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Ac Hotel Jacksonville St Johns Town Center
Jacksonville Area - FL · United States
5323 Big Island DriveView location
9.4/10Excellent252 Reviews
Cleanliness9.6/10 9.6
Service9.4/10 9.4
Comfort9.4/10 9.4
Condition9.6/10 9.6
Amenities9.6/10 9.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Ac Hotel Jacksonville St Johns Town Center
AC Hotel by Marriott Jacksonville St Johns Town Center features an outdoor swimming pool, fitness centre, a terrace and restaurant in Jacksonville. This 3-star hotel offers a 24-hour front desk and free WiFi. Guests can make use of a bar.
The hotel will provide guests with air-conditioned rooms with a desk, a coffee machine, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a bath. The units feature a wardrobe. A continental breakfast is available at AC Hotel by Marriott Jacksonville St Johns Town Center.
EverBank Field is 16 km from the accommodation, while Veterans Memorial Wall is 17 km away. Jacksonville International Airport is 36 km from the property.
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With a stay at AC Hotel Jacksonville St Johns Town Center in Jacksonville (Southside), you'll be a 1-minute drive from St. Johns Town Center and 7 minutes from University of North Florida.
This hotel is 9.7 mi (15.6 km) from Mayo Clinic Florida and 9.8 mi (15.8 km) from EverBank Stadium. Make yourself at home in one of the 118 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include complimentary wired internet access, a computer station, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can access their rooms with a mobile device.
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
-
Minimal age
21
-
Optional fees
- Fee for full breakfast: approximately USD 22 per person
- Pet fee: USD 150 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
St. Johns Town Center
0.6 km / 0.4 mi
Topgolf
2.3 km / 1.4 mi
University of North Florida
3 km / 1.8 mi
UNF Arena
4.3 km / 2.7 mi
Wilson Center For the Arts
6.5 km / 4 mi
Saint Vincent's Medical Center Southside
6.6 km / 4.1 mi
Hands on Children's Museum
7.7 km / 4.8 mi
Dog Wood Park of Jacksonville
8.6 km / 5.3 mi
Windsor Commons Shopping Center
9.4 km / 5.8 mi
Windsor Parke Golf Club
10.8 km / 6.7 mi
Regency Square Mall
11.4 km / 7.1 mi
Merill Road Shopping Center
11.5 km / 7.1 mi
The Avenues
11.7 km / 7.3 mi
Jacksonville Arboretum and Gardens
11.9 km / 7.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 118
- hotel
- Small pets allowed (under 5 kg) not available in all roomsExtra charge
- Large pets allowed (over 5 kg) not available in all roomsExtra charge
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wired Internet
- Wi-fi
- Laundry service
- Lift access
Show 7 more facilities & services
- Shop
- Terrace
- Banquet hall
- Meeting room
- Breakfast
- Snacks
- Minimum check-in age: 18
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE CITY VIEW QUEEN BEDQUADRUPLE • CITY VIEW QUEEN BEDQUA.CV-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CITY VIEW QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel Jacksonville St Johns Town Center
QUADRUPLE CITY VIEW QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CITY VIEW QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CV-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel Jacksonville St Johns Town Center
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel Jacksonville St Johns Town Center
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG
Room overview
Non-smoking room- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- Cable TV
- Toiletries
- Individually adjustable air conditioning
- Ironing set
- TV
- Hairdryer
- Shower
Show all 9 amenities
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel Jacksonville St Johns Town Center
DOUBLE KING SIZE BED
Room photos
13 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Tea and coffee making facilities
- Cable TV
- Toiletries
- Individually adjustable air conditioning
- Ironing set
- TV
- Hairdryer
- Shower
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel Jacksonville St Johns Town Center
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel Jacksonville St Johns Town Center
DOUBLE GUEST ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel Jacksonville St Johns Town Center
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel Jacksonville St Johns Town Center
DOUBLE CITY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CITY VIEW TWO QUEEN BEDSDOUBLE • CITY VIEW TWO QUEEN BEDSDBL.2Q-CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel Jacksonville St Johns Town Center
DOUBLE CITY VIEW TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel Jacksonville St Johns Town Center
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel Jacksonville St Johns Town Center
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel Jacksonville St Johns Town Center
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Ac Hotel Jacksonville St Johns Town Center
75
reviews shown
Cathy
Check in was easy. Room was beautiful. On a day over 100 degrees totally appreciated the AC already at 70. I would highly recommend this hotel when visiting the town center area
Daniel
Great hotel, and location
MASSOOD
nice and quiet area, close to shopping and all kinds of restaurants. Easy access to freeways. Our room was very clean and comfortable.
Ava
Everyone and Everything was excellent. Extremely clean. At one point it smelled in the hallway on second floor as if a customer had smoked marijuana in the room. The staff put an air purifier in the hall and it made a great difference. This was my first time staying in an AC hotel and I love it. It has become one of my favorites.
Jaime
Loved our stay
Warren
Very nice hotel. However ..... they should tell you in advance that parking is NOT free. $10 per night added to bill or pay by phone.
Restaurant and bar looked nice, but it was dead on a Friday night. We went down the street to Season 52. Very nice and busy!
Restaurant and bar looked nice, but it was dead on a Friday night. We went down the street to Season 52. Very nice and busy!
Jennifer
Great hotel and super friendly staff
Kiley
First time staying here will be adding to my list of great places to stay
Adam
Great stay! Highly recommend and tons to do in the area.
Rebekah
Property was wonderful. Breakfast bar expensive!
Doreen
Very nice location
denise
Staff was great especially overnight. PJ was fantastic
Karelia
Stayed for just 1 night but enjoyed my stay. I recommend this hotel.
Oleksandr
A bit dirty. Floor wasn’t clean. Bed sheets had hair, and pillow cases some dark stains. Blood stains on the shower. It’s a nice hotel, nice location, I wish they did a better job with cleaning. And it would be nice if the breakfast was included.
Joseph
The floor in my room was not mopped,I stayed for 4 nights and during that time my room was not serviced at all during my stay.My trashed was not change,no new sheets on the bed.And toiletrees were not stocked.Floor was not mopped.For the priced I paid, I would imagine that would have a clean and proper stocked amenities in my room.Very disappointed!!!
Maria
Clean and location is great
Jennifer
FANTASTIC
Steven
Very clean. Nice staff
Devin
Room was great, clean and spacious!
Colton
Great hotel! Clean, modern, new and EV charging was a HUGE plus. Would definitely stay here again
david
Keep doing what you’re doing
Ben
Very beautiful installations. Friendly and efficient staff. Very clean rooms.
RICHARD
Although property was nice ,the sound proofing from room to room and between floors needs some serious attention . All we heard was the cattle above us . When called front desk about the serious noise issue all they said was sorry and didn’t offer anything in return . Definetly wasn’t worth using my Expedia points or key cash . Wish would’ve stayed somewhere else.
Pamela
Clean, quiet, professional
Tracy
Room was clean and comfortable. The place was beautiful. Can hear some noise around and in hotel but not to bad. Staff were very nice.
robert
Convenient for UNF
Robert
Staff was excellent...highly recommend this Hotel
Mechele
Nice and relaxing
Jay
Excellent
RENEE MARIE
Just one comment. Shower is slippery since it’s vinyl. I almost fall in the shower especially when I was soaping. They need to check there showers for safety hazards maybe need non slid coating or something.
Over all place is nice and comfy.
Over all place is nice and comfy.
Kadaysha
The property was very nice. The room we chose was very spacious and clean. The team was also very nice and welcoming. Whenever we are in the Jacksonville area we will always make this hotel our stay.
Alan
We enjoyed our stay. The two things I would mention: 1) had a lot of trouble with the WiFi and 2) I wish you had a small coffee / espresso stand for breakfast like the one in the Scottsdale AC hotel. Thank you to all of the hard-working staff!
Suzanne
Great hotel with excellent staff
Lorelei
Clean, staff was amazing, close to shops, restaurants and I-75
Dorothy
It was fairly new and modern with a different look but I did not get that Wow factor when I walked into the hotel. Lobby was sizable and it was close to the event that my husband had to go to. Shopping area was also walkable. There were a lot of restaurants near by outside of the hotel.
Bruce
Checked in late and even though hotel was not full they put me in a handicap accessible room. I was too tired to back and ask to move.
Kyle
Didn’t love the bed. Didn’t find it to be comfortable. Too hard and I don’t prefer feather pillows.
Dawn
Great modern hotel, awesome bartender, ok breakfas
The Hotel is beautiful, and very modern. Service was excellent. Loved the bartender on the evening shift. The “European breakfast” was just ok- Italian dry meats, cheese, pastries, and yogurt. I have celiac disease, so it was limited what I could eat. They have one dish on the menu that was gluten-free, a kind of mini egg casserole. It was greasy and just soso. Other than that, everything else about the hotel was great.
Richard
Good area next to St Johns Town Center. Noise from above due to no carpet in rooms. Front desk was not professional in discussing another guest who asked for room to be cleaned in the afternoon. Put it on walkie talkiie at one point. Stated that the staff had gine home for day. Then I saw 2 staff on our floor. Will not return.with GM.
Cathy E
This is a lovely newer hotel. Nice amenities, nice location within St John’s Town Center. Only complaint is you can hear people walking in the room overhead. Sounds like they may fall thru the ceiling.
Albina
Every thing was fine, lobby was amazing
Michael
Awesome stay
Thomas
Wonderful hotel! Location and staff are great. I’ve stayed here before and it was great.
This time was good too, except there was some kind of flooding problem in the hallway outside our room. There were wet floor signs when we checked in, but no noticeable water.
Overnight was a different story. Fans and vacuums all night in the hallway outside our door. Needless to say we didn’t get much sleep. We checked out at 3 or 4 in the morning since we were awake already. Outside our door we found a a carpeted hallway so soaked with water there were actual large puddles on top. Thankfully it didn’t seep into the room. I don’t know why we were given a room in an area with a known maintenance issue, I can only hope the other floors were full and we were only staying for one night. A heads up would have been nice at least.
As is, we would stay here again. The rooms are nice, as is the location. The staff has always been very nice and helpful. Every other visit has been perfect. Hopefully this feedback will be useful to management, it is apparent they do care about guest experience.
This time was good too, except there was some kind of flooding problem in the hallway outside our room. There were wet floor signs when we checked in, but no noticeable water.
Overnight was a different story. Fans and vacuums all night in the hallway outside our door. Needless to say we didn’t get much sleep. We checked out at 3 or 4 in the morning since we were awake already. Outside our door we found a a carpeted hallway so soaked with water there were actual large puddles on top. Thankfully it didn’t seep into the room. I don’t know why we were given a room in an area with a known maintenance issue, I can only hope the other floors were full and we were only staying for one night. A heads up would have been nice at least.
As is, we would stay here again. The rooms are nice, as is the location. The staff has always been very nice and helpful. Every other visit has been perfect. Hopefully this feedback will be useful to management, it is apparent they do care about guest experience.
Analia
Nice area
emily
Weekend Get Away
The room was great. Clean and had everything one would need. Front desk staff were very nice and helpful.
Shelly
shower terrible!!
Lubov
Excellent
Patrick
Very clean! Spotless enjoyed my stay.
Leekea
I love this property. It was cleaned. The staff was polite and helpful. This is my new go to hotel for when I come to visit Jacksonville. Also, I love the mobile check in and being able to use my phone to enter my room too.
Tonya
Stayed here for my 15yr anniversary night with my husband and while they were supposed to have Prosecco already in the room for me when i arrived it was not. I called down and it was briskly brought up and when my husband was greeted at the door they gave it to him and told him Happy Anniversary which i though was a nice touch. The hotels whole ambience was amazing from the smell when you first walk in to the lighting fixtures on the walls. I will say thr only issue i did personally have was in the room i stayed in the a/c did not maintain temp and i kept waking up throughout the night as the fan also did not seem to stay on ( that may be an auto setting despite my trying) but it was quite warm in the room for my liking. But overall it was a nice stay.
Alexander
unfriendly staff
JT
Enjoyed
It was a brief overnight stay the staff with friendly and courteous
Stephen
Nice, great close to the best shops and dining in Town center.
Tim
Good experience overall. Here are a few small things - the refrigerator made a soft but loud enough humming sound making it hard to sleep. Bathroom sink drained very slowly. Room keeping didn’t come while we were away from 8am to 3pm. Was expecting fresh towels and other things when I got back.
Sanja
The check-in was fast and the room was clean and comfortable. The front office staff was very nice and professional. The hotel gym looked great as well as the lobby bar.
Tom
Great place to stay, easy in/out, nice facilities and plenty to do in the area.
Tyrone
Amazing hotel
Best hotel experience I’ve ever had in Jacksonville!!
Thomas
Very nice. 2 Queens and a sofa bed were perfect for my family of five. Staff was very friendly and helpful. Thank you Brianna at the desk for helping us get checked in late.
Adam
Great… but hard springy mattress
Great hotel overall but the bed was hard and you could feel the springs. I’ve stayed at other AC hotels and never noticed a bad mattress before.
Cesar
The hotel looks great and is located in the middle of many shopping and dining options. The staff is friendly and the check-in process was quick and easy.
Samantha
Great hotel. Wish there was a coffee bar with grab and go breakfast items.
Yadira
Wonderfull hotel
Troy
Place was really clean and up to date with modern design. Best part was the abundance of electric vehicle chargers and the convenience to shopping and dining. Worst part was our room not being ready on time. But over all i would stay here again anytime I’m in the city.
Sarah
The exterior and interior can, at first, lead you to believe it's luxury. Here are reasons it absolutely is NOT and you should spend your valuable time and money elsewhere: 1. The check-in attendant was personable and kind. I was thrilled she was our first encounter! That employee, however, was the only knowledgeable, kind, and attentive employee we would encounter on our three-day stay. The other front desk encounters were walking by employees on their cell phones not paying any attention or greeting guests as they were walking by. Every morning, it became an ongoing joke that we'd walk by the front desk and he/she would have no clue. 2.Statistically, at least half of your towels provided will have pubic hair, brown stain, or worse. I say worse because where you would hang your towel to dry in the designated spot, the towel length will reach the toilet paper holder. We asked for more towels the first night. We received towels quickly, but most went to a dirty pile as the top hand towel had a large yellow stain. 3. I called the very first night because I noticed in between the leather bench seats and the wall were a ton of crumbs and lord knows what else. I asked if I could vacuum or have some help. The operator told me that housekeeping was already gone, but that they would make a note to do a refresh the very next day ahead of the scheduled refresh. No other options, just hopeful that whoever would be cleaning would catch these two areas. Left that next morning by 6am
William
A+
Whole experience was great. From check-in to check-out. Friendly front desk. Clean, immaculate room. Great location. Will be back.
Clarence
It was wonderful
Glen
Super Superb!!
First time staying at an AC location, but definitely not the last. By far one of the best stays I have had in a long time.
Christina
Within town center.
Lauren
Very impressed with the hotel. This will be our go to for future stops in Jacksonville!
Christopher
Great stay
Yenny
We had a great stay! Really love this hotel and its ambiance. A lot of options for shopping and food.
Lauren
Front desk staff could have definitely been friendlier. No microwave for guests to use and beds were a little hard. Water pressure average at best.
Christina
Wonderful room. Bed was very comfortable. We wished they had a better breakfast.
Don
Friendly helpful staff
Location & surroundings
Ac Hotel Jacksonville St Johns Town Center
5323 Big Island Drive, Jacksonville Beach, United States
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Ac Hotel Jacksonville St Johns Town Center
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