Name: Glenlo Abbey Hotel
Address: Bushypark, N/A, Galway, H91 XD8K, IE

6/10

Pleasant

05 Aug 2026

Kate

Pros: excellent food all around, quiet, beautiful property, a few members of staff gave excellent service

Cons: general lack of warmth, unwelcoming, about half the staff looked afraid I might ask for something and were very stiff, one used \"it's our policy\" in an interaction (quite unreasonable in context), there were many uncomfortable or unsatisfying interactions like that, generally very amateur service

The room was spacious enough. Decor was bland but air con worked well. \"Lake view\" doesn't mean lake view -- it means you face the lake, which you can see if you squint -- it's a thin line in the distance.

Some 5-star places are well worth it -- this is not one of those. I will not return. In fact, even if I had paid EUR200 per night, I would not come back.

10/10

Exceptional

03 Aug 2026

Katherine

Glenlo Abbey is an unbelievable place to stay!

10/10

Exceptional

21 Jul 2026

Charles

Beautiful location. Very tastefully and comfortably appointed room and public areas. Staff were friendly and attentive and the entire experience relazing and enjoyable.

Partner

8/10

Excellent

21 Jul 2026

Mario

Beautiful hotel and a good choice for golfing. However, compared to other 5 star hotels we stayed at in Ireland over our one week trip, service and amenities at this hotel are mediocre and value is not as good. Reception staff seem to be many summer student-age and can be better trained and more willingly helpful. Some are friendly and helpful but not all.
Main restaurant seems to be very well managed and food was good.
Loved Galway and will go back, but will likely look for another hotel.

Family_with_children

10/10

Exceptional

01 Jul 2026

Des

Great hotel, service and everything generally excellent, however pint of Guinness was terrible in the main bar, it’s amazing with all they get right that they allow this.

Self

10/10

Exceptional

19 Jun 2026

Peter

Phenomenal service and beautiful property, first class all the way!

Family_with_children

10/10

Exceptional

08 Jun 2026

Scott

Facilities and grounds were beautiful. The staff was very accommodating. Food very good, Lots of options.
Dined at The Pullman one night. Fabulous menu, wine pairing and atmosphere.

Partner

8/10

Excellent

07 Jun 2026

Arlene

The hotel and grounds are beautiful. Check in was easy. Our only complaint is the service for breakfast—one day they forgot our order, the next was just slow.

Partner

10/10

Exceptional

27 May 2026

Patrick

Door man was wonderful, breakfast great, golf course was the highlight.

Business

10/10

Exceptional

26 May 2026

Edward

Amazing resort. We have already recommended it to friends from the States.

Partner

10/10

Exceptional

22 May 2026

Judith

Beautiful!!

8/10

Excellent

22 May 2026

Karen

We loved the hotel but the Tasting at Pullman was too long, only the sweet tastings were deserving of a Michelin star, and we left hungry. Based on this, we felt the experience was lacking and overpriced.

Partner

10/10

Exceptional

30 Apr 2026

Kelli

5 stars! Loved staying at this charming and cozy hotel!

Partner

10/10

Exceptional

10 Apr 2026

Kaitlin

The staff catered to our every need and the hotel and grounds were immaculate.

Partner

10/10

Exceptional

03 Apr 2026

Anne

Beautiful location and hotel

2/10

Poor

27 Mar 2026

Jon

TV didn’t work, 2 room service orders, 2 wrong orders. Noisey, noisey, noisey room - got about 4 hours of sleep. Huge disappointment. I do not recommend!

10/10

Exceptional

18 Mar 2026

Deborah

Beautiful property. Staff friendly and helpful. Breakfast excellent.

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

Suzanne

Wonderful hotel, very friendly staff and a beautiful location. Appreciated the hot whiskeys at the bar to help with my cold. Lots of parking and no issues with the EV charging. Will return!!!

Friends_and_family Friends

10/10

Exceptional

04 Mar 2026

Kendra

What an amazing place to stay. From the moment you pull up the beauty of the hotel and grounds will take your breath away. Check-in was a breeze. Front desk staff went out of their way to show us around and to our room. Too at the front door was super helpful with our bags and then with places to eat and pubs with live music. In the morning the breakfast was perfect. Service was fast and friendly. Sad that we only had one night there and didn’t get to enjoy the whole place

Partner

8/10

Excellent

21 Feb 2026

William

Room clean , staff very friendly, lovely breakfast.

Only small complaints, kippers were too small.
No smoked salmon sandwiches

I would like a small soap , hate third push things. How much would a small soap cost?

Partner

10/10

Exceptional

17 Feb 2026

Carole

Excellent warm welcome. Staff so gracious and helpfull with any request plus offering fantastic ideas for our days out.
Massage amazing for the day we stayed local.
Room clean and always well kept with a night time treat at turn down.
Food fantastic and did not want to leave :) Loved every minute

Partner

10/10

Exceptional

30 Jan 2026

Shirley

Booked this for my parents. They had a wonderful stay. They really enjoyed the spacious rooms, high quality breakfast. During their stay they also ate in the main restaurant and rated their steaks highly. Only area of improvement would be to have spa facilities (add thermal facilities).

Partner

10/10

Exceptional

03 Jan 2026

Jonathan

Aaron at the front desk was very helpful. Dinner at the Pullman was a culinary delight!

Partner

6/10

Pleasant

23 Dec 2025

Peter

the stay generally okay, but a few areas could be improved. On arrival there was no valet service, and I was given incorrect information about EV charging. The junior suite was comfortable overall, though the room was quite warm while the bathroom was noticeably cold, and the furnishings felt a little tired rather than well-integrated. Some of the facilities also seemed a bit run down. Palmer’s Kitchen was convenient and the food was decent, but fairly basic (more burger-joint than a destination dining option).

Partner

10/10

Exceptional

19 Dec 2025

Robert

Best hotel from start to finish. Welcoming, beautifully decorated and just the best.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Luiza

The room is impeccable clean, with everything mentioned in the advertising in place.

10/10

Exceptional

02 Dec 2025

Gregory

Stunning grounds. Gorgeous rooms. 5 star breakfast, cozy Christmas decorations….we’ll be back!

10/10

Exceptional

28 Nov 2025

Brendan

Absolutely beautiful

10/10

Exceptional

26 Nov 2025

Natalie

Our stay at Glenlo was fantastic. Service was excellent, breakfast was great, the room was clean, the entire staff were kind, helpful, and knowledgable. The hotel is also just outside of Galway, so you feel like you're in the countryside while still being a short trip to the city center. I would highly recommend Glenlo for anyone looking to book a stay in or around Galway.

10/10

Exceptional

16 Nov 2025

Veronique

An excellent experience from the moment we arrived! Beautiful property, gorgeous room - this was, hands down, the best stay we had throughout our travels in Ireland. The staff were efficient and continuously helpful, and the icing on the cake was the unexpected room upgrade. Five stars all around.

Leisure Partner

10/10

Exceptional

15 Nov 2025

Flavio

Great service, all the personal was amazing and the attention to detail was outstanding.

Leisure Partner

10/10

Exceptional

04 Nov 2025

Pantea

Five star luxury from accomodations to the service.
Loved it

10/10

Exceptional

31 Oct 2025

Donna

Such a beautiful place to stay and relax. The staff and food are incredible. Loved our time at the Glenlo Abbey.

Leisure Partner

10/10

Exceptional

31 Oct 2025

robin

Absolutely stunning hotel! The room is amazing. The grounds around the Abbey are breathtaking. The staff are all wonderful. I would highly recommend this beautiful hotel to anyone.

Leisure Partner

2/10

Poor

06 Oct 2025

Jule

It was a chaotic beginning, we arrived in a storm. But still, this is a 5 star property and expensive. We had to wait for our room, and then communication broke down and when our room was ready, no one told us. We were given bad directions (it was in the new lodge area of property) and in the rain and wind, we had to find our way. The lodge rooms are new and not properly outfitted for a 5 star property. No bath mat (bathroom floor slippery and cold), no robes, tea kettle hidden on top shelf of closet, no air circulation. We called for a fan, they said \"right away\", it never came. There was a wedding at the property so the bar and common areas were full of wedding guests, no place for hotel guests. First day was rough. Second day,

4/10

Poor

23 Sep 2025

Roland

Beautiful grounds and hotel. Lots of staff on site

Poor service though. No one could explain and show us how to get to our room. The extra room we had in the lodges wasn’t explained and was locked. Service at meals was long waits for service. Just very odd. Seems that focus on customer and training is the gap as facilities are stunning

Family

4/10

Poor

10 Sep 2025

David

Poor customer service was experienced two days in a row in the breakfast dining room. Staff took my order for coffee two days in a row and then didn’t deliver it. Had to ask other staff a couple of times to please bring coffee.
On day two my wife and I had the great fortune to get on a “wait list” for a table for breakfast. We waited 25 minutes to be seated.
When it came time to check out I asked the front desk for a porter to get our bags. I waited for another 25 minutes while I watched others who had come after me receive their luggage.
For the price of this supposedly five star resort I found the lack of good customer service quite disappointing. I, unfortunately, will not book another stay here.

Friends_and_family Family

8/10

Excellent

04 Sep 2025

Sue

The staff is very attentive and helpful. The bartender was amazing. We just needed 2 more of him as the lounge was under staffed. Beautiful location just 2 miles from downtown. I wish it had a pool and had upgraded walk in showers. The breakfast was amazing. Also Pullman Restaurant is a flash back to days gone by. Dont miss it....it is remarkable.

Partner

4/10

Poor

30 Aug 2025

Matthew

This is a nice enough hotel, but the property is dated, it badly needs a renovation, and if you think it is some sort of castle, it is not. The staff is really excellent, but for the price, I would not revisit and would discourage anyone from booking there expecting any sort of luxury experience. It is an old hotel with old rooms.

Leisure Family

10/10

Exceptional

02 Aug 2025

Liz

Beautiful hotel and property. Amazing food and excellent service. The golf course was incredible as well.

Leisure Family

10/10

Exceptional

13 Jul 2025

Níamh

Hotel is beautiful and staff are great. The Pullman was the highlight of our trip. The food is outstanding and the service even more so. Ian made our dining experience so memorable, he was personable, extremely knowledgeable and helpful. The staff in the hotel itself were also lovely and very friendly. Excellent experience.

Leisure

10/10

Exceptional

06 Jul 2025

paul

Staff and property fantastic!

Leisure Family

10/10

Exceptional

24 Jun 2025

colleen

Luxurious and comfy rooms. Staff is overly attentive. Hotel is quiet and details are impressive

Leisure Family

10/10

Exceptional

22 Jun 2025

Simon

Service was excellent and the location with the golf course and the lake beyond was wonderful. Breakfast was also the best all holiday. Staff were all brilliant. Enough said!

Leisure Partner

10/10

Exceptional

16 Jun 2025

Laura

This is a lovely property. The rooms are spacious and well designed. Bed was very comfortable. AC in rooms. Did have washcloths. The drinks in the lounge are expensive. $16-18 per drink, these only have 32 ml of alcohol in each drink so a double can add up. We did the preset meal at the restaurant on the property. It was just OK for the price of $90 pp.
The bikes that are available to ride around the property need to be updated.

Leisure Family

10/10

Exceptional

13 May 2025

David

Awesome Job!
Awesome Property.

Partner

8/10

Excellent

09 May 2025

Holly

The property is beautiful and rooms are lovely. Only thing that could have made the stay is breakfast options and keeping buffet options filled as many options were empty bowls. (Yogurt, fruit, granola) there was also very limited staff for breakfast hours.

Leisure Family

6/10

Pleasant

06 Apr 2025

Shelly

The service and room fell short of expectations though the grounds are spectacular. The dining options are good, but not standout. The room had a musty smell and lacked control over temperature. The service was average. The grounds were gorgeous and the falconry was a fun and wonderful highlight of our stay.

Leisure Partner

10/10

Exceptional

02 Apr 2025

Nicole

From the moment we arrived until we checked out the staff were top notch. The evening movie was a nice touch. The falconry experience with Jason a highlight.

Leisure Partner

10/10

Exceptional

29 Mar 2025

Katherine

The hotel itself is beautiful in an amazing setting. Our room was very comfortable with a great bathroom. Our porter (Michael I think) that greeted us when we arrived, was very friendly and helpful. He met us when we checked out as well and helped us plan our day.

Leisure Partner

10/10

Exceptional

27 Mar 2025

Casey

We can do that just tell me if you want

We had a wonderful day for our 10 year wedding anniversary. The staff was exceptionally friendly and kind and answered all of our questions. They made several suggestions around the surrounding areas.

Partner

10/10

Exceptional

24 Mar 2025

Tom

The doormen, especially Michael, were very helpful and insightful, as were the front desk staff. The grounds and the Abbey were beautiful. We will definitely stay here again, next trip to Galway.

10/10

Exceptional

24 Mar 2025

Leanne E.

Amazing property. You really could just stay and not go anywhere else.

Leisure Family

10/10

Exceptional

21 Mar 2025

Bobby

We highly recommend The Falconry Experience. A bike ride down to the river/ferry. Movie night in the theater. The staff is simply lovely people.

Leisure Family

10/10

Exceptional

05 Mar 2025

Jeannine

Most amazing place to stay and the staff are so amazing! They have a movie theater in here as well! You won’t regret your stay!

Leisure Family_with_children

10/10

Exceptional

22 Feb 2025

Sinead

Loved it

Leisure Family

10/10

Exceptional

22 Feb 2025

Mr J G

Perfect bit of luxury

Simply beautiful and matched by excellent service from all staff members you encounter. We arrived late and welcomed with professionalism and warmth. Rooms, linens and fixtures fittings excellent. Bar and lounge just what you need after a long day. Leo knowledge and charm behind the cocktail bar second to none and the best negroni and setting in a very long time.

Partner

10/10

Exceptional

04 Jan 2025

Amanda

It was absolute perfection! We will be back!

Leisure Family

10/10

Exceptional

03 Jan 2025

Toni

This was an amazing property. Best staff for our whole trip. Cozy rooms, very inviting, wanted to stay.

Leisure Family

10/10

Exceptional

09 Dec 2024

Laura

Great property, very satisfied

Leisure Partner

10/10

Exceptional

29 Nov 2024

Verified traveler

Beautiful and relaxing stay.

Very clean, excellent service and breakfast. The staff is friendly and knowledgeable- they have great recommendations for off site excursions.
The pillows on the bed were very flat and was my only complaint.

Friends_and_family Family

10/10

Exceptional

16 Nov 2024

Brent

Exceptional service, and very friendly service in this beautiful hotel.

Leisure Self

10/10

Exceptional

30 Oct 2024

Carola

Lovely hotel!

Lovely hotel..beautiful grounds and accommodations. Staff was very friendly and helpful…if you like old fashioned elegance and a beautiful golf course as well…this is your place.

Friends_and_family Friends

8/10

Excellent

28 Oct 2024

Patricia

Jewel on the Galway coast

Despite the rain, we loved our stay! Front desk, porters, and door man/concierge were super helpful and informative. Our room was lovely, spacious and quiet. Spendy but worth it. Close to town, we were treated like a Lord and Lady!

The sitting rooms were gorgeous, perfect to read a book or sip a warm drink by the fire. The \"Abbey\" was custom built for one of the original ladies of the house who was an invalid. Now it is converted into a beautiful sitting room/game room with gothic touches. My favorite space.

Wait staff in the restaurants needed more training - Dinner in the Palmer Kitchen (casual option) went an extra hour as the wait staff seemed to forget us after we ordered starters, and brought us other people's dishes on two occasions, ignored our neighbors. We had to ask for the check three times. Food was good, but needs better management, at least to train newer staff on dining service. Breakfast was generous and tasty, again, waitress never brought our toast after 2 requests. That dining room was elegant.

There is also fine dining in the Pullman Restaurant (converted train cars) which I'm assuming has better service. We'll try on our next visit.

Partner

10/10

Exceptional

27 Oct 2024

Peter

Beautiful historic property that has been tastefully and carefully updated. Very clean and well maintained. The staff is superbly service oriented and friendly. The dinning options are great especially the historic pullman restaurant.

Leisure Family

10/10

Exceptional

21 Oct 2024

monica

The most beautiful and idyllic property in Galway. The property is spectacularly preserved with its original grandeur with modern touches. The staff was incredible and really made our stay special. We will be back!

Leisure Partner

10/10

Exceptional

14 Oct 2024

Cecilia

We loved The Abbey. The staff and rooms were wonderful.

Leisure Family

10/10

Exceptional

11 Oct 2024

Julie

This is a stunning property with very professional and friendly staff. There is a beautiful perimeter walk on property, around the golf course and grounds which can include the lake (~1.2-1.5 mile circuit). The food in Palmer’s bar was fine, we liked the chicken supreme quite a bit and the wait staff, especially Derry, was wonderful. Lovely nooks like you’ll find in the lounge are perfect for reading and having tea. Breakfast was an amazing and almost decadent experience. Three downsides to be aware of: 1.) the onsite ferry did not go out the days we were there due to winds, and that was a bit disappointing. 2.) While the Pullman sounded like an idyllic experience, the very limited menu drove us to other options. 3.) The air conditioning will shut off every 15-30 minutes, potentially making for a toasty sleep (unless you can figure it out)! All in all, we would recommend it highly!

Leisure Family

10/10

Exceptional

08 Oct 2024

Emily

Gorgeous!

Gorgeous accomodations and beautiful grounds. The staff were very friendly. We will definitely be back!

Partner

8/10

Excellent

07 Oct 2024

Lara

Not in a very interesting area.Taxi 15 minutes to anny fun. Overall not worth the cost unless you golf.

Leisure Partner

10/10

Exceptional

27 Sep 2024

Greg

You can’t get any better place to stay
Fantastic property and staff!!!

Leisure Friends

10/10

Exceptional

27 Sep 2024

Jennifer

Absolutely loved the location, the staff, the golf course, the breakfast and the quiet clean rooms.

Leisure Partner

10/10

Exceptional

01 Sep 2024

Ana

Wow! What an experience. Galway is beautiful and busy until you get to Glenlo Abbey. It transforms into a sophisticated oasis. Wonderful service and even better food

Partner

10/10

Exceptional

31 Aug 2024

Geoff

5 star is not enough to describe this place. Immaculate from start to finish. Highly recommend.

10/10

Exceptional

28 Aug 2024

James

Amazing place, staff were great!

10/10

Exceptional

22 Aug 2024

Verified traveler

One of the nicest hotels I have stayed in. Execellent food!
Clean comfortable rooms. Incredible staff. Can't wait to get back.

Leisure Partner

10/10

Exceptional

20 Aug 2024

Rebekah

We had a wonderful holiday at the Glenlo Abbey Hotel. Everything was amazing from check in, the cinema, to dining at Palmer’s. Staff was very helpful at all times. Thank you for making our girls holiday to Ireland even better!

Leisure Family

10/10

Exceptional

18 Aug 2024

Christopher

The staff was amazing. The beds so comfortable. The room very clean. Highly recommend.

Leisure Partner

8/10

Excellent

16 Aug 2024

Gretchen

High end Stay

The place is setup around a golf course very close to Gallway downtown. It has an older vibe. We had to book two rooms and really not \"family\" oriented. You are better off staying in town with young kids. A lot to spend on a overnight stay.

The Pullman restaurant is a nice experience. It is expensive so be prepared. The staff were all incredibly attentive and had fun drinks. The food was more about art deco.

The yards are pretty. Parking was easy. The staff was great.

Friends_and_family Family

10/10

Exceptional

06 Aug 2024

Juan

Amazing staff.

6/10

Pleasant

23 Jul 2024

Michael

Beautiful property. Room was immaculate and well appointed. Staff seemed uninterested and dismissive. Never felt welcomed

Leisure Family

10/10

Exceptional

22 Jul 2024

Verified traveler

Spectacular Hotel in Ireland

The hotel was gorgeous. The interior rooms were decorated with style and a level of sophistication rarely seen these days.

Our room was beautiful and spacious, and the staff members were helpful and kind.

I look forward to visiting again soon.

Friends_and_family Friends

10/10

Exceptional

09 Jul 2024

Verified traveler

Beautiful hotel in an exceptionally beautiful location. One suggestion is that they install more benches along the walking path and especially down by the lake

Partner

10/10

Exceptional

26 Jun 2024

Ashley

The bellman service was top notch, the food at the Pullman was such an experience, and the grounds and decor are so beautiful.

Leisure Partner

10/10

Exceptional

13 Jun 2024

Timothy

Great place

10/10

Exceptional

10 Jun 2024

Venkat

Very well maintained property
Rooms were clean and well maintained, what you would imagine from an upscale property

Leisure

10/10

Exceptional

04 Jun 2024

BEVERLEY

This is a large property on a good of course a few miles out of town. It’s beautiful and quiet with large rooms and very attractive public spaces. Additionally the staff are friendly, outgoing, helpful and cannot do enough to make your visit comfortable. Dinner at the Pullman Restaurant - in train cars from the Orient Express was special and expensive but worth the splurge. The only negative was being charged 7 Euros for a bottle of tap water on top of many hundreds of euros for dinner.

Leisure Partner

10/10

Exceptional

27 May 2024

Alice

Beautiful hotel and golf course

10/10

Exceptional

26 May 2024

Karen

Perfect Stay

Wonderful stay at Glenlo Abbey! The grounds and hotel are beautiful. We were upgraded to a one bedroom Lodge room. Access to the living room, kitchen and laundry were a bonus. The rooms were spacious and clean. The staff here are wonderful, friendly, informative and attentive. The Palmer restaurant is very nice and the food delicious. A ride into the city center of Galway was about ten minutes.
We couldn’t have had a better stay.

Partner

6/10

Pleasant

24 May 2024

Patty

The hotel was expensive and overbooked with bus tours. There were a few of us not happy with room. No tub, shower was open and next to toilet. Only one person could be in there at a time. I suggest the staff come as a couple and try to use this type of room! Also you could not get near the bar.

10/10

Exceptional

18 May 2024

Howard

An elegant introduction to Galway. Thank you!

Leisure

10/10

Exceptional

08 May 2024

Janet

Lovely

Self

10/10

Exceptional

08 May 2024

Jeffrey

Excellent Experience

My partner and I had a fantastic experience at Glenlo. Every member of the staff was friendly and attentive. The room was impeccable and the grounds were beautiful. I will definitely be returning for future trips.

Partner

10/10

Exceptional

07 May 2024

Kevin

the history and the beautiful views. the rooms are lovely

Leisure Friends

10/10

Exceptional

28 Apr 2024

Cindy

Very beautiful, love the history!

Business Family

4/10

Poor

18 Apr 2024

Michelle

MC

Very old fashioned and quirky Not my ideal hotel

Partner

10/10

Exceptional

15 Apr 2024

liesl

The staff was lovely. We had a beautiful room overlooking The Pullman restaurant cars. Cocktails in the evening listening to the piano was relaxing. The property itself is stunning.

Leisure

10/10

Exceptional

10 Apr 2024

Kyle

Lovely

Leisure

10/10

Exceptional

04 Apr 2024

Russell

Everything was amazing!!

Leisure Family

8/10

Excellent

01 Apr 2024

Aimee

I think we were expecting more. Our two days at Glenlo Abbey was just okay. Staff was spotty-some above and beyond but others lacking the polish expected of a hotel touted as luxury. The Pullman Dinning Car experience, although by far the most expensive meal we had while in Ireland, was well worth it--a fabulous experience that my husband and I would recommend to anyone traveling to the area. We had a small issue with remodeling in a nearby room which when complained about was placated with drink coupons (not really what I wanted but a nice gesture). We loved the live piano music in the salon both nights but found it odd that the couch, which was broken Friday night, was not fixed or replaced on Saturday night when we went back to listen to the piano music. The hotel is beautiful though as are the grounds. Location is a taxi ride into town--easy to obtain one both there and back. With so many wonderful places to stay in the area, we don't think we would go back again except for the Pullman Dining Car experience, which is unparalleled in its uniqueness.

Leisure Partner