Name: Hotel Spa Benalmádena Palace
Address: Camino Gilabert, S/N, Benalmaena Costa, 29630, ES

10/10

Exceptional

08 May 2026

Jemma

Rooms was clean, loads to do on site all round excellent trip! Thank you

Family_with_children

10/10

Exceptional

05 May 2026

BARRY

Excellent family hotel with lots on offer for kids activities

Partner

8/10

Excellent

04 May 2026

John

Very pleasant experience with nice staff and good food The evening meal was disappointing

Partner

8/10

Excellent

14 Apr 2026

MAYTHAM

.

Family_with_children

10/10

Exceptional

20 Feb 2026

MICHAEL

Spotless room, extremely helpful and courteous front desk staff. Would stay there again.

Partner

6/10

Pleasant

11 Jan 2026

Jacqueline

The room needed a really good clean.

Partner

10/10

Exceptional

03 Nov 2025

Helen

Lovely, very helpful and accommodating staff. The amenities, it has evening and the buffet food is varied and really tasty, they have thought of everything.

Leisure Family_with_children

10/10

Exceptional

22 Sep 2025

Lasse

All good

Friends_and_family Family

10/10

Exceptional

13 Sep 2025

Guilherme saia

The structure is amazing and also the staff is great and very friendly.

The room had too many mosquitoes, which was a bit annoying.

Leisure Family_with_children

8/10

Excellent

04 Sep 2025

Andrea

Great hotel. Better for families than couples. One bedroom apartment, sea view was great, spacious.

Leisure Partner

10/10

Exceptional

19 Aug 2025

monique

Great hotel with lots to do for children but not too hectic.
Staff friendly and helpful.

Leisure Family

8/10

Excellent

03 Aug 2025

Janine

The hotel is located up a very steep hill that connects to an extremely busy road, which makes both access and the surrounding area quite noisy. Unfortunately, the noise continues inside—there’s little to no sealing on the windows and doors, so you hear everything. Cleaners start working from 8am and can be quite loud, banging mops against walls. Guests who are early risers often chat loudly on their balconies, and due to the poor soundproofing, it’s impossible to sleep through it.

The pool is overcrowded, with no available sunbeds and no real space to relax. The poolside menu is very limited, overpriced, and consists mostly of uninspiring junk food.

Overall, the atmosphere felt chaotic and not very relaxing. I wouldn’t choose to return, although I can imagine this might still be considered a decent hotel by some, depending on what you're looking for.

Leisure Family_with_children

6/10

Pleasant

03 Jul 2025

Lisa

We were the 4 nights, the food was very average,

Friends_and_family Family

8/10

Excellent

14 May 2025

Louise

G

8/10

Excellent

21 Apr 2025

Mariano

.

Leisure Family_with_children

10/10

Exceptional

21 Sep 2024

Lucy

The staff can never do enough for you. Absolutely fabulous especially in the snack bar. Monica is the best!

Leisure Partner

10/10

Exceptional

12 Jun 2024

Colm

Fabulous Hotel for family holiday

A great place for a family holiday. Ideally located close to the beach at the quieter end of the town and only a short ride from the airport. The outdoor pools are lovely and just the right depth for kids of all ages. The pools and deck were cleaned down each morning before use.
The organised entertainment and activities both day and night were great fun.. The Friday foam party in the pool was a highlight.
Food in general is great, the restaurant is well organised and efficient. There is a huge choice of food at breakfast, lunch and dinner. There is a different theme each night, some of the specialties were a bit disappointing, especially Italian night but still plenty of quality food to choose from.
Rooms are comfortable and the air conditioning kicked in quickly to keep the room at a lovely temperature.
All of the staff in the hotel were super professional and very friendly.

Friends_and_family Family

10/10

Exceptional

12 Jun 2024

Colm

Fabulous Hotel for family holiday

A great place for a family holiday. Ideally located close to the beach at the quieter end of the town and only a short ride from the airport. The outdoor pools are lovely and just the right depth for kids of all ages. The pools and deck were cleaned down each morning before use.
The organised entertainment and activities both day and night were great fun, Natasha and Matteo especially were very engaging. The Friday foam party in the pool was a highlight.
Food in general is great, the restaurant is well organised and efficient. There is a huge choice of food at breakfast, lunch and dinner. There is a different theme each night, some of the specialties were a bit disappointing, especially Italian night but still plenty of quality food to choose from.
Rooms are comfortable and the air conditioning kicked in quickly to keep the room at a lovely temperature.
All of the staff in the hotel were super professional and very friendly.

Friends_and_family Family

8/10

Excellent

30 May 2024

Bernard

Lovely hotel and facilities

Friends_and_family Friends

8/10

Excellent

25 May 2024

Bernard

Lovely hotel and facilities

Friends_and_family Friends

10/10

Exceptional

07 May 2024

Heidi

Great hotel and great facilities for families. Indoor pool a god send for our baby as outdoor pool was too cold and deep for her to splash in.
Staff all really friendly and so kind to our daughter.
Breakfast amazing, so many options. Lady cooking the eggs so happy and pleasant.

Leisure Family_with_children

10/10

Exceptional

28 Apr 2024

David

Great base to explore

Leisure Partner

6/10

Pleasant

13 Jan 2024

Michel

Overall, pretty good, good food, excellent coffee.
Our experience was negatively influenced because of sewage odour in our room, due to overflow in the bathroom sink. We asked to change room but resort was full. They did a treatment which helped for one day but terrible odour was back. We complained again and never heard from anyone neither were we offered compensation. This was poorly handled and a bad experience. We were out a lot but we had to close the bathroom door in mornings and evenings and leave the patio door open.
Had to share

Leisure Family_with_children

10/10

Exceptional

08 Jan 2024

Chee Kong

The aparthotel is family oriented with very good miniclub and kids activities, this is the biggest plus for us. The indoor pool is excellent as well, although the water depth is quite deep so might not be suitable for non-swimmers.

The half board options are reasonably good as well. The cooking quality for dinner however still have some room for improvement.

Leisure Family

8/10

Excellent

27 Dec 2023

Maggie

Great Family Resprt

My family very much enjoyed our stay! We wished we were on the beach but it was a five minute walk. The food was good and my six year old said it was the best food he’d ever eaten (chocolate fountain, pizza, churros). I wish we had known about all the many things happening at the resort because we probably missed most. Mini disco must for all families with littles. So cute!

Friends_and_family Family

10/10

Exceptional

22 Nov 2023

Denver

10 out of 10

This hotel is fantastic, I write this review from the hotel whilst waiting on my wife. We are here for 5 x nights All-inclusive.
Food really good, plenty of options, drinks and deserts have plenty of options.
Rooms are very well kept, plenty of room, cleaned often.
Staff are fantastic. Isabel on reception was very very helpful,.
Chef Yasmina and Sandra done a beautiful sea food soup. Really lovely. Bar staff are brilliant.
This hotel is 4 Star, and is a strong one at that. It doesn't claim to be 5 star... Yet there's not much I'd change about it.
Big thumbs up from us.

Partner

10/10

Exceptional

11 Nov 2023

John

Lovely spa and full board. Staff were friendly and kind. Nothing was too much trouble. Two thumbs up!

Leisure Partner

8/10

Excellent

24 Jul 2023

Imelda

Perfect location. Not too far from the beach, restaurants & cafes. Hotel is very clean, restaurant staff are very friendly and helpful, but there was one female receptionist who wasn’t very friendly at all.

Leisure Family

8/10

Excellent

12 May 2023

George

Pool bar food was great but the buffet was not good.

8/10

Excellent

18 Feb 2023

Catherine

Have stayed in this hotel a few times before with members of my family and always enjoyed it. Was slightly disappointed with the entertainment this time round. We are considering trying somewhere different next February mid term break.

Friends_and_family Family

10/10

Exceptional

13 Nov 2022

Charlotte

The staff were all amazing! So friendly, welcoming and helpful! It was everything we needed for a long weekend away.

Leisure Family

10/10

Exceptional

31 Oct 2022

Verified traveler

enjoyable

can't say more than this. it was excellent.

Partner

10/10

Exceptional

17 Oct 2022

LEONA

AMAZING STAY!

We had an amazing stay at Benalmedena Palace that exceeded all of our expectations! The staff were very friendly and approachable, our bedroom was lovely with a beautiful balcony & they made our celebrations very special. We would highly recommend anybody looking for a relaxing stay, to come to this hotel! Thank you for everything.

Partner

8/10

Excellent

08 Oct 2022

Helen

Could be problematic for people with mobility problems as access from the main road is up a steep hill.

Leisure Partner

10/10

Exceptional

10 Jul 2022

Stephanie

Can fault this hotel. Staff were

Friends_and_family Family

10/10

Exceptional

04 Jul 2022

Stewart

Hotel in good position just back from the main seafront road. Very clean and tidy. Staff all very helpful and friendly

Partner

10/10

Exceptional

26 Jun 2022

Lisa

Great holiday

Weather was amazing, hotel staff were friendly and nothing was to much of a bother.. rooms were kept lovely and rubbish taken daily!
Pool staff and entertainment was good my son enjoyed all plenty of sun loungers and really clean
Food also good and fair prices
If I go back to the Costa del all I would definitely stay at the benalmadena palace again

Friends_and_family Family

10/10

Exceptional

24 Jun 2022

Rebecca

Great stay

Excellent stay. Hotel has great amenities and was extremely clean. Staff are also very friendly.

Friends_and_family Family

8/10

Excellent

18 Jun 2022

Andrei

From the offset I can share that we spent a good few days at the hotel. Food wise was good, hotel staff was exactly what you would expect and the hotel met our general expectations regarding facilities. Having said that, the hotel is do for a bit of a renovation in most areas. It's maybe a 3.5 star hotel and we would rate it like most people which is 4 out 5.

Leisure Family_with_children

10/10

Exceptional

04 Jun 2022

Lorraine

Fantastic hotel for a family break

So many praises for this hotel. Very clean, friendly staff and great facilities. Our children loved the pool, mini club, mini disco and the entertainment staff. Jose, Claudia, Maltilda & all the entertainment team were so kind to the children. Beny the Tiger was a big hit!! My husband and I actually managed to get some quality time together on occasion as the kids enjoyed the mini club so much.
The restaurant had a wide range of options for food. We did half board and that was enough. We heard there were a quite few restrictions with the all inclusive.
The hotel is situated on a very steep hill but they do have a courtesy bus if needed that runs along the seafront.
We took the local buses up to mijas pueblo which was well worth a visit as very pretty. The marina in Benalmedena is lovely and the park too.
The rooms were a good size, modern and clean. Sofa bed was sturdy but not comfortable like a double bed.
I would highly recommend this hotel as it has something for everyone. We like to travel around for our holidays but may pop back for a short break. The kids miss BENY!! Big thank you to all the staff who work so hard to make this hotel great.

Friends_and_family Family

2/10

Poor

27 May 2022

Steven

Unhelpful staff, room issues.

Unhelpful staff, no aircon for 5 days after 3 attempts to fix, plumbing issues and unhelpful reception. Left 3 nights early and booked another hotel.

Partner

10/10

Exceptional

20 May 2022

Liam

Central location & sea view room

Booked at last minute, to be near friends. Central in Benlamadena. Hotel very good, all staff friendly, I had studio on 7th floor, everything I could need.

8/10

Excellent

18 May 2022

Preben

Bathtop was slippery and high, be carefull to not fall; and I wish we had afternoon sun

Partner

10/10

Exceptional

14 May 2022

Verified traveler

Would definitely recommend.

From check in to check out, the staff were incredible. The room was served it’s purpose perfectly well and housekeeping was regular and thorough. Many measures in place to keep it covid safe. Very hospitable and family friendly.

Self

10/10

Exceptional

31 Mar 2022

Gregory Mathew Paul

Everything was perfect and spotless. Found a welcoming display in the room of an elephant made out of a towel and some sweets. Lovely spread for breakfast. The staff were very helpful too. 2 mins walk to the beach and plenty of restaurants and bars in the area. Will be returning soon.

Leisure Family

10/10

Exceptional

09 Mar 2022

Jon

3 day break

Very pleasant stay, rooms were very clean and tidy as were all the facilities. Friendly service. Would stay again.

Partner

8/10

Excellent

03 Mar 2022

Laisun

Lovely family hotel

hotel is a lovely family hotel with plenty of activities to enjoy with the family.

Location is also really great, there plenty around although you do need a car.

Friends_and_family Family

10/10

Exceptional

28 Feb 2022

Arkadiusz

Very happy

Hotel is well located, close to what you need. There is local shop 5 minutes walking distance, very close to the beach.
Apartment and balcony is good size.
Staff at the hotel is amazing and very friendly. They are helpful and willing to help you when you need anything.
You've got entertainment every evening, which is for both, adults and children. Also, there is enough to do within the hotel in case bad weather. We used indoor pool pretty every day - water very clean and does not sting your eyes...

Friends_and_family Family

10/10

Exceptional

03 Jan 2022

Verified traveler

A lovely week

I would not hesitate in recommending this hotel for a family holiday. We were given a room with the best view.

Friends_and_family Family

10/10

Exceptional

14 Nov 2021

Susan

Staff were very friendly. Bed was comfortable and food was varied. Couldn’t fault the place

Partner

8/10

Excellent

19 Sep 2021

Edward

Good place, helpful staff.

Business_and_leisure Self

8/10

Excellent

29 Aug 2021

john

excellent fast wi fi everywhere on site...bar on level 2 noisy , dark and sometimes very slow service..Benji the barman hard worker....staff great and friendly..check in/out easy and quick

Leisure Family_with_children

8/10

Excellent

03 Jul 2021

Verified traveler

this review is for Benalmadena Beach, as we were transferred to this hotel.

Leisure Family

10/10

Exceptional

07 Sep 2020

Amy

Lovely hote, pool area was lovely and relaxed and. Lots of nice activities for children

Leisure Family_with_children

2/10

Poor

21 Mar 2020

Babak

One of the worst Place I ever seen. They threatened me to pay for my upgrade which I never got. And they threatened me and my girlfriend that they’ll beat us if we don’t pay cash. We are still in chock.

Partner

10/10

Exceptional

15 Mar 2020

andrew

Great stay! Lovely clean accomodation, couldnt fault it!
Really good stay.

Partner

10/10

Exceptional

12 Mar 2020

Laura

Pleasant family break

A really pleasant stay at this hotel. All staff were extremely helpful and accommodating. Great hotel for the indoor pool, gym, kids club etc.
We also paid extra on the nights we wanted to eat in the restaurant. Fairly good variety of food available on both nights we ate there.
Will definitely return again.

Friends_and_family Family

10/10

Exceptional

08 Mar 2020

Verified traveler

Lovely Stay.

Really nice hotel, very good location with some nice restaurants near by and only 25 minutes from the harbour, great staff all very happy to help. Probably the only caution to note when booking this hotel it is a family hotel.

Partner

10/10

Exceptional

07 Mar 2020

Verified traveler

The friendliness of all the staff and the pool area was fantastic

Leisure Family

8/10

Excellent

12 Feb 2020

Joanne

Fantastic little stay for one night. Wonderful staff, room a little noisy with the kitchen vent noise - 706 avoid if want quiet , unfortunately next to kitchen vent so smelled on terrace also.
However for one night was fine for what we were looking for.

Friends_and_family Family

6/10

Pleasant

05 Jan 2020

Carol

Families with Tiger the entertainment

To be sure that guests know this is family Hotel - so our fault really should have checked the detail

Partner

10/10

Exceptional

02 Jan 2020

AE

Overall very good, so much lovely for kids, and families.

Leisure Family_with_children

10/10

Exceptional

28 Dec 2019

Maria

Just a lovely hotel with lovely friendly staff. Could not do enough for you at front desk. Loved The Indoor pool. Used it a lot. The hotel was near to almost everything, sometimes a bit of a walk away but nice to walk instead of just sit at the bar!!!!. Loads of buses on the front main road. Lovely friendly drivers. The bar prices very good. Lots to do if you just want to stay in hotel. Very happy.

Partner

8/10

Excellent

21 Dec 2019

Verified traveler

Nice hotel. Very friendly staff in the restaurant and in the bars.
Rooms cleaned every day - cannot complain at all. Best room is on higher floor with pool view as you can also have sea view in the distance and they are quieter.

Leisure Family

10/10

Exceptional

24 Nov 2019

A

Fantastic hotel with super helpful staff

All the mini club/animation team staff where great, looking after our daughter in benys creche area.

The food was great,

Friends_and_family Family

10/10

Exceptional

23 Nov 2019

Mark

Lovely break, only negative. My wife & I were very ill(nasty cold virus) the last two days so we suggested we had the option of keeping our room till we departed for the airport at 6pm, which would have kept us away from other guests so not spreading our germs. However the gent on reception was very unhelpful & showed no empathy whatsoever, cannot remember is name. The other guys on reception Mario & the young lady had been excellent throughout our stay, he let them down. Small thing but we did feel extremely ill.

Partner

10/10

Exceptional

12 Nov 2019

linda

Another great stay at Palace

Have stayed in Benalmadena Palace many times and it never disappoints. Staff are friendly and helpful. Rooms have everything you need and are spotlessly clean. indoor pool is such an advantage for a winter holiday.

Friends_and_family Friends

10/10

Exceptional

07 Nov 2019

Edwina

This was our second time to stay in this hotel.We had a lovely time. I do feel there could be a better selection for coeliacs. Nothing in the restaurant was labelled gluten free. Owing to this we chose to eat out all of the time.

Friends_and_family Family

10/10

Exceptional

20 Sep 2019

lynne

Lovely hotel. But have requests confirmed first.

Stayed at this hotel on 3 occasions before. On the last 2 there was trouble with the rooms. On this occasion we requested a room with afternoon sun at the back of the hotel. We were allocated a room at the front with no sun after 11am. We said we did not want that room and were allocated another. I went up to check it out and it had the same outlook as the previous room but another floor up. We complained about this and were told that there were no other rooms available. We explained we were not happy and were then offered a room with afternoon and evening sun but had to pay €9 per night extra. This hotel was by no means full and I think this was a rip-off. Throughout our stay I think I saw one other person in the corridor where are room was. The hotel itself is lovely with great staff. It is clean and the food excellent. When we requested a room with afternoon sun and if there was none available we should of been told when booking and went elsewhere. Before booking make sure that any requests that you have are confirmed.

Partner

10/10

Exceptional

03 Sep 2019

XimenaS

Despide the incident at arrival, we upgraded it to a better room and the rest of the stay was pleasant, the dinner restaurant closing at 10pm found it a bit early since in Spain everything is open till late and at 9:30 there was a huge rush. Staff is very friendly and keep the kids really entertained. The hotel is clean to perfection, every single area is sooo clean, kudos to the housekeeper for keeping it this way. I will definitely comeback but not to a studio an apartment was a better option for us.

Leisure Family

8/10

Excellent

30 Aug 2019

Verified traveler

Everything as expected, very attentive staff. No more to add, as expected very attentive staff

Leisure Family

10/10

Exceptional

22 Aug 2019

Vikram

Great Family Stay!

We stayed at The BP for 5 nights, 16th-21st Aug 19. On our arrival late on the 16th, we were greeted by Sisco at the Front Office. Post check in, I went back to the Front Office as our allocated room was on the 1st Floor snack bar and there was a lot of smoke from this late night drinks bar. My little one is allergic to smoke, but little could Sisco do anything as the Hotel was sold out for the night.
I visited the Front Office in the morning and to my surprise Sisco was present and I was also greeted by Mario the Feont Office Manager. I was promised a change of room by 12pm. We took the kids for swimming and Mario upgraded us to a Superior Room with the best view in the hotel (Floor 5 - Seaview).
Also as a gesture of goodwill, Mario treated us to Lunch and a lovely Prosecco and fruits in the room.
All in all a 5 Star customer service. Well deserved appreciation. Thank you BP, see u all soon. Thank you.

Friends_and_family Family

10/10

Exceptional

15 Aug 2019

Verified traveler

After booking we had concerns that this hotel was too far from the beach and the swimming pool looked small. However on turning up we were pleasantly surprised on how lovely this hotel was. Firstly it was much smaller than first expected with a relaxed vibe which was perfect. Our room was exactly what we wanted (despite poor air conditioning and a faulty wardrobe door). The pool was small and shallow but for a weeks vacation it was fine and very rarely overcrowded. The walk to the beach was easy due to a back path that took away the large slope down to the coast. As for the restaurant the food was fantastic with lots of options for all tastes. Also we found the hotel staff all very focused on customer service which was nice to see

Leisure Family

10/10

Exceptional

13 Aug 2019

Erin

Brilliant holiday!

Excellent hotel with very helpful staff. Nothing was too much trouble.
We had ana amazing holiday- so much to do and see in the area and a lot to keep everyone entertained in the hotel.
Will definitely return and recommend.

Friends_and_family Family

10/10

Exceptional

31 Jul 2019

Verified traveler

Just returned from a weeks stay and had a great time. The hotel is modern and clean and our apartment was very well equipped. It was cleaned every day with clean towels daily and the sheets were changed once during our stay. We found all of the staff to be pleasant and helpful especially in the restaurant. The food itself was excellent and the menu was varied with a different theme each night. We had contacted the hotel before we booked as my grandchildren are dairy intolerant and we were reassured they could accommodate their allergies. On our first night in the restaurant we were met by the head waiter, Sergio, we explained the situation and he called the Head chef out and they walked around the full buffet with my daughter and identified what the children could eat. They did this every night and also asked if there was anything specific the children would like preparing. This made meal times so much easier and we had a really enjoyable holiday. This hotel is great for families, the evening entertainment/ shows were good and the activities for the children were great fun. Excellent service all round.

Leisure Family_with_children

10/10

Exceptional

26 Jul 2019

Verified traveler

On of the best hotels we’ve stayed at excellent plenty of choice with food ,room had just been refurbished ample room around the 3 pools

Leisure Family

8/10

Excellent

25 Jul 2019

Verified traveler

The property was nice but it was not near the centre of Benalmádena. This was not made clear. We were fine as we were able to walk. There was a courtesy bus but it only took people to a drop off point near the sister hotel which although at the beach was still not near the marina or main square

Leisure

10/10

Exceptional

20 Jul 2019

Verified traveler

Everything about this hotel was great. I could not fault our stay.we travelled with a 2 year old.

Leisure Family_with_children

6/10

Pleasant

18 Jul 2019

Susanne

Only stay here if you have kids

If you're travelling with kids, this place is heaven, as they're being encouraged to run riot 24/7, but if you're looking for peace and quiet, this place is hell. The hotel, staff and food a very good, but none of the original \"adult only\" areas is for adults anymore, even the Spa is run over with children at all times. The animation team also takes over the main pool most of the day with games.

Partner

10/10

Exceptional

14 Jul 2019

Ronan

Great holiday with kids

Friends_and_family Family

10/10

Exceptional

12 Jul 2019

Verified traveler

Just back yesterday from this hotel and I can honestly say it’s the most relaxing holiday I’ve ever had at a hotel abroad.
The main reason for this is, we didn’t have the stress of having to get up early for sunbeds as you weren’t allowed to reserve them .
A rule which was enforced by the lifeguards , you also had to remove your towels when you went for lunch , in turn this meant there was always beds available at any time of the day .
Well done Benalmádena palace !!!!

The hotel was also immaculately clean and staff were extremely nice and helpful x

We stayed on a self catering basis and the room had all the essentials that were needed , the room was cleaned everyday by the maids to a very high standard , they also left lollipops on the kids beds after making them up , nice touch.

Only thing I would say negative about this hotel is that it’s situated on a very steep hill so not good for people with walking difficulties .

Leisure Family

10/10

Exceptional

02 Jul 2019

Damien

Lovely hotel with very pleasant staff, ideal for a quiet relaxing family holiday, the only thing that we didn't like was walk up the hill every day 😁

Family

8/10

Excellent

16 Jun 2019

Edward

Just the couple of nights!

Just a couple of nights stay here but good value especially as we only booked a studio but ended up with a two bed apartment. Overall good value for money, clean, nice indoor pool, ‘OK’ food, but not for the unfit as the hotel is on a hill. Bar areas could do with an update too!

Partner

10/10

Exceptional

16 Jun 2019

Verified traveler

Hotel is modern spotless clean and WiFi strength was very good when needed.

Leisure Self

10/10

Exceptional

15 Jun 2019

Verified traveler

All you need for a family holiday. Lovely location and all very well kept. Good entertainment for kids and adults

Leisure

10/10

Exceptional

09 Jun 2019

Verified traveler

Nice family hotel/apartments, the location isn’t the best but and the food wasn’t the nicest but still loved it.

Friends_and_family Family_with_children

10/10

Exceptional

08 Jun 2019

Verified traveler

We absolutely cannot recommend this property enough. Firstly they were so helpful in changing our dates because I’d messed up and booked incorrectly. As for the facilities, they cater brilliantly for kids with a playground, mini golf, soft play, kids club and lots of entertainment for kids including a foam party in the pool. Their attention to detail is amazing and you get heart lollies left plus lovely decorations with the towels. All of the staff were helpful but in particular Priscilla on the desk at the restaurant went out of her way to help me when I stained my dress with oil at dinner. My 3 year old daughter took a shine to both Juan and Marcos two of the waiters that were both so lovely and friendly. The food was great. Lots of choice and again aimed at kids with kids area to eat and kids cutlery etc. A choc fountain every night! What’s not to love. Would definitely return. Have to say also that Expedia themselves were absolutely amazing in helping us change our holiday dates. Thank you to Expedia team and to the hotel. Super holiday!

Friends_and_family Family_with_children

10/10

Exceptional

04 Jun 2019

hayley

Good food, great staff and kids entertainment team. Well kept clean pools. Our 4/5th visit here love it

Leisure Family

10/10

Exceptional

26 May 2019

Verified traveler

Great for kids with kids club,children’s pool and activities including mini disco. Entertainment every night.Very friendly staff that go out of their way to help you.

Leisure

8/10

Excellent

23 May 2019

Elizabeth

Palace

The stay at the palace was great the only thing that let it down was the courtesy room once u showered and dressed u felt you needed another one because it was so hot and closed in

Partner

2/10

Poor

23 May 2019

Verified traveler

Property is tired and run down. Entertainment was almost non existent. Kids club staff had no motivation what so ever and sat with there faces tripping them.

Leisure Family_with_children

10/10

Exceptional

21 May 2019

Verified traveler

Very modern & clean
great kids facilities like kids club with soft play area, games room, kids pool with mini soft play
shows were not very good for children but it was off season so possibly why

Friends_and_family Family

10/10

Exceptional

14 May 2019

Verified traveler

Property meticulously clean staff very good not a bad location slight hill when accesssing hotel from main road.

Leisure Partner

8/10

Excellent

12 May 2019

Verified traveler

Small outdòor pool. Good indoor pool & spa. Food ok. Drinks expensive

Leisure Family

10/10

Exceptional

11 May 2019

Verified traveler

Lovely aparthotel. Super clean. Staff freindly and helpful. The hil looks daunting but not as bad considering the different entrances. Great family focus, but also great for couples. We will be back

Leisure Partner

10/10

Exceptional

08 May 2019

Verified traveler

Great quality medium star hotel in a quiet but convenient location

Leisure Partner

8/10

Excellent

28 Apr 2019

Verified traveler

We had a room on the 7th Floor, celling is too low in the bedroom due to the roof angle

Leisure Family

10/10

Exceptional

24 Apr 2019

Verified traveler

All employees were friendly and genuinely helpful, everybody spoke english and nothing seemed to be a problem! I have never had such a smooth stay in every aspect. Hotel amenities were brilliant, kids club was open til late, so much to do with children

Leisure Family

8/10

Excellent

20 Apr 2019

Verified traveler

The 200m walk up the hill to the reception might not suit older guests.

Leisure Family_with_children

8/10

Excellent

06 Apr 2019

Chunli

The service is brilliant, all the staffs are very friendly, very close to the beach, the food is just so so