Comfort Suites

United States , Houston - TX
HOUSTON, 1055 Mcnee Road
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100 reviews shown

10/10

Exceptional

02 Jun 2026

Yessennia

We booked this place in a pinch, 100% worth it. Great beds, good food and the staff was friendly. Highly recommend! Can’t wait to come back!

Friends_and_family Family

8/10

Excellent

02 Jun 2026

jenny d

Wonderful stay! The hotel was clean, comfortable, and in a great location. The staff was friendly and helpful throughout our visit. The breakfast was excellent, Highly recommended, and we would definitely stay here again!

Family_with_children

10/10

Exceptional

02 Jun 2026

David

The best of the best.

Partner

10/10

Exceptional

02 Jun 2026

David

This is the most beautiful property. The staff is amazing. We will always come back every year.

Partner

2/10

Poor

01 Jun 2026

Tracy

We didnt have water for 3 days and we couldnt shower

Friends

10/10

Exceptional

01 Jun 2026

Marlyse Mariette Obono

Clean room breafast

Friends

2/10

Poor

01 Jun 2026

Lashawn

The room was okay but the bathroom toilet didn’t work and kept having to call maintenance

6/10

Pleasant

01 Jun 2026

Sharlett

My niece and I stayed here from 5/28-6/1 for 5 days. I've stayed here years ago and I can't remember if my time previously was better. Breakfast was mediocre, alcoholic drinks was good and the wings on the menu were best! The worst part of the hotel is the WiFi. Although we were notified that they shut down the WiFi to improve the connection it didn't help at all and was very unstable.

Family

4/10

Poor

31 May 2026

Shalini

There is not enough ventilation in the hallways resulting in a musty odor which is probably mold. The carpets in the corridor make it very difficult to roll a suitcase especially if you have to walk from the lobby to the elevator. The breakfast options was very disappointing

Friends

6/10

Pleasant

31 May 2026

Sebastian

Room was ok… however for more than $400 I would have expected a lot more. Room smelled like mildew/humidity, and sink was completely clogged. The breakfast was also pretty basic. It is an ok hotel… I was there for work so I was looking for a clean, hotel to sleep (and not to use it as a stay to go to Atlantis)

Self

10/10

Exceptional

30 May 2026

Gabriella S

The staff was very welcoming and helpful, the rooms were also pretty clean. Loved our stay.

Family_with_children

10/10

Exceptional

29 May 2026

Stacey

You can't find friendlier, more helpful people than staff at the Comfort Inn. Charmaine helped us order pizza. We needed maintenance in our room, the engineer was in our room fixing the problem within minutes. The location is perfect. Having access to Atlantis was the best part, it also i less than 5 minutes to the marina village. We also ate on the on-site restaurant called Cruso's. Eat there and have the salmon, it was delicious. The breakfast is included. It was a filling breakfast that included eggs, sausage, bacon, waffles, grits, oatmeal fresh fruit, pastries, yogurts, cereals. Check in is smooth and efficient. Lindly was a smiling face at the desk always ready to help. They have a few snacks you can purchase at the front desk including Diet Coke. Vending machines don't have diet coke but only cost $2. They leave complimentary bottles of water in your room daily which was very nice. Our rooms had a mini fridge. Our rooms also had ceiling fans which was wonderful. Rooms were cleaned very nicely every day and they provided everything we asked for from extra towels to trash bags. We did partake of some adult beverages, Mudslides and Pina Coladas which were fabulous as well. They do not skimp on the alcohol included in the drink. The pool and the pool deck were clean, the chaises and umbrellas were very nice also. There was ample seating around the pool. If you need a place to stay in Paradise, this definitely is the place to stay!!! I can't wait to go back..

Family_with_children

6/10

Pleasant

29 May 2026

Jocelyn

FIRST OF ALL THE CUSTOMER SERVICE WAS EXCELLENT EVERYONE WAS VERY NICE!! BUT UNFORTUNATELY THE WIFI WAS HORRIBLE THERE WAS NO HIGH SPEED INTERNET IT KEPT GOIN OUT AND I WASNT A FAN OF THAT!! THE BREAKFAST WAS MID AVERAGE WHAT I DIDNT LIKE WAS THEY DIDNT HAVE 2% MILK THEY ASSUMED EVERYONE DRANK WHOLE MILK AND THERE WERE NO SUGAR FREE DRINK OPTIONS FOR BREAKFAST THEY ASSUMED EVERYONE LIKE SUGAR AND I AM ONE WHO DO NOT!! WE HAD ACCESS TO ATLANTIS RESORT WHICH WAS VERY NICE CLAUDIOS RESTAURANT WAS EXCELLENT!! THE RESTAURANT AT OUR HOTEL WAS GOOD AS WELL DRINKS WERE EXCELLENT!! I OVERALL HAD A GREAT EXPERIENCE I GIVE THE STAY 3 STARS!!!

Friends

10/10

Exceptional

28 May 2026

Mario

The manager Mrs. Neilly and staff were awesome.

Family

8/10

Excellent

27 May 2026

Stephanie

Access to Atlantis was a huge perk for us and close proximity to the marina village. We had lots of issues with the water in our room. From very little water pressure to no water at all. Often was ice cold as well. The toilet was finicky to flush towards the end of our stay. Very noisy hallways

Family_with_children

10/10

Exceptional

27 May 2026

Laxman

Nice

Self

10/10

Exceptional

26 May 2026

Jocelyne

Customer service was top tier. Darrens made sure we had everything we needed at check-in.

Friends

10/10

Exceptional

25 May 2026

lori

great location to Atlantis and coral resorts , much more affordable, clean and nice pool with swim up bar. woulkd definitely recommend

Partner

8/10

Excellent

25 May 2026

Orville

We enjoyed our stay at Comfort Suites, all the staff were pleasant, polite and always happy to assist.
Close proximity to amenities - shops, Atlantic, beaches and places to have a bite.
Overall a good stay in the Bahamas.

Partner

10/10

Exceptional

25 May 2026

Michel najarro

The rum all time clean everything very good I love

Partner

4/10

Poor

24 May 2026

BARBARA BEEN

The room i had was very hot the Air-conditioned didn't work and it was loud. The room had an odor.

Partner

8/10

Excellent

24 May 2026

Shawn L

Partner

8/10

Excellent

23 May 2026

Leslie

They offer a full breakfast with many options. The staff is very friendly. The rooms and property are well maintained and clean. The use of Atlantis amenities is a huge bonus to staying at the comfort suites.

Family

4/10

Poor

23 May 2026

Stephen

Let me start off with the staff. They were very friendly and accommodating. Unfortunately, that's where the pleasantries end. I was not happy throughout my trip. On day 1, the internet was extremely weak and, although it was on, completely unusable. It was the most important amenity as I was traveling on business. When calling family members on WhatsApp, I had to stand at the window or odd places in the room for a clear signal. The room phone didn't work so I had to walk a very long walk (because this hotel is oddly designed) to front desk just to report it.
The shower pressure was very weak. On the last morning almost no pressure at all. Had to leave it on for it to build momentum.
The hallways also had an odd smell. Like gym socks. And lastly, a bug crawled on me on one of the nights I was going to sleep.
It's disappointing that this hotel is operating at this level given that they are literally next door to one of the most famous and expensive hotels (Atlantis) in the Caribbean. I expected better. I don't normally leave reviews like this, but for my first time in Nassau, this fell below minimum standards. I hope this is read with a sense of gravity over the things you should consider working on. I do not recommend traveling here on business.

Business

10/10

Exceptional

22 May 2026

Louis-André

Excellent séjour!! Hôtel très bien entretenu et convivial.

Partner

4/10

Poor

22 May 2026

Frederico

Room very smelly. Property is very dated. We had barely no water running trough faucets and shower. Complained for like 4 days and we checked out without water working.

Partner

10/10

Exceptional

22 May 2026

Isabel

Staff was friendly, the free breakfast was amazing, and the complimentary access to Atlantis was excellent!

Partner

8/10

Excellent

22 May 2026

Karina

Breakfast helped and VIP access to Atlantis was great. Excellent location for beautiful beaches.

Friends_and_family Family

2/10

Poor

22 May 2026

Wayne

The communication from the resort was pathetic at best. I made reservations with the resort through Expedia (which I will never use again). I no sooner booked my reservations before I realized I put in the wrong dates. This was 4 weeks prior to the stay. Immediately I began to try to reach someone at the resort. I tried calling every known phone number that was made available on their website. If I called once - I called 25 times on two different numbers that were listed on the reservations and on the website. Nothing. Not even a place to leave a message. the phone would either ring off the wall or literally disconnect. So I reverted to their website with inquires. I sent message after message. Never one response. Nothing. I'm a very persistent person. I attempted to call Expedia. That was another circus with the same results. People - Learn from my mistake. Read the reviews on Expedia - They are all true. They don't follow-up. Once they take your credit card information, forget any further contact. I never stayed at the resort. I booked a complete different vacation in a different country. I wish I could post all of the dialog and phone calls that I made, but this message platform will not allow attachments. I hope this helps someone else so they don't fall into the same trap.

8/10

Excellent

21 May 2026

SHERRY

The staff was very professional. Breakfast had a nice selection. Easy walk to Atlantis. The only issue was the third floor , which we were on , smelled like trash.

Family

10/10

Exceptional

21 May 2026

IAN

Quiet against the chaos of Atlantis which is fun and great beach

Friends

10/10

Exceptional

20 May 2026

DIANA

Amazing staff super helpful

10/10

Exceptional

20 May 2026

Daniela

Excellent pool. Breakfast needs more variety. Overall good

Family

10/10

Exceptional

19 May 2026

Dianne

This was our third stay at Comfort Suites. As always, the staff is amazing, the breakfast is convenient and the access to Atlantis is great!

Partner

10/10

Exceptional

19 May 2026

Jennifer

Great service at this hotel

Friends

10/10

Exceptional

18 May 2026

Edward

Extremely helpful staff, clean rooms, and close proximity to shops. Wonderful time had by all with future visits to be looked forward to.

Family

10/10

Exceptional

18 May 2026

Vanessa

Clean room, breakfast was great, staff was nice and polite.

8/10

Excellent

18 May 2026

Lucy Ann

If you are going to Atlantis and don't want to spend Atlantis prices on a room, consider the Comfort Suites Paradise Island. The resort is well-kept, and undergoing some renovations, as it needs some updating. However, it offers free breakfast, which is huge considering the prices of everything in the Bahamas. We ate dinner there one night also, and it was quite tasty! The pool is nice and has a fun swim-up bar. The rooms are nice and comfortable and fairly large for two travelers. The plumbing is a little funky at times. The smell from the hallway coming back from Atlantis into the property is a little sour-smelling, but once to your room is fine. Other than that, it allows for access to Atlantis and it's amenties every day. It was easy to get the bracelets from the Atlantis desk. A great resort located almost on the Atlantis property, and great for a less-expensive option to Atlantis. We didn't feel like we were missing much. We ate and drank and swam at Atlantis most days.

Family_with_children

8/10

Excellent

17 May 2026

Michele

Breakfast ( included) was always excellent. The staff was friendly and helpful.

Friends

10/10

Exceptional

17 May 2026

Lisa R

Staff is excellent and the ability to use the amenities at Atlantis is wonderful! Great location!

Family_with_children

10/10

Exceptional

17 May 2026

Michael

Nice fresh free breakfast. Nice restaurant. Very clean rooms are a little dated but everything is in nice condition and clean. Auquavenfure at Atlantis is included with your rooms cost… a bargain. Staff were the best! We thank them and will go back again!

Friends

10/10

Exceptional

16 May 2026

debbie

meals are outrageously expensive ,
the locals are great!!!

6/10

Pleasant

16 May 2026

Jeremiah

The staff were very friendly and helpful. The food was excellent. The wifi was terrible the whole stay, very slow and could not watch anything on any social media.

Partner

8/10

Excellent

15 May 2026

Thomas Francis

The room was clean and staff was awesome. The only bad part was the terrible smell of trash in the hallway by the elevator.

8/10

Excellent

13 May 2026

Anyelin

Clean rooms… just need to update the decor to match the Bahamas vibe

Family_with_children

6/10

Pleasant

12 May 2026

Melissa

The hotel itself is not in a great condition (the hallways are very smelly), but it’s clean and the access to Atlantis is worth it! The breakfast is great, nice variety and lots of tables by the pool.

Friends

8/10

Excellent

11 May 2026

Rhodney

Very good

Friends

8/10

Excellent

11 May 2026

Lawrence Philip

The breakfast menu was average, casino was always lively.
Rooms needs some upgrades

8/10

Excellent

11 May 2026

Jeralyn

We really enjoyed our stay. The hotel is literally at the entrance to the Atlantis resort. Day passes to the resort were included with our stay. Proximity to Atlantis makes the hotel a great option! The room had a great view, but could use some updating. The breakfast was good and hearty, with plenty of food. We ate a great lunch and had delicious drinks on our arrival day. Overall, good customer service! We were greeted with a ringing bell because we were Platinum Expedia Members and given warm cookies. Everything met our expectations. We would definitely stay again.

Partner

10/10

Exceptional

10 May 2026

Brandon

Great location, awesome staff. Interiors are a bit dated but well worth it.

Family_with_children

4/10

Poor

07 May 2026

Linda

Our room was dated. The telephone didn’t work. The safe didn’t work. One light on left side of the bed was away from the wall. Curtains worn. Two items were reported the day we arrived but never fixed.

Partner

10/10

Exceptional

07 May 2026

Luz Marcela

Clean room

Business

10/10

Exceptional

04 May 2026

frank

location

Partner

10/10

Exceptional

04 May 2026

Brandon

The staff was extremely helpful and polite

10/10

Exceptional

04 May 2026

Patrice

Clean room, breakfast was very good fromt desk greeting was excellent, sfaff excellent ocer all we enjoy are stay.

Partner

8/10

Excellent

04 May 2026

Laurence

Great deal, access to Atlantis is perfect.
Breakfast included is a plus, but does lack variety.

Family_with_children

8/10

Excellent

03 May 2026

Cornelia

The breakfast was tasty 😋

Partner

10/10

Exceptional

03 May 2026

Bosah

The staff are very professional respectful and friendly.
They are ready to help.

Family

10/10

Exceptional

02 May 2026

Brian

Beautiful property 5 mins from Atlantis resort. Very attentive and friendly staff. Restaurant on site, very good eats & drinks. Unforgettable and amazing time in the Bahamas 🇧🇸

Partner

10/10

Exceptional

01 May 2026

Jace

Staff was great and rooms were very clean. Amazing location and we were able to walk to everything we wanted to do. The complimentary Atlantis passes were a huge money saver.

Partner

8/10

Excellent

01 May 2026

Cinthya

What you are paying for is location and access to Atlantis, period.
Rooms are dated. WiFi is awful. Same breakfast everyday. Staff is friendly.

Self

6/10

Pleasant

30 Apr 2026

Jule

The only thing we like about the property was the free access to the atlantis and the breakfast.
The staff were all nice but we didnt get help bringing our luggage to the room, the hallway is carpeted and our room was like 2 blocks away!
The room was spacious but the hallways are rundown, needs cleaning or updating.

Partner

10/10

Exceptional

29 Apr 2026

Brian Douglas

Great location, Staff are nice, Great place to stay

Self

8/10

Excellent

29 Apr 2026

Ali

Breakfast was fresh but can be improved along with more variety. Overall the hotel was clean, however, it is old and maybe needs a bit of a refresh. The pool at the hotel is nice but the best part is the access to Atlantis facilities. Staff is nice and attentive.

Family_with_children

10/10

Exceptional

29 Apr 2026

Vera

Good food selection for breakfast

10/10

Exceptional

28 Apr 2026

Lorena

The staff is super friendly! Love Shaillon and Bonnie!!

Family_with_children

10/10

Exceptional

28 Apr 2026

Garrett

Super close to Atlantis, nice comfortablr place to sleep after spending thr day in and around Paradise Island.

Friends

8/10

Excellent

27 Apr 2026

Robert

The hotel and rooms were very welcoming and clean.

Partner

10/10

Exceptional

27 Apr 2026

Randi

Great stay the staff is very friendly and helpful its right by Atlantis like a 2min walk also if your flight leaves later but check out os at 11am they will hold your luggage for you until you are ready to leave

Partner

10/10

Exceptional

27 Apr 2026

rosemary N Onochie

Room was very clean, breakfast fresh and beautiful. Staff were all friendly

Family

6/10

Pleasant

26 Apr 2026

Cinthya

What you are buying here is location and access to Atlantis, period.
Compared to other hotels in Junkanoo and Cruise area:
The rooms are dated.
The WiFi didn’t work in my room. I had to stand by the door to use it or go to lobby.
The water pressure in my room was poor, if my shower lasted more than 5 minutes I would run out of water.
Breakfast is okay, basically the same everyday.

Self

10/10

Exceptional

26 Apr 2026

Iricelis

Friendly staff and clean rooms.

6/10

Pleasant

26 Apr 2026

Dentley

The Breakfast was decent and the bar tender was awesome .

Family_with_children

10/10

Exceptional

25 Apr 2026

Kole

Friendly staff and clean property

Family

10/10

Exceptional

25 Apr 2026

Aaliyah

Anything you decide to eat at Cruescos

10/10

Exceptional

24 Apr 2026

Francilla

Was clean breakfast tasted undone overall i had a good time

10/10

Exceptional

24 Apr 2026

Giang

Amazingly friendly staff, professional yet warm and attentive,

6/10

Pleasant

24 Apr 2026

Stacey

The staff were friendly, and the hotel was clean, but unfortunately there were a few big issues for us. There was a musty odor throughout the hotel, our toilet had some issues and clearly needed replacement, the breakfast was tasteless and my daughter’s headphones somehow disappeared from our room. Luckily, I put our valuables in the safe, but she forgot and left them on the bed. I don’t like to blame housekeeping, but I don’t know where else they would have gone. That was really disappointing and I did check in with the front desk to see if they were turned in. Overall our stay was fine and it beat paying twice as much next door at Atlantis. We really enjoyed access to the resort and it was easy to walk back and forth. The pool was also a nice option if you wanted something quieter than Atlantis.

Family_with_children

10/10

Exceptional

23 Apr 2026

Suzanne

As a Choice Hotels Gold Member, I always have high expectations when staying within the brand family, but the Comfort Suites Paradise Island truly blew me away. From start to finish, this stay was absolutely seamless.

During our stay we interacted with various team members whose level of professionalism and warmth made us feel like valued guests. They were friendly, welcoming, and went out of their way to ensure everything was perfect.

Our room was the ideal home base. It was perfectly sized, thoughtfully laid out and had everything we needed to feel at home. It was clean, comfortable, and provided the perfect retreat after a long day in the sun.

The pool was absolutely perfect for evening dips and lounging, and the poolside landscaping made you feel like you were on a beach!

The breakfast was hot, fresh, and ready every morning - scrambled or hard boiled eggs, bacon, sausage, waffles, toast, fresh fruit, oatmeal, cereal, juice, coffee, tea - they had it all!

You can't beat the convenience of this hotel. It is a two minute walk to Atlantis, there is a restaurant across the street and a grocery store around the corner, for stocking up!

Choice Hotels remains my preference for a reason, and this property is a shining example of why. I will definitely be back!

Partner

8/10

Excellent

23 Apr 2026

Hortencia

good breakfast. good plase

Friends_and_family Family

8/10

Excellent

23 Apr 2026

angela

Lovely staff. Awesome housekeeping daily and the building was very clean. Outside well maintained with beautiful landscaping. Great variety for breakfast and the on site restaurant was great.

Friends

6/10

Pleasant

23 Apr 2026

Barry

The property needs to get rid of all carpet and they have a high potential of a 5 star. The staff are really friendly and the atmosphere was good and all amenities were clean.

Friends

10/10

Exceptional

23 Apr 2026

Raymond

Everything was great the staff was great the room was great everything I enjoyed every second

Family

8/10

Excellent

22 Apr 2026

Ivo

The breakfast was the same all days, whole week.

Family_with_children

10/10

Exceptional

22 Apr 2026

Kyle

Helpful staff, great breakfast

Partner

10/10

Exceptional

20 Apr 2026

Kesjan

Great place to be on vacation

10/10

Exceptional

20 Apr 2026

Bailey

Needed renovations but still very nice and very affordable

Family_with_children

6/10

Pleasant

19 Apr 2026

Jamil

Renovation of this hotel is calling big time!
At least, workers are very helpfull and smiling.

Family

10/10

Exceptional

18 Apr 2026

Jon

Staff very helpful and clean rooms with breakfast.

Family_with_children

10/10

Exceptional

18 Apr 2026

Nancy

We loved it and would stay again.

10/10

Exceptional

16 Apr 2026

Shadae

For the price we paid for our stay I can definitely say it was worth it. We started off with a little hiccups but the staff was so helpful and made sure to correct everything and made sure we got proper accommodation. We also got complimentary accommodation for the water park in Atlantis which I found was really nice especially since we had kids 7 and under. The park is 5 mins walk away from the hotel. There is restaurants around as well walking distance. The breakfast was more American cuisine which was ok and again the staff working in that area was exceptionally friendly and helpful.

10/10

Exceptional

16 Apr 2026

Amber

Clean room, friendly and helpful staff, continental breakfast, good restaurant food, resort amenities

Friends

10/10

Exceptional

16 Apr 2026

J. Michael

The staff was amazing. All were very attentive and kind. It was bust at check in, (some travelers are rude and think they are the only ones on vaca lol). Love the proximity to Atlantis !! Thanks CS !

Family

10/10

Exceptional

16 Apr 2026

wade

Nice hotel. Front desk staff was great.

Self

10/10

Exceptional

16 Apr 2026

sharey

Staff was very helpful. Access to Atlantis was superb. Will come back again!

Partner

10/10

Exceptional

15 Apr 2026

Natalia

Everything is very good. Would be nice to have water inside the room when we arrived…

2/10

Poor

14 Apr 2026

Gurpreet

yes

6/10

Pleasant

14 Apr 2026

Amanda

We stayed here for access to Atlantis. If budget is your only driver, then this is a great option. Personally, I would stay on property if I coukd do again and just take advantage of an Atlantis discount.

The Confort Suites is pretty run down - although much of the staff is very friendly and attentive. Breakfast was a nice offer, though repetitive. Service and food options at the on-site restaurant for lunch/dinner were sub-par.

The hotel does provide daily housekeeping and refreshes suppplied water. Despite great service, the room was still quite ramshackled. The sink handke felt like it would break off ilevery tine you tried to turn water off. The toilet flush handle was not properly installed, and it ran constantly all day and night. The AC kept the room cool-ish, but not at to the degree chosen. Carpets and sofa were very outdated and somewhat stained.

The ease of gaining access to Atlantis property and amenities was pretty straightforward. It actually came in handy since the sea was not swimmable, and the hotel pool was unpleasant for us.

If you are literally just looking for a cheaper way to access Atlantis and Aquaventure, go for it, otherwise consider other options.

Family_with_children

8/10

Excellent

14 Apr 2026

Candy Celeste

Breakfast are excellent. Close to Atlantis. Take the ferry for $7 to explore downtown Nassau

Self

10/10

Exceptional

14 Apr 2026

Mark

Rooms were large and modern. Staff were friendly and helpful. Free breakfast was a bonus! Full access to atlantis aquapark, dig, resort amenities etc was fantastic (inly a 5 min walk away). Highly recommend this hotel for family affordable accommodation!