Name: Four Seasons Vilamoura
Address: Rua Da Holanda, S/N, Vilamoura, 8125-474, PT

10/10

Exceptional

27 Jul 2026

Andrew

Cleaned thoroughly every day
Daily housekeeping exceptional
Location very good
Pool bar snacks a little pricey but restaurant lunch very good value
Overall excellent hotel

10/10

Exceptional

16 Jul 2026

Kulvinder Singh

Staff were wonderful across the board.

Family_with_children

6/10

Pleasant

30 Jun 2026

Naomi

For a 4 star hotel it’s quite run down and old. We stayed 3 days. The amenities are nice. We had an ant problem in our room which was gross, they came and cleaned it up and sprayed a bunch of chemicals. Wouldn’t stay here again!

Family_with_children

10/10

Exceptional

04 May 2026

Rowena

Brilliant breakfast choice and all staff very friendly and helpful. Nice apartment which isn't far from the marina with good shops,bars and restaurants.

Family_with_children

10/10

Exceptional

21 Apr 2026

Amrik

The hotel and rooms were lovely. The two bed apartment we stayed in was well suited for us with a one year old and had all the amenities we needed. The staff in particular were fantastic. Always proactively trying to help and we’re very friendly.

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Ian

The staff were excellent. Very friendly and helpful which really added to the holiday there.

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Adam

Great place for a holiday, staff went far above expectations especially when we mentioned our little one had a milk allergy. They made sure she had lots of choice at breakfast times..

Family_with_children

10/10

Exceptional

14 Apr 2026

Joanne

Lovely stay. Room and surroundings were spotless. Staff were friendly and helpful. Studio was really big with a very well equipped kitchen

Partner

10/10

Exceptional

13 Apr 2026

Andy

Our 5th stay and always a delight! Breakfast A1, staff A1, pool areas A1 (we had a couple of cloudy days but when the sun did come out to play it was a joy!) 2 bed apartments are huge and plenty big enough for a family of 4. 1x double with en suite and a twin for the kids with a separate shower room! This is an aparthotel (I’m told time share apartments but doesn’t disappoint!) Location is great too (old village) so it’s a good 25 mins walk to the marina and 35 mins to the beach. Or you can take a taxi or the road train! Vilamoura tennis is also close by (15mins walk). This hotel would have a 5* rating every time if only they would modernise both the bathrooms and kitchen but on the whole this was not a negative. Fully recommended - i'm sure we will return again!

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

Annie

Clean safe large studio all was great

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Jennifer

Gorgeous spacious room, great facilities, very family friendly. Loved our stay

Friends_and_family Family

8/10

Excellent

14 Jan 2026

Dawn

Quality property with lots of modern facilities in the apartment and contemporary furnishings. Master bedroom was huge and bed was super comfortable. Unfortunately the hot water ran out after 3 showers and there were 5 of us. Another disappointment was that the sauna and steam room were not communal and separated into male and female so my husband and I couldn’t use them together. Friendly reception staff, couldn’t do enough for us. Food at breakfast was quality and plenty of choice. Food in the restaurant for dinner was lovely and we appreciated the unusual menus over Xmas. I would definitely recommend the resort as we had an amazing stay overall.

Leisure Family

10/10

Exceptional

05 Jan 2026

Caryl

Beautiful setting and excellent service from staff

Leisure Family

10/10

Exceptional

08 Nov 2025

Linda

Apartment roomy , clean and kitchen fully equipped. Best of all it has English tv.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Martin

Lovely hotel - we spent 5 nights there as a family of 4 to celebrate my wife’s 50th. Staff were very friendly and nothing was too much trouble. They gave her a personal card and made her a birthday cake and the whole staff inc the management came to our table to wish her well - it was a lovely moment. The hotel is spotlessly clean and the staff work tirelessly to clean and maintain throughout the day. The work ethic is very clear and you get the feeling that everyone who works there cares about what they do and takes pride in it - something you don’t often see at other hotels or at bigger name brands. Our 2 bed apartment was really comfortable and well appointed. We had half board and the food was really excellent and worthy of 4 stars or more. Great selection at breakfast inc made to order omelettes etc. There was a different theme of food every night and as well as the buffet, there was live cooking to order of various fish and meats. Very good value addition to our booking. Our teenage kids were also allowed to order from the a la carte menu up to a very reasonable value as part of half board if they couldn’t see anything they wanted on the buffet. Only slight gripe was the very cold temperature of the outside pools but other than that all the outside spaces were really delightful. Easy walk to a nearby village area with a Spar shop and bars and walking distance to the marina. It’s such a nice place, food amazing and people incredible- we would definitely go back!!

Leisure Family

10/10

Exceptional

24 Sep 2025

Padraig

It was our second year in a row visiting this hotel - 2 adults and a 4 year old. We were very lucky to be upgraded to a one bedroom apartment on the top floor with lovely sea views. The staff are very friendly and helpful, especially with children. The hotel is in a lovely quiet safe area but just a short taxi ride to the busy marina. The new fountains were a lovely addition. The hotel is very clean. The rooms a little bit dated but it didn't bother us, once they were clean.

10/10

Exceptional

23 Sep 2025

Craig

Staff were great and the food was very good.

10/10

Exceptional

08 Sep 2025

Verified traveler

Great hotel- very clean with great staff

Lovely hotel resort-spotlessly clean. We had a studio which was very spacious with a very large bathroom and fully equipped kitchen. It was the best of both worlds- I like an apartment and my friend who I travelled with prefers a hotel so we opted for the studio ( which was like an apartment) with breakfast as an extra .The breakfast was excellent ( good choice of gluten free items ) and you could get lunch / dinner if required . We only ate dinner there once and were a bit disappointed with the food which was surprising as the breakfast was so nice. The staff were great-so helpful . My friend broke her sunglasses and they repaired them for her. A big plus (and it maybe the time of year as we went just after the school holidays) was that there was no scramble for sunbeds. There were always lots available at any time of day. The hotel is about a 30 minute walk to the marina or a 5 minute taxi ride - we sometimes booked an uber and it was about 5 euros . Overall we loved our stay here- our only small issues were that there was no mirror in close proximity of a plug so difficult to dry your hair, and our balcony was very small and set back between 2 buildings so not a great view. If a balcony space is important to you the 1 bed apartments seem to have a bigger / better balcony or maybe contact the hotel direct to ask for one that is not set back like ours .

Friends_and_family Friends

10/10

Exceptional

31 Aug 2025

Philip

Excellent value family friendly hotel

6/10

Pleasant

17 Aug 2025

Gillian

Safe and very family friendly . Some staff will go out of there way to help you.

Leisure Family_with_children

10/10

Exceptional

10 Aug 2025

Scott Graham

Good base for the area, car recommended as limited options for dining in the local area. Rooms are great, cleaned daily. Pool areas are good, not crazy busy, plenty of sun loungers.

Leisure Family_with_children

10/10

Exceptional

27 Jun 2025

Julie-Ann

Great stay

Beautiful hotel and a great location. Hotel is spotlessly clean and all the staff are friendly and helpful.

Friends_and_family Family

8/10

Excellent

21 Jun 2025

Rinku

Less hot vegetarian options, espeically in breakfast.

2/10

Poor

16 Jun 2025

Andrew

Very old tired hotel, circa 1970's feel about the place.
nothing really good to say about the place other than quite a nice, good sized pool.

Partner

10/10

Exceptional

15 Jun 2025

Tomas

Visited Four Seasons Vilamoura with my partner over the last week or so but this was actually my 10th time visiting the hotel (though my partner's first!)

Four Seasons is an absolutely stunning hotel and, as the title suggests, is a true home away from home without being a cliché.

The staff are all so polite and professional from check-in to check-out and everything in between and their English is impeccable.

Breakfast buffet has a good selection of hot and cold options, tea, coffee, juices and all the condiments you could want. The pool bar too is great for food and snacks during the day with the option to pay as you go or add it to the room tab to be paid on check-out. We didn't eat evening meals at the hotel and I haven't tended to over the years, no fault of the hotel just prefer to have a change of scenery for the evening and head to the marina which is a 20 minute stroll away or even shorter taxi ride, or even the local Old Village which has a small selection of bars and restaurants.

Four Seasons is one of the safest and cleanest hotels I have stayed in, staff are always on hand and rooms are tidied/cleaned every day, there is barrier entry to the hotel requiring a fob you get on your room keys.

The rooms are the biggest in any hotel I have stayed at - whether the studios or one-bed apartments (I've not stayed the 2 or 3 beds). They are well equipped with everything you could need (ran out of characters!)

Leisure Partner

10/10

Exceptional

16 May 2025

Rebecca Candace

Lovely hotel, really welcoming and great pool. Outdoor heated pool isn’t really warm in April some warmer water running into it but not all the time. Otherwise great space in apartment for kids and breakfast!

10/10

Exceptional

10 May 2025

Claudwin

Four Seasons simply fulfilled all our needs, there's no negative comments

10/10

Exceptional

23 Apr 2025

Stephen

Perfect

Brilliant

Friends_and_family Family

8/10

Excellent

19 Apr 2025

Verified traveler

A lovely hotel with friendly & helpful staff. Large studio apartment. Everywhere is kept clean. Breakfast selection is limited, although fine for me. Maintenance work continued on main pool so this was closed. People put towels to reserve sunbeds which would be frustrating at high season. 20 min walk into Vilamoura which was further than we’d thought but an easy walk, so not a problem for us. There is an ‘Old Village’ nearby which is pretty with a few pubs & Spar for food. Mainly British & Irish people.
Vilamoura itself was a little disappointing but not helped by poor weather, we had with lots of rain. Beach would be lovely on a warm day. Found some great restaurants but had to search for these.

Friends_and_family Family

10/10

Exceptional

18 Apr 2025

Marty

Lov

Just really nice place, pools were lovely, area is so pretty and so safe, breakfast was lovely, apartment was big, very spacious. Great place for families.

Self

10/10

Exceptional

12 Apr 2025

Reena

Very family friendly

Leisure Family

10/10

Exceptional

16 Jan 2025

Mark

Although building work was been carried out
Was only notified after booking
Hotel and staff went out there way to accommodate

10/10

Exceptional

30 Dec 2024

Elizabeth

large suites, welcoming staff.

Leisure Family

10/10

Exceptional

27 Oct 2024

James

Just as I expected

Leisure Family_with_children

10/10

Exceptional

25 Oct 2024

Paul

Wonderful family holiday accommodation

The team were wonderful, helpful and cheerful.
The accommodation, a 5 bedroom villa with its own pool within a complex was a great find and suited our family’s needs perfectly.
The kitchen was modern and well equipped too although we didn’t use it.

Friends_and_family Family

6/10

Pleasant

24 Oct 2024

Gail

Older building and room. Key kept getting stuck in door so was difficult to open the door

Leisure Partner

10/10

Exceptional

21 Oct 2024

pauline

Although it’s a 15 minute walk from the marina, this resort is perfect. The apartments are spacious and well equipped for families wanting to save by eating in occasionally. The staff are friendly and the food and drinks are good value.

Leisure Friends

10/10

Exceptional

18 Oct 2024

STEPHEN BOHDAN

Convenient, spacious apartments and lovely grounds.

Leisure Family_with_children

10/10

Exceptional

30 Sep 2024

Amanda

Great reception staff. We were offered a fabulous upgrade to a 2 Bedroom Apartment. Restaurant staff very friendly and chatty, food delicious.

Leisure Partner

8/10

Excellent

23 Sep 2024

Andy

Very relaxing

Relaxed stay. Everyone was so friendly , staff and guests.
Pool is nice
Location is easy walk to marina

Partner

10/10

Exceptional

05 Sep 2024

Richard

Great family resort holiday.

Leisure Family_with_children

10/10

Exceptional

26 Aug 2024

Natalya

It was our first time in Portugal. 4 Seasons Vilamoura was only a 30 minutes transfer from Faro airport, 10 mins in a taxi to local Marina and restaurants. There is also a good waterpark with slides and activities in a short proximity.

It is in a lovely location with shops nearby. The resort itself is great with very welcoming and friendly staff. Our kids, 12 & 10 years old made friends and spent all the time in the pools. The food was good, not as much choice as we used to but couldn't fault it. We also enjoyed the snack bar by the pool for all the ice-creams, snacks and drinks during the day.

What made our stay great was definitely the staff -they were excellent. The two bedroom apartment we stayed in was spacious and had everything we possibly could need during a week stay. The surroundings were well-maintained, clean and the pools were great.

We are definitely planning to be back again :)

10/10

Exceptional

24 Aug 2024

Ruth

Lovely quiet and relaxing hotel - perfect for families. Staff were very attentive, friendly and helpful. Pool facilities were superb!

Leisure Family

10/10

Exceptional

19 Aug 2024

Gillian

Great family hotel

Leisure Family_with_children

10/10

Exceptional

11 Aug 2024

Heather Fiona

Beautiful hotel with absolutely wonderful staff.

Leisure Family

10/10

Exceptional

08 Jul 2024

Hetal

Staff were all amazing including - Bernardo on front desk (and others were all good). Poonam supporting us during breakfast!

Leisure Family

6/10

Pleasant

10 Jun 2024

Robert

Decent enough but old. Very clean, very pleasant staff but it’s 3 star really except for the pool which is 4 star. You will enjoy your time but feel like it’s a time warp to 1990.

Business Self

6/10

Pleasant

10 May 2024

Rosemary

The pictures making it look newer and updated, it’s very dated. The room I had looked like something out of the 80’s. Beds were hard as a rock. The only reason I’m giving any good stars was the front desk guy, who was doing a great job.

Leisure Family

8/10

Excellent

28 Apr 2024

Gordon

Booked a studio apartment last minute for 3 nights. Smart hotel, good security. Very friendly staff. Lovely pools as well as an indoor pool. Comfortable outdoor area. Spacious well equipped room, we did end up in a disabled room despite full fitness! Did feel if you were disabled there was only a shower over the bath which was quite high to get into, not a problem for us though. Had a nice meal in the lovely restaurant. Good parking.

Leisure Partner

10/10

Exceptional

26 Apr 2024

Ivor

It was our second stay at Four Seasons. We like to travel around to see amazing beaches, so it makes a perfect base for this reason. Vilamoura Marina is within walking distance. The pools areas are well kept and there is plenty of space for everybody. All the staff members deserve to be mentioned for their everyday efforts to make your stay as enjoyable as possible !
The accommodation is very good, plenty of wardrobes for your holiday outfits. Kitchens are well equipped.
We can highly recommend Four Seasons for unforgettable holidays!

Leisure Partner

10/10

Exceptional

13 Apr 2024

Jonathan

Great outdoor heated pool!

Wonderful stay! Excellent food, friendly service and the kids and parents loved the HEATED OUTDOOR POOL!

Friends_and_family Family

8/10

Excellent

10 Apr 2024

kelly

Really enjoyed our second time at four seasons - staff very helpful and friendly. Apartments are a great size with well equipment kitchens. Looking forward to coming back again next Easter 😊

Leisure Family_with_children

8/10

Excellent

02 Apr 2024

Verified traveler

Great but missing something

The hotel is very nice but not up to the real Four Seasons comfort. We were during the offseason with the expectations that the indoor pool would be great after a whole day of travels and it closed at 6pm so we never made it. So we decided for a hot bath in the room but the hot water ran out midway. Also, the breakfast was started late and ended early so for travelers around the area not suitable. But otherwise nice hotel and the staff was amazing and very helpful even making a reservation at suggested restaurants for us. Would probably stay again if I was just going for chill and sunbathing holiday.

Friends_and_family Family

10/10

Exceptional

18 Mar 2024

Pieter

Great proximity to Old Village and Pinhal golf course! The 2bd / 2ba apartment was spacious with a functional kitchen! Nice pools, decent gym and helpful staff round out the property!

Leisure Self

10/10

Exceptional

24 Nov 2023

Valentin

We arrived and were greeted by helpful staff who were very friendly and polite and they made sure we had all the necessary information and knowledge for the trip and we had a great time and we enjoyed it very much, we will go back there again.

Leisure Family_with_children

10/10

Exceptional

07 Oct 2023

David

Excellent Place to stay for a Holiday.
Very Clean and well looked after by the Staff.there.
Food a bit expensive.

Leisure Family

10/10

Exceptional

04 Oct 2023

Gerard Antony

Fantastic

Leisure Friends

10/10

Exceptional

30 Sep 2023

Joseph

The Four Seasons Vilamoura makes for a delightful holiday. Clean and comfortable. Staff are friendly and informative, always willing to help. The close vicinity to the Old Village gives it an added bonus. Third time staying there and have never been disappointed

Leisure Partner

6/10

Pleasant

20 Aug 2023

Malia

This property desperately needs an update. It is stuck in 1990. Food was pretty bad at the restaurant as well. Overpriced for what it was. We were expecting so much more for a Four Seasons property.

10/10

Exceptional

19 Aug 2023

MUBARAK

Its very good for families.

8/10

Excellent

19 Jul 2023

Kamran

Friendly staff, nice area. The property is a little dated, but it’s located in an excellent area.

Leisure Family

10/10

Exceptional

25 Jun 2023

David Ernest

Outstanding hotel, staff went out of their way to be helpful. Breakfast and dinner buffets were delicious!

Leisure Family_with_children

10/10

Exceptional

23 Apr 2023

Ivor

Excellent location, perfectly maintained rooms and public areas, comfortable beds!

Leisure Family

10/10

Exceptional

19 Apr 2023

Emily

Excellent

Leisure Family

10/10

Exceptional

14 Apr 2023

Bryn

So clean and tidy.. perfect place to relax. Beds could do with new mattresses and a bit dated in areas.

Friends_and_family Family

10/10

Exceptional

12 Apr 2023

Jonathan

Great hotel

Staff were exceptional. Facilities very good and very secure. Would definitely go again

Friends_and_family Family

10/10

Exceptional

10 Apr 2023

Alexandre

Great family getaway for Easter

Fantastic getaway location. Great hotel and amenities. We had a 2 bedroom suite for a family of 5. It was perfect. Great view of the pools from our balconies, and the apartment was well equipped with everything we needed to make small meals in. As it was Easter break, the hotel wasn't too busy.

Friends_and_family Family

10/10

Exceptional

23 Feb 2023

Glen

Four Seasons is a well made, well run and very attractive resort. The surroundings are beautiful, it is in a beautiful region of Algarve and near excellent beaches and boating marinas. One would go to Vilamoura for town, shops, meals and boats. For beaches and seaside attractions, one would go to Quarteira, a lovely seaside resort nearby. We can walk to Vilamoura, but for Quarteira, use the FREE Linha Verde bus transport.

Leisure Family_with_children

2/10

Poor

17 Dec 2022

Stephen

I paid for four nights in mid-November 2022 but when I checked in at the property late afternoon it seemed deserted with just one receptionist and one bar person.

Having located the barman, I ordered a beer in the bar which had been recently painted and was covered in decorating sheets. I did not stay very long as the smell of paint was overwhelming.

I was shown to my room which looked as though it was decorated in the 1980's and had a small TV on a side wooden table. I went back to Reception and complained immediately and was shown another room which was larger but also dated and drab.

I decided to leave, checked out and headed for the Hilton Vilamoura where I had stayed a few times previously in a huge room and received excellent service.

I asked the receptionist for a refund but was told that I would have to contact Expedia which I did but to date I have had no success. The company's attitude seems to be to say sorry but to take no action to resolve a customer complaint.

In conclusion, please avoid this hotel as the images on the Expedia website are misleading and in my opinion the property does not deserve its 4 star rating.

Overall, a very terrible experience!

Business_and_leisure Self

10/10

Exceptional

20 Sep 2022

philip

Good standard of accommodation

Nice accommodation. Stay would be better if closer to centre and main supermarkets.

Friends_and_family Family

10/10

Exceptional

04 Sep 2022

Richard

Fabulous property and our studio apartment was fantastic, had everything you could possibly need, very well equipped. Staff super friendly.

Leisure Partner

10/10

Exceptional

02 Sep 2022

Mr shane

Family of 6 holiday

Excellent place for family of 6. Spacious 2 bedroom apartment. Fantastic pools to cater for all ages. Beautiful food & very friendly staff. Spotlessly clean apartment and pool area.

Friends_and_family Family

6/10

Pleasant

18 Aug 2022

Marcus Alexander Owen

Bit like the Algarve itself, place probably peaked in the 80s, bit tatty, don’t be fooled by the Four Seasons label. Great pools though, quiet family environment so good atmosphere, good value for money i suppose.

Leisure Family

2/10

Poor

06 Aug 2022

Joseph

Not a Four Seasons Property!

I have no idea how this property is allowed to operate under this name. Look it up on Four Seasons actual website. They DO NOT have a property in the Algarve. This property is extremely outdated, the service is subpar, most of the services advertised were not offered and most importantly they are operating under the name Four Seasons when they are not in fact an actual Four Seasons property. They are NOWHERE NEAR Four Seasons standards. I do not recommend staying here as I cannot support a fraudulent business or an outdated, subpar hotel. Hotels.com should not be allowing bookings for this property under false pretenses.

Friends_and_family Family

10/10

Exceptional

18 Jul 2022

Verified traveler

Lovely 4 seasons stay

Had a lovely stay. Staff are very helpful and polite. Hotel is very clean and in a great location

Friends_and_family Family

10/10

Exceptional

18 Jul 2022

Jerrod

Very friendly staff, room was spacious and comfortable, great service from check in to check out. More of a quiet area which is perfect if you are looking for a peaceful area to relax and unwind. Supermarket just down the street (5 min walk) for any essentials. Food was pretty good at the restaurant. Pool area is wonderful. Would definitely stay again!

Leisure Partner

6/10

Pleasant

14 Jul 2022

Margaret

Swimming pool was great, well cared for by an excellent member of staff

Leisure Family

10/10

Exceptional

25 Jun 2022

sadie

Highly recommend!

Beautiful family friendly hotel with great pools and in a perfect location! We booked a 2 bed apartment for us and our 2 children which was perfect - it was lovely and spacious with great facilities. The breakfast was perfect and the kids loved it too. A small supermarket is just round the corner which was super convenient and the taxi into the Marina was only around €4!
The hotel was amazing, the staff were lovely and welcoming and the swimming areas were fab. We will definitely book here again in the future!

Friends_and_family Family

10/10

Exceptional

15 May 2022

Cheryl Thoria

Fabulous place to stay beautifully maintained and friendly staff - apartments are equipped to a very high standard with daily maid attendance - stayed here multiple times and standard remains consistent

Leisure Partner

10/10

Exceptional

17 Mar 2022

Heide

The staff was was professional. The apartment was clean and spacious. All kitchen appliances were included. It also featured a washer and dryer. The view from our room was fantastic. I would recommend this hotel and I would definitely stay again.

Leisure Family

8/10

Excellent

26 Feb 2022

Edward

This part of Portugal is beautiful. We had a lovely stay. Our apartment was enormous but the fixtures and fittings were pretty dated and the whole place needs a bit of TLC. The indoor swimming pool shut at 5 and the bar closed at 10 which seemed odd. Felt very secure covid-wise.

Leisure Partner

10/10

Exceptional

07 Jan 2022

Douglas

Ideally situated, beautiful resort with excellent staff.
Accommodation high quality if a little old fashioned.
A very pleasant stay.

Leisure Family

10/10

Exceptional

01 Jan 2022

Philip

Fantastic

Fantastic location great layout really comfortable well appointed apartment. Very courteous reception and staff
Faultless

Self

8/10

Excellent

05 Nov 2021

Sylvia

Apartments very spacious and cleaned daily. Lovely balcony, ours was overlooking the golf course. Very helpful staff. Walk to the marina took me 30 minutes but I am a slow walker. Assigned deck chairs round the pools was good.

Leisure Family

10/10

Exceptional

08 Oct 2021

Isobel

Vilamoura Gem

Great hotel and public areas excellent. Bedrooms really clean but a little tired although did not cause any issues. Breakfasts great quality and overall good value for money.

Partner

8/10

Excellent

05 Oct 2021

KATHERINE

Place is lovely but a bit tired - needs a bit of a refurb.
Very clean and excellent breakfasts.

Partner

10/10

Exceptional

22 Sep 2021

Kevin

Fabulous Hotel

Fabulous Hotel , Stayed hear quite a few times always good

Partner

10/10

Exceptional

22 Sep 2021

Jose

We had a great time.

The staff were incredible.

We would definitely stay here again.

Leisure Partner

8/10

Excellent

06 Sep 2021

Yvette

Great stay enjoyed the pool

Leisure Family

10/10

Exceptional

29 Aug 2021

John

Superb holiday

Superb facilities and very friendly staff. Everyone went out of their way to make us feel welcome.

Friends_and_family Family

10/10

Exceptional

25 Aug 2021

Amber

Friendly staff. Clean accommodation

Leisure Family

8/10

Excellent

23 Aug 2021

Tamara

We have been coming to the Four Seasons in Vilamoura for many years now and choose to return because we have loved the staff, service, space, cleanliness and pool area. We knew this year would be a little different due to Covid restrictions and overall they did a great job of managing it. The hotel felt clean and safe and the staff remain professional and courteous. However, there were some changes that made us a little sad - many of the long-serving staff were no longer working at the hotel and whilst the new staff were professional, it was no longer as friendly or personal. It was clear that the staff were vastly overworked and trying very hard to maintain service levels but there was a feeling that they were stressed and too busy. For instance, our room was often not cleaned until 5pm - a very inconvenient time for a family! We had to wait 40 minutes when we arrived to check-in and then our room was not ready. We had to book sun-beds (a good way to ensure access though) and then always had a lengthy wait for staff to 'seat' us. Finally, there was a notable decline in maintenance levels in the room: light bulbs and light switches not working, broken patio door lock, broken toilet door latch. We hope that standards are not declining because it would be a shame to have to find somewhere else to stay when we visit Vilamoura - and there are plenty of competitive options.

Leisure Family

8/10

Excellent

23 Aug 2021

ELIAS

Pleasant Stay

Pleasant stay. Hotel did it’s best to manage Covid restrictions.

More staff are needed in breakfast and pool areas.

Friends_and_family Family

10/10

Exceptional

14 Dec 2020

Peter

Definitely good

The staff were unbelievably so helpful, very clean and one of the best evening meal I’ve ever had. Many thanks to all the staff Regards Peter Martin

Partner

10/10

Exceptional

24 Nov 2020

Verified traveler

Excellent place. Very comfortable, daily housekeeping, excellent service, 10/10. Extremely comfortable bed. Lots of room, fully equipped kitchen. Fantastic grounds, excellent hospitality from everyone we met.

Partner

10/10

Exceptional

30 Aug 2020

SIMON

Hard to fault!

Super friendly staff that managed their COVID-19 procedures very well. Room was amazing, pool was awesome and the location perfect. Highly recommended.

Friends_and_family Family

10/10

Exceptional

04 Apr 2020

Grace Ching Yee

Many Thanks to All Staff

They have been extremely helpful and they are doing all they can to make our stay an enjoyable one, even during the coronvirus period.

Partner

10/10

Exceptional

03 Mar 2020

Kerry

Love Four Seasons
Third year staying there
Staff very welcoming 😀
I was very lucky to get the best apartment with the best position ... thank you very much Four Seasons 😀😀

Friends_and_family Family

10/10

Exceptional

11 Feb 2020

Verified traveler

Staff could not do enough for . The hotel is in the old part of vilamoura that’s very nice

Leisure Partner

10/10

Exceptional

21 Dec 2019

Jacinta

Positive experience, staff extremely friendly.