Residence de Diane

8/10

Excellent

01 Aug 2026

Sarah

Pool was closed due to “bad weather” - 28C and three drops of rain in the morning. I was told that the rain would ruin the chlorine in the water.

Otherwise clean and as described. Know that the room is really a little loft. You have a fold out couch on the main floor and the rest of the beds up some very creaky stairs.

10/10

Exceptional

14 Jul 2026

Thomas

Easy check in and nice, large room. Great one night stop over.

Friends_and_family Family

8/10

Excellent

08 Sep 2025

Allan

Résidence de Diane was a charming and cozy place to stay. The gardens were beautiful and gave us tropical vibes. Raphael at the front desk was super friendly and apologetic about not being able to put our large family in adjacent suites as requested. One of our rooms had to be switched and they could only give us the largest suite which turned out to be an upgrade, so we liked it. It had two bedrooms, a spacious living room, full kitchen, bathroom, laundry room (washer/dryer), 3 TVs, sunny deck with a table, chairs, and sunbrella, plus drying racks, perfect for our needs. The second suite was smaller but very cozy, townhouse-style with a mezzanine and its own little patio.

We loved the AC as it was very hot, the natural light, nice breakfast buffet, friendly housekeeping, cool gym, and pool area with loungers. It’s close to a bus stop and walking distance to Lidl and nice dining options.

A few things could be improved: the large suite was echoey and a bit bare (a rug would help!), the kitchen lacked basics like dish soap, sponge, paper towels, and cooking tools like spatulas or cooking spoons. Only one dishwasher pod and one dishcloth were provided. In-room coffee pods weren’t great and kinda hard to use. No pool towels, and the pool isn’t super kid-friendly, there’s no shallow end, and the deck could use some TLC. A playground on the premises would’ve been a great addition for families.
Still, we enjoyed our stay and would happily return again!

Leisure Family_with_children

10/10

Exceptional

31 Jul 2025

Saidou

Nice and clean place

Leisure Family

6/10

Pleasant

29 Jul 2025

Marlyn Jay

The layout of the property and proximity to nearby restaurants was nice. The personnel working there seemed polite enough, but didn't want to work any harder than absolutely necessary which was unfortunate. We don't see ourselves going back.

Leisure Family

8/10

Excellent

14 Sep 2024

RODNEY

Nice apartment, needs a bit off an update to some items in apartment

Business_and_leisure Family

10/10

Exceptional

17 Sep 2023

Frank

An excellent hotel to stay

A villa-type hotel, with full kitchen facilities: stove, oven, dish washer etc. car parked in own garage in front of the room. Lidl nearby. Nice environment. An excellent hotel to stay!

Friends_and_family Family

10/10

Exceptional

20 Aug 2023

Matthew

A great place to stay, exceptionally clean and the rooms are very well furnished with everything you need.
Very friendly and helpful staff. The breakfast was really good and the pool is big enough to have a proper swim.
There is not a great deal in the local area, but Toulouse is only a short drive away.
Only stayed here for one night but wished we had stayed longer. Would stay again if visiting this area

Leisure Family

8/10

Excellent

12 Aug 2023

John-Paul

Great big room over two floors for a family of 4
Clean sheets and towels
Easy parking
Good black out blinds
Small kitchen which we could have made a snack dinner .
Downside it was a Sunday and no where open for food

Leisure

2/10

Poor

08 Apr 2022

THORE

The pool was under renovation and no communication was made on the Expedia site about it.

During reservation, I paid extra to have the \"Reserve and pay at property\" to be able to pay with a debit and not a credit card. Imagine my surprise when during the check out, the receptionist told me that the amount was already taken from my credit card without any request.

Business

8/10

Excellent

28 Aug 2021

Adel

Comfy with a great pool

Stayed here for a week to work remote whilst visiting family. The WiFi was excellent. Nice size room with a kitchenette and a patio. The bed was very comfy. The room was a bit dated, but was very clean. Really nice pool

Self

8/10

Excellent

18 Jun 2021

Robert

Business Trip Francazal Airport

Good location for both Toulouse and francazal airport, comfortable rooms well equipped. Nice pool area and a good selection of nearby shops and recreation.

Business

10/10

Exceptional

29 Nov 2020

Verified traveler

Lovely stay

Lovely rooms, well kept and accommodating. Breakfast was good.

Only issue was that the air conditioning was very loud so had to be turned off in the evening

Business

8/10

Excellent

30 Jun 2020

Nicolas

Good hotel

Good hotel, maybe 3 stars instead of 4

Self

8/10

Excellent

08 Oct 2019

Verified traveler

Spacious rooms and friendly staffs, my room has a parking right at the door and is well equipped with kitchen facilities. Breakfast is included and there is also a swimming pool. I like this place and will visit again

Friends_and_family Family

8/10

Excellent

02 Aug 2019

Verified traveler

Only stayed one night. Big room with useful kitchen area. All clean and well maintained.

Leisure Partner

10/10

Exceptional

30 Jul 2019

Verified traveler

Resort like layout, good price, room was clean and tidy

Leisure Partner

10/10

Exceptional

25 Sep 2018

Peter

Great stay

The only problem I had is that they changed the internet access method and I could not get on. The helpful staff quickly fixed this problem

10/10

Exceptional

22 Sep 2018

Emu

Very nice overnight stop-off

Nice rooms with separate toilet and bathroom, kitchen with oven and microwave plus plates and cutlery. Small outdoor eating area with table and chairs. Very comfortable!

6/10

Pleasant

31 Aug 2018

Edward

Dry nice hotel cleaning staff very good Lady in reception not so good puts a damper on the hotel

Partner

8/10

Excellent

31 Jul 2018

Verified traveler

Good value for money if wanting to stay specifically in this area. Even more so for families. If visiting Toulouse, prefer something closer to the city.

8/10

Excellent

03 Jul 2018

Lauren

Ok for what you need

It’s very basic and nothing at all in the area other than a Lidl a few minutes walk away however the staff were really helpful. There was unfortunately a lot of ants in our room/kitchen area. The pool was quite cold however very quiet.

Partner

10/10

Exceptional

20 Jun 2017

Peter

Great hotel, just outside of Toulouse

These are very new-looking apartments. The layout is like a small town-house, with the living room and kitchen downstairs and a study and bedroom upstairs. There is a small shopping center about 100m from the hotel near the round-about at the edge of Cugnaux, with a Lidl supermarket, a couple of restaurants, hair dressers and a bakery. This is very convenient. We also found a great place to go for a relaxing walk near the river less than 15 minutes away (by car) in Lacroix-Falgarde. We really enjoyed our stay, and extended for 2 days.

8/10

Excellent

11 Sep 2016

jd

Great for families

Great spacious hotel apartments with plenty of space and a fully stocked kitchenette (dishes, cutlery, pots, dishwasher oven). Cute little patios off the front. Very big bedroom and sitting area upstairs. Perfect for families

8/10

Excellent

05 Sep 2016

Patcarqui

Nice clean hotel in a very convenient location

Four of us stayed in an apartment in this hotel. Is very convenient as it is close to the airport and has nice shopping facilities very close by (walking distance).
The rooms were clean, nice breakfast and a great swimming pool. Also lovely staff.

8/10

Excellent

31 Aug 2016

williamd

Family one night stay

Fantastic family apt two separate bedrooms kitchenette,nice pool friendly staff

Family

10/10

Exceptional

09 Aug 2016

Rebecca

Great family stay

Great overnight stay, lovely spacious accommodation with brilliantly equipped room, and hotel complex

Family

8/10

Excellent

08 Aug 2016

Andrew

Stop over

Great swimming pool , friendly staff , kids loved buffet breakfast

Family

10/10

Exceptional

05 Aug 2016

Evangeline

First timer at Toulousse

Staff very friendly. We were very grateful that we were given 2 rooms as complimentary coz we only booked 1 room for 5persons.

The idea of having separate toilet and shower room was good. The toilet in our room is massive but no handwashing facility. We would prefer to wash our hands before and after using the toilet. The shower room gets flooded so easily. The design is not that good.

The children enjoyed the dip in the pool area. They actually want to stay for another day and promised to come back soon.

Family

8/10

Excellent

28 Jul 2016

chris and tasha

Lovely hotel helpful staff

And stay at the hotel was very good we found the hotel clean and very comfortable and the staff were excellent and helpful

8/10

Excellent

03 Jul 2016

Robert

Our family of 4 needed a room before flying home, nice space with a kitchen. We could only get one device on wifi but didn't ask to adjust.

Family

10/10

Exceptional

28 Jun 2016

Catrin

Perfect stay

Perfect hotel. Clean and airy with air conditioning. No complaints - other than you should have more coffee sachets in the room!

Partner

8/10

Excellent

29 Feb 2016

ANTHONY

The staff were really good. I had forgotten my 2 pin power adaptor and reception provided me one for not only my one night stay but also for my meeting the next day.

10/10

Exceptional

24 Nov 2015

Cliff

A pleasant hotel residence

This is a very pleasant residence on the western edge of Toulouse with good access to Blagnac airport and Portet. My apartment for 3 nights was very clean and well presented. Swimming pool and gardens would be nice in summertime.

10/10

Exceptional

26 Oct 2015

Ron

Great!

Great apartment! Really clean! 5 min driving from airport which is really important. WiFi quality is below average but enough for a little browsing.

Family

10/10

Exceptional

01 Sep 2015

Mat

Lovely clean hotel. Family room was ideal.

Very comfortable family room for my family of 5. Very clean and lovely pool. Helpful staff who booked a restaurant in town and organised transport as well. Allowed an earlier check-in as well as had travelled through the night. Very pleased.

10/10

Exceptional

25 Aug 2015

Benjamin

Great hotel for a short stopover

Excellent place to stop for a couple of nights. Close to the airport, but not too close! The pool is excellent, as is the condition of the hotel. The neighbourhood is fine, although you are limited to fast food and takeaways close by, but a 20 minute drive into Toulouse you can find as many restaurants as you like. The staff are very helpful too and directed us to a local town with a superb outdoor restaurant. Overall a great stopover hotel with large rooms ands great pool

Family

8/10

Excellent

29 Jul 2015

christian

McDonald hotel at its best

Really central hotel , ideal for both leisure and only a ten min drive to Airbus site.

Would always use McDonald hotels

8/10

Excellent

25 Jul 2015

Verified traveler

Residence Diane was a pleasant experience and very well located. The staff was friendly and helpful. I would stay here again when visiting the Toulouse area.

6/10

Pleasant

12 Jul 2015

Kate

Good value for families.

Good value for money, basic hotel to use as a base to explore Toulouse. We rented an \"apartement\" which was really spacious on two levels.Much better value for a family than using a very central hotel. Breakfast not that great and the staff at reception and dining not too friendly, but the chambermaid was very pleasant. Would use again.

Family

8/10

Excellent

16 Jun 2015

Verified traveler

Great price!

The person that helped us at he front desk was beyond helpful. He was amazing!. The hotel is great for families that need to rent a car or that you are just around the area to go to the country side. The room was not very well cleaned but we were there for only one night so it was not a big deal. I would definitely go back!

Family

8/10

Excellent

01 Jun 2015

Gary

Very pleased all round

Very good hotel for a family stay, room had all the amenities you could need. Only thing I could fault was the pool was freezing, possibly due to the fact it's still only May, the location isn't ideal, however there's enough in the way of shops on your doorstep to keep the cupboards stocked and get a late night snack from the local pizza/burger bars

Family

8/10

Excellent

06 Apr 2015

Verified traveler

Great value

Excellent base if you have a car. Easy access to the region. The ring road system takes some getting used to. Sat nav advisable.

8/10

Excellent

26 Oct 2014

Celine

Good apartments

I only stayed over for one night. Nice flat. Lovely welcoming personnel. Would stay there again

8/10

Excellent

13 Sep 2014

Verified traveler

Very clean, quiet and spacious.

Four of us arrived at the 'residence' and were very happy to be given a loft apartment to stay in. It was very clean with a beautiful bathroom and comfortable beds. We had door that opened to an outdoor patio with table and chairs. The pool was very nice and the internet was functioning. We loved the loft concept.
The negative things were that the hot water seemed to run out, there was no ice available and the grounds were full of weeds and not grass. Although there were many flowering bushes. Also the safe was not bolted down so we did not feel secure to leave our belongings in it while we went out.
Overall, we loved our stay and would highly recommended this place. It is an excellent value for the price we paid.

8/10

Excellent

07 Sep 2014

theo

Excellent service du personnel

8/10

Excellent

02 Sep 2014

Verified traveler

very nice room

room was very nice, condition excellent. Staff were very nice and helpful

10/10

Exceptional

30 Aug 2014

Verified traveler

Nice studios

They had an issue with our reservation but upgraded us in a studio at no extra charge. Rooms were clean but there is only one person working the night shift. He does the check in, restaurant and internet supports. Need to be patient if several persons arrive together. Not a big deal for us thought... I recommand

8/10

Excellent

04 Aug 2014

Cathy

Great weekend with kids

A very pleasant and convenient stay. Easy to find, quiet neighbourhood. Fabulous pizza place nearby in the local centre across the road. Also auto bank, Lidl, patisserie. 15 mins to airport.
Apartment is very spacious and comfortable. We were 5 staying over and there was good space for us all. Lovely and clean and room cleaning was brilliant. Parking right outside our apartment block of 4 double storey apartments. Big double bed, massive wardrobes and sofa bed upstairs, large sofa that turned into bed downstairs, table and chairs, tv's upstairs and down. Little kitchenette with hob, oven, fridge and even a tiny dishwasher. All the crockery etc you might need. Nice bathroom with shower over bath. Plenty of towels. Aircon on both floors and big patio doors out to little semi-private patio with chairs and table and grassed area common to block.

Pool very pleasant and clean. Nicely decked and with loungers and parasols. Open until 9pm. Lovely late afternoon swim with a beer after day trip. Would definitely stay again. Very convenient.

8/10

Excellent

29 Jul 2014

Andy

Generally Good

Easy to find with shops nearby. Rooms were good. Staff were too.
Beakfast poor value and rather pricey. Better to buy supplies from Lidl.
WiFi also poor, reminded me of the early days of tv where you have to stand in just the right place, holding your phone at arms length at an angle of 72.6 degrees, in order to get a temperamental signal.

10/10

Exceptional

16 Jul 2014

janet

I'd stay again!

We stayed three times this holiday--once on our own and two times with children so there were 5 of us. We loved it except it was very difficult for us to find; Toulouse and its environs are hard to navigate. There I think we should be getting 3 reward points for our three nights' stay, though. Lovely swimming pool, delicious breakfast with all you could want and a staff who are charming and eager to please.

10/10

Exceptional

01 Jul 2014

marg

Lovely quiet hotel

I chose this hotel because I was advised by Expedia that it was close to the university 11 in Toulouse. Unfortunately it was not very close at all.

10/10

Exceptional

16 Jun 2014

Verified traveler

Very nice but a little out of the way.

Unfortunately too busy to enjoy the grounds, pool and yard with flowers. Breakfast was very good in the French style.

10/10

Exceptional

06 Jun 2014

Joan

A gem of a hotel

Excellent hotel with a very modern feel to it. Really excellent.

10/10

Exceptional

30 May 2014

Phil

Very helpful Staff

Thoroughly enjoyed our stay and would highly recommend to friends and family

10/10

Exceptional

07 Nov 2012

Marisol

Very Nice Hotel

Really Nice Hotel, very clean, the service was awesome. I really recommend this hotel. and this hotel has Air conditioning. (most other hotels in Europe. don't)

10/10

Exceptional

29 Jul 2026

Jacques

Excellent accueil et prestation du niveau attendu

10/10

Exceptional

25 Jul 2026

celine

Nous avons passé un séjour exceptionnel. Le personnel a été d'une grande gentillesse et toujours disponible. La chambre était confortable, les lits étaient d'une qualité remarquable et nous avons particulièrement apprécié la qualité de la literie. Le service a été irréprochable du début à la fin. Nous recommandons cet établissement sans hésitation et y reviendrons avec grand plaisir !

10/10

Exceptional

15 Jul 2026

mickael

Super séjour calme , chambre grande et confortable.

10/10

Exceptional

12 Jul 2026

François

Super séjour , je conseille fortement

10/10

Exceptional

26 Jun 2026

Gregory

Tout était très bien merci

8/10

Excellent

25 Jun 2026

Pierre-Alexandre

Bel endroit, il manque pourtant des bornes de recharges pour véhicules.

Self

10/10

Exceptional

24 Jun 2026

Emilie

Accueil agréable, les chambres sont bien agencées et la literie de bonne qualité. Pour le petit déjeuner on s'attend à plus de choix.

Business

8/10

Excellent

21 Jun 2026

MARC

Très bon séjour au calme

Self

10/10

Exceptional

17 Jun 2026

Adeline

Très bien, chambre grandes et propre, piscine moderne et bien entretenu

10/10

Exceptional

10 Jun 2026

hervé

Très agréable comme d habitude

Self

10/10

Exceptional

12 May 2026

JEAN EMILE

Très bien colle d'habitude

Partner

8/10

Excellent

07 Apr 2026

Magnus

Mycket välfungerande och bra lägenheter med terass eller balkong. Allt fanns på plats och fungerande bra. Lite tråkig omgivning men affärer och bageri i närheten.

Self

10/10

Exceptional

05 Apr 2026

Claire

Wonderbar

Self

6/10

Pleasant

03 Apr 2026

PHILIPPE

Pas vraiment un hotel, plus un appart hotel

10/10

Exceptional

23 Mar 2026

Tarik

Super hôtel. Bienveillance du personnel. Merite un 4 étoiles

Self

10/10

Exceptional

08 Mar 2026

Nathalie

Accueil et professionnalisme impeccable 👍
Appartement spacieux et propre.
Literie bonne. Arrivée très tardive (minuit trente) la personne à l'accueil a été très bien. Merci pour tout
Je recommande vivement l'hôtel.

Friends_and_family Friends

8/10

Excellent

02 Feb 2026

Ursula

Très grande chambre et très grande terrasse

Business

8/10

Excellent

29 Jan 2026

Stéphane

Accueil et personnel agréable.
Chambre : TB

10/10

Exceptional

14 Jan 2026

Mathieu

Tout était parfait
Je recommande

8/10

Excellent

04 Jan 2026

greicy

Habitación pero la nevera estaba podrida tenía mal olor

Leisure Family

6/10

Pleasant

26 Dec 2025

Matthieu

Établissement un peu cheap et vieillissant. Localisation proche axe routier et donc bruyant
personnel sympathique. petit déjeuner de qualité
Literie principale confortable

8/10

Excellent

25 Dec 2025

Jessie

Belle surprise en ce qui concerne la chambre, très spacieuse.
Tres bon accueil également.
Petit bémol pour le petit déjeuner (produits industriel : omelette, mini gaufres)

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Laurent

Accueil chaleureux comme toujours et chambre en phase avec attentes

Business

8/10

Excellent

29 Nov 2025

JEREMIE

Chambre confortable mais avec un chauffage long à opérer. Petit déjeuner sympa, bons produits.

Business

6/10

Pleasant

13 Nov 2025

Thierry

Petit à 5, lit non confortable

Friends_and_family Family

10/10

Exceptional

07 Nov 2025

Yannick

La chambre était propre, le mobilier moderne et le lit tres bien
Le personnel a l'accueil tres sympatique
Je recommande

Business

10/10

Exceptional

06 Nov 2025

FREDERIC

Le PDJ pourrait être amélioré avec des œufs brouillés ou a minima un cuiseur d'oeuf à coque.. mais s'il vous plaît arrêtez ces omelettes industrielles congelées elles ne sont vraiment vraiment pas bonne 🙏 sur la partie hôtelière RAS je m'y sens très bien et l'équipe est très sympa !

Business

8/10

Excellent

30 Oct 2025

David

Séjour très agréable à la Résidence de Diane à Toulouse : cadre soigné, chambres confortables, prestations de qualité. Rien à redire sur le confort ni sur la propreté. En revanche, l’accueil gagnerait à être un peu plus simple et chaleureux — le personnel, tiré à quatre épingles en costard-cravate, donne parfois une impression un peu hautaine. Un peu moins de mise en scène, un peu plus de naturel, et ce serait parfait.

Friends_and_family Friends

8/10

Excellent

14 Oct 2025

Laurent

Agreable sejour comme d habitude. Seul bemol, la chambre/studio (PMR) avait une clim bruyante. La.temperature ne necessitait pas de l utiliser en permanence: heureusement car dormir avec aurait ete impossible

Business

4/10

Poor

11 Oct 2025

Arnaud

J’ai déjà effectué plusieurs séjours dans cet hôtel sans problèmes. Mais ce séjour a été catastrophique, le nettoyage de la chambre et le lit n’ont pas été fait 2 jours de suite. Je l’ai signalé la première fois à la réception, réponse elle a été oubliée. Deuxième jour idem, sans excuses. Hôtels.com a contacté courdil à la réception, il etait tard, il ne pouvait rien faire, un responsable a été contacté le lendemain, aucunes excuses de la résidence de Diane et refus d’un dédommagement. Résidence de Diane à fuir car la base d’un accueil pour un hôtel n’est pas respectée, gros problème de gestion des femmes de chambres.
Pour info “résidence de Diane” inutile de répondre à ce message pour de quelconques excuses l, il fallait le faire avant.

Business

8/10

Excellent

20 Sep 2025

Laurent

Déçu cette fois-ci

Habitué de loger dans cette résidence lors de mes déplacements professionnels, j’ai cette fois eu une chambre avec une climatisation extrêmement bruyante. Lorsque je l’ai dit à la réception on m’a répondu qu’une climatisation était toujours bruyante… impossible de dormir avec! De plus à la réception on m’a dit que les petits déjeuners étaient compris dans mon tarif et t finalement au check out j’ai payé tous les petits déjeuners. Ça serait bien d’être sûr de ce que vous avancez à la clientèle !

Business

10/10

Exceptional

12 Sep 2025

christine

Notre séjour a été satisfaisant bon accueil chambre spacieuse et agréable.

Friends_and_family Family

6/10

Pleasant

24 Aug 2025

Marina

Hotel 3 étoiles mais pas 4 !

L'accueil correct, le logement (702) pas bien entretenu: sous le canapé plein de poussières entremêlés dans des emballages de gateaux. Un cadre décoratif avec la vitre en verre fissuré/cassé ( avec des enfants attention de ne pas y toucher) un siphon qui fuit et réparer avec un presse agrume, plaques de cuissons tâché. Le listing des ustensiles de cuisine n'est pas a jour, manque pas mal de choses. Le petit dejeuner: bon mais manque d'initiative du personnel pour remettre sur le buffet et rupture de stock pas cool pour le prix payé par petit dejeuner quand les enfants ne mange pas de chaussons au pomme, il ne reste pas grand choses.

Friends_and_family Family

6/10

Pleasant

24 Aug 2025

Hugo

Invasion de fourmis dans la chambre… détecté au moment du couché : aucun support ou proposition d’aide du réceptionniste….

Friends_and_family Family

8/10

Excellent

12 Aug 2025

Fatima

Parfait

Leisure Family_with_children

8/10

Excellent

10 Aug 2025

Ilaria Giorgia

Soluzione comoda per famiglie

Aparthotel a Tolosa, fuori dal centro, dotato di piscina. Struttura nuova

Friends_and_family Family

2/10

Poor

05 Aug 2025

David

Méfiez vous des resa, pas de chambre à l’arrivée

Très mauvaise expérience pour un 4 étoiles. Réservation OK sur hôtel.com et pas de chambre à mon arrivée à 20h. L’hôtel ne m’a pas donné de liste d’hôtel à proximité pour dormir ni les modalités de remboursement. A fuir!

Business

10/10

Exceptional

24 Jul 2025

Julie

Très bon sejour

Tres Bon séjour au calme, petit déjeuner parfait, piscine propre. L’appartement en duplex est spacieux

Friends_and_family Family

10/10

Exceptional

18 Jul 2025

Verified traveler

Beautiful place!

This is a perfect place to stay if you are driving. Clean and nice apartments!

Friends_and_family Family

4/10

Poor

10 Jun 2025

sophie

TT décevant / prix, pourquoi les étoiles !?

Accueil agréable de l'hôtesse.
Les draps du canapé n'étaient par contre pas changés et une odeur très désagréable dans l'appartement.
Les meubles sont vieux et abimés.
Logement pas du tout agréable.

Business

8/10

Excellent

25 May 2025

Karine

Séjour tranquille, sauf la climatisation qui ne fonctionnait pas. Excellente réaction du Mr qui était à l'accueil ce soir là.

Partner

10/10

Exceptional

22 May 2025

Andres

De 10/10

Acogida maravillosa!!! Habitación de lujo, cama perfecta. Descansé como hacía tiempo. Impresionante

Business

10/10

Exceptional

22 May 2025

Laurent

Une belle résidence hôtelière

Je séjourne une semaine par mois dans cette résidence qui est très agréable. Les appartements sont bien conçus et équipés. Le personnel à l’écoute de la clientèle.

Business

2/10

Poor

22 Apr 2025

Abdelilah

Séjour cauchemardesque

Mise à part l’emplacement et le cadre, les appartements sont vétustes où rien ne fonctionne correctement: climatisation bruyante, pas d’éclairage dans les wc, lave-vaisselle en panne, fer à repasser décoratif!!etc
La propreté est à revoir: toiles d’araignées et saucissons oubliés dans le frigo par les anciens occupants….
Plus d’eau chaude au bout de 2 min, ll faut attendre le lendemain pour que ça chauffe meme en forcé!Je me retrouve avec un bébé avec savon sur le corps….
L’accueil me demande d’aller finir la douche et doucher mes autres enfants dans un appartement, et attendre le lendemain pour que nous, adulte, puissions se doucher. Un vrai délire!
Le lendemain matin la femme de service vient sonner à 9h pour me dire de laisser le canapé lit déplié pour qu’elle puisse facilement le faire après notre sortie…..
DU JAMAIS VU!!
Séjour cauchemardesque sur tous les plans!Ça nous a bousillé notre séjour malheureusement !!!
La liste est longue…
Je ne recommande pas du tout !

Friends_and_family Family