HB
Half Board
Usually includes breakfast and one additional meal.
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Premier Inn Southampton City Centre
Southampton · United Kingdom
6 DialsNew RoadView location
8.6/10Excellent270 Reviews
Cleanliness9.2/10 9.2
Service8.8/10 8.8
Comfort9.6/10 9.6
Condition8.6/10 8.6
Amenities8.2/10 8.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Premier Inn Southampton City Centre
Premier Inn Hotel Southampton City Centre puts you right at the heart of the city. From one of Europe's biggest shopping centres, to some magical entertainment for the little ones, there's lots to see and do on your doorstep.
Whether you're spending quality time with the family, or you're travelling on business, we'll make sure you enjoy your stay. The fun comes in all shapes and sizes in Southampton. Live it large at West Quay shopping centre, with over 100 stylish shops to enjoy.
Enjoy a taste of the Middle Ages, with the medieval defensive walls and the Old Town. Or take a little stroll down the QE2 Mile, a pedestrian route that runs through the heart of the city and links the parks, shops and waterfront.
Scrumptious food awaits you at our restaurant, and a sumptuous bed in your room. All reservations placed at this hotel are subject to Premier Inn’s standard Terms and Conditions, which can be found at premierinn. com
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With a stay at Premier Inn Southampton City Centre - West Quay in Southampton (Southampton City Centre), you'll be a short 4-minute walk from WestQuay Shopping Centre and within 4 minutes by car from Southampton Cruise Terminal.
This hotel is 5.9 mi (9.6 km) from New Forest National Park and 9.2 mi (14.8 km) from Paultons Family Theme Park - Home of Peppa Pig World. Make yourself at home in one of the 155 guestrooms. Featured amenities include express check-out, a 24-hour front desk, and luggage storage.
Popular amenities
Free WiFi
Dining services
Concierge
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
12:00 AM
Check-out until
12:00 PM
Minimum check-in age
16
Hotel policies
Parking height restrictions apply
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Important information
-
You need to know
- Parking height restrictions apply.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Mobile payment options include: Google Pay and Apple Pay
-
Minimal age
16
-
Optional fees
- Fee for buffet breakfast: approximately GBP 11.99 per person
- Nearby parking fee: GBP 15 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
The Quays
0.1 km / 0.1 mi
WestQuay Shopping Centre
0.3 km / 0.2 mi
Old City Walls
0.4 km / 0.2 mi
Tudor House and Garden
0.5 km / 0.3 mi
Mayflower Park
0.5 km / 0.3 mi
Grosvenor Casino
0.5 km / 0.3 mi
River Test
0.7 km / 0.4 mi
SeaCity Museum
0.9 km / 0.6 mi
Southampton Guildhall
0.9 km / 0.6 mi
Solent University
1 km / 0.6 mi
Southampton Maritime Museum
1 km / 0.6 mi
Civic Centre
1 km / 0.6 mi
Southampton Passenger Terminal
1 km / 0.6 mi
Southampton City Art Gallery
1.1 km / 0.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 172
- hotel
- Wheelchair-accessible
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Air conditioning in public areas
- Electric kettle
- Towels and bed linen
- Breakfast room
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPremier Inn Southampton City Centre
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPremier Inn Southampton City Centre
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPremier Inn Southampton City Centre
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPremier Inn Southampton City Centre
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPremier Inn Southampton City Centre
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 15 m²SGL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Bathroom
- TV
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Wi-fi
- 220V power supply
- Toiletries
Show all 11 amenities
- Make-up mirror
- Housekeeping
- Electric Kettle
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPremier Inn Southampton City Centre
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Room amenities
- Hairdryer
- Bathroom
- TV
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Wi-fi
- 220V power supply
- Toiletries
- Make-up mirror
- Housekeeping
- Electric Kettle
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPremier Inn Southampton City Centre
FAMILY ROOM TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPremier Inn Southampton City Centre
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPremier Inn Southampton City Centre
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 15 m²FAM.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 4–4 • Adults: max. 2 • Children: max. 2
- Bed setup
- Double bed 131-150 width, Sofa bed, Rollaways on demand
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Wi-fi
- 220V power supply
- Make-up mirror
- Toiletries
- Electric Kettle
- Housekeeping
- Bathroom
Show all 11 amenities
- Hairdryer
- TV
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPremier Inn Southampton City Centre
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 4–4 • Adults: max. 2 • Children: max. 2
- Bed setup
- Double bed 131-150 width, Sofa bed, Rollaways on demand
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Room amenities
- Centrally regulated air conditioning
- Wi-fi
- 220V power supply
- Make-up mirror
- Toiletries
- Electric Kettle
- Housekeeping
- Bathroom
- Hairdryer
- TV
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPremier Inn Southampton City Centre
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 BedroomQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 2
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPremier Inn Southampton City Centre
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 2
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 15 m²DBL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Make-up mirror
- Housekeeping
- Electric Kettle
- Bathroom
- Hairdryer
- TV
- Tea and coffee making facilities
- Centrally regulated air conditioning
Show all 11 amenities
- Wi-fi
- 220V power supply
- Toiletries
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPremier Inn Southampton City Centre
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Make-up mirror
- Housekeeping
- Electric Kettle
- Bathroom
- Hairdryer
- TV
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Wi-fi
- 220V power supply
- Toiletries
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPremier Inn Southampton City Centre
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 15 m²TWN.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 2–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- 220V power supply
- Toiletries
- Make-up mirror
- Housekeeping
- Electric Kettle
- Centrally regulated air conditioning
- Tea and coffee making facilities
Show all 11 amenities
- TV
- Hairdryer
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPremier Inn Southampton City Centre
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 2–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Room amenities
- Wi-fi
- 220V power supply
- Toiletries
- Make-up mirror
- Housekeeping
- Electric Kettle
- Centrally regulated air conditioning
- Tea and coffee making facilities
- TV
- Hairdryer
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPremier Inn Southampton City Centre
FAMILY ROOM THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 15 m²TPL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- 3 × Single bed 80-130 width, Double bed 131-150 width, Sofa bed
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- TV
- Centrally regulated air conditioning
- Hairdryer
- Bathroom
- Electric Kettle
- Housekeeping
- Wi-fi
Show all 11 amenities
- 220V power supply
- Toiletries
- Make-up mirror
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPremier Inn Southampton City Centre
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- 3 × Single bed 80-130 width, Double bed 131-150 width, Sofa bed
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Room amenities
- Tea and coffee making facilities
- TV
- Centrally regulated air conditioning
- Hairdryer
- Bathroom
- Electric Kettle
- Housekeeping
- Wi-fi
- 220V power supply
- Toiletries
- Make-up mirror
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Premier Inn Southampton City Centre
75
reviews shown
Irene
Facility is new and well maintained. Great air conditioning. Lots of space and huge shower.
Reasonable priced breakfast buffet. Well thought out sitting area to await cruise departures. Bar available.
Staff often unable to answer questions. Could do better at providing information. Rooms have no phones.
Reasonable priced breakfast buffet. Well thought out sitting area to await cruise departures. Bar available.
Staff often unable to answer questions. Could do better at providing information. Rooms have no phones.
WaiChunBeggy
There is actually ac at this hotel which is not advertised. It’s also walkable from the railway station. We took uber from the train station to the hotel. It’s only cost us 8 pounds. We could have walked to the hotel if we knew it’s only 400 meters away. It’s literally just around the corner if you know the way. However, The road to the cruise ship on the other hand was harder and not well signed. We missed a few turns but eventually got to the ship in an hour!!! We found that there’s no use asking for directions in Southampton. People don’t seem to know the place very well even the receptionist at the hotel…they just tell you to get a taxi. We probably could have done so to save time and our insanity!!! Good that we didn’t miss our ship 👏👏👏nice hotel next to shops, historic buildings, waterfront, restaurants and train stations. Would like to go back. Southampton has lots to see. One day is not enough…
leila
I was going out on a cruise (NCL) and wanted to be as close to the port and in an area full of things to do, so I found this great hotel with a bar/restaurant on the street level. Perfect launching pad for your Southhampton vacations.
Leila & Ernest
Leila & Ernest
Joan
The staff were very pleasant and helpful. The location was perfect for walking to the tourist sites and to the shopping center.
Margaret
My room was spotlessly clean, spacious and very comfortable. The hotel is in a great location near restaurants, bars, shopping and the Port.
Janet
First room had no ac but staff handled a change quite quickly. The whole hotel and restaurant was completely overwhelmed - not sure if it was due to the full house or a lack of staff but they all kept a smiling face and tried to help everyone as quickly and efficiently as possible. Would recommend but perhaps not in a busy weekend.
Parking and drop off was a major problem
Parking and drop off was a major problem
MARK D
No air-conditioning. They knew it and put us a room without informing us. Breakfast was understaffed and disorganized. I sent an email to the hotel, and have had no response. Overall a bad experience
Antonio
Who was contemporary and nicely designed?
The room was extremely hot. No air conditioning 80° plus. I asked them to fix the air conditioner. They told me that they couldn’t do anything about it, and they offered to give me another fan but we already had two fans in the room. I don’t think that room was worth $280. Very disappointing.
The room was extremely hot. No air conditioning 80° plus. I asked them to fix the air conditioner. They told me that they couldn’t do anything about it, and they offered to give me another fan but we already had two fans in the room. I don’t think that room was worth $280. Very disappointing.
Jacques
Nice room and shower, comfy bed. Helpful staff. Air conditioning not great on very hot days, only 3 towels given for two guests and no Kleenex only toilet paper. Close to cruise terminals and quiet rooms. Included breakfast is convenient but not great.
William
Great location
Aileen
End up not staying at all on this place as few enquiries sent few days prior but customer services has no response until the day of booking… forfeited our spot with no help from them….
Michel
It's close to the port, so you can walk to your cruise ship; it's always nicely located just across the street from the West Quay Mall, which is a great way to kill time. It's also around a 10-minute walk from a lot of other shops and restaurants, making this an ideal location. You can park your car in the mall's multi-story parking garage, which is convenient, although it's an extra charge you have to think about.
Melissa
We really enjoyed our stay. We got in late and unfortunately there was really no option for getting food anywhere nearby, despite website making it sound as though there was food available. Staff was friendly. Room was comfortable.
Phillip
Staff was very friendly and helpful, even though they were clearly overworked. Just like all Premier Inns, there are NO amenities like hairdryers, refrigerators to store insulin, etc.
Laura
It was a great location to stay pre boarding on the ship. Clean and a great restaurant. We did a tour from Southampton and walked the area which was interesting. Price point was good not fancy but was what we needed . Definitely would book with them again .
Elaine
We had a Premier plus room on the hottest day. It was cool with dark curtains and we had the best sleep. The staff worked so hard and were incredibly helpful.
Unfortunately there was a lift out of action so that made queues but everything else was really good including the location.
Unfortunately there was a lift out of action so that made queues but everything else was really good including the location.
Gary
Close enough to the cruise port to walk in 20 minutes. Breakfast was good. Would recommend this as a pre-cruise stay
Barbara
None
Melissa
We had 2 days of no hot water, and one of the elevators was out of service more than not.
They communicated with guests and was apologetic. Otherwise it was a place I would go again.
They communicated with guests and was apologetic. Otherwise it was a place I would go again.
PEICHEH
Convenient. Close to Cruise ship.
diane
Although clean, the property felt tired and cramped. The staff were great and the breakfast was excellent and a lovely surprise. Parking in the nearby multi storey was inconvenient.
Sylvie
At arrival staff was not very welcoming. not rude but just no smile
Staff was helpful with luggage though
Be aware if you like face clothes they have none. was told it was not a 5 star hotel.
Room was nice and clean. Had coffee, kettle, bottled water, soap, lotion etc..
arrived from a day of visiting london and there was not hot water!!! that was annoying and they didn't give explanation and did not know when it would be back. no comp. was offered.
Staff was helpful with luggage though
Be aware if you like face clothes they have none. was told it was not a 5 star hotel.
Room was nice and clean. Had coffee, kettle, bottled water, soap, lotion etc..
arrived from a day of visiting london and there was not hot water!!! that was annoying and they didn't give explanation and did not know when it would be back. no comp. was offered.
scott
Self check in process challenging.
One elevator was not working made it challenging for cruise day.
Has AC but it's weak
Walking distance to the mall.
One elevator was not working made it challenging for cruise day.
Has AC but it's weak
Walking distance to the mall.
Valerie
Great location close to Central Train Station and beside the mall. Room was very clean and comfortable. Staff were friendly and helpful. A quick taxi to the cruise ship pier. Highly recommend!
Ralph
Good price. Clean,decent restaurant for a mid le el hotel.
Tom
Excellent location very convenient
Laura
The hot breakfast buffet was good and included in the price - lots of choice. The room was clean. Good beds.
Across the street from a modern mall and cinema. Uber chg was $10.26 cdn to the cruise dock.
A good budget hotel.
Across the street from a modern mall and cinema. Uber chg was $10.26 cdn to the cruise dock.
A good budget hotel.
ZHICHEN
Great staff and breakfast, just evelater only one not enough
Erin
Amazing breakfast spread including everything you can think of. Very good deal on the evening happy hour as well. Friendly, helpful staff. Very convenient for cruise embarkation. Be aware that there are three Premier Inns in a very small area. Make sure you go to the right one!
Christine
Clean budget hotel near cruise terminal.
Arnaldo Javier
Thanks! For everything……..
Marcia
Very comfortable bed. Had reasonable package you could purchase, which included drinks, dinner and breakfast the next morning. Five minutes from train station and Port.
Jacqueline
The bed was so comfortable. The food was fabulous. I wanted to stay longer.
Pamella
It was nice and clean. Near to the cruise port
Christopher
Hotel gets very crowded with cruise passengers who all want to check out at the same time.
The hotel lifts are small and have trouble coping with the load.
When we were there one of the lifts was broken for days and no-one could get down to reception with their luggage.
There were a lot of very angry people and no staff to help.
The hotel lifts are small and have trouble coping with the load.
When we were there one of the lifts was broken for days and no-one could get down to reception with their luggage.
There were a lot of very angry people and no staff to help.
Lynn
The staff were so friendly and helpful. The room was clean. Bed was super comfortable. Great location. No complaints at all.
Sepideh
Good area
Richard
Friendly staff. Facilities clean
Carol
Basic hotel.
Elevators were a nightmare.
Breakfast crowded but good
Elevators were a nightmare.
Breakfast crowded but good
Stacie
Easy to order food at the hotel restaurant and there are restaurants at the mall across the street. The location is very convenient.
Jesus
Clean and spacious room with friendly staff.
TV remote not working; the staff had to unplugged the cable to turn it off.
TV remote not working; the staff had to unplugged the cable to turn it off.
Mary
Breakfast was very good
Gloria
There’s no check in and waiting waiting area. No face towels.
Donna
Room was clean and modern. Though it was a tad bit dark. Great area for shopping and eating. Room was very clean. Bathroom sink tap was hard to use to wash your hands as it was too close to the side for proper usage. Would definitely stay there again. There was no safe in the room.
BLAIR
Everyone was nice. Great central location. Very good for one or two nights.
Bed and bedding very comfortable.
Bed and bedding very comfortable.
Betty Han
The breakfast is good, location is great close to shopping center and bus station
Brian
close to the mall
chun
Good
Eddie
Dinner and breakfast good deal
Angela
Good location to ports and restaurants. Only 1 elevator working so it was difficult for everyone to get up and down and we had a handicap person with us. We usually had to take the stairs because of this. Our room was very basic.
judith
Location was centre to all shopping and port. Food was great and reasonably priced. Few amenities on our room…no facial tissues or phone.
Orlando
Clean and coveniently located
Michael
Very clean wonderful staff spacious rooms
Patricia
Clean, comfortable, helpful staff and a good breakfast.
Gordon
The staff were helpful. When we arrived early they advised that for 15 pounds we could book early
Richard
This place was about as nice as any place could be. The only hitch was that my reservation couldn't be found in the self check in kiosk, becausec they only just began to use 3rd party booking sites, but the staff found it without issue. There isn't a traditional front desk, but everyone went out of their way to help.
Bradley
Had to pay a fee to access room before 3:00 although room was obviously ready and available. That was a turn off. Otherwise, we liked the hotel and pleased with their location and staff.
Noel
great spot to explore city and return for good evening and meal'
Roberto
The staff is wonderful. The hotel is very good—the room is sensational, and the service, cleanliness, and location are excellent. We were able to do everything right nearby. I will definitely return and highly recommend it.
Yvonne
We ended up in 321 a disability room with emergency cord in bathroom/ bedroom. Kleenex instead of toilet paper. Bed appeared to be wide but short head to toe. Good location. Definitely nothing special. Probably wouldn’t go back
Michelle
Clean room, helpful and friendly staff,breakfast good quality.
Vanessa
Great location. We walked from the cruise port in 20 minutes. Walked to the train station in under 15 minutes. Breakfast was great. They have gluten free options too. Rooms are a good size. You have shopping, restaurants and everything around including the waterfront and old town.
Jerry
The carpet in our room had not been vacuumed, there were food crumbs on the floor. We wanted to check in 15 minutes early and were charged 15 pounds. I felt that was a little high of a charge for 15 minutes.
Malia
Easy to reach from the port, mall right across the street with lots of restaurant choices.
stella
Very convenient location with westquay mall cross the road
Amy
Checkin took longer than necessary. I wanted to pay in cash for the one night stay. They automatically charged to my credit card without asking. Then they needed my id to pay in cash. Not sure why but that took some extra time.
I did not have breakfast at hotel.
I did not have breakfast at hotel.
D Anthony
The room was okay for the one night we stayed, but the sunlight was challenging to manage. The breakfast was excellent!
Joyce
I stayed a couple of nights before a cruise. The staff was friendly and helpful- the room was clean - the bedding very good quality and very comfy bed. In fact I liked almost everything except for the fact that there was no way of contacting front desk staff other than to go out and do so physically (no phone). Because of this I may not book this hotel again as being older I feel better about having this available in case of an urgent situation.
Restaurant - pricing is good; breakfast selection is excellent and good quality. The evening option is well priced but was disappointed in the fish & chips that wasn't as good as my last visit to England. Service was very good with some staffing but lacking with others - so a mix depending on who was on that shift.
Location - was good for what I needed on this trip
Restaurant - pricing is good; breakfast selection is excellent and good quality. The evening option is well priced but was disappointed in the fish & chips that wasn't as good as my last visit to England. Service was very good with some staffing but lacking with others - so a mix depending on who was on that shift.
Location - was good for what I needed on this trip
Karl
All was well.
joseph
the staff were helpful.
Catherine
Room was excellent! Comfy bed and great amenities.
BERTHA
This hotel is AMAZING
From greeting with the front desk staff to our checkout was top notch
Sue is an Exceptional Ambassador for her workplace and town. So personable, helpful and feels like chatting with an old friend. She made our stay. Answering multiple questions as giving directions and hints. Made our stay awesome
Thanks to All at the Premier Inn
From greeting with the front desk staff to our checkout was top notch
Sue is an Exceptional Ambassador for her workplace and town. So personable, helpful and feels like chatting with an old friend. She made our stay. Answering multiple questions as giving directions and hints. Made our stay awesome
Thanks to All at the Premier Inn
Yuan-Hsin
Budget hotel, clean and good location. Walking distance to train station 15 min, 7 min national express bus from airport. Noises from construction and traffic on both sides.
Kevin
Great location for a Cruise Hotel
Anika
Great location and rooms are well layed out.
Location & surroundings
Premier Inn Southampton City Centre
6 DialsNew Road, Southampton, United Kingdom
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Premier Inn Southampton City Centre
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