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Hotel de Champagne

Reims · France

30 Rue Eugene MercierView location

8.4/10Excellent609 Reviews
Cleanliness8.4/108.4
Service8.8/108.8
Comfort8.0/108.0
Condition7.8/107.8
Neighborhood9.2/109.2
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel de Champagne

This medium-sized, comfortable hotel is situated on a quiet street in the heart of Epernay, the capital of the Champagne-producing region. Nestled between the city center and the Avenue de Champagne, home to the most prestigious Champagne cellars, it offers a perfect location.

In less than five minutes, guests can either enjoy a glass of fine Champagne at one of the amazing nearby restaurants or tour a famous cellar and discover the secrets of this bubbly elixir. Guests can also savor exceptional Champagne in the more private setting of the hotel's bar.

For those seeking a different kind of relaxation, the hotel offers an onsite steam room and fitness center.

Read more about this hotelShow less

A stay at Hôtel de Champagne places you in the heart of Epernay, steps from Champagne Georges Cartier and 3 minutes by foot from Avenue de Champagne. This hotel is 0.2 mi (0.4 km) from Hôtel de Ville and 0.3 mi (0.5 km) from Le Ballon Captif d'Epernay.

Stay in one of 29 guestrooms featuring flat-screen televisions. Digital television is provided for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
    • Pet fee: EUR 12 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

Avenue de Champagne 0.3 km / 0.2 mi
Le Ballon Captif d'Epernay 0.3 km / 0.2 mi
Champagne Georges Cartier 0.4 km / 0.3 mi
Moët et Chandon 0.4 km / 0.3 mi
Hôtel de Ville 0.4 km / 0.3 mi
Champagne Château de Boursault 0.5 km / 0.3 mi
Perrier Jouet 0.6 km / 0.4 mi
Champagne Pol Roger 0.6 km / 0.4 mi
Église Notre-Dame 0.7 km / 0.4 mi
Champagne Alfred Gratien 0.7 km / 0.4 mi
Leclerc-Briant 0.8 km / 0.5 mi
Janisson-Baradon 1 km / 0.6 mi
Champagne De Castellane 1.6 km / 1 mi
Mercier 1.7 km / 1 mi
Champagne Comtesse Lafond 2.1 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 29
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Multilingual staff
  • Lift access
  • Newspaper stand
Show 11 more facilities & services
  • Shop
  • Concierge
  • Newspapers
  • Luggage room
  • Bar
  • Meeting room
  • Sauna
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Hotel de Champagne

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Hotel de Champagne

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel de Champagne

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOM WITH TERRACEAPARTMENT • ONE BEDROOM WITH TERRACEAPT.B1-TR

    Photos are not available for this room type.

    Hotel de Champagne

    APARTMENT ONE BEDROOM WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hotel de Champagne

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel de Champagne

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Hotel de Champagne

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Hotel de Champagne

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel de Champagne

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX

    Photos are not available for this room type.

    Hotel de Champagne

    APARTMENT DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel de Champagne

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Hotel de Champagne

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel de Champagne

8.4
Excellent
609 Reviews
Cleanliness
8.4 /10
Service
8.8 /10
Comfort
8.0 /10
Condition
7.8 /10
Neighborhood
9.2 /10
Amenities
7.6 /10
100 reviews shown
8/10
Excellent
20 Jul 2026
Audrey
Well located for exploring the Champagne houses. Parking very easy on the road outside (free).
Room was clean as was linen and bath towels.
However, there were lots of blonde hair in balls on the floor ( I am a redhead so weren’t mine!)
Did have breakfast as lots of great cafes ! There were people using the breakfast facility
Partner
10/10
Exceptional
08 Jul 2026
Stephen
No headboard behind the bed. If you sat on the bed there were wall lamps and electrical outlets right where your head would rest. 1 uncomfortable chair in the room, so no place to sit that was comfortable. Mini fridge on the floor so you had to kneel on the floor to access it. Bath okay. We had a deck that had a good view. Bed was comfortable. Would not recommend.
8/10
Excellent
04 Jul 2026
Martin
Fine!
Partner
8/10
Excellent
04 Jul 2026
Anna-Carin
We are very satisfied with the hotel overall, but we are disappointed by the description of the exclusive toiletries. We assumed there would be more than just one bottle of shower gel and a bar of hand soap, such as body lotion and other premium bathroom amenities. We feel that the description is misleading in this regard.
Friends_and_family Friends
8/10
Excellent
28 Jun 2026
Ben
AC worked well in middle of heat wave
10/10
Exceptional
26 Jun 2026
Robert
Quaint hotel that has a bar open until 1am and great breakfast. Perfect quiet location as well.
Partner
10/10
Exceptional
25 Jun 2026
Guenola Stephanie
Clean room super nice staff and air con
Thank you for making our stay extra special
Partner
10/10
Exceptional
22 Jun 2026
Kirby
Friendly helpful staff
Partner
8/10
Excellent
22 Jun 2026
JoAnne
Good location.
Partner
8/10
Excellent
14 Jun 2026
Sophie
Very central in Epernay. Hotel is quite basic but fairly priced for the area. Staff very welcoming and breakfast good.
Friends_and_family Family
8/10
Excellent
30 May 2026
Leanne
Location was great, breakfast was great, absolutely nothing to complain about. It’s not a fancy property but has everything you need. Would stay there again.
Partner
8/10
Excellent
09 May 2026
Simon
Breakfast was good, room meads in good condition and clean. Aircon worked fine.
Partner
10/10
Exceptional
09 May 2026
Laura
Very friendly welcome - refurbished room on first floor was spotless and bed extremely comfortable- will come back
Partner
6/10
Pleasant
23 Apr 2026
Gay
This hotel is in a good location for the champagne Avenue it is just a 5 min walk away. The staff are not very customer focused and gave no information without being asked. Breakfast is ok if you like continental but do not use the egg warmer it takes 15 minutes for an egg to be cooked. The toaster is up to high for short people like me to be able to us ethe tongs to retrive it. The spaces is very limited and when busy you can wait for a while to get a cup of coffee or tea. The big one was no air con in the room as it was still the cold season so the reception man said so no aircon just heat. when we went the weather during the day was very hot and so the room on the 1st floor was very hot and opening a window when there is no breeze was pointless.
Family
8/10
Excellent
17 Apr 2026
Dola
Yes
Friends_and_family Friends
10/10
Exceptional
07 Apr 2026
Chelsey
Clean room, friendly staff. Convenient and easy
8/10
Excellent
08 Mar 2026
Eric
Calme, chambre confortable et propre, petit déjeuner correct. Pas de wifi
Partner
8/10
Excellent
26 Feb 2026
Jessica
Location was great, very central. Breakfast was really good with healthy and traditional options.
Partner
10/10
Exceptional
24 Dec 2025
Carlo
We had a great experience here! Definitely recommend this charming boutique style hotel. Our fully renovated room was huge (top floor) with terraces, full living room dining room kitchen, huge shower and especially CLEAN! I would definitely go back!
Business_and_leisure
10/10
Exceptional
21 Sep 2025
Julie
The hotel has a lot of character and charm. The location is absolutely idea for shops, restaurants and of champagne. We enjoyed our stay immensely
Leisure Partner
8/10
Excellent
13 Sep 2025
Erich
Close to activities
6/10
Pleasant
11 Sep 2025
Michael

Was expecting better

Pictures look better than the actual room, good location, no parking, fridge didnt work, odd choice of colors and small room which needs some updating,
Partner
4/10
Poor
10 Sep 2025
Susana
The bathroom is untenable. It is simply too small and not at all user friendly. The room, being as large as it is, it’s amazing the bathroom is beyond small. Location is super, though.
Leisure Partner
10/10
Exceptional
07 Sep 2025
Tremain
Bathrooms could use an upgrade. But great stay aside from that.
10/10
Exceptional
31 Aug 2025
Tracey

Perfect

Wry easy check-in , location perfect for restaurants
Friends_and_family Family
10/10
Exceptional
31 Aug 2025
Mike
Very nice place
Leisure
10/10
Exceptional
24 Aug 2025
Crystal
Good stay!
10/10
Exceptional
19 Aug 2025
Ove
Really positive experience at check-in - Lina (who was at the reception) gave us a lot of good advice regarding trips in Epernay and the surrounding area. Thanks for that Lina♥️ - the hotel is well located in Epernay - close to the most important places..
Partner
10/10
Exceptional
28 Jul 2025
Olov
Overall a really good experience. Nice and helpful staff. Ok breakfast and fairly large room. In the minus; only one small elevator and it’s a quite old building. Parking in the streets, no own garage.
Partner
8/10
Excellent
16 Jul 2025
Allan

Nice hotel, bed could be better

Nice hotel. Good aircon. Bed little hard...too hard...need soft madras
Partner
8/10
Excellent
13 Jul 2025
Luis
Great location near Champs Elysees
10/10
Exceptional
06 Jul 2025
steve

Great for Avenue de Champagne

Great location for Avenue de Champagne, staff were very helpful. No fuss, good continental breakfast and all round a great place to stay.
Friends_and_family Friends
10/10
Exceptional
04 Jul 2025
Alexandre
Nice stay, perfect location.
Business
6/10
Pleasant
22 Jun 2025
Gilles
The hotel was not what we had expected, the carpet in the rooms were stained, the shower was moldy and the shower head was half clogged.
Leisure Partner
10/10
Exceptional
11 Jun 2025
Nikka Marinela
This hotel was quite nice, convenient and made our experience in champagne very pleasant. I would a 100% book them again!
Leisure Partner
8/10
Excellent
05 Jun 2025
Berengere
We had a warm welcome at reception when we arrive at the hotel. The receptionist was very helpful and gave us all the information needed for our stay. He booked the restaurant for us too.
Friends_and_family Family
10/10
Exceptional
01 Jun 2025
chris
We had an amazing time in and this hotel is in a perfect location.
Friends_and_family Family
10/10
Exceptional
30 May 2025
KIM
Cute boutique hotel that blends modern and old world features. Friendly staff. Comfortable accommodations. Great central location. Not luxury but a good place to stay.
Leisure Partner
10/10
Exceptional
21 May 2025
Robert
This property is a short walk to the various Champagne Houses and a few blocks from the center of town. Nice staff and comfortable rooms.
Leisure
10/10
Exceptional
20 May 2025
Sherri K
Great location close to the vineyards, restaurants, bakeries, grocery stores
Partner
10/10
Exceptional
12 May 2025
Ross
Great
10/10
Exceptional
29 Apr 2025
Brittany
Great location, short 10 minute walk from the train station and minutes away from the Avenue of Champagne. Staff was extremely friendly in the room was great!
Leisure Self
8/10
Excellent
21 Apr 2025
Melissa
Great location.
Leisure Friends
8/10
Excellent
04 Apr 2025
julie
The hotel was comfortable but rather noisy. The breakfast was delicious! The staff was accommodating. The bed was comfortable. It was walkable to shops, restaurants & wineries.
2/10
Poor
08 Feb 2025
Elhadj
Toiletries is dirty no show
Leisure Partner
10/10
Exceptional
13 Dec 2024
Verified traveler

We will be returning

The hotel is centrally located and very comfortable. The staff was very helpful throughout our stay. They had a great selection of champagne. We will be staying there again.
Friends_and_family Family
10/10
Exceptional
07 Dec 2024
Melanie
Great value & location close to everything!
10/10
Exceptional
12 Nov 2024
Victoria
Great location. Friendly, helpful staff. A little difficult to navigate town due to lots of street repair & building activity.
8/10
Excellent
08 Oct 2024
Joan
Staff was great! Appreciate help with transportation!
Leisure Friends
8/10
Excellent
02 Oct 2024
Mike
Great Hotel - only problem - Noise from other rooms … walls too thin
Partner
6/10
Pleasant
02 Sep 2024
Katie
I was here with a group and we were all staying around Epernay. The hotel staff were great and friendly when I had any interactions with them. No iron or ironing board in the rooms, I was provided with one when asked but it was very dated and barely worked, the ironing board was rusty etc. Good walkable location, rooms are very small - was good for one person but no room to really move around etc. Good base to explore from.
Friends_and_family Friends
10/10
Exceptional
29 Aug 2024
Julie

Excellent place to stay

The staff were very helpful (Lena on reception went above and beyond - her attention to detail was exceptional!). We arrived early and they made a room available for us.

Breakfast was very good - typical French which was good since we were in France!

Room very comfortable especially the bed! Balcony was a lovely place to relax in the sun!!

Will be staying again when we next visit Épernay.
Partner
8/10
Excellent
14 Aug 2024
Ana
God location , nice and friendly staff.
Partner
10/10
Exceptional
31 Jul 2024
Renee

Great short stay

We enjoyed our stay. The staff were friendly and professional. It was quiet and central to shopping and restaurants. The beds were comfortable and had great air conditioning.
Friends_and_family Family
8/10
Excellent
24 Jul 2024
Martin Heien

Et hotel tæt på Avenue de Champagne

Hotellet ligger tæt på Avenue de Champagne. Personalet er venligt og morgenmaden er ok. Hotellet er slidt, der er meget lydt imellem værelserne og du skal være tynd, hvis du vil bruge toilettet på værelset. Senegene er okay og airconditionanlæget fungerer rigtigt godt. Alt i alt et okay hotel til prisen.
Friends_and_family Family
8/10
Excellent
20 Jul 2024
Verified traveler

Nice stay

Very welcoming and comfortable with great staff
Business
8/10
Excellent
19 Jul 2024
Anne

Nice hotel with good location

Nice hotel with clean room. Location good in the city center. Simple, but good breakfast.
Partner
6/10
Pleasant
14 Jul 2024
mrs helen l
Hotel is well situated to access Avenue de Champagne. Hotel itself is a little tired, dark walls and carpets a bit shabby. Breakfast and bar area adequate but overall would benefit from a refurb
Leisure Partner
10/10
Exceptional
10 Jul 2024
Patricia

Happy customer

Friendly helpful staff. Excellent position, close to city centre. We managed to get parking in the street outside the hotel.
Partner
6/10
Pleasant
08 Jul 2024
Robert
Rooms are ok with big comfy bed however hotel just looks a little tired especially carpets on stairs.
Leisure Partner
10/10
Exceptional
06 Jul 2024
Giles

Extortionate Car Parking

The only problem was the car parking which was in the Central Car Park which was underground. It cost a staggering €68 for 30 hours parking!!!
The Hotel was fine!!
Partner
10/10
Exceptional
01 Jul 2024
John

Great choice if looking for a boutique hotel

We had a wonderful stay - booked a Junior Suite and appreciated the larger room size with a sitting area for socializing with our friends that had booked a standard room. Staff were so helpful, great at answering questions about the area, and directions to the nearby paid parking. Also enjoyed the breakfast buffet each morning (cost was an additional 14 euros per person).
Partner
10/10
Exceptional
14 Jun 2024
Bruce

Comfy Room Close-to-Everything

A very comfortable room and hotel. Very easy walk to Avenue of Champagne and other sights. Friendly staff and easy checkin. Note that “Laundry Facility” means “Laundry Service” for a fee and not on-site coin op machines for guests. A very nice laundromat is close by. Even with that note, we’d stay here on another visit.
Partner
8/10
Excellent
04 Jun 2024
Verified traveler
Jules and the chambermaid were wonderful. Very helpful.
Partner
10/10
Exceptional
25 May 2024
Rosie
The staff was welcoming and friendly. The rooms were nice, clean, and serviceable. Location is great as it is close to things.
Leisure Partner
10/10
Exceptional
24 May 2024
Heloisa
Awesome stay! The view was lovely & the staff very friendly!
Partner
8/10
Excellent
20 May 2024
Tim
Nice hotel, small rooms and elevator..
Close to champagne houses and restaurants
Leisure Partner
2/10
Poor
10 May 2024
Austin
Carpet in hall was old and worn out. Rooms very small and dark.. they charged me 140 Euros for 2 buffet breakfasts which was higher than a top class hotel… only saving grace was the very helpful young man who booked us in and helped us get the correct ticket to park the car on the road outside the hotel.
Leisure Partner
8/10
Excellent
02 May 2024
Joanne
Very close to the avenue de champagne. The rooms were clean and the staff helpful.
Leisure Partner
6/10
Pleasant
18 Apr 2024
Tomoki
Nice bar and lobby. Friendly staff.
Leisure Partner
2/10
Poor
02 Apr 2024
Kelly
WiFi did not work, had to leave and spend money at another location, staff did not care
6/10
Pleasant
21 Jan 2024
Adam

Basic, clean and adequate for a 1 nights stop over

The hotel is ideally located but the rooms at the front are on a road so can be a little noisy, the rooms where fine and basic, clean, bed linen was clean, hate when hotels out on extra cushions and bed covers as they look grubby and not very hygienic, just make a bed and leave it in my opinion.
Bathroom really needs a update, was adequate but old and I thought was too basic and a little grubby but was clean.
If you want basic and centre this is was fine.
Self
10/10
Exceptional
08 Nov 2023
Staci K
The propert was very pleasant but the best part was Jules at the front desk! He was kind, attentive and went above and beyond to ensure our stay was comfortable! Thank you Jules!
Leisure Partner
8/10
Excellent
24 Oct 2023
Elizabeth

Overnight stay

Well located hotel in Epernay. Rooms comfortable, although a little small. Some areas are in need of refurbishment - the shower attachment in our room was broken - but there seems to be work in progress. There is plenty of on street parking just outside which is free on Sundays. Reasonable value for money.
Friends_and_family Family
6/10
Pleasant
27 Sep 2023
Aliki
Parking old bathroom what the show on picture not like room
Leisure Partner
10/10
Exceptional
20 Aug 2023
Ole
Very close to the Champaign houses
8/10
Excellent
25 May 2023
Susan
Pros: Rooms and lobby were very clean and updated. Walkable to Avenue de Champagne. Nice bar in the lobby. Small continental breakfast was delicious. Nice stay.

Cons: concierge was not very friendly. Difficult to find parking. ParkingOn street only.
Leisure Friends
4/10
Poor
13 May 2023
Emelie
The condition of the property was bad.
Stains on the lampshades, no water pressure and broken carpet. Overall, very bad condition.
Leisure Partner
8/10
Excellent
12 May 2023
Nancy
Property is on the edge of the old town and about 5 minutes walk to the Avenue de Champagne. The room was spacious but the decor a bit tired with the bathroom needing some attention. The location was the primary benefit of staying here. Non-secure, spotty WiFi was an issue.
Leisure Partner
10/10
Exceptional
22 Apr 2023
Elimay
Really nice boutique hotel
Leisure Friends
8/10
Excellent
22 Sep 2022
Sheila
This hotel was affordable and clean. The one strange thing as an American traveling in France was working the lights in the room. Once that was straightened out (you need your room key to insert into the light slot), the stay was lovely.
They have an amazing continental breakfast (for a small fee- totally worth it!) and room service available.
Bed was comfy.
Leisure Self
6/10
Pleasant
09 Sep 2022
Tina

European tour

Staff were exceptionally friendly and very helpful we managed to park outside the front door of the hotel and paid for street parking the room was comfortable but really really small
The biggest disappointment was breakfast which was poor
Partner
8/10
Excellent
01 Sep 2022
John
All good
Leisure Family
6/10
Pleasant
30 Jul 2022
Doug
I would not stay at this hotel again. It was basic. The woman who checked is in rude and no customer relation skills. Answering phones whilst checking in and no apologies from her. Breakfast basic, although eat as much as you wish
Partner
2/10
Poor
17 Jun 2022
Alicia

Do not stay here. It's a conference hotel.

This hotel is not 4 star, it's barely 2 star, possibly 4 stars in 1985, but not this century. Rooms really dirty, everything is stained. Terrible experience with no power in the room, there is a master power button we weren't shown so no electricity or aircon. Terrible! We were moved to another room but again aircon didn't work and it was so hot. The garden view they talk of is a view of a carpack and the very small garden near reception. When I escalated my concerns to Anita, I was spoken to in an appalling manner. Anita - learn to do your job better. This hotel is not in a nice part of Lyon, near the business district and university. That's it!
Friends_and_family Friends
6/10
Pleasant
21 Aug 2021
Verified traveler

Hotel correct

Hôtel très bien placé mais que je ne classerai en 3 étoiles, prestations correctes sans plus.
Friends_and_family Friends
10/10
Exceptional
15 Aug 2021
Verified traveler

Great place for a stopover in Épernay

Perfectly located. Super friendly staff. Clean, comfortable bed. Easy parking.
Partner
6/10
Pleasant
05 Jul 2021
Sten
Inget Wi Fi och mycket störande ljud från rummet bredvid som jag tror var någon form av lagerutrymme i hotellet.
Friends_and_family Family
8/10
Excellent
04 May 2021
Christophe

Sympa

Accueil sympathique et efficace,
Business
10/10
Exceptional
14 Oct 2020
Eric
Hôtel très agréable, chambres confortables, propres et joliment décorées.
Friends_and_family Friends
8/10
Excellent
11 Sep 2020
Yasmina
Helt ok hotell på bra läge. Något slitet men för det man betalar var det ok,
Partner
8/10
Excellent
20 Aug 2020
Verified traveler

Bon sejour

Tres bon sejour, chambre conforme a mon attente. Malgré tout la porte fermait mal et une alarme incendie dans la nuit a cause d'un disfonctionnement. Receptionniste a l'ecoute. Rien a redire la dessus
Business
8/10
Excellent
03 Aug 2020
Hanna

Epernay

Lovely stay and very friendly staff.
Partner
8/10
Excellent
30 Jul 2020
Ola

I

Reception very helpful and welcoming. Air conditioning not working during whole stay making nights very uncomfortable. Free parking and electric car charging advertised as being on site however not included. Car charging can be found in town in city parking garage at a cost.
Partner
10/10
Exceptional
27 Jul 2020
Sandra
the hotel is in the very good location! there is a public parking just next to. only one minus- the doors of the rooms are very noisy! you could hear everyone slamming them. But in genera- hotel and the staff is nice
Partner
8/10
Excellent
19 Jul 2020
Gregory

Parking issues

The only problem here is parking, absolutely hopeless and the management had no change for us to feed the meter
NOT great after a long drive
Business
8/10
Excellent
17 Jul 2020
Gregory

Parking nightmare

Car Parking is a serious issue here. Make sure you have change and refill the meter every 2hrs (if you stay that long) Once unpacked you have to go and find some municipal parking area.
Front desk does'nt have change and there instructions are vague. Hotel is functional but the parking sucks.
Business
10/10
Exceptional
29 Jun 2020
Debs
Perfect location, clean, the lady at the reception was very attentive and nice. Booked my dinner and helped with my baggage (a lot of them). Perfect place for a stop over.
Leisure Self
10/10
Exceptional
24 Dec 2019
Liam

Lovely Recently Refurbished Hotel

The hotel appears to be recently refurbished. The staff were amazing and helped with any queries I had.
Business
8/10
Excellent
22 Sep 2019
Julia

Epernay short stay

Ticked all the boxes, not exceptional.
Convenient, dogs were welcome, an improvement from when this hotel was part of Best Western
Partner

Location & surroundings

Hotel de Champagne
30 Rue Eugene Mercier, Epernay (champagne), France

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Hotel de Champagne

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