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No 4 Carlton Hotel

Southampton · United Kingdom

4 Carlton CresView location

9.6/10Excellent171 Reviews
Cleanliness10.0/1010.0
Service9.8/109.8
Comfort9.8/109.8
Condition9.8/109.8
Amenities9.8/109.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About No 4 Carlton Hotel

Enjoy a central Southampton stay at No. 4 Carlton Hotel, conveniently located within a 5-minute drive of WestQuay Shopping Centre and the University of Southampton. This hotel offers individually decorated guestrooms featuring complimentary minibars, espresso makers, and premium bedding.

Start your day with the complimentary continental breakfast served from 7:30 AM to 10:30 AM. Amenities include concierge services, a fireplace in the lobby, and an airport shuttle (surcharge applies). Each room boasts a 50-inch Smart TV with satellite programming and complimentary Wi-Fi.

Private bathrooms are equipped with rainfall showerheads and complimentary toiletries. Nearby attractions include Solent University, Southampton City Art Gallery, and the Mayflower Theatre. The hotel is also 2 miles from the Southampton Cruise Terminal and 6. 3 miles from New Forest National Park.

Read more about this hotelShow less

With a stay at No.4 Carlton Hotel, you'll be centrally located in Southampton, a 2-minute drive from WestQuay Shopping Centre and 5 minutes from Southampton Cruise Terminal.

This hotel is 6.3 mi (10.1 km) from New Forest National Park and 9.5 mi (15.3 km) from Paultons Family Theme Park - Home of Peppa Pig World. Make yourself at home in one of the 9 individually decorated guestrooms, featuring free minibar items and espresso makers.

Your memory foam bed comes with premium bedding. 50-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. The front desk is staffed during limited hours.

A roundtrip airport shuttle is provided for a surcharge (available on request).

Popular amenities

Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Minimum guest age is 18 Caters to adults only Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Guests under 18 years old are not permitted at this adults-only property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:30 PM. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: GBP 160 per vehicle (one-way, maximum occupancy 4)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Chinese (Cantonese)

    English

    Spanish

Nearby attractions

Solent University 0.5 km / 0.3 mi
Southampton City Art Gallery 0.6 km / 0.4 mi
Civic Centre 0.7 km / 0.4 mi
Southampton Guildhall 0.7 km / 0.5 mi
SeaCity Museum 0.8 km / 0.5 mi
Mayflower Theatre 0.8 km / 0.5 mi
The Common 0.9 km / 0.6 mi
WestQuay Shopping Centre 1.1 km / 0.7 mi
St. Mary's Stadium 1.4 km / 0.9 mi
The Quays 1.7 km / 1 mi
Old City Walls 1.8 km / 1.1 mi
Tudor House and Garden 1.8 km / 1.1 mi
Grosvenor Casino 1.9 km / 1.2 mi
Mayflower Park 2 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 9
  • hotel
  • Wi-fiExtra charge
  • Laundry service
  • Breakfast
  • Continental breakfast
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

Guest reviews

What other guests saying about No 4 Carlton Hotel

9.6
Excellent
171 Reviews
Cleanliness
10.0 /10
Service
9.8 /10
Comfort
9.8 /10
Condition
9.8 /10
Amenities
9.8 /10
75 reviews shown
10/10
Exceptional
18 Jul 2026
Vicki
This is a great hotel
Beautifully decorated
Amazingly comfy
A must stay if you are in Southampton
Partner
10/10
Exceptional
25 Jun 2026
Michelle
Beautiful! best hotel I stayed in during my whole London trip’
Self
10/10
Exceptional
08 Jun 2026
Kyla
Beautiful Boutique Hotel- pricey but worth the money!
Partner
10/10
Exceptional
08 Jun 2026
Valerie
Beautiful room, super friendly staff! Close to lots of restaurant options. Delicious breakfast, lots of options and filling! Close to cruise port and train station.
Partner
10/10
Exceptional
06 Jun 2026
baher
Clean intimate very helpful staff
Partner
10/10
Exceptional
27 May 2026
john
Top notch stay. Great breakfast, wonderful staff
Partner
10/10
Exceptional
24 May 2026
Oeter
This Carlton hotel was awesome. Stayed there got English breakfast served daily choice of three things plus a fresh fruit bowl is set out with juices and bread daily clean and impeccably clean Michael. The manager was phenomenal with his history thoughts and the two girls behind the desk were like they were your kids. They were so loving caring and you asked her and you got it couldn’t have stayed at a better place.
Family
10/10
Exceptional
26 Apr 2026
Dave
Great find

100% will be staying here again

The room was excellent
Partner
10/10
Exceptional
19 Apr 2026
Gordon
Decor to a high standard, breakfast was excellent, immaculate.
10/10
Exceptional
19 Apr 2026
Sean
Really comfy room, intimate, oppulent, friendly staff, great breakfast.
Friends_and_family Family
10/10
Exceptional
28 Feb 2026
Dana
The staff were very helpful and polite in response to my requests by email and again on our arrival.

The room was fabulous as was the property overall. It is very deserving of it's boutique hotel credentials.

Breakfast was superb.

Partner
10/10
Exceptional
21 Feb 2026
Sara
A beautiful hotel. Exceptionally clean and well presented throughout. Polite and helpful staff with delicious breakfast included and complimentary drinks in fridge.
Partner
10/10
Exceptional
15 Feb 2026
James
Absolutely fantastic, all we expected and more . The room was fantastic, the food was amazing and the the staff were super friendly. Greg was hands on to make the breakfast just perfect.
Thank you
Partner
10/10
Exceptional
03 Jan 2026
Adam
Lovely small hotel. Staff very friendly and efficient. Great cooked breakfast.
Leisure Partner
10/10
Exceptional
27 Nov 2025
Hans Peter
This exquisite little hotel is an architectural gem, beautifully decorated, comfortable rooms with sumptuous bathrooms, designed for luxury getaways. No food service is offered, except a token continental morning starter, but ample dining is available within walking distance. Hotel staff is very helpful, friendly and discreet. We would gladly have spent more nights here, and heartily recommend the Carlton for a unique experience.
Leisure Family
8/10
Excellent
23 Oct 2025
Gregory
Decor, hotel quality, and cleanliness was excellent. Lots of great amenities included. Guest service was friendly and efficient. Important to note that there is no elevator. Also, glassed in bathroom was not very private and sound through ceiling and room door was very noticeable.
Leisure Partner
10/10
Exceptional
21 Oct 2025
Linda
Beautifully appointed rooms, exceptional service, and perfect healthy breakfast. Once the breakfast room is accessible it will be a 5-star experience.
Leisure Partner
10/10
Exceptional
18 Oct 2025
Neal
Well appointed and grand property with excellent attention to detail. Quiet and intimate. Loved it.
Leisure Family
10/10
Exceptional
18 Oct 2025
Robert
Very friendly.
10/10
Exceptional
16 Oct 2025
Sophia
Absolutely amazing
Leisure Partner
10/10
Exceptional
10 Oct 2025
Julia
I could not find any fault with our stay. As it's a boutique hotel, there isn't any facility and restaurant; that could be the only minus.
Leisure
10/10
Exceptional
28 Sep 2025
Sonia
Gorgeous hotel. Staff is very friendly. Our room was spectacular. Highly recommend
10/10
Exceptional
28 Sep 2025
Stuart
Great boutique hotel, spotlessly clean, helpful staff. Overall excellent experience
Partner
10/10
Exceptional
26 Sep 2025
Carmela
Staff was great, especially Adam who was very helpful. Little extras offered at hotel like in-room complimentary wine, coffee, snacks and morning breakfast. Would highly recommend this property.
Leisure Partner
10/10
Exceptional
23 Sep 2025
Nicholas
Room looked good and was comfortable. Great, friendly staff and good cleaning in the room. The continental breakfast served to the room was perhaps not to the same \"level\" of quality as the rest of the hotel experience. There was some road noise at times, being on the front and potentially due to the single glazing. I'd suggest requesting a room on the back if you are a light sleeper.

Overall an enjoyable stay
Leisure Partner
6/10
Pleasant
23 Sep 2025
Bev
Room was nice but no elevator and the bathroom wall is see through glass. That took some getting used to.
10/10
Exceptional
21 Sep 2025
dennis
Great location
10/10
Exceptional
14 Sep 2025
Timothy
The location was walkable to everything in the charming town of Southampton. We stayed a couple nights before getting on a cruise ship. I recommend it! The room was very small but the location was very walkable to restaurants and around the block to Notre Dame Cathedral. The staff couldn’t have been more helpful and friendly! A+++
Leisure Partner
8/10
Excellent
07 Sep 2025
Frederic
The room was large, well decorated and well equipped. Bathroom was beautiful. Walking distance from city centre
Leisure Partner
10/10
Exceptional
06 Sep 2025
Phillip
The staff were superb and took care of every need with a smile. Very nice boutique hotel for the price.
Leisure
10/10
Exceptional
03 Sep 2025
William
An exceptionally good experience for jet lagged travellers about to go on a cruise. Thanks very much to the wonderful staff!
Leisure Family
10/10
Exceptional
30 Aug 2025
Michael
This \"boutique style hotel\" is awesome. The staff go way above and beyond. The rooms are exquisite.We stayed here twice to this month, and both times were excellent. The hotel is close to the cruise port.We highly recommend this hotel for your stay in Southampton.
Leisure Partner
10/10
Exceptional
30 Aug 2025
John
Gorgeous room in a quiet walkable spot near restaurants. The room exceeded expectations- just beautiful! We enjoyed the breakfast. The staff was lovely. Our best stay in the UK! Highly recommended.
Leisure Partner
10/10
Exceptional
29 Aug 2025
Ronald
Owner was so kind. Beautiful room!
Leisure Partner
2/10
Poor
26 Aug 2025
Carrie
I was staying on the main floor room #1 which was just next to the main entrance and also right across the reception area. Every time when guests were coming in or out, the door was slammed and I could hear their conversation. It was throughout the night until almost midnight, and in the morning as early as 5 am when guests were checking out. The room was not big and the bed was close to the window I could hear the conversation between the guests and their pickup drivers. Both myself and my husband couldn’t sleep all night.
Leisure Family
10/10
Exceptional
25 Aug 2025
Francis
Beware. The room next to main entrance is noisy because of traffic and guests check in late at night and out early in the morning.
Leisure Family
10/10
Exceptional
25 Aug 2025
Susan
Beautiful room! Everything was wonderful. Breakfast delivered to our room at the time we asked. Complimentary mini bar with coffee and snacks as well. Walkable to the town area. Transportation scheduled for us to the port. I would highly recommend this hotel.
Leisure Partner
10/10
Exceptional
16 Aug 2025
Edward
Very personal and attentive service.
10/10
Exceptional
14 Aug 2025
Courtney
Staff was very friendly and helpful. The room was quite nice with all the amenities one needs to be comfortable.
Leisure Self
10/10
Exceptional
13 Aug 2025
Michael
Awesome hotel. Short taxi ride to the cruise port. Staff are great. Room excellent.
Leisure Family
10/10
Exceptional
03 Aug 2025
Verified traveler
Exquisite
10/10
Exceptional
26 Jul 2025
Valerie
Loved our one night stay, so relaxing and gorgeous room!
10/10
Exceptional
25 Jul 2025
Roque Borja
Great stay! Staff was courteous and helpful. Rooms were nice and clean, and the location was a joy to explore with great dining and shopping options close by!
Leisure Partner
10/10
Exceptional
23 Jul 2025
Irene
This boutique hotel is an absolute gem! With only 9 rooms, it offers an intimate and personalized experience. Housed in a beautifully restored historic building, the design is simply stunning — a perfect blend of classic charm and modern comfort.
The rooms are quite spacious, featuring elegant décor, large bathrooms, and very comfortable beds. Although there is no elevator (due to the age and preservation of the building), the narrow, spiral staircase is a charming architectural detail. The hotel staff are wonderfully friendly and more than happy to assist with luggage if needed.
A lovely bonus: breakfast is included and adds to the overall value. Located in a quiet area of Southampton, this hotel offers a peaceful retreat while still being close to everything.
Highly recommended for a stylish and memorable stay!
Leisure Friends
10/10
Exceptional
22 Jul 2025
Caridad
The staff went out of their way to make us feel welcomed and were very helpful. We had difficulties getting a taxi when arriving to the airport but Sofie, from the front desk, made arrangements for us to be picked up.
Leisure Partner
10/10
Exceptional
19 Jul 2025
Beverly

Cozy Hotel

Although not near the cruise port, it was great for walking and seeing the whole city. Breakfast is served in your room but hotel has bought the property next door for a breakfast area and additional rooms
Partner
10/10
Exceptional
16 Jul 2025
Gary
This was a lovel boutique hotel close to restaurants and shops. The staff were very helpful.
8/10
Excellent
08 Jul 2025
Richard

Nice Hotel in Southampton

Beautiful decor in an old heritage building. The furnishings are top-notch, and Mandice were very welcoming and nice to interact with. Our room was nicely furnished and comfortable; the air conditioning was excellent. Two small issues were the lack of hot water at the bathroom sink and the broken curtain closing system. The hotel is located in a generally quiet area; however, on Friday night there was a loud drunk man yelling on the sidewalk below our windows at 4 a.m.. The continental breakfast is boxed and delivered to your room in the morning. Also, because it is an old building in a heritage area they are not allowed to fit an elevator.
Partner
10/10
Exceptional
30 Jun 2025
david

Spa like experience

We travel often. This is probably one of the nicest hotels we have experienced. The bathroom was gorgeous and unbelievable. The towel warmer warms the spacious modern bathroom. We felt like we were staying at a spa. Location is great for walking to lunch and dinner. Would definitely stay again, if we come back to Southampton.
Partner
10/10
Exceptional
23 Jun 2025
Edmund
Very nice property, well cared for and nice people. Only downside is there are no stairs to the rooms which are on a narrow staircase. We did fine but others may have difficulty.

We really liked this place.
Leisure Partner
10/10
Exceptional
23 Jun 2025
Juli
Delightful boutique hotel.
Leisure Family
10/10
Exceptional
22 Jun 2025
Andrew

Southampton Gem

A very nice boutique hotel in Southampton. Nice comfortable rooms and bathroom, and excellent staff. This is a great location with so many things to do and some many choices of restaurants and bars right in the neighborhood.
Partner
10/10
Exceptional
22 Jun 2025
Kristy
Great boutique hotel! Loved everything about it!
Friends_and_family Family
10/10
Exceptional
19 Jun 2025
Gordon
Excellent hotel. Super staff!
Very accommodating and attentive to details.
Leisure Partner
10/10
Exceptional
10 Jun 2025
Sherry
The communication from the hotel was great. We booked last fall for our stay this May and out of the blue last fall I received an email from Kylie, she had seen in the news we had a hurricane coming our way and she passed on well wishes for our safety. That set the tone for what was a great place with great hospitality. They arranged transfers for us, the continental breakfast was lovely, and they are expanding, adding a restaurant and bar. Highly recommend these folks, they will take great care of you!
Leisure Family
10/10
Exceptional
03 Jun 2025
Amy
Friendly, genuinely thoughtful and accommodating! Thank you for a lovely experience! Peter made us feel at home and the most gracious morning manager stayed with us outside until our uber arrived! That’s going over and beyond customer service! Will definitely return our stay the next time we’re in Southampton!!!
Leisure Partner
10/10
Exceptional
31 May 2025
Thelecia
We had a great couple of nights at this charming boutique hotel before heading out on our cruise. The room was spacious with a fabulous bathroom and comfy bed. The only negative is the fact that there isn’t an elevator. So be sure to request at 1st floor room if that’s and issue. The hotel’s staff was very friendly!
Leisure Friends
10/10
Exceptional
27 May 2025
JohnyP
Quaint hotel. Lovely room.
Leisure Partner
10/10
Exceptional
17 May 2025
Robert

Wonderful boutique hotel with great appointments

We enjoyed the boutique hotel immensely. 9 comfortable rooms. We got ground floor as we were carrying 50 days of clothes for every weather condition!
10/10
Exceptional
13 May 2025
Darryl
This was a beautiful facility with a friendly and professional staff. Very well maintained. Highly recommend.
Leisure Partner
10/10
Exceptional
13 May 2025
Sheryl

Luxury in Southampton

A one night stay but we shall be back. This is a lovely hotel with lots of little extras that show true attention to detail. The staff in duty were extremely professional and courteous. We have already recommended the hotel to friends. A gem
Partner
10/10
Exceptional
08 May 2025
Daniel
Friendly staff. Great location with easy & safe walking to many restaurants, fast foods, coffee shops, & malls. Hot shower with good water pressure. Quiet rooms, great air conditioning. COMFY BED! Large flat screen tv & windows that opened for fresh air. Definitely worth the stay!
Leisure Partner
10/10
Exceptional
27 Apr 2025
Pamela

No 4 Carlton

The property was lovely! The room was large, well equipped, very comfortable bed, and with very appealing lighting. Definitely a great find!
Partner
10/10
Exceptional
05 Apr 2025
Maxence

Beautiful boutique hotel

Very nice welcome from the general manager Peter. Always smiling and happy.
Made us feel so welcome
Partner
10/10
Exceptional
13 Mar 2025
Jonathan

Beautiful boutique room - a pleasant surprise

Loved it - quirky boutique decor, very stylish and comfortable. Will be staying again when down in Southampton.
Partner
10/10
Exceptional
17 Nov 2024
Aimee
I never usually leave reviews but this hotel was impressive. Stunning decor throughout, it smelt beautiful, so clean and the bed was so comfy! When I walked into my room the heating was on so it was lovely and warm! The bathroom was luxury and I’m pretty sure it had heated flooring. I loved the fact there were wine glasses and cutlery in the room too. Coffee machine and milk in the fridge! It really was perfect! The staff were so kind and helpful, nothing was too much trouble! I felt like a princess staying here! Thank you so much for a wonderful stay! I didn’t want to leave 😂 I can’t wait to stay again ☺️
Business Self
10/10
Exceptional
23 Oct 2024
Howard
One of the best hotels I’ve ever stayed at. Old school charm with a modern touch.
Leisure Partner
10/10
Exceptional
09 Oct 2024
Sandra
Charming hotel. Easy to access cruise ship terminal.
Leisure
10/10
Exceptional
27 Sep 2024
Brian
Everything from Welcoming Staff to room size and decor was excellent. Recommendation for dining was spot on. The room served breakfast was very nice the pastries were terrific. If we ever have the need to be in Southampton again it would be our residence of choice!
10/10
Exceptional
22 Sep 2024
Judith
Beautiful property. We loved our stay in Southampton. Rooms are well appointed and the bathroom is just beautiful’ Bed was extremely comfortable.
The continental breakfast was fantastic. Close to museums and shopping.
Leisure Partner
10/10
Exceptional
20 Sep 2024
Sue-Lynn
Great boutique hotel. Close to shopping. Food and park. Great staff.
Leisure Self
10/10
Exceptional
20 Sep 2024
Michael
Exceptional!
Leisure Partner
10/10
Exceptional
16 Sep 2024
David

Elegant boutique hotel

Would recommend instructions with the coffee maker--how to use it was not intuitive. Also, for the kettle, there is no easy way in the room to fill it--the bathroom sink is quite shallow. Loved the room but there was no desk area for writing. That said, furnishings were love, bed super-comfortable, and overall appearance exceptional. Behind the Georgian facade is an ultra-modern hotel.
Partner
10/10
Exceptional
15 Sep 2024
Romulo
Excellent place to stay. Recommended to everyone.
10/10
Exceptional
14 Sep 2024
Tina
Fabulous hotel - beautifully decorated and fantastic staff.
Leisure Friends

Location & surroundings

No 4 Carlton Hotel
4 Carlton Cres, Southampton Airport, United Kingdom

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No 4 Carlton Hotel

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