Name: ibis budget Southampton Centre
Address: Western Esplanade3 West quay roadHampshire, Southampton, SO 151RA, GB

8/10

Excellent

25 Jul 2026

Doris

Centrally located; easy walk off cruise ships and to the train station.
Minimalist furnished room with sufficient space.
Helpful staff, secure access to the building and rooms .
Easy walk to shopping, the old Town with its many restaurants and historic buildings.
Would stay here again.

6/10

Pleasant

23 Jul 2026

William

Good for one night before or after a cruise. Nicer hotels in the area for a longer stay.

Friends_and_family Friends

8/10

Excellent

21 Jul 2026

Nicola

Absolutely perfect fit a cheap stay in the City. Super close to Centre/Station, basic but clean and friendly with everything you need. Totally recommend.

Friends_and_family Family

8/10

Excellent

16 Jul 2026

Jack

Check in was easy, and staff were helpful regarding parking. Room was clean and comfortable enough for a couple nights. Towels and wash gel provided. Nice to include a table fan because of the hot weather. Could have done with some more sockets in the room - only 2 sockets and one was used by the fan.

Partner

2/10

Poor

12 Jul 2026

John

It was 29C and zero AC (or air cooling) as they called it. We baked. No water available to purchase. It was unbearable. Whenever we went to the desk the staff wouldn't make eye contact with us... luckily it was only one night.

Family

6/10

Pleasant

12 Jul 2026

Michaela

This is a very budget hotel, you get what you pay for, which isn’t much. The staff were rude and unfriendly. We had a triple room and you got a double bed and a bunk over the double. Basically that’s it. I would say it’s what I would think a hostel would look like. It was only for one night so we just grinned and beared it. Won’t be back

Friends_and_family Family

4/10

Poor

11 Jul 2026

MR MARK W

The hotel was awful, checking in took ages, the room was clean but ting with the aircon very noisy but with no effect. Would not stay there ever again

Friends_and_family Friends

4/10

Poor

11 Jul 2026

Carolyn

Hideously overpriced for what you actually get. I understand this is a budget hotel and you can't expect luxury, but even budget hotels should provide the basics.
For a room costing over £120 per night, I was disappointed to find there were no towels, no hairdryer, no tea or coffee-making facilities, very few power sockets, and no separate bathroom. There was only one usable power socket, which was already being used by the fan and was on the opposite side of the room from the bed. The mirror was above the sink in the bedroom, and the shower cubicle was also in the bedroom. Thankfully, the toilet was at least partitioned off, as having no privacy at all would have been a step too far.
The room felt poorly designed, cramped, and lacking in practical features.
On the positive side, the bed was comfortable, I slept well, and the staff were friendly and welcoming.
However, would I stay here again? At the current price, absolutely not. In my opinion, anything over £70 per night for this room is poor value for money.
My partner and I have stayed in many hotels recently while travelling to car shows, and we've paid significantly less for rooms that offered far more in terms of comfort, facilities, and overall quality. With the current cost of living, value for money is more important than ever, and unfortunately this hotel simply didn't deliver.

Partner

6/10

Pleasant

10 Jul 2026

Marion

This was inexpensive for 3 of us, perfectly functional and great central location near west quay and train station. We asked for a third towel as only 2 in room, they were unable to provide this which I thought was a bit poor.

Partner

6/10

Pleasant

09 Jul 2026

Angela

The room was small and clean. It is great for an overnight stay or short stay. There are shops and restaurants within walking distance. The national express and train station is within walking distance.

Friends_and_family Family

4/10

Poor

09 Jul 2026

Brady

Not the best stay. Rooms were dirty, sheets not the cleanest. Our key cards kept deregistering from our rooms so we were constantly up and down to reception. I appreciate it's a budget hotel and the price reflected the stay but could have been better

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Harold B

Small room, small bathroom with the bathroom sink in the room itself, breakfast is basic. No A/C but a cooling system. Some of the staff are nice others are not so. One of them came to steal my wife’s eggs luckily I was watching and she ran away.

Partner

4/10

Poor

06 Jul 2026

Patricia

No air conditioning. The room was extremely hot :(

Partner

6/10

Pleasant

05 Jul 2026

Mary Sze Kee

Is the rooms was ok size for the 3 of us. However I found the floor very dusty especially under the bed as I dropped an earring and it was very dusty. Very basic hotel with no tea and coffee and kettle in the room. Had to ask the reception for a hairdryer. However it was a good location. Have McDonald's and Ikea next door. Can see our cruise ship from our window.

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

Claire

Budget but name, budget by nature. This is a no frills hotel, good if, let me required a night to break a journey.
It is undergoing refurbishment with scaffolding wrapped around.
Rooms are not well sound proofed, and breakfast was of a budget quality, albeit provided a continental selection.
If you want items such a tea/coffee or a hairdryer in the room, look elsewhere. If you just need a bed for the night, this is fine.

Partner

2/10

Poor

03 Jul 2026

Tamara

Great if you like scaffolding right outside your window... No place to hang clothes or draws to put anything in. I did not book this place.

Partner

2/10

Poor

03 Jul 2026

Tamara

Great if you like scaffolding right outside your window... No place to hang clothes or draws to put anything in. Called Expedia and they said nothing they can do. I did not book this plaxem

Partner

6/10

Pleasant

02 Jul 2026

ronnie lee

The hotel is close to the cruise Terran’s train station. There is a nice mall nearby with a food court. The room is very basic. Limited choose continental breakfast and coffee.

Partner

10/10

Exceptional

01 Jul 2026

Yue Jin

All good

2/10

Poor

01 Jul 2026

Anna

Very basic room with no tea/coffee-making facilities, drinks chiller in foyer not working. One of the towels was damp and looked as if it had been used. There was scaffolding right outside the window so I was unable to leave it open despite warm weather in case workmen looked in in the morning. However the main problem was that I accidentally put my booking through twice because I was on a train with patchy signal and did not receive the first booking confirmation. Ibis failed to respond to requests to consider a refund. The room would have been just about acceptable for the advertised price but I was very disappointed to have to pay double for it.

Self

2/10

Poor

01 Jul 2026

Anna

Very basic room with no tea/coffee-making facilities, drinks chiller in foyer not working. One of the towels was damp and looked as if it had been used. There was scaffolding right outside the window so I was unable to leave it open despite warm weather in case workmen looked in in the morning. However the main problem was that I accidentally put my booking through twice because I was on a train with patchy signal and did not receive the first booking confirmation. Ibis failed to respond to requests to consider a refund. The room would have been just about acceptable for £77 but I was very disappointed to have to pay £154 for it.

Self

2/10

Poor

30 Jun 2026

Yanzhang

There was no AC No fans in the room. And the staffs were not providing any help! I will not recommends it to anyone!

Partner

8/10

Excellent

28 Jun 2026

Willem

It was not stated anywhere that for ‘full breakfast’ we needed to go to the adjacent hotel.

Friends

10/10

Exceptional

28 Jun 2026

Lee

Good parking, just leave registration number on computer. Staff helpful. Very basic, but expected for price. Good location near a tgi friday and high street, port, parks and old town all in walking distance. Continental breakfast is extra and probably overpriced for what is available. Overall would recommend.

Friends_and_family Family

4/10

Poor

27 Jun 2026

Geraldine

Worst hotel we’ve stayed at in Southampton - never again. One lift for all hotel guests and all the housekeeping teams. Impossible trying to get in the lift.

No air conditioning. No fans. Just a wall mounted heater that apparently blew the air around - that was worse than useless.

Hand gel bottle fell off the wall during the night. No hand towels just one bath towel each. One skimpy pillow each.

No cooked breakfast available in the hotel.

Family

2/10

Poor

27 Jun 2026

Peter

Hotter than the sun with no AC, avoid in summer.

2/10

Poor

21 Jun 2026

Andy

Probably the worst hotel ive ever stayed in. Rooms more akin to a dirty prison cell. Place stank of cigarettes and bleach. As it was a concert night went from £50 to £260 wouldn't recommend, stayed in some reasonable ibis hotels but this is awful. Don't normally leave reviews but travel lodge a much better budget safe bet. If advise you avoid it is awful! Sorry. Staff nice sheets clean. But ut just stank of dirty pubs.

Partner

2/10

Poor

21 Jun 2026

Erika Joyce

Very disappointing stay. Our first room had a leaking air conditioner. When I reported it, I was told maintenance could only look at it in the morning, but we were eventually moved to another room. Unfortunately, the air conditioner in the second room was dirty and blew dust around the room. It was also very hot and uncomfortable.

We didn’t complain again because we didn’t want to make a fuss, but the overall experience was unpleasant. The hotel looked much better in the advertisements than it was in reality. I won’t be staying here again.

Family_with_children

8/10

Excellent

21 Jun 2026

BATIA

great spot for shopping.

Partner

6/10

Pleasant

18 Jun 2026

Timothy

We use this hotel to stay two nights before the cruise. It was clean and fit our needs. I was with my husband and my 21-year-old son. We were able to get one room that slept three people. My son had his own twin bed above our which made him happy. The bathroom is literally in the same room so it’s very little privacy. However, this fit our needs for an inexpensive stay. McDonald’s and Fridays is in the same parking lot if you need a quick meal. There is a mall within a 10 minute walk from the hotel which has restaurants. There is also an outdoor walking area with a lot of stores. There is also IKEA a Boots pharmacy/store, a toy store and electronic store across the parking lot. 10 minute walk to the Norwegian Cruise Court. The hotel was very simple and clean and fit our needs as we were not in our hotel for very long slept to sleep.

Friends_and_family Family

2/10

Poor

17 Jun 2026

Darren

Not great - building is tired

6/10

Pleasant

16 Jun 2026

Carole

It has been awhile since I have stayed at an Accor hotel. I did not understand that there is an Ibis and an Ibis budget, I thought they were one in the same. I won't make that mistake again. No air conditioning in a heat wave, but a small inadequate desk fan. One type soap to cover hair, face and hands. Nicely painted room but flooring was strange, half nice and half very aged and cuts in wall above the toilet. Shower was nearly non-existent, it was so tiny and a part of the room, an alcove in the wall, not a separate room. No hand towels, just 2 bath towels. It was very convenient, a short walk from the National Express bus station from Heathrow and a TGI Fridays and a McDonalds just steps away. A short walk to the cruise pier or a 10 pound taxi drive.

Self

8/10

Excellent

15 Jun 2026

eric

Handy to train/bus station. Easy walk to cruise boat and downtown. Rooms and hotel basic but sufficient for reasonable price. One Negitive…room was hot as air conditioner didn’t work.

Partner

6/10

Pleasant

14 Jun 2026

Jacques

Bien localisé pour une croisière !

Partner

8/10

Excellent

14 Jun 2026

Martin

Good value for money, helpful staff. OK for a one night pre cruise.

Partner

10/10

Exceptional

13 Jun 2026

Thomas

Value for money. It is exactly what it says . Budget.
Staff are extremely helpful and kind. Place is very very clean. Dont book if you expect a mini bar and kettle. Its not that kind of place.
For transport and a very short walk over the road to the train station - its perfect

Business

2/10

Poor

12 Jun 2026

Nathan

Staff were friendly and the location was good. The hotel was basic but I suppose it is a budget hotel but the other guests or the assumption they were guests were very unsavoury, felt unsafe, woman in the area has her handbag stolen through force. The hotel felt very uncomfortable. Not recommended for families with children

Business

4/10

Poor

10 Jun 2026

ATEF

Breakfast needs improvement. Need a new coffee machine, and add new items for breakfast. Very poor choices.

Partner

2/10

Poor

09 Jun 2026

Ludivina

AC was not working and didn't even provide a fan nor moved us to different room. My son was struggling the entire 4 nights we were at their property.

Family_with_children

10/10

Exceptional

09 Jun 2026

Adele

It’s a basic room .. nothing fancy.

Partner

8/10

Excellent

09 Jun 2026

David

For my one-night, pre-cruise stay it was sufficient - clean bed, quiet - but the hotel is older and looking a little long in the tooth (scaffolding outside the front of the hotel didn't help - but I suppose that's a good sign that they're maintaining/updating the property). On check-in they gave my room to another guest (other than an awkward encounter, with both of us going back down to the front desk, it was no problem). Passed on the breakfast - they said it can be hit-or-miss (in terms of food remaining) and (in my opinion) was pricey for what you got. But if you're leaving from the Horizon Cruise Terminal it's really hard to beat - less than a half-mile walk from the lobby to boarding ship - and it's about that same difference to walk to the center of town. Based on location alone I'd recommend and stay there again if in Southampton.

Self

10/10

Exceptional

06 Jun 2026

Judith

This is Budget level so one doesn’t expect much, which is fine. I arrived early, had already checked in online, it was quick and I very much appreciated being able to drop off my backpack rather than waiting until 2 or 3:00 which is nonsense with some hotels.

Self

8/10

Excellent

06 Jun 2026

ron

Property was clean, everything worked as it should. Front staff were very courteous and let us store our bags for the day until check in. Property was very close to the cruise ports and train or coach stations so very handy. Would stay here again.

Partner

4/10

Poor

05 Jun 2026

Bobby

During breakfast, I saw one guy licking his fingers. May be the food was good (indeed the food wasn't good). Then he started to pick a few pieces of bread. I feel disgusting.

6/10

Pleasant

31 May 2026

ELAINE

You get what you pay for... or so I thought, until I was talking to fellow travellers. They were raging about the cost of this budget hotel. I thought it was reasonably priced.

It is basic, no frills, no vending machine, nowhere to put your clothes except a peg on the wall or a bench. That said, the bed was comfortable and there was a fan in the room. This was really useful given the air con didn't appear to be controllable. I reduced the setting to cool down from 30 degree weather outside and it hovered at 26 degree so not really worth the noise.

I asked to use a hair dryer and the staff couldn't be more helpful. I also was given a room early without a problem. Altho' there's not a lot of amenities in the hotel, the staff were really helpful in signposting me.

Improvements i'd recommend are 1] move the mirror closer to the one double plug in the room. 2] put in an additional plug beside the bed and 3] fix the aircon and put instructions into the room!

Self

6/10

Pleasant

31 May 2026

Louise

It is a budget hotel and you get a great sized, clean room with shower and toilet. There isn't a separate bathroom, the shower and sink is in the room with a separate small room with a toilet.

Location is great, being less than 5 mins walk to the train station, Ikea and West Quay.

The things I'm missed was the tea/coffee making facilities.

I think it is expensive for what it is but was fine for one night. However, if I was staying again, I would try to get into the Ibis or Novotel which are next door as they aren't much more expensive and have much better facilities.

Friends_and_family Friends

4/10

Poor

31 May 2026

Jeriel

The room was clean with comfortable bed. The size is very small as it is a very budget accommodation. The carpets are old and need updating but the rooms do not have carpets so they are clean. The staff is very friendly and accommodating. One night is okay for a stay but probably not more than that. Not really comfortable to stay in.

6/10

Pleasant

30 May 2026

John

This is a very basic hotel , budget is the correct name not sure it was good but value

Partner

10/10

Exceptional

30 May 2026

Elizabeth

Fab as ever! Thanks to the team

Partner

10/10

Exceptional

29 May 2026

Yuan-Hsing

The room is clean and staff is friendly. Missed the breakfast by 10 minutes, didn’t realize it was 6:30 to 10 am only.

Partner

6/10

Pleasant

29 May 2026

Jenny

very
good

Friends

4/10

Poor

27 May 2026

Francis

Parking easy and close yo hotel

Partner

8/10

Excellent

26 May 2026

Desmond Siu-Man

Convenient Location for Cruise Terminal

Family

8/10

Excellent

24 May 2026

NEIL

Clean and comfortable room, but no coffee making facilities. Also, no cooked breakfast available. Overall, though, good value for the money.

Self

8/10

Excellent

24 May 2026

Rebecca

Perfectly acceptable for a short stay. Close to Southampton Central, Mayflower and Horizon Cruise Terminals and West Quay shopping center.

Partner

10/10

Exceptional

23 May 2026

Colin

Very good thanks would stay there again

Partner

6/10

Pleasant

23 May 2026

Rick

This is a budget hotel, we got what we expected. Nothing fancy, nothing extra, just the basics.

Close to cruise terminal, and local needs, close to tourist exploration.

Very cool town wish we stayed in town a few extra days

Partner

6/10

Pleasant

22 May 2026

Ajay

Very basic. No tea/ coffee tray in the room. Basic breakfast I didn’t even bother.
Would not stay here again.

Self

6/10

Pleasant

19 May 2026

Rose

The property is okay if you’re using it for an overnight stay before boarding a cruise. It is definitely conveniently located to the cruise port. The staff was helpful with giving us the information for a taxi service which was affordable for a 6 passenger. We reserved it the night before. The hotel staff also had information about which port we would be leaving out of for our ship. Sky princess left out of mayflower 106. They don’t have amenities in the room such as a blow dryer but had one at the desk, same with an iron.

Family_with_children

4/10

Poor

16 May 2026

Jonathan

Scaffolding outside, very basic, guess that’s what you get for the price.

Self

6/10

Pleasant

15 May 2026

Linda

So, I appreciate that this is a “budget” hotel (although I felt the £107 per night price wasn’t overly budget!) but my room basically consisted of nothing but a bed, a shower, toilet and tv. The bed and pillows were really hard, which left me with a sore back and neck, there was literally NOWHERE to sit apart from the bed, no kettle or anything in the room, including even water.. I did see some fridges with cold drinks in reception, but £2.75 for a can of Fanta? Ridiculous. Yes it was convenient for the venue I was attending for a wedding, but would I go there again? Certainly not at that price!

10/10

Exceptional

11 May 2026

Danny

So far so good ,it is a convenient place to stay for the cruise ship

Partner

6/10

Pleasant

10 May 2026

Harold

Room was small but clean.

Self

8/10

Excellent

09 May 2026

Rhea

Clean room, breakfast okay.

Partner

4/10

Poor

09 May 2026

Antonis

Very basic room. Bed ok. Room felt like being in a container. No hand towels. Breakfast was not great. No fresh fruit. Had to ask for items as buffet was almost empty.
Would not stay again

Partner

8/10

Excellent

03 May 2026

joseph

Great location close to terminal for cruises .. nice & clean with friendly helpful staff

Partner

10/10

Exceptional

02 May 2026

Nicholas

Did not have breakfast or parking

8/10

Excellent

01 May 2026

James

Was ideal for my stay for the Ipswich match

Self

4/10

Poor

28 Apr 2026

Jack

Site was undergoing lots of renovations, lights in the room were broken, skirting boards were not dusted, and the noise and smell from the outdoors made it very hard to sleep.

However the bed and washing facilities were okay.

Partner

4/10

Poor

28 Apr 2026

Linda

The location was great, but the hotel itself was very disappointing. There was a smell of cigarette smoke throughout the building. The room was smaller than expected. Bathroom facilities were acceptable.
Breakfast was advertised until 10 o’clock in the elevators however that was only Saturday and Sunday hours. It ended earlier on weekdays. Very few options. Coffee, tea, juice, fruit, sliced cheese, sliced meat.
No eggs
I would not recommend this hotel

8/10

Excellent

26 Apr 2026

Dave

A room for the night ! Cheap and easy - conveniently located

Partner

2/10

Poor

26 Apr 2026

Theresa

Terrible

Family

4/10

Poor

25 Apr 2026

Graham

Other than parking which you had to pay for, nothing is good. Pay the extra and go somewhere else.

6/10

Pleasant

25 Apr 2026

Vivian

Room was clean, but one night was enough. Okay, for a sleepover before boarding a cruise.

Partner

6/10

Pleasant

25 Apr 2026

richard

Very tiny room! Basic without coffee maker and no Kleenex tissues
Plenty of towels but no wash cloths they do have a washer and dryer though costs 5 pounds
I would not recommend this hotel to anyone traveling with much luggage!
No clothes closet only a small peg to hang things on
We would not choose to stay here again

8/10

Excellent

20 Apr 2026

Tia

Mini weekend break

Partner

4/10

Poor

20 Apr 2026

Afsoon

People walking around the hotel at night, shouting and screaming. The hotel is not clean and needs repairs.
It doesn't match the price.

8/10

Excellent

10 Apr 2026

Stuart

Yes

Business

2/10

Poor

10 Apr 2026

Jeannette

The room was unsuitable for us so had to check in other Ibis hotel
It was suitable for disabled persons very uninviting
No tea facilities or bath to use
Hugely disappointing
Request refund asap
Ms j Evans

8/10

Excellent

09 Apr 2026

Claire

Very helpful at check-in and I got into the room about 2.30pm as it was ready. The hotel was clean, although it is in need of a refresh but I only needed somewhere to sleep. Overall, I was very pleased with my choice of hotel

Self

2/10

Poor

05 Apr 2026

Nigel

On arrival we were allocated a room and the tv didn’t work. The guy on reception moved us to room 103 and we had no pillows and the bed stunk. There was a hole in the back of the door and the decor through out the hotel was poor. My wife slept in her clothing as it felt like there were bugs in the filthy mattress. This place is to be avoided at all costs.

Partner

8/10

Excellent

04 Apr 2026

Mandy

Just got off a 5 week cruise with 7 cases and was able to check in our room at 9.30am instead of 3pm was very happy

Family

8/10

Excellent

04 Apr 2026

Philip

Central location close to main shopping and near to train station

Self

6/10

Pleasant

02 Apr 2026

Steve

Was quite disappointed with the continental breakfast what was given wasn’t what was on the picture no baguette looked dry and stale, The bedrooms didn’t have plug sockets by the bed to charge your phone they was all by the tv, The cleanliness of the rooms was good and had clean towels and bedding.

Partner

6/10

Pleasant

30 Mar 2026

Joanne

Location was great, the hotel was not very clean, the receptionist was very friendly, would pay a bit more next time

Partner

8/10

Excellent

30 Mar 2026

Jenny

Great value. Small clean room with all you need for a short stay

Self

6/10

Pleasant

29 Mar 2026

gemma

Basic but as expected. Other clientele questionable

4/10

Poor

25 Mar 2026

Vinit Kumar

Staff were good but room was ok. Hotel property like lift were not working, key cards were barely responsive.

Friends_and_family Friends

10/10

Exceptional

21 Mar 2026

William

Room was clean, shower plenty of hot water at all times. Lift out of order (these things happen!!), the stairs probably were better for me anyway!! One night stay to see band, 1865 club - only 20 min walk away, ideal for somewhere to crash. Station only 10 min away. Have stayed before and will stay again.

Self

2/10

Poor

20 Mar 2026

Verified traveler

Worst hotel ever lift broke I couldn’t get to 4th floor so we had to book into another hotel

6/10

Pleasant

28 Feb 2026

Russell

Budget hotel, did the job.

Friends

10/10

Exceptional

22 Feb 2026

martin

Great night's stay ,courteous staff friendly very good Continental Breakfast ,,room was spotless its a budget hotel ,its perfect for the Railway Station £42 was certainly a bargain..I will use it again..

Partner

6/10

Pleasant

09 Feb 2026

George

Room condition wasn’t amazing

Leisure Partner

10/10

Exceptional

07 Feb 2026

William

Room was clean n comfortable, ideal for 1 night stay. Plenty of hot water for shower. Can’t fault.

10/10

Exceptional

05 Feb 2026

Mary-Jade

The gentleman on the desk when we arrived was very helpful and friendly. The room was basic but adequate for the low price. We stayed in (I think), room 216 and the door was playing up and wouldn’t close properly so this could do with being looked at.

Friends_and_family Family

10/10

Exceptional

26 Jan 2026

David

All good :-)

8/10

Excellent

23 Jan 2026

Edward

Very clean. Was impressed my bins and towels were changed daily. Made stay better as was for work and good to come back each night to tidy room. Thank you to Housekeeping, they were friendly and reception people were friendly. Guy with beard and younger woman with short black hair. Quiet place too so good sleeps. Very easy from coach station to find, and train too.

Self

8/10

Excellent

14 Jan 2026

George

Cheap and cheerful. Room was clean and functional, perfect for a one night stopover.

Partner

6/10

Pleasant

11 Jan 2026

William

The staff were friendly and helpful. The room had everything i needed and was clean. Bed was comfy.