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Quest Albany Hotel
Auckland · New Zealand
32 Kell Drive, Albany, 32View location
9.2/10Excellent436 Reviews
Cleanliness9.6/10 9.6
Service9.2/10 9.2
Comfort9.0/10 9.0
Condition9.2/10 9.2
Location9.0/10 9.0
Neighborhood8.4/10 8.4
Value8.4/10 8.4
Amenities9.2/10 9.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Quest Albany Hotel
Quest Albany is due to open 1 September 2011. Quest Albany is a brand new property located in Albany which offers a range of Studio, One and Two bedroom apartments.
Quest Albany provides a value for money experience with its modern and secure 4 star plus facilities which are ideal for corporate, educational and leisure travellers alike.
Quest Albany offers modern, well appointed rooms, onsite car parking, daily room servicing, reception, breakfast packs, restaurant charge back facilities, pantry shopping and Qantas Frequent Flyer benefits. Quest Albany enforces a strict No Party Policy for the comfort and security of all guests.
Quest Albany reserves the right to terminate the reservation immediately, request full payment for accommodation and incidentals incurred, at any point during their stay if this policy is violated. Guests will be escorted off the property immediately.
Show less
With a stay at Quest Albany in Auckland (Albany), you'll be within a 15-minute walk of Massey University and Westfield Albany Shopping Centre. This luxury aparthotel is 11.6 mi (18.7 km) from Sky Tower and 13.1 mi (21 km) from Eden Park.
Make yourself at home in one of the 38 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 43-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Featured amenities include express check-in, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Gym
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
6:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
Parking height restrictions apply
Events/parties not allowed
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Important information
-
You need to know
- Parking height restrictions apply.
- The property is professionally cleaned.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
The front desk is open during the following times:
- Monday - Friday: 8:00 AM - 6:00 PM
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Onsite parties or group events are strictly prohibited
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property is professionally cleaned
-
Minimal age
18
-
Optional fees
- Self parking fee: NZD 10.00 per night (in/out privileges)
- Crib (infant bed) fee: NZD 10.0 per night
- Rollaway bed fee: NZD 40.0 per night
- Credit card charges are subject to a surcharge of 2.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Chinese (Mandarin)
Nearby attractions
Massey University
0.7 km / 0.4 mi
Westfield Albany Shopping Centre
1 km / 0.6 mi
North Harbour Stadium
1 km / 0.6 mi
AUT Millennium
4.8 km / 3 mi
Rangitoto College
4.9 km / 3 mi
Browns Bay Beach
6 km / 3.7 mi
Long Bay Beach
8.1 km / 5 mi
Southern Cross Hospitals
8.7 km / 5.4 mi
Eventfinda Stadium
9.1 km / 5.7 mi
Lake Pupuke
9.4 km / 5.9 mi
North Shore Hospital
9.7 km / 6 mi
Takapuna Golf Course and Driving Range
9.9 km / 6.2 mi
Smales Farm
10 km / 6.2 mi
Auckland University of Technology North Campus
10.9 km / 6.8 mi
Takapuna Markets
11.2 km / 7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- MasterCard
- Visa
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Airport ShuttleExtra charge
- Room service
Show 18 more facilities & services
- Laundry service
- Bicycle hire serviceExtra charge
- Babysitting serviceExtra charge
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Luggage roomExtra charge
- Clothes dryer
- Library
- Towels and bed linenExtra charge
- Café
- Smoking areaExtra charge
- Children playgroundExtra charge
- Entertainment programme for children
- Non-smoking establishmentExtra charge
- TennisExtra charge
- Golf practice facilityExtra charge
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuest Albany Hotel
APARTMENT KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuest Albany Hotel
STUDIO TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuest Albany Hotel
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuest Albany Hotel
APARTMENT TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Quest Albany Hotel
100
reviews shown
Penny
Excellent room, super clean and lots of ammenities like a washer and dryer, iron and ironing board etc. Very happy and will stay again.
Youngju
Staff was vey kind. He is alway welcome with big smile face. And it is very good lactation which is near of park and various restaurants.
C
Staff were helpful from booking us in to getting settled and useful information
Joanne
Very handy for us
Hugh
Only stayed one night but suited our requirements and reasonable cost
Des
Yes
No staff contact
No staff contact
Kane
Good location close to amenities and motorway
Gillian
Central location, the staff have been amazing, friendly, helpful and made our stay memorable, thank you
Wendy
Really handy location to attend an event in Glenfield, but be away from the busyness of that area.
JP
Lovely staff, however the twin room we stayed in had an awful musty, wet smell which we couldn't get rid of even with the windows open all day.
Mark
Lovely place to stay. Nothing much more to add
Archie
The staff were wonderful. Communicated well. For a person who isn't used to the location, I had a little difficulty finding the main entrance, but, overall, I made a good decision staying with Quest Albany
Andrew
Great room
Melanie
The alarm was set for the middle of the night and woke me up. I thought I'd turned it off only for it to go again so I unplugged it.
Laurel
Great place to stay after arrival in Auckland
Great location away from the busyness of Auckland. Friendly staff, quiet hotel, cafes and restaurants within walking distance plus a nice park behind the hotel to go for a stroll. New world grocery store is a quick 5 minute drive away. Our room was fairly spacious, comfortable king sized bed and nice to have a full size washer and separate dryer in our room.
Karen
A fabulous experience. Excellent location! Such friendly staff ~ Perfect! Thank you.
Stuart
Had a great time with our grandson, he loved the indoor pool, 6 swims in one and a half days
Jacqui
Great reception staff, secure parking, and easy eating options. A bit of noise from late night teenagers through the ceiling from the floor above
Philip
Great little cafe around the corner, great facilities including
Washing machine and dryer. Great location too
Washing machine and dryer. Great location too
Sharyn
Great location to shopping centre, you can either walk or drive.
Check-in was easy, went smoothly.
My down side was the pillows were to hard and big for my liking, but that's only my preference. Over all lovely place.
Check-in was easy, went smoothly.
My down side was the pillows were to hard and big for my liking, but that's only my preference. Over all lovely place.
Catherine
We had a lovely stay. The staff were extremely friendly and helpful. After a long flight we were able to check in early which was much appreciated. Yhe room was spotless.
stu
Receptionist was fantastic. Very helpful. Nice and friendly. Went the extra mile to sort a room configuration out
Lynne
Receptionist was fabulous
Peter
very good stay
Karl
Comfortable and quiet
Stephen
Quest Albany has been a great place to stay for over the last 10 years for us when ever we return to NZ. To be honest it's our best kept secret and we really don't want anyone else finding out about it
Karl
Bedroom was a bit too warm at night. Air conditioning struggled to keep up
Robert
Adequate Accommodation
This place is ok. Nothing bad nor particularly special. Adding $10/day for parking was a bit annoying as you can basically just leave you car on the street outside at no cost and it’s not a dangerous neighbourhood.
Staff were good and friendly.
Staff were good and friendly.
Michelle
The only problem that we had was that the shower head was not fitted properly and kept moving.
Cynthia
Nice roomy units we had the 2 bedroom 2 bathroom unit, heaps of room . Was very handy for us as we had a function up at matakana and also wanted to have access to shopping and cafes the rest of our stay . Very friendly helpful staff , have stayed before and will again
Akhylesh
Great stay
Michael
Well furnished apartment & very quiet location. Great communication & friendly/helpful staff
Hayley
Room was good size, great customer service. Bed was on the small side, we thought it said it was a king bed when we booked. Secure car parking and close to all amenities and motorway.
Bill
We found the receptionist very helpful
Spencer
The executive room was excellent with washing machine and dryer, full kitchen, seperate bedroom, easy check-in.
The only places close by are THE ALBANY PUB, an Indian Restaurant, and a convenience store. The Albany mall isn't really nice walking for 20 minutes in the cold windy rain. So I Ubered after that. Overall 8/10 because the isolated position off the main road near construction sites and a Library and University is a little weird
The only places close by are THE ALBANY PUB, an Indian Restaurant, and a convenience store. The Albany mall isn't really nice walking for 20 minutes in the cold windy rain. So I Ubered after that. Overall 8/10 because the isolated position off the main road near construction sites and a Library and University is a little weird
Michelle
Would stay there again
Miriam
Great place to stay, would recomend this to anyone
Kirsty
Highly recommend this hotel. Friendly and extremely helpful staff. Had everything we needed for our short stay in Albany. Walking distance to transport, restaurants and shops.
Monica
Clean and comfortable.
Verified traveler
Quest Albany
Very helpful & friendly staff
Eva
Bed is compfy, room had everything I needed. Everything was clean. The bathroom fan is very noisy though and can not be turned off when the light is on.
John
I loved the friendliness and helpfulness of reception staff
Helen
Jug pours out everywhere - otherwise very good
Miriam
Staff are friendly and helpfull, Property is close to Massey Uni which works well for me
Jacqui
Good facilities, very helpful staff but need to specifically request parking as part of your booking
strini
Pros- Communication was awesome. The rating on the website was true to the actual product. Clean bd welcoming. Bed was comfy. Room was well presented and clean. Cons- options for movie channel would be great.
Verified traveler
Hidden gem in Albanyy
Wonderful stay, rooms small but everything you need is there in tip top shape. Staff friendly and helpful even when you arrive in the middle of the night. Handy location.
Marnie
Friendly helpful staff. Clean and tidy. Felt safe too.
Dinesh
Clean,tidy,convenient easily accessible
Philip
Staff were really good but the room was one of the worst I have ever experienced due to the appalling layout. 1 brm apartment with tiny space around the end of the (small) bed, and a TV hanging on the wall at the end made it even worse. Also, no space at all in the room for luggage. TV in the ‘lounge’ had streaming options like Netflix, but the TV in the bedroom didn’t. No shelf space at all in the spacious bathroom for toiletries. ‘Lounge’ furniture uncomfortable.
Angie
Service was top notch. The room was super clean and spacious.
Miriam
Home away from home perfect for someone that is working away form home during the week.
Is quiet and close to town
Is quiet and close to town
Paul
Very friendly
David
Excellent studio accommodation in Albany
Excellent accomodation in Albany. Well equipped studio apartment that is conveniently located, quiet and immaculately presented. Staff very helpful and friendly. We are repeat customers and will definitely stay again.
MCA
Overpriced
When booking for three people you assume that all are included however I was charged additional for the third bed. Also think parking in Albany should not be charged for. Overall a lot more cost than u think and overpriced.
Michael
Limited reception hours are the only drawback. They do manage that well though if you communicate arrival plans in advance
Verified traveler
Absolutely awesome place?
Verified traveler
Excellent receptionist - no faults anywhere
Pip
Lovely quiet apartment
Quiet, comfortable clean and good location, would stay again
Verified traveler
You can park your car once and go to all the local shops for dinner etc.
Verified traveler
High standard of cleanliness, & friendly helpful staff. Close to main shopping centre & other activities. Fabulous stay & would definitely stay there again.
Verified traveler
Handy to where I was working for the 2 days, easy to access shops and cafes.
David
Excellent, everything we hoped it would be. Highly recommended.
Don
Good hotel
Our stay at the Quest Albany was very comfortable.
Excellent linen and comfortable bed. Quiet location being just off the main highway but very handy to Westfield mall and motorway. We managed to get street parking usually reserved for the university but as it was the holidays the hotel said we could use it. Otherwise there is limited secure hotel parking for $10 per night. Staff were extremely friendly and helpful.
Will use again.
Excellent linen and comfortable bed. Quiet location being just off the main highway but very handy to Westfield mall and motorway. We managed to get street parking usually reserved for the university but as it was the holidays the hotel said we could use it. Otherwise there is limited secure hotel parking for $10 per night. Staff were extremely friendly and helpful.
Will use again.
Sheryn
Great Stay
Very clean and quiet apartment
Loved the ability to leave my window open at night
Would be 100% perfect if I had been able to watch
the Melbourne tennis on Sky :)
Loved the ability to leave my window open at night
Would be 100% perfect if I had been able to watch
the Melbourne tennis on Sky :)
Verified traveler
We stayed in the 2 bedroom apartment. It was excellent. Everything was great and the view from the balcony was lovely.
Darren
Great 2 bedroom apartment. Only minor issue was our dryer sounded like a helicopter landing on our roof. Everything else was great. Thanks,
Glenys
Great location and clean
Apartment was clean but the aircon unit was very noisy we couldn’t use it.
Kym
Great quiet location clean unit. Staff friendly and helpful. Excellent overall.
PCJ
Clean,well maintained modern facilities. Will definitely use again
Tessa
The lady on reception was amazing, so friendly and helpful of our requests, over and above! We had a 2bdrm, 2bthrm apartment and it was clean tidy and spacious, loved the smart tv with Netflix access also! All and all a great place to stay!
John
Room was clean and comfortable. Staff were friendly and accommodating.
Verified traveler
very comfortable good service handy lock up area for car comfortable beds
Annabel
I have stayed at Newmarket and Ponsonby quest and the Albany hotel was the best in terms of kind staff, very clean and tidy, and good layout in the rooms.
Jenny
Good place to stay when visiting the North Shore Albany area.
Verified traveler
Excellent location, not far from where we needed to be. Restaurants and amenities within waling distance of hotel. Parking availability bonus.
Verified traveler
Comfortable bed. Check in went well and very pleasant assistant.
Marc
Property was clean and in a good location. The tv in the main bedroom was really small.
Staff were very friendly.
Staff were very friendly.
Verified traveler
Very close to where I was attending a meeting so very convenient.
Verified traveler
Nice clean apartment, great location close to many good restaurants.
Roberta
Very new and clean and receptionist
was very helpful.
was very helpful.
Verified traveler
Location was great for us - near to main road but tucked away and quiet. Loved the walks in the nearby park. Loved all the food outlets that were so close by
Verified traveler
Just superb. Clean, quiet, great amenities. I thoroughly enjoyed my stay.
Yvonne&Nigel
Room was more than adequate for what we required for our stay and convenient location for us to access both the North Shore and Western parts of Auckland. My one comment would be that I would have expected parking to be included not an additional charge. This was not obvious to us when we used Expedia for booking of these facilities.
Verified traveler
Good location close to restaurants and bars
Bla bla
Bla bla
Verified traveler
First time I've ever had to pay for parking when at a hotel. $10 per night per vehicle and very limited parking spaces. Pretty poor..
Randall
Super Nice Staff
Great Staff! Super friendly. The room had everything you could possibly need. The area was very industrial, so not a ton of things to do and away from the tourist areas, but great location in relation to where all my customers were based.
Verified traveler
It was very close to the venue we were at and the area was quiet and clean. There was a huge number of eateries and being so close to the mega centre made any shopping trips easy.
The staff were friendly and the system for a late checkin is easy and ingenious.
The staff were friendly and the system for a late checkin is easy and ingenious.
Verified traveler
It was very nice, clean and tidy and very central to everything
Verified traveler
very clean and quiet.
the reception is also friendly and nice.
will come again.
the reception is also friendly and nice.
will come again.
Verified traveler
Good property if you are doing things in Albany, but too far from central Auckland (public transport takes 50-60 minutes and Uber and taxis are costly). Rooms well equipped. Reception staff fabulous and very accommodating. Location close to restaurants and coffee shops. Nice walking tracks.
Verified traveler
Good location in Albany town centre & also to Albany Westfield.
Peter
Tight tidy and efficient. Excellent check in. Practical small hotel in a good position.
Verified traveler
Very suitable for our purposes for our 2 night stay, serviceable, had everything we needed, close to shops and cafes, secure car parking.
Verified traveler
It was tucked in and very peaceful. Also, the restaurants were in a close proximity.
Neil
Perfect for our business trip
Clean hotel although parking a little tricky. Remember if you are arriving later there is no staff so you need to use outside phone for your key
Verified traveler
Great location for Massey University Albany Campus. Great to have apartment facilities.
Verified traveler
we enjoyed the closeness to tpwn, the parking at that time was also great
Elizabeth
Would definitely stay there again
Friendly helpful staff. Quiet environment well off the main road.
Location & surroundings
Quest Albany Hotel
32 Kell Drive, Albany, 32, Auckland, New Zealand
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Quest Albany Hotel
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