Name: Kyriad Epernay
Address: Rue De Lorraine, 3 Bis, Épernay, 51200, FR

10/10

Exceptional

22 Jul 2026

Hélène

Personnel serviable, bien situé, bon petit-déjeuner.

Partner

10/10

Exceptional

10 Jul 2026

Karen

Stayed here several times
Great owner and location right on the Main Street for champagne houses

Partner

8/10

Excellent

21 Jun 2026

Norma

We stayed here for two nights on our way to Provence. We chose this hotel specifically because of its location just off Avenue de Champagne, thus enabling us to walk to the champagne tasting we had booked. It has no restaurant on site but is only about a 15 minutes walk from the centre of town & a number of restaurants/bars and a 7 minute drive from one of the Champagne Museums. The room was clean & comfortable but would have benefited from the provision of a kettle & some cups. The staff were pleasant & helpful and were happy for us to leave our car in the car park whilst we went for lunch on the day we checked out.

Family

2/10

Poor

13 Jun 2026

Christopher

Staff on arrival excellent and very helpful. Recommended a very good restaurant for evening meal, The hall down to our room was dark and unlit, Room very small with no character, not one picture on the wall. No place to put your clothes and only room to hang a couple of jackets or dresses. The bed sheets were clean but barely covered the mattress and when you went to sleep certainly didn't cover you. Pulled the quilts out from there storage spot under the hanging section close to the floor and discovered that they had no quilt cover on and they were dirty and stained and didn't smell very nice, Had no option but to use them for the night. Bathroom had mold on the ceiling and around the skirting there was dust and dirt. No in room safe or glasses for water only some paper cups. Tea /coffee makings non existent,
Very disappointed with the overall state of this hotel and having stayed at other properties in the chain this fell well below standard. Needless to say we checked out the following morning very unhappy visitors. It saddens me to have to write such a review.

Partner

10/10

Exceptional

11 Jun 2026

William

Ideal location to explore Eperney and Avenue de Champagne,

Family

10/10

Exceptional

02 Jun 2026

Tony

Very good location walkable

Partner

8/10

Excellent

22 May 2026

Simon

Secure parking and walking distance to town, very simple furnishings in small rooms but very clean, lovely breakfast area with conservatory for casual seating and pretty external small gardens. Good breakfast, and if you are British ask for a kettle which you can put in your room for the early morning tea .....

Partner

10/10

Exceptional

18 May 2026

Dave

Easy and safe parking with convenient location to bars, restaurants and of course champagne houses.
Very simple but spotlessly clean rooms Very welcoming and friendly owners and staff Definitely recommend for one or two nights in Épernay👍

Partner

10/10

Exceptional

30 Mar 2026

Jose Mauricio

Everything was great and the walking distance to the main Champagne houses makes this hotel unbeatable

8/10

Excellent

20 Feb 2026

Sarah

There are some big positives to this hotel but also some things to be aware of.
Positives:
-The owners (British husband and French wife) are delightful, friendly and helpful
- The secure car park is a big plus in Epernay
- it’s a nice 30 minute walk into town along the Avenue de Champagne
- Breakfast is included and is good and varied
-there is a nice lounge with a fire to sit in
Things to note:
- the walls are paper thin and you can hear every conversation or noise from not only the rooms next to you but also those over the corridor
- the hotel accepts dogs. Not a problem until owners leave them alone in the room and they bark incessantly.

10/10

Exceptional

25 Oct 2025

Charene

Excellent property. Location was central, parking was safe and easy, hotel staff were warm, welcoming and happy to help with all requests. Breakfast was very worth the extra cost. Best baguettes we had over the 2 weeks we were in France.

Leisure Family

10/10

Exceptional

21 Oct 2025

Bryan

The management and staff were friendly and efficient plus assisted when required.

8/10

Excellent

13 Oct 2025

Len

Very good stay everyone was particularly friendly and helpful.

Partner

8/10

Excellent

03 Oct 2025

Ali

Vinyards everywhere.

Leisure Pet

6/10

Pleasant

22 Sep 2025

Francis

Relatively cheap. Great location for champagne houses. Free parking.
Not great rooms and paper thin walls but you get what you pay for.

10/10

Exceptional

03 Sep 2025

Susan

Excellent

6/10

Pleasant

31 Jul 2025

Deborah

The staff was really friendly and very helpful, gave us lots of insights about the area and a few tips on where we should go.
One thing to note, mainly if you go in the summer is that standard rooms do not have air conditioning and we unfortunately went during the heatwave so needless to say we didn’t have a great night which I will take partial responsibility for as I could investigated more. The main reason behind our disappointment is the early wake up call by the drilling that was happening in the room next to us. Considering we barely slept due to the heat, we were very much looking forward to sleep in as it was a bit cooler in the morning but the intense drilling noise made it absolutely impossible. Other that that, the area was lovely, very close to all the champagne tasting places, and a short walk to the centre.

Leisure Partner

8/10

Excellent

27 Jul 2025

Derek

Handy hotel for a stay in Champagne

Two night stay as part of a holiday touring France by car. Hotel very close to the main champagne houses for visits and tastings. Rooms quite small but OK for a short stay. Car park free but was very busy during our stay and not easy to manouevre a large car once full.

Partner

6/10

Pleasant

25 Jul 2025

Nicholas

The hotel is good for a basic hotel. It’s very clean and in a good location. We didn’t have breakfast or use the lounge/bar area but they looked ok.
The rooms are clean and basic but very stark. The lighting is very poor and not at all welcoming. It’s a good stopover hotel if passing though but not somewhere I would want to stay any longer.

Leisure Partner

10/10

Exceptional

17 Jul 2025

Peter

Great place

A brilliant hotel in a fab location the entire team could not have been more helpful great suggestions for places to taste champagne and to visit. Fabulous location at the end of the Avenue de Champagne quite and comfortable

Friends_and_family Friends

10/10

Exceptional

25 Jun 2025

Elaine

The owner/managers of this hotel are very welcoming and gave everyone we saw a friendly welcome, assisting with dining reservations, advice on the local area and being very friendly whilst maintaining a discrete presence. They were very accommodating with my request to use a small portion of their fridge and freezer to keep my ice packs and butter cool. I could not recommend this hotel highly enough. I definitely want to come back.

Leisure Partner

10/10

Exceptional

03 Jun 2025

Patrick

Good location and facilities. Park lot is tight but the staff let me park the 9 passenger van in the handicap stall.

Business_and_leisure Partner

10/10

Exceptional

26 May 2025

William

Perfect place

Nice little inn that served drinks and food. Walkable to the town. Nice staff that took time to chat. Highly recommend.

Business

8/10

Excellent

25 May 2025

Simon

Staff really helpful and friendly, room slightly small / no tea or coffee facilities. Breakfast good, location excellent.

Leisure Family

10/10

Exceptional

22 May 2025

Ann

Comfortable stay , pleasant location

Very helpful receptionist . Room very clean . A mattress topper would have been nice . Lovely breakfast .

10/10

Exceptional

28 Apr 2025

rahim

Overall an adequate place to stay while in Epernay. Be warned though, the walls are thin.

Leisure Partner

10/10

Exceptional

07 Apr 2025

Garry

Wonderful hosts, nice location.

Leisure Friends

6/10

Pleasant

30 Mar 2025

Stefano

Walkable distance to Av of Champagne, very convenient, clean room, great and friendly service at reception. Room kind of noisy if you are staying on ground floor, but if you are like me it won’t bother you for long. Great value. Could definitely return.

Leisure

10/10

Exceptional

05 Mar 2025

John

Wow

Amazing location, metres off the fabulous Avenue de Champagne. Nice car park, champagne decorations, fantastic staff. I’ll be back.

Self

10/10

Exceptional

06 Feb 2025

Victoria

Great location and friendly hosts

8/10

Excellent

03 Feb 2025

Tim

Good standard

A good stay in a budget hotel , very friendly reception and a good choice at the buffet breakfast . Hotel well located at the start of the Avenue de Champagne. Free parking was a bonus too

Partner

8/10

Excellent

04 Nov 2024

Neil

Good value

Leisure Partner

10/10

Exceptional

01 Oct 2024

Helene

Overall, a very nice stay at a good price.

Leisure Pet

10/10

Exceptional

08 Sep 2024

Christopher

Great little hotel with good rooms and a very friendly welcoming team!

Leisure

6/10

Pleasant

08 Sep 2024

David

The hotel was comfortable and clean with very easy access to the champagne houses. Staff were very helpful. Value for money stay. The bistros and restaurants were all full and were quite rude when we asked if they had space for two, so make sure you book if you want to eat in Epernay.

Partner

10/10

Exceptional

04 Sep 2024

PK

Such a friendly reception and full of great advice. It would have been nice to have bananas on the breakfast buffet but the choice overall was very sufficient.

Friends_and_family Friends

8/10

Excellent

17 Aug 2024

Rachael

.

Leisure Family

10/10

Exceptional

12 Aug 2024

Stephen

Great hotel, a few steps from the Avenue de Champagne. The owner was incredibly helpful with tips and local advice and it made the perfect location for a visit to Epernay

Leisure Family

10/10

Exceptional

13 Jul 2024

Verified traveler

Simple and very comfortable

Lovely friendly hotel. Great staff, very helpful. Hosts dual nationality French/English. Extremely accommodating.

Partner

10/10

Exceptional

18 Jun 2024

Kristi

The front desk staff were wonderful. They helped us so much and gave us great recommendations. It was a bit cramped for the 6 people in two rooms but it was doable for our time in Epernay. The hotel is close to walk to the different tasting rooms but is not very kid friendly. No playgrounds in the area.

Friends_and_family Family

10/10

Exceptional

07 Jun 2024

Susan

Great location and very helpful hotel owner

Lovely stay Great central location very helpful hotel owner. Very comfy bed

Partner

10/10

Exceptional

02 Jun 2024

antony

Clean and good value to be very central

Leisure

10/10

Exceptional

07 May 2024

Clive

Perfect value stay in Epernay.

Positioned 150 metres from the Avenue de Champagne, this is a perfect place to stay in Épernay. A great friendly welcome, free convenient parking and clean smallish but very comfortable rooms. Great value as well.

Partner

10/10

Exceptional

05 May 2024

Jane

A bit far from the town center, but good value for the $

Leisure

4/10

Poor

19 Feb 2024

Dave

One up from camping. Bed hard as rock. Pillows flat as a pancake. No sleep. Bad back. No facilities, no bar, no snacks, no food bathroom very good, clean, large shower. Wont stay here again.

Leisure Partner

6/10

Pleasant

26 Oct 2023

liliane

The staff was friendly and helpful. The location excellent. Free car park wS a bonus. The Hotel room was quite basic, no possibility to ventilate safely at night as opening was a door on ground floor. The downstairs rooms looked quite tired.

Leisure

10/10

Exceptional

24 Oct 2023

Colin

Great staff. Nothing was a problem we asked for a kettle and extra pillows and we got them. Breakfast was good.
This is the best place to stay for champagne tasting. Short walk to 2 big champagne houses and then turn the other way and walk all the way down Avenue des Champagne with many tasting and beautiful buildings.

Leisure Friends

6/10

Pleasant

12 Oct 2023

Anne

This is a bare bones accommodation but the location is amazing. The staff was very nice and helpful. A little TLC would go a long way to making this a more desirable destination in the amazing town of Epernay.

Leisure Partner

8/10

Excellent

10 Oct 2023

Jane

Very friendly staff - suited us perfectly.

It does what it needs to do. The location is brilliant. The staff were fab, it was a bit noisy within the hotel as the walls seemed thin.

Friends_and_family Family

8/10

Excellent

27 Sep 2023

Gerard

Nice place to visit Epernay

Small room but very clean. Nice for 2 days stay. Close to champagne houses. Mercier just around the corner. Breakfast simpel but enough. Service correct and friendly

Partner

10/10

Exceptional

06 Sep 2023

liliane

Excellent location near prestigious avenue de Champagne. Very friendly and helpful staff and management. Free safe parking.
I didnt see a lift and there is no air conditioning in rooms which is a pity by hot weather.

Leisure Partner

8/10

Excellent

05 Sep 2023

richard

Very helpful new owners.

Great service by the new owners. Very helpful and full of great ideas to improve our stay. Location worked very well for us. Breakfast was good and room was comfortable but needing a modest refurbishment which the new owners are starting soon.

Friends_and_family Friends

10/10

Exceptional

03 Sep 2023

Adrian

Nice walk from the hotel down the Avenue de Champagne into the town for dinner. Try the Cave du Champagne - it’s excellent

4/10

Poor

24 Apr 2023

Michelle

Hotel in Epernay France

Lovely welcome by the new owner whos only been there for 6 weeks . The out side look lovely with free parking whixh was a bonus . We went to our rooms and they were basic to say the least . The place needs a re furb no window in the room , a doir onto the carpark but didnt feel safe to leave it open overnight . Bedrooms need a window that can be ooened as was far too hot . If the owners want to make a go of this they definitely need to give the rooms a re
Furb other wise they wont have any returners .

Friends_and_family Friends

10/10

Exceptional

30 Jan 2023

Marie-France

Love Epernay

N/A l’ve been there before the receptionist Camille and Anthony was very helpful and amazing make the customer very comfortable.

Friends_and_family Friends

4/10

Poor

26 Jan 2023

Nick

Smells of cigarettes

The whole hotel including the room reeked on cigarette smoke. We had to open the window to the room to get some fresh air only to find a bucket of discarded cigarette butts outside the room

Partner

8/10

Excellent

16 Aug 2022

sue

Great for Avenue de Champagne

Clean and simple ,small room but big enough for 2 people for 1 night ,pleasant staff, breakfast enough to travel on. Free parking and very easy access to the Avenue of Champagne makes it a good reasonably priced choice

Partner

10/10

Exceptional

07 Aug 2022

Roderick

Great hotel, location could not be better

Leisure Friends

8/10

Excellent

11 Jul 2022

Andrew

Happy

Small, comfortable hotel, with rooms of an adequate size. Good location, enough on-site parking, good housekeeping. My second stay, and I will choose it again.

Partner

8/10

Excellent

28 Jun 2022

huw

Rooms a bit tired and need to improve the curtains

Leisure Friends

10/10

Exceptional

20 Mar 2022

David

Good location

Not a bad hotel good location and friendly staff

Partner

8/10

Excellent

17 Mar 2022

VERONICA

Ok for the price. Could improve bathroom conditions.
Staff super friendly.
Definitely a good option if youbwantvto stay for a short period of time

Leisure Family

10/10

Exceptional

04 Nov 2020

Ronnie

Great place to stay! Very close to everything, certainly avenue de champagne and breakfast is recommended

Leisure Partner

8/10

Excellent

15 Sep 2020

Marc

The receptionist was friendly and helpfull. Due to Covid a lot of services where not applicable.
The room was tiny. But good value for money.

Partner

8/10

Excellent

27 Aug 2020

David

1 night stopover

Friendly staff, convenient and practical for our needs

Partner

6/10

Pleasant

05 Aug 2020

Carla

old-fashioned hotel at good location

Hotel is at good location to visit Champagne houses. Hotel, especially bathing room needs an upgrade. No availability of reception withour in- and outcheck momenta, not reachable in case of urgency. We tries 2x but no response

Friends_and_family Family

4/10

Poor

22 Jul 2020

Verified traveler

Very Good Location, and that's about it!

Prior arrival I got an email from the hotel all in French (had to use google translate) basically saying the reception won't be open for check-in until 5pm due to COVID-19?(because the staff needs extra time to clean?)

We arrived at about 12, so left our car in the hotel car park, the hotel doors are all closed so we can't even use the facilities after a long drive. Thanks to its great location, walked to the Avenue de Champagne for our champagne tour/tasting, and used the luxurious and clean facilities in the fancy champagne houses. We came back at 4:45pm, obviously hotel still not opened yet, and saw some people sitting in their car waiting.

We got our ground floor tiny room eventually. No air conditionin, so we had to leave the door (direct access to the garden/carpark/street) open overnight to let the room cool down, and turn all the lights off so the moths and insects don't come in. Glad we're don't have any valuables items and we're not attractive so we don't have to worry too much about our safety.

Next morning, finally got some natural light in the room. So I found some pubic hair on the bathroom door frame, guess they used the same cloth to clean the toilet first and then the door? (hope they didn't clean the bedside table with the same cloth too?) Oh and more fluff underneath the desk. So why did we have the late check-in again?

But its only 1 minute walk to Avenue de Champagne, so you can get pretty drunk and still have a good night sleep! LOCATION!!

Partner

8/10

Excellent

22 Sep 2019

Verified traveler

It's a basic hotel that could use with an update, but it's clean, friendly and the location is perfect!

Leisure Partner

10/10

Exceptional

16 Sep 2019

Verified traveler

I think this is perfect for a quick sleep. Slept very comfortable. Basic and all you need.

Friends_and_family Partner

8/10

Excellent

17 Aug 2019

Graham

Good location, just out of town centre in a quieter area. Staff friendly and helpful, and rooms clean and tidy , if a little cramped. Worth a visit to the bar on arrival, as a glass of good local (small Independent vineyard) champagne very reasonably priced. The walk into town for dinner also passes several unheard of names, all of which offer tastings or single glass options in very pleasant surroundings.

Partner

4/10

Poor

30 Jul 2019

Verified traveler

The accommodation was rather basic which is ok for the price we paid. Also it was in a good location with only a 10-15min scenic walk to the restaurants and cafes. It was also clean. Unfortunately the air conditioning did not work and the tv was not clear. We did not have the best sleep as it was rather hot.

Leisure Partner

8/10

Excellent

24 Jul 2019

Lydia

Convenient; good value for cost

Super convenient to champagne houses; just a short walk. Can also easily access the center of town with many restaurants and shops. Friendly staff who were very accommodating and did their best to communicate in English.

Rooms small, but seemed to have been renovated with new furnishings.

Would stay again.

Friends

6/10

Pleasant

21 Jul 2019

Andrew

The Price of Champagne

A typical 1960's French chain hotel, which means small rooms and (hopefully) reasonable prices. This is close to the Avenue de Champagne in Epernay, so is popular with tourists and the price in season reflects that (higher than the hotel itself is worth). It's been well-modernised and is well-managed, but the rooms are small and the shower room smaller still. Adequate (just) work space, excellent wi-fi, good parking and very convenient for the Champagne houses of Epernay.

Partner

8/10

Excellent

04 Jul 2019

Deborah

Great location, hotel is quaint looking from the outside. Our room smelled quite bad but was doable for a night so we didn’t complain.

Partner

10/10

Exceptional

02 Jul 2019

PETER

Compact but great location an friendly staff

Family

6/10

Pleasant

24 Jun 2019

Verified traveler

The hotel is in desperate need of a facelift inside. The addition of air-conditioning is a priority, we could open any window as there was only a door allowing full access from the outside. Bar facilities were poor with only bottle beer being offered.
Although we chose not to take the breakfast, the facility was closed when we were about to depart at 08:15.

Leisure Partner

8/10

Excellent

06 May 2019

Verified traveler

Close to the Avenue de Champagne, the Kyriad is convenient, quiet and staff are very helpful, Walking distance to champagne houses and the centre of the town. Good choices for breakfast.

Leisure Friends

8/10

Excellent

29 Apr 2019

Verified traveler

Good location just around the corner from Avenue de Champagne. 20 minute walk into town. Very hard bed and noisy corridor with badly fitting doors that scraped and echoed down the hall during the night and early morning. Good parking and helpful staff.

Friends

8/10

Excellent

20 Apr 2019

Verified traveler

Nice stay in Epernay, good value. 1 k walk to restaurants and train station, but an easy and pleasant walk

Leisure Partner

8/10

Excellent

08 Feb 2019

Verified traveler

We liked that the staff was friendly, spoke English well, and allowed us to check in early. The location was excellent with being 10 minutes walking distance from downtown. The ONLY thing that we would recommend the hotel to improve was the showers. There is no curtain or door and they are very small, so water goes all over the floor.

Leisure Partner

10/10

Exceptional

31 Oct 2018

Verified traveler

Room was good , not large but adequate. Would stay there again. Staff was very friendly.

8/10

Excellent

02 Oct 2018

Peter

Nice hotel in excellent position to explore Epernay

Friends

8/10

Excellent

29 Sep 2018

Michael

Service was great. The room did have some maintenance that needed to be completed.

Friends

8/10

Excellent

29 Sep 2018

John

The location is excellent, an easy walk into town along the magnificent Avenue de Champagne.
The bed was very comfortable and a good choice of things for breakfast. Bit of a squeeze getting into the shower as the screen was fixed and I thought the towels were rather small. Plenty of parking, so overall good for a stopover and good value for money but not a destination hotel.

Friends

4/10

Poor

27 Sep 2018

Verified traveler

Carpet smells, coffee pot mildewed-reception great

This hotel advertised that they had renovated the hotel in 2016. While the sink and shower seem somewhat updated, the carpet is terribly stained and had a terrible odor. We had to open the window and leave for a few hours so we could tolerate the smell. We left the window open all night even though it was cool. The bathroom is extremely small with a very thin and high shelf running over the sink. The mattresses were uncomfortable. There was no room for suitcases (we had two) and the fold-up luggage rack had only three attached straps- the others were gone or frayed off. The coffee pot in the room was mildewed and dirty.WiFi bad

Partner

10/10

Exceptional

22 Sep 2018

Ann

Champagne stay

Staff friendly and helpful. Small but clean and comfirtable. Easy walk to Moet & Chandon for champagne tour!

Partner

8/10

Excellent

04 Sep 2018

Verified traveler

Easy walking distance to Avenue de Champagne

We could only spend one night in Epernay so needed to be handy to the Champagne houses. Hotel Kyriad was within easy walking distance to Avenue de Champagne and the Village just beyond that. Our room had everything we needed and was very comfortable. Also breakfast was plentiful.

8/10

Excellent

03 Sep 2018

carl

nice hotel, excellent staff and great location.

Family

10/10

Exceptional

08 Aug 2018

Verified traveler

The hotel staff was very accommodating to our needs. It was a great stay. Thank you Hotel Kyriad!

8/10

Excellent

15 Jul 2018

Robert

Good hotel in great location for visiting the champagne houses

Partner

4/10

Poor

11 Jun 2018

Sal

The only real positive about this hotel was the free and easy parking, which was why we booked it. However it had had the smallest ‘double’ bed ever seen, one hard to reach socket, and no air conditioning. But the main complaint was that our room (no 3) smelt like a sewer. We complained the first day and the receptionist expressed surprise, said she would look into it but when the room started flooding (an unrelated problem!) on day 2 the new receptionist said the smell was due to standing drains. After the third receptionist expressed surprise, until it was clear we knew the source of the smell, we realised they knowingly lie about this smell.
At least they moved us to a better room in response to the flood. (but not the smell)
While it is a nice walk along Ave de champagne- it is 15-20 mins to the edge of the centre/ restaurants, which makes a long walk back at the end of the night.

8/10

Excellent

20 May 2018

Natalie

2 minute walk from avenue du champagne

Perfect location, bed comfortable and good shower but room a little basic.

Partner

6/10

Pleasant

04 May 2018

Verified traveler

it was a satisfactory stay, bonus adequate parking

Partner

6/10

Pleasant

03 Apr 2018

Katherine

The location was great, but overall the hotel was tried and very dated, the bathrooms had been refurbished. There was no English speaking TV channels.

Partner

8/10

Excellent

02 Apr 2018

Verified traveler

Nice, clean, good location but breakfast rather basic and not very much centred on healthy choices though fruit was available.

6/10

Pleasant

23 Mar 2018

Nick

Good location close to Avenue de Champagne

This hotel is very well located just a block or so from the eastern end of the Avenue de Champagne where all the main champagne houses in Epernay are based, but is a bit highway motel in style and a bit tired and jaded in appearance. Friendly and helpful staff and the buffet style continental breakfast is good, but it really offers little more than a bed for the night and we'll certainly look to stay somewhere else the next time we return to the Champagne region.

4/10

Poor

15 Oct 2017

Luc

Disappointing.

Room small and ugly.Very noisy.I will never go back there.

10/10

Exceptional

03 Sep 2017

Hieldyk

Great location!

Amazing location 10 min walk from epernay centre where there are lots of bars and restaurants. Hotel is clean and comfortable - great for the price. Can drive to champagne houses easily - would stay again.

8/10

Excellent

30 Aug 2017

Verified traveler

Ok for overnight stay

Stayed in Epernay on way south.Nice town.Hotel adequate for our needs. Ok

8/10

Excellent

22 Oct 2016

david

convenient and local hotel

great location for the champagne houses, and close to town all walkable .