Park Royal Orlando

United States , Orlando Area - Florida - FL
KISSIMMEE, 1500 North Thacker Ave
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100 reviews shown

8/10

Excellent

12 Jun 2026

Teresita

All good.

Partner

4/10

Poor

04 Jun 2026

Robert F

I have been a guest at Park Royal Orlando for 3 nights/week since the beginning of February 2026 until this current stay. I work 3 consecutive night shifts as a respiratory therapist at the nearby medical center and I am involved in a lot of critical care situations. I chose Park Royal Orlando for several reasons; close proximity to the hospital, decent amenities, and good value. However, during the 54 days that I have stayed there, I have experienced several occasions when there was (1) no hot water available to take a shower; (2) air conditioners did not function properly, and (3) my room was located near loud adults and children. When I voiced my concerns to the front desk, promises were made to remedy the situation (especially regarding the lack of hot water and poorly functioning air conditioners) overnight while I was working in the hospital between the hours of 7PM and 7AM, and I was promised that I would be updated via my mobile phone, but when I returned to the hotel the following morning after my hospital shifts, nothing was done and the morning staff was unaware of my reported issues. The female manager even raised her voice to me and said some things that a person in her position should not say. As a result, I stopped going to this hotel, and I will not consider ever going back to this hotel unless this female manager is no longer working there. I will also not recommend that anybody goes to this hotel hotel due to the poor maintenance of their amenities.

Self

10/10

Exceptional

03 Jun 2026

Shirley

Very nice room. Clean and good shower. Easy check in. Overall very nice

4/10

Poor

26 May 2026

Daughtry

I fought roaches and frogs.

Family

8/10

Excellent

26 May 2026

Liam

Breakfast was not “included” like how the ad said. It was an extra charge

Friends

4/10

Poor

24 May 2026

Karl

No hot water for 2 days and all I got was a , I’m sorry and no kind of compensation or anything.

10/10

Exceptional

22 May 2026

Claudia

Very clean

Partner

10/10

Exceptional

20 May 2026

AHMED

Very Friendly Staff many thanks to Crystal

8/10

Excellent

17 May 2026

Broderick

The hotel was nice

10/10

Exceptional

15 May 2026

Marilyn

Would stay here again very happy with everything

Family

6/10

Pleasant

15 May 2026

Julian

bueno

Friends

10/10

Exceptional

10 May 2026

Lauren

We really enjoyed our stay. It was quiet and spacious. The pool was beautiful and we like that too. I wish we could have stayed longer.

Pet

10/10

Exceptional

09 May 2026

Renan

Great experience. My husband and I stayed for a week, and had no issues. Room was really clean and beds/pillows comfortable. A great finding for the price that we paid. I would definitely book my stay at this hotel again if I am ever back to Orlando greater area.

Partner

10/10

Exceptional

08 May 2026

Tyrone

Great time

Partner

10/10

Exceptional

08 May 2026

Pedro

I really like this hotel. The rooms are nicely redone and clean. The staff is friendly and welcoming. The pool is nice and there’s a gym. The location is great if you need to be near downtown Kissimmee. In fact it’s the only real three-star hotel in this area.

Self

8/10

Excellent

07 May 2026

Robert F

The room was clean.

Self

6/10

Pleasant

05 May 2026

jhon jhosep

Esta un poco descuidada

Partner

6/10

Pleasant

01 May 2026

Monica

The front desk receptionist on check in was awesome. The grounds seemed to be maintained properly. The water in the shower was another story. Smelled like sewage water. We were only staying over one night but I couldn't take a shower in that water and feel safe. The neighborhood it's located in seemed like it was an old motel 6 that was bought and some cheap pictures hung on the wall. You can hear other guests in the rooms next door. The door had a 1/2\" gap in the frame where you could see the light from outside.

Friends_and_family Friends

10/10

Exceptional

01 May 2026

miles

Rooms were clean, breakfast was good and our kids had a great time at the pool.

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Ervin

Clean, good location , good breakfast

Friends_and_family Family

4/10

Poor

28 Apr 2026

Matthew

It’s clearly aimed at families looking for a discount option wanting to visit the Disney-topia of Orlando. The walls are thin, so every howling child, family tension and heated conversation is part of your experience. Is it clean? Aside from the poisonous recluse spider, yes. Good location? Yes, aside from the dystopian neighborhood. I booked it at the encouragement of an obsessively cheap associate. It was cheap - across all measures of that concept. I will not book it in the future. It feels like a failed low income condo development.

Self

4/10

Poor

20 Apr 2026

Kyra

There were a few roaches and a hole in bathtub. It was sticky and stuffy inside. There was a smell. Just wasn’t comfortable at all. Beds were really worn in. We should have stayed two nights we left after one

Partner

8/10

Excellent

19 Apr 2026

julio

Deberían de colocar televisores donde se pueda tener acceso a YouTube y otras cosas demasiado analogico

Partner

8/10

Excellent

13 Apr 2026

Michael

Clean room, staff was great, good options for continental breakfast. Elevator was out of service at my building was the only blemish.

8/10

Excellent

13 Apr 2026

Roger

Nice clean room, friendly and helpful staff. Nice quiet place. Gas station next door is handy for snacks and sundries, KFC and Subway across the road.

8/10

Excellent

11 Apr 2026

William

No complaints

10/10

Exceptional

08 Apr 2026

Jay

Clean

10/10

Exceptional

08 Apr 2026

Joe

The room was pretty clean, a little dirt in corners that weren't obvious but overall didnt feel dirty or gross, the beds made a lot of noise but they were oretty comfy. Id stay here again. Theres a lot of hotels in the area and it took me a long time to find this one. Most in the area have horrible reviews.

Family_with_children

10/10

Exceptional

08 Apr 2026

Geovanny

Friends_and_family Friends

6/10

Pleasant

06 Apr 2026

Josuhé

Aires acondicionados viejos y sonaban duro
La habitación que nos tocó las camas no eran confortables

Les falta un poco de mantenimiento

En las fotos ponen las mejores habitaciones.

Friends_and_family Family

6/10

Pleasant

30 Mar 2026

Luis

No breakfast.
No coffee.
No remote control.
Room was clean.

Partner

6/10

Pleasant

29 Mar 2026

Marcy

Breakfast did not come with the stay because we didn't book directly through them. The room was humid, but the AC worked. We were on the first floor and people were talking until about midnight out there and the windows weren't sound proof at all. But very clean and could walk to the gas station easily for food.

Family

2/10

Poor

29 Mar 2026

Fallon

There was black mold in our room.
The rooms beside us and people walking by at all hour of the night were so loud. We ended up leaving at 3am.

10/10

Exceptional

28 Mar 2026

Elizabeth

Great lobby and check in was grand!

8/10

Excellent

28 Mar 2026

Hilton

No breakfast

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

Kaily

Room was clean and well stocked

Partner

6/10

Pleasant

24 Mar 2026

Erin

The room was clean and nice. The pool was heated! It was great! The bed was AWFUL! And there's a problem with the outlets, they don't work and they keep making loud popping noises every 30 mins that didn't help the no sleeping due to the bed, already.

Staff at night was not nice. Staff in the morning was quite nice.

Partner

10/10

Exceptional

24 Mar 2026

Kayla

We stayed here for a cheer comp because it was close to the arena and I’m so glad we did! The staff was so nice

10/10

Exceptional

22 Mar 2026

Abriana

The room and facilities are all very safe and clean. The staff are very attentive and efficient. The pool was heated nicely and my children had fun. I'll stay here again.

2/10

Poor

21 Mar 2026

Mazio

Room cleanliness was Decent about a 6.5/10
Water was out for More than An hour
Water faucet was broken couldn’t Turn Water off
We left the Room for Dinner, Called maintenance to deal with the water constantly running nothing was fixed we ended up just getting a new room

Partner

10/10

Exceptional

19 Mar 2026

Lavern

Great hotel, Room a Very Clean, and Staff was very helpful.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Rome

clean room and easy access

8/10

Excellent

16 Mar 2026

Manuel

The front desk staff was incredibly polite and professional. We had an issue with the door lock at night, and they promptly resolved it. Despite being during spring break week, the prices were reasonable. However, the rooms could use some updates.

Family

10/10

Exceptional

15 Mar 2026

Gary

There was an exercise room, the pool was great, nice play set for kids. The room was very nice and the bed was comfortable.

Family_with_children

8/10

Excellent

15 Mar 2026

Edward

This room is opened to the parking lots. With poor sound insulation, it can get loud. Fortunately we have a room at the end of row. The mattress provided very poor support. We booked this place due to a pool which was wonderful. The location was excellent. For the price, it was a great stay.

Family

10/10

Exceptional

14 Mar 2026

Wilson

Excellent

10/10

Exceptional

10 Mar 2026

James

No comments

Self

10/10

Exceptional

10 Mar 2026

Dennis

The property is conveniently located to attractions in the area.

4/10

Poor

08 Mar 2026

Takia

Room was clean, staff friendly, air conditioning leaked water inside the room, a/c was loud, made loud clanking noises randomly, and the shower did not get hot

Self

6/10

Pleasant

08 Mar 2026

Joseph

Expedia double booked me and as of now I am out extra money that the hotel charged.

Business

8/10

Excellent

04 Mar 2026

Kimberly

Room was clean and the staff was wonderful

10/10

Exceptional

02 Mar 2026

Wilson

Execellent and the gym have excellentes equipments

6/10

Pleasant

02 Mar 2026

Raja

No but for short stay
There is no elevator for the high floor
It was difficult to bring luggage's upstairs
Room was not bad

8/10

Excellent

01 Mar 2026

Norbert

The room was very clean. The only downside was the AC unit for the room we had smelled like vinegar when I was on.

Family

6/10

Pleasant

24 Feb 2026

raymond

At arrival no running water in my room.i been told it's the main line that's broken,they are trying to fix it.
Next day still no water.i can believe the mess I was inn.

Family

10/10

Exceptional

24 Feb 2026

Wilson

Excellent

10/10

Exceptional

22 Feb 2026

Caleb

This place deserves a higher rating! The guy at the front office was super funny and down to earth, and the room was beautiful. The pool and other amenities were well kept and nice.

Partner

10/10

Exceptional

22 Feb 2026

MICHELLE A.

Great location all around!

Friends

8/10

Excellent

22 Feb 2026

Richard

Yes good service and property

10/10

Exceptional

20 Feb 2026

Angel

Every thing was great from room too staff and the early morning breakfast will stay again

Family_with_children

10/10

Exceptional

20 Feb 2026

Roman

Perfect

8/10

Excellent

19 Feb 2026

Jose

Clean and good location

Friends_and_family Family

8/10

Excellent

19 Feb 2026

Cindy

Wonderful staff, clean rooms, comfortable setting. Was quite noisy outside with the busy area and thin walls/celling. Breakfast is NOT included (stayed as available), in case you don’t catch that. It’s $10 and a nice buffet meal though.

Partner

6/10

Pleasant

19 Feb 2026

Jeffrey

In my originally assigned room the sheets were not clean and the door was out of line and hard to close. The front desk host was very apologetic and gave me a different room and even gave me a breakfast voucher. So in all fairness the host made it right. For the price this place was ok.

Partner

4/10

Poor

19 Feb 2026

Fred

Got there and checked in around 8pm. Was going to relax and watch tv. It would come on but would not connect. Said no source. Tried to call front desk no one answered. Tried to call all the numbers listed like room service, house keeping, and so forth. No answers! Drove to the office to let them know. They said they would send someone. I told them no hurry tonight. And that we could wait till tomorrow and we would be in and out during the day! The next morning I was out taking the kids to the park and left my wage at the room an. She put the do not disturb sign out while I was out cause she was getting a shower and getting ready! I got back took a quick shower got ready took down thee do not disturb sign about 10 and we left Thinking the room would be serviced while we were out and I stopped by the office to remind them of the tv! They said they would get it taken care of! We came back to the room around 2pm. Tv still the same no one had been there ! No one even to bring clean towels!! Calls front desk someone answered this time told them again about tv. They said they would have someone come and replace the tv again I told them it wasn’t the tv but the cable system. But they sent a guy with a tv and he could not speak English!!!! I tried to communicate with him but no use he replaced the tv It did same thing He went to get another tv which did the same thing He got another gentleman that spoke English !!! To be continued

Family

8/10

Excellent

18 Feb 2026

Widney

It was awesome , just the shower needs to be fixed

10/10

Exceptional

16 Feb 2026

Jennifer

Limpieza y servicio ✨

Leisure Family

2/10

Poor

07 Feb 2026

Carlos

No water in the hotel

Partner

10/10

Exceptional

30 Jan 2026

Frederick

Love it

Leisure Partner

6/10

Pleasant

23 Jan 2026

Patrick

Dated Florida lodging

Business_and_leisure Pet

10/10

Exceptional

18 Jan 2026

Steven

Pleasantly surprised by a great hotel. Not cookie cutter like the chain hotels, as it had unique features. Very well maintained and clean - felt like it had been updated and redone recently. Room had a mini kitchen and all the supplies if needed. Modern decor ( loved the central Florida artwork). Would stay again.

Leisure Self

8/10

Excellent

18 Jan 2026

Robert F

First of all, the facility is very good; the best hotel in the area and convenient, close proximity to the nearby hospital where I work. The rooms are clean, well decorated, the hot water is hot, and everything works. The parking lot is well illuminated, and the front desk is well organized. I will be staying here at least 2 nights/week for the foreseeable future.

Business Self

6/10

Pleasant

18 Jan 2026

Vincent

Room was clean but door did not close correct and had gaps around it.
thing not replaced

Business

8/10

Excellent

18 Jan 2026

Melissa

Comfortable bed, affordable, clean

8/10

Excellent

16 Jan 2026

Alan

Great motel, for the price, polite staff.

8/10

Excellent

14 Jan 2026

Lynette

room key did not work
at all.

10/10

Exceptional

11 Jan 2026

erika

Muy limpio no hay desayuno

Partner

8/10

Excellent

10 Jan 2026

Galbert

I give four instead of five because I only have two problems. It was the third floor, so that’s fine, but the door was not closing all the way you have to hit it hard in the water pressure. It was ridiculous. We can’t even take a shower, but the bed the room, the cleaners everything it was OK it was good.

10/10

Exceptional

10 Jan 2026

Craig

Was a great stay for our family.

Leisure Family

10/10

Exceptional

09 Jan 2026

Paul

Rooms clean and great daily service. Heated pool, great fun outdoor area around the pool

Friends

10/10

Exceptional

08 Jan 2026

Everaldo

Yes

Leisure Family

8/10

Excellent

05 Jan 2026

Alexander

Was very clean but the beds are hard and not enough blankets only negative feedback

Leisure Partner

10/10

Exceptional

04 Jan 2026

Amy

Clean room, large space, good location

Leisure Family_with_children

10/10

Exceptional

03 Jan 2026

Mayra

Super

4/10

Poor

03 Jan 2026

Carleen

They gave me a nice room except the tv doesn’t work … they let me get free breakfast I think that was nice … but they actually wanted me to pay 10.00 for it but I made a complaint about my room and they wanted to put me on the 4th floor in order to have tv … I’m like no so that’s how I got free breakfast…. But yea they charge for breakfast … they have good coffee … no vending or food at night … but the night guy and morning girl are deff good on hospitality …

Leisure

4/10

Poor

02 Jan 2026

Richard

Not much hot water, tv didn’t work half the time, people randomly banging on the door, loud music throughout the night.

Leisure Family

6/10

Pleasant

02 Jan 2026

Vanessa

It was clean, but the air conditioner did not allow us to change the settings.

2/10

Poor

01 Jan 2026

Vanessa

The staff wasn’t very friendly, and the room door didn’t seem to be properly installed, as there were gaps in the frame and it stuck out when closed. The hotel also requires a $150 deposit, which would have been helpful to know ahead of time. Overall, the stay didn’t feel worth the cost

Leisure Friends

6/10

Pleasant

01 Jan 2026

Ana

The bad mattress had a dent and the air condition had a really bad noise that we were not able to sleep well

Leisure Partner

4/10

Poor

01 Jan 2026

Peter

Was hair on floor upon arrival. Bed was comfortable and heat wasn’t working

Leisure Self

8/10

Excellent

30 Dec 2025

Arli

N/A

Leisure Pet

4/10

Poor

29 Dec 2025

Jamie

The room was dirty..there was hair in the sink, On the towels, on the floor. It didn't seem or feel clean at all. The staff was so ride and nasty and not helpful. And the complimentary coffee didn't even work/machine was broken. The buildings are spaced out and staff provided poor to little direction as to which building to go to. They were clueless as to where the Uber/Lyft driver would pick us up on the property. We didn't use the pool or ever plan to buy when walking by it looked green and gross and the playground structure was closed for unrepaired damages.

Leisure Family_with_children

2/10

Poor

27 Dec 2025

Scott

They told me they were overbooked and could not honor my reservation. I was told to call Expedia for a refund. I tried chat because the phone line said 2000 minute wait

10/10

Exceptional

21 Dec 2025

Sharon

Hulio most helpful

Friends_and_family Friends

10/10

Exceptional

21 Dec 2025

Garlita

Food short stay dor rhe cost

Business Family_with_children

6/10

Pleasant

18 Dec 2025

HECTOR

Wasn't given any heads up that a security deposit was required to be paid.

Leisure Self

10/10

Exceptional

17 Dec 2025

Elaine

The second time I stayed for business purposes, and the staff is always friendly, the facility is clean, and it's so good to have a continental breakfast available on site; it saves so much time from making the line at a coffee shop.

8/10

Excellent

11 Dec 2025

Cortecia

Everything was as listed , food within walking distance only thing the 2md day the elevator was broken but it was fixed before I checked out was worried about that didn't want to lug luggage and a baby up and down the stairs.Just something to keep and eye out on

Leisure Family_with_children

6/10

Pleasant

01 Dec 2025

Naydimar

My tv was not working and they didn’t change me from room is sad because i am a frequent guest here.

Friends_and_family Family

2/10

Poor

30 Nov 2025

Todd

Someone stole my food out of my fridge in my room I was very upset had them change my room the first room they gave me the key someone was in there sleeping I walked in so I had to walk back to the desk for another room I then ended my stay earlier then I was supposed to because of the situation at hand never again I was not accommodated

Friends_and_family Family