Name: Motel 6 Jacksonville, FL - South
Address: 8285 Phillips Highway, Jacksonville, 32256, US

4/10

Poor

13 Jul 2026

wanda

They did not give me the room that I had picked out, It was terrible and the room was not clean, someone had children that was over top of my head that sounded like they were unattended and jumping off the table and landing on the floor,up until 1:30 am I had to go to the office 5 times and threaten to call the police, to check out the room, because no parent should have let their kids jump off the table,or bed in a hotel and make all that noise at 1:30 am I could not get any sleep! Umm it was terrible! Someone said that it was the manager kids.

Self

2/10

Poor

13 Jul 2026

Diego

Filthy room... stinking, everything broken. Stained towels and sheets that smelled bad... horrible experience! Never again!

Partner

2/10

Poor

07 Jul 2026

Logan

My bathroom roof leaked every where. Wouldn’t refund, move, or offer to clean up in my room.

Pet

2/10

Poor

07 Jul 2026

Marquita

The place is not clean but it is cheap. You do have to clean your own room with bleach and cleaning products when you first go in.

Self

2/10

Poor

05 Jul 2026

Julio

Parking

Self

2/10

Poor

04 Jul 2026

katie

there was black mold on the ceiling and blood in the sink. when we went to switch rooms they said they didn’t have any and then told us to check out. we didn’t have a key card because the night staff “broke into the room” and said maintenance would be by in the morning. maintenance never came. therefore we didn’t have a key to check and they said they would check us out. they never did and also refused my refund.

Partner

2/10

Poor

04 Jul 2026

Brandon

I didn't even get to stay, they didn't refund me after telling me rooms were full when I went to check in and I want my refund

Friends_and_family Friends

2/10

Poor

04 Jul 2026

Brandon

I didn't even get to stay, they didn't refund me after telling me rooms were full

4/10

Poor

01 Jul 2026

Timothy

Staff is very rude and not helpful at all

Pet

2/10

Poor

30 Jun 2026

Sondra

Normally I do not leave bad revues, but this was the grossest hotel I’ve ever stayed in! Checking in took almost an hour. The girl was more worried about her Cinnabon food. Got to the room and the cockroaches scattered! Needs to be sanitized and painted. Sink was falling apart, smoke alarm was disconnected and laying on a shelf. NO hot water. No shower curtain. Spiderwebs and nastiness everywhere! Oh! And there was no tv remote to be found!
DO NOT stay here!

Friends_and_family Family

8/10

Excellent

23 Jun 2026

Timothy

Everything was great except my microwave did not work

Self

10/10

Exceptional

21 Jun 2026

Saudin

The place was cleaned,peaceful.Good internet.For the price it is good.

2/10

Poor

11 Jun 2026

Brittany

I didn't like anything about the stay it was horrible

6/10

Pleasant

08 Jun 2026

Raymar

Better cleaning

Self

2/10

Poor

07 Jun 2026

kelton

The place is super dirty and disgusting.

Self

2/10

Poor

03 Jun 2026

Kelton

dirty and smelly

Self

10/10

Exceptional

25 May 2026

Denerio

Good

Self

2/10

Poor

13 May 2026

Evgueni

Trash

Self

2/10

Poor

29 Apr 2026

Meredith

A horror show. The motel is a hemp haven. NO SMOKING PLEASE. Disgusting and filthy rooms. Not the least bit as expected. Beyond a disappointment. A disgrace.

Self

2/10

Poor

20 Apr 2026

shanon

Dump

Partner

2/10

Poor

27 Mar 2026

Eric

Not sure

4/10

Poor

24 Mar 2026

Joseph

Very OLD Hotel that needed a major renovation.

Self

2/10

Poor

23 Mar 2026

jeffrey lee

Room had no blankets or towels. Barely used a sink, and it was already clogged.A four was warped, it may add roach catchers out. I had to use my jacket to cover up.

Self

2/10

Poor

25 Feb 2026

Jose

Room terrible

2/10

Poor

31 Jan 2026

Alexander

I imagine that in hell, you don’t burn.
You stay at this Motel 6.

I genuinely debated sleeping in my car instead, and in hindsight, that would’ve been the luxury option. The only redeeming quality was the bed, which somehow managed to be acceptable despite the surrounding apocalypse.

The moment you open the door, you’re punched in the face by the unmistakable stench of stale cigarette smoke, like the room has been chain-smoking since the Clinton administration. Then your eyes adjust… and the nightmare begins.

The fire detector? Not installed.
Not broken.
Just sitting on the nightstand, unplugged, with exposed wires, as if it gave up on life halfway through its job.

The walls looked like they had witnessed a struggle. Not normal wear and tear—more like an exorcism was performed and the demon won. Scratches, marks, and scars that tell stories no one wants to hear.

The shower deserves its own paragraph of trauma. I don’t know how to explain this properly, but it genuinely felt like taking a shower would make you dirtier. The floor was stained beyond recognition, like cleanliness had been outlawed. You don’t step into the shower—you enter a biohazard.

And the floor? Calling it a floor is generous. It’s ceramic tile that appears to have been laid down with hopes, prayers, and absolutely no adhesive. Every step feels like a gamble.

At 4:00 AM, just when you think you’ve survived the night, a violent domestic dispute erupts, loud enough to make you question whether the walls

Business Self

10/10

Exceptional

25 Jan 2026

Bianca

The rooms are spacious, and the staff here is amazing.

Business_and_leisure Family

2/10

Poor

24 Jan 2026

Kimbriana

Lacking staff rooms was dirty and roaches live rent free please know it's a dog hotel so if u allergic or allergic stay away

Business_and_leisure Family_with_children

6/10

Pleasant

21 Jan 2026

My Account Login JOE

....NOT SUPERBAD...SMOKING INSIDE IS VERY NICE : VERY NICE : THE ROOM WAS ORGANIZED DIFFERENTLY THAN THE PHOTO AND I INJURED MY FEET GETTING IN BED....THERE WAS NO REFRIGARATOR.....I HAD A FEW BUGS AND ROOFING TAR INHAILATION PAINS......THE FLOOR IS FILTHY....I UNDERSTAND ITS HARD TO MOP WITH SPINE PAINS....NEXT TIME I READ MORE CAREFULL.....SUSPICIOUS MEN ARE WALKING THE PROPERTY? HOODED...DANGEROUS...IS THAT YOUR SECURITY OR DANGER? THEY APPEAR TO ME AS THE SHERIFF-NAVAL OLYMPIC BOXERS FROM LOCAL TV---WEARING HOODS AND SMOKING NEWPORTS? CONSTANTLY WALKING PAST ME AND FOLLOWING ME TO THE STORE.....IS THAT YOUR SECURITY TEAM?........A QUICK WIPE DOWN OF THE WALLS WITH DISENFECTANT.......AND SWIFTER SWEEP WET WIPE OF PARKING LOT OIL WOULD BE NICE....SOMETHING BIT ME CAUSING COTTONMOUTH...I NOTICED CNN ANTHONY BOURDAIN FILM CREW IN ROOM #157 -159...1-18-26.....1-19-26 MENTIONED TO ME BY MY NEIGHBOR..FUNNY I WOKE UP LIKE THE DEAD GUY IN THE MOVIE...YOU HAVE A DEAD GUY BEER AND ALL THAT.....A DISPOSABLE WIPE DOWN WOULD BE NICE.....AND BETTER SPRAY......MOSQUITOS WERE NOT BAD...I SAW ONE OR TWO......PREVIOUSLY A CITY SWARM IN THAT AREA...........NO PHONE...NO FRIDGE....NO NOTHING....A CITYWIDE PROBLEM....ARE THOSE YOUR OFFICERS WALKING AROUND SMOKING LIKE THAT WITH A BROKEN PHONE IN THE ROOM? quick note.................a quick disposable wipe would be polite....those floor pains are excrutiating and mentally devastating

Self

2/10

Poor

20 Jan 2026

Savannah

Well let’s just say never again. The place is infested with roaches. There was a shortage with my AC unit it kept going in and out every minute. Also the laundry was also wet because of the ice machine. The whole place has roaches

6/10

Pleasant

20 Jan 2026

Hailey

Staff was so very nice!! But the room was absolutely so dirty. Stains all over the wall, the floor was so dirty and I seen a roach

Friends_and_family Family

2/10

Poor

18 Jan 2026

Kadeen

The pictures that they use for this is either not theirs or AI generated. The room is not the same room there’s no green there’s no gray. There’s no nothing upon entering the room. We noticed that the whole room was infested with roaches. I’m talking about on the bed wall floor curtains everywhere. We checked out right away because there was no way we were staying in that.

Friends_and_family Family

2/10

Poor

16 Jan 2026

Amber

This is the direst place ever the sheet had cat hair all over the paint was peeling molding just nasty

10/10

Exceptional

12 Jan 2026

Laandre

Very kind staff

4/10

Poor

09 Jan 2026

JOSEPH

................ROOM #353 IS A ROOM INVOLVED WITH CHILD ABDUCTIONS AND KILLINGS.THE ROOM IS LOP SIDED...MY PHONE DID NOT WORK.THE STAFF THAT LIVES THERE WAS CONSTANTLY FOLLOWING ME....STILL FOLLOWING FOR 45 YEARS...AND THE WATER CAMOE OUT ICE COLD OR SCOLDING HOT

Self

2/10

Poor

03 Jan 2026

Takiyah

Room was filthy had mold was stink

2/10

Poor

03 Jan 2026

Brenda

Even though front desk was kind to check me in before time, the room offered was not clean. Besides, bed sheets were covered by blood and feces. No room change was offered, instead a quick clean up and change of bedding was done. Bathroom shower was never cleaned.

2/10

Poor

30 Dec 2025

Andrew Scott

Probably the worst hotel I’ve ever seen in my entire life. The bedsheets were unclean and had other people’s hair and dirt in them. The room smelled terrible and like cigarette smoke, even though it was a non-smoking room.. The floors were absolutely disgusting and sticky and super dirty. The towels were also very dirty in the bathroom and they probably weren’t even washed because they smelled funky.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

John

The staff Steve is an excellent young man. Very helpful. I appreciate it a lot. He’s a great host.

4/10

Poor

27 Dec 2025

RMA

Room is pretty gross

6/10

Pleasant

22 Dec 2025

Nathaniel

when we got to the room there were still dirty towels from the previous guest and the nightstand was filled with ash which left a strong smell of smoke in the whole room, you could also tell the room had probably not been cleaned at all since there were several piles of pennies on the floor

Leisure Self

2/10

Poor

16 Dec 2025

Erinn

Updated

4/10

Poor

16 Dec 2025

Katherine

The area and property looked decent even though I checked in after dark. However the TV did not work and the room floor was so filthy my socks were black.

Business Self

2/10

Poor

04 Dec 2025

Madison

No heat no blankets horrible experience

Leisure Family_with_children

2/10

Poor

01 Dec 2025

Michael

Do not stay here, save your money!!!!!!

Business Self

6/10

Pleasant

01 Dec 2025

William

The room was ok but they didnt have a mini fridge in it.

2/10

Poor

15 Nov 2025

Stephen

Room 128 is the sorriest hotel room I have been in in a long time. Loose toilet seat, moldy flooring in bathroom and outside of the bathroom. Room heat/ac unit only blw cold air. Could not regulate the fan, no heat on a cool evening. Very tired and dirty bedding. I wold never stay there again.

Leisure Pet

8/10

Excellent

13 Nov 2025

Ray

It works for the price

Business Self

10/10

Exceptional

23 Oct 2025

Richard

Ok

Leisure Partner

10/10

Exceptional

12 Oct 2025

Aneisa

Yes

Friends_and_family Friends

8/10

Excellent

10 Oct 2025

Teerawat

The staff was very friendly and the price was inexpensive. Wouldn't recommend if you are a light sleeper because the walls are pretty thin and you can hear everything going on outside. The room was clean, One of the burners on the stove was broken and the door to the bathroom did not close properly. Everything else was good and just having a refrigerator and microwave for this price point was definitely a plus!

Leisure Pet

2/10

Poor

02 Oct 2025

Athel

Remodeling

8/10

Excellent

01 Oct 2025

Rev. Peter

The best was the simplicity and genuine of the great treatment by the staff. I would had giving a whole 5 starts, but the reality is, that the facility was being remodeled. But, inspite off that, as I said, the staff went above and beyond to make me feel part of the Motel 6 family.

Business_and_leisure Pet

2/10

Poor

28 Sep 2025

Henry

This hotel was very dirty. Stayed two days could not get clean towels and blood was on the floor The shower was disgusting

Leisure Self

4/10

Poor

25 Sep 2025

Kevin

Honestly its a motel 6 you get what you pay for.

Business_and_leisure Self

2/10

Poor

12 Sep 2025

Kaneskia

Not great

I paid for a queen room with kitchenette and was informed by front desk when I called if I booked that type of room it came with the kitchenette just to arrive and be placed in a twin double bedroom with no fridge, microwave, and no iron or ironing board. I had reached out to hotel.com and received no help and then the office claim they will inform management and nothing was done. Then when I would ask was told they had to wait til one came available but was told when I booked it was available. I would never book there again.

Business Family

2/10

Poor

07 Sep 2025

Cathy

Wil no return

The smelled TV didn't work.no soap in the bathroom no blanket just a sheet.air conditioner was not able to adjust temp.property was dirty stairs had cigarettes on them

Partner

2/10

Poor

04 Sep 2025

Montine

Look like a drug deal going down after we got checked in, reservation was for a king bed but was put in a room with queen bed, the tv didn't work. We tried several different remotes, they finally changed our room, didn't have proper cover or trashcan in the room so we borrowed the things we needed from the room we had prior. It wss the furst and last time staying there.

Business

10/10

Exceptional

31 Aug 2025

Peter U

Easy, fast check-in

2/10

Poor

25 Aug 2025

Zachary

Absolutely disgusting place to stay in an unsafe part of town. Had to book something quickly for my kid and they couldn’t stand the place and management was unhelpful. Stay ANYPLACE else!

Leisure Family

10/10

Exceptional

20 Aug 2025

Tonya

Amazing as always . Has the best staff way better than the khhhv BBC n

Friends_and_family Family

10/10

Exceptional

19 Aug 2025

Tonya

Great place

Was amazing every one always so nice . It’s a great place to stay .

Friends_and_family Family

2/10

Poor

17 Aug 2025

John

Horrible stay away

Business

10/10

Exceptional

09 Aug 2025

Tonya

Love the staff

The assistant manager is awesome everyone that works here is so kind in friendly and make sure your good have what you need the best staff ever

Friends_and_family Family

4/10

Poor

07 Aug 2025

Dylan

Estaba en mal estado

Business_and_leisure Self

2/10

Poor

22 May 2025

Cynthia

Do not stay here go somewhere else

This property didn't off. It's provide basic communities in the room. IEA mini fridge nor microwave, I had to go out. And personally, buy a toaster oven, just to be able to eat things and ice for my mini. Cooler to keep things cold. There were also tons of sketchy activity. On the property

Business

2/10

Poor

05 May 2025

Keith

Absolutely disgusting

Absolutely disgusting!

Self

2/10

Poor

25 Apr 2025

Rajat

It was extremely dirty room with bad smells. The lock on the door didn’t work. There were roaches in the room. My 8 year old freaked out seeing cockroaches so I went and asked for another room. They gave me keys to another room and when I reached to the second room, I noticed the door was already open. Beds were not made, extremely dirty and seemed like someone was using the bathroom. I went back to front desk, told them and took keys of the first room which seemed like better choice.

I got stuck in this situation due to a long drive and needed just few hours shut-eye before continuing forward. It was a terrible experience.

NEVER EVER GO TO THIS PROPERTY !!!!

10/10

Exceptional

05 Feb 2025

Nathan

Check-in was fast overall today was clean and efficient

10/10

Exceptional

17 Jan 2025

Dalila

Clean, quiet and great service! No bugs🙏😊.

Business Partner

4/10

Poor

09 Jan 2025

Gordon

The room isn't great, there's mold, water damage, the door to the room doesn't close all the way. There's only sheets on the bed, no blankets. The place is just over all run down and no worth the price.

Business Self

10/10

Exceptional

08 Jan 2025

Brandon

I actually enjoy staying here right now with trying to find a home they have been so sweet.an i didnt have to change rooms i got to stay in the same room an pay

2/10

Poor

07 Jan 2025

Elizabeth

Dead bolt didn't line up with the hole; the plate the deadbolt and latch goes into was completely loose on the bottom. Wall by door and door was filthy; no towels. GROSS and completely unsafe!

2/10

Poor

26 Dec 2024

Justin

Did not not get the right room and they will not switch me to the right room period loud and noxious guest

2/10

Poor

21 Dec 2024

SABRINA

Place not fit for a dog.

Leisure Family

2/10

Poor

20 Dec 2024

SABRINA

WARNING-run down, dirty, sketchy people lurking. You would be better off camping. Outside gets cleaned when it rains...

Leisure Family

8/10

Excellent

14 Dec 2024

TROY

Cozy room

My room was good! The only problem was the ac heater did not work. Also the sink stopper was broken!

Self

2/10

Poor

18 Nov 2024

Daniel

Room was disgustingly dirty and door was
Not closing properly.

10/10

Exceptional

12 Nov 2024

Edward

Good place to stay for the price

Business_and_leisure Self

10/10

Exceptional

10 Nov 2024

NaKeisha

🙃i enjoyed my stay here it was quiet theroom alot of room tv had cool channels me and my daughter slept really good ac worked too and the lady upfront was helpful welcoming and kind id definitely come here again!

Leisure Family

2/10

Poor

01 Nov 2024

joseph

horrible

it was truly horrible. the first room did not work. second room the door had a gap you could see in the room with the curtain closed the bed was unmade with NO blanket no toilet paper and there was about 20-30 dead roaches i will NEVER recommend that spot and WILL be getting a refund

Partner

2/10

Poor

30 Oct 2024

Emmanuel

Dirty, bad smell, inside out is dirty

2/10

Poor

21 Oct 2024

Reyniel

I rented a room for a one night business stay for one of my employees. I picked this hotel since it was about a 5 minute drive from where the meeting was going to take place. I didn’t even notice the awful reviews this place received. Shortly after my employee checked in, he called me to inform me that he was going to stay there. The room and bathroom were filthy, and there were skid marks in the toilet. Completely unacceptable. I told him run, not walk, out of there. F-

2/10

Poor

21 Oct 2024

james

Never in life I go back there

Business Partner

6/10

Pleasant

11 Oct 2024

Jay

Dropping shower heads and roaches.

The floor appeared dirty. The shower head was dripping for the entire stay, and I had to keep the shower curtain closed, otherwise water would collect on the floor. Also, there were roaches that would crawl on the floor at night.

Self

2/10

Poor

10 Oct 2024

Surin

I never checked in. I called the hotel and they said they don’t have room for me because people who were supposed to check out didn’t leave. I was told to cancel the reservation on the app which I did. I don’t know if I got my refund back.

Self

6/10

Pleasant

30 Aug 2024

Luciano

Room was moldy

4/10

Poor

07 Aug 2024

Monique

The outside of the room/s is very disgusting and smells awful. When I don't know what they mopped the floor with inside the room but the floor was very dirty like they used a old dirty mop

Business

2/10

Poor

04 Aug 2024

Kimberly

Staff is too nice to be working for a noisy trash dump with no irons

10/10

Exceptional

14 Jul 2024

Mandi

Awesome customer service

Family_with_children

8/10

Excellent

10 Jul 2024

Mandi

Absolutely great customer service and amazing comfortability.

Family_with_children

2/10

Poor

06 May 2024

Corina

Stop using Hotels.com

Hotels.com shafted me. I booked for two rooms and went to check in to find out only one room was paid for and booked at the site. What happened Hotels.com? I saw my confirmation for two rooms and I was definitely charged for two rooms, but the property did not have that from you! It was impossible to get a hold of your customer service to rectify the situation. The chat option on ur site was completely useless. If you want money stolen from you then use Hotels.com.

Friends_and_family Family

2/10

Poor

17 Apr 2024

Verified traveler

ROACHES AND BUGS

Reserved this room for our workers to stay and they say there were roaches AND bugs. They would have preferred to stay in the car instead of the room.

Business

4/10

Poor

31 Mar 2024

Donna

I did not get the king size bed I reserved, the toilet took forever to fill between flushes and when we tried to turn the water up on the toilet it just leaked everywhere so we had to turn it way back down low kNew I didn't even want to bother asking for help. There was obviously someone doing caulking in the bathroom It was everywhere all over the floor the fixtures definitely uncalled for and it was still wet around the door frame going into the bathroom and coming out of the bathroom. Not impressed with the room at all only hard chairs that was set up with a table cemented to the floor. Will definitely st at elsewhere next time in town

Leisure Pet

2/10

Poor

26 Mar 2024

Verified traveler

Terrible. Stay away.

Terrible stay. Believe the reviews. I gave it the benefit of a doubt despite the bad reviews and I regret doing so.

Partner

2/10

Poor

25 Feb 2024

Teresa

Trashy, falling down, unsafe

2/10

Poor

25 Feb 2024

Megan

I got here and had to wait 25 minutes for someone to unlock the door to check in. Then when I finally got checked in, I found my room and immediately had to leave as there was a very weird man sitting outside my door. Did not feel safe. Place was disgusting

2/10

Poor

24 Feb 2024

Tiffany

No AC!

Checkin process was quick. The room didn’t have a working ac and they said they didn’t have any other rooms to move us to. Had to go to another hotel and waiting for a refund

Partner

2/10

Poor

16 Feb 2024

Shyann

Literally a hole in the wall absolutely crappy rooms holes in walls!

Leisure Family_with_children

2/10

Poor

21 Jan 2024

Daniel

Not so good leak in the bathroom and mold. Shower trimming falling off. Dirty shower. No heat. Just AC.

Friends_and_family Family

2/10

Poor

17 Jan 2024

Younggook

heater, fan in bathroom, and window locking were out of order. no refrigerator. towels were dirty.
staff was rude, I felt he was trying to make fun of me.
he pushed me to pack and go out after refund when I told my heater was out of order. It was 10 pm when it was too late to move out. bad exp . no more motel 6.

Leisure Partner