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Holiday Inn Express Southampton M27 Jct 7

Southampton · United Kingdom

Botley Road - West EndView location

8.6/10Excellent1,414 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.4/108.4
Condition8.4/108.4
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Southampton M27 Jct 7

This contemporary hotel offers free Wi-Fi and breakfast, conveniently located next to the Utilita Bowl, home of the Hampshire County Cricket Club. Southampton Docks, departure point for ocean cruises, are six miles away, and Southampton Airport is a quick 5-minute drive.

Situated just off the M27 motorway and five minutes from the M3, the hotel provides easy access for drivers. Hedge End Train Station, a 10-minute bus ride away, connects to Portsmouth Harbour (40 minutes) and London Waterloo (90 minutes).

Ideal for visitors to the Southampton Boat Show, the hotel is under eight miles from Mayflower Park. Families will enjoy nearby attractions like Paultons Park, home to Peppa Pig World, and the Spinnaker Tower in Portsmouth, both a 30-minute drive.

For business travelers, the hotel offers two fully equipped meeting rooms, the largest accommodating up to 52 guests, and ample free parking. Cunard Line and B&Q headquarters are less than 10 miles away. Enjoy the inclusive Express Start Breakfast buffet featuring scrambled eggs, bacon, sausages, baked beans, and continental items.

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Relax in the comfortable lounge bar in the evenings before dining in the excellent Conservatory Restaurant. A 24-hour menu caters to late arrivals.

Located in Southampton, Holiday Inn Express Southampton M27 Jct7 by IHG is in the suburbs, within a 15-minute drive of University of Southampton and WestQuay Shopping Centre. This hotel is 5 mi (8 km) from Mayflower Theatre and 6.3 mi (10.1 km) from Southampton Cruise Terminal.

Make yourself at home in one of the 182 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Southampton? This hotel has 742 square feet (69 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 44 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: GBP 50.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Guests must provide photo ID upon arrival.
  • Minimal age
    18
  • Optional fees
    • Secured self parking fee: GBP 7.00 per day
    • Pet deposit: GBP 15.00 per night
    • Pet fee: GBP 15.00 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    Polish

    Romanian

    Hungarian

    Spanish

Nearby attractions

Utilita Bowl 0.1 km / 0.1 mi
Riverside Park 3.8 km / 2.4 mi
Bursledon Windmill 5.6 km / 3.5 mi
The Brook Theater 6.1 km / 3.8 mi
University of Southampton 6.4 km / 4 mi
The Common 6.6 km / 4.1 mi
St. Mary's Stadium 6.7 km / 4.2 mi
Stoneham Golf Club 7.1 km / 4.4 mi
Solent University 7.1 km / 4.4 mi
Solent Sky Museum 7.5 km / 4.7 mi
Wickham Estate 7.8 km / 4.8 mi
SeaCity Museum 7.8 km / 4.9 mi
Southampton Guildhall 7.8 km / 4.9 mi
Ocean Village Marina 7.9 km / 4.9 mi
Civic Centre 7.9 km / 4.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 182
  • Number of floors (main building): 4
  • Single rooms: 42
  • Double rooms
  • Suites
  • Accessible rooms: 8
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
Show 45 more facilities & services
  • City centre
  • Nearest Bus / Metro Stop
  • Beach
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Car hire
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Shop
  • GardenExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 2
  • Fax
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • À la carte dinner
  • Breakfast and dinner
  • No hen/stag or any other parties allowed
  • Non-smoking establishmentExtra charge
  • Cash Free
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Express Southampton M27 Jct 7

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6

    Photos are not available for this room type.

    Holiday Inn Express Southampton M27 Jct 7

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-3

    Photos are not available for this room type.

    Holiday Inn Express Southampton M27 Jct 7

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST-2
    DOUBLE STANDARDPhoto unavailable1 photo

    Holiday Inn Express Southampton M27 Jct 7

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable heating
    • Safe
    • Toiletries
    • Desk
    • Fan
    • Satellite TV

    Facilities with extra charge

    • Wi-fi
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Southampton M27 Jct 7

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Express Southampton M27 Jct 7

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 5 m²TWN.ST-2
    TWIN STANDARDPhoto unavailable1 photo

    Holiday Inn Express Southampton M27 Jct 7

    TWIN STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-2

    Room amenities

    • Direct dial telephone
    • Fan
    • Desk
    • Toiletries
    • Ironing set
    • TV
    • Safe
    • Individually adjustable heating
    • Bathroom
    • Shower
    • Hairdryer
    • Carpeted floors
    • Tea and coffee making facilities
    • Radio
    • Satellite TV

    Facilities with extra charge

    • Wi-fi
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 5 m²ROO.ST
    Room STANDARDPhoto unavailable1 photo

    Holiday Inn Express Southampton M27 Jct 7

    Room STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Satellite TV
    • Fan
    • Desk
    • Toiletries
    • Safe
    • Individually adjustable heating
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Plug adaptor
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 5 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable2 photos

    Holiday Inn Express Southampton M27 Jct 7

    DOUBLE Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Toiletries
    • Desk
    • Fan
    • Satellite TV
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Radio
    • TV
    • Bathroom
    • Shower
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Wi-fi
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Holiday Inn Express Southampton M27 Jct 7

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Holiday Inn Express Southampton M27 Jct 7

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Express Southampton M27 Jct 7

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH DOUBLE BEDRoom • WITH DOUBLE BEDROO.DB

    Photos are not available for this room type.

    Holiday Inn Express Southampton M27 Jct 7

    Room WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • Accessible • 1 Bedroom • 5 m²TWN.H6-1
    TWIN AccessiblePhoto unavailable2 photos

    Holiday Inn Express Southampton M27 Jct 7

    TWIN Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-1

    Room amenities

    • Toiletries
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Satellite TV
    • Fan
    • Desk

    Facilities with extra charge

    • Plug adaptor
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Holiday Inn Express Southampton M27 Jct 7

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Express Southampton M27 Jct 7

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Southampton M27 Jct 7

8.6
Excellent
1,414 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.4 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
30 Jul 2026
stephen
Nice room, friendly staff and decent breakfast. We have returned many times. Never had a bad experience
6/10
Pleasant
27 Jul 2026
Gillian
Staff and the bedroom were really good. The breakfast however was a disappointment. The cooked food was tasteless and the coffee was not particularly pleasant. As someone who has used this hotel over the last 4 cricket seasons I was a little disappointed.
8/10
Excellent
27 Jul 2026
Lee
Staff very attentive and friendly all the way through our stay and any questions were quickly answered without drama.
Hotel itself was clean and in good order but carpet in our room was stained, although you could see it had been cleaned and felt clean. Room itself had pretty much everything we needed, except for a fridge, and very clean.
Breakfast was pretty good and staff quick to find out which cooked foods were safe with my allergy.
For the money it was great value and would definitely use again
8/10
Excellent
18 Jul 2026
Gary
Very pleasant stay just one night before our cruise was well priced and free hot breakfast, clean comfortable and did just the job
Partner
8/10
Excellent
16 Jul 2026
Andrew
Easy check in, helpful staff, good location.
Friends_and_family Family
6/10
Pleasant
13 Jul 2026
TERESITA
Comfortable
Family
10/10
Exceptional
11 Jul 2026
Philip
Great
Self
8/10
Excellent
05 Jul 2026
W Andrew
We stayed one night before a cruise. Room was clean. A/C didnt work great. Hotel restaurant is pricey. Staggering recommended a local pub which was great. Breakfast was pretty good.
Friends_and_family Family
8/10
Excellent
05 Jul 2026
Shaun
Good option for anyone going to the Ageas Bowl or events in the area.

Parking is an additional charge which feels excessive on non-event days
Partner
10/10
Exceptional
02 Jul 2026
Olivier
Good room, quite spacious. Very friendly and helpful staff. Great experience
Self
10/10
Exceptional
02 Jul 2026
Olivier
The room was goans spacious. Very helpful staff
Self
8/10
Excellent
01 Jul 2026
John
No toast or fried eggs at breakfast.
Self
8/10
Excellent
29 Jun 2026
MIRIAM
The rooms were large and clean. Only body wash and shampoo in the bathroom. No hair conditioner. No real cupboard, just a few hangers in a sort of cupboard. There was an iron and an ironing board. Breakfast was okay for us, we don't eat all the food there was served (buffet breakfast). They had snacks so we had a pizza.
The receptionists were excellent, so helpful. Also the waiters in the dining room were very helpful.
It's a good place for one night before a flight or a cruise.
Partner
10/10
Exceptional
26 Jun 2026
john
all good
10/10
Exceptional
24 Jun 2026
Ben
helpful staff and really good price
Partner
10/10
Exceptional
22 Jun 2026
Simon
Clean, quiet, spacious room. Free breakfast buffet was good.
Self
10/10
Exceptional
22 Jun 2026
Derek
The staff was very friendly. The room was well appointed. A very good value.
Self
8/10
Excellent
21 Jun 2026
Wayne
Nice place but starting to get a bit tired looking in places
Partner
4/10
Poor
19 Jun 2026
Nigel
Booked a standard room, I only ever get allocated a twin bedded room with this chain of hotels ??? which is not ideal for me as I always like a double bed so I tend to use this chain as a last resort.
Both toasters at breakfast where not working and the eggs where solid.
Self
4/10
Poor
19 Jun 2026
Katherine
Everything was a bit downbeat and tatty. Lovely staff at reception but the property itself took no frills to a new level
Self
10/10
Exceptional
15 Jun 2026
Roberta
Staff were all helpful and friendly, breakfast was excellent, room serviced every day our stay was very good value and we’d stay again.
Partner
10/10
Exceptional
15 Jun 2026
Franklin Arthur
Professional and friendly staff. We were able to check in early morning. Nice since we had just completed a long flight from the U.S.

We could not get hotel points because we had booked through Expedia
Partner
10/10
Exceptional
12 Jun 2026
MIRIAM
Very clean room, very large too. Breakfast had a large selection, but no cheese at all and only scramled eggs, no sunny side up or hard boiled. Coffe was very good.
10/10
Exceptional
10 Jun 2026
Joanne
Lovely hotel and great staff!
Self
10/10
Exceptional
08 Jun 2026
Florian
Clean room, nice staff, good breakfast
Self
8/10
Excellent
07 Jun 2026
Carolyn
Clean room useful for a stop over. It was nice to have breakfast included.
Partner
10/10
Exceptional
04 Jun 2026
Sarah
Breakfast, car parking , air conditioning were very good
Partner
8/10
Excellent
03 Jun 2026
Anna
Happy , clean good breakfast helpful stuff
Friends_and_family Family
10/10
Exceptional
31 May 2026
Eva
We enjoyed our brief stay. Restaurant was convenient for a quick bite for supper. Also, the complimentary breakfast made the morning easy.
Partner
8/10
Excellent
21 May 2026
John
Less good value now and overnight parking charge has been introduced.

Property is starting to look tired with worn carpets etc. But rooms clean and staff great. Good value when prices are low, but better value to be had in smaller local hotels when prices are raised.
Self
4/10
Poor
17 May 2026
Michael
Overpriced hotel with terrible soft, spongy mattresses
Partner
6/10
Pleasant
17 May 2026
Sarah
Ok place for a night away.
Food was nothing special and the food quality for breakfast wasn't good.
Family
6/10
Pleasant
11 May 2026
BHARAT
yes, breakfast was excellent
Family_with_children
6/10
Pleasant
11 May 2026
Barbara
The breakfast is adequate. We were there for 5 nights and it was hit and miss as they did not replenish some of the items.
Friends
10/10
Exceptional
11 May 2026
Hawazen
Relaxing room with good and clean facilities. As a couple who is new in the area, we has to ask a member of staff to give us an idea for some places to visit, her recommendation was useful and we enjoyed exploring the Ocean Village as she said.

The breakfast was delicious contains various of dishes, sweets and drinks

Thank you for everyone who participate in making our day wonderful
Partner
8/10
Excellent
03 May 2026
Barry
Car park very busy and you have to pay for the privilege!! It is not included in the cost of your hotel room.
10/10
Exceptional
26 Apr 2026
Glinn
The breakfast was very good nice selection and it was warm and fresh. Our room was basic but had everything we needed and it was clean. The staff were great. I would definitely recommend this hotel.
Partner
10/10
Exceptional
18 Apr 2026
Lynn
Excellent dinner & breakfast. Everywhere spotlessly clean. Friendly helpful staff
Partner
10/10
Exceptional
15 Apr 2026
Brian
The bar had a good selection of drinks. Breakfast was lovely adequate. The room was spotless and the bathroom was very clean
Partner
8/10
Excellent
12 Apr 2026
Alison
No problems
8/10
Excellent
09 Apr 2026
Liz
Good selection for breakfast. Staff helpfull and polite
Friends_and_family Family
10/10
Exceptional
06 Apr 2026
Paul
Clean room, quiet and great breakfast
Self
6/10
Pleasant
04 Apr 2026
Lloyd
A pretty average stay sadly made below standard by a rude check in
8/10
Excellent
04 Apr 2026
Wendy
Good selection of breakfast .
Expensive bar prices.
Friendly staff.
Completely understood why we have cancelled our next stay. Forced to book 2 night's. Cant get off work only coming for a cruise .wanted in excess of £380 pound. Unfortunately staying elsewhere. When looked for later in year stoll had minimum 2 nights so booked Holton a ross road for £99.00. As members
of honours club perhaps somebody may explain whats happening.
Partner
8/10
Excellent
02 Apr 2026
Sally
Would have liked more fresh fruit for breakfast.
Felt misled by website as thought the parking was free which is why we chose this hotel.
Staff were good helping us work out best trip into town and letting us check in earlier
Partner
8/10
Excellent
01 Apr 2026
andrew
Room was clean, comfortable and a good size. Dinner option are limited but good value. Breakfast is always good. Hot, fresh and a good selection.
Self
2/10
Poor
31 Mar 2026
Nicole
Staff so unhelpfull at reception
Over charged for parking - no refund or apology.
Food and service in the bar at night - awful
Breakfast fine, but limited availability.
Friends_and_family Family
10/10
Exceptional
31 Mar 2026
Katrina
Great value for money, particularly with breakfast included
Self
10/10
Exceptional
29 Mar 2026
Ann
Friendly welcome, spotless and comfortable room and great breakfast included.
Friends_and_family Family
8/10
Excellent
29 Mar 2026
Sara
Parking was very convenient and tge receptionists very helpful. Room was equipped with all you need and there was an opening window - bonus! Breakfast was a choice if cooked or continental. Not gourmet level but all you want in the morning.
Self
10/10
Exceptional
27 Mar 2026
Stephen
Plenty for breakfast nice range but the hot plate food was in honesty somewhat tepid. The staff were delightful and Im sure would have heated things up if asked. The evening mean was delicious.
Self
4/10
Poor
27 Mar 2026
Julie
Simple basic accommodation.
Letdown by poor breakfast offering, no supervision of self service food, small children running around unsupervised, food hygiene none existent.
Friends_and_family Family
10/10
Exceptional
23 Mar 2026
wendy
Clean. Lovely staff really good breakfast included
Partner
10/10
Exceptional
22 Mar 2026
Karen
We arrived earlier than expected and our room wasn’t ready however the lovely lady on reception Saturday lunchtime found us an alternative room and let us check in early after our three and a half hour drive . We couldn’t have asked for better customer service . Lovely room ! Nice and clean and had everything we needed . My only bad point was the there needed to be more milk supplied in room . We were left three between two people but 4-6 would be much better .
The breakfast was hot and plenty of choice
Partner
10/10
Exceptional
18 Mar 2026
Michael
Very good place to stay
Self
10/10
Exceptional
15 Mar 2026
Lisa
Room smells of damp. Staff wonderful and plenty of parking.
Business
10/10
Exceptional
05 Mar 2026
Glenn
Internet was good. Room was clean n good choice for breakfast
Self
8/10
Excellent
05 Mar 2026
Tara
Clean room, quick check in, nice breakfast
Business
10/10
Exceptional
04 Mar 2026
malcolm
The food was great internet was perfect, and no problems
Self
6/10
Pleasant
02 Mar 2026
Lindiwe
The staff are friendly and the rooms are clean. It would be nice to maybe add welcome water bottles in the room.
Self
8/10
Excellent
01 Mar 2026
Neil
Great location and welcoming staff
Self
8/10
Excellent
28 Feb 2026
Stephen
Always use this hotel pre cruise
Partner
8/10
Excellent
22 Feb 2026
Tracy
Room was good just what we asked for low floor plenty of room. Food was not great breakfast was not very hot. We had a meal in the restaurant/bar but it was deep fried and swimming in grease. We have stayed here before but not as good as last time
Partner
10/10
Exceptional
21 Feb 2026
Denise
Clean room.
Pleasant staff
Nice breakfast
10/10
Exceptional
18 Feb 2026
Denise
Room was comfortable and clean. Had a good night's sleep. Breakfast selection was good.
Self
8/10
Excellent
17 Feb 2026
Robert
Reception colleague excellent. Room was clean and well appointed.
10/10
Exceptional
14 Feb 2026
Rebecca
The staff were exceptional. Nothing was too much trouble. They were extremely welcoming and courteous, with the evening receptionist even getting me a double room when I wasn’t able to pick that room online.
Comfortable room and decent shower. There was plenty of choice at breakfast and the staff were constantly cleaning and clearing tables. Couldn’t have picked a better hotel to stay for the night-thank you!
Leisure Self
6/10
Pleasant
10 Feb 2026
michael
Room was a little tired, Shower was cold on the first day due to boiler fault we were informed. Staff were very good and breakfast service also very good considering how busy it was.
6/10
Pleasant
09 Feb 2026
Stephen
Lots of late night door banging
8/10
Excellent
09 Feb 2026
Rowen
Clean, with everything you could need at a excellent price
6/10
Pleasant
07 Feb 2026
Nadia
The stay was decent, the carpets need to be shampooed.
Business Friends
8/10
Excellent
06 Feb 2026
Stuart
clean and tidy just what was needed breakfast was good
Business
10/10
Exceptional
03 Feb 2026
Martin
Yes
Friends_and_family Family
8/10
Excellent
27 Jan 2026
Susan
Powerful shower, very comfy bed and pillows. Good TV, altho couldn't access the 'smart' part. Nice staff. Reasonable free breakfast.
Partner
6/10
Pleasant
26 Jan 2026
Rosalia
Room a bit rundown and not a good lighting.
Needs to be refurbished.
Hand and body soap smells to vinagre.
Breakfast quality needs to improve. Just one type of bread. Very poor breakfast. Sausages reheated probably from previous days.
Business
4/10
Poor
24 Jan 2026
Lee
I was quite disappointed with my stay at this Holiday Inn. The room had a noticeable smell of mould, particularly in the bathroom, and I woke up with a chesty cough, which was concerning. Check-in felt very hit and miss, and the hotel felt uncomfortably warm overall.
I was also surprised to be charged £7 for parking as a hotel guest — it feels unreasonable to pay extra just to park. On top of that, there was a constant clicking noise coming from the headboard throughout the night, which woke me up and made it difficult to sleep.
Overall, it really wasn’t the best night’s stay, and not what I would expect from a Holiday Inn.
10/10
Exceptional
22 Jan 2026
Lisa
All staff were excellent.
Business
8/10
Excellent
14 Jan 2026
brenda
Staff were very helpful and pleasant room was clean and the bed was so comfortable, it was like sleeping on a cloud!
Self
8/10
Excellent
14 Jan 2026
Shona
The staff were so friendly and helpful, cleaners, restaurant/bar, reception. What a joy to stay in a hotel where you are made to feel genuinely welcome .Thank you all
Leisure Family
10/10
Exceptional
12 Jan 2026
Celia
The room was spotless, a bit basic but for the money spot on, the breakfast was excellent and the staff were very helpful and friendly would definitely stay again.
10/10
Exceptional
09 Jan 2026
Glynis
Always good selection, and hot.
Friends_and_family Friends
10/10
Exceptional
06 Jan 2026
Stanley Roy
Good quality at a reasonable cost
Leisure Partner
8/10
Excellent
31 Dec 2025
Paul
The room was clean and the facilities good .The staff were friendly the selection at breakfast was good
Leisure Self
4/10
Poor
29 Dec 2025
Craig
The rooms here are very worn and need a good deep clean. The staff tried their best but were clearly understaffed during the busy holiday period.
Leisure Partner
10/10
Exceptional
29 Dec 2025
Susan
Friendly courteous staff clean room
8/10
Excellent
27 Dec 2025
Neil
Friendly helpfull staff,good breakfast clean room.
Friends_and_family Friends
10/10
Exceptional
25 Dec 2025
Madeleine
Everything at this hotel was perfect! Clean, polite, friendly staff. I found the only downside was I had to pay for parking. 7 pounds for 24 hours.
Leisure Self
2/10
Poor
19 Dec 2025
Nicole
Room has water noise all night
Walls so thin that you could hear people speaking in car park
Pizza - cheese not even melted & dough raw
Hard pillows
Grouting needed in bathroom
No one serving at the bar
Card keys did not work
Car park not included

Overall, terrible!
Friends_and_family Family
6/10
Pleasant
18 Dec 2025
Emily
Room was ok and hotel was great, but really frustrated that you provide shampoo but no conditioner in the shower. I rang down and nobody had any, but suggested I pay £7 for some in the vending machine. It wouldn’t have broke the bank but it was just the principle over anything. They come as a pair. You don’t provide a toilet with no toilet roll or a window with no curtains. A simple fix I hope.
The full Breakfast was stale and cold, really bad sausages and awful hash browns, croissants looked like they’d been squashed and then put out and they were also stale.
Tea and coffee was good, staff lovely, comfy night for the price in reality however a few little fixes.
Partner
2/10
Poor
15 Dec 2025
Neil
The ferry was delayed nine hours so we weren’t able to get to the hotel until 8am so went straight home and didn’t visit the hotel. We were still charged for a full night even though we didn’t set foot in the place.
4/10
Poor
15 Dec 2025
Helen
Staff grumpy, room to hot, breakfast under cooked
Friends_and_family Family
10/10
Exceptional
10 Dec 2025
Ellis
Requested ground floor and got a great room on the ground level
Partner
10/10
Exceptional
08 Dec 2025
Robert
Room was good and all the facilities worked. Staff were helpful also.
Self
10/10
Exceptional
06 Dec 2025
Linda
Room spotless, staff couldn't do enough
Partner
10/10
Exceptional
06 Dec 2025
David
Staff
Partner
10/10
Exceptional
05 Dec 2025
Stuart
Have stayed before, alwsys been good, clean and good value.
Leisure Family
8/10
Excellent
03 Dec 2025
Mike
Very friendly reception; room was clean and reasonably well equipped. Food was very adequate. Staff all very friendly and helpful
Business_and_leisure Self
10/10
Exceptional
01 Dec 2025
Helen
Yes - efficient and clean
6/10
Pleasant
30 Nov 2025
Mr Paul J
Breakfast was not the best and it was very chaotic as the hotel was very busy
Partner
10/10
Exceptional
30 Nov 2025
Yasmin
Clean and spacious room, friendly helpful staff, great choices for breakfast .
Friends_and_family Family

Location & surroundings

Holiday Inn Express Southampton M27 Jct 7
Botley Road - West End, Southampton, United Kingdom

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Holiday Inn Express Southampton M27 Jct 7

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