Name: Comfort Suites Baymeadows Near Butler Blvd
Address: 8277 Western Way Circle, Jacksonville, 32256, US

2/10

Poor

23 Jul 2026

Ernest

No pool office has no air condition

10/10

Exceptional

20 Jul 2026

Shiaka

Great stay

Partner

10/10

Exceptional

19 Jul 2026

Ulrick

clean room, great customer services, parking very good.

Friends

10/10

Exceptional

18 Jul 2026

Richard

Staff was particularly helpful in accommodating changes in my itinerary.

Self

8/10

Excellent

16 Jul 2026

Ivy

Staff were very helpful and friendly, and the hotel was very clean. The pool was nice and well maintained. The only things I would suggest are providing extra towels and adding a little more variety to the breakfast. Overall, we had a great stay and would definitely consider staying here again.

Family_with_children

8/10

Excellent

14 Jul 2026

Rigoberto

Todo estaba ok

Self

6/10

Pleasant

12 Jul 2026

Lucien

Clean easy parking

Partner

10/10

Exceptional

12 Jul 2026

Abel

Muy bueno

Family_with_children

10/10

Exceptional

10 Jul 2026

Adaymi

All was good, nice breakfast, all basic but clean. Fair for the price.

Family_with_children

10/10

Exceptional

06 Jul 2026

Tairra

Everything was wonderful breakfast was hot and the placement was amazing

Family_with_children

4/10

Poor

05 Jul 2026

Christina

House keeping used their key while I was in the shower prior to check out time and tried to come in my room without knocking. That’s not ok. The front desk staff said they would report it to house keeping but what good will that do me?

6/10

Pleasant

05 Jul 2026

Rhea

Breakfast is very basic generic not tasty at all. Lamp was rusted beyond repair in the room. Which was very hazardous for children. Somewhat noisy at times and very bright lighting outside. Property needs new remodeling in room aesthetics.

Family_with_children

6/10

Pleasant

03 Jul 2026

Winston

The complimentary breakfast was decent. The staff needs a little lesson on professionalism though. The lady at the front desk composing to us about stressed she was busy whenever we requested house keeping from the front desk. The housekeepers themselves were very rude and kept repeating “housekeeping busy” after overhearing our conversation. All in all, we did receive the service but the interaction was not pleasant at all.

Family

8/10

Excellent

03 Jul 2026

Nicholas

Clean room and nice staff. And very economical. The carpet smelled a little.

Partner

8/10

Excellent

03 Jul 2026

Christy

The staff members were so friendly and welcoming.

It looks to be an older property. Could use a little sprucing up, but overall a good place to lay our heads.

My main complaint is that they only service the rooms upon request. I wish they would at least leave fresh towels every day.

Partner

10/10

Exceptional

30 Jun 2026

Reginald Carlos

It was a wonderful stay!! I had no worries!!

Family

8/10

Excellent

27 Jun 2026

Ragan

No comments to be made, this was a great stay!

Partner

8/10

Excellent

25 Jun 2026

Amanda

Friendly staff, buffet breakfast was enjoyable, and our room was comfortable. Wish the pool was open beyond 7:00 pm. Would stay here again.

Family_with_children

6/10

Pleasant

24 Jun 2026

Steven

Ok for the price but I don’t recommend it.

Partner

10/10

Exceptional

23 Jun 2026

Shameka

Great stay!

Self

2/10

Poor

23 Jun 2026

Marvin

The refrigerated didn’t work. The closet door was halfway off. The bathroom tub was dirty and little bugs was on the floor underneath the sink. The carpet was smelling like mildew. The sofa had dirt stains on it.

Partner

8/10

Excellent

21 Jun 2026

Jessenia

Good

10/10

Exceptional

20 Jun 2026

Rebekah

The room was clean, staff is wonderful. The breakfast is nice and simple. Cereal, eggs, meat options, bread, muffins, waffles! The parking is good. Plenty of parking when we have stayed.

Partner

8/10

Excellent

19 Jun 2026

Valerie

Great room, just needs more light. I’d definitely stay again!

Family_with_children

8/10

Excellent

19 Jun 2026

Alicia

Parking was easy, staff very nice and helpful, rooms were clean, breakfast starts at 7am, wish they started a little easier due to have to be somewhere everyday by 7am, besides that, great location and hotel for our short stay!

Family_with_children

6/10

Pleasant

17 Jun 2026

Cynthia

Wasn't as clean as I would have liked. The sofa bed was extremely uncomfortable. Could have used a new mattress pad. Staff was friendly. Breakfast area was very crowded not much room to even sit and eat.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Geralyn

I stayed at the hotel before and always it was nice and very nice staff but this time the room was very mildewy and the carpet felt wet to touch and it was not a pleasant odor and it was strong

Partner

10/10

Exceptional

16 Jun 2026

Marcus

Nice and clean

Business Partner

6/10

Pleasant

12 Jun 2026

Mike

While everything looked and felt clean, there was an odd funkiness both in the hallways and in the room. 2 different smells and neither of them good.

10/10

Exceptional

09 Jun 2026

Jacqueline

Rena, Maiko and the rest of the staff are extremely accommodating, hospitable, generous and helpful. Thank you for everything.

Partner

8/10

Excellent

07 Jun 2026

Sawanna

Staff was helpful parking was an ease

Friends_and_family Family

4/10

Poor

06 Jun 2026

Lisa

The rooms are in need of a major upgrade. Room on 1st floor reeked of mildew. Exhaust fan in the bathroom was inoperable. The ceiling had been painted over multiple times indicating this is not a new problem. There was not a single hook in the bathroom for a towel, hand towel or robe. The area of town was a bit sketchy. The decor was outdated- beat up wooden doors, carpeted baseboards, old shower head, etc. Silas at the front desk was nice & accomodated my request for another room. Breakfast was just okay. I won't be staying in another Comfort Suites.

Family_with_children

10/10

Exceptional

05 Jun 2026

cheryl

Great place clean rooms nice staff breakfast was ok parking was good

Business Family

10/10

Exceptional

01 Jun 2026

Rachel

Beds were comfortable. I appreciated the clean smell of the room. So many hotels allow pets now and rooms can sometimes have that animal smell. My only complaint is that they need curtains that close all the way so the morning light doesn’t come in if you want to sleep in a bit

Partner

10/10

Exceptional

31 May 2026

Kimberly

Everything was clean, comfortable beds, very safe area! Enjoyed our stay, we will stay again!

Family

8/10

Excellent

29 May 2026

Carolyn

The most important things, a clean room with a comfortable bed and pillows, along with everything in the room being in working order, were great. The staff was friendly, especially Silas. We were by the elevator and it was not noisy. The gym equipment was in disrepair with one weight stack cable apparently threaded incorrectly through its pulley system, and another with enough of its rubber sheathing worn off that it can’t travel through its pulley. Two of the weight stacks didn’t have adjustment pins. The gym had an unpleasant smell. Take your own water bottle or room cup to use the bubbler. Some of the equipment did work and the treadmill was usable but noisy. The gym was nice and cold. Breakfast was good with two flip waffle makers, some fruit and muffins, yellow discs of scrambled eggs, sausages, and some other items. It was a little strange that despite having round egg patties, there were no English muffins or bagels to make a breakfast sandwich. The coffee was good. The staff couldn’t keep up with the breakfast area messes, probably due to how many people were using that small area. People who are medically sensitive to flashing lights may want to avoid the front desk at this hotel. It has a ceiling fan right under a light fixture. There is another entrance to the lobby to avoid having to stand there, and you can speak to the front desk clerk from around the corner at the second entrance. If not for the sad gym, I’d choose this one again.

Family

10/10

Exceptional

27 May 2026

Tonja

It was very clean and we can rest better. Breakfast was good.

Partner

6/10

Pleasant

26 May 2026

Eloise

.

8/10

Excellent

26 May 2026

SUZANNAH

Breakfast on Sunday morning was good! It was very popular and provided for Our breakfast needs nicely. The property & parking was at capacity, but certainly adequate. Room was nice and met our needs for this Holiday Weekend. Would recommend & utilize, if in that Area again. The Location was perfect!!

Family

8/10

Excellent

25 May 2026

Darryl

The check in process was smooth. The gentleman at the front desk was pleasant. Parking was easy and in front of the hotel. The room was clean and quiet. I wish they would have serviced the room during my stay, at least removed the trash. But I guess I could have asked instead of expected. Fridge, TV, microwave all operational. I stayed during a holiday weekend so it was busy. Breakfast you can skip. The people working breakfast were very nice and kept it going, but the quality of the food was not worth standing in line for. A $50 charge has also appeared on my CC statement above the room charge, I am not sure what that is about. The website says it may come off in 72 hours, so we'll see. Again the staff was kind and interactive. The room was clean and quiet. I had a King room on the end. I never felt unsafe, and my card was not damaged in the parking lot. Blessings!

Partner

10/10

Exceptional

24 May 2026

Robert

all was good

Self

8/10

Excellent

24 May 2026

Anne

N/A nothing to add

6/10

Pleasant

23 May 2026

Theresa

A great location for us as we were going to multiple events in Jacksonville and St. Augustine. The staff were very friendly and helpful. The room was large and comfortable. We liked the bed and pillows. Everything was clean but dated. Signage said they were going to be renovating. That would be nice. The one major disappointment was the breakfast. We don’t expect four star dining with a hotel continental breakfast but this was terrible. Firstly only white bread for toast no wheat or multigrain, no bagels or English muffins. The muffins were meh and all sugary. The buffet eggs were ok but the sausage was grey in color!! The orange juice came out PINK! And it wasn’t lemonade either. I can only drink decaf coffee and the first day there was none and the second day it was water. On a positive note the fresh fruit wasn’t bad. We went out to breakfast each day after trying the complimentary breakfast and throwing it away. All in all we would stay here again and just factor in getting breakfast elsewhere.

Partner

6/10

Pleasant

23 May 2026

Suketu

Comfortable bed and clean property. But breakfast was very limited coffee machine was not working and bread got burned twice.

Friends

10/10

Exceptional

22 May 2026

ALETHA

nice & clean, everyone was nice & helpful

8/10

Excellent

17 May 2026

Agata

It was clean and the staff were very nice. Location was convenient for us. There was a little bit of a humid smell .

Family_with_children

10/10

Exceptional

17 May 2026

Rebekah

The property was great! Clean and air condition stayed on over night. Rooms are a good size. Breakfast was pretty good amount of options. Some meat, eggs, cereal, waffle options. Yogurt and juice. Parking was good. Nice amount of space to park. More than some other hotel lots. This was convenient for this trip because it was in the middle of everything we were needing to get to and also across the street from the JJVA facility. You can walk there. The staff was extremely nice, helpful and smiling!

Partner

6/10

Pleasant

17 May 2026

Victor

Pillow bad and breakfast

Family_with_children

4/10

Poor

17 May 2026

jose

Beds are uncomfortable, rooms to dark and old. Cleanliness is ok at least the bathroom. I guess was ok for the price. But doesn’t look like the pictures. I wouldn’t stay here again.

Family_with_children

8/10

Excellent

17 May 2026

Carmaleta

Breakfast was notmal hotel breakfast, waffles, eggs, muffins and things like that. The bed was comfortable, rooms clean and fresh smelling. The kids enjoyed the pool.

Friends_and_family Family

8/10

Excellent

14 May 2026

Bruce

Not a bad place

Self

10/10

Exceptional

11 May 2026

Kiah

Great stay, friendly stagf

Partner

10/10

Exceptional

10 May 2026

Gwen

Staff were very friendly and helpful

Self

6/10

Pleasant

10 May 2026

Kia

Bed was horrible, very hard and uncomfortable… definitely wasn’t expecting that for a weekend getaway, hallways were very humid/muggy… air condition in room did not function properly, by the 3rd night the air smelled of mildew!!! The day of check out the hotel smelled of feces, especially on the 2nd floor.

Self

10/10

Exceptional

10 May 2026

Ron

Very clean. Staff very helpful

10/10

Exceptional

09 May 2026

David

It was awesome

Partner

8/10

Excellent

08 May 2026

Job

The hotel is in a great location with quick access to the highway and nearby businesses. Overall, I would rate the stay as average. Room service wasn’t very helpful when I needed assistance, and one front desk staff member had a noticeably poor attitude.

I wasn’t impressed with the in‑room coffee maker, and the coffee served at breakfast wasn’t much better. For the rate I paid, I expected a bit more, though the stay wasn’t terrible.

On a positive note, shout‑out to the gentleman who checked me in—he was excellent and set a great first impression.

Self

4/10

Poor

08 May 2026

Terry

No coffee this AM, poor shower, toilet kept running I had to stop it. Warning: popular tour bus crowds, too busy at breakfast, not a great value.

10/10

Exceptional

07 May 2026

jorge

Delicious breakfast, clean facilities, amazing location, great experience over all

Partner

10/10

Exceptional

07 May 2026

Chelsi

Clean room good stay
Nothing too bad

Partner

10/10

Exceptional

05 May 2026

Anna

Breakfast ok. Room ok.

Self

10/10

Exceptional

02 May 2026

Debra

we reserved a suite at the comfort suites and when we arrived and checked in Chloe was the best. She asked if we wanted to be on the second floor or first floor. We chose the first floor and so glad we did. The room was right behind the front desk, and it was very quiet, comfortable and very clean. The breakfast was typical, eggs, sausage, toast, blueberry muffins, yogurt, cereal and juice apple and orange. The staff was very helpful and very pleasant to talk to. The air conditioning in the rooms worked very well. The room has a large flat screen tv., a little fridge and microwave. There was plenty of parking and many restaurants close to the hotel. We stayed in Jacksonville, Florida. When we go back to visit, we plan on staying at the same hotel and hopefully be able to reserve the same room. Chloe gave us a card and said just call and request that room and they will reserve it for us. They pride themselves on keeping the hotel and rooms very clean. All rooms are nonsmoking which made it nice.

Family

10/10

Exceptional

30 Apr 2026

Lyllian

The breakfast was good and catered to many different tastes, the staff was professional and the room was clean.

Family

10/10

Exceptional

30 Apr 2026

Eddy

Room was clean safe area spacious they serve breakfast but I didn’t have a chance to use it restaurants near by staff very friendly and helpful

Self

10/10

Exceptional

27 Apr 2026

Deborah Ann

Room was clean. AV was a little loud but livable. Staff was very nice & helpful. Breakfast was mediocre.

Partner

8/10

Excellent

27 Apr 2026

Vanessa

Staff- wonderful
Breakfast- crowed, couldn’t really get to any of the food.
Room- clean and comfy
Elevators- had to wait in line to get on every time due to how busy the hotel was.
Halls- trip hazards due to wrinkled carpet (construction warning signs in lobby)
Would return for a night.

Family_with_children

10/10

Exceptional

25 Apr 2026

Tena

Breakfast was great! Safe quiet place clean. Rena makes our stay wonderful.

Partner

10/10

Exceptional

25 Apr 2026

tena

Breakfast was great . Rena is wonderful she makes are stay great,very pleasant and nice.

Partner

6/10

Pleasant

21 Apr 2026

Robert

The rooms were very clean

8/10

Excellent

19 Apr 2026

Gabriela

Nice property, large room, i don't eat breakfast but it looked very nice clean and fresh . Including waffle, eggs, sausage , fruit and more. Breakfast lady was super pleasant. Room was nice a clean had a fridge and little kitchen bar with sink. Only complaint was the smell off the air conditioner in my room. It could have been just my room. All the other facilities smelled nice and fresh.

Self

10/10

Exceptional

17 Apr 2026

Theresa

The breakfast menu was fresh every morning the room was extra clean really enjoyed our stay we will return again the staff is wonderful.

10/10

Exceptional

17 Apr 2026

Victor Jose

Nothing to complain about, pretty good hotel.

Self

10/10

Exceptional

14 Apr 2026

Maurice

Room was clean, hotel was quiet

10/10

Exceptional

14 Apr 2026

Joseph

Served purpose lol

4/10

Poor

13 Apr 2026

Rhonda

Whoever idea it was to put a room pretty much in the lobby is stupid. 1st floor ok but right across from the check-in desk to

10/10

Exceptional

12 Apr 2026

Jose

Clean room, friendly staff keep the great work

Family

10/10

Exceptional

12 Apr 2026

Margarita

Nice suite, clean. Comfortable bed.

Family_with_children

6/10

Pleasant

09 Apr 2026

bradley

Good

2/10

Poor

07 Apr 2026

Braann

Staff were rude and not very helpful at all. Rooms were ran down and not in the best shape.

10/10

Exceptional

06 Apr 2026

Devin

Comfortable beds, good internet, near good local attractions and restaurants. Great customer service. Front desk is top rate.

Family_with_children

10/10

Exceptional

04 Apr 2026

Gail

Everyone was so kind. Lovely hotel

10/10

Exceptional

04 Apr 2026

Elvin

yes

Partner

10/10

Exceptional

31 Mar 2026

Deborah

Best kept breakfast bar I’ve seen in a long time. Attendant was always making sure food fresh and everything clean. From was lively, clean and well appointed. Front staff was terrific to work with.

Self

10/10

Exceptional

31 Mar 2026

Tammy

The air was very cold the room smelled good and so did the whole place.
Would stay again.

Partner

2/10

Poor

27 Mar 2026

Sandra

Staff was not welcoming at all and hotel had a bad smell in the hallways. Room was clean but very updated and not just the room the hotel needs a makeover

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

Jessica

My family and I were happy with our stay. Even though the power was out due to an unforseen event. The staff was great and we enjoyed our stay.

10/10

Exceptional

24 Mar 2026

Kandy

Better than expected! Would stay again

Self

8/10

Excellent

24 Mar 2026

Grace

We stayed here for a volleyball tournament. Silas at the front desk was absolutely the best. He was very helpful and friendly. Our corner King room was spacious and clean. The bed had small pillows so next time I would bring my own. Other than that, the room was great. The breakfast had a couple hot choices (eggs, sausage patties, and make your own waffles) as well as muffins, fruit, cereals, yogurt, and toast. It was simple but good for a morning before a volleyball tournament. The pool looked clean and inviting but we did not have time to use this amenity. There were several restaurants and coffee places nearby as well. Overall great stay and will stay again in the future.

6/10

Pleasant

23 Mar 2026

Jessica

Older hotel, extremely small bathroom, terrible lighting and the beds are full size, not queens.

6/10

Pleasant

23 Mar 2026

Alicia

Not applicable

Self

10/10

Exceptional

21 Mar 2026

Erika

Room was clean, the hotel atmosphere was calm and quiet. Would stay again.

6/10

Pleasant

20 Mar 2026

Soo

Good price

10/10

Exceptional

20 Mar 2026

David

Phenomenal. 5 stars. No notes. Only regret is not staying longer.

Partner

10/10

Exceptional

15 Mar 2026

Chasity

The property was clean.

Family_with_children

10/10

Exceptional

10 Mar 2026

Christie

Was clean and staff was nice. Breakfast could use a little help but overall was ok

Partner

8/10

Excellent

09 Mar 2026

Amy

The hotel nether Wowed or disappointed. All in all, it was a fine hotel. If this hotel was a co-worker, you would describe them as quiet, dose their work, and goes home on time. They would not be the ambitious go-getter or the office slacker.

Self

2/10

Poor

08 Mar 2026

Genee

When we got to get to our room, as soon as we opened the door, it smelled like someone had used the restroom and didn't flush. We ignored the smell and started bringing our things in. I noticed there was a receipt on the floor partially under the bed and a cough drop and it looked like someone just pushed them both under the bed rather than picking them up. Those were frustrating things to see because that showed that the floor probably wasn't vacuumed. Then we looked up and saw a live roach on the ceiling and of course my kids weren't very excited about that, and neither was I. I told the front desk about everything and they apologized and said, oh, well I guess housekeeping needs to clean better and left it at that. We definitely won't be staying there again...

Friends_and_family Family

6/10

Pleasant

08 Mar 2026

Shakeba

I didnt get n the pool. The internet was fine

Self

8/10

Excellent

06 Mar 2026

John

Older hotel that offered the basic comforts along with a light fare breakfast in the lobby and amazing front desk staff. Rooms are not cleaned daily but supplies can be requested.

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

antawin

Great stay 👍