Name: Sure Hotel by Best Western Stockholm Alvsjo
Address: Gotalandsvagen 216-218, Alvsjo, SE

8/10

Excellent

25 May 2026

Hester

Decent sized room. Breakfast variety was good and included hot food options. Friendly staff. Walking distance to conference centre. Would have been helpful to be informed that room cleaning is every 4 days. Shower screen is only 1 swinging piece of glass resulting in wet bathroom floor.

Business Self

8/10

Excellent

22 Feb 2026

Yaa

The room was clean but small. I had a double room and I say its just about acceptable for 1 person.

The shower is nice and hot. Large mirror in the bathroom.

Most importantly there is an adjacent gym complex called SATS. This is free and accessible to hotel users. This is not a \"hotel gym\" but a proper fully functioning gym establishment. This was the best part and I wish I knew this earlier in my stay.

My room was not cleaned during my stay but I was happy with this, but could be a problem if you expect daily cleans.

Self

10/10

Exceptional

22 Feb 2026

Neeraj

Good facilities, friendly Swedish staff and great value

8/10

Excellent

21 Dec 2025

ELAINE

Staff were helpfull and nothing was to small of an ask.

Leisure Family

6/10

Pleasant

30 Nov 2025

Helen

The first room I was given had a draughty window, a broken light, a broken mirror, the hairdryer didn’t work and the toilet was not secure on the wall. On my second night there was suddenly a really load noise like a broken fan, or some kind of electric tool, coming from within the wall or ceiling. It kept going so I changed rooms at 23:30. The next room was great! And both beds were very comfy. Breakfast had a good selection, although I would have preferred better quality cold choices than bother with the scrambled egg and bacon. They were not good.

Leisure Self

8/10

Excellent

22 Aug 2025

Balasubramaniam

This property is located right opposite to the Alvsjo train station which connects Stockholm Central Station with very frequent trains. The property offers room options based on your budget. The breakfast is very nice too.

Leisure Partner

10/10

Exceptional

20 Aug 2025

Parker osarobo-ehi

This property was easy to get to from the airport as a solo traveler. Lots of things to do in area on foot! Good food options around hotel! Great breakfast at hotel. Safe neighborhood and staff was on site 24 hours. Thank you all for a great experience.

Leisure Self

4/10

Poor

13 Aug 2025

Verified traveler

Clean and breakfast was good but only one window in family room. Loud fan outside window all night long.

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

Glenn

Basic and functional accommodations in a very good location.

Leisure Partner

8/10

Excellent

30 May 2025

Mitchell

Easy, clean, polite staff

Leisure Friends

2/10

Poor

17 May 2025

ROBINSON H

Very disappointed by hotels.com

Hotels.com did not have my reservación loader in my app, got no confirmation message and when I called they didn’t have it listed either. I couldn’t cancel even by calling the hotel directly.
Very disappointed.

Business

10/10

Exceptional

09 Jan 2025

Halyna

Thank you for the great hospitality. We had a single room booked with no windows for 1 adult, 2 kids. The receptionist offered us a double room with windows instead which was very nice of them.
Breakfast is good, with great variety.
The location is really good, literally 5 mins walk from the train.
The only thing was that it was not very clear that the hotel was inside the other hotel just on a separate floor, so I struggled to find it, specifically because it was 8.30pm and dark outside.
Overall, we were satisfied with everything and happy with the was we were treated.
It was our first time staying here and we will definitely come back when visiting Stockholm next time.

Leisure Family_with_children

8/10

Excellent

27 Dec 2024

Tapio

The breakfast was very good and the staff very friendly and helpful. The rooms were small and neat.

10/10

Exceptional

09 Oct 2024

Cristian

Very nice

8/10

Excellent

08 Oct 2024

chen

A hotel with free breakfast

Leisure Self

4/10

Poor

20 Sep 2024

Andrew

Reasonable cheap hotel

Informed when arrived there would be no cleaning because we had not paid enough. Towels never changed.
Breakfast good. Hotel position good, close to train station, 3 stops on train to city centre.

6/10

Pleasant

20 Jul 2024

Jessica

For the price it was fine. The connecting room was windowless and very stuffy and smelled a little of sweat. We did have a private bathroom so that was a plus. It would have been nice if the motel had more fans available for the rooms. Over all it served the purpose, the breakfast was very good and had plenty of options.

Leisure Family

8/10

Excellent

05 Jul 2024

Emily

Simple, no nonsense stay, close to a train station and grocery store in a quiet area. The breakfast was good, with really good coffee and lots of choices, including gluten free options kept separate from the main buffet. The front desk staff were helpful and pleasant.
Staying in one of the small, personal rooms with no window and shared shower was small, but good enough for a place to sleep. A fan was provided in the rooms as they could get warm. Shared showers were clean, although they would probably have long wait times if the place was fully booked.
Overall, nice, simple stay with a good breakfast.

Leisure Partner

10/10

Exceptional

30 Jun 2024

Alvaro

Solo un enchufe en la habitación y camas algo ruidosas, pero cómodas son las únicas pegas que pongo.
Por lo demás, personal muy amable, todo limpio, buen desayuno y fácil de llegar y/o aparcar

Leisure Family

4/10

Poor

19 Jun 2024

Sydney

The room was smaller than a cruise ship room with a nonworking tv and now air conditioning. The pictures were nothing like what we had. It was like a closet.

Leisure Partner

8/10

Excellent

24 May 2024

Louise

-

8/10

Excellent

18 May 2024

Muhammad

This option provides excellent value for its cost

**Hotel Recommendation**

**Budget:** Economical, approximately 60-65 pounds per night.

**Location:** Conveniently situated near the Alvjo train station, offering easy access to Stockholm's central station within a 15-minute train ride.

**Cleanliness:** The hotel maintains a high standard of cleanliness, ensuring a comfortable and hygienic stay for guests.

**Staff:** The staff is consistently friendly and helpful, providing excellent customer service.

**Breakfast:** A complimentary breakfast is offered, featuring a decent selection of food items.

**Room Size:** The room size is adequate, although some rooms may not have windows.

**Bathroom:** Shared bathroom and shower facilities are available, and they are kept clean and well-maintained.

**Sauna:** Guests have access to a free sauna, subject to prior booking at the reception.

Self

10/10

Exceptional

21 Apr 2024

Valeria

Pleasant place for a couple days. We enjoyed the breakfast options. The facilities were well kept and the staff was very helpful with questions we had. The area is quiet. Although there really isn’t anything to do, the public transportation access and options are ample and make this place perfect.

Leisure Friends

10/10

Exceptional

30 Jan 2024

Mariya

The hotel is easily to reach by public transportation, and we also took a train back from it to Arlanda. It was clean, interiors were new. Breakfast was excellent for this money. Sauna was warm. The staff was extremely patient and polite. Worth money paid. Will definitely returen here.

Business Family

10/10

Exceptional

23 Nov 2023

Stanislav

Perfect little place for a short stay. Great location. Would stay again

Leisure Family

8/10

Excellent

18 Nov 2023

Muhammet

The hotel peovides a good breakfast. However there is no coffee, tea etc. in the rooms. Easy to reach the city metro lines and 3 stations away from city center.

8/10

Excellent

13 Sep 2023

Amalia- Hannah

This hotel was affordable and had excellent breakfast included! The room was clean and comfortable. The area was a perfect location as it was a 5 minute or less walk to the train station and bus stop right outside the hotel as well

Leisure Family

10/10

Exceptional

01 Sep 2023

Emily

Connect Hotel in Arlanda is ideal if you need to get to the airport early. There are shuttles every half hour, total convenience esp. if you have to be there early.
We were booked at the Stockholm location and they switched us with no hassle.

Leisure Family

8/10

Excellent

25 Aug 2023

Magdalen

Good location

Leisure Friends

10/10

Exceptional

15 Jul 2023

Luz

Should have more menu options

Leisure Partner

8/10

Excellent

11 Jul 2023

Paul

Short two night break, basic but nice room & on suite.
Nice cold buffet breakfast with good selection of foods & drink.
Staff were very welcoming and helpful.
Is within few minutes walk of bus & train stops/station.

Paul...Ashford.

Leisure Partner

8/10

Excellent

27 Jun 2023

Verified traveler

Good budget hotel

The room was ok , beds are not the best but you can sleep on

Partner

8/10

Excellent

17 Jun 2023

MANISH

Stockholm family Stay 2 nights

Good budget rooms . Functional restaurants for a simple , good breakfast to start ur day.

Friends_and_family Family

4/10

Poor

16 May 2023

Pamela

We upgraded in order to have a fridge. The fridge was replaced after 48 hours. We paid extra for our friend to stay on the last night, and had arranged for a bed to be put in the room. On return, there was no bed, wet towels and no extra towel for our friend.
The nice receptionist moved us to another room with Ed, towels and a clean room.

Leisure Friends

10/10

Exceptional

15 May 2023

Adrian Stefan

Good transport connection to the city center

Leisure Friends

8/10

Excellent

08 May 2023

Louis

Great stay. Had a conference at Alvsjo. It was in a fantastic location for the conference. Close to the train station. The location is really fantastic! The staff was very friendly and helpful. Maybe they could have given more towels at least every other day...however, the rest of the experience was great!

Business

2/10

Poor

07 May 2023

Lidia

Not again

During 4 days the room has not been cleaned at all and no fresh towels were put in the room. I got 2 towels when I asked but about cleaning the room I requested and nobody came. The stained carpets on hallway Ives a really dirty feeling

Business

10/10

Exceptional

03 May 2023

Erin

I enjoyed the connecting rooms. Was very nice since I (female) traveled with 2 male friends and we were able to close the doors for privacy.

Depending where you were located, it could be really loud with people playing in the hallways or walking past for breakfast. Rooms further in the back were quieter.

Leisure Friends

8/10

Excellent

01 May 2023

Erica

A good and affordable place to stay

This is a good and affordable place to stay that's only a few minutes walk from the commuter train that takes you into downtown in about 10 minutes. There's also a few stores and places to eat within walking distance. The breakfast at the hotel was really good as well, and we loved the service and help we got with both parking and late check out. Especially Isabelle was very helpful and made our lives easier. :)

Partner

10/10

Exceptional

30 Apr 2023

Venkat Subramaniam

Great customer service!

The hotel was just what we needed. A room with a private washroom to stay for a night. nice place for the price! We had to check in late and check out early. The staff was very kind and accomodation. He even had the breakfast ready earlier for us since we checked out early. Very kind of him to do that.

Partner

10/10

Exceptional

07 Apr 2023

Peter

Very good hotel

Hotel is 5 min by fooot to trainstation and 10 min by train to the Stockholm city center. Breakfast was excellent. I can very recommend this hotel.

Partner

8/10

Excellent

02 Apr 2023

Yanzhang

Very good breakfast

Leisure Partner

10/10

Exceptional

25 Feb 2023

Mars

This was a lovely stay. The breakfast was vast and the staff was so friendly. Station is very close to the hotel, walk is a bit sketchy from the station. Bathrooms have communal showers so if you’re uncomfortable with the possibility of showing with other people get a room with its own bathroom. Very clean and professional.

Leisure Friends

2/10

Poor

12 Jul 2026

antti

Henkilö kunta mukavaa, siisteys ei hyvä, mutta myös edullinen

Self

10/10

Exceptional

07 Jul 2026

Marcus

Fint boende å väldigt trevlig å hjälpsam personal.

Friends_and_family Family

6/10

Pleasant

02 Jul 2026

Patrik

Bra pris. Helt okej för en stop and go, lite rörigt kring frukost.

Friends_and_family Family

2/10

Poor

30 Jun 2026

Michella

Det pågick en renovering i huset, vilket hotellet inte informerade om. Kl 6:36 började byggfirman pila o troligen lossa kakel i huset. Omöjligt att sova. När man uppmärksammar hotellet om detta, erbjuds man en 10% nedsättning av priset, vilket jag anser är helt undermåttligt i jämförelse med okomforten man fick =ingen sömn. När jag sa att jag inte gick med på detta utan att jag ville ha mina pengar tillbaka, erbjöds jag en flaska vatten och choklad, samt en smekning på axeln! Otroligt oprofessionellt beteende.

Friends_and_family Friends

8/10

Excellent

26 Jun 2026

Freja

Trevlig personal.

8/10

Excellent

26 Jun 2026

Anneli

Trevlig personal och bra frukost.

Self

4/10

Poor

24 Jun 2026

Tilde

Det var väldigt varmt i vårt rum så vi gick till receptionen nästan direkt efter incheckningen för att be om fläkt, de sa att de skulle komma till vårt rum med den men de kom aldrig. På kvällen frågade vi igen och då sa dem att alla fläktar var utgivna. Rummet var dåligt städat, men flötfläckar på kontrollen och damm och hårstrån på golvet samt tuggummi i sängen. Vi vaknade dessutom klockan 06 av ett dånande ljud då de borrade i något väldigt länge, det var inte superkul. Ägaren var väldigt snäll och hjälpsam vilket var positivt, dessutom var lobbyn fin men inte trappuppgången. Den var läskig, vi kom inte heller in med vårt nyckelkort på kvällen/natten och de sa vid incheckningen att man skulle ringa om man ej kom in och att de skulle komma ner direkt men vi ringde x antal gånger och de varken svarade eller kom ner, vi kom sen in av lite tur men de var gränsfall. Hoppas ni kan förbättra detta för allas trivsel

Friends_and_family Friends

8/10

Excellent

21 Jun 2026

Tommy

Bra och prisvärd övernattning i Stockholm och dessutom nära till hela huvudstaden med pendeln och T bana !

Self

10/10

Exceptional

21 Jun 2026

Laura

Bra jättebra I allt rent frukost

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

SHERYL

Mkt fint hotell och frukost

Self

8/10

Excellent

19 Jun 2026

Ernada

Bra läge, bra pris. Jättebra frukost

Friends_and_family Family

6/10

Pleasant

14 Jun 2026

Vilma

Henkilökunta oli todella ystävällinen ja avulias. Hotellin sijanti on hyvä, juna-asemalle on lyhyt matka ja siitä pääsee helposti Tukholman keskustaan. Hotellihuoneet kaipaisivat pientä remonttia ja ulkoapäin rakennusta ei heti miellä hotelliksi.

Friends_and_family Family

8/10

Excellent

10 Jun 2026

Stefan

God frukost

10/10

Exceptional

10 Jun 2026

Gun

Trevlig personal, alltid bra frukost, bra parkering, nära till tågen för att kunna resa in till gamla stan.

Partner

8/10

Excellent

10 Jun 2026

Marie

Nöjda

4/10

Poor

07 Jun 2026

Katharina

Strax efter jag lämnat hotellet såg jag flera bett på min mage. Jag skrev till hotellet och påtalade att de kanske borde kolla ev. vägglöss. Jag fick aldrig något svar.
Det var ett väldigt obehagligt klientel som bodde på hotellet också. Skumma personer! Kommer inte bo där igen.

Self

10/10

Exceptional

07 Jun 2026

Johan

Som vanligt jättebra och snäll och trevlig personal.

8/10

Excellent

06 Jun 2026

Jessica

Ligger bra till, lätt att parkera.
Smidigt att komma till Älvsjö station
Ser oansenligt och eftersatt ut men bra hotell

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

jonas

Väldigt trevlig personal. Väldigt hjälpsamma. Frukostbuffén var fantastisk.

Friends_and_family Family

8/10

Excellent

06 Jun 2026

Lars-Olof

Bra läge med bra parkering, trevlig personal och stor frukostbuffé. Tyvärr fanns ingen middagsbuffe de kvällar jag var där. Pizzan som erbjöds var inte prisvärd.

Self

8/10

Excellent

01 Jun 2026

Xavier

Bra och billigt,............

Self

2/10

Poor

29 May 2026

Lena

Det var smutsiga handdukar med fläckar, och någons gamla smutsiga strumpor var kvar på rummet vi fick

Friends_and_family Friends

10/10

Exceptional

26 May 2026

ESKO

Trevlig personal och mycket bra frukost.

Partner

10/10

Exceptional

24 May 2026

richard

TRES BONNE PRESTATION POUR CET ETABLISSEMENT

Business

10/10

Exceptional

16 May 2026

Niklas

Otroligt personal, oerhört hjälpsam och mottagande

10/10

Exceptional

28 Apr 2026

SHERYL

Rent rum. Bra personal. Bra frukost. Bra öppettider på bastun.

Self

8/10

Excellent

26 Apr 2026

Magnus

Frukost var bra, mycket att välja på.
Rummet var litet men bra.
Toaletter var rena och fräscha
Dörren hade en glipa, något lyhört mellan rummen.

Self

8/10

Excellent

26 Apr 2026

Peter

Allt va bra.

Business

8/10

Excellent

24 Apr 2026

Jan

Helt ok boende . Bra frukost tyst rum

Business

8/10

Excellent

24 Apr 2026

Peter

Bra frukost, trevlig personal, rent..

Business

4/10

Poor

23 Apr 2026

Mikael

Framgick inte att toalett och dusch inte fanns i rummen

Business

6/10

Pleasant

21 Apr 2026

Peter

Det saknades extra kuddar, det fanns bara 2 st, man vill ju gärna kunna ha fler när man ligger o tittar på tv. Saknade också skohorn och gärna nån handduk för att lägga på golvet efter dusch, det fanns bara 2 st badlakan. Dörren skakade till varje gång nån annan i korridoren smällde igen sin dörr, så jag fick lägga papper i glipan så att det inte skulle skallra till så mycket. Dåligt isolerade väggar, jag vaknade av att nån spelade musik kl 4.45 på natten.

Partner

10/10

Exceptional

20 Apr 2026

Ehsan

Sjukt trevlig och hjälpsam personal.☺️👍

Self

10/10

Exceptional

18 Apr 2026

Else

Mycket trevlig o hjälpsam personal

Partner

6/10

Pleasant

12 Apr 2026

Per-Christer

Nedslitt

Partner

6/10

Pleasant

12 Apr 2026

Per-Christer

Lett å orientere seg

Partner

8/10

Excellent

06 Apr 2026

Susanne

Trevlig och hjälpsam personal. Frukosten är riktigt bra.

Self

10/10

Exceptional

31 Mar 2026

Sven

Fantastisk frukostmat! Brett sortiment och gott. Hotellobbyn är lugn och trivsam med intressanta böcker att läsa/studera. Hit kommer jag naturligtvis även nästa gång jag besöker Stockholm.

Self

10/10

Exceptional

29 Mar 2026

Anette

Mycket bra hotell. Personalen var jättetrevlig Precis lagom frukost.

Partner

8/10

Excellent

29 Mar 2026

Ing-Mari

Bra frukost

8/10

Excellent

19 Mar 2026

Annika

Mkt hjälpsam, glad och trevlig personal.

Self

10/10

Exceptional

12 Mar 2026

Christian

Mycket trevlig personal. Ett mkt prisvärt boende

Business

8/10

Excellent

10 Mar 2026

Tarja

Allt var bra förutom sängen som var helt slut

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Ingela

Rummet var enligt beskrivningen, perfekt för kortare vistelse, prisvärt och nära till Elmia!

8/10

Excellent

09 Mar 2026

Gunilla

Prisvärt alternativ med närhet till stockholmsmässan

Partner

10/10

Exceptional

08 Mar 2026

Heinz Peter

Supertrevlig och hjälpsam personal. Bra storlek på rum. Bra med smart-tv på rummet. Ganska slitet rum, gick knappt att se ut från fönster för de var så repiga. Sänglampor fungerade inte. Men ändå prisvärd. Hade önskat veganska pålägg på frukosten.

Business

10/10

Exceptional

08 Mar 2026

Jennifer

Trevlig personal och bra pris

4/10

Poor

07 Mar 2026

Elena

Got a room without windows, toilet etc.
A very small room, felt like “either me or my bag”. With this condition was very strange having 2 double beds one on the top of another. One single bed, potentially one more but still a single one on the top would at least give some space.
Very dim light.
Old furniture.

Business

10/10

Exceptional

02 Mar 2026

Nur

Temiz oda, kibar calisanlar, yakinlarda yeme alanlari ve marketler, metroya cok yakin

Self

10/10

Exceptional

01 Mar 2026

Clary

Helhet och service toppen.

Partner

8/10

Excellent

21 Feb 2026

Mikaela

Bra rum dock litet och bra frukost

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

Johan

Pannkakor😄

Self

8/10

Excellent

19 Feb 2026

Paivi

Hyvä aamupala

Self

10/10

Exceptional

17 Feb 2026

Christian

Helt ok, rent tyst rum o bra frukost

Self

10/10

Exceptional

16 Feb 2026

Thomas

_

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Else-Marie

Mycket tillmötesgående personal. Rent och fint. Sköna sängar. Utmärkt frukost.

Friends_and_family Family

6/10

Pleasant

13 Feb 2026

Mats

Dåligt städat golv, svarta strumpor blev grå/vita av att gå på golvet. Avloppet i handfatet var tätt.
Papperskorgen var ej tömd efter föregående gäst.

Self