Name: Winchester Wessex Hotel by Sunday
Address: Paternoster Row, Winchester, SO23 9LQ, GB

4/10

Poor

19 Jul 2026

Daniel

Waited over a hour for room, not ready at 1500hrs,got into room after 1600hrs. No hot water. The sausages were the best thing about the stay. Will never use this hotel again. Not worth two stars would take all stars away.

Self

4/10

Poor

19 Jul 2026

Craig

Reception is tidy but the rooms and corridors are very tired.

Partner

4/10

Poor

18 Jul 2026

David

Some lights did not work, reverted to using the shower head from bath taps as wall shower head was unusable. So hot in the room as no a/c only a desk fan available, water bottles provided because of the heat (thank you)but could have been put in the fridge. Door chain did not fit to catch. Brandy served in a wine glass!
We visited the hotel two years ago and sorry to say standards have dropped.

Friends_and_family Family

4/10

Poor

14 Jul 2026

Terence

The hotel is outdated and needs a revamp. The passage carpets are threadbare.

The good thing about the hotel is that it is centrally located. The bad thing is the street noise - from party goers to rubbish collection early in the morning. Terrible nights sleep

Partner

2/10

Poor

12 Jul 2026

John

Location was good. That was about it. Room was filthy. Reception said they would get it cleaned. This never happened. Staff just fobbed you off. No management around. Had to go to friends hotel to shower due to it being dirty. Showed staff all the pictures were not bothered.

Partner

2/10

Poor

12 Jul 2026

Christopher

TV not working , room very small, no air con. Breakfast, look warm food, no coffee, no salt or pepper. For the price I paid for the two night I would expect a lot better. I will not be returning and I will certainly inform friends about this hotel!!!

Self

4/10

Poor

12 Jul 2026

Janet

There was no housekeeping done on the Saturday - so no beds made, fresh towels or replenishment of tea/coffee and room not cleaned

Friends

4/10

Poor

05 Jul 2026

John

The bed was comfy but room had no AC and a large desk top fan and open window was deemed to solve the issue by the hotel! Not all the lights worked in the room. Luckily the bathroom one did work.
The breakfast which the hotel think is amazing wasn't all that! It was buffet style but the scrambled eggs was microwaved and it showed and tasted dry. The bacon was very poorly cooked and was rubbery not remotely to the level you expect from a hotel kitchen! I had to search out one sole well done bit the rest was just rubbery! There appeared to be no cutlery station. I had to ask for some. The small butter packs had run out, had to ask for some. There was only white and brown sugar, I had to ask for sweetners. The diningroom attendent brought me personly two sachets after I reminded her having already asked earlier. I guess none for the rest of the guests would have liked that choice? The coffee machine was terrible and I had to wait ages until they topped it up with water! The juices and water were bearly chilled! Overall not worth the money!

Partner

6/10

Pleasant

29 Jun 2026

Donald

Good location. Bed was very comfortable. Special room a view of cathedral was 90% blocked by trees. Sink drain was plugged w hair.

Partner

6/10

Pleasant

28 Jun 2026

Michelle

No air con or proper light on ceiling in the room only lamps
Pill on the floor in the bathroom
Desperately needs an upgrade,
Room was priced at 170 for one night !!!!

Partner

2/10

Poor

27 Jun 2026

Susan

Maybe my error but NO air conditioning. Ended up not staying as the temperature in the area was crazy high. Would not let me cancel prior to check in time very disappointed.

Partner

2/10

Poor

26 Jun 2026

Maria

Avoid when it's warm outside! Even though thier website initially said it has AC in double rooms they dont have AC (they removed it from thier website upon complaining). All you get is a window that barely opens, and a small table fan. And you pay premium prices for this place. I even met elderly couples that were given the same type of rooms. No notification beforehand that they dont have AC and staff was not helpful at all. Avoid at all cost

Business

8/10

Excellent

15 Jun 2026

Celia

Public areas of the hotel need refreshing. Wonderful view of cathedral.. good sized, clean room. Continental breakfast OK. More fruit and I hate coffee machines

Partner

4/10

Poor

14 Jun 2026

James

The room was clean and well presented, the bathroom and its shower were what let it down for me. Little water pressure and no adjustable head or the little hand shower unit. The bed while being a lovely four poster was uncomfortable and I wasn’t able to get a good nights sleep either night. The bells were of course a little bit of a pain but that’s entirely out of your control and I knew that would happen.

6/10

Pleasant

12 Jun 2026

Richard

Fantastic view of the cathedral from our room. However the room and hotel were a little tired.

There were cracked tiles on the bathroom floor, and the bathroom light switch was in a dangerous condition…arcing at the slightest touch.

There never appeared to be any staff available and the buffet breakfast…well, don’t bother paying for it! You can get a fabulous breakfast at one of the many cafes available nearby!

Partner

2/10

Poor

09 Jun 2026

Emma

Just don't book this hotel. From the attitude of the staff to the cleanliness and facilities, this hotel has no redeemable features.

Friends_and_family Friends

6/10

Pleasant

09 Jun 2026

Rachel

The hotel is in a super location. My main concern was that I received a parking ticket. I paid for 2 nights parking at the hotel, though there are 2 permit places in the car park. There is not signage on entry to the car part and the 2 signs in the parking spaces are covered with shrubbery. The receptionist said they’d refund the Friday parking charge, one week later and I’m still chasing that refund ( I have emailed the hotel and the mailbox is full) I have also appealed the PCN. All this is extra hassle. Had the receptionist mentioned to guests that there were 2 permit places and not to park in them, that would have saved me time trying to sort this out

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Matthew

Staff were great! The room was clean. The location was great, right next to the cathedral, the high street, and walking along the river. We would definitely stay there again.

Partner

6/10

Pleasant

22 May 2026

Philip

The view of Winchester Cathedral from my bedroom was amazing. All of the staff were extremely helpful and positive including promptly resolving air temperature issues in my room. The room was spotlessly clean. But the room felt rather tired with scratched and battered furniture and a dated bathroom. The decor in the bar and restaurant did not reflect the historic location of the building and seemed very generic and unimaginative

Self

8/10

Excellent

22 May 2026

Patricia

Staff was very helpful.

Partner

8/10

Excellent

20 May 2026

Peter

Excellent location, comfortable rooms. We didnt eat there (there is lots of choice close by in Winchester....)

8/10

Excellent

19 May 2026

Carl

Excellent location, attentive staff and comfortable room.

2/10

Poor

18 May 2026

Peter

The hotel is a shadow of its former self.

Self

6/10

Pleasant

16 May 2026

desmond

The hotel was in a good location and provided parking at a cost of £15 a night. I feel £10 should be a max. When we arrived, there was no warm welcome nor real eye contact, which ws bad, no smiles, no helpful information about the place.!

Partner

6/10

Pleasant

13 May 2026

Elisabeth

It's so close to the cathedral!
Also liked the bathtub in our room. Good water pressure and lots of hot water.

Partner

10/10

Exceptional

28 Apr 2026

Judy

Good size room and bed was very comfortable. Only stayed one night to attend a party but I would stay again.

Self

10/10

Exceptional

26 Apr 2026

Jon

Lovely location, friendly hotel

Partner

6/10

Pleasant

26 Apr 2026

Lewis

Clean it

Partner

8/10

Excellent

21 Apr 2026

Juliet

The hot breakfast could have offered more choices (mushrooms? Black Pudding?)and could have had much higher quality baked beans and sausages. Poor choice of fruit, few healthy options like nuts and seeds, no marmalade and only apricot jam. I didn't see any alternative milks. Please get rid of those awful jam dispensers.

Self

10/10

Exceptional

20 Apr 2026

Ian

Great location and clean tidy air conditioned room. Bathroom a little tired. Car parking on first come first served basis and painfully expensive. Decent breakfast. Would definitely stay here again.

Self

10/10

Exceptional

20 Apr 2026

Mary Jane

I particularly enjoyed the Winchester Cathedral views from my room!

8/10

Excellent

19 Apr 2026

Ann-Marie

Nice hotel in the center of Winchester. Close to transport, shopping and restaurants. Friendly and helpful staff.

Partner

10/10

Exceptional

18 Apr 2026

Judy

Breakfast was good, good choice

Self

8/10

Excellent

14 Apr 2026

Anthony

Adequate hotel - conveniently located in the centre of Winchester. About 15 min walk from the train station. The bus station is about 5 min away. Lot of good restaurants around especially if you like Nepalese food.The hotel will store your luggage for you if you ask them to. The only thing I didn't like was the pattern on the carpet on the first floor corridor - almost like a route map for robot vacuum cleaners to follow.

Partner

6/10

Pleasant

14 Apr 2026

Elizabeth

In desperate need of an upgrade. Very worn and dirty fixtures and fittings in room. Very creaky and uncomfortable bed. Noise outside the window from 4am onwards so soundproofing lacking. Brilliant location and staff helpful.

6/10

Pleasant

12 Apr 2026

Janet

The entrance and reception area were quite good, it felt as though you had arrived at a nice modern hotel. The receptionist was friendly and check in was speedy. Our room was on the first floor and first impressions of our room were good, spacious, plenty of storage, bathroom ok, tea/coffee and a large tv. However, on closer inspection there were some cleaning issues. The vent on the electric heater didn’t look as though it had been cleaned for ages- discoloured and dusty. The overall appearance of the room was a bit tired, only one bin, in the bathroom, the foot pedal to open it wouldn’t work so I had to open it by hand and it was small and fiddly. The bed was comfortable with good quality bed linen and pillows so we slept ok. Breakfast was quite good although we were kept waiting for the cooked eggs, I think the cook had forgotten to cook them! The bacon was tasty and my husband said the sausage and hash browns were good. As well as having to ask for the eggs, we also had to ask for butter, salt and pepper. The coffee wasn’t that great even though it came from a Lavasso machine and there weren’t enough sugar sachets in a little basket, I took the last 4 the rest were sweepers. The only member of staff on duty in the restaurant, was polite and friendly, he did act quickly when we requested things. We only stayed one night, so my review can only be based on that overnight stay. Our overall feeling about our stay was that it was okay but could have been so much better.

Partner

6/10

Pleasant

12 Apr 2026

Andrew

Bed was comfortable, location is central and very close to the cathedral but the whole place is in desperate need of refurbishment.

The decor is tired and dated, bathroom is grim, sealant around the sink and bath/shower is mouldy. I found 2 long dark hairs in the bathroom on entering (definitely not mine), one next to the sink and one in the bath. Tea stains all down the wall and over the skirting board where used tea bags have been thrown into the bin.

The room furniture is dated and worn, tired and depressing.

I wasn't even asked if my stay was okay on checkout, I suppose the staff know that it is poor; I did feed back to the receptionist that the room was grim. Was told that my comments would be fed back to the management but who knows if this is true.

I won't be returning.

Friends_and_family Friends

6/10

Pleasant

25 Mar 2026

Graciela

It's such a shame! The building of the old Mercure hotel holds ok. The double room was spacious, clean, comfortable and with an amazing close view of the Winchester cathedral (practically over its grounds). But there was no milk for the tea in the room and the television did not show a single BBC channel (not even radio stations), had no access to satelite, internet or cable. When I called reception to ask if perhaps there was something I was not doing properly with the remote control, I was asked if the TV was showing other channels. When I said that only commercial channels seemed to be available, I was told that this was what was on offer and that's it. In some way, I'm grateful for the experience because it opened my eyes to how miserable life would be without the BBC service. I'll certainly pay the BBC licence with gusto now!

Self

10/10

Exceptional

23 Mar 2026

barry

Nice stay

10/10

Exceptional

22 Mar 2026

Nigel

Great hotel in a perfect location

Partner

8/10

Excellent

22 Mar 2026

Hena

We didn’t have any pet, stayed only one night. Room was clean. Position of the hotel is very convenient. We are happy. Thank you.

Partner

8/10

Excellent

22 Mar 2026

Helen

A little dated in some areas, but welcoming staff, a comfortable bed and a great central location.

Friends

8/10

Excellent

18 Mar 2026

Sin Yee Belinda

The staff is helpful and friendly. The sofa in the room is a bit stained. Smart phones and TV cannot be connected, so no Netflix, no YouTube etc although I downloaded the LG app according to the instruction of the TV. The staff said they had no such service. This disappointed me.

Self

10/10

Exceptional

18 Mar 2026

anne

The hotel was extremely dog friendly my sausage dog, Warfie was adored by all the staff. The staff made our stay very special. We booked a further 4 weekly stays because everything was perfect. The manager and Nicki were very helpful on this. This really home from home. We felt so welcome.

Self

10/10

Exceptional

12 Mar 2026

Ian

Great location good value

Partner

8/10

Excellent

11 Mar 2026

Christopher

Very dated hotel. It’s clean and the staff are polite. The bar had run out of tapped beer and snacks. Not only that it shut before midnight including residents. Barman did give me a free short to compensate but a group of friends meeting up would have happily sat there until late! Breakfast was decent, a little limited. Cooked offering was tasty. My room was a single and very small but got the job done.

Friends_and_family Friends

8/10

Excellent

01 Mar 2026

Gareth

Clean room, good and friendly staff.

Self

8/10

Excellent

16 Feb 2026

Simon

Tatty but clean, comfortable and a great location.

Self

8/10

Excellent

15 Feb 2026

David

Great location and friendly staff

10/10

Exceptional

14 Feb 2026

George

Yes, room was spotless and comfortable and staff were very pleasant and helpful.

Partner

8/10

Excellent

09 Feb 2026

Emma

Central location, big room and comfy bed. Yes the furniture was a bit tired looking and the outside could probably do with a facelift but it was clean and warm with a lovely view of the cathedral

Partner

10/10

Exceptional

08 Feb 2026

Stephen

Big room

Partner

10/10

Exceptional

08 Feb 2026

Leendert

Nice clean room

Leisure Self

8/10

Excellent

08 Feb 2026

peter

Clean large room friendly staff

Partner

10/10

Exceptional

06 Feb 2026

Choy

Clean, tidy, perfect location in town. Right next to the Cathedral, view is excellent!

Business

8/10

Excellent

29 Jan 2026

kerry

Both receptionist and dua in the bar were beyond helpful and lovely. It was great that they made such a fuss of my dogs.
The rooms are very clean but definitely need an update of furniture and decoration.
But I would still choose to stay at this friendly hotel

Self

10/10

Exceptional

18 Jan 2026

Gareth

Great staff on reception. Very convenient location. Room was clean and well equipped.

Leisure Pet

10/10

Exceptional

11 Jan 2026

Vincent

Tiptop all round, lovely staff

Leisure Partner

8/10

Excellent

11 Jan 2026

Paul

Superb location.
Really good customer service from the staff and a lovely bar and restaurant area.
Other part of the hotel could do with refreshing.
Our room was spacious with a view of the cathedral. Comfortable bed. The furniture in the room is showing it's age but this did not bother us as we were out and about most of the time.
I would definitely stay there again.

Leisure Family

10/10

Exceptional

08 Jan 2026

David

Not too much to comment on a single overnight stay, did not require breakfast. Knocked 1 star off service not because there was anything wrong but just seems odd to say it was excellent when my only interaction consisted if being issued with a key. Staff were polite and friendly for this short interaction

Self

10/10

Exceptional

08 Jan 2026

Joanne

Lovely view, nice staff. Great central location.
Room was a bit tired, but spotlessly clean It was, sadly, very cold. Even with the heater on full blast it was chilly.
I would certainly stay here again

Leisure Self

10/10

Exceptional

05 Jan 2026

Richard

Good location great staff

Leisure Partner

8/10

Excellent

04 Jan 2026

Dean

Very comfortable room and bed

Partner

10/10

Exceptional

03 Jan 2026

John

Pleasant staff, warm room, hot water in the bathroom (and a bath!)

Self

8/10

Excellent

01 Jan 2026

Simon

All was basically fine. There are a few things you need to be aware of: the WC handle in our room was loose and functioned poorly; the shower screen seal on the fixed pane seems non existent, flooding the floor when the shower is used, the WC was not really clean, superficially so but filthy on the left hand side, not readily seen when looking directly down at it. The room was clean and warm, the bed fantastic, very comfortable and spacious. We would have preferred to not have to go to reception for additional tea bags, only one each! Also, maybe I’m old fashioned, but not having the bed made when staying at a hotel does seem odd??

Leisure Partner

4/10

Poor

01 Jan 2026

Colin

Hotel bar closed at 22:30 - on NEW YEAR’S EVE!

No heating on in room on arrival despite it being near zero temperatures.

No extra blanket in room - had to scrounge one from reception.

Woken up by fireworks at 4:20 in the morning (okay that probably not the hotel’s fault).

Partner

10/10

Exceptional

30 Dec 2025

James

Location

Partner

10/10

Exceptional

30 Dec 2025

Penelope

Yes and yes. Very comfortable room, handy for the cathedral, where I was singing, clean; television fairly manageable and shower hot and easy to control.

10/10

Exceptional

29 Dec 2025

Fred

Didn't have breakfast this time

10/10

Exceptional

28 Dec 2025

Franck

Big room with view on the Cathedral right at the heart of Winchester. Friendly staff at reception and at the bar.

Partner

8/10

Excellent

28 Dec 2025

Cheryl M

Best location with spectacular view of cathedral. Room is spacious and well equipped

Self

8/10

Excellent

28 Dec 2025

Eva

Clean room, great views of the cathedral, comfy bed, excellent blackout curtains for a good night sleep. But noisy plumbing kept waking us up - it needs some updating. Good place to stay for one night.

Leisure Pet

10/10

Exceptional

28 Dec 2025

Heather

Comfy bed , amazing view

Friends_and_family Family

4/10

Poor

27 Dec 2025

Ian

Definite case of needing a refurbishment, bed was very comfortable and clean, furniture needs renewal, bath/shower was clean but toilet not been cleaned in a long while, dirt very evident behind sink and pedestal, not what we expected to be evident after paying quite a lot. Hopefully by the time we revisit in 12 months, they will have carried out some refurbishment and deep cleaning

Friends_and_family Friends

10/10

Exceptional

25 Dec 2025

Khalid

Very good hotel

8/10

Excellent

22 Dec 2025

Martin

One member of staff in the restaurant . Male

Partner

10/10

Exceptional

22 Dec 2025

Fay

Great room, lovely touch from the staff with handwritten note and chocolates. Didn't use the restaurant

Partner

8/10

Excellent

20 Dec 2025

Ihar

Overall, the stay was nearly perfect - great price, convenient location, a spacious room, and very quiet. The only drawback was a slightly stale smell and worn carpets, along with a few other outdated features.

Partner

8/10

Excellent

20 Dec 2025

Stuart

Clean and comfortable stay. Room was a bit small and dated but maintained well. Excellent location.

Partner

6/10

Pleasant

15 Dec 2025

Paul

Didn’t see much of the staff didn’t need to
Room could do with a freshen up

Friends_and_family Friends

8/10

Excellent

14 Dec 2025

Cheryl M

Location

Self

6/10

Pleasant

14 Dec 2025

M.C.

Bed rather unstable, shaky. Duvet did not fit on the bed. (1p duvet in 2p cover on 2p bed)

Partner

6/10

Pleasant

14 Dec 2025

mrs

Room very noisy at night! There was a consistent humming noise in room which got worse then went away then started up again got worse then went away! Not sure if it was outside or in hotel.
Alley way a night that the room over looked had people shouting and being noisy!
Badly fitted duet quilt that in the end i took off bed and just had duet cover over us!,but couldn't believe the disgusting quilt underneath the cover! Looked as though it had been out on the street! Very discoloured and large stains! which we have photos of!

Leisure Partner

10/10

Exceptional

14 Dec 2025

Raymond

Hotel is in an amazing location. It had a lovely set up with attractive looking bar & lounge area. Breakfast was just right with good hot & cold choices. Room was lovely & comfortable with good views of the cathedral, only slight criticism was the bathroom was a bit tired, there’s lots of marks on the floor & the bath seemed heavily stained but it did still seem clean. All the staff we encountered were all friendly, approachable & professional. We would definitely stay here again.

Partner

4/10

Poor

12 Dec 2025

Eva

Room was a little dusty, new lick of paint was noticeable. Mostly the hotel and rooms are quite outdated. Can see scuffs and marks everywhere. Good pillows, tiny double bed. Location is excellent. Parking for a night is £15.

Business Self

8/10

Excellent

09 Dec 2025

Wendy

fantastic views of the Cathedral of Winchester
Location excellent and good parking.
Friendly efficient staff and nice large room
Pet friendly

Friends_and_family Family

8/10

Excellent

08 Dec 2025

Hugh

Nice clean room, that needs updating

Partner

6/10

Pleasant

08 Dec 2025

Deborah

Disappointed with the first room that we were allocated it was classed as a small double but could not even walk around the bed it was almost a single room
The bar staff were overworked and the room was tired
Considering the kind of hotel they rate themselves, I was disappointed to have to pay £5 to leave my luggage for a few hours after spending 2 nights
The only good points about the hotel is it’s in a good position if you are a tourist, we will be visiting Winchester again but will not be visiting this hotel again

Partner

6/10

Pleasant

07 Dec 2025

Colin

Great bed and fantastic view of cathedral. Unfortunately room and bathroom felt very stale and dated. Would prefer better parking options. Very noisy air con. Also shocked at £5 charge to leave bags temporarily at end of stay.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Julie

Very friendly receptionist, great view of cathedral from our room and excellent location

Partner

6/10

Pleasant

05 Dec 2025

LLINOS

Adequate room but tired furniture. No breakfast had so cannot comment on food.Did not have a car but found it very dark to walk at side of building.Biggest surprise was the £5.00 charge to keep luggage after you checked out!! This is why I will not stay again.Thank you

8/10

Excellent

05 Dec 2025

Helen

The room was large and comfortable with great views of the cathedral. The parking area was small but we managed to get a space. The bathroom could have done with a deep clean and the cooked breakfast was limited for a vegetarian. Overall I would stay again.

Leisure Family

10/10

Exceptional

04 Dec 2025

Adam

Excellent staff service and great location of hotel

Leisure Partner

6/10

Pleasant

04 Dec 2025

Christina

We enjoyed our stay rooms were dated & shower never got above tepid even after running the shower for some time as advised by maintenance person. But hotel location was brilliant as we were shopping for Christmas so could take bags back to our room.
Staff were quite helpful & friendly

Partner

8/10

Excellent

04 Dec 2025

Caroline

On arrival I was greeted courteously and directed to my room. Room was clean and comfortable but looking a bit dated as is the bathroom, All the lights in the bedroom were lamps which meant took a few minutes to go round and switch them in and off, no central light switch. In the cupboard I found a fan, heater, iron and ironing board, safe and hairdryer. I was on the 1st floor overlooking the cathedral, which is what I was hoping for. Restaurant/bar area was clean but needs some tlc. Bar staff were friendly and my dinner was very hot and tasty. Had an issue with my key which was sorted quickly. Did not have breakfast in the hotel so cannot comment on that, Receptionist on check out was quite abrupt and did not ask how my stay was or if everything was ok.

Self

10/10

Exceptional

02 Dec 2025

Dan

Very clean and spacious room. Very friendly welcome, nice touch with the robes and drinks in fridge in the room. Breakfast was really good. Very friendly bar chap called Ryan very welcoming and made good cocktails certainly worth trying.

Partner

6/10

Pleasant

01 Dec 2025

Jan

Very noisy

Leisure

6/10

Pleasant

01 Dec 2025

Patricia

Staff were friendly and efficient. Hotel very tired and shabby. Room nice but could have been cleaner. Stay ruined by loud music from nearby venue and an alarm going off loudly at 7.50am Sunday morning. Breakfast good.

8/10

Excellent

01 Dec 2025

Donna

Very central and close to the Xmas market. We were room only so cannot comment on breakfast or wvening meal. Staff were very polite and professional.

Partner

10/10

Exceptional

01 Dec 2025

Gareth

Very friendly staff, lovely room, great location.

Leisure Pet