Name: Mama Shelter Marseille
Address: 64 rue de la Loubière, 64, Marseille, 13006, FR

10/10

Exceptional

27 Jun 2026

Julie

J'ai tout adoré et je recommande vivement !

Self

10/10

Exceptional

18 May 2026

Michelle

All very good, room was comfortable and clean. Decent location a few minutes from a metro stop and some cafes restaurants and bars. Smooth check in and out
Would recommend

Partner

8/10

Excellent

14 May 2026

Katherine

Not bad. Lots of screens with cartoons, if that’s your thing.

Partner

10/10

Exceptional

23 Jan 2026

Mark

Room was good, staff were great.

Leisure Self

10/10

Exceptional

17 Sep 2025

Campos

Charming bar dining and terrace.

Leisure

10/10

Exceptional

01 Aug 2025

Jacob

Amazing hotel!

Leisure Self

10/10

Exceptional

09 Apr 2025

Robert

Great neighborhood restaurants

Cool vibe throughout. Neighborhood was about 20-30 minute walk from the Vieux Porte and major tourist attractions. Neighborhood had some great local restaurants. Breakfast was very good.

Partner

10/10

Exceptional

08 Apr 2025

Susan Jane

Great hotel/concept - we're planning to try others

All staff really went out of their way to help us to plan our stay in Marseille. Great food and we were not made to feel at all rushed, even though we did not check in until 10pm+

Partner

10/10

Exceptional

07 Jan 2025

Gay

Comfortable rooms with access to the great hotel restaurant at all hours. Best meal we had in Marseille was a dinner at the hotel. Fantastic breakfast buffet. Fun and vibrant decor. Short walk to Old Port and most of Marseille. Staff very friendly and able to help us in English. We highly recommend Mama Shelter!

Leisure Partner

10/10

Exceptional

29 Nov 2024

Rachel

Funky, cool hotel in a great location

10/10

Exceptional

26 Aug 2024

Vivian

Great customer service and chic place!

Leisure Friends

10/10

Exceptional

30 May 2024

Markus

Decent stay

Leisure Friends

8/10

Excellent

18 Sep 2023

Melanie

We stayed in Mama's in Paris during our trip as well and unfortunately one will compare. Mama's in Paris is located in an amazing area, beautiful patio with a great restaurant and wonderful menu. The menu in Marseille was limited but the food was great.

Leisure Partner

6/10

Pleasant

21 Jun 2023

Eunbi

Reasonable price

The room wasn't very clean with some hair in the basin and on bed duvet. Breakfast brioche was dry.
However the location was nice, and the staffs were friendly.
I believe it's still nice overall for the price.

Partner

10/10

Exceptional

22 Jan 2023

Maxime

Weekend a Marseille pour visiter et voir un match, nous avons adoré séjourner au Mama. Le staff est au top, le petit dej est toujours canon.
5 min a pied du metro, quartier calme.
On vous conseille une boulangerie en haut de la rue qui s'appelle House of Pain, un regal!
On retournera au Mama a Marseille pour un prochain match!

Partner

8/10

Excellent

01 Sep 2021

Verified traveler

Great

Super comfortable bed, easy check-in and near a great local street for food/drinks. It was about 20/25 minutes walk away from the Old Port. Read some reviews about the location feeling a bit unsafe at night but even though the road with the hotel can be quiet it’s brightly lit and we felt fine.

Partner

10/10

Exceptional

24 Jul 2021

Ari

A+

Super stay here. Highly recommended.

Self

10/10

Exceptional

09 Jul 2021

Verified traveler

Nice stay

Friendly staff and nice hotel. Located about a 20 minute walk from the old port if you don’t mind walking.

Partner

10/10

Exceptional

12 Aug 2020

Connor

great!

Great

Partner

10/10

Exceptional

08 Aug 2020

Verified traveler

Clean, well located and easy to find. Comfortable and a great base to explore the city

Leisure Partner

10/10

Exceptional

20 Jul 2020

Carlos

Cool in Marseille

Mama Shelter doesn't disappoint, ample rooms, comfy beds, and great atmosphere that you will find in all their Hotels. Do be aware that the hotel is not located in the center of town, the neighborhood is more artsy and hipster and may be regarded as rough at night by many.
The breakfast option is worthwhile, buffet style, complete and good quality food.

Friends_and_family Friends

8/10

Excellent

17 Jul 2020

Alice

Clean, nice and comfortable hotel. Nothing to complaint about.

Friends_and_family Family

10/10

Exceptional

27 Nov 2019

Verified traveler

Quirky and friendly

An unusual hotel - bit of a strange location, but handy for transport once you get used to it. Friendly staff.

Partner

8/10

Excellent

04 Oct 2019

Verified traveler

Mama stay

Nice hotel the outside is quite random but inside it’s well done and rooms are well isolated from the outside noise but there is a real problems with plugs that only work with the switch at the entrance of the room the n
I tried to discuss that matter with the reception and I was told that it’s for saving energy and environmental issue
Even though it’s a good agrément in general in that case it’s not appropriate and the plug near the bed should not be linked to the general switch that also leaves the light of the dressing and the entrance on
Regarding the cleanliness the bathroom was clean but the floor was full of dust and other small things so it could have been washed properly and it remained the same for the duration of our stay
Breakfast is good if not a bit expensive during the weekend

So far I would recommend this hotel and maybe other rooms are even better

Friends_and_family Friends

10/10

Exceptional

30 Sep 2019

Verified traveler

The hotel was sparkling clean. The bed was super comfortable and it is very close to the cool area in the city.

Partner

8/10

Excellent

16 Sep 2019

Taylor

cute, clean, comfy but not worth price or location

location really far, beds are so comfortable, service was meh.

10/10

Exceptional

09 Sep 2019

ANTOINE

great modern Hotel with the best breakfast !!

I always stay at the Mama Shelter Marseille for my business trip in Marseille. Rooms are comfortable and well equipped. But the best thing is the bar for after works cocktails with DJ. And don't forget to let you enough time to enjoy the most fabulous breakfast you ever seen.

10/10

Exceptional

17 Mar 2019

Verified traveler

Nice easy chic, good area not too touristy-- great big breakfast

Leisure

10/10

Exceptional

02 Apr 2018

Mark

Great hotel in France's best city.

Everything about the Mama is both welcoming and witty.

10/10

Exceptional

18 Oct 2017

Kelley

A Boutique \"find\" in Marseilles

Staff and service excellent
Dining and Bar options, via walk through the Lobby. Breakfast great; coffee options.
Bilingual desk staff
Comfortable room: quiet, mini bar, microwave...thoughtful regarding basic needs...
A 20\" walk to the Old Port, and a 10-15\" walk to neighborhood bars and restaurants.
Great value for the price.

10/10

Exceptional

09 Sep 2017

Guy

Stay in Marseille

A lovely quirky hotel that provided a great base while visiting Marseille. Really enjoyed the vibe of the place and the staff were great!

Partner

10/10

Exceptional

03 Sep 2017

Linda A

Mama Shelter Says Knock You Out!

This was my first time in Marseille and my first time at a Mama Shelter hotel and I loved both. The location was very convenient to the sites and public transport, the room was clean, fun and relaxing and the staff were great.

10/10

Exceptional

11 Apr 2017

Christopher

A true shelter in Marseille

Mamma Shelter's service is fantastic. The concierge went above and beyond to find a dinner spot for me on a night when a lot of restaurants were fully booked.They also have a parking garage which was a relief after navigating Marseille. Highly recommend.

8/10

Excellent

21 Dec 2016

Misty

Convenient and clean

The hotel was nice, clean and good location for activities. Some trouble with wifi connection.

8/10

Excellent

11 Oct 2016

Anne Marie

Trendy hotel; Friendly staff;

Very trendy hotel; staff super friendly and helpful.

We stayed in a Medium-sized room and found it rather crowded. We stayed here twice, and the first time we found the streets around the hotel to be very dirty (lots of dog poo on the sidewalks). When we returned the second time, it was better.

The wifi did not work well and we could not get any movies to load for viewing.

Partner

10/10

Exceptional

25 Sep 2016

John

Quirky but chic hotel

We found it an enjoyable and stimulating place to stay. The restaurant was very good, and clearly favoured by chic youngsters (we are not chic or young but were nevertheless made to feel welcome). There is an erotic theme in some of the decor etc. and we found this entertaining but some people might be concerned about bringing young children. The only negative point is that we found the duvet very hot and so had to keep the room cold through the night in order to sleep comfortably.

Partner

10/10

Exceptional

24 Sep 2016

Verified traveler

The place to stay in Marseille

I loved my stay here. Very trendy hotel with minimalistic yet comfortable and stylish rooms. The bed is very comfy and the shower is lovely. I also loved the quirky touch with the masks on the wall and the Apple TV. The restaurant is fabulous too, quite expensive food but great service and the breakfast is divine! I wish I could have stayed here for longer!

10/10

Exceptional

15 Aug 2016

Helen

Great quirky hotel

Great hotel. Brilliant breakfast. Friendly staff. Location not great.

Partner

10/10

Exceptional

06 Aug 2016

Wendy

Very nice hotel.\n

Fun place, great food. Dining room was fun with excellent breakfasts. Dinner was very good as well.

8/10

Excellent

03 Aug 2016

Konstantin

Fun and Kinky Hotel

We had a great stay. It was a fresh and fun experience. Very unique room, with a lot of quirky add ons. Everything about this hotel screams hipster, but in the best way. The bar was very fun as well, with great staff.

Partner

10/10

Exceptional

01 Aug 2016

Verified traveler

Fantastic

I had a wonderful stay at Mama Shelter. The staff were wonderful, the room was fantastic and it is located in an up and coming area with lots of great restaurants and bars.

10/10

Exceptional

18 Jul 2016

Verified traveler

Quirky, very nice, very clean, extremely friendly staff. Would definitely recommend.

10/10

Exceptional

12 Jul 2016

deepa

Chic Hotel

Excellent hotel for the price paid. The decor is cool, room size was good and the bar was fantastic. Hotel is in a slightly strange neighbourhood but it didnt really matter. Loved my stay!

Partner

10/10

Exceptional

07 Jul 2016

Verified traveler

The service was excellent, the staff was very helpful

10/10

Exceptional

13 Jun 2016

Andrew

Great vibes

Great hotel, good vibes and a fun atmosphere

Family

8/10

Excellent

24 May 2016

Arne

Good hotel, friendly staff. The neighbourhood is a bit of a downer but it is very easy to go around.

Partner

10/10

Exceptional

02 Sep 2014

negin

great place to stay

the room was small but great design, very friendly and helpful staff. The location is not TOP but it is walking distance to the old town and the port. about 15 min

8/10

Excellent

10 Apr 2013

Burnsy

Trendy hotel, good value with friendly staff

Cool hotel, with welcoming staff. We had a problem with toilet flushing, however it was dealt with very quickly and successfully.

The mac computer/TV system was brilliant in the room and the bed was very big and comfortable.

Great value for money, especially including the breakfast.

Partner

10/10

Exceptional

04 Apr 2013

Verified traveler

Funky,super clean, great breakfast, great staff

One of the best hotels I've been to in a while. Parking was a bit pricey if you have a car (50 Euros for 3 nights) but worth it because parking is hard to find and the streets are very narrow.

Family

10/10

Exceptional

02 Jan 2013

Verified traveler

Super Chic Haven for the Style Hounds

Mama Shelter is a super chic hotel, every and I mean every detail is considered...a feast for the eyes!

The Staff there could not have been more of a delight to see each day.

The Hotel restaurant is magnificent...the breakfast buffet was pure heaven!

10/10

Exceptional

09 Sep 2012

Charlotte

Excellent

We really enjoyed our stay. The staff were excellent (we had problems checking in due to no fault of the staff but they helped sort it all out for us and were fast, friendly and helpful). The room was really nice, the hotel restaurant I cannot recommend highly enough (try the ceviche- AMAZING!).

10/10

Exceptional

27 Jul 2026

Anders

Skönt hotell i spännande område med bra restauranger.

10/10

Exceptional

14 Jul 2026

Laura

Super hôtel avec un excellent accueil
Bonus : parking avec bornes ! Hyper pratique.

Self

10/10

Exceptional

14 May 2026

thierry

Très bon accueil, bien situé, personnel très à l’écoute. Le petit déjeuner top avec de bons produits. À recommander

Self

10/10

Exceptional

11 May 2026

ERIC

Personnel au top, chambre confortable, toujours un super resto, et un emplacement idéal juste à côté de cours julien. A peine plus loin pour aller vers le vieux port.

Partner

8/10

Excellent

10 May 2026

Jean

Chambre propre et fonctionnelle - malheureusement côté rue et un peu bruyante

Self

8/10

Excellent

06 May 2026

jean-yves

Le seul bémol serait pour le p'ti déj, la salade de fruits pourrait être \"maison\". Là, cela n'a pas grand intérêt.
Sinon très bien, les repas ou la chambre.
Et le personnel est aussi très agréable.

Self

8/10

Excellent

12 Apr 2026

Sarah

Personnel très accueillant
Bien situé

Self

10/10

Exceptional

30 Mar 2026

Mathieu

Hôtel bien situé, à moins de 10 minutes des 2 lignes de métro. Parfait pour explorer la ville. Bien que tagué, le quartier est calme et sûr. Chambre à la disposition originale, propre et pratique. Petit-déjeuner buffet varié.

Partner

10/10

Exceptional

03 Mar 2026

Andrea

Straordinario hotel!
Bellissimo il design della camera: letto al centro della stanza con la testiera del letto luminosa regolabile, televisore connesso alle piattaforme streaming, bagno con doccia immensa, perfino una mini cucina all'ingresso (con acquaio, frigo, forno microonde e bollitore)!
Nella hall il personale è gentilissimo e c'è anche a disposizione un dispenser con acqua aromatizzata per riempire la propria borraccia prima di uscire o da bere appena rientrati.
La posizione è un po' decentrata rispetto al porto vecchio, la stazione metro più vicina dista più di 10 minuti a piedi ma tutto sommato le qualità superano questi piccoli difetti. Ma sopra a tutto, però, è la colazione la cosa più straordinaria: IMPERDIBILE!
Lo Chef presente nella cucina a vista ti prepara le omelette come vuoi, il pane è fresco dal loro forno, come anche le crêpe e la straordinaria torta Pudding. C'è una sezione incredibile di formaggi, frutta fresca, insalata e il tè lo prepari in foglia con la teiera tipo Samovar.
Ma per la prima volta in vita mia ho trovato in un hotel l'estrattore per preparami una centrifuga fresca con frutta e verdura!!!
Il tutto in un meraviglioso spazio colorato come un salotto turco e con un incredibile soffitto in ardesia (lavagna) tutto scritto e disegnato.
Non so se tornerò a Marsiglia, ma sicuramente vorrei tornare in questo Hotel!

Partner

10/10

Exceptional

25 Feb 2026

Anne-Sophie

Chambre sympa, message accueil pour anniversaire très chouette, parking payant mais très pratique vu le quartier, on y retournera

6/10

Pleasant

31 Dec 2025

Brice

Réservation faite sur Hotels.com (7 nuits) A l'arrivée une empreinte bancaire est demandée. 50 euros par nuit soit 350€. L'empreinte ne me gène pas mais le principe d’un montant obligatoire est très désagréable.
La jeune fille de l’accueil répète qu’elle ne fait pas le règlement…

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

VERONIQUE

Le personnel est très accueillant, disponible et efficace.
La chambre est agréable, originale et confortable.

Business

10/10

Exceptional

21 Nov 2025

Morgane

La chambre était impeccable. Le personnel adorable. Nous avons passé un séjour fantastique.

Partner

8/10

Excellent

13 Nov 2025

Gerda

De kamer was netjes en schoon. Het personeel was vriendelijk en behulpzaam. De activiteiten in het hotel waren leuk en gezellig.
Een klein probleem betrof de t.v. deze raakte steeds disconnected. Maar het personeel was geduldig en behulpzaam om het probleem op te lossen.

Leisure Family

10/10

Exceptional

04 Aug 2025

Philippe

Super séjour

Super séjour, staff top top top! (De l’accueil au personnel de sécurité, au staff du bar/resto, au personnel d’entretien, tout le monde était adorable !!!), emplacement super pratique, chambre très confortable. Vraiment rien à redire

Friends_and_family Family

6/10

Pleasant

29 Apr 2025

Stephanie

Cet hôtel est très bien situé pour mon travail, le personnel est très serviable. En revanche la rue est très bruyante!! Dommage

Business

6/10

Pleasant

26 Apr 2025

Casisa

Top

6/10

Pleasant

16 Apr 2025

Pierre

J’aime le concept MS. J’aime un peu moins le manque de flexibilité de l’accueil

Partner

2/10

Poor

12 Apr 2025

Nathalie

Nuitee remplacée sur autre hotel last minute !

Hotel choisi car proche lieu conference et pour le parking mais apres achat j'apprends l'impossibilité de reserver une place (?)
Nuit annulée last minute par Mama Shelter remplacée certes sur autre hotel mais plus éloigné du lieu de conférence, donc je ne recommande pas car la fiabilité est un élément important surtout pour un sejour professionnel.

Business

4/10

Poor

05 Mar 2025

Verified traveler

Le Mama Marseille a mal vieilli

Le Mama Marseille a mal vieilli

10/10

Exceptional

28 Feb 2025

Tetu

Séjour au top

Super séjour, je recommande et je reviendrai. Le petit déjeuner est incroyable

Business

8/10

Excellent

10 Feb 2025

Dominique

Un chouette hôtel

C'est une chaine que nous appercions beaucoup.
Petit bemol sur cette nuit, trop chaud en chambre même avec le chauffage arrêté et eau tiède ce matin pour la douche.
La réception nous a fait un geste commercial pour le dérangement.
Sinon equipes au top, bon restaurant et super petit déjeuner

Partner

10/10

Exceptional

29 Jan 2025

ortega

Tres bon sejour, je recommande

Le séjour s'est bien passé. La chambre tres propre et le déjeuner est juste génial.

Partner

10/10

Exceptional

16 Jan 2025

Charlène

Parfait!

Business

10/10

Exceptional

26 Dec 2024

Joseph

Excellent endroit un séjour d’affaires ou personne

Personnel excellent, aimable et gentil. Petit dej au top, ambiance festive en week-end le soir (parfois même un peu de bruit s’échappe jusqu’aux chambres) peut être des gens qui font partie de la fête et séjournent dans le même hôtel. Petit déjeuner 5 étoiles ! Propreté nickel et tout est fait pour respecter la planète !

Business

2/10

Poor

20 Dec 2024

Anne-Sophie

Impossible d'annuler mon sejour suite a un deplacement annulé. Pas cool.

Business

8/10

Excellent

16 Dec 2024

Constance

Très bon accueil au niveau de la réception, par contre grosse déception au niveau du petit déjeuner : un samedi matin a 10h le buffet était presque vide, on nous a servi des cafés froids, et le personnel était particulièrement antipathique, on s'attendait a beaucoup mieux comme service dans un Mama Shelter

Friends_and_family Friends

8/10

Excellent

13 Dec 2024

Sophie

Bien

Chambre spacieuse

10/10

Exceptional

07 Nov 2024

Verified traveler

Super accueil, on m’a mis une chambre au calme comme désiré. Le petit dej au top!

Self

6/10

Pleasant

05 Nov 2024

ERWAN

Quartier sans intérêt et chambre glauque

Leisure Self

6/10

Pleasant

12 Sep 2024

Verified traveler

Un hôtel Accor, certes un peu plus original que les autres mais où tout est standardisé quand même.
Bon restaurant'

Business

10/10

Exceptional

06 Aug 2024

RUDY

Les personnel était très sympa. Surtout les employés à l’accueil

Leisure Self

10/10

Exceptional

03 Aug 2024

Gaetan

...

Leisure Partner

10/10

Exceptional

01 Aug 2024

Thibaut

Toujours un plaisir de descendre au Mama, meilleur rapport qualité prix de Marseille

Business

10/10

Exceptional

12 Jul 2024

Njaal

Very nice room!

Self

10/10

Exceptional

10 Jun 2024

Cédric

Cocon chaleureux au cœur de Marseille

Hôtel hyper charmant ! Une expérience unique à vivre absolument à Marseille.
A 5 minutes à pied du rond point de la Castelane. L’hôtel, qui est niché au cœur du 6ème ARR, possède un bar et un jardin d’hiver unique. Toute l’équipe est sympathique, bienveillante et chaleureuse.
On aime se retrouver dans ce cocon après avoir passé la journée à la plage, en mer, dans la ville ou après un match de l’OM ou après un concert !
Moi qui ai fait un cetrain nombre d’hôtels à Marseille, j’en ai fait mon pied à terre favori.
Je recommande chaleureusement. Cédric

Partner

10/10

Exceptional

09 May 2024

Antoine

Mama j'y reviendrai

Accueil super, surclassement de la chambre, suite a une erreur de prélèvement ils ont offert le parking. Equipe souriante et petit dej de dingue

Partner

10/10

Exceptional

08 May 2024

Cédric

Un écrin de joie au cœur de la ville !

Hôtel hyper chaleureux. On se sent comme dans un écrin de joie au cœur de Marseille. Je conseil de petit-déjeuner sous la verrière. La literie est très confortable.
Je recommande cet hôtel qui est atypique et qui mérite vraiment d’être visité une fois si vous séjournez à Marseille.

Self

8/10

Excellent

22 Feb 2024

MARIE LAURE

Hôtel sympa

Hôtel avec parking ( non reservable ). Style maman Shelter toujours sympa .qqles incohérences dans la chambre : une bouilloire mise tout en haut d'un micro onde , inatteignable sans tabouret ( mais il n'y en a pas ). Et de l'eau chaude pour quoi faire? car Pas de thé , tisane etc dans la chambre.

Business

8/10

Excellent

15 Feb 2024

Angelo

Da diversi anni abbiamo scelto Mama Shelter per i nostri soggiorni a Marsiglia, e ci siamo trovati sempre bene.
Ottima accoglienza, cortesia e cordialità del personale.

Friends_and_family Family

6/10

Pleasant

04 Feb 2024

maurice

Pas de possibilité de manger au restaurant sans réservation, et insonorisation à déplorer.

Leisure Partner

10/10

Exceptional

22 Nov 2023

JOFFREY

Compliqué pour se garer mais le parking de l’hôtel est parfait même si c’est toujours trop cher!
L’hôtel est super, l’ambiance au dîner est exceptionnel, et le personnel est vraiment aux petits soins

Leisure Partner

10/10

Exceptional

13 Oct 2023

KAZUSHIRO

Very cool.
Location not so good.

Leisure Family

2/10

Poor

07 Oct 2023

Daniel

All my baggage was stolen in this hotel

After checking out on July 29th, I left my baggage with the hotel crew to explore Marseille, before leaving to another city. When I returned the hotel, my baggage and backpack had disappeared, and the hotel crew did’t know what happened. After the arrival of the security director (I had to insist about his presence) and seeing the security cameras, they find out that a guy entered the hotel, talked to a receptionist that conducted him to the room where all the luggages were stored, than he pointed to my baggage, and the receptionist simply gave him my luggage and my backpack, without any security check (the guy wasn’t even a guest - apparently he entered the hotel to steal baggage). He then walked out the hotel stealing all my belongings.

I was then in the first day of my trip with nothing left than the clothes I was wearing. I went to the police station to report the steal, I tracked an iPad that was in my baggage (and saw that it was in the flea market of Marseille), but the only thing the hotel did was offer me a lousy t-shirt “mama loves you”. More than two months have passed and until now nothing has been done and I received no compensation from the hotel.

I’m stunned with the lack of security and also with the lack of action from the hotel to at least compensate me somehow. I had to buy a lot of clothes, a new iPad, a valise, a backpack and many other items that were stolen to be able to at least continue with my trip, Besides that, I had to spend hours in shopping, a

Partner

10/10

Exceptional

21 Aug 2023

Philippe

On adore le mama shelter

Partner

10/10

Exceptional

13 Jul 2023

Maxime

Reviens dans cet hôtes deux fois par an !

Comme d' hab ! Efficace personnel sympa, literie confortable, chambre sympa. Télévision avec radio et films à la demande gratuits.

Business

10/10

Exceptional

18 May 2023

Barbarella

Un personnel exceptionnellement accueillant et ser

De l accueil au départ tout a été parfait et un accueil dans chaque service de très grande qualité.

Self

8/10

Excellent

01 May 2023

Julien

super

En principe pluot téco-responsable, mais les serviettes de toilette ont été changées alors que j'avais demandé à ce qu'elle ne le soient pas. les savons cgangés 3 fois en une semaine!! dommagel'acvceuil du personnel ecxcellent. Un merci particulier à Mallaury, Sacha, Clément et Adèle

Business

4/10

Poor

20 Apr 2023

Aurore

Décevant

Décevant à tous les niveaux

Business