Bagatelle

France , Reims
ÉPERNAY , Zone Les Bas Jardins
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50 reviews shown

8/10

Excellent

30 Aug 2025

Grant

Nice enough lodge in a great Kalahari setting. Some of the rooms are set quite a distance from the main lodge so a great opportunity to get your steps up (maybe e-scooters or similar could be handy).
Variety of food was fine. Some Staff were more friendly & guest focused than others (no more needs saying)
TIP - ask Staff about viewing the Meerkats between 08:00-08:30 when heading to brekkie.
Worth a visit 👌

10/10

Exceptional

04 Jul 2025

Camille

Perfect and wonderful station and experience

Leisure Partner

8/10

Excellent

30 Dec 2024

Patricia

Must stay

For couples rooms, there should be one double mattress to improve in comfort, our room had two separate ones placed together with a gap inbetween.
We didn't know that we had to pre-book game drives and missed the afternoon one which we had rushed to check in in good time to be able to join but were told it was fully booked.
Aside the above, all was excellent.

Partner

10/10

Exceptional

27 Dec 2024

Joanna

Expansive Kalahari views

We had a two night stay at Bagatelle - stsying in one of the dune chalets. The view of the Kalahari is spectactular from both the balcony and the room and it is possible to see several animals. Apart from the dune chalets, it looked like the view from other rooms was far inferior.
The room itself was large (not massive) and well conditioned.
The main lodge building has the restaurant and pool - both are functional but nothing special - except Kudu wander in.
The food was excellent - highest quality we had in Namibia.
Overall staff service was good if a little unenthusiastic.
The lodge offers a few activities. We did the nature drive around the ranch and cheetah feeding which was excellent. They also offer star gazing but the astronmer was not there so we were unable to do it.

Partner

10/10

Exceptional

25 Dec 2024

Rodney

Lovely lodge, a self contained safari resort really. One could spend days here relaxing!

Leisure Self

10/10

Exceptional

12 Mar 2022

Ami

Amazing stay

We loved our stay. The location is amazing and so is the service.
We really enjoyed the Game Drive, it's a must (we took the combo tour and we loved it).

Service was great and food was really good. Dinner was at a very high level.
For me, being Vegan, they had a lot to offer which is not common in Namibia.

I would highly recommend it.

Friends_and_family Family

4/10

Poor

28 Dec 2019

Verified traveler

This is at best a 2 star facility. We stayed in the Dune Exclusive and would strongly recomment to keep to the lower budget options as this was not worth the exhorbitant price. Everything is very dated - furniture, towels, jacuzzi, tablecloths and napkins, one poorly functioning toaster with 70 plus guests. Cleanliness is well below standard. No wifi if you have a Samsung device even in main lodge as advertised. Staff is poorly trained and disinterested. Meals were average at best.

Partner

8/10

Excellent

30 Mar 2019

Verified traveler

Good stopover between Windhoek and Fish Rivet Canyon. Though it’s very commercial. Lots of activities on offer.

2/10

Poor

29 Nov 2018

martin

Booked a Savannah chalet months in advance & paid at time of booking. On arrival we were told all Savannah Chalets were full & we'd been upgraded to the farmhouse. This sounded odd as ours was already paid for months ago. I asked what made the farmhouse an upgrade? The front desk guy just had a constant smirk on his face & said was better, but could not explain why. We were told the farmhouse was 2 miles off site & we'd need to drive there ourselves & get the staff to collect us for dinner. This didn't sound like an upgrade & sure enough when we got there, instead of being in our own chalet, we were in a building converted into 5 different rooms. No view, less space, no bath like the Savannah chalet would've had. Our view from the room was parked cars & hosepipes left on the ground. Inside the room was ok, but it wasn't the room I paid for & certainly no upgrade. There were no facilities here, apart from a pool round back of the building in front of someone else’s room. We noticed all the rooms in the farm building were occupied, so we weren’t the only ones that were allegedly upgraded. We waited 90 mins for the dinner pick up. There was no phone to call front desk. The meal was nice & had a nice atmosphere sitting outside. This was the only nice part of our stay. Basically we were lied to & told we'd been upgraded, rather than apologise for giving our room away. A bad experience made worse by incompetent staff. Would not visit again & not recommend it. Avoid!!!

Partner

10/10

Exceptional

10 Oct 2018

Perla

We had a wonderful stay. The lodge is in a beautiful location. Dinner and breakfast were very good. Staff is very friendly.

10/10

Exceptional

12 Jan 2018

Verified traveler

meerkats

Really enjoyed Bagatelle, especially the animals roaming around the grounds - and the chance to see the local meerkats! The morning drive in the Kalahari was beautiful and the night drive was resplendent with stars.

Partner

10/10

Exceptional

28 Aug 2017

Verified traveler

Relaxing stay, high standard

Really fabolous place to be.
Many services offered which can be attractive.
Unfortunately the pool was under construction.
Food was really excellent!

8/10

Excellent

22 May 2017

Jane

Great location

A unique desert experience with red sand dunes around you. Great food and comfortable rooms. Some redecoration of some rooms is needed. A very enjoyable stay.

10/10

Exceptional

24 Jan 2017

cowen

Lovely lodge in Kalahari

Bagatelle is really worth at least one night's stopover if not two. We stayed for two and were glad we did. We were upgraded to a Dune Chalet 😊which was really comfortable, crisp linen bedding, good and much needed air con, with amazing west facing terrace with views. Sitting with a sundowner watching the meerkats play was magic. The communal areas are stylishly furnished. Food here is also of a very good standard....and the pool is great for cooling down in. You meet an interesting mixture of people...some camping, others driving from lodge to lodge as we were. We went out on the morning scenic drive and really enjoyed it.....it's low key but you do see some game, we were lucky, a bat eared fox....but it is what it says, scenic. You can also go out on horses. Staff all very friendly and helpful.

8/10

Excellent

02 Jun 2015

Penny

Beautiful location

We stayed in a dune chalet which was beautiful and right on the edge of the desert which afforded us a gorgeous view and complete silence. The lodge was lovely as well and the service good. The one big drawback, and largely the reason we selected Bagatelle, was that we wanted to see the cheetahs. There were 3 in an enclosure, and our half-hour ride to see them was OK but not great. It paled in comparison when we saw cheetahs in the wild at Erindi.

Partner

10/10

Exceptional

21 Feb 2026

Stefan

Wunderschöne Landschaft, tolles Team, superbequemes Bett, hervorragende Verpflegung und die Game-Drives sind phantastisch!
Ich komme wieder!

Self

10/10

Exceptional

17 Nov 2025

Verified traveler

Très belle expérience dans ce lodge du début à la fin avec des couchers de soleil magnifiques que vous pourrez voir aussi en allant nourrir les guépards ou à dos de cheval.Nous avons eu un malentendu pour la chambre et la propriétaire est venue nous voir personnellement pour nous offrir un upgrade et nous avions une chalet magnifique. Les repas à l’extérieur avec un service raffiné ainsi que le décor enchanteur en font un endroit que je vous recommande pour un arrêt. De là vous pourrez vous rendre à « Death Valley » qui est une route qui se fait quand même assez bien car la moitié est pavée.

Leisure Partner

10/10

Exceptional

19 Sep 2025

Adrian Peter

Grossartige Lodge

Wunderschöne Chalets auf den Dünen. Super nettes Personal.

Friends_and_family Friends

10/10

Exceptional

23 Aug 2025

Cinzia

Bagatelle Una grandissima tenuta

Location molto bella: grande con gli chalet di varia tipologia ben distanziati.E’ un ranch molto grande con molti animali anche liberi. Si svolgono lezioni di equitazione. Bellissimo l’ingresso con vari prodotti esposti di alta qualità.Una delle impiegate alla reception è stata poco empatica e cortese. Lo chalet assegnato 7 molto grande, pulito. Bagno pulito con set di asciugamani profumati e morbidi.Presente set di cortesia Dinner: ampia e molto suggestiva sotto un grande tendone la sala dove si cena con pavimento in sabbia rossa.. Servizio inadeguato con tempi di attesa lunghi. Il cibo proposto al banco del self service abbondante e di buona qualità. Breakfast: vario e abbondante con presenza di dolce e di salato. Frutta yogurt marmellate pane e brioches di ogni tipo.

Friends_and_family Friends

10/10

Exceptional

17 Aug 2025

Andrea

Das frühstück sowie abendessen war sehr gut. Wor hsben uns sehr wohlgefühlt.

Leisure

8/10

Excellent

02 Jul 2025

Benjamin

Nice hotel, but slow checkin

8/10

Excellent

02 Apr 2025

Marco

Personale non eccessivamente formale

Leisure Family

10/10

Exceptional

05 Mar 2025

Anne-Francoise

Parfait

Friends_and_family Family

6/10

Pleasant

01 Jan 2025

Nathalie

Très dommage, le tapage nocturne a ruiné le reste

Tout aurait été parfait si seulement j'avais pu dormir! C'était la nuit du 31 décembre, c'est sympa de faire une animation musicale, mais si j'avais voulu faire la fête toute la nuit je ne serais pas venue dans un lodge cher au milieu de nulle part! Je voulais juste me reposer et profiter de la nature, à la place jai eu un concert puis une musique de boite a tue tête qui m'a empêché de dormir.

Partner

10/10

Exceptional

27 Nov 2024

Andre Christian

Ein wundervoller Fleckchen Erde mit atemberaubender Kulisse, super nettem und zuvorkommendem Personal sowie einer der schönsten Aussichten die man sich vorstellen kann. Tolles Essen.
Wir hatten die teuerste Zimmerkategorie, Exclusive Dune Chalet, und es trotz des wirklichen hohen Preises nicht bereut.
Lediglich der Hauptpool könnte dauerhaft etwas mehr saubergemacht werden.
Wir haben keinen Cent bereut und würden beim nächsten Mal wieder dieselbe Zimmerkategorie wählen und die Abstriche woanders machen.

Leisure Partner

6/10

Pleasant

10 Nov 2024

Willem

Un zoo avec une belle vie pour les animaux

Les dunes sont tres agréable avec une belle vue. Le personnel sont très sympha mais malheureusement les propriétaires sont très désagréable avec eux, j avais honte. Ils pensent que les blanc sont superieux aux noires. On n a pas aimé du tout ! Le safari est pas naturel, comme un zoo mais les animaux ont une belle vie.

Friends_and_family Family

10/10

Exceptional

30 Jul 2024

Henning

We would recommend a dune chalet rather than a chalet, the view from the terrace is next level. The \"naturdrive and sunset\" is fantastic, if you're lucky you will meet Bruno & Grace, a friendly White rhino couple. Dinner and breakfast are a 10 out of 10.

Leisure Partner

10/10

Exceptional

15 Jun 2024

Verified traveler

Parfait

Cadre très calme et très sympa.
L’accueil était sympathique, nous avons eu une jolie attention pour notre lune de miel !
Un bon nombre d’activités proposées.
Nous avons choisi le nourrissage des Leopards et le coucher du soleil. Top pour notre 2eme journée en Namibie. Le guide était très sympa.
Le repas était très bon, le petit déjeuner était bien.
Très agréable de prendre un bain en observant le désert et les animaux !
Le prix reste néanmoins élevé en comparaison avec d’autres belles adresses

Partner

10/10

Exceptional

10 Jun 2024

luca

Un posto meraviglioso, circondato da dune rosse. Bella l'ambientazione, molto bella la nostra camera (Chalet Savannah). Ottimo il cibo e la colazione. Abbiamo fatto tante delle loro attività e abbiamo visto tantissimi animali: giraffe, rinoceronti, gnu. Molto bravi nel creare esperienze. Vi consiglio comunque di fare questa tappa all'inizio del viaggio, perchè dopo l'Etosha non ha molto senso. Ma all'inizio devo dire che è stato davvero fantastico. Ci tornerei domani mattina. Bravi!

Family

10/10

Exceptional

03 Dec 2023

Susanna

Tolle Lage, wir waren im Farmhouse untergebracht und es hat dort einfach alles gepasst - Lage, Aussicht, die Zimmer und das Essen war fantastisch

Leisure Family

10/10

Exceptional

15 Nov 2023

Franz Martin

This is the place to see Meerkats! Nice Staff, nice location, good food! Funny tame animals!

Leisure Self

10/10

Exceptional

17 May 2023

JUERG

Absolut empfehlenswert

Partner

6/10

Pleasant

04 Sep 2022

Matthias

Die Umgebung der Lodge ist Traumhaft und das Personal ist super freundlich. Leider ist die Lodge etwas in die Jahre gekommen. Die Fotos auf Expedia sowie auf der Webseite entsprechen leider nicht der Realität. Daher war die Enttäuschung leider recht groß nachdem wir eingecheckt haben.

Leisure Partner

10/10

Exceptional

03 Jul 2022

Thorben

Great stay, very nice location with great opportunities for activities (with excellent guides) and great food!

Leisure Family

10/10

Exceptional

23 Mar 2022

Susanne

Erste Klasse

Wir kamen vor Sonnenuntergang an und hatten ein wundervolles Abendessen. Der early morning drive um 6:15 ist unbedingt zu empfehlen: wir sahen Giraffen, Antilopen und zwei Nashörner

Friends_and_family Friends

10/10

Exceptional

12 Dec 2021

Margherita

Everything was great: amazing staff, food service and location! 10!

Leisure Partner

6/10

Pleasant

04 Dec 2021

Stefan

Die Lage der Dünenchalets is spektakulär, ein wunderschöner Ausblick mit herrlichem Sundowner auf der eigenen Terasse.
Jedoch muss man feststellen, dass die Anlage in die Jahre gekommen ist. Hier fehlt seitens Management die ständige Kontrolle und ggf. Nachbesserung.
Preis-Leistung war nicht wie erwartet.

Leisure Family

8/10

Excellent

13 Nov 2021

Anja

Schöne Lodge mit toller Aussicht (Dunechalet) auf die Kalahari. Die Chalets sind schön eingerichtet.
Der Service ist etwas langsam aber sehr bemüht.

Leisure Partner

6/10

Pleasant

08 Nov 2021

herman

viel tegen

Een vrij groot complex met weinig persoonlijke aandacht, ook geen bijzonder welkom. We hadden een duinkamer, bovenop de rand van het duin, met terras met uitzicht op de vlakte met een drinkplaats. De kamer is ruim, de badkamer aardig maar de douche spettert op de vloer, er is geen deur of gordijn. Wel vreemd: bij aankomst is niets gezegd of het water drinkbaar is, later nagevraagd en het blijkt niet helemaal goed te zijn. Maar er werd geen drinkwater aangeboden. Er stond wel een full size koelkast in de kamer met welgeteld 2 kleine flesjes water. Wat een onzin. Omdat we de indruk hadden dat het water wel eens de hoofdprijs kon kosten hebben we die niet gebruikt maar onze eigen watervoorraad. We waren hier 2 nachten en na de eerste was er geen housekeeping, de kamer bleef onaangeroerd. Niet wat ik verwachtte.
Het diner werd geserveerd in een soort ‘kraal’ waarbij voldoende afstand was. Keuze uit 2 voor/hoofd/nagerechten en alles van heel goede kwaliteit. Er was ook keuze in huiswijn die niet te zuinig werd geserveerd, de prijs was relatief hoog maar gezien de ‘bel’ best redelijk.
De excursie ‘bushmen walk’ is niets anders dan theater, de mensen die in het hotel werken doen ook de ‘show’, spreken opeens geen Engels. Het geeft een inkijkje in de cultuur maar met korrels zout.
Je kunt niet met de auto bij de hut komen. Het wifi bij de receptie was matig of niet werkend. Prijs/kwaliteit is niet goed, voor dat geld mag je beter verwachten.

Partner

10/10

Exceptional

24 Oct 2021

Catherine

Un excellent séjour, un havre de paix

Très beau chalet dans les dunes, tout le confort, très bon restaurant et personnel très agréable. Très bon petit déjeuner. Décor authentique et artisanat de qualité. Un excellent endroit pour commencer ou terminer un voyage et se reposer dans un environnement magnifique.

Friends_and_family Family

10/10

Exceptional

09 Jun 2021

Sarah

Top!

Tout était excellent! La chambre avec la vue sur la réserve magnifique, le restaurant était très bon (goûter l’oryx), et les excursions sundowner/cheetah feeding et morning scenic drive était au top! Mention spécial pour notre guide Panda qui a su repérer les girafes en un coup d’oeil, et qui a pris le temps pour qu’on puisse faire toutes les photos qu’on voulait.
Séjour au top!

Partner

10/10

Exceptional

12 Mar 2020

Arnaud

Établissement de luxe dans le désert offrant des visites guides à ne pas manquer

Leisure Partner

10/10

Exceptional

10 Mar 2020

Verified traveler

Die Unterkunft liegt direkt an den roten Dünen der Kalahari. Die ersten Tiere sieht man bereits auf dem Weg vom Haupttor zur Lodge. Die Safarifahrten sind toll. Der guide war sehr informativ und wir haben neben Giraffen auch die
im Areal lebenden Nashörner gesehen. Die Gepardenfütterung war ein Erlebnis, genauso wie der Sonnenuntergang.
Das Personal ist stets freundlich, gut gelaunt und hilfsbereit. Das Frühstück war gut, das Abendessen hervorragend.
Schöne Lodge in faszinierender Landschaft, sehr zu empfehlen.

Leisure Self

10/10

Exceptional

15 Dec 2019

FRANCK

Nous avons passé 2 nuits en chalet dune, avons bénéficié d’un surclassement puisque nous avions réservé en chambre garden.
Avons apprécié les dîners : excellent et les petits déjeuners également très bien bien.
Super sortie : safari, cheetah feeding et su donner : ils ont pris le temps. Très sympathique accueil.
Proximité des animaux extraordinaire.
Petit bemol : il faudrait rafraîchir les salles de bain. Sinon, site superbe. Très bon séjour

Friends_and_family Family

6/10

Pleasant

07 Sep 2019

Aurore

La restauration est excellente, elle compense l’accueil et l’amabilité du personnel qui reste très moyenne. Prix élevé pour l’environnement qui est correct mais il existe de plus belles vues en Namibie. Donc rapport qualité/prix très cher. Éviter les garden rooms(sans vue et à côté du parking)

Leisure Partner

2/10

Poor

21 Mar 2019

Daniel

Le lodge bénéficiait d un excellent emplacement en plein désert mais acceuil déplorable. Nous avons eu l’impression de déranger.

Partner

10/10

Exceptional

10 Mar 2019

Verified traveler

Wir hatten Glück und wurden wegen Umbauarbeiten von einem Garden-Chalet in ein friestehndes Appartment upgegradet. Von dort hatten wir ungstörte Aussicht auf die Wüste. Das Appartment war genau auf das Kreuz des Südesn ausgerichtet.Die Ausstattung war angemessen. Das Personal war sehr nett und zuvorkommend, der Service war sehr gut.

10/10

Exceptional

03 Jan 2019

Gaby+Andreas

Wir haben den zweitägigen Aufenthalt auf der Rückreise nach Windhoek sehr genossen. Wunderschön gelegen in den roten Kalahari-Dünen. Das Personal ist kompetent und sehr aufmerksam. Wir haben einen Ausritt mit gut ausgebildeten Quarter-Horses gemacht. Ein Erlebnis! Außerdem den Combination-Drive, bei dem man das Wildlife auf der Ranch beobachten kann. Besonders gefallen hat uns, dass auf dem Gelände Tiere (Springbock, Eland, Strauß usw.) frei herumlaufen können. Von diesen schönen Tieren wird man aber nicht belästigt (das stand mal in der anderen \"wirren\" Rezension). Schönes Restaurant mit gutem Essen. Wir werden unbedingt wiederkommen. Danke!

6/10

Pleasant

20 Oct 2018

Claude

Deux nuits et un bilan décevant : magnifique environnement, superbe chambre, mais personnel blasé et peu sympathique ( restaurant et drives).
Exceptions : le jeune guide Bushmen walk, très bien, ainsi que l'hôtesse nommée Happy, adorable.
Retard important (1h) et désordre notoire dans la préparation et le service des repas ( surtout dîner- du reste délicieux- ).
L’encadrement de certaines activités est un peu désinvolte.
De plus, le personnel nous a réveillés sans raison en pleine nuit pour nous demander notre nom et sans s’excuser!!!
Aucun contrôle, aucun management.
DOMMAGE!

4/10

Poor

19 Dec 2017

Verified traveler

Stay was OK, but not more than that

No help with a lost item, which was lost near the reception. After one hour of missing the item, we inquired but the item was lost. Weird.
Night drive was bad, driver was not a good guide. Also had an alcoholic beverage only, but not everyone drinks alcohol. Morning drive was much better.
Dinner had no vegetarian option. We booked it with vegetarian option and chef said he could cook a quick pasta, but that is a bit disappointing. Personel seemed very bored and just obligated to help you.
Too expensive for what you will get.