Name: Baymont by Wyndham Flat Rock
Address: 29101 Commerce Dr, Flat Rock, 48134, US

6/10

Pleasant

12 Jul 2026

Sandra

Staf was great! However rooms need updated. Could hardly get up in the bed as it was so high. Several holes in the walls Shower door tracts were very rusty. Room very small. But it did keep me cool in the ravaging heat.

Self

6/10

Pleasant

10 Jul 2026

Beverly

Breakfast was very nice

Partner

2/10

Poor

04 Jul 2026

Steven

Power went out right after we checked in. Never came back on while we were there. Left after room got way too hot. Property is little run down, trying to renovate but place is 5 out of 10 stars at best.

Family

8/10

Excellent

23 Jun 2026

Roy

This hotel was a good value for the price. It seems like an older property that has had some updates. Our room had two double beds, which were a little bit small for two to sleep on, but they were comfortable, and we didn't roll to the center! Breakfast offerings were very basic. The area seemed safe enough, and was next door to a Burger King.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Brian

Great value and place is clean

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Nathan

The staff was great very helpful and professional

Self

6/10

Pleasant

12 Jun 2026

Tammy

It was easy to get to, and access things nearby.

Partner

8/10

Excellent

12 Jun 2026

Linda

Some of the quest were talking in the hallway and make quit a bit of noise. Got quiet around 3:00 a.m. Didn’t get a lot of sleep.

Partner

8/10

Excellent

09 Jun 2026

Virginia

The manager on duty was very helpful, I had issues & she had solutions. All of the staff were friendly & helpful. I would stay here again. Wish I had not left to be closer to family.

Self

4/10

Poor

08 Jun 2026

Matthew

No bugs and the beds were sturdy. Hotel was going through renovations, but the room was also in disrepair. The toilet paper holder was off the wall, a hole was in the wall, and the light bulb in the bathroom was going out. My friend had to swap the bulb with another one in the room. Could have called front desk to change it, but that should have been noticed by housekeeping. The room was very warm, and the AC didn’t seem to cool down much. Walls were not well insulated- I could hear the conversation from our “neighbors” like they were in the same room. Thankfully it was just conversation! Can’t speak for the TV, pool, or breakfast as we did not use those.

Friends_and_family Friends

10/10

Exceptional

25 May 2026

Jeremy

Overall, I had a great stay at the hotel, and everything I required was available.

Self

2/10

Poor

24 May 2026

Claudia

It was so small and awful my sister and I didn’t there it was unacceptable, and I want a full refund. You shouldn’t put hotels that are under construction as ready for people to occupy. Please refund my money. Thank you!

10/10

Exceptional

20 May 2026

STEVEN

Price

Friends

6/10

Pleasant

13 May 2026

Jessica

The bed was uncomfortable

Partner

4/10

Poor

06 May 2026

David

On arrival checked room and found several lights that did not work. Also observed that the fan in the bathroom was not working. I let the front desk know but nothing was ever done to repair the problems. The next day when we tried to use the shower we discovered that the hot water worked great but the cold water was also hot. The problem also showed up at the sink so there was obviously a plumbing problem.
We could not take a shower because the water was too hot. The toilet seat was also

I paid 192.50 for a room that I could not take a shower in. Beware - They must have a schizophrenic plumber. Make sure you check everything in the room before you accept it.

Family

8/10

Excellent

06 May 2026

Jessica

Good breakfast, jacuzzi is good and hot pool water was nice. The room was also nice. Hallways and other minor areas need improvement but its a decent place to stay

Friends_and_family Family

2/10

Poor

05 May 2026

Rob

What a terrible hotel! Screaming kids and fights in the hall. It was worse than a dorm!

Self

10/10

Exceptional

01 May 2026

STEVEN

Great place

10/10

Exceptional

27 Apr 2026

Jeff

Breakfast was minimal choice We ate out because I don’t like powdered eggs and low grad sausage
Everything else was excellent.

Family

2/10

Poor

27 Apr 2026

Jennifer

Staff tried to fix it and even offered another room. Unfortunately, we thought it was fixed. We had no bathroom all night because the toilet wasn't fixed and that became apparent when we had to use the restroom after going to bed.
Also, very noisy property. You heard everyone.

Friends_and_family Family

2/10

Poor

11 Apr 2026

Terri

The hot tub was filthy, the beds were hard. Floors were dirty. It was so loud all night. Left after one night and cancelled night two. I have had good experiences with Baymont’s in this past but this one was terrible

4/10

Poor

08 Apr 2026

Bobby

Wife & I only went for a break from kids & grandchildren that had moved in with us, not thinking it was the day before easter & there were dozens of kids running around. That would not have been a problem except there were between 20 & 30 teens & preteens in the pool area running in and out. The entrance for the pool area is about 50 feet from the front desk and the floor was completely wet all through. My wife almost fell, I helped keep her from falling then my legs slid out popping my knee out. The person behind the desk came out with towels to put on the floor doing the twist attempting to dry it. About 45 minutes later we came back down to check out and they finally had wet floor signs out and it had been mopped. We checked in around 4:30 PM and checked out around 7:PM to get my knee checked, no offer of a discount on a future stay or anything even though the people at the desk saw what happened. Not our best experience.

Partner

10/10

Exceptional

01 Apr 2026

Sonya

Bed was comfortable

Friends_and_family Family

4/10

Poor

30 Mar 2026

Cathryn

The breakfast was disgusting the eggs were gritty and sausage was gross. My kids even said the muffins were disgusting. Eat the waffles you make yourself it's the only things decent to eat. The pool area was gross the floor is falling apart rust everywhere also so much chlorine all of our eyes were burning. The room was also not great. Went to slide the bathroom door and it came off its tracks we fixed it but come on. Also move the table to find a plug for my phone charger and man if your tables move someone should be cleaning behind them. Also during our pool time a huge group of people came and they kinda keep the pool door open while all the adult were drinking and smoking marijuana right out the door. At that point we just went back to the room. There's definitely better hotels out there. Also the front desk lady was training someone and taking forever to explain every little detail. If your busy that person should be paying attention while you give your customers great service. I won't ever return here for many reason and I hope my review helps other choose something different because we were disappointed 😞

Family_with_children

6/10

Pleasant

30 Mar 2026

Ruth

Bed is uncomfortable and noisy

Family_with_children

4/10

Poor

24 Mar 2026

Linda

Reserved a room with 2 beds and requested ground floor. None available offered 3rd floor close to either elevator or stairs. Requested elevator as I have mobility issues. The room assigned was next door to loud construction which we were told would continue until 6.30pm...on a Sunday evening. Requested another room but no options were acceptable. Either one queen bed or no elevator. The parking lot was almost empty at this time. The front desk associate was polite but kept calling me my dear, my love, and my lovely, which I found unprofessional and offensive. We decided to stay where we were. Our room had no bedside table lamps, only bright spotlights over the bed, no sink stopper, a leaky faucet and the most filthy ironing board cover I have ever seen. A very unpleasant experience.

Family

6/10

Pleasant

23 Mar 2026

linda

This property has a pool and seems to be a destination for families with kids. Lots of noise and kids running around. We did have some trouble with neighbors but staff was accommodating and moved our room. Breakfast options are good for free breakfast

Partner

10/10

Exceptional

23 Mar 2026

Elisa

Nice

10/10

Exceptional

20 Mar 2026

Carlina

Great proce

Business

10/10

Exceptional

20 Mar 2026

Carlina

Great price

Business

10/10

Exceptional

04 Mar 2026

Carlina

Excelent place. Just be cautious with your surroundings. We encountered a naked man at his room door

Business

4/10

Poor

02 Mar 2026

Amy

The wallpaper was peeling in multiple places, the phone didn't work in our room, the chlorine in the pool was very high-2 of my kids had reactions around their eyes and my eyes burned just from sitting and watching them swim, and

10/10

Exceptional

20 Feb 2026

Tamera

Everyone was very friendly, and the room was clean. Have stayed here in the past and will in the future.

6/10

Pleasant

14 Feb 2026

Stephanie

Good

10/10

Exceptional

14 Feb 2026

Ernest

Was a great stay

Self

8/10

Excellent

11 Feb 2026

Stephanie

Great

4/10

Poor

26 Jan 2026

Lesley

Floors were not sweep. Holes in the hallway. Sink gets clogged up easily.

Leisure Partner

6/10

Pleasant

25 Jan 2026

Carolyn

The 3rd floor reeked of weed smell!!! Very noisy!! Other than that it was nice

Leisure Family

6/10

Pleasant

20 Jan 2026

Le'Ana

Rooms was clean, pool area not so much. needs to be cleaned, really bad! Paint chips was all at the bottom of my feet. You get what you pay for, forsure.

4/10

Poor

17 Jan 2026

Riley

Stayed because it was cheap. Hallway smelled like sweat, sheets didn’t look very clean, and the water in the shower water temperature went from hot to cold on and off. Staff also seem disinterested in being outwardly friendly. Would only recommend staying if it’s to sleep and leave the next day.

Self

10/10

Exceptional

16 Jan 2026

Janice

Pool area needs to be refreshed. Paint around pool area look terrible. A lot of chlorine in pool area. Maybe it needs better ventilation.

Business_and_leisure Family

4/10

Poor

15 Jan 2026

William

The room was very small. It was right next to the laundry room and several times a day it sounded like a truck was about to drive through our room. Breakfast was terrible, almost non existent.

4/10

Poor

09 Jan 2026

ruth

Breakfast was good enough.

No water pressure or hot water bad

Self

6/10

Pleasant

06 Jan 2026

Presley

Decent rooms for the stay. Definitely needs to be updated through out the hotel. Spa was nice.

Leisure Partner

4/10

Poor

04 Jan 2026

Meghan

Staff was good, no hot water, makes for an uncomfortable stay.

Leisure Partner

2/10

Poor

22 Dec 2025

Chrystal

The shower was broken and you could actually cut yourself. A child puked in the pool and the parent had to clean it because there is no such thing as maintance at the hotel any longer

Leisure Family_with_children

2/10

Poor

15 Dec 2025

HALEY

Terrible the room was so dirty the hotel is dirty lots of stains and beds is a zero. Tv didn't work in room go 5 min down the road and stay somewhere else this place is gross!!

Leisure Family_with_children

8/10

Excellent

02 Dec 2025

Jawed

Yes

10/10

Exceptional

23 Nov 2025

Erika

Clean, spacious and I loved the hot tub/pool

Business_and_leisure Self

6/10

Pleasant

04 Nov 2025

Phillip

Room , first room had no hot water in the shower, second room you could not shut the hot water off in bathroom sink. Burnt out lights should have been replaced.

Business Self

10/10

Exceptional

04 Nov 2025

Michael

Nice clean room at a great price.

Business

10/10

Exceptional

02 Nov 2025

Erika

Very clean and spacious

Leisure Self

4/10

Poor

31 Oct 2025

Bradley

Room was very rough looking. Lots of holes in walls very poor maintenance. Beds are hard and pillows were tiny. Pool was freezing. Breakfast was great

Leisure Family

2/10

Poor

30 Oct 2025

Tamara

I was charged twice for the room. I’m calling right now to hopefully straighten things up.

8/10

Excellent

28 Oct 2025

Carrie

Loved the pool and hot tub. But there are so many bugs out side the Building and on the outside windows they need a good outside exterminator to go around outside and spray

Leisure Family_with_children

4/10

Poor

26 Oct 2025

Brian

Staff was nice. We were in room 301 right next to the stairs, so we heard that door slamming all night. The room had an adjoining door to 303, and 303 smoked cigarettes during the day & weed all night, so it was constantly pouring into our room through the large gaps around the door. The entire hotel smells like cannabis throughout the halls. The security latch was broken on our door, the peephole was shattered & useless, the fridge was unlevel & overly frozen the first day & completely melted w a huge water mess the 2nd day, there was an electrical socket scarcity & one of them was not working (though they were working to fix the issue).

Leisure Family

10/10

Exceptional

23 Oct 2025

Terri

I really liked the variety for breakfast. Our room was fine for what we needed. Staff at check-in was so helpful and nice.

Leisure Family

10/10

Exceptional

22 Oct 2025

Carlina

We work close to this hotel. Always stay there because is very clean and the friendly staff.

Self

6/10

Pleasant

19 Oct 2025

Shelley

Hot tub has so much chlorine it burned our eyes couldn’t stay in!

Leisure Partner

8/10

Excellent

19 Oct 2025

Sharon

The staff was awesome from check in to check out. Thanks!

Leisure Partner

10/10

Exceptional

14 Oct 2025

Todd

Very clean & peaceful

Leisure Self

8/10

Excellent

14 Oct 2025

Anthony

Better

This is our second stay here. Pet room both times. It was much nicer this time. Carpet instead of laminate, cleaner, nicer bathroom and great shower.

Partner

8/10

Excellent

09 Oct 2025

zayda

Thank God for the girl at the front !!!

Business_and_leisure Partner

8/10

Excellent

06 Oct 2025

Anthony

Expected better

Stayed in an accessible/pet room. I don’t like that it was not carpeted, but I understand why. Shower was very low pressure. We could hear everything from the hallway and the next room. Overall, we just expected more from a Baymont.

Partner

2/10

Poor

05 Oct 2025

Jenee

Mold all around rooms, caused me to become sick

8/10

Excellent

03 Oct 2025

Robert

The room could use some TLC

8/10

Excellent

01 Oct 2025

Gary

I was looking for a room with one bed and a couch so I didn’t have to sit on the bed to watch tv. So I choose a suite. When I got to the room not only was it not a suite there was nothing to sit on other than a desk chair that would only stay at the lowest setting. The desk clerk said it’s a suite because it’s a little bigger approximately 4-5’. Very misleading with no solution. Clerk just stared silently. Very disappointed.

Partner

6/10

Pleasant

24 Sep 2025

Manuel

ALL staff members never greeted us. No one at the front desk would greet us when we walked in or by. Room service attendant wouldn't greet us, we would have to say good morning first, if we didn't, they would completely ignore us. Just a greeting shouldn't be so much to ask for. I must say that all staff members, which all had either, blue or orange hair color, multiple facial piercing and all over tattoos. Also, the rooms need to be updated, they are not sound proof at all. I could always hear my neighbors speaking and walking sounds on ceiling from upstairs neighbors. I recommend having security on premises.

Leisure Family

6/10

Pleasant

13 Sep 2025

Helen

Bed comfortable, but dog barking and kids running kept us awake. Fan in bathroom sounded like a truck in gravel. The lighting in the room was bright or off, no reading light by the bed.

Leisure Partner

10/10

Exceptional

11 Sep 2025

Todd

Nice hot tub & very quiet

Leisure

8/10

Excellent

06 Sep 2025

Mickey

Most was good but walls seemed thun could hear the neighbors way to much and they were way to loud

Friends_and_family Family

2/10

Poor

19 Aug 2025

carol

Will never recommend a Baymont to stay

Self

6/10

Pleasant

16 Aug 2025

charles

I think the people near or next to my room are using drugs. They were in and out and slammed the door all night. Otherwise it was a nice stay.

Business Self

10/10

Exceptional

12 Aug 2025

Tramond

.

Leisure Partner

2/10

Poor

09 Aug 2025

Nicholas

Mold

Room was disgusting.

Partner

4/10

Poor

08 Aug 2025

Augustus

Room was terrible. Luck of the draw but window view was a wall 2ft outside so no natural light. Room was overall dirty and very run down, wall paper peeling off, extremely small shower, overall unclean conditions except the check in area which was spotless somehow. Will not be staying again.

Leisure Self

6/10

Pleasant

06 Aug 2025

Quintin

The breakfast was really good, I was truly surprised

6/10

Pleasant

04 Aug 2025

Leonard

bad leak

8/10

Excellent

27 Jul 2025

Brian

The hotel was nice, good beds, good morning breakfast. Only issue was the toilet seat kept falling off, that was a pain.

Leisure Family

6/10

Pleasant

23 Jul 2025

Rodger

They were in the process of remodeling. They hadn't remodeled our room yet, but overall not bad. Over all it was a fair value.

4/10

Poor

21 Jul 2025

Jack

Beat up

Leisure Family

10/10

Exceptional

20 Jul 2025

Steven

Clean and comfortable hotel located just off interstate. Staff was friendly. Gym was a bit sad and limited.

Leisure Partner

10/10

Exceptional

19 Jul 2025

Brad

Fine facility. Needed an ice machine on the same floor.

Business Self

8/10

Excellent

17 Jul 2025

Craig

I asked for a first floor room in an area of the motel where I could see my boat at night. I also made my reservation plenty in advance. When I arrived the check in staff told me that no first floor rooms and no rooms with the requested view were available. Then the door latch on my room was working intermittently (so a person could just walk into my room if I didn't make sure that it latched every time the door closed). I will say that the cleanliness of the rooms have improved. I have stayed at this motel many times and have never had an issue with getting the room I wanted and a room door that latched. I understand that this is not a 5-Star motel and all I really need it for a bed and shower...but they evidently didn't make any attempt to get me the desired room when assigning rooms to guests.

Business_and_leisure Friends

4/10

Poor

13 Jul 2025

KATINA

Not great. Honestly if it weren’t for the incredibly nice cleaning ladies, I would have given this one star. The hotel is in desperate need of renovations. Big hole in the hallway wall with the wallpaper taped back on with packing tape. Room was incredibly small and so many repairs needed and patched up prior issues, it just gave you the feeling that nothing was clean. To top it all off on our last morning my husband slipped on the bath mat and fell in the shower. A trip to the ER was not the way we wanted to end the trip. It’s a shame because the location is great… but unless they do some major improvements I would not stay there again.

Leisure Family

8/10

Excellent

12 Jul 2025

JEFFREY

No available elec plugs by beds, no bathtub

Leisure Family

10/10

Exceptional

11 Jul 2025

Leeann

Everything I hoped for

Every was as it should be. Easy complete Checkin. Jordan the clerk was great. She covered all the bases. Room was just the right size. Cozy and clean. I travel with a dog and they room worked great for that too.

Friends_and_family Friends

6/10

Pleasant

08 Jul 2025

Earl

It was a windowless room first after the ant infestation moved into a different standard suite. Property is dated like late 80s

Leisure Partner

4/10

Poor

05 Jul 2025

Johnathan

Ac didn't work good thin blankets rather have smart TV in the room

Leisure

4/10

Poor

02 Jul 2025

Barth

Check process was OK beds were horrible. The place was noisy all night long. It seemed like they were working on a room right above us could not sweep was supposed to stay two nights checked out after one would not recommend to anyone ever.

Leisure

10/10

Exceptional

01 Jul 2025

Philonda

Good place over most no bugs and was clean

10/10

Exceptional

27 Jun 2025

Jessica

Great service, great breakfast options

Everyone and everything were great. Beds were a little firm for our taste but the room was great.

Friends_and_family Family

8/10

Excellent

26 Jun 2025

James

shower dripped all night, toilet paper holder falls off wall. Very good morning breakfast.

Leisure Self

10/10

Exceptional

24 Jun 2025

Pamm

Nice rooms, great breakfast, friendly staff, great price

8/10

Excellent

20 Jun 2025

Carol

Perfect spot for the night. Quiet area, easy access to the interstate! Comfy bed.Looks like they are updating furniture, carpet etc.
Breakfast was good! Hot & cold to choose from.
Staff very friendly and helpful!

Leisure Partner

10/10

Exceptional

18 Jun 2025

Joshua

Front desk is super helpful. Pool is clean and so is the workout room nearby.

Leisure

4/10

Poor

10 Jun 2025

Julie

There was mold on the bathroom ceiling. The hotel was being renovated and it was quite loud when they worked and our room was across from the main storage area for them. You can hear people above you and we were up by 530 every morning due to noise and unable to go back to bed. There were no other rooms to move when we asked which was crappy. Plus, they were ripping out carpet down are hallway that we stayed and the carpenters left random carpet nails, rolled carpet pieces and chunks out. The issue was we didn’t know it was being renovated otherwise we would have stayed 10 mins further down the road. The hotel needs upgrades for sure. On a positive note, the staff were friendly.

2/10

Poor

09 Jun 2025

Darlene

My room was in the back where the men were pulling up carpet right outside my doorway. The room decor is outdated. The dressers were scratched up with knob missing and the drawer wouldn't close shut. The ants were coming out as soon as you try to eat. There were spiders and spider webs in different corners in the room. It made me feel uncomfortable but the staff offered a reimbursement and I took up the offer and appreciate that.

Leisure Family

8/10

Excellent

08 Jun 2025

Steven

Was under some remodeling. Definitely dated. But nice for price.

Leisure Family

6/10

Pleasant

07 Jun 2025

Kasie

Hotel needs some updating and could be a bit cleaner