Name: Candlewood Suites Jacksonville Southpoint
Address: 4699 Lenoir Avenue South, Jacksonville, 32216, US

10/10

Exceptional

14 Jul 2026

Ralph

Nice, modern clean facility with friendly and helpful staff.

Self

8/10

Excellent

11 Jul 2026

Melanie

There was a mixup with my room at checkin and the front desk staff was very helpful in trying to find a solution with a completely booked up hotel. The only negative was that we were on the 2nd floor and there was a family with toddlers on the 3rd above us. The toddlers were running and jumping all the way through Midnight and then started in at 6 am. We asked them ourselves to help keep it down and called front desk to address and unfortunately it was a night with very little sleep not due to the hotel as much as the other guests.

10/10

Exceptional

11 Jul 2026

Antoinette

Every aspect of my stay was wonderful. Plenty of space in my room and loved free washing and drying capabilities.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Nerissa

We traveled for my son’s track meet. We appreciated the well stocked kitchen to prep race day meals and the complementary laundry facilities to clean his uniform in between races.

Family_with_children

10/10

Exceptional

08 Jul 2026

Matthew

Everyone and Everything in my one day stay was great. I would definitely stay here again!

Partner

10/10

Exceptional

07 Jul 2026

Tony

really clean room up to date accommodations and quiet...for a decent price.

Self

8/10

Excellent

30 Jun 2026

Christopher

The staff was great. The facility was clean and quiet..

Self

10/10

Exceptional

22 Jun 2026

Laura Cristina

Me encantó la limpieza. Me sorprendió que tenía una pequeña cocina bien equipada .

Partner

10/10

Exceptional

21 Jun 2026

Brenda

The room were very clean and the staff was very friendly

Partner

10/10

Exceptional

21 Jun 2026

Terry

Great place to stay overnight or long term.

Partner

10/10

Exceptional

21 Jun 2026

Karen

The room was amazing. A continental breakfast would have made it 10/10 for as an adult traveler.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Kyleigh

The room was absolutely the most beautiful and spacious place I’ve stayed in. It felt like I was right at home! Perfect for a weekend getaway!

Family

10/10

Exceptional

15 Jun 2026

Timothy

Excellent service

10/10

Exceptional

13 Jun 2026

Yatian

Studio suite was very spacious.

Friends_and_family Family

8/10

Excellent

12 Jun 2026

michael

Decent value
Convenient to I 95

Self

8/10

Excellent

10 Jun 2026

Cathy

Overall experience was great. Hotel was clean with some grades. Staff was friendly.

Self

8/10

Excellent

08 Jun 2026

Terrence

the stay was awesom the room was nice and the staff was friendly and helpful te onl thing i would suggest to make this hotel more enjoyable is offering a hot breakfast in the morning

Partner

4/10

Poor

07 Jun 2026

Robert

I was traveling through Jax and made reservations on the way out and also while coming back.
I had my elderly mom with me and she had back pain issues the next day from the bed. On my end I found hair on the towels that were folded in my bathroom.
On the second trip back through Jacksonville I had already made reservations to the same hotel and found quite a bit of hair (no mine) in the shower tub.
I have stayed many times at a different Candlewood locations and never had any similar issues although I normally book that hotel when trip costs are a factor. The location in Jax is definitely a step down in presentation and overall accommodation than the ones I have visited. I would not generalize this to all other locations but will select other places to stay when passing through Jacksonville.

Family

10/10

Exceptional

03 Jun 2026

Tonja

It was a good price Nice condition good and clean staff was amazing. Could you some work in the laundry room

Self

10/10

Exceptional

31 May 2026

Amanda

Wonderful place, clean and well maintained

Family

8/10

Excellent

30 May 2026

Joyce

Room was very clean and spacious. Comfortable. Night clerk was very helpful and professional

Self

10/10

Exceptional

26 May 2026

Anita

Awesome location. Staff was extremely nice. Convenient location

Friends_and_family Family

4/10

Poor

20 May 2026

Julia

Yes, but staff didn't even go in to tidy up the room

Friends_and_family Family

2/10

Poor

18 May 2026

jenn

The hotel is old and needs updating. The handicap bathroom floor was always a flood of water since the drain is in the middle of the bathroom. we had to put down towels everywhere for it to be safe. Poor design. Fall and slip hazard for sure. Room smelled musty and unclean. No cleaning sprays were used for sure. Bare minimum cleaning. Pool is tiny barely a pool. No hot tub. No breakfast. Staff was nice.

Family_with_children

8/10

Excellent

17 May 2026

Megan

when

10/10

Exceptional

17 May 2026

Daniel

We enjoyed our stay very much!!!! The hotel was clean, well appointed, and safe. Our room had a spacious kitchen area and bathroom.

The employees were very professional, courteous, and friendly

There is fresh coffee at no charge, access to laundry and ice. As well as snacks available for purchasing.

Family

10/10

Exceptional

17 May 2026

Alberto

Yes

Family_with_children

10/10

Exceptional

17 May 2026

Clarissa

Well the first room ahead smelled like smoke so they moved me down to the first floor and the second room that they moved me to wasn’t bad, but it had like a cooking, lingering smell, but the housekeeper came in and sprayed it even though it mild, the smell it never fully went away, but other than that, this day is always great

Partner

10/10

Exceptional

16 May 2026

Akeem

Very well kept property…. Service oriented staff

Pet

10/10

Exceptional

16 May 2026

Hope

Clean room, friendly staff, nice location. Only downside was there was no breakfast. Otherwise nice and safe place to stay.

Family_with_children

10/10

Exceptional

10 May 2026

Francisco

My family and I were leaning towards an Airbnb, but at the last minute we decided to go with the hotel setting, and it was the best thing we could have done. The hotel room was spacious, the beds and the pillows were soft, the staff was friendly, and there were many places within walking distance to grab something to eat. We all came out very happy with Candlewood Suites. I 100% recommend this place.

Family_with_children

10/10

Exceptional

09 May 2026

James

Very nice. Looked recently remodeled. Very clean. The only thing was a bag of trash in the hallway the first afternoon we got there, and was still there later that evening when we came back to settle in for the night. It could have been done by a guest, but overall no complaints. Very simple, nice small hotel.

Family

10/10

Exceptional

01 May 2026

Linda

This hotel is an extended-stay that is set up and feels like a true extended-stay place. The room was veey spacious to allow space for all your things. The kitchen was full stocked with all of the essentials needed if you had any plans to do any light cooking. Very well planned. Modern and fresh decor. Bathroom had all Dove products (shampoo, conditioner, wash, lotion). Absolutely a lovely place stay in.

Friends_and_family Family

4/10

Poor

30 Apr 2026

DIEGO

Rude staff rooms are terrible

Friends

10/10

Exceptional

27 Apr 2026

Elmira

The bed was comfortable and clean, I enjoyed my stay and will definitely stay again

Self

8/10

Excellent

27 Apr 2026

Linda

The front desk people were helpful.

Partner

8/10

Excellent

26 Apr 2026

Hubert

Love the space and cleanliness of the room and hotel grounds overall. Slight musky smell in the hallways, and terrible water pressure in the shower, but probably because it's an older hotel. Despite that, I would definitely be willing to stay there again just for the room and value itself. Very well located, quiet, safe, and all around good hotel.

Partner

8/10

Excellent

25 Apr 2026

Ralph

Area was very safe and property was nice. The room was clean, but had a slight odor as if an animal had been in it previously… But they do accept pets there. Otherwise great!

Partner

10/10

Exceptional

22 Apr 2026

Aurelia

The room was very clean - the A/C worked amazingly and the bathroom was spotless. I stayed for a week - I will stay again 👍

Self

10/10

Exceptional

21 Apr 2026

Luis Reinaldo

Very good experience from the moment of check-in, the receptionist was very friendly and quick in her service and the hotel was good

Self

10/10

Exceptional

20 Apr 2026

Felisha

Great experience overall

Partner

10/10

Exceptional

19 Apr 2026

Michelle

Hotel room was very spacious and clean. Would definitely stay again!

Family_with_children

10/10

Exceptional

19 Apr 2026

Michael

I just finished a 5 day stay at the candlewood suites Jacksonville. Great stay, new hotel, all pics are accurate, everything was new and worked correctly. Fyi, since all the rooms have kitchens, they don't serve a breakfast, which was fine by me since I wanted to cook my own food. Will definitely stay there again.

Self

8/10

Excellent

18 Apr 2026

Rodney R.

Kitchen had what was needed. Had reservations for 2 beds only had 1 bed and sleeper sofa. Other than that everything was good 👍

10/10

Exceptional

17 Apr 2026

Cathleen

Loved the location, clean room, size of room, great staff.

Friends_and_family Friends

8/10

Excellent

17 Apr 2026

Tyriek

Everything was great. Not sure if the TV had different channels like the other hotels do but it was a hassle having to login in with a Google account.

Family

10/10

Exceptional

17 Apr 2026

Grace

Candlewood Suites is a lovely hotel! The suites are quite spacious with abundant leg room. In the lobby, the pantry is well stocked with a good variety of snacks. Behind the front desk, the hotel attendant was friendly and courteous. For these reasons, I highly recommend this hotel.

Family_with_children

10/10

Exceptional

17 Apr 2026

Melena

The stay was great. The kitchen was stocked with all of the latest appliances and dishes. It was a very enjoyable experience.

Partner

10/10

Exceptional

16 Apr 2026

Melvin

This place was nice

10/10

Exceptional

15 Apr 2026

Noemi

Nice remodel. Very clean. Comfortable beds

Self

8/10

Excellent

13 Apr 2026

Joucelyn

Nice hotel and was a good location for us. I thought the queen suite had a couch but it didn’t. It did have a table with two chairs and a nice kitchen. The room was nice but didn’t smell fresh but we opened the window and did our Lysol spray and it was fine. Our bathroom needed cleaning and we told the staff and they were there fast and handled it. The bed was fine not too soft or hard. The coffee was fresh in the morning and staff was nice especially the young lady who checked us in. It’s no sidewalks outside of the hotel so you have to walk on the curb/gutter which wasn’t bad because the roads are wide.

Partner

10/10

Exceptional

12 Apr 2026

johnny

Great place for cruises

10/10

Exceptional

09 Apr 2026

David

Did not use any of theamenities but appreciated the space and cleanliness.

Friends_and_family Family

8/10

Excellent

09 Apr 2026

Tori

Room was nice and spacious

8/10

Excellent

05 Apr 2026

Danielle

Pool was small and closed at 5pm but it was good enough for the kids to swim around for a couple of hours. Room was spacious and clean. Staff was nice. Had a little hiccup at check in where one of my rooms were given to someone else which cause about a 30 minute delay in getting checked in but other than that, enjoyable stay, will return

Family_with_children

6/10

Pleasant

03 Apr 2026

Kiki

No kitchen … other guest upstairs were loud … like they were playing wwe …

Partner

10/10

Exceptional

02 Apr 2026

Arelly

Everything great honestly.
Clean, new.

Self

10/10

Exceptional

02 Apr 2026

Dylan

It was very nice and very reasonably affordable for a queen bed suite for our last-minute accommodation needs! We will definitely plan to stay here in the future if possible!

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

SALVATORE

Didn’t use laundry, but staff is excellent, room & property all clean, kitchen got everything we need for 3 night stay.

Partner

10/10

Exceptional

30 Mar 2026

Simone

This hotel was clean and the staff are professional and friendly. Accommodations were made due to lack of availability for the room with double bed.

10/10

Exceptional

28 Mar 2026

OLita

So clean and wonderful especially the price we paid!

Partner

10/10

Exceptional

26 Mar 2026

Amelia

No breakfast

Self

10/10

Exceptional

24 Mar 2026

Sandra

Very clean and comfortable. Staff was friendly and helpful.

Partner

8/10

Excellent

23 Mar 2026

Charles

Issues with elevator but other than that it was nice

10/10

Exceptional

22 Mar 2026

Alan

Friendly Staff, comfortable rooms

Partner

10/10

Exceptional

22 Mar 2026

Kimberly Kim

This hotel is in a great area for food places to shop and events happening i loved the spacious rooms and the kitchenette i will come again

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Ashley

Nice, clean, up to date, spacious rooms & property! Would stay there again!

10/10

Exceptional

22 Mar 2026

Heidi

Beautiful kitchenette and remodeled rooms. Nice location close to many food options. Right off i95. Definitely would stay here again when back in Jacksonville

Family

10/10

Exceptional

22 Mar 2026

Sharon

Nice large clean rooms. Staff was very friendly and it was a great location. Nearby shops and eating was very convenient.

Partner

10/10

Exceptional

20 Mar 2026

Heidi

New ownership took ocer and the remodeled rooms and hotel are beautifully done. Excellent service from beginning to end. The staff was also very friendly and helpfull. Porsha was amazong! Free laundry and coffee are amazing! The location for me was very convenient. There are also alpt.of food optioms near by if yoi choose not to cook beautiful effecint kitchen within your rooms. I loved it so much i made another reservation to extend my stay while I'm staying in Jacksonville.

Family

6/10

Pleasant

20 Mar 2026

Chuck

First night was loud outside in parking lot and loud in hallway. Staff had loud music coming from room that was maybe being cleaned. They didn't seem bothered by how loud it was outside either. Second night was better. Room was clean and beds were comfortable.

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Clarissa

I’m always pleased to stay here for the price it’s typically always clean although this time there was a dirt spots on the shower wall but nothing major. The front desk is always great

Partner

10/10

Exceptional

18 Mar 2026

marcia

Porsha is definitely an asset to your establishment

Self

10/10

Exceptional

17 Mar 2026

Brian

Clean comfortable and great location.

Family

10/10

Exceptional

17 Mar 2026

Laura

Room was clean and huge and very well equipped

Friends

8/10

Excellent

17 Mar 2026

Teresa

.

10/10

Exceptional

16 Mar 2026

Stephanie

Room was modern, clean, and quiet. I have a bad back so I always worry about beds. The bed was very comfortable which made it easy to sleep in. I will definetly stay here again!!

Friends

10/10

Exceptional

16 Mar 2026

Heidi

.

4/10

Poor

16 Mar 2026

Juan Manuel

Well located night staff very unfriendly

Partner

10/10

Exceptional

13 Mar 2026

robin

Clean

Self

10/10

Exceptional

12 Mar 2026

Brian

Top notch

10/10

Exceptional

09 Mar 2026

robin

Free laundry was a big plus.

Self

8/10

Excellent

09 Mar 2026

Verified traveler

Na

6/10

Pleasant

09 Mar 2026

LouAnn

Okay hotel in a pinch. I booked this because of all the comments, and I needed a room with 2 queen beds. Almost every other hotel only had king beds available or were higher in price. The hotel overall was average. I was given a handicap room on the first floor. I asked to have a room on another floor but was told that that was the room I was assigned and they were booked so that's all they could do. While the room was spacious, I had a toddler with me and the shower actually was our biggest problem. Since it was a roll in shower the water came out into the middle of the bathroom and the drain didn't work very well. It was dangerous with our little one because of the standing water in the room. Also, the floors weren't as very clean. The beds were okay not really any complaints about that. My other issue was that we entered one evening through the side door and there was trash piled in the entrance which smelled awful and it was still there the next day. We had a lot of bikers staying there and there was a heavy smell of weed. So while it did for a pinch probably wouldn't stay again.

Family_with_children

8/10

Excellent

08 Mar 2026

Teprina

Clean and quiet

Self

10/10

Exceptional

07 Mar 2026

Todd

Staff great

Partner

8/10

Excellent

06 Mar 2026

Robert

Room was clean and very large. We arrived late and staff was very welcoming and helpful.

Partner

10/10

Exceptional

05 Mar 2026

Ron

Didn’t use

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Valerie

Clean and comfortable rooms. The kitchen/bedroom layout was perfect. Well set up. There was a little street noise but I wear ear plugs, so not a problem for me. 2 choices of pillow types which was helpful. I streamed Netflix and relaxed. Perfect downtown location.

Self

6/10

Pleasant

01 Mar 2026

Anil

Room and property in good condition. However, wifi in my room dropped constantly, and it was not fixed even after bringing this to attention of the staff.

Partner

10/10

Exceptional

01 Mar 2026

Luis Reinaldo

Excellent service, clean room, check-in and check-out were on time and very fast

10/10

Exceptional

01 Mar 2026

George

Yes and yes

Self