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Ibis Marrakech Centre Gare

Marrakech · Morocco

Avenue Hassan Ii Place De La GareView location

6.8/10Good795 Reviews
Cleanliness6.8/106.8
Service7.4/107.4
Comfort6.8/106.8
Condition6.4/106.4
Location8.4/108.4
Neighborhood7.8/107.8
Amenities6.4/106.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ibis Marrakech Centre Gare

In its red ochre colored building with touches of blue, ibis Marrakech Centre Gare offers 109 air-conditioned and comfortable rooms with private bathroom, desk area, flat-screen TV and unlimited free WiFi.

Its international restaurant serves an all-you-can-eat breakfast buffet, and its 24-hour bar and sunny garden with terrace and swimming pool promise savory moments of relaxation close to the tourist sites of the Red City.

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With a stay at Hotel ibis Marrakech Centre Gare in Marrakech (Gueliz), you'll be within a 5-minute drive of Majorelle Garden and Koutoubia Mosque. This hotel is 2.9 mi (4.7 km) from Jemaa el-Fnaa and 1.1 mi (1.7 km) from Avenue Mohamed VI.

Make yourself at home in one of the 109 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: MAD 11.00 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MAD 72 for adults and MAD 37 for children
    • Self parking fee: MAD 10 per day
    • Pet fee: MAD 350 per pet, per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

    French

Nearby attractions

Avenue Mohamed VI 0.2 km / 0.1 mi
Theatre Royal 0.3 km / 0.2 mi
Harti Garden 0.7 km / 0.4 mi
Royal Tennis Harti 0.9 km / 0.6 mi
Palais des Congrès 0.9 km / 0.6 mi
Carré Eden Shopping Center 1.1 km / 0.7 mi
Grand Poste Gueliz 1.2 km / 0.7 mi
Place du 16 November 1.2 km / 0.7 mi
Marrakech Plaza 1.3 km / 0.8 mi
Menara Mall 1.7 km / 1.1 mi
Menara Gardens 1.8 km / 1.1 mi
Ecomusee Berbere 1.8 km / 1.1 mi
Centre Culturel Français 2 km / 1.2 mi
Business Services Center 2 km / 1.3 mi
Place Bab Doukkala 2 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 109
  • Number of floors (main building): 3
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Visa Electrón
  • City centre
  • Nearest Bus / Metro Stop
  • Car parkExtra charge
Show 39 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hire
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Air conditioning in Restaurant
  • Breakfast room
  • Printer
  • PhotocopierExtra charge
  • Business centre
  • Fax
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • À la carte lunch
  • À la carte dinner
  • Vegetarian meal
  • Non-smoking establishment
  • Single-Use Plastic Free
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 12 m²TWN.ST-1
    TWIN STANDARDPhoto unavailable5 photos

    Ibis Marrakech Centre Gare

    TWIN STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Room amenities

    • Central heating
    • Centrally regulated air conditioning
    • TV
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 12 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable5 photos

    Ibis Marrakech Centre Gare

    DOUBLE WITH DOUBLE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Central heating
    • Centrally regulated air conditioning
    • TV
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 12 m²DBL.DB-1
    DOUBLE WITH DOUBLE BEDPhoto unavailable5 photos

    Ibis Marrakech Centre Gare

    DOUBLE WITH DOUBLE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-1

    Room amenities

    • Shower
    • Centrally regulated air conditioning
    • TV
    • Central heating

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 12 m²TWN.ST-2
    TWIN STANDARDPhoto unavailable4 photos

    Ibis Marrakech Centre Gare

    TWIN STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-2

    Room amenities

    • Central heating
    • Centrally regulated air conditioning
    • TV
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ibis Marrakech Centre Gare

6.8
Good
795 Reviews
Cleanliness
6.8 /10
Service
7.4 /10
Comfort
6.8 /10
Condition
6.4 /10
Location
8.4 /10
Neighborhood
7.8 /10
Amenities
6.4 /10
100 reviews shown
6/10
Pleasant
13 Jul 2026
Andrea
The room was clean and right next to the train station. The air conditioning was not working well so we had a hot night. The room was tiny and I had to turn to my side to walk around the bed. the pool was nice; however, I did have to ask for towels for the pool because none were nearby. The breakfast is not included.
Family
10/10
Exceptional
09 Jul 2026
Nizar
Great location next to train station with a really fun and amazing swimming pool friendly staff great decor and everything needed was available
Self
8/10
Excellent
23 Jun 2026
Jayantha
Close to bus/train station. Nice swimming pool with the garden. Breakfast is not too much, very simple to start your day.
Friends
6/10
Pleasant
02 Jun 2026
Mustapha
Location. Swiming poole, bar, food is ok. It is not bad as a place.i was there for one nigh and endup spending 3 nights more.
Self
8/10
Excellent
30 May 2026
Mustapha
Nice location
Rooms are old
Stuff are very helpful

Bugs need treatment
10/10
Exceptional
13 May 2026
Stephen Ian
Everything perfect.
Great check in from Hamza.
Self
10/10
Exceptional
10 May 2026
Stephen Ian
A rapid, friendly, professional check in from Hamza
Self
6/10
Pleasant
16 Apr 2026
Shreya Das
Expected better
10/10
Exceptional
11 Apr 2026
dana
Great staff and wonderful location close to the train station.
Partner
4/10
Poor
02 Apr 2026
Lynn
Don’t expect too much from this hotel if you are used to staying in Ibis hotels. This is no where near the standard you would expect from the Ibis brand.

The general condition of the corridors was poor with dirty carpets.

Our room was not good with a low standard of decoration, only one bedside table, one chair and very basic storage. There was no safe in the room although I was fairly sure the room description on Expedia suggested there was a laptop safe. When we asked the reception staff about the location of the safe we just got a shrug.
Power points were located away from useable surfaces.

The towels were thin and usually decidedly grey!
On checking into our room on the first night we found the towels neatly folded but already wet and obviously not fresh. They were changed quickly when we asked at Reception.

The only saving grace was the excellent cleaning staff who changed our towels and made up the bed everyday.

The bar and breakfast area was better than the rest of the hotel and although we didn’t take breakfast it looked like there was a good choice and it was well presented.

There is a pool but we never saw anyone swimming in it.

The hotel has a sign outside suggesting there is a restaurant but other than breakfast we were unable to purchase a meal.

The best thing about the hotel is its location, which is close to the railway station and within walking distance of the city highlights, restaurants and shops.
Partner
4/10
Poor
01 Apr 2026
Moira
Despite being booked in. It took them almost 30 mins before we got the room key. Room, hallway all grubby.bed comfortable.
Partner
8/10
Excellent
22 Mar 2026
elizabeth
Room was okay for a one night stay. The staff were great. Breakfast was okay. The ac in the room didn't work and the road was too noisy to have the window open. If I was to stay again I'd request a room with a view of the pool so it was on the opposite side of the building to the road.
Self
10/10
Exceptional
12 Mar 2026
Holly
I chose this hotel because it is right beside the train station as I was leaving the next day on the train for Casablanca. The room was basic and clean, the AC didn't work.
Self
6/10
Pleasant
04 Feb 2026
Gary J
staff helpful
Partner
4/10
Poor
05 Jan 2026
Matthew
Room definitely felt neglected. Some broken and heavily worn surfaces. Some cracked and broken tiles in the bathroom. Bathroom felt dirty
Business_and_leisure Self
10/10
Exceptional
05 Dec 2025
Zamire
Clean, in an ideal location. Can't fault it. Friendly staff.
Leisure Partner
2/10
Poor
30 Nov 2025
mohammed
Great very good location near train station
Business Family
6/10
Pleasant
18 Nov 2025
Erhan
Staff good
Breakfast good.
Condition of the hotel poor, messy and dirty in common areas. The hotel needs a deep clean
Business_and_leisure Self
4/10
Poor
18 Nov 2025
Janathan
Bathroom sink and shower clogged.
Towels are dirty.
2/10
Poor
24 Oct 2025
Memuna
Ok
10/10
Exceptional
02 Oct 2025
Roxanne
Being less than a block from the train station was beneficial. At the Gare I was able to exchange money, buy food and drinks, purchase phone services and obtain a taxi without difficulty.
Leisure Friends
8/10
Excellent
29 Sep 2025
Roxanne
Very friendly and helpful staff. Rooms are tiny but clean. Suggest you bring extra hangers. Would have appreciated more space to store clothing. A party of two adults, we stayed two weeks. The area has ample transportation options as well as places to dine within walking distance. Only about 15 minutes by cab to the Medina with an average fare of 80--100 MAD ($10). Would stay here again.
Leisure Friends
2/10
Poor
23 Sep 2025
Christine
Extremely disappointed with Ibis. I was quite shocked to see how worn down the hotel was, which should be maintained and refreshed regularly.

Cons:
-Black Mold in bathroom floor crevices, in the shower, on the ceiling
-The water in the shower didn’t drain so you were standing in 3 inches of dirty water
-There was hair on the pillow which made me wonder if the sheets were properly changed or just remade once the last guest left
-There were holes in the duvet
-Stains on the window curtain
-Worn/dirty/damaged furniture
-The hotel lobby smells like cigarettes

All this made it quite uncomfortable to stay when it just felt unkept and unclean.

Pros:
-The front reception staff are friendly and welcoming
-The location is perfect, next to the train and CTM/Supratour bus
-2 min walk to Starbucks and Caribou Coffee, as well as many restaurants
Leisure Self
8/10
Excellent
19 Sep 2025
Alexia
Pros: You get what you pay for. Rooms and service are decent. Breakfast is okay as well. Get the double room not the standard one. It’s decent.

Cons: There’s no laundry, there are cats walking around outside.
Leisure Partner
2/10
Poor
09 Jul 2025
Maria
Terrible hotel, very dirty, the floor has not vacuum in months, the bathroom with mold, the room smelling humid and the air conditioning was not working properly.
Leisure Partner
4/10
Poor
09 Jul 2025
Haroon

London

Room very small and looking tired
Ac not working good.

Bathroom smelled
Business
2/10
Poor
29 May 2025
Pierre
would not stay there again
6/10
Pleasant
05 Apr 2025
Aziz Ul
Air conditioning was not working
And bathroom exhaust wasn’t working
Did complain
2/10
Poor
05 Apr 2025
David
Check in no soap in the bathroom. Bedroom floor dirty. Bathroom shower stall very dirty.
Leisure Family
4/10
Poor
03 Apr 2025
Ziaul
House keeping & front desk is not professional
Leisure Friends
2/10
Poor
01 Apr 2025
Abraham
We had to leave 2 days into our 4 day stay as it was so unbearable. Breakfast was awful, barely any options which would have been bad enough but food had flies on it! Also there was no water in the toilet/shower area by the pool, the toilet was full of several peoples pee, showers and taps didnt work, was really quite shocking!
Walls in rooms were paper thin so could hear everyone talking and babies crying. Icing on the cake was on the 2nd night we had a man fighting with his wife and family ALL NIGHT, we were woke up at 3am with banging from objects being thown about, doors slamming, screaming from the man and crying from the woman and the kids. It was terrifying. I opened my door as it had gone on so long I thoght i had no option but to confront the man to get him to shut up and the security door had been left wide open and the entire hallway floor was SOAKING. We had to leave and go to another hotel for our safety and for any chance of being able to sleep. I emailed the hotel with no response about getting some sort of refund only to be ignored and when i left the key to the desk the man ignored me.

Only positive thing was that the cleaning and bar staff were actually really pleasant so it's incredibly unfortunate they have to work in such a bad place. AVOID
8/10
Excellent
13 Mar 2025
Fatima May
Poor wifi.
Leisure Partner
2/10
Poor
10 Mar 2025
Beverly
My room had no towels, soap, toilet paper and the entry door lock didn’t work properly. The tv took forever to get working. Staff brought me a bath mat to use in place of a towel. The carpets in the hallway was filthy and I didn’t want to even walk on them. I am allergic to dust mites so I always travel with my own sheets and pillow case, however I couldn’t sleep because I was afraid the covers would accidentally get on me. This property should not be rented out and stricken from the offering on Expedia.
Leisure Self
10/10
Exceptional
10 Mar 2025
Martin

Nice hotel, great staff, amazingly good location.

Nice clean and comfy fotel, just at railway station. It is really convinient location!
Partner
4/10
Poor
27 Jan 2025
kinnari
The hotel was near train station but no dining option insjde hotel, limited restaurant menu, no ac in the room, no lock on door, housekeeping came into room so early, noisy and very unkept. Very unclean and old.
2/10
Poor
23 Dec 2024
parya
we did not have high expectations for a one-night stay, we did expect basic cleanliness and hygiene.

Unfortunately, even that minimum standard was not met, despite paying for the night.

If you care about hygiene, we strongly recommend avoiding this hotel.
Leisure Partner
8/10
Excellent
16 Dec 2024
yochanan
Worth the money.
Leisure Self
4/10
Poor
15 Dec 2024
Verified traveler

Terrible stay

Far below Ibis standard, reception staff is not helpful. Can’t imagine there don’t even have a shared hair dryer can be found. Bathroom wall and ceiling are full of mould.
Friends_and_family Family
4/10
Poor
07 Dec 2024
Khadija
The check-in process takes too much time and is too bureaucratic. It needs to be simplified
2/10
Poor
30 Nov 2024
Craig

Dirty dirty dirty

Don't know how Accor can let some dodgy mob impersonate their brand. Because this place is shocking. Room was dirty and in a very poor state with sink clogged, tv and AC not working (turned off for winter apparently) and a shared hairdryer 😂. Without the window open (to road noise), inside was unbearable.
Sure, breakfast good and location convenient for train, but this place is more zero star than three star. Avoid. Accor / Ibis are trashing their brand. Never again.
Partner
8/10
Excellent
12 Nov 2024
Fahad Al Rabbani
A very convenient place as it is near the central train station. It has many amenities around that are walkable. The staff at the hotel are very caring and take care of you well.
Leisure Self
6/10
Pleasant
08 Nov 2024
Janel
The hotel is very convenient to the main train station which is why I chose it. I was disappointed that the air conditioning in the room was ineffective and a bit nervous that the room door did not have a privacy lock.

The outdoor area with swimming pool is lovely and quiet.
Leisure Self
6/10
Pleasant
04 Oct 2024
Nwoyi
Polite staff and quiet
Leisure Self
6/10
Pleasant
03 Oct 2024
Sharon
No
4/10
Poor
28 Aug 2024
Faran
Car park is a mess, they don’t have a fridge in their rooms.
10/10
Exceptional
27 Aug 2024
oktay
Clean and centrally located, nice pool 👍
2/10
Poor
11 Aug 2024
Amritpal
Horrible service
Leisure Self
6/10
Pleasant
10 Aug 2024
Hawwa
The admin staff was not efficient, too many not seeming to know system...many people crowded into reception waiting for staff to complete registration. I use Marakech hotels a lot and have stayed in Ibis in other countries...never experienced such inefficient service before
Leisure Family
4/10
Poor
14 Jul 2024
Kesete
.
Leisure Partner
6/10
Pleasant
01 Jun 2024
Verified traveler

Average Accommodation

Pros:
Close to train station and Gueliz
Cheap price
Customer service do their best

Cons:
Small room
Walls are thin and can hear neighbor
Elevator is risky
Partner
4/10
Poor
13 Apr 2024
Thomas Keith

Paid full price, no swimming pool....

I arrived at the hotel and was greeted and checked-in by Ayoub on reception.

To be honest, the best thing about the Ibis Gare Marrakech, was Ayoub! He always tried to help when he could. Hopefully he will go on and work at a classy hotel, as he is wasted working at the Ibis.

All I wanted to do was relax by the pool. However, after paying full price for the hotel, the pool was empty for renovations... False advertising!!!

Great location, but just a dull, drab, needs a lick of paint, dated hotel....

Self
8/10
Excellent
13 Mar 2024
Susan

Good for one night

The reception was friendly, the lift and the room was in need of a lot of maintenance, The bed was comfortable and the water was hot. Good for one night as handy for the train and Supratours bus.
Self
10/10
Exceptional
17 Jan 2024
Issam
Convenient near the train station
Friendly has a bar pool nice Garden
Partner
2/10
Poor
16 Dec 2023
Verified traveler
The dirtiest hotel I have ever been, No soap and shampoo in hotel toilet, No kettle/ coffee making in room, lift don’t work.
Self
4/10
Poor
04 Dec 2023
Tristan

Poor service

For check-in , the guy at the front desk let us wait 30 minutes for nothing. There was mold in the shower. It was not clean . You should stay at another place. Very noisy
Partner
2/10
Poor
23 Sep 2023
francine
Terrible. Elevador an antique which does mot work half the time. Rooms so old and unmaintained. Should not be for rental. Air conditioning all broken up, no way to ajust it. Breakfast is a cold buffet, with very poor hygiene practices. I could go on and on. The only good thing at the hotel is the staff, I thibk they try to do their best with this awful run down hotel. So desappointed as usually I find Ibis a good hotel chain.
2/10
Poor
19 Sep 2023
Pierre-Yves
After the earthquake. Got there late. Could not find the entrance. Front desk would not answer the phone either. Ended up taking another Riad for the night.
Self
2/10
Poor
09 Sep 2023
Houda
The worst ever. Rooms are nasty. The water in the shower is barely dripping. The pillows and sheets don’t smell fresh and clean. The TV doesn’t work.
Service is terrible at the lobby. I booked my room with breakfast included through Expedia, at check out they wanted to charge me for breakfast again saying that it’s not showing in their system, when i asked for a print out as proof so i can talk to expedia, they said they have nothing to show me. Horrible experience overall.
Leisure Family_with_children
4/10
Poor
24 Jun 2023
Wafa
The room was a bit dirty.
8/10
Excellent
21 May 2023
Olusola
I stayed in Ibis Hotel from 17-21st May 2023 and I must confess I was not disappointed. I had read numerous reviews(good and Bad) prior to visiting and was going to cancel but decided to hold on to it because of its accessibility to the Airport (you can take buses L19 - return ticket cost 30 Drh or Bus 18 cost 4Drh single). The good points were the Hotel was close to McDonals's, KFC, Starbucks, Carrefour supermarket and the Marakesh Train Station. The room was basic but very clean . The staff were very helpful and friendly. I didnt use the pool but saw there was one and not crowded while I was there. There are buses from outside the hotel to the Souk, Medina and other places of interest. My only off point to this hotel is there was no Fridge or kettle (I love my cup of tea!., I have never stayed in a budget hotel before so not sure if Fridge/kettle should be standard). I was provided Ice and hot water whenever I asked at the bar downstairs though. On the whole I was happy with my stay here and would visit again.
Business_and_leisure Self
4/10
Poor
28 Jan 2023
Mahmood
The room and the bathroom are dated and rundown for the price I could find better.
Leisure Family
4/10
Poor
14 Jan 2023
Younes
Smoke smell in the room
4/10
Poor
08 Jan 2023
Sami
It's so bad hotel but staff was very friendly.
Leisure Friends
2/10
Poor
01 Jan 2023
Shane
Filthy, broken elevator, terrible beds and pillows, disgusting…don’t stay here no matter the price
Leisure Family
2/10
Poor
29 Dec 2022
Zuhaib
The hotel itself is on its last legs. Everything is so worn out. The only part of the hotel that looks pleasant is the lobby. The lift could barely fit 2/3 people in it and seemed like it would break down any minute.

We travelled at the end of December and although it wasn’t boiling hot outside, in the rooms it felt like a sauna. The rooms were extremely hot and they do not have a fan or cold air from their air con so we had to either sleep hot or sleep with with window open and lots of noise from the road. It was not pleasant.

The rooms were also very small and underwhelming.

DO NOT PAY FOR BREAKFAST! The breakfast at the hotel is very mediocre at best and fairly pricey. The hotel is in a good location with loads of nice cafes around it. I’d recommend not paying for breakfast at the hotel and getting it at the cafes for half the price.

The staff were very friendly except one moody woman. They went above and beyond to help us, which was really nice.
Leisure Partner
4/10
Poor
18 Nov 2022
khalid
Needs an a/c system for each room, not a centralized fan that keeps on running on off and on position, and doesn’t cool the room, cos you can’t control nothing from the room.
Business_and_leisure Family
10/10
Exceptional
04 Nov 2022
Soumiya
I enjoyed my stay there and everyone was really helpful and nice
Business_and_leisure Self
10/10
Exceptional
09 Oct 2022
Hany
All things are great thanks
Family
6/10
Pleasant
18 Sep 2022
Cindy
The carpets dont look like theyve been cleaned in years, the showers recently renovated but the doors dont fit so the water leaks all over the bathroom. Great for 1 night to grab our bus early in the AM but not for a long stay
Partner
2/10
Poor
28 Jul 2022
Lhousseine
So after almost 17 hours of flight time from LAX to Marrakesh , I was so exhausted and looking forward to my hotel stay to shower and get some sleep. I was awoken-keep in mind I was exhausted, I also sleep deep-after a couple of hours to something biting my legs, turned the lights on to find out ants everywhere on my bed. Terrible hygiene, cleanliness level for Accor hotels. I stayed in sketchy hotels all over Africa and Asia but never encountered something similar in bed. This is basic cleaning 101. So disappointed. I couldn’t go to sleep after that, receptionist didn’t give a crap about my concerns, they brushed it off as something normal in Marrakesh.
Business_and_leisure Self
10/10
Exceptional
25 Aug 2021
sadik
The staff are very helpful they helped us print our documents for flying. Nothing was too much trouble. The swimming pool was very clean kids loved it
Friends_and_family Family
10/10
Exceptional
21 Jul 2021
Verified traveler
Good service
Business_and_leisure Family
10/10
Exceptional
26 Apr 2021
Verified traveler
Nice and clean. You are in the heart of Marrakech surrounded by everything you might need.
Friends_and_family Family
2/10
Poor
23 Mar 2020
Sathida
bad service and selfish during Covid 19 outbreak
Partner
8/10
Excellent
25 Nov 2019
Eugene

Lacking charm

Average, expensive for a solo traveller. Poor breakfast. Asked for inside room. Check In staff not friendly. Overall disappointed.
Self
2/10
Poor
02 Nov 2019
Emad

A terrible place to stay

Walls are pealing smoke odor very strong and no room to walk around the bed bathroom door does not close TV INOPERABLE AC INOPERABLE
Friends_and_family Family
8/10
Excellent
02 Oct 2019
Matthew

Perfect for Airport or Train station

The hotel was conveniently located for my needs and fulfilled my needs for my short stay in Marrakech but the service in the bar area was very slow and the decor was quite shabby generally.
Self
2/10
Poor
15 Sep 2019
Philip

INFESTED WITH BUGS-NOT JUST MY ROOM, EVERYWHERE!

RUN AWAY- to say this needs a deep cleaning is a joke. It is INFESTED WITH BUGS, MITES, FLEAS, and it is a systemic problem that they know of and do nothing about. It has ruined my vacation, and now in another country, I take them with me, on my body, in my hair, and all of my clothes. I couldn't even sleep the infestation was that bad. NO internet, for all of the 2nd day, and most of the 1st and third. Others in the hotel also complained of the infestation. NO one should have to tolerate this at any price. Smoking in the hotel, even at the check in desk is commonplace. Spent 3 night in Casablanca IBIS and it too has bugs, but was at least cleaner. THis is outrageous that they should be able to even list on Hotels. com. I will NEVER stay at another IBIS in my life due to this experience. They didn't even put pillow cases on the pillows and laughed when I told showed them the stains on the pillows. NO NET? NO A/C and infested. It should be condemned.
6/10
Pleasant
16 Aug 2019
Verified traveler
Very nice pool area. Great location. Rooms are ugly and service is poor
Leisure Family
2/10
Poor
09 Aug 2019
Verified traveler
I booked through you and on arrival no booking listed i came late at around 130am and they had no record ....they even refused to book anything tonight! What a nightmare!
Leisure Self
6/10
Pleasant
01 Jul 2019
Diane
Toilet not bolted to floor
So almost fell off it with the toilet tipping over.

Bad sewer smell oozing from bathroom.
Best thing is the shower with hot water and Grohe Tap.
Towels are thread bare. Practically rags.
parking is impossible and attendant keeps wanting to gratuity for nothing.
Avoid.
Friends
8/10
Excellent
23 Jun 2019
Abdlekbir

Good experience

I had good experience, very helpful and smiley staff.
Partner
10/10
Exceptional
26 May 2019
Verified traveler
too old and
desk was broken
did not work aircondioner
Leisure Friends
10/10
Exceptional
18 May 2019
Verified traveler
Friendly - clean - great pool space and garden - would defo come back
Leisure
8/10
Excellent
15 May 2019
Verified traveler
The location was ideal for traveling by train as it is literally steps from the station.
Business Self
8/10
Excellent
04 May 2019
Verified traveler
The breakfast needs more variety...the location is excellent being near the train station
Leisure Friends
6/10
Pleasant
27 Apr 2019
Verified traveler
I have been charged for tourist tax which I have already paid to Expedia.
6/10
Pleasant
25 Mar 2019
Eddy
Fair......
6/10
Pleasant
19 Mar 2019
Richard

Great convenience

Wonderful location next to train station and easy access to taxi & Gueliz shopping & cafes. Very nice terrace & pool area for kids . Regretably portions if the hotel in sad and dirty condition . The mold in bathroom ceiling, a broken door handle, and very dirty stained rugs in corridors suggest a sad lack of managerial care .
Friends
8/10
Excellent
05 Feb 2019
Ingrid

Value for money

Good value for money. Local.
2/10
Poor
03 Feb 2019
Verified traveler
Hotel require serious refurbishment and staff was not attentive to our needs . Carpet is old and worn out , bathroom look tired. Not up to the Accor standard hotel
Friends
10/10
Exceptional
02 Feb 2019
Verified traveler

Good Location

Close to train station
Partner
8/10
Excellent
05 Jan 2019
tml
Basic hotel, consistent Ibis quality. A little run-down, signs of wear and tear here and there. But nothing too bad.
10/10
Exceptional
29 Dec 2018
Verified traveler
Good efficient check in, very good location, good clean room
8/10
Excellent
21 Dec 2018
Verified traveler
An ok hotel for a few nights. Hard bed, but ok. The carpet should not have been there, as it is sticky 🙁😳
Partner
10/10
Exceptional
09 Dec 2018
Frances

Friendly and convenient place to stay

The staff were super friendly and efficient, nothing was too much trouble even though we arrived late and hungry. Left on the Supratours bus the next morning right outside the front door so could not have been more convenient.
Partner
10/10
Exceptional
07 Dec 2018
nicolas
very convenient location (i needed to stay close to the station so i could get on a 6 am train), very attentive staff, very comfortable room
8/10
Excellent
01 Dec 2018
Louise

Great location- comfortable stay.

The Ibis near Marrakesh Gare is a perfect location. Simply turn right when leaving the train station. It is not more than 10 minute on foot. No need for taxi! Wonderful that there is a pool, although it was too cold for us to try it, but just relaxing near it was great. Fruit trees surround pool area. Charming. Location so o o o good. Right across street catch the alsa bus #66 or #13 to the Jamaa El Fna medina area. Bus fare 4dirhams. Driver gives change!
Room very basic and small - hard to get english TV channels. Breakfast buffet good variety and worth 65MAD.
Friends
2/10
Poor
30 Nov 2018
Roberta
To start, the hotels.com description of the rooms is WRONG. The room doesn't have one double bed and a twin bed, which could accomodate 3 people. All rooms from the hotel are either double bed or 2 twin beds, only 2 people per room. I arrived with my brother and a friend and found out the room could fit only 2 people and there was no other room available. we had to find another hotel late at night after more than 10h trip.
Regarding the hotel itself, this is not Ibis standard. I stay in Ibis all over the world because it is a safe choice, the standard is always the same. Not here. The room is sooo tiny, dark, the twin beds are almost connected, you can't pass between the beds and there is no space for 2 suitcases (I travel with hand luggage). Its is could in Marrakech in November, but since we couldn't adjust the temperatures of the rooms, the room was like an oven, we had to open the window and deal with the noise. Another inconvenience is that there is no lock on the door, and people get in your room as they please without even knocking, the no disturb sign is ignored. When I arrive at the hotel I was given a key of a room with a person in it, so embarassing! Breakfast is not included, one day i paid for it. It is twice the price of what you get in a boulangerie with no natural juice, no eggs and few options. The location couldn't be beter, beside the train station and you can do basically all main attractions of Marrakech with 20min walk. Find another hotel nearby!
Friends
6/10
Pleasant
12 Nov 2018
SCARLETT

Location so convenient but not what I booked

Positives:amazing location for transit/next door to train and bus station. Negatives: not room I booked as in advertised photo(see actual room in my review) also...dirty...molded through bathroom and floor and old sticky candy on bed
Partner

Location & surroundings

Ibis Marrakech Centre Gare
Avenue Hassan Ii Place De La Gare, Marrakech, Morocco

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Ibis Marrakech Centre Gare

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