Name: Hampton Inn Jacksonville-I-295 East/Baymeadows
Address: 8127 Point Meadows Dr., Jacksonville, 32256, US

2/10

Poor

12 Jul 2026

Kelsey

The only good thing about this hotel was their free breakfast. Their rooms are COVERED in mold, all on the ceiling, up the walls, even growing in patches on the carpet. We had to go through 3 rooms before he finally put us in an upgraded one that didn't smell awful and only had a little bit of mold. This place should be condemned. It's uninhabitable living conditions and I asked to be given other accommodations at a different hilton brand hotel in the area and they said the best they could do was offer a refund and we would need to find our own accommodations. STAY AWAY FROM THIS PLACE!

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Carlos

Ok

Family

8/10

Excellent

10 Jul 2026

Jason

Everything was great beside the carpet was damp throughout the room

Friends_and_family Family

6/10

Pleasant

07 Jul 2026

Amanda

This hotel was going to charge me 2 separate dog fees when the policy is one fee for 2 dogs. I stay at Hilton owned properties a lot and this was the first time I have had this issue. When I told them that is not the policy, staff went to their manager and they agreed to one fee, but you shouldn't have to dispute something to get them to follow their own policy. The fees for the dogs would have been significantly more than the room. They didn't have pool towels by the pool. The front desk staff went to laundry to get some, but handed one to us, but didn't put any additional out. The rooms were small for a Hampton Inn.

6/10

Pleasant

05 Jul 2026

Jonah

Everything was great and the staff was amazing gold 5 stars all around the only issue I had was that after coming back from going out trying to get into my room my key cards kept locking me out and I had to go down to the front desk and have them reactivate them the staff were super friendly and helpful and got it working everytime though

Self

4/10

Poor

04 Jul 2026

Melek Burcu

Staff was friendly, breakfast was okay, our only problem was the heavy smell in the hotel and humidity levels in the room. It was so humid that everything in the room was sticky and beds, sheets, towels were all “humid” wet.

10/10

Exceptional

01 Jul 2026

Robert

Staff and room were great

Family_with_children

10/10

Exceptional

29 Jun 2026

Scott

room was very clean and updated

10/10

Exceptional

25 Jun 2026

Rhonda

Everything was perfect.

Partner

4/10

Poor

24 Jun 2026

Monica

My room was dirty the shower had hair in it and dirty, the sink had an open bar of soap sitting next to the unopened bar, the sink had stains on it. The phone didnt work, the tv didnt work,someone came to fix the tv but said the phone would come on it was out because of the storm but it never came back on. I called down for towels + rags because housekeeping left the dirty ones and never put clean ones a hour later l called down again+was told that l could come get it myself which l did. I had to go down twice to get new keys because the keys l had kept deactivating. The housekeeping staff on Wed morning 6/17 on the 2nd floor were very unprofessional, lazy,+ didnt do their job. My stay was not a good one

Family

8/10

Excellent

23 Jun 2026

Tifni

The front staff was friendly, pool and workout room were open and clean. The room smelled very musty, there were a few hairs in the tub from previous guest. The beds were very comfy and A/C very cold. TV had welcome message on it with my name which was a nice touch. Breakfast was decent but some items cold and eggs not so fresh. Waffles were good, coffee not filled and weak.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Jean

Staff was very polite and friendly
Breakfast was excellent a great variety of food

Family

6/10

Pleasant

15 Jun 2026

Lachandra

Very nice stay. I Would return

10/10

Exceptional

14 Jun 2026

Xochitl

We really enjoyed our stay. Hot breakfast,Clean room, friendly staff!!!

Friends_and_family Family

6/10

Pleasant

05 Jun 2026

Clifford

There was no cold water in the sink nor the shower, this should be corrected asap. Phone and side tables needed a cleaning. Staff was very helpful and nice.

Self

10/10

Exceptional

03 Jun 2026

Jerel

aswefa

Partner

4/10

Poor

03 Jun 2026

Alana

This hotel seemed nice from the pictures online and even at first glance when stepping into the lobby and our room. After a full inspection minutes after walking into our room, I checked out the bathroom area (specially where the toilet and walk-in shower was) and it was not pleasant at all. The shower looked as if it needed to be completely redid and the outside had rust around it. The ceiling in the room has wads of hair and plastic on it and the room and entire floor we were on felt damp. For the few moments we stayed in the room, the bed was not something I’d want to sleep on for 3+ nights. The young lady at the front desk was very nice about the situation but I didn’t not feel comfortable sleeping there so I left.

Partner

8/10

Excellent

02 Jun 2026

Jerry

The staff were excellent, especially the desk clerk name Catelynn.

Family

10/10

Exceptional

28 May 2026

Brittany

I enjoyed my stay at this hotel. It was quiet, clean, and conveniently located. The staff was friendly and welcoming. The only issue I experienced was with a few of the media apps, but it was nothing major overall.

Self

10/10

Exceptional

25 May 2026

Candice

Affordable and in a good location for everything.

Partner

10/10

Exceptional

24 May 2026

Devin

Upon arrival we were greeted with a smile and friendly service got checked in and was grateful for the hospitality

Partner

8/10

Excellent

23 May 2026

Gilda Vanessa Luna

Breakfast was good. Clean rooms.

10/10

Exceptional

21 May 2026

Dedra

We had a nice stay. We would stay there again.

Friends_and_family Family

10/10

Exceptional

21 May 2026

Marisela

Great staff! Great hotel!!

Friends_and_family Family

4/10

Poor

20 May 2026

Cassie

Room had a broken shower, hot then cold then scalding-never moving the handle. Air conditioner was falling off the wall. Bed skirt had a stain.
Went for coffee the next morning and came back to our door not letting us in, went and reactivated the card-rude customer service from the female working making comments about how check out was “now” mind you, it was 8am, check out is noon.
Went back to the room, the door still didn’t open, went back down and the female said “I’m not sure there is anything I can do” which is obviously unacceptable, our stuff was inside the room?
Got the maintenance man after we didn’t accept that answer… the batteries were dead in the card reader… scheduled maintenance would’ve avoided all of this. We won’t be back. Poor maintenance management and poor customer service.

Partner

8/10

Excellent

17 May 2026

Mageshkumar

good place for the family to stay. decent breakfast with limited but needed options. Would definitely recommend others to stay.

Family_with_children

4/10

Poor

17 May 2026

Lindsay

Moldy smell in room

Partner

8/10

Excellent

17 May 2026

Sara

.

10/10

Exceptional

12 May 2026

Amelia

All good

4/10

Poor

09 May 2026

James

Worst bed I have had in years
Furniture covered in rust or spray paint

10/10

Exceptional

05 May 2026

PAT

Great value for this price class. Spacious rooms and something I had never seen in a hotel - a chaise longue with an adjustable table for reading or writing. Coffee in room was terrible - coffee in breakfast room quite good. Breakfast good. People friendly.

Self

6/10

Pleasant

04 May 2026

Gerard

Everything was above par for a renovated property, except for the FIBER FILLED MATTRESS. Very difficult to gain sleep unless you're exhausted. TOILET SEAT was excessively loose. Allow me to be clear, my body aches 2 days later after sleeping upon these fiber stuffed matttress. Change them out for a better sleep for patrons. Breakfast had fruits, waffles, bagels, yogurt. Plenty to satiate ones breakfast needs. However, overall I have had a better sleep at a Comfort Inn. I don't appreciate the known less than stellar mattress. Get rid of them. But if you're looking for the least expensive within 100 miles, this is it. Prices vary; do your research beforehand.

Self

8/10

Excellent

03 May 2026

Dennis

Yes, was fone

Self

10/10

Exceptional

30 Apr 2026

Yahaira

Great location, friendly staff and clean.

Family

10/10

Exceptional

29 Apr 2026

Deborah

Clean rooms, plenty of restaurants close by,staff very friendly, breakfast very good

Partner

2/10

Poor

28 Apr 2026

Sarah

It was supposed to be a non-smoking room and it wreaked of cigarette smoke, cigarette burns all over most of the surfaces, the furniture looked water logged, most of the hard surfaces had suspicious burns, oil from skin was all over the head board and doors. We didn’t stay there long enough to know what the breakfast was like. The lady at the check in desk had me run out to my car 3 different times, looked me up and down when I brought her my fiancés card (which is the one on file anyway) and told me she had to see him too. The bed felt like cloth over springs. The bed frame was sticking out and my toddler hit his leg on it, causing an abrasion.

Family_with_children

6/10

Pleasant

21 Apr 2026

Laura

Okay, I stayed at this hotel before and it was amazing then. Traveling this time breakfast was amazing, things were clean, BUT the room was rough. There was a very obvious mildew smell in the room and it felt damp in there, and the staff we interacted with were not the nicest. Which was the polar opposite of what we expected the last stay

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Alvena

Beautiful hotel at a safe and nice location. Friendly and attentive young men at check-in. Room were updated and comfortable.

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Azalea, Samuel

Breakfast was ok, Omelet was small. food was warm, not hot. Should have fresh milk in Pump containers for coffee rather than having to waste a little container, Bread selection was good. Hard boil eggs were available. No dark roast coffee only light.

Partner

6/10

Pleasant

19 Apr 2026

Carie

Really not many issues- it's a 3.5 star hotel. It was clean and the bathroom appeared updated. The bed was not good and our room didn't have a blackout curtain so the lights shined in our faces when we were in bed. The coffee downstairs was pretty good and the breakfast had some easy options - all in all not bad just nothing to write home about

Friends_and_family Family

6/10

Pleasant

16 Apr 2026

Katherine

the rooms need better cleaning or redoing of the carpet. it smelled musty inside the room and felt like there was dust everywhere. the sheets smelled a bit off too. as for the breakfast it was good! no complaints there.

Family

6/10

Pleasant

14 Apr 2026

CYNTHIA

The hotel looks old on the inside and rooms. Breakfast was not fresh or replenished.

Partner

10/10

Exceptional

12 Apr 2026

Heather

We didn’t eat the breakfast

Business

10/10

Exceptional

12 Apr 2026

Adam

Great stay

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Kiara

Clean room

10/10

Exceptional

10 Apr 2026

Bonnie

Breakfast was great. Good variety snd food was tasty! Very clean.

6/10

Pleasant

10 Apr 2026

Elizabeth

The location was great, but unfortunately the overall experience was disappointing. Upon arrival, the luggage cart was broken and our room wasn’t ready. Inside the room, the microwave was missing a plate and the phone didn’t work, so we couldn’t even call the front desk.

We were moved to another room, but it also had issues—the sink was leaking and the shower water was extremely hot and difficult to adjust.

The most frustrating part was checkout. Although checkout time is 12 PM, housekeeping knocked twice—once at 10 AM and again at 11 AM—which was very disturbing and inconvenient. Overall, not a pleasant stay despite the good location.

Family_with_children

10/10

Exceptional

07 Apr 2026

Ron

Everything as advertised.

Business

10/10

Exceptional

03 Apr 2026

Elizabeth

Clean room, friendly staff and great breakfast.

Family_with_children

8/10

Excellent

03 Apr 2026

Dusty

Well stocked breakfast area

Family

10/10

Exceptional

30 Mar 2026

Laura

Good breakfast, staff was kind, and room was very clean

Friends_and_family Friends

10/10

Exceptional

29 Mar 2026

Michael

The room was clean and safe. The staff was very friendly.. Breakfast was good too. Just a quick night for us but I enjoyed it

2/10

Poor

28 Mar 2026

Sarah

There was a magnum condom on the floor

Partner

10/10

Exceptional

23 Mar 2026

Pearl

YES AND YES

Self

10/10

Exceptional

21 Mar 2026

Menaka

All good

Family_with_children

10/10

Exceptional

20 Mar 2026

JOHN

No thanks

10/10

Exceptional

17 Mar 2026

Richard

Went to Jacksonville for The Players tournament. This hotel is located in a good spot between the airport and course.

Self

10/10

Exceptional

16 Mar 2026

Lakashi

20/20

6/10

Pleasant

07 Mar 2026

GlendaThomas

Clean room, terrible bed. Felt like sleeping on the floor.

Partner

4/10

Poor

04 Mar 2026

James

If you’d like to look at mildew in the bathroom, where the wallpaper has split open black mold everywhere, they also have little friends. If you know what I mean, roaches, they only change your sheets on the third day when you stay they never came to my unit at all why I was there for a week.

8/10

Excellent

23 Feb 2026

annique

Room was clean, spacious & up to date with its amenuties

Self

10/10

Exceptional

22 Feb 2026

Dean

Staff was great and property was clean. Located around restaurants, gas stations and a grocery store and close to freeway.

Self

10/10

Exceptional

18 Feb 2026

Ermilus

yes evething was great

Family

6/10

Pleasant

18 Feb 2026

Robert

The bed and pillows were very uncomfortable. The pillows were flat, no support. The water in the shower was either very cold or very hot. This wasnt your typical Hampton Inn.

Partner

10/10

Exceptional

13 Feb 2026

Sabrina

House keeping was amazing

8/10

Excellent

29 Jan 2026

Andrew

Service was great. room was clean. did not know that beds linens were not going to be changed each day or that beds were not going to be made up each day. Worst part was the lights by the nightable between the beds. They were disgusting. the chrome was peeling and they just plain looked NASTY. My wife refused to touch them. this is like this in others rooms we have stayed in here as well. I understand this is a major expenses to replace, but something that maybe should be placed on the to do list

Friends_and_family Family

4/10

Poor

26 Jan 2026

Garth

The room was clean, and the staff were pleasant. However, the room did have a slight damp or wet dog smell. Showers were very unpleasant since the water temperature on the second floor was either luke warm or scolding hot. Friends on the fifth floor did not have the same water temperature issue. Complimentary breakfast was a good experience. I would not recommend this hotel.

Leisure Family_with_children

10/10

Exceptional

17 Jan 2026

Dean

Staff was friendly as always. Hotel location is close to freeway, restaurants, gas stations and grocery store/

Leisure Self

10/10

Exceptional

17 Jan 2026

karen

pleased with ALL.....would stay again. Did ask for a wake up call at 6 am, but did not get one.....thank fully our phones woke us up.

Leisure

10/10

Exceptional

17 Jan 2026

Tina

Front desk staff was great

6/10

Pleasant

15 Jan 2026

George

Nice

10/10

Exceptional

11 Jan 2026

Mark

Had to change room type because of broken tv. But very nice

8/10

Excellent

06 Jan 2026

Ernesto

Staff was rude! Rooms are falling apart but are clean.

10/10

Exceptional

05 Jan 2026

Ronnie

Great

2/10

Poor

04 Jan 2026

nicolas

I tried to go to breakfast and it was one of the biggest reasons why I chose because I had breakfast but supposedly it was until 10 am and I arrived at 9:15 and there was nothing and I asked and they told me that they were not going to do anything anymore. Very bad service. The rooms smelled bad and it wasn't completely clean and the furnishings were already bad, it was all rusty everywhere

Family_with_children

2/10

Poor

04 Jan 2026

Deepesh

For starters, I wasn’t able to check in because of an issue caused by hotels.com team. I was stranded at the check-in desk for over two hours. The hotel smelled like mold and the bed was uncomfortable. Breakfast menu was very limited. Will not stand this property again.

Partner

10/10

Exceptional

01 Jan 2026

David

Nice room and pleasant staff

10/10

Exceptional

21 Dec 2025

Brenda

Great

6/10

Pleasant

19 Dec 2025

Teresa

Our lock on our door didn’t latch. You could just push it open. Very dangerous.
The staff was super nice and accommodating and got us a new room.

Leisure

10/10

Exceptional

13 Dec 2025

John

Clean room, close to 95 and lots of food options in the vicinity.

4/10

Poor

12 Dec 2025

Stephen

Unfortunately they gave us room 105. Next to a side door. We listened to that dam door open and slam all night.
The AC/heater was set at 70 so we raised it to 72. I had to get up twice during the night to shut it off and restart it because it would reach temp and then the AC would turn on.
We would have complained and asked for another room except we went to St Augustine for the lights and didn’t get back until 11:15 and went immediately to bed.
The breakfast was one of the best we’ve had yet and the kitchen lady was very friendly and was humming Christmas carols while she work.
Hotel was very clean!!!!!

Leisure Partner

10/10

Exceptional

11 Dec 2025

lily

Breakfast is good room was clean. Lots of parking space

Leisure Partner

10/10

Exceptional

10 Dec 2025

Angela

Great stay!

8/10

Excellent

08 Dec 2025

Aura

Room was clean, stuff was friendly. The only set back was that we were given the room, but we were not checked in I. The system

Business

8/10

Excellent

05 Dec 2025

Doug

There was a good choice of items for breakfast to choose from. The coffee was great too.

Friends_and_family Family

6/10

Pleasant

04 Dec 2025

Dale

Generally all OK. Problem was that the frig which we needed was not cooling as it should, and the microwave did not work correctly. The turntable was not working and it would overheat an item on one side and not at all on another. Also, the room was not refreshed in the three days we were there. I had to go to the desk and get fresh towels the third day,

Leisure Partner

10/10

Exceptional

02 Dec 2025

Amelia

Great stay

Business Friends

6/10

Pleasant

30 Nov 2025

Jennifer

There were some stains on the wall that could have been wiped off and the smell of pot was horrendous.

Friends_and_family Family

2/10

Poor

30 Nov 2025

Lina

The hotel is infested with MOLD!!!!

6/10

Pleasant

29 Nov 2025

Paul

I didnt like the fact that I booked this hotel for $50 pet fee but upon checking in it magically went $75
After showing mngr in writing he just said not my problem, call Hilton.
Wow. Customer service sucks.
Over $25 you probably lost a customer for life.

Leisure Pet

8/10

Excellent

29 Nov 2025

Mateo

ok

4/10

Poor

29 Nov 2025

Macy

Location on I295

Leisure Family

8/10

Excellent

25 Nov 2025

claudia

Good

Business_and_leisure

8/10

Excellent

23 Nov 2025

Linda

Staff very accommodating. Stored my luggage until check-in time - very helpful.

Friends_and_family Family

6/10

Pleasant

21 Nov 2025

Peter

Carrabbas and Winn Dixie in walking distance was a plus.
The hotel itself could use some updating.

Leisure Partner

4/10

Poor

20 Nov 2025

Donald

The room was filled with a mildew smell.. Extremely strong smelling..Will the front desk staff was the rudest most arrogant person I've ever encountered while checking in..The breakfast was not great .The bed was comfortable and clean.. Probably will never stay at this hotel again..BTW the manager was a sweetheart...

8/10

Excellent

18 Nov 2025

glen

Vhgjn

8/10

Excellent

14 Nov 2025

Andrea

Helpful staff

Friends_and_family Family

8/10