Name: La Villa Eugene
Address: Avenue de Champagne, 82-84, Epernay, 51200, FR

10/10

Exceptional

16 Jul 2026

Cristiana-Maria

Lovely property in great location

Family

10/10

Exceptional

09 Jun 2026

Patricia

Everything about La Villa Eugene was outstanding! The wonderful room and bathroom were very spacious and beautifully furnished. These attributes were exceeded by the warm and friendly staff who gave us exceptional service from arrival to departure. The location of the property is ideal, within walking distance of many of the champagne houses, including Moet and Chandon. Breakfast also was outstanding with a great selection including delicious croissant. The staff greeted us with fresh squeezed orange juice and any type of coffee we wanted. We highly recommend this exceptional hotel!

Family

10/10

Exceptional

29 May 2026

Katia

Magnifique endroit à découvrir. Tout était parfait. La piscine chauffée était super !

Friends

10/10

Exceptional

06 Apr 2026

Caroline

I loved this hotel. It is a bit of walk to the heart of town, but en route you will find many wine tasting rooms and beautiful villas. My room was elegant and the staff were lovely. I stayed here in March so the pool wasn't open yet, but it would be a special place to stay in the summer. The breakfast was excellent and everyone was incredibly accommodating and helpful in making suggestions about champagne tastings, restaurants and excursions.

Self

10/10

Exceptional

05 Apr 2026

Friedrich

Excellent hotel with very helpful staff. We thoroughly enjoyed our stay and would recommend this hotel to anyone visiting the region.

Partner

10/10

Exceptional

31 Mar 2026

Natasha

We had an excellent stay at La Villa Eugene. Staff were so friendly and inviting. The room was beautiful and the bathroom was huge. I appreciated the robes and turn down service. The breakfast was delicious and had a lot of homemade items. I would definitely stay there again.

Partner

10/10

Exceptional

08 Mar 2026

Linda

We stayed in a superior double and it was very well appointed. Vaulted ceiling as using roof space, quality furniture and comfortable. Staff were excellent. Breakfast was plentiful and to a very high standard. The breakfast room is delightful and everything is beautiful, well considered and of a high quality. Antiques and curios in abundance.

Partner

10/10

Exceptional

17 Feb 2026

Mr Nick

Staff were very friendly and faultless. Room was lovely great location

Partner

10/10

Exceptional

14 Feb 2026

sven

room and surroundings perfect. Nice and friendly staff. Making recommendations and reservations

Business

10/10

Exceptional

08 Nov 2025

Ian

Lovely comfortable hotel with professional friendly staff. Private parking at a cost. Very quiet and a breakfast. Location close to all many major champagne producers.

Partner

10/10

Exceptional

28 Oct 2025

Ramon G

Everything

Partner

10/10

Exceptional

24 Oct 2025

Sara

This hotel is incredibly well appointed and absolutely stunning. The staff is not only top tier, but kind and generous. I cannot wait to return!

Leisure Self

10/10

Exceptional

03 Oct 2025

Sharon

Nice room on the 3rd floor. Loves the Wugene Bar. Staff was wonderful.

Leisure Partner

10/10

Exceptional

26 Sep 2025

J TYLER

Wonderful and elegant!

I can’t say enough about this hotel. It was beautiful, elegant, and historic. Every part of it was wonderfully decorated, including the breakfast room which overlooked a garden. The room was spacious and well appointed with many thoughtful touches. The staff was very friendly and thoughtful and helped us with every arrangement necessary. I only wish our stay had been longer.

Partner

8/10

Excellent

21 Sep 2025

Gillian

Beautiful hotel but book room in main building

Weekend trip away to the champagne region, hotel was beautiful but we were in a ground floor room outside. Would have preferred to be in the actual hotel to really feel the experience, also it was quite loud at times above our room which was not great . Would go back but only if the room was inside main building upstairs .
Breakfast was really good (altho not included) and the service was excellent. Location perfect , parking onsite (charged per day) .

Partner

10/10

Exceptional

12 Sep 2025

Anne-Maree

Boutique hotel charmingly decorated and appointed in Belle Epoque style. They seemed to have thought of every detail to make the room comfortable. Very friendly and helpful staff who seemed truly happy you are staying with them. Nice pool and hot tub. Very conveniently located to Avenue du Champagne where many houses are located offering champagne tasting.

Leisure Family

10/10

Exceptional

19 May 2025

Jessica

Great boutique hotel

Wonderful hotel in a great area- easy to walk to Champagne Avenue. Yummy breakfast. The beds seem a little older so they are a little lumpy - i think they need replacing. Everything else was wonderful though!

Friends_and_family Family

10/10

Exceptional

09 May 2025

Heather

If you're traveling to Champagne France, be sure to stay at La Ville Eugene. The property is conveniently located at the top of Avenue De Champagne and walking distance into town. If you're lucky enough to have good weather, be sure to plan a day relaxing by the pool.

Leisure Partner

10/10

Exceptional

19 Apr 2025

Dido

Beautiful hotel full of character and just a short walk from the champagne houses and town centre. The staff were charming and happy to help with anything. The breakfast was outstanding and served in a wonderful room. All in all a really lovely experience.

Leisure Family

8/10

Excellent

12 Apr 2025

Zoe

It’s on quite a main road, which was unexpected. It’s a charming place was Eugene Mercier’s house and next door to their caves.
Rooms lovely, bed and amenities great but pillows terrible- lumpy and hard.
Breakfast not good value.

Leisure Partner

10/10

Exceptional

31 Mar 2025

Erica

Beautiful property, great staff. Comfortable accommodations and we will be back! Delicious breakfast in an incredible room! The bar is super!

Leisure Partner

10/10

Exceptional

26 Nov 2024

Karen

Exceptional Epernay

Lovely hotel and staff! Highly recommend

Friends_and_family Friends

10/10

Exceptional

26 Oct 2024

Jeffrey

Everything was wonderful. The property was beautiful with a peaceful serene feeling Rooms were spacious and quite even though we were facing the street side.
The staff could not do enough for you they were always helpful and pleasant.
We will definitely be back on our next trip to the champagne region!!

Leisure

8/10

Excellent

23 Oct 2024

PETER

Excellent friendly staff. I believe that the rooms should be renovated

Leisure Family

10/10

Exceptional

12 Oct 2024

Ginny

Charming friendly Villa Eugene

The staff were all friendly and very helpful. We had some train issues that they helped us resolve quickly.
The hotel is beautiful and quiet and would highly recommend.
Breakfast was good in a very pretty setting. Did not use the pool but it looked very nice.
The bar is also very charming!

Partner

10/10

Exceptional

20 Aug 2024

Annmaree

Amazing stay

From the moment we arrived, everything was perfect. The highlight of our stay was sipping Champagne by the pool—pure bliss in the heart of Champagne country.

The room was beautifully appointed, with a comfortable bed that ensured a great night's sleep. Every detail was thoughtfully considered, creating a relaxing and luxurious atmosphere.

The hotel’s tranquil setting made it easy to unwind and recharge. Whether lounging by the pool or enjoying the peaceful surroundings, I felt completely at ease.

Overall, this hotel provided the perfect mix of relaxation, luxury, and Champagne indulgence. I can't wait to return and would highly recommend it to anyone looking to experience the best of Épernay!

Partner

8/10

Excellent

04 Aug 2024

Andrew

Not very helpful with Bsggage

Partner

10/10

Exceptional

26 Jul 2024

Chris

Great hotel on the Avenue

Really lovely hotel in a great location on the famous Avenue de Champagne. This hotel has great history as it used to be the family home of the proprietor of Mercier.

Very nice room, helpful team, we had a great 2 night stay.

6/10

Pleasant

24 Jul 2024

Natasha

We checked in late due to car trouble. We were given the worst room, closest to reception. The AC was broken and the patio door did not lock. Neither were fixed during our stay. The property is older than in the photos. The kitchen staff was lovely. However, disappointed that reception gave no concessions due to our issues with the room.

10/10

Exceptional

17 Jun 2024

Stephan

Lovely

Lovely art deco villa v close to the route de champagne houses...so ideal! Weather was poor so we didn't use the pool but it looked great. Breakfast was nice too!

Partner

10/10

Exceptional

05 Apr 2024

PETER

We had a fantastic time there. All the people there were very helpful and friendly, which we felt truly appreciated!

Leisure Family

10/10

Exceptional

06 Nov 2023

Tracey

The property was very well maintained and comfortable. The room was large and all amenities had been provided

Leisure Partner

10/10

Exceptional

06 Nov 2023

Boris

Will definitely stay again.

Leisure

6/10

Pleasant

13 Oct 2023

Raissa

Wonderful staff and beautiful property, but space in rooms not quite functional. Had to move around sideways in certain spaces. Difficult to shower without door opening and soaking floor. At 5'6\", I was fine, but my 6'2\" husband kept bumping into everything 😂

Business_and_leisure Partner

10/10

Exceptional

10 Oct 2023

Gary

A premiere cru of a place to stay

A truly elegant and sophisticated place to stay. The welcome was very warm and efficient. Our room was beautifully appointed and the bed was extremely comfortable.
The only downside was when we asked reception to book us into a restaurant that had been highly recommended to us the young man on duty was not helpful and booked us into another restaurant (which was okay) giving us the reason that the restaurant was fully booked, however when we went into our preferred restaurant after having eaten at the restaurant he had booked we found out that there would have been a table available to us at the time we wanted.
The staff at breakfast time were an absolute delight and cheerfully accommodated our choices

Partner

8/10

Excellent

20 Sep 2023

catherine

We loved the pool, but the traffic is quite loud so it’s hard to really relax by the pool. Walking distance to everything. We were charged for parking which wasnt ideal. I think we were charged for 2 days of parking although it was really 24 hours ( one day) as we had only booked one night. Staff were very friendly and eager to show us around the property.

Leisure Partner

10/10

Exceptional

23 Aug 2023

Jutta

Lovely!!!

Family

8/10

Excellent

19 Aug 2023

tim

No upgrade & recommended very average restaurant

Business_and_leisure Partner

10/10

Exceptional

29 Jun 2023

Paul

Lovely quaint hotel

lovely hotel in great location friendly staff. would recommend

Partner

10/10

Exceptional

15 May 2023

Emelie

Super friendly staff, good service, large room and a hotel with a lot of character!

Leisure Partner

10/10

Exceptional

06 May 2023

Tom

Lovely property, convenient, location, and the staff was very helpful. Épernay is a beautiful place to visit.

Leisure Partner

10/10

Exceptional

22 Feb 2023

Nihat

Historic, beautiful villa with well-maintained decor, rooms, and common areas. The location was also amazing, within walking distance of many attractions and Epernay's downtown.We truly enjoyed our stay and would love to go back soon...we also have to mention the friendly and very professional staff, who assisted and served us throughout our stay...special thanks go to Magalie / Réceptionniste - she started her amazing support even before we arrived...Thank you for making our experience a special one...All the best...

Leisure Friends

10/10

Exceptional

02 Sep 2022

Carlos

Great service, great location

Friends_and_family Friends

6/10

Pleasant

06 Aug 2022

Jay

The lady at the check in was great, but unfortunately downhill from there. We had a standard room which was larger then expected for EU but the room and decor were very tired. A/C was broken in all the standard rooms we were told so we had a temporary portable one in the room. It was huge and super noisy. The location was not as good as we thought as well as on a busy road and far from town. (It was great for visiting Mercier winery though)

Leisure Partner

10/10

Exceptional

14 Jul 2022

David

Charming property. The room we had was small but contained everything we really needed. Great location to walk to the attractions, so it is quietly and comfortably convenient.

Leisure Partner

6/10

Pleasant

06 Jun 2022

Peter

Meh

While Villa Eugene was picturesque from the outside, the property itself is not a five star property by any stretch of the imagination. The location is, at least, very nearby many of the famed champagne houses and only a short walk or drive from the little downtown of Epérnay.
The hotel is very understaffed - often nobody was at the front desk or available to answer the phone or for a question by the pool. To that end, we often had to look around the property for someone and we were then chastised for simply wandering around the house or the grounds. The blonde woman (who is apparently the owner) is extremely unfriendly. We were constantly criticized or questioned for simple requests or questions. It’s as if we were inconveniencing her for paying to stay here. Overall, we did not feel welcome - if she was nearby, she watched us as if we were children or as if she expected us to steal something. The rest of the staff is very friendly, but it’s clear they do not enjoy working for/with this woman.
We were also told we cannot drink anything from the outside in the hotel area and must purchase everything from the hotel bar, despite being in Champagne (where the point is to taste and buy at various wineries and champagne houses and then enjoy your purchases). An absurd policy - most hotels have a bar or a shop or room service and they do not ban you from drinking your own drinks.
There decor is mismatched and often conflicting (it is not elegant “French provincial style” as photos

Partner

10/10

Exceptional

26 Sep 2021

Rick

A lovely room, breakfaat area, bar, and convenient location aere all part of la Villa Eugene's appeal. We had a wonderful stay.

Leisure Partner

10/10

Exceptional

17 Sep 2021

William

The service was amazing. I would highly recommend staying there.

Nicola the concierge was super helpful. We had a small issue with our A/C the first night, and he took care of it at 11pm, which was supposed to be his time to leave.

In general the whole staff care about their guest having an exceptional experience.

We did not eat on site, so I can not comment on the food.

Partner

6/10

Pleasant

12 Sep 2020

Verified traveler

The place is beautiful. Location and parking are great. Service, however, unfortunately was lacking. We were not greeted upon arrival or helped with our bags. One afternoon I was out by the pool and after about 30 minutes someone came out to ask if I wanted a drink. Breakfast was ok, but not great.

Friends_and_family Friends

6/10

Pleasant

11 Aug 2020

CLARE

The staff there were lovely, but the hotel looks very weary and is definitely not the most stylish place we have ever stayed. It’s quite surprising for such a level of bad taste in the Champagne region. The garden area (“parkland”) is definitely over sold and the interior design is frankly quite naff. We treated it as somewhere to sleep, although expensive, rather than a destination in itself. It certainly won’t be appearing on our Instagram!

Partner

10/10

Exceptional

12 Jul 2020

David

eco

Excellent location and secure on site parking

Partner

8/10

Excellent

26 Feb 2020

Verified traveler

Stylish an beautifully kept. Rooms however were very hot and the air conditioning didn't seem to work. This however was our only criticism - everything else was perfect and I'm sure had we stayed longer they would have sorted out the temperature as the staff couldn't have been more helpful and charming.

Leisure Friends

4/10

Poor

28 Jan 2020

Verified traveler

The location of the hotel is excellent for exploring epernay and Avenue De Champagne. Car parking at the hotel is charged at 15 euros per night, and whilst secure (gated complex) we felt a little cheated by the car parking charge when the room charge was not cheap. The staff were fantastic, very polite and the hotel is a beautiful building but we found the beds to be really uncomfortable, the pillows very hard and the shower was only lukewarm. A 5 star hotel which didn't stand up to 5 star standards.

Leisure Friends

10/10

Exceptional

12 Dec 2019

Verified traveler

Beautiful old home that has been nicely updated. We will stay there again.

Leisure Family

8/10

Excellent

02 Oct 2019

ANITA

We were a little dissapointed to get a downstairs room next to the reception desk, but it was nicely equipped.
The reception staff were very helpful.
The hotel is noisy as it’s in the main road, but it is very well placed for the champagne houses and walking down Champagne Avenue.
It would be best to be aware that there are very few restaurants open on a Monday and Tuesday night, so these need to be booked in advance as the hotel does not have a restaurant.

Friends_and_family Friends

10/10

Exceptional

20 Aug 2019

v

Excellent room. Wonderful and helpful staff. Perfect location. Our only issue was lack of gym!

Leisure Partner

10/10

Exceptional

29 May 2019

Verified traveler

This hotel is at the top end of the Avenue de Champagne. Mercier is right next store and a beautiful place we called home for tasting and snacks across the street calle Elodie. The pool area is quiet and beautiful. They have a charming bar right off of the parking lot. The hotel room is clean with a modern spacious bathroom equipped with Robes and sleepers. Breakfast is very good and you can dine inside their beautiful dinning room or around the pool. Staff is polite and professional. Would stay here again.

Leisure Partner

8/10

Excellent

28 May 2019

David

Good location hotel

Nice staff good location would say more 4 star than 5

Partner

10/10

Exceptional

14 May 2019

Verified traveler

I know it seems that every hotel I’ve been giving top of the line but Sarah sleep we did not stay in a bad place the whole trip everyplace was stunning this was no different right on champagne roll easy parking beautiful sweet insanely gorgeous bathroom and as usual a great bed to sleep and restaurants are very close by within 1 km and a beautiful pull up top that wasn’t open when we were there because of the weather

Leisure Partner

10/10

Exceptional

15 Mar 2019

Verified traveler

Fresh fruit & bottled water replaced in our room daily. Good sized room, excellent shower and bathroom and parking immediately outside the hotel reception.

Leisure Partner

8/10

Excellent

27 Feb 2019

Verified traveler

We had room 21 which was beautiful. It’s a shame that the hotel doesn’t have a restaurant open in the evenings.

Leisure Partner

10/10

Exceptional

10 Dec 2018

Earle

i shall return

5 minutes walk from main champagne houses.8 euro taxi to city centre.Friendly and helpful reception team.
Cosy if separate bar.The rooms are exquisite with those wonderful sink in and sleep mattresses.Oozes quality.

Family

6/10

Pleasant

25 Nov 2018

Paul

Disappointing

We were received by a very cool receptionist which put us off right away.
The villa is beautiful but our room was uncomfortably small. We weren’t even able to dress at the same time. We both were disappointed in our accommodation.

Partner

10/10

Exceptional

08 Oct 2018

David

Recommended

Traveling back to UK
Overnight

Partner

10/10

Exceptional

28 Jul 2018

Kevin

Amazing stay

Second time we stayed here and it has always been an amazing experience as the hotel on itself is amazing but the friendliness of the Staff makes it exceptional

Partner

10/10

Exceptional

18 Jun 2018

J

Perfect Choice

It was our first time in the Champagne region and this was a perfect choice. Room 31 was fantastic with a roomy bathroom, bedroom and balcony. The staff really made an effort and champagne on arrival was perfect. The breakfast and setting was outstanding. However, it is not cheap. For the price of the room, I would have expected breakfast and car parking to be included. The location is the real best feature of Villa Eugene. It is perfect to be able to walk to all the tastings and it it not too far to carry bottles back after purchase!!!!

2/10

Poor

30 May 2018

Verified traveler

Terrible hotel - would never stay there again

Terrible choice, unfriendly staff, someone tried to break into our room in the middle of the night.
Breakfast service is ridiculous and slow (eg they are hiding the nespresso capsules so it takes ages to get a coffee). And there are hidden cost (parking)

10/10

Exceptional

24 May 2018

Kevin&Cathie

Can't say enough about this hotel! One of our new Fav's! Bedding and bed most comfortable & quiet. Hotel has gr8 attention to detail VERY clean with impeccable design for you artsey peeps like me! Great breakfast and we enjoyed the bar wine/champagne selection as well as the pool. Stay there if you can!!!!

10/10

Exceptional

17 May 2018

Bob

Elegant hotel on “Champagne Row” of mansions.

10/10

Exceptional

27 Mar 2018

Verified traveler

This small hotel was more than I expected. The dining area was like sitting in the Secret Garden.

10/10

Exceptional

19 Mar 2018

David

Recommend

Excellent friendly hotel
Great location

Partner

2/10

Poor

16 Mar 2018

JOHNCALVIN

Never again will i stay in this hotel!

Dont trust this hotel. They will falsely accuse you of stealing their stupid book. Room is smelly!

Partner

10/10

Exceptional

12 Nov 2017

Coralee

Top spot!

Great place to stay in Epernay. Close to Moët & Chandon. Great breakfast and bar.

Partner

10/10

Exceptional

09 Oct 2017

Effie

Lovely historic boutique hotel

We loved staying at this hotel. The room was perfect with many comforting amenities in the bathroom. Nice touches with fresh fruit in the room. The location was wonderful. We walked along Avenue de Champagne, had dinner and walked back late in the evening.

The breakfast was one of the most enjoyable experiences. I imagine the room was once a conservatory. The view from the walls of windows was peaceful looking out onto the garden. The food was delicious. I would absolutely stay here again.

Partner

8/10

Excellent

29 Sep 2017

Nick F

Nice comfortable stay in a beautiful old hotel

Staff were friendly and efficient and spoke good English to help where my French failed!
Room was comfortable, clean and well decorated.

6/10

Pleasant

31 Aug 2017

john

Nice building, overpriced.

Villa was once home of the Mercier family and has been expensively renovated. Our top floor room odd shape, fitted out badly with plastic chairs etc. bed firm to hard, wardrobe door impossible to shut with full hangers, breakfast not special, bar entrance outside but safe off road parking. Very pricey for what you actually get.

10/10

Exceptional

22 May 2017

Colin

Central location for Champagne region visit

Excellent location (Avenue de Champagne) and beautiful ambiance at this private hotel. Large, well appointed rooms and stunning breakfast room facility with comprehensive and elegantly presented menu. Helpful, friendly staff. A bit of a walk from the centre of Eperney but easy access, including to recommended restaurants via taxi service.

10/10

Exceptional

17 Apr 2017

Simon

Quality stay

We came to Epernay for an important Birthday celebration.
The Hotel is great and is just a 15 minute walk to Moet and the Town Centre.
In Summer this will offer a respite from the crowds, and has a lovely pool and it's own bar.
Our room was lovely and well furnished and the staff great.
It was full at the weekend and just a shade on the pricey side but we did love our stay and wish we had stayed another night

Partner

8/10

Excellent

12 Feb 2017

Verified traveler

Lovely boutique hotel

We stayed for one night. The staff were incredibly friendly and accommodating . Would recommend highly . A beautiful part of the world for a visit .

10/10

Exceptional

15 Dec 2016

Verified traveler

A return visit to a very nice hotel

A short walk to the centre of Epernay. A lovely boutique hotel with plenty of character

6/10

Pleasant

09 Nov 2016

Rick

Read the small print!!

On the face of it, the pictures represent a quality hotel worthy of the room rate. But whilst it is beautifully appointed, it's not exactly a hotel more so a very upmarket B&B with a bar because no dinner is available! The room was disappointing. We booked a King bed but didn't get one. Very small bedroom area and bathroom had no bath. The shower was tiny and we're not large!

10/10

Exceptional

15 Aug 2016

Verified traveler

This is a fabulous hotel. Great location . Beautifully restored and appointed.

Partner

10/10

Exceptional

13 Aug 2016

Leslee

Lovely!

Everything about this hotel was absolutely top notch! The service, the morning breakfast and the accommodations. Very very lovely! And, close to everything in Epernay. Already looking forward to our next visit.

Partner

10/10

Exceptional

12 Aug 2016

Verified traveler

Fairytale-like setting with loads of charm

We were here for two nights, exploring the Champagne houses of Epernay. The property itself is lovely, with picturesque gardens, spacious rooms and beautiful public areas. All of the staff were attentive, helpful, gracious and very knowledgeable about the area. Our French is poor, but their English was excellent.

Partner

10/10

Exceptional

09 Jun 2016

Elliott

Luxury on Avenue de Champagne

We stayed two nights in May 2016 and it was fantastic! A little too cold for the pool, but the grounds are beautiful. Service was great with lots of recommendations for restaurants and wineries. It's walking distance to town and tasting.

Partner

10/10

Exceptional

08 Jun 2016

Anon

Excellent choice

Fantastic hotel, close to the centre of Epernay. Beautiful building, with a lovely well-kept room. Very clean. Staff were exceptionally friendly with good recommendations. Would certainly stay again.

6/10

Pleasant

17 May 2016

Lyman

A Little Tired and 15 Minutes from City Center

The hotel is about a 15 minute walk down the Avenue Champagne from the Epernay city center. The general condition of the hotel is OK but iit s a little tired and past it's prime. Overall it is over priced considering these factors.

Partner

10/10

Exceptional

30 Apr 2016

Cindy

Great place to stay in Epernay.

Room and stay were great. The location was very convenient to walk to town and visit the nearby champagne houses.

Partner

6/10

Pleasant

18 Apr 2016

Verified traveler

Lovely but no easy walk to restaurants

We assumed Epernay was a smallish town with easy access to restaurants, since the hotel does not have one. True, but be aware that the nearest restaurant was a fifteen minute walk away. Although the Villa Eugene is on the edge of town it is on a busy road, so the option to open the windows at night was limited and unfortunately the rooms had to be either all air conditioned or all heated and we are at an on/off weather time of year...so our only option was to have them cut off the heat to our room which also cut off the air supply! Finally, after working for a day the internet failed on our floor. However the staff was as helpful as humanly possible and overall our stay was pleasant.

10/10

Exceptional

12 Jan 2016

Michael

Lovely stay in Champagne

Service was exemplary.

Partner

10/10

Exceptional

04 Jan 2016

Verified traveler

Nice Hotel in Champagne Region

We arrived to a wonderfully appointed room with a courtyard on the second floor. The bathroom was spacious and we were next to the breakfast area in the mornings. The view was amazing and accessing downtown to shop and experience the local eateries was simple. The concierge also alerted us to the restaurants we would have available as we were there during the end of the year when many businesses close down for a vacation.

10/10

Exceptional

16 Dec 2015

Jennifer

Great stay in Epernay

Lovely hotel in a great location. Easy to find and plenty of secure parking. Hotel staff were excellent, very friendly and helpful with all aspects of our stay.

In our room the Wifi and Cable connection were a bit intermittent, but that didn't affect our stay as we were certainly not there to be watching TV etc!

Partner

10/10

Exceptional

10 Nov 2015

Aparna

Wonderful

Beautiful hotel on Ave de Champagne. Perfect location for the major champagne houses. The rooms are beautiful and the showers are awesome with complimentary perfume that was a great touch.

Partner

10/10

Exceptional

21 Oct 2015

Verified traveler

Home sweet home...that is what it was!

I will keep it short.
I stayed at the villa for 2 nights and I had an amazing time.
-The staff was very caring and even asking me if I had slept well
-They kindly booked some taxis when I needed it (at no extra cost)
-I stayed in one of the large suite (room 22) which was stunning and quiet
-The mattress and pillows were very comfortable
-The room is fitted with an ipod speaker dock which was great to allow playing my favorite music
-The temperature in the villa (room and main facilities) was surprisingly well managed considering this is not a new building
-The villa is in the same street of all the well known producers of champagne (Moet, Mercier, etc...), very closed (about 10-15mns walk) from them and from the heart of the city.

10/10

Exceptional

26 Sep 2015

Verified traveler

Fantastic hotel

Amazing hotel and staff were wonderful. We would definitely recommend to all our friends.

Partner

10/10

Exceptional

14 Sep 2015

Lea

Love this place, will definately return

This Villa is AMAZING!!
Staff were extremely helpful and so lovely. They have given suggestions on best places to visit and restaurant to eat at.
Comfortable bed, large room, beautiful gardens, great location in Epernay, walking distance to town and Champagne houses along Avenue De Champagne.
We got engaged whilst staying at the Villa and the staff were so happy for us and gave us a glass of Champagne on the house to celebrate.
I would definitely go back to stay on return to Epernay.

Partner

8/10

Excellent

30 Aug 2015

Derek

Great start to our holiday

Great stay in Hotel Eugene. Staff were
Superb. Couldn't do enough for us. We stayed in a standard room which was pretty spacious and had a huge bathroom. Breakfast was good, although not amazing. Pool area is lovely and the small bar is perfect for a nigh cap.

The hotel is a pleasant 15 minutes walk to the centre of epernay and along the way you pass all the lovely champagne houses so you hardly feel the time pass!

Would stay again if in the area.

Partner

10/10

Exceptional

27 Aug 2015

Verified traveler

Excellent stay.

A great hotel - very comfortable with lovely staff.

Partner

10/10

Exceptional

23 Aug 2015

Mark

great hotel to spoil yourself

Great place to stay when you want to enjoy a bit of luxury

Partner

10/10

Exceptional

18 Jul 2015

Sheika

A walk away from the avenue of champagne

A planned stop on our route, super location, parking.
The room was very nice that we stayed in, though a bit pricey for what it was in comparison to other 5 star hotels we've. Stayed in.
Breakfast was lovely, and helpfulness of staff, booking restaurants and taxis.
Fantastic place to visit the champagne houses and Epernay itself.

Partner