Extended Stay America Jacksonville

Extended Stay America Jacksonville - Deerwood Park

United States , Jacksonville Area - FL
JACKSONVILLE , 8801 Perimeter Park Blvd
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100 reviews shown

6/10

Pleasant

12 May 2026

roxanne

Floors need mopped they were dirty when arrived

2/10

Poor

09 May 2026

Keith

Bathtub didn’t drain, staff inaccessible stench in hallway,cancelled stay, still trying to get refund

Partner

2/10

Poor

07 May 2026

Rosalie

All of the rooms had letters taped to them announcing the hotel had been sold although nothing was said to us at check-in. That should have been our warning. Once you entered the room one could easily see the hotel had not been maintained properly and/or up to standards. The furniture was old and very marred. The kitchen appliances were quite old and non-working. There were no utensils/plates, pots or pans. There was no hot water in the bathroom sink. The restrooms in the lobby were absolutely disgusting! The men's room was not even in working order. These restrooms remained in those conditions OUR ENTIRE STAY of three days. The breakfast was quite minimal as they offered only pre-packaged muffins or Nutra-grain bars. The pool area was laughable. There were only two chairs for use. The pool water level was quite low. The maintenance man was working on the pool our entire stay. Plus they were power-washing the parking lot adjacent to the pool blowing all of the dirt right into the pool area!!!! WARNING!!! DO NOT STAY HERE!!! After this experience, I am not sure I will ever consider staying with another of your establishments!!

Partner

2/10

Poor

29 Apr 2026

Kaitlin

This is not a good place to stay. The lock for the outside door was broken. Smelled like cigarettes and marijuana real bad inside the hallways. Dirty room and no toilet paper in room. Front desk staff was not accommodating.

Friends_and_family Friends

2/10

Poor

28 Apr 2026

Allen

The pictures of this property were old or not updated. The hallways and room smelled terrible. Rust was on the refrigerator, drawers were broken and bathtub was severely stained. Trashed was piled up in the stairwell and the most concerning issue was people were literally sleeping in the stairways. I went to go down the stairs on the morning of checkout and could not walk down the stairs due to people laying and sleeping all in the way.

Self

2/10

Poor

27 Apr 2026

Shirley

The hallway was nasty. Leaves, dirt and stains all down the hallway. The exterior door did not lock. Anyway could enter at anytime of the night. The room was a nonsmoking room but the cigarette smoke was so bad that we used a whole can of Lysol spray just to be able to stay in the room. The microwave did not work and one of the cabinet doors was missing in the kitchen and one missing in the bathroom.
We will not be staying in a studio six suites ever again.
Very dissatisfied

4/10

Poor

26 Apr 2026

Katrina

Checked into the hotel and was told by the front desk lady there was no rooms downstairs. I requested that when I booked the room. She gave me a room key for a room on the second floor. My son and I took all of our stuff to the room. The hotel smelled like weed throughout the whole building. When I opened the door it smelled like cigarettes. I paid for a queen size bed and a pull out couch. There was a broken recliner and a bed. I then went back downstairs and told the lady, which looked like she just woke up and was high, that the room wasn't what I paid for. She then looked at the computer and mysteriously there was a room on the first floor! The hotel was really dirty and the people were that were staying there looked like they were on drugs! Pool wasn't maintained. Will not stay here again!

Family

6/10

Pleasant

25 Apr 2026

Shalomoth

Staff was nice but no one mans the front desk from 10 pm - 8:30am.
The hallway to our room smelled heavily of smoke both when we arrived and left.
The key card worked fine but we couldn't open the door without body checking it due to the strike plate not being attached to the door jam properly. The lamp between the beds did not have a lamp shade which would have been a problem if the lamp worked. There were also wires hanging out of the bottom of the ac unit. The room looked clean (don't look under the beds) and pest free. The bathroom was also clean but did have pet damage on the door from a previous guest.
The \"gym\" had 3 pieces of simple equipment. The laundry was out-of-order. The building is old and shows its age. There was no wifi available. If there was we were not given any sign in info.
During check-in, we had to pay a $100 deposit in addition to the room cost. Which we were not made aware of before checking in. We were told we will get back after check-out.

Family

10/10

Exceptional

17 Apr 2026

Bobbi

Thank you for the stay it was clean and comfortable I will stay there again.

Self

2/10

Poor

13 Apr 2026

Linda

Syringe under the bed. Worst stay ever!

Partner

2/10

Poor

12 Apr 2026

Anna

The smell of marijuana everywhere, fans are going inside to dry carpet, room was dirty, smelly, the picture on the wall was Brocken. Non-living condition. We left right away. Outside drunk/homeless people. Orbitz first refused to help us with refund, saying it was not refundable. We went back to the hotel and made them refund the money. Orbitz later apologized. We had horrible experience with the hotel and Orbitz service.

Friends

4/10

Poor

12 Apr 2026

Isaac

Most of the place was dated. The amenities were closed or out of order. They take a deposit that takes a little bit to recover. There was also a good handful of homeless people out front, many of whom were likely on drugs.

Family_with_children

10/10

Exceptional

07 Apr 2026

Troy

Excellent

4/10

Poor

20 Mar 2026

Linda

The room I stayed in was not well taken care of. The bathtub was dirty and the paint was pealing. Exterior was dirty and had cigarette buds all over. I had no issues with keeping my dog in the room with me.

Pet

2/10

Poor

16 Mar 2026

Nicholas

Doors were locked when we arrived late due to flight delay. Had to call expedia to track someone down to let us in. Given room with single bed, but needed and reserved a two bed room. Hotel could not switch rooms because full. Shower did not work. Very dirty everywhere. Avoid.

Family_with_children

2/10

Poor

15 Mar 2026

Baltazar

DO NOT STAY HERE! PROPERTY IS NOT CLEAN. DONT HAVE HOUSE KEEPING. Next to SMOKERS. GAVE ME ROOM WITH 2 DOUBLE BED. WHEN RESERVED A KING BED. ENDED UP WALKING OUT. NOT SAFE FOR KIDS!!!!

Family_with_children

2/10

Poor

07 Mar 2026

Chanel

Don’t let the location fool you!!! Very outdated and in the need of renovation $100 deposit but tub was ragedy plugs falling apart, dripping faucet all night in the kitchen . Peeling cracked sofa, old fridge and dish washer falling apart. Beautiful location of property but need to work on property before renting but if u a single person not picky and just want a place to lay you get it for a good price. You pay for what you get

Partner

2/10

Poor

04 Mar 2026

David

Never checked in. Hotel was closed when I arrived. No staff was there to check in.

Self

6/10

Pleasant

04 Mar 2026

felicia

The room was subpar for the price. It was worth it. I did not appreciate the large deposit, though the water did not get very hot. It was lukewarm in the shower and there was hair on the bathroom floor.

10/10

Exceptional

02 Mar 2026

Jennifer

the staff was respectable and not annoying they checked us in and we didnt see them unless we needed something or we were leaving. sometimes you check in and just want to be left alone and they do that and i appreciate it !

Family

6/10

Pleasant

01 Mar 2026

Brian

Expedia advertising states breakfast and there was not even a continental breakfast. coffee and small packaged muffins. Providing breakfast is always a determining factor for me booking a hotel. i was disappointed and felt this was misleading

Pet

2/10

Poor

01 Mar 2026

Amber

Room was outdated ,Woman was on the stairs doing drugs , then when returning upstairs she was passed out in the stair way had to walk around her ,felt very unsafe and uncomfortable. Hallways are confusing ,elevators felt very unsafe and unstable. Room had bad smell dirty feeling carpet , hallways had what looked like blood stains on them . Suite did not have a couch , unstable flooring. Just overall bad experience

Partner

6/10

Pleasant

22 Feb 2026

SHIRLEY

The room was rundown and not that clean. The bathtub is slippery and has a dip. Also, only 2 towels/washcloths for 4 guests. When my daughter went to ask for more towels, she was told she couldn't have any. When i went to ask, i was told I needed to bring back the dirty towels. When I did that, i still wasn't given enough washcloths.

Friends_and_family Family

6/10

Pleasant

19 Feb 2026

Miriam

The kitchen was leaking, and it took 3 trips to get the room keys to work. Then the phone did not have a dial tone

Friends_and_family Family

6/10

Pleasant

19 Feb 2026

Corie

Amenities and room. They had no ice machine and the room smelled musty

Self

4/10

Poor

16 Feb 2026

Lorraine

Room not up to standards. Missing Tv in bedroom, no remote for tv in living area. Very dated, mattress needs replacing, repair needed.

Friends_and_family Friends

4/10

Poor

15 Feb 2026

Austin

Staff was great, room wasn’t as advertised and microwave didn’t work.

Leisure Partner

2/10

Poor

03 Feb 2026

Brad

Nasty, filthy rooms. Had to hear screaming all night from the next room over. Pretty sure there's people being trafficked thru this place.

Leisure Family_with_children

10/10

Exceptional

18 Jan 2026

Antoinette

Good stay

Leisure Self

2/10

Poor

18 Jan 2026

Deborah

There were NO supplies in the kitchen, not even a coffee pot. Not a single chair in the room to sit on to eat. No place in the bathroom to put toiletries, no table or stand, and the one hook was broken off the door. The bed linens didn't fit and I wasn't confident they were clean. The kitchen sink was open underneath with broken Ptrap plumbing visible. The kitchen counters were worn and dirty looking and the stove elements dirty. Worst room I've ever had.

Self

2/10

Poor

13 Jan 2026

Yesenia

STAY Away from this place. We booked an extended stay because we wanted to kitchen...well one of the burners was working, the microwave, and the dishwasher were disgusting, the shower was clogged, there was not remotes for the TV....the list can go on and on. Do yourself a favor and stay somewhere else.

Leisure Family_with_children

4/10

Poor

12 Jan 2026

Barbara

Room had no amenities, put me all the way in the back on the third floor knowing i had a service animal, Room very neglected, no trash cans outside to put dog bags, cigarette butts outside everywhere, staff very unfriendly, No breakfast like any other hotel, they have stale muffins, no regular coffee creamer, and when asked if they had any they were rude. place is not being cared for nothing in the kitchen except one dish towel. I have stayed at an extended stay before and it was 100 times better than this one. Sad the staff just does not care, because this Hotel is in a nice area, and should be up to the standards of the area. My honest review is not even a 2 star hotel.

Partner

2/10

Poor

06 Jan 2026

Vanessa

The room was dirty.

Leisure Family_with_children

2/10

Poor

04 Jan 2026

Acheir

Family

6/10

Pleasant

29 Dec 2025

Scott

2nd room we were given was fine, other than Shower/Tub Tile & Grout need a serious scrub. :Breakfast\" is a stretch - it is small cold muffins, small breakfast bars and instant oatmeal. No juicre, milk. Etc.

Friends_and_family Family

4/10

Poor

29 Dec 2025

William

Police activity in the front, side doors don’t lock, and hallways smell like dog. Breakfast was coffee that was so weak you can see straight through to the bottom of the cup and some “chewy” bars.

Caution: this did not seem like a motel that serves interstate travelers.

Night clerk responded after hours and checked me in despite a crazy person trying to break in the front door and two cops outside responding.

Would not recommend.

Leisure Family_with_children

6/10

Pleasant

19 Dec 2025

Tamra

Rooms was outdated and not very clean

Friends_and_family Family

4/10

Poor

30 Nov 2025

Alicia

Rooms had a bad smell made me sick, had to change rooms.
Couches were ruined, bathrooms were not clean. Says complementary breakfast but no breakfast only coffee and a granola bar was given. Not even juice or cereal was served for the kids.
Some staff gave attitude, when asking questions.

Friends_and_family Friends

2/10

Poor

20 Nov 2025

Ghaleb

The hotel should be removed from Expedia. The facility is below average and doesn’t meet the standards.

Business Family

10/10

Exceptional

12 Nov 2025

Jasmine

Yes

Business

2/10

Poor

05 Nov 2025

amy

Shower has mold, roach on the floor, bed was hard and two outlets didn’t work

Business

2/10

Poor

02 Nov 2025

David

They gave my room away even though i purchased trip insurance. They replaced the room with smaller bed. The next day my key stopped working. They couldn't fix the key so my only option was to not leave the room until checkout. The room was disgusting. Not cleaned at all. Worst hotel ive ever stayed at.

Friends_and_family Family

4/10

Poor

26 Oct 2025

Linda

The tv was on when we checked into room and could not be turned off because the remote was missing a battery. Took three trips down to front desk to get another working remote. The girl was very nice but it was terribly inconvenient. The telephone in the room didn't work either. Also no soap or paper towels in lobby bathroom. The kitchen in the room had NO supplies. Was not aware of this, no coffee maker, thats a big deal. Will not ever stay there again.

Leisure Partner

2/10

Poor

12 Oct 2025

Sara

The lady at the desk tried to help us (she was very kind) after we arrived to our first room and it was filthy and without a sofa bed mattress. She gave us another room and the second room had a sofa mattress but it had a bloodied sheet on it. The entire building smells very badly. The rooms are not clean. We requested a refund and are staying somewhere else.

Leisure Family

8/10

Excellent

11 Sep 2025

Randy

Unfortunately, could smell smoke in my room. Breakfast was a little less than expected. Muffins and coffee.
Otherwise, good standard hotel.

Business Self

10/10

Exceptional

10 Sep 2025

Dhante

Nice

Business Partner

2/10

Poor

28 Aug 2025

Nicholas

DO NOT STAY HERE. This place is absolutely disgusting and not safe. People smoking weed and crack all around the premises. The front desk receptionist sits there blasting rap music as she tries to have a conversation. I had to leave and pay double at another hotel because I did not feel safe here

Business Family

2/10

Poor

25 Aug 2025

Janice

My room was in total disrepair. I have pictures of a broken faucet that didn’t work. Missing drawers in the bathroom, and kitchen. This place should never be available to rent.

Self

6/10

Pleasant

23 Aug 2025

Kevin

Strange odor in room as soon as you walk in. I have smelled similar in other properties and it is not pleasant. Wish they would have had coffee available in lobby or room other than breakfast time.

Leisure Self

8/10

Excellent

03 Aug 2025

Loretta

Just needs more cameras and security at night in the parking lot.

Business Family

8/10

Excellent

28 Jul 2025

Rebecca

It was great just didn't know that had a 100 dollar deposit fee. It would been great if it was listed because some people may not have the money for deposit fee. But other than that

Friends_and_family Family

2/10

Poor

26 Jul 2025

argilio

I would no recomend this place to anyone when I was given the room keys I was given room 132 and I went to the room I opened the door and to my surprise people were in the room they gave us a room that was being used after that I was given an empty room and noticed all of the furniture is old scuffed up and a big stain on the bath floor the drawers were sticky no breakfast options only coffee and muffins no ice maker and the mattress was really really hard

Leisure Family

2/10

Poor

22 Jul 2025

Gina

No front desk after 11 you got to call . And the cart things all the wheels are broken so be caref. No new towels before or after 9. Dishwasher leaked and was everything crazy. Under the bed was not clean and had to do myself. The breakfast wasn’t much to it. No eggs or such just muffins really and little ones. I did like it came with stove and big fridge. Another person said there microwave broken

Business_and_leisure Family

2/10

Poor

18 Jul 2025

Ana

Not clean, towells smelled weird. Bath tub was dirty, and it flooded. I saw a baby roach coming out from under the bed, mattress way too soft. Sheets didn't seem clean.

Leisure Family

4/10

Poor

10 Jul 2025

Verified traveler

I would never stay here again

Place was dirty had people smoking outside of every door standing outside stairs was stank hallways were dirty and stank. Sheets was dirty pajamas and underwear from previous guests was underneath the bed.

Friends_and_family Family

2/10

Poor

24 Jun 2025

Mikaelah

Runs and unfriendly staff

4/10

Poor

24 Jun 2025

Pamela

The bed was comfortable and air conditioner was good, the carpet was dirty, outdated appliance and need updated plumbing. Inconveniences check in and out. Maintenance not available after hours, no rolling cart available

Leisure

2/10

Poor

23 Jun 2025

Jhonny Alexander

The cleaning was really bad it was hairs all over the shower looks super dirty and the room smells like pee

Business_and_leisure Family_with_children

10/10

Exceptional

19 Jun 2025

Jamicka

Good

2/10

Poor

16 Jun 2025

Kiaira

Bathroom was filthy and there were still dirty wash clothes in the shower from previous people. I was moved to a new room and the new room also had a dirty bathroom and the pillow cases were dirty. I am very upset. Extended stay is not wanting to give me a refund. I did not end up staying there and I left. It was disgusting.

Leisure Family_with_children

6/10

Pleasant

13 Jun 2025

Eric

Front desk was very friendly and helpful, but the whole floor we got put on had a very off putting smell.

Friends_and_family Family

4/10

Poor

09 Jun 2025

Verified traveler

Unsatisfactory

We came to a family function and never got told we had to pay another 100.00 and get it back with in 30 days. got there had to take our own linen to our room in a garbage bag..Thought we was getting 2 beds and got a pull out bed that all u felt were the springs when laying in it.Took a elevator and there was blood droplets in elevator floor and on first floor getting off elevator..Very loud and running in hall ways.Thank god it was only one nite..

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

Jeanette

Awesome nights.

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

Jeanette

Excellent, stay.

Friends_and_family Family

2/10

Poor

07 Jun 2025

Melissa

There was mold in the bathroom and the smell of mold was in the whole hotel. We also found a cockroach. The room was very rundown.

8/10

Excellent

06 Jun 2025

Christian

Really good for the price.

Business

2/10

Poor

05 Jun 2025

carlos

TERRIBLE

10/10

Exceptional

04 Jun 2025

Jeanette

Good

Friends_and_family Family

6/10

Pleasant

04 Jun 2025

Debkumar

Bad smell inside room. Need to clean it properly.

Friends_and_family Family

4/10

Poor

03 Jun 2025

Angela

I liked the location.
I did not like the selection of items for breakfast that there was not any eggs, bacon, sausage, waffles, cereal and milk, fresh fruit, juices, or hash browns. I did not like that there were no cook ware, utensils, ice trays, and other kitchen supplies already available in the kitchen. I did not like that I requested ice trays and never received any. I did not like that I had to report the bathroom sink was clogged, and a light bulb needed to be replaced in the bathroom and lamp on the kitchen table. I did not like that I had to take towels downstairs to change out. I did not like the bathtub and feel it was clean or appealing to take a bath in.

Leisure Family

6/10

Pleasant

31 May 2025

Brad

The mattress on the pull out had a green stain on it. The 2 other beds are definitely worn out.
The room has a damp smell to it.
We were going stay another night but cause of these reasons we switched Hotels.

10/10

Exceptional

29 May 2025

Elizabeth

Carrie is always great!

4/10

Poor

25 May 2025

amanda

People live here and you get what you get with that. When we checked in, there were a couple of russian guys at the front desk checking in with \"escorts\". The hallway to our room smelt like straight pot. The bed was awful and i slept in the recliner for the two nights we were there. The staff was very understanding and friendly and gave me a partial refund for the inconvenience. The parking lot needed a good cleaning and people had their laundry out on their cars overnight. Lots of food choices nearby

Leisure Partner

2/10

Poor

24 May 2025

Layla

BEWARE!!!!! DO NOT come to this hotel. I was traveling with my wife,3year old girl and newborn boy. Pulling into this hotel the first thing I noticed was the junkies standing by the door trying to get a free room although the outside did look clean and up to date. Checking into the hotel it was a hassle just to get 3 towels! Walking into our room the god awful smell of urine almost made me take the kids to sleep in the car being it was so late and hard to find another hotel. Walking into our room in the beggining our keys did not work so I had to go back down the elevator that is very sketchy to get new ones. Walking into the room I was greeted with a cabinet hanging. I told my wife to just take a shower it will not be forever it is just too late for a new hotel. After 30 minutes of no hot water still u went down to complain. Ofc no one knew anything about this. After the front desk told me it should be back on it still wasn't an hour later I went to go back down to get it fixed. Ofc no one is at the front desk and I have to call on the phone. Another lady appears and tells me she is going to flip the switch on the water heater bc of the previous lady who did not know how to fix it. After the nightmare of Luke warm water I look up to black mild all inside of the hotel. Buyer beware this is not the end. They moved me to a different room which is \"upgraded' to be even more filthy! Do not ever come to this hotel 5/24/2025 I was offered a discount for a good review! Yeah forgetit

Leisure Family

10/10

Exceptional

22 May 2025

Ame

It's not Fancy, but it's got what you need at an affordable price

6/10

Pleasant

19 May 2025

Jonathan

The room I stayed in on the ground floor was outdated and needs renovation. However, the hotel overall was good, located in a quiet area, and the staff were helpful and friendly.

Self

10/10

Exceptional

09 May 2025

Jennifer

Very date property, woke up to cockroaches on the wall, the tub was very dirty and looked like there was once slip resistance there but pulled off, breakfast was nothing but muffins and not enough to feed everybody that was trying to eat. Very disappointing.

Leisure Family_with_children

10/10

Exceptional

07 May 2025

Yolanda

Owner of a cleaning service business myself

The service was great and the front service attendant was out of this world the room was clean and very nice and tidy

Business

6/10

Pleasant

29 Apr 2025

Phillip

It is what it is

Place is what it is a long stay hotel

Self

2/10

Poor

28 Apr 2025

When I arrive to the property, the girl at the front counter, notified me that the room that I had reserved was not available so my arrangements needed to be adjusted to what they had which was not what I had reserved. Then upon entering the room, I noticed that the lights and outlets did not work. Additionally, the back door had no lock on it so anyone could access the hotel at any moment. The hallways were full of trash. When I brought the nonworking lights and outlets to the hotel concierge attention, they told me that there was no maintenance person on for the weekend and that they would have to see if they could come and fix the lights and if they couldn’t fix the lights that they would switch my room. That never happened. My room was never changed and maintenance. Never came to fix the light.

Business_and_leisure Self

2/10

Poor

27 Apr 2025

Imani

Horrible!

Room was filthy. Tub was still dirty from previous stay. There was trash & leftover items under the bed. Pull out mattress has what looked to be mold on it. The iron was broken and there wasn’t any lightbulbs in the lamps beside the bed. There was not a breakfast. All that was offered was packaged muffins and coffee.

Friends_and_family Family

2/10

Poor

22 Apr 2025

Darren

Drove 832 miles , 14 hours to get down to Florida got to the hotel , to me and my families surprise, our room was cancelled, with no call or any kind of a notice, so at 4:00 am with fout children we had to find a different hotel in a hurry

Business Family_with_children

4/10

Poor

07 Apr 2025

Sethan

People being to loud

2/10

Poor

05 Apr 2025

Marcus

This hotel was very unkept.

Friends_and_family Family

2/10

Poor

04 Apr 2025

Miguel

Not clean

2/10

Poor

29 Mar 2025

Eliseo

Run down place

Leisure

2/10

Poor

27 Mar 2025

Anthony

I did not stay after learning of a hidden fee that hasn’t been shared with their 3rd party affiliates ($100) deposit, the condition of the property with some noticeably poor cosmetics

Leisure Self

2/10

Poor

23 Mar 2025

Sandval

Dirty room and tub? The employee looked like she had just woken up. I had to wait a while to get service. Very disappointed in the Extended Stay property. I would not recommend this location.

Business_and_leisure

2/10

Poor

16 Mar 2025

carl

The worst! Extremely dirty

Business_and_leisure Self

8/10

Excellent

15 Mar 2025

John

It's a middle class hotel with basic features & those features were well presented! All OK!

Leisure Family

2/10

Poor

14 Mar 2025

jerry

Old and outdated bathroom horrible stains on carpet

Business Family

2/10

Poor

10 Mar 2025

Carly

Fleas, bad smell

Leisure Self

8/10

Excellent

10 Mar 2025

curtiss

Two old guys and their dog

For the price, it was just right

Business

10/10

Exceptional

07 Mar 2025

It was quiet and clean

10/10

Exceptional

07 Mar 2025

Sonia

Awesome room.

I must say it was one of the most beautiful room I stayed in so far this year, I feel it was a great stay and had a great host nice breakfast the next morning. Very quiet and peaceful anything I needed was walking distance nice area.

Friends_and_family Family

10/10

Exceptional

03 Mar 2025

Kiki

The Staff is kind and professional they are great about linens and towels and anything that you need for your room. They charge $100 deposit but if you do what you're supposed to do and leave the room in good condition like it was when you came in then they return your deposit.

Leisure Pet

2/10

Poor

01 Mar 2025

Nickaria

Had to wait nearly an hour to check-in. When I did, the room I reserved was not available and I was forced to accept a room that smelt like paint but had the filthiest bathroom. Would not recommend unless you’re short on cash

Leisure Partner

10/10

Exceptional

28 Feb 2025

gregory

Will stay there again

Minus the cold weather the trip was definitely pleasant shout to the location the up keep was fine the staff was kind and courteous the check in and check out was efficient only thing I would say is get the key card pad fixed on the main entrance cause when I got stuck outside in the cold that was funny but not cool but the night desk worker was friendly we both laughed bout it

Business Family

10/10

Exceptional

23 Feb 2025

Michael

Comfortable beds

Leisure Self

4/10

Poor

22 Feb 2025

Derrick

Musty smell

The room has a musty, wet smell. There was no trash can in the room. The electrical outlet was missing the cover where the tv was plugged in. The bath tub was so dirty we put a towel in the tub so we could stand in to take a shower. There is not continental “breakfast” it’s a blueberry or chocolate muffin the sofa bed was torn with foam coming out the bottom

Friends_and_family Family