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Poenamo Hotel

Auckland · New Zealand

31 Northcote RoadtakapunaView location

7.4/10Very good1,000 Reviews
Cleanliness7.6/107.6
Service8.2/108.2
Comfort7.2/107.2
Condition6.8/106.8
Neighborhood8.0/108.0
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Poenamo Hotel

Enjoy recreational amenities such as an outdoor pool and fitness center. This family-friendly hotel also offers complimentary Wi-Fi, a picnic area, and barbecue grills. Newspapers, luggage storage, and laundry facilities are available. Free self-parking is provided onsite.

Each of the 27 air-conditioned rooms features a microwave, flat-screen TV, and Select Comfort bed with down comforters. You'll also enjoy a private balcony or patio. Digital programming and complimentary Wi-Fi are provided for entertainment and convenience. Private bathrooms with showers include rainfall showerheads and hair dryers.

Located in Auckland's Hillcrest neighborhood, Poenamo Hotel is a short drive from popular destinations such as Queen Street and the Auckland Ferry Terminal, as well as Sky Tower and Eden Park. Takapuna Golf Course is just steps away.

Read more about this hotelShow less

Located in Auckland (Hillcrest), Poenamo Hotel is within a 10-minute drive of Takapuna Beach and Queen Street Shopping District. This family-friendly hotel is 6.1 mi (9.7 km) from Sky Tower and 7.5 mi (12 km) from Eden Park.

Make yourself at home in one of the 27 air-conditioned rooms featuring flat-screen televisions. Your room comes with a Select Comfort bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones and complimentary newspapers, and housekeeping is provided daily.

Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 7:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: NZD 50.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 8:00 AM to 9:00 PM.
    • Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 7:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Crib (infant bed) fee: NZD 20.0 per stay
    • Rollaway bed fee: NZD 40.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Takapuna Golf Course and Driving Range 0.1 km / 0.1 mi
Smales Farm 0.9 km / 0.6 mi
Auckland University of Technology North Campus 0.9 km / 0.6 mi
Lake Pupuke 1.1 km / 0.7 mi
North Shore Hospital 1.4 km / 0.9 mi
Eventfinda Stadium 1.6 km / 1 mi
Takapuna Markets 2.2 km / 1.4 mi
Shore City Shopping Centre 2.3 km / 1.4 mi
Bruce Mason Centre 2.8 km / 1.8 mi
Takapuna Beach 2.9 km / 1.8 mi
Southern Cross Hospitals 3.7 km / 2.3 mi
Milford Beach 3.9 km / 2.4 mi
Auckland Harbour Bridge 4.5 km / 2.8 mi
Narrow Neck Beach 7.1 km / 4.4 mi
AUT Millennium 7.4 km / 4.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 27
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Visa Electrón
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
Show 29 more facilities & services
  • Laundry service
  • LaunderetteExtra charge
  • Hotel safe
  • Lift accessExtra charge
  • Garden
  • Terrace
  • Newspapers
  • Luggage roomExtra charge
  • BBQ facilities
  • Grill/BBQ
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Conference room
  • Meeting room
  • Outdoor freshwater pool
  • Children playground
  • SaunaExtra charge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Squash
  • Fitness
  • Billiards
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO DELUXE TWO BEDSSTUDIO • DELUXE TWO BEDSSTU.2B-DX

    Photos are not available for this room type.

    Poenamo Hotel

    STUDIO DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Poenamo Hotel

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE BASICSINGLE • BASICSGL.Z1

    Photos are not available for this room type.

    Poenamo Hotel

    SINGLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Poenamo Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Poenamo Hotel

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA STANDARDVILLA • STANDARDVIL.ST

    Photos are not available for this room type.

    Poenamo Hotel

    VILLA STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE ONE BEDTRIPLE • ONE BEDTPL.1B

    Photos are not available for this room type.

    Poenamo Hotel

    TRIPLE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE KING SIZE BEDHOUSE • KING SIZE BEDCTG.KG

    Photos are not available for this room type.

    Poenamo Hotel

    HOUSE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory WITH DOUBLE BEDBed in dormitory • WITH DOUBLE BEDBED.DB

    Photos are not available for this room type.

    Poenamo Hotel

    Bed in dormitory WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL

    Photos are not available for this room type.

    Poenamo Hotel

    DOUBLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    Poenamo Hotel

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH BALCONYSINGLE • WITH BALCONYSGL.BL

    Photos are not available for this room type.

    Poenamo Hotel

    SINGLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Poenamo Hotel

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SUPERIOR POOL VIEWSTUDIO • SUPERIOR POOL VIEWSTU.SU-VP

    Photos are not available for this room type.

    Poenamo Hotel

    STUDIO SUPERIOR POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.SU-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BEDSTU.DX-KG

    Photos are not available for this room type.

    Poenamo Hotel

    STUDIO DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Poenamo Hotel

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Cabin KING SIZE BEDCabin • KING SIZE BEDCAB.KG

    Photos are not available for this room type.

    Poenamo Hotel

    Cabin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Poenamo Hotel

7.4
Very good
1,000 Reviews
Cleanliness
7.6 /10
Service
8.2 /10
Comfort
7.2 /10
Condition
6.8 /10
Neighborhood
8.0 /10
Amenities
7.4 /10
100 reviews shown
2/10
Poor
19 Jul 2026
Lee-Ann
I reserved a deluxe room, but what I got was a small room with a double and single bed, there was no handle on the bathroom door and when the shower was on, there was a huge puddle on the floor, Servicing the room is just pull the sheets up, no stock up of anything. What you see on the website is not what you get
Friends
8/10
Excellent
12 Jul 2026
Tony
Proximity to motorway
Self
4/10
Poor
05 Jul 2026
Derek
Not a great place to stay - need total upgrade
Partner
10/10
Exceptional
03 Jul 2026
Dean
I very much enjoyed staying in the double pod. I like basic, almost austere accommodation, but I like a reasonable degree of comfort also. This was perfwct. Nice elevated outlook too, at the back of the complex, well off the main road. Would I book here again? Certainly!
Self
10/10
Exceptional
03 Jul 2026
Christian
Supa clean pod great staff very friendly
Self
8/10
Excellent
25 Jun 2026
raja
Nice place to stay
8/10
Excellent
09 Jun 2026
Akanihi
It was lovely to stay here. I was very grateful to the housecleaning staff, they did an amazing job.

My toilet door had pink putty on it which looked really messy on the door.

Also the shower windows had scum stains still on it. I have never seen this at any place I have stayed at before. Usually the windows are clean, shiny and clear.

Still a nice place to stay.
Family_with_children
10/10
Exceptional
07 Jun 2026
Christian
Staff front of house were amazing and also the room attendants were so happy and the bar staff were also super wonderful 👍
Self
10/10
Exceptional
24 May 2026
Nalaka
Clean rooms friendly staff and convenient locations.

Love the history the property has with the All Blacks and the photos over the years.
Family_with_children
8/10
Excellent
17 May 2026
Jeremy
Great value and location. Nothing flash but gets the job done.
Friends
8/10
Excellent
10 May 2026
silvia
A basic lodging for travellers in a good location. It is surrounded by quite a number of eateries, pub, restaurants & fast foods. The room is clean and the bed is comfortable. However my room is right next to the recycle bin area that noise appears whenever staffs dispose bottles and cans. I expected the noise stop at 10pm but it didn't. Sadly I was awake by the last noise at 11.30pm. Hopefully the hotel will address to this issue.
10/10
Exceptional
23 Apr 2026
Courtney
Good for price
Self
10/10
Exceptional
22 Apr 2026
Sarah
Was awesome stay i reccomend planning your next stay away at Poenamu motels
Family
10/10
Exceptional
20 Apr 2026
Steven
Nice place
Self
6/10
Pleasant
14 Apr 2026
Glenn
Stayed in room 26 and was woken during the night multiple times from staff dumping glass bottles in a bin and bins being moved for emptying, was right by the large external refrigerator as well so heard that humming most of the time.
Staff and ammenities are great but try to avoid that particular room if possible.
Self
10/10
Exceptional
14 Apr 2026
Natalie
Great clean room.
8/10
Excellent
06 Apr 2026
Fiona
Parking was great and good amenities close by.
Partner
8/10
Excellent
05 Apr 2026
Warren
Good
10/10
Exceptional
03 Apr 2026
Alan
Stayed for 3 nights, check in was easy, staff very friendly, room was clean and tidy,staff serviced the room daily, very handy location to the motorway, great meals and friendly staff at the out back bar which is part of the complex, will definitely be back
8/10
Excellent
27 Mar 2026
Karen
Kitchen was great and nearby shops very handy
8/10
Excellent
24 Mar 2026
Jo
.
Self
10/10
Exceptional
21 Mar 2026
Helen
It was in a great location, very clean, nice looking pool and very good value for money. I would stay there again.
Self
10/10
Exceptional
19 Mar 2026
brod
Nice place very good staff too. I’ll be making another booking next time I’m in Auckland . Thank you.
Self
8/10
Excellent
17 Mar 2026
Debra
Very clean room nice staff laundry was excellent, room quiet dated could do with overhaul .
Self
8/10
Excellent
17 Mar 2026
Richard
Great facility with everything you need close by. Arange of eating and drinking venues which did not disaapoint
Self
10/10
Exceptional
15 Mar 2026
Michelle
We have stayed many times but the pool side rooms gave been refurbished since we last stayed & they are much nicer now! Modern, very comfortable bed & lovely bathroom! Facilities are fantastic as well with restaurants, bars & takeaways within a few minutes walk of the rooms. Highly recommended!
2/10
Poor
11 Mar 2026
Grace
The “villa” I booked has rotting siding, two of the doors have broken cracked glass that is patched with a tinted sticky cover. Most of the blinds are not operational and definitely are a chocking hazard for young children.one sliding door slid open but we could not close easily and another we could not keep locked so my son could not get out. The whole place was concerning.
Friends_and_family Family
6/10
Pleasant
03 Mar 2026
Daniel
The aircon condesation drips into the bathtub, which pools water.

The bathtub does not drain quickly, and was pooling water a couple of inches deep after a 10minute shower. Eventually cleared after an hour.

The doors rattle in a light breeze, and there is little sound proofing.

Staff are friendly though.
Self
10/10
Exceptional
01 Mar 2026
Kris
Clean room, easy access.
Self
8/10
Excellent
27 Feb 2026
Michael
Had a great time, room was acceptable for my needs, value for money and good surroundings.
Self
8/10
Excellent
24 Feb 2026
Nicolette
No major issues with the room, but the description said kitchenette but that was definitely not the case. There was only a small fridge/freezer, which affected my plans to prepare food.
6/10
Pleasant
24 Feb 2026
Wayne
Was ok for the rate
8/10
Excellent
22 Feb 2026
Julie
Staff were friendly and the room was clean, pool area was lovely.
Family_with_children
10/10
Exceptional
19 Feb 2026
Hans
It was a very clean unit and the price was very very competitive. Any further over night stays in Auckland will most definitely be at The Poenamo.
Hans W. Northland.
Partner
10/10
Exceptional
18 Feb 2026
Maureen
We booked the seperate 1 bedroom cabin. Had plenty of room, nicely decorated and the queen bed was super comfortable. Had a great sleep as the cabin is at the back away from the road. Was clean and tidy. Would happily re book.
Partner
6/10
Pleasant
15 Feb 2026
N
Rooms need a facelift
2/10
Poor
11 Feb 2026
Daniel
The lock to the room was almost broken was a hassle opening the door there was enough supplies to make a single cup of coffee the shower flooded the bed was on wheels on wheels why ?
The dinning room chair was broken seat came flying off landing on my toe
$140 for the night you think you would get better but no I would not recommend staying here from my experience and I have already done so to some colleges informing them that this place was horrible
Business Self
10/10
Exceptional
29 Jan 2026
philippe
Friendly staff, lots if restaurants around
Leisure
10/10
Exceptional
28 Jan 2026
Grant
Excellent should be 5 star. Amenities and staff Excellent
8/10
Excellent
03 Jan 2026
JILL
Great helpful staff. Location and access
10/10
Exceptional
01 Jan 2026
Maria
Staff was nice. Room clean and everything we need. Close to takeaways and easy parking.
Leisure Family_with_children
2/10
Poor
21 Dec 2025
Helen
The room was filthy dirty, kitchen riddled with ants, shower door wouldn't close, shower was moldy, toilet seat didnt even fit toilet, walls a mess and noise from bar next door went on past 12.30pm was the worse stay I have ever had in my life anywhere...disgusting
Leisure Partner
6/10
Pleasant
20 Dec 2025
Katie
Very load neighbours. Still partying at 1am
Woke up to ants everywhere in the kitchen. Even when we hadn’t eaten or had food in there.
Family
8/10
Excellent
17 Dec 2025
Alisa
Mould all around the shower. Someone’s ice cream left in the freezer
Leisure
4/10
Poor
16 Dec 2025
Jenny
Sulpuric smell in Bathroom,Bath to high,Nearly slipping when getting out,And Frisge leaked with water all over Desk this morning.....
8/10
Excellent
14 Dec 2025
Robert
Overall, good value for money. I was hoping for somewhere to have breakfast but nothing in the hotel.
Enjoyed the bar beside the pool. Good shower and comfortable bed.
Business Self
10/10
Exceptional
07 Dec 2025
Steve
Good location friendly staff good value. Lots of food options next door. Golf over road, some rooms are bit basic but they clean everyday. Close to motorway, Takapuna
Business_and_leisure Self
10/10
Exceptional
05 Dec 2025
Judina
We had a wonderful stay at the Poenamo Hotel. Beds were super comfortable and one of the cleanest hotels I've ever stayed in.
Friends_and_family Friends
8/10
Excellent
01 Dec 2025
Nick
Easy check in and out, friendly staff
Leisure Self
6/10
Pleasant
23 Nov 2025
Danielle
We had a nice stay, the staff where polite and friendly, the pool was clean, our child enjoyed the playground, the beds where comfortable. Not luxury but not bad for a family with young kids. We did note a concern that we mentioned to staff. I wouldn't say its as bad as some of the google reviews said but our room definitely needed some maintenance in the bathroom and kitchen.
Leisure Family_with_children
4/10
Poor
22 Nov 2025
Steve
It was advertised as a four star motel but i guess that rating must be by indian standards, i put it closer to a 1 star, they take a hundard sercurity deposit on check in that we were not told about when booking if we knew about that we wouldnt have booked, i assumed it was in case we did damage to the room which was assuming because there was already a lot of damage when we arrived that they hadn't bothered to fix, it remains to be seen if they try to blame us for it
Business_and_leisure Family
10/10
Exceptional
21 Nov 2025
Mikaylah
Sweet and attentive staff, clean and cozy rooms and close to alot of shops/restaurants for an easy carefree time. Ive been here a few times and the new upgrades arent going unnoticed, the team at poenamo make you feel very cared for and they have your best interest at heart. 10/10 stay and will be coming back.
Leisure Partner
10/10
Exceptional
21 Nov 2025
Ofa
Yez
6/10
Pleasant
20 Nov 2025
Natalie
Staff were welcoming and friendly. Restocked room on second day whilst we were out which was nice. Shower was filthy with pink grime around the seals and slimy glass. Pink smudge on toilet paper. Many guests smoking cannabis on premise. Wouldn't stay here again. Room also very stuffy and the air con unit emitted an unpleasant odour when we tried to use it.
Leisure Family
8/10
Excellent
26 Oct 2025
Frances
Upon arrival I feel as though customer service could have been a little warmer, more smiles would help. Apart from that our stay was delightful, we booked the double pod which was perfect for the night. I enjoyed the area and the amenities it provided. The shower drain did not work properly which was highly annoying & the place smelled heavily of cleaning product, I would suggest a candle for people to burn whilst being there. Was a really nice time though and for the money it was worth it. The pod was nice and quiet at night! Overall we would rate it 7.5/10. Kia Ora!
Partner
10/10
Exceptional
14 Oct 2025
Jesse
Great place to be
Business Self
6/10
Pleasant
03 Oct 2025
Jane
I was placed in an annex which is next to the outside chiller of the attached restaurant the flood light was on all night and the water for the chiller ran 24/7 the curtains were not blackout and felt like I was undergoing water torture
8/10
Excellent
02 Oct 2025
charlotte
Great thanks
4/10
Poor
29 Sep 2025
beaudine
Lights didn't work, pillows smelled like spew, over powering smell of cleaning products. Noisy, very dated
Leisure Family_with_children
10/10
Exceptional
24 Sep 2025
Kerrie
Purpose of visit was locality and motel was perfect.
Business
8/10
Excellent
13 Sep 2025
Connie
well situated for our needs
6/10
Pleasant
13 Sep 2025
Lucy
Shower extremely dirty around the door and seals. Very noisy with bar next door. Didn't get to sleep until about midnight.
Leisure Family
8/10
Excellent
01 Sep 2025
Ian
Good value for the money paid.
Leisure Self
10/10
Exceptional
30 Aug 2025
Pat
The cube was excellent. The only minor addition would be a shelf in the shower cubicle for shampoos, soaps etc
Maybe a couple of coat hangers. Need to let you know frig was turned up too high. Did not notice until morning. 🤔
Partner
6/10
Pleasant
23 Aug 2025
Steven

Motel

Basically a motel/hotel. It's clean, smells nice. Loud bar attached. Quite dated. Mostly comfortable everything you need.
Business
8/10
Excellent
23 Aug 2025
Verified traveler
Convenient
Business Self
6/10
Pleasant
18 Aug 2025
Bruce
Property nice, low pressure hot water and very hard to regulate shower temperature.
Bed very comfortable, room clean.
Leisure Partner
8/10
Excellent
16 Aug 2025
JungSu
The area where the hotel is located is good if you business in the area.
The hotel itself isn’t in the best condition but if you are just looking for a place to sleep it does the job.
Staff were very nice and welcoming.
Business Self
8/10
Excellent
16 Jul 2025
Pat

Clean. Lovely bathroom. Close to hospital. Will be back
Partner
6/10
Pleasant
03 Jul 2025
TIMOTHY
aging property, noisy
2/10
Poor
25 Jun 2025
Lorelei
.
6/10
Pleasant
18 Jun 2025
Paul
No kettle in my room, stains across bedding covers.
8/10
Excellent
29 May 2025
Joanna
had issues when checking in at the hotel. Other than that the stay worked for the team that stayed, close distance from competition venue
Business_and_leisure
4/10
Poor
05 May 2025
Eve
The first room was like a prison cell with no balcony like the add on the roo said it would have. The room i payed to upgrade to was nice but the bed was set so you couldent see the t.c from it and the bwd sheets n blankets were stained wirh yellow marks, some bleach or new blankets would be great.
Friends_and_family Family
6/10
Pleasant
04 May 2025
Glen
Room was tired and requires updating, door to balcony couldn’t be locked.
Leisure Partner
8/10
Excellent
28 Apr 2025
Herewini
Had an awesome definately be back again?
Business_and_leisure Self
10/10
Exceptional
27 Apr 2025
Marilyn
Clean tidy and comfortable
Leisure Self
2/10
Poor
26 Apr 2025
Johannes
Not worth a stay
Leisure Self
6/10
Pleasant
21 Apr 2025
pollyann
Easy access
Business_and_leisure Partner
8/10
Excellent
17 Apr 2025
Rachel
Convenient location. Terrible wifi connection.
Leisure Partner
10/10
Exceptional
16 Apr 2025
Nekel
Was a great stay and loved that we ended up in the family room/house at the back
Leisure Family
10/10
Exceptional
01 Apr 2025
pollyann
Really nice
Business_and_leisure Partner
2/10
Poor
29 Mar 2025
Ophelia
Building/facilities old; some windows can't be opened; headbed lights not working; exhaust fan in bathroom not working.
Staff are friendly and quite helpful.
Price is reasonable.
Leisure Family
8/10
Excellent
25 Mar 2025
Pam
It is conveniently located to SH1 making it easy to access at peak travel times.
Leisure Self
8/10
Excellent
18 Mar 2025
Sharon
It was cheap room was clean but motel run down but looks like it may be having a makeover would stay again
Leisure Family
8/10
Excellent
15 Mar 2025
pollyann
Stay here rugularly upgade to units great
Business_and_leisure Partner
8/10
Excellent
10 Mar 2025
Annicellita
Friendly staff Rhi was the name very helpful
Leisure Self
6/10
Pleasant
06 Mar 2025
Terry
Liked staff attitude and service. Did not like Room 27 which faced out to hotel's skip bins (rubbish etc). Glass bottle noise at night after c ;losing hotel bar and restaurants etc. Noise very early one morning from skip' emptied of bottles then at day-break around 6am noise from seagulls ripping into the plastic bags of waste in rubbish skip. Also a few minor things not working in Room 27 ...bedside lamp, shuttle blind in bathroom stuck on 'closed'. Have stayed here before and acknowledge that some of these issues are due to age of the property.
Business_and_leisure Partner
10/10
Exceptional
06 Mar 2025
Gavin
Enjoy staying there
4/10
Poor
22 Feb 2025
Colin
Room was dirty especially the toilet which had stains in the toilet bowl and the carpet was dirty and old. there was a pool, and it's adjacent to a bar where people can watch you take a dip...At least put up a divider.... Won't go back...looks like they don't care much.
Business Partner
8/10
Excellent
17 Feb 2025
Robert
Staff was helpful and friendly. Hotel is in getting some upgrades at the moment. Rooms are clean and quiet. The pool and deck area looks very inviting but we didn't have time to try it out. Very close to bus routes to go to Takapuna beach.
Leisure Partner
10/10
Exceptional
15 Feb 2025
charlotte
Excellent
Business_and_leisure Self
6/10
Pleasant
15 Feb 2025
Abbie
Property very run down. Several hazards
Friends
6/10
Pleasant
15 Feb 2025
Abbie
Good location. But the room was very run down and dirty.
Friends
6/10
Pleasant
01 Feb 2025
Shannon
Ok stay, good room size but very tired facilities and not very clean. Door for shower damaged and seal coming off.
Leisure Partner
8/10
Excellent
01 Feb 2025
Andy
Good place to stay
8/10
Excellent
26 Jan 2025
Paul
Pool and spa under repairs
Leisure Family_with_children
2/10
Poor
16 Jan 2025
Laura
The aircon did not work, the rooms were not well cleaned with dirt and leaves on the carpet. The carpet was full of stains and the rooms were dusty.
The pool was being refurbished, which was not clearly communicated prior to our arrival.
Overall a disappointing experience and one that we won’t be repeating.
Leisure Family
6/10
Pleasant
06 Jan 2025
Rachel
There was rubbish not cleaned under the beds. Room was ok but needs a bit of upgrade. Carpets had stains on them and the pool looked green needs a repaint
Leisure Family
8/10
Excellent
04 Jan 2025
Rose
Close to everything you need
Business_and_leisure Family_with_children

Location & surroundings

Poenamo Hotel
31 Northcote Roadtakapuna, Auckland, New Zealand

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Poenamo Hotel

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