Name: Ueno First City Hotel
Address: 1-14-8,Ueno ,Taito-ku, Tokyo, JP

10/10

Exceptional

25 Jun 2026

Mary Grace

Location is near to everything (transportation, stores, restaurants)

Partner

8/10

Excellent

09 Feb 2026

david

The room was ok great location & staff was absolutely brilliant

8/10

Excellent

03 Feb 2026

david

Very clean room & staff was nice & friendly really helpful in a good location easy to find

Friends_and_family Family

10/10

Exceptional

08 Jul 2025

Robert

the building is older, and on the last 36 hours of our trip they where doing heavy work inside the room and that woke us up at a time i would consider kinda early. it is a no frills hotel so dont expect western amount of aminenities like a pool, but the staff is friendly and helpful. They do have a coin laundry which makes it nice when planning a trip meaning you can pack lite and wash as you go. Also the property is close to pubs so if your a night owl amd want to get a taste of local night life its an ideal location. and it is walking distance to akihabara. Overall i would give it a 5/5 rating, barring the minor problem at the end.

Leisure Family

8/10

Excellent

24 Apr 2025

Wai Ho Elinor

Easy excess to transport

10/10

Exceptional

13 Dec 2024

Karel

Practical option

10/10

Exceptional

27 Dec 2019

Verified traveler

Very helpful and friendly staff. Daily room cleaning kept my stay feeling fresh. Laundry, vending machines, etc. were all on site at the hotel.

Leisure Self

8/10

Excellent

16 Dec 2019

Monomonlite

Nice location. But, quite small room for semi double type.

Leisure Partner

8/10

Excellent

01 Nov 2019

Richard

Pretty good value

Location was pretty good, about 3 blocks from :JR station Okachimachi, one or two blocks from 3 different Subway lines so easy to get around from here. Room was pretty good, as was internet, although did have some problems staying connected,but was fast enough when hooked up.. Only real complaint was coffee and breakfast at the hotel not available till 8am. We had to run across the street every morning to get coffee at the Family Mart. At least it was close. Sun comes up at arround 6 am (late October) so don't get the breakfast if you want an early start.Only other minor complaint is they use regular keys and want you to give them the key when you leave and show them a piece of paper when you return. With 2 people this can be problematic if you go different ways and you're not sure who will return first.

Partner

8/10

Excellent

28 Oct 2019

Aura

Great location, near a lot of restaurants, shopping and the subway! Great value

Leisure Partner

8/10

Excellent

22 Sep 2019

Verified traveler

Overall, I'm quite satisfied with this hotel; location, service, service-mind of front office (especially the young lady which I couldn't remember her name, truly sorry, that tried to help us in contacting attraction we'd like to go and use only Japanese!)
The only thing that I felt a bit unpleasant was a musty smell from their bed sheet and blanket; might be because it's rainy season

Leisure Partner

10/10

Exceptional

02 Sep 2019

Nimal

Fantastic Stay. Definitely coming back.

Very impressed with the place and staff. Easy access to subway and JR lines. Very attentive staff. Highly recommend to anyone.

6/10

Pleasant

04 Aug 2019

Verified traveler

Reasonable rate, reasonable location. Nothing outstanding, but quite serviceable.

8/10

Excellent

07 Jul 2019

Verified traveler

Good location accessible from lots of train stations. Clean and tidy rooms

Leisure Partner

10/10

Exceptional

26 Jun 2019

Verified traveler

Great at location. But there is only stairs can be reach to the reception desk, so it is difficult for someone have heavy suit-cases to carry. Nice hotel since I lived in Ueno area for several different hotels, This is the best.

Leisure Family

8/10

Excellent

08 May 2019

Jeannette

Good location to many sights and subway connections!

Leisure Partner

8/10

Excellent

15 Apr 2019

Verified traveler

Good location 10 min walk away from Ueno park and train station, 12 min walk to Akihabara.

Leisure Partner

10/10

Exceptional

07 Apr 2019

Verified traveler

Great location

The staff were very friendly and helpful and the hotel was clean and comfortable during our stay.

Partner

10/10

Exceptional

25 Mar 2019

Fairouz

Great Services

Family

10/10

Exceptional

22 Mar 2019

Verified traveler

Good and convenient. Nearly metro and near amayoko market

Friends_and_family Family

8/10

Excellent

07 Mar 2019

Ochit

Goods choice for short stay

Afforadable , Staffs are friendly, Quietly, Far from JR Stations

Partner

8/10

Excellent

18 Feb 2019

QVo

Like the location, close to the walking distance, the room is clean, amenities is clean, too. However, the room is a bit too small.

Leisure Family

8/10

Excellent

03 Nov 2018

Robert

Very nice and clean, the staff was warm and welcoming and the rooms were also warm and welcoming

6/10

Pleasant

14 Oct 2018

Pp

Nice staff, room was not clean and bed a bit too small for 2 people, no compliment water in the room.

10/10

Exceptional

02 Oct 2018

Naporn

Nice & Clean

Close to the food and shopping area.5 Mins walk to subway.

10/10

Exceptional

29 Aug 2018

Jacky

They were very accommodating and helpful. I loved that they offer discounted passes for the metro stations.

10/10

Exceptional

17 Jul 2018

Roshanlal

Wonderful stay at Ueno First city hotel

Great accommodation, great area to stay in within 5 to 10 minutes walking distance from key areas, close to Don qioute - to shop for general merchandise and off course close to subways. Hotel punching above its weight

Family

10/10

Exceptional

25 Jun 2018

Verified traveler

Cozy hotel with friendly staff! A welcoming atmosphere!

6/10

Pleasant

07 Jun 2018

Verified traveler

‘

Stuffy air ;bad air flow ; but easy to go to subway
Near subway and ueno

Partner

2/10

Poor

31 Oct 2017

Cam

Room smelt bad and had a linking problem. Staff was sort of nice, but they were not eager to make your stay comfortable and their English is so limited that you have to be very patient to ask for anything.

8/10

Excellent

25 Oct 2017

Andre

Close to shopping street and near by Ueno Station.

Easy to access because this hotel is near by Ueno Station. And you can enjoy with a near by shopping street as Ameyoko Market. If you come in Sakura Season, Ueno Garden is very close.

8/10

Excellent

27 Sep 2017

Verified traveler

Convenient Location

Location of hotel is excellent, very close to Yushima station, and not far from other stations too. Food and convinent store are all around the area too. Area surrounding hotel itself is quiet. Reception operates 24 hour is a plus. The only down side maybe the air-conditioning, it is either too warm or too cold, not easy to set the temperature just right. Will definitely return for the next trip to tokyo.

Family

10/10

Exceptional

04 Jul 2017

Verified traveler

First time stay at this hotel. The location is excellent. Friendly staffs. Will definitely back to stay for my next visit.

6/10

Pleasant

28 Jun 2017

BK

Reasonable business hotel

Book a room with the hotel in my recent business trip, reasonable business hotel, but they do not have loyalty program or memberships which could make them a more preferred choice.

10/10

Exceptional

29 May 2017

Bruce

Staff was helpful. Location is great, within walking distance of two subway stations, Ueno Park, and Keisei and JR rail. Room was clean and although tight, satisfactory since we spent little time in the room. The hotel was remodeling, which might account for not fixing a broken closet door. We did not eat in the hotel, but there are very many places of various kinds to eat nearby.

Partner

8/10

Excellent

12 Mar 2017

BK

Nice business hotel

Clean, nice size business hotel, good location, reasonably priced.

8/10

Excellent

10 Nov 2016

Joe

Enjoyed my stay

The hotel is conveniently close to the metro and a few convenience stores and restaurants. The room was small but that's typical in Japanese hotels. The staff was friendly and even let us store our bags for a couple of hours after we checked out. The hotel is near ueno park and akihabara which are two must go places, so I would recommend this place to friends or stay here again.

4/10

Poor

04 Oct 2016

A traveler

Beware...

My review, this isn't a hotel. Its a motel or a upgrade hostel. You have to give your room key to reception when you get out and ask again when you return back. I requested a non smoking area, once I was in the room I can smell smoke. And gives me a headache. I requested to another room with no avail.

10/10

Exceptional

22 Sep 2016

Kelvin

Convient budget hotel close to Akihabara

I've been to Japan several times and can speak some Japanese. The reception staff are helpful though they are not able to speak English (This is common in Japan).

The hotel does not use a key card system. You need to get your room keys from the front counter with your booking ticket (given to you during check in) to get to your room. You will also need to return the keys back to the front when you are heading out. For the price of the hotel this is a very minor inconvenience for the price you are getting.

If you are looking to be close to Akihabara and on budget. This would be a good hotel to go to as it is located outside of the main Akihabara shopping area and you are still within walking distance of Ueno.

8/10

Excellent

12 Sep 2016

CHUNG YAN JOHNNY

Good location
10 minute walk to UENO JR Station

Partner

6/10

Pleasant

06 Sep 2016

ONG

Pretty old hotel...

This hotel is pretty old. Interior pretty worn out. Location is near to Yushima subway, walking distance to Keisei Ueno as well as Okachimachi. Night bars as well as restaurants are nearby.

8/10

Excellent

24 Jul 2016

Kelsey

Nice hotel

Lovely staff, clean hotel but we did struggle with the size of the room and somewhere to put our clothes, but we knew what we had booked before hand and got on with it. Good location for us, near supermarkets and eating places.

8/10

Excellent

24 Jul 2016

Danielle

Location, location, location

This hotel is great for location and price.

All staff are nice and efficient.

Upon registering they provide a choice of toiletries / beauty products to choose from. Nice added touch !

Close to multiple subway lines, major JR Lines and the express airport train Skyliner. Also tons of things to see in Ueno and walking distance to Akihabara.

Room was clean and furnishings, especially in bathroom, appeared new.

Room had a fridge and kettle. Mate tea bags provided daily.

Coffee with free re-fills available for 100 Yen on main floor which was nice. We enjoyed it.
There were tables and chairs where the coffee machine is. We would bring back food and eat in there occasionally planning our day before setting out.

Cannot comment on the breakfast as we didn't eat at the hotel (breakfast room in basement).

Room was quite small.
I would suggest the hotel provide foldable luggage racks.

I would definitely stay here again for location, price, convenience and cleanliness.

Partner

8/10

Excellent

11 Jun 2016

Verified traveler

Good place to stay

Stayed 4 nights and loved it. Room was on the smaller side, but comfortable. Beds were good (twin room), bathroom is fine. Location is excellent - 4 subway stations on 4 different lines within 5 min walk + easy access to Narita. You can get anywhere in Tokyo within 30 min.

Partner

6/10

Pleasant

08 Jun 2015

Angshul

Horrible Policies

I had an early morning flight to Narita from New Delhi. I arrived at the hotel around 8:30 in the morning. I had already booked this hotel. The hotel had me pay the previous day's rent before giving me the room.
This is the first time I had such a bad experience from a hotel Hotel. I travel to around 5 countries every year. I never faced this.

10/10

Exceptional

21 May 2015

Tim

Godd Clean Hotel in Tokyo

good hotel fair Price, Near Downtown Tokyo

8/10

Excellent

25 Dec 2014

Verified traveler

Cheap and close to Akihabara

I was overall very satisfied. It was a great value for the price and in a great location. Only complaint was room temperature can't be controlled and the room was a little chilly.

8/10

Excellent

25 Sep 2014

Verified traveler

Good experience

Had a very enjoyable stay here. Would definitely recommend.

8/10

Excellent

18 Aug 2014

Verified traveler

Loved it! Right in bewteen Ueno and Akihabara!

I loved our stay here. The room was small, but its not like we were there much anyway. The location was perfect and the staff was very friendly; one woman even spoke English very well! She was only there in the morning so at night if you don't know a single word of Japanese you might struggle a bit. The free WiFi offered here made our trip so much easier because we could constantly look things up and stay in contact with family/friends at home. My only complaint is that the dryer does not dry. I had to hang dry all of my clothes after spending a good amount of money doing multiple dryer cycles. I would recommend this hotel to anyone, especially Otakus, and also to get an early start on your laundry so that your clothes will be dry by morning.

Family

10/10

Exceptional

13 Mar 2014

Al.

Convenience

Though located in the side street of the city location was convenient

6/10

Pleasant

10 Nov 2013

Veggie in Japan

Hotel room very small, no wardrobe or drawers for clothes or space to put suitcases. Small sofa in room just taking up vital floor space.
Very clean though and staff really helpful. Ideal location for travelling around, very close to stations and also to Ueno Park - beautiful place to spend looking at the shrines and temples, lake, many museums and zoo.
Hotel suited to short stay rather than long.

10/10

Exceptional

06 Sep 2013

Paul

Very good staff, decent location

This hotel is in a good location for getting to and from Narita. It's a short walk from the Skyliner terminus. The nearest stop on the Yamanote line, which encompasses almost everything worth seeing in Tokyo is Okachimachi about 5 minutes walk away. Okachimachi is three stops from Tokyo station, one from Akihabara the electronics district. The Asakusa district where the sensoji temple is, is also nearby. Shinjuku and Shibuya nightlife areas are about 25 minutes on the train. In short, it's a good location, it's also fairly cheap and the staff are really helpful. The rooms are clean and the hotel was very quiet for the two nights I was there. And lastly it is close to a tiny, quirky counter bar that opens onto the street, where the energetic mama san plays keyboard and sings for the customers!

8/10

Excellent

08 Aug 2013

George

Not bad for the price

I needed a place to stay near Ueno, and this place was just right. The rooms are small, but that's the way it is in Japan. No wireless internet, but there is wired internet. You are within walking distance to Akihabara and Ueno. There's a convenience store right across the street.

6/10

Pleasant

04 Jun 2013

MINIA

Stay at Ueno

The hotel is centrally located and well connected by three different railway lines.
Also there are are eating joints and convenience stores all around the hotel.
The staff though extremely helpful could work on their communication skills.
They are brusque to the point of being rude at times.
But for the location alone I would certainly stay their again. Also the pricing was within budget.

8/10

Excellent

06 May 2013

Verified traveler

good little hotel

some might consider it a bit of a walk from naka-okachimachi or Ueno station, but i didn't mind it at all. overall the stay was great. the staff was really friendly.

8/10

Excellent

02 Apr 2013

Verified traveler

Great service but small room

it was easily accessible to the train station. Lots of eateries and convenience stores nearby. Great and thorough service from the staff on duty. Great amenities and really clean hotel. Bed was huge and comfy. However, the room was much smaller than what was expected. Was overall value for money

8/10

Excellent

27 Oct 2012

S.T.

close to major subway and trains lines

Pleasant and lively neighborhood, conveniently located and easy access to Tokyo other neighborhoods. Lots of restaurants and shops nearby. Hotel staff is friendly. Rooms are very small, but hotel is very clean. A great deal considering the price and location.

8/10

Excellent

26 Oct 2012

Stephen P

Great hotel, quiet area

We really enjoyed our visit to Ueno First City Hotel. As everyone is saying, the rooms are a bit smaller but not super tiny and work just fine. I am 6\"1' and I felt very comfortable. There is no WIFI in the rooms but the wired Internet (cable supplied) is super fast. The area is very quiet and safe and has subway connections very close to the hotel. The hotel is very clean and everything was in working order. We stayed for five nights and would definitely stay again.

Partner

8/10

Excellent

07 Jun 2026

Otokazu

おおむね満足でしたが、自販機にアルコール飲料がないのが残念でした

Self

8/10

Excellent

15 Apr 2026

Anthony

地理位置優越，多地鐵站出入口，晚上不夜城，夜宵很方便，職員登記也很快捷，女士入住有洗護套裝。

Partner

8/10

Excellent

04 Nov 2024

アキノリ

コストパフォーマンスが高くて良かったです。

Business Partner

2/10

Poor

23 Dec 2023

Verified traveler

和室(畳)ではなく、空きスペースを個室化し、狭くてベッドが置けないから?布団が敷いてあるだけの部屋でした。加湿空気清浄機の水タンクは黒カビがびっしりで使う気になりませんでした。部屋自体の清潔感も今ひとつ。ただ、設備や備品は他の部屋と同じで不満はありません。
総合的に、他の普通の部屋より1泊あたり1000円くらい安いだけだったのでコスパは良くないです。

Self

10/10

Exceptional

05 Aug 2023

かずたか

内装も新しくこの価格でこの広さなら
大満足です！

Business Self

10/10

Exceptional

27 Mar 2020

Verified traveler

お風呂が綺麗で良かったです。初日のバスローブのボタンがなくて前が閉じなくてびっくりでしたが笑
自販機は各階にあるとありがたいですね。

Friends_and_family Family

10/10

Exceptional

03 Jan 2020

Verified traveler

お部屋の清潔さやスタッフの対応の良さがとても良かった。

Leisure Friends

10/10

Exceptional

03 Jan 2020

Worawan

Good hotel

Friends_and_family Friends

10/10

Exceptional

02 Jan 2020

Verified traveler

お薦めです！

湯島駅から直ぐ。
フロントの対応も気持ち良かったです。
アメニティも沢山ありますが、目の前で出されるので、もう少しゆっくり選びたいかと。
お部屋はお掃除は行き届いていて綺麗ですが、古さは分かります。
タオル等々使い込んだ感じです。
廊下の声は聞こえます。
１人でゆったりするには十分です。
値段も手頃なので、リピしたいホテルです。

Self

10/10

Exceptional

23 Dec 2019

Verified traveler

便利

立地がよく、部屋も加湿空気清浄機やウォシュレットなど、必要なものは揃っています。追加料金でのレイトチェックアウト13時までのプランがとても使いやすく、また利用させていただきたいです。

Self

8/10

Excellent

23 Dec 2019

Verified traveler

アメニティ取り放題やフロントの方の
ドームまでの詳しい道案内や
サービス満点で初めて泊まったけど満足です♪
また次回もコチラにします(*^^*)

Leisure Friends

10/10

Exceptional

12 Dec 2019

Verified traveler

มีร่มให้ยืมใช้ ห้องสะอาดเรียบร้อย แต่เล็กไปหน่อย สไตล์ญี่ปุ่นในเมืองห้องจะเล็ก

Leisure Partner

10/10

Exceptional

10 Dec 2019

Yuk Ching

理想住宿

位置佳，非常整潔,房間比想像中大,可以打開兩個行李，性價比高,下次也會選擇入住。

Partner

10/10

Exceptional

20 Nov 2019

W.

Very Nice Service ^^
See You Next Time

毎回 , 良いサービス ( ◜‿◝ )♡ いつもありがとうございました

Leisure Family

10/10

Exceptional

17 Nov 2019

Verified traveler

เดินทางไปมาสะดวกใกล้สถานีรถไฟฟ้าและอยู่ใกล้สถานที่ Shopping และร้านอาหารหลายร้านให้เลือกแบบจุใจ ถ้าใครพึ่งมาจากสถานีรถไฟฟ้าสนามบินนาริตะจะไปโรงแรมถ้าไม่อยากลากกระเป๋าก็สามารถเรียก Taxi ไปโรงแรมเพียง 1000 เยนเท่านั้น เพราะโรงแรมตั้งอยู้ใจกลางถนน Ueno โดยรวมถือว่าเป็นโรงแรมดีมากๆ

Leisure Family

10/10

Exceptional

02 Nov 2019

Naisui

全館禁煙なのでタバコの臭いに悩まされることなく快適でした。女性用のアメニティも充実していて助かりました。素泊まりだったので部屋の広さも十分でした。
クローゼットが小さいのでコート掛け等のフックがあると、脱いだ服や濡れたタオルをかけたり便利かなと思います。

Leisure Family

8/10

Excellent

07 Oct 2019

Verified traveler

特になし。コストパフォーマンスはいまいち。

Leisure Self

8/10

Excellent

16 Sep 2019

Verified traveler

โรงแรมใกล้สถานีรถไฟฟ้าหลายสาย เดินทางสะดวก ใกล้แหล่งช๊อปปิ้ง พนักงานยิ้มแย้มแจ่มใส ให้ความช่วยเหลือดี

Leisure Partner

6/10

Pleasant

13 Sep 2019

Verified traveler

ベッドがロータイプだったのが使いづらかった。

Leisure Self

10/10

Exceptional

08 Sep 2019

Verified traveler

朝ごはんがとても美味しかったです。

Leisure Self

6/10

Pleasant

26 Aug 2019

HSIUCHI

可以

我的房間是twin，其中一個床的上方有樑柱感覺怪怪的，冷氣對著頭吹不舒服，後來值班人員努力調整之後，差強人意。床和衛浴感覺是新的，清潔度可。

Family

8/10

Excellent

06 Aug 2019

Verified traveler

혼자 여행시 나쁘지 않음

지하철역에서 가까움(도쿄메트로 치요다선 유시마역) 단 우에노역은 걸어서 약 10분 거리
나리타 공항에서 접근성 좋음 (케이세이 본선 타면 갈아타지 않고 약 1:10정도 걸림. 요금은 1030엔)
청소나 관리상태는 좋음
직원 서비스는 친절한 편
방은 약간 좁아 캐리어를 열고 짐 정리하기 약간 불편
외출시마다 키를 카운터에 맏겨야 함
냉장고엔 생수 한병 안 들어있음 (단 걸어서 2~3분 거리에 편의점이 있음)
무료 wifi가 제공되나 저녁엔 사용자가 많아서 그런지 속도가 빠르지 않음
일회용 위생용품이 제공되나 샤워용 타월은 한개만 제공

8/10

Excellent

06 Aug 2019

Yuji

Wi-Fiが…

清潔で居心地もよかったです。
でもせっかくWi-Fiがあるのに、同室二人で使っただけでめちゃくちゃ重かったです。
もう少しスイスイ使えるといいなあ。

Family

10/10

Exceptional

18 Jul 2019

Verified traveler

很有家的感覺, 住得很舒服, 上野區都算方便, 推薦小家庭來住。價錢合理。(我唔明點解expedia要我寫夠50字)

Leisure Partner

4/10

Poor

20 Jun 2019

fuyou

浴室の清掃が出来ていない部分がありました。

Leisure Self

10/10

Exceptional

24 May 2019

KEIKO

良かったです。

改装中でしたが、問題なく過ごせました。飲み会の後のチェックインの予定だったので、24時間対応なのが助かりました。女子サービスでパックやらいろいろと貰えたのも嬉しかったです。

8/10

Excellent

24 May 2019

Verified traveler

チェックアウト後に、荷物を、預かってくれました。助かりました。

Leisure Self

10/10

Exceptional

11 May 2019

Verified traveler

ใกล้รถไฟฟ้าเดินทางได้สะดวก หาของกินได้ง่ายใกล้ร้านอาหาร ใกล้แหล่งช็อปปิ้ง

Leisure Friends

8/10

Excellent

24 Apr 2019

Verified traveler

อยู่ใกล้สถานี Okachimachi ถัดจาก Ueno 1 สถานี เดินทางสะดวก หาไม่ยาก
ใกล้แหล่งอำนวนความสะดวก การจัดห้องพักมีฝุ่นใต้เตียงเยอะ ยังเห็นขยะของผู้พักก่อนคนก่อนหน้า

Leisure Family

8/10

Excellent

24 Apr 2019

Verified traveler

A 3 cuadras de la estación jr. La habitación es pequeña pero cómoda y limpia. No me gustó que el servicio de cafetería cerrara temprano.

Leisure Family

10/10

Exceptional

17 Apr 2019

Verified traveler

不満は、ないです。きれいで良かったです。