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Premier Inn Southampton - Cumberland Place

Southampton · United Kingdom

Cumberland PlaceView location

8.0/10Excellent101 Reviews
Cleanliness8.4/108.4
Service8.0/108.0
Comfort8.8/108.8
Condition7.8/107.8
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Premier Inn Southampton - Cumberland Place

Our Premier Inn Southampton (Cumberland Place) hotel is in the heart of bustling Southampton, so there's lots to see and do right on your doorstep.

Hit the stylish shops at West Quay shopping centre, marvel at the contemporary art at Southampton City Art Gallery or head to Southampton Football Stadium to cheer on your team on match day.

At the end of a day full of excitement, treat yourself to a tasty dinner at our in-house Thyme restaurant and then relax in your extra comfy, kingsize Hypnos bed.

All reservations placed at this hotel are subject to Premier Inn’s standard Terms and Conditions, which can be found at premierinn. com

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With a stay at Premier Inn Southampton - Cumberland Place in Southampton (The Polygon), you'll be within a 5-minute drive of Southampton Cruise Terminal and WestQuay Shopping Centre.

This hotel is 6 mi (9.7 km) from New Forest National Park and 9.3 mi (14.9 km) from Paultons Family Theme Park - Home of Peppa Pig World. Make yourself at home in one of the 146 guestrooms. Featured amenities include express check-out, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:00 AM
Check-out until 12:00 PM
Minimum check-in age 16

Hotel policies

Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Pets not allowed

Important information

  • You need to know
    • Parking height restrictions apply.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Mobile payment options include: Google Pay and Apple Pay
  • Minimal age
    16
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 11.99 per person
    • Nearby parking fee: GBP 8 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

SeaCity Museum 0.3 km / 0.2 mi
Mayflower Theatre 0.3 km / 0.2 mi
Southampton City Art Gallery 0.3 km / 0.2 mi
Southampton Guildhall 0.4 km / 0.2 mi
Civic Centre 0.4 km / 0.2 mi
Solent University 0.6 km / 0.4 mi
WestQuay Shopping Centre 0.9 km / 0.5 mi
The Quays 1.2 km / 0.7 mi
Old City Walls 1.3 km / 0.8 mi
Tudor House and Garden 1.3 km / 0.8 mi
The Common 1.4 km / 0.9 mi
St. Mary's Stadium 1.5 km / 0.9 mi
River Test 1.6 km / 1 mi
Mayflower Park 1.7 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2009
  • Total number of rooms: 146
  • Number of floors (main building): 4
  • Single rooms: 29
  • Double rooms: 43
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
Show 23 more facilities & services
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Air conditioning in public areas
  • Hotel safe
  • Cloakroom
  • Lift access
  • Electric kettle
  • Towels and bed linen
  • Bar
  • Restaurant
  • Highchairs
  • Breakfast room
  • Conference room
  • Outdoor freshwater pool: 1
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Special dietary options
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Premier Inn Southampton - Cumberland Place

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Premier Inn Southampton - Cumberland Place

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6-1

    Photos are not available for this room type.

    Premier Inn Southampton - Cumberland Place

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 15 m²FAM.ST

    Photos are not available for this room type.

    Premier Inn Southampton - Cumberland Place

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 4–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width, Sofa bed, Rollaways on demand
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Tea and coffee making facilities
    • Carpeted floors
    • Centrally regulated air conditioning
    • Central heating
    • Wi-fi
    • 220V power supply
    • Toiletries
    • Make-up mirror
    • Housekeeping
    • Electric Kettle

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-2

    Photos are not available for this room type.

    Premier Inn Southampton - Cumberland Place

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE WITH DOUBLE BEDDOUBLE SINGLE USE • WITH DOUBLE BEDDUS.DB

    Photos are not available for this room type.

    Premier Inn Southampton - Cumberland Place

    DOUBLE SINGLE USE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Premier Inn Southampton - Cumberland Place

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Premier Inn Southampton - Cumberland Place

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 15 m²DBL.ST

    Photos are not available for this room type.

    Premier Inn Southampton - Cumberland Place

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Electric Kettle
    • Shower
    • Bathroom
    • Housekeeping
    • Make-up mirror
    • Toiletries
    • 220V power supply
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Carpeted floors
    • Wi-fi
    • Central heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-1

    Photos are not available for this room type.

    Premier Inn Southampton - Cumberland Place

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Premier Inn Southampton - Cumberland Place

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1

    Photos are not available for this room type.

    Premier Inn Southampton - Cumberland Place

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST-1

    Photos are not available for this room type.

    Premier Inn Southampton - Cumberland Place

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Premier Inn Southampton - Cumberland Place

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Premier Inn Southampton - Cumberland Place

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 15 m²SGL.ST

    Photos are not available for this room type.

    Premier Inn Southampton - Cumberland Place

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Centrally regulated air conditioning
    • Shower
    • Bathroom
    • Central heating
    • Electric Kettle
    • Housekeeping
    • Make-up mirror
    • Toiletries
    • 220V power supply
    • Wi-fi
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Tea and coffee making facilities
    • Carpeted floors
    • Bathtub

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Premier Inn Southampton - Cumberland Place

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 BedroomQUA.ST

    Photos are not available for this room type.

    Premier Inn Southampton - Cumberland Place

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 15 m²TWN.ST

    Photos are not available for this room type.

    Premier Inn Southampton - Cumberland Place

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Tea and coffee making facilities
    • Carpeted floors
    • Centrally regulated air conditioning
    • Central heating
    • Wi-fi
    • 220V power supply
    • Toiletries
    • Make-up mirror
    • Housekeeping
    • Electric Kettle

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 15 m²TPL.ST

    Photos are not available for this room type.

    Premier Inn Southampton - Cumberland Place

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 3 × Single bed 80-130 width, Sofa bed
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • Electric Kettle
    • Shower
    • Bathroom
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Tea and coffee making facilities
    • Carpeted floors
    • Centrally regulated air conditioning
    • Central heating
    • Wi-fi
    • 220V power supply
    • Toiletries
    • Make-up mirror
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BEDDBL.DB

    Photos are not available for this room type.

    Premier Inn Southampton - Cumberland Place

    DOUBLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Premier Inn Southampton - Cumberland Place

8.0
Excellent
101 Reviews
Cleanliness
8.4 /10
Service
8.0 /10
Comfort
8.8 /10
Condition
7.8 /10
Amenities
7.4 /10
49 reviews shown
10/10
Exceptional
23 Jul 2026
Pamela
Room and stay was great
Check in and get out was easy and fast
8/10
Excellent
15 Jul 2026
Ted
Not a bad place to stay one night.
Friends
10/10
Exceptional
11 Jul 2026
Kenneth
Room was clean. The room had working air conditioning. Breakfast was excellent. Would recommend this Southampton hotel. Location was adequate with goid access to the train station and a lengthy (30 minutes) walk to the old town center.
For the American travelers, the hotel does not provide wash cloths with the towels. Odd. Nonetheless, a very nice hotel.
Partner
10/10
Exceptional
06 Jul 2026
Harold B
One of the best hotels to stay in Southampton.
Friends_and_family Family
8/10
Excellent
05 Jul 2026
Karin
It’s in a fabulous location 450 metres (up hill) from the central railway station and only 200
Metres from most of the best shopping in Southampton. I will be back if I cruise out of Southampton again - only 10 minutes in a taxi to the port which cost £12
Self
10/10
Exceptional
03 Jul 2026
David
We had a wonderful experience staying here during our time in Southampton. The property itself is lovely, and the team working here goes above and beyond to make you feel welcome. Our room was absolutely spotless, which is always a huge plus.

The daily breakfast was delicious with plenty of options, and the location made exploring so easy. We were surrounded by shops and attractions all within a short walk.
Family_with_children
6/10
Pleasant
29 Jun 2026
Josephine
This a very basic hotel.
Partner
10/10
Exceptional
26 Jun 2026
Erica
Honestly an amazing stay. The bed was exceptional, room clean and bathroom quite clean. Exceptional in it is exactly what we wanted and needed. 5* not because it’s a ritz but because it’s clean, very comfortable and perfect location for cruise port.
Family_with_children
10/10
Exceptional
03 Jun 2026
Dennis
Excellent value. Dinner menu limited but sufficient and reasonably priced.
Partner
6/10
Pleasant
24 May 2026
Yung Shen
We had a terrible experience dealing with the manager of the property. Perhaps the worst manager we ever dealt with. He had problems logging into his system, but all he could tell us was \"I cant help you\". We had issues with check ins, the room smelled smoky and air ventilation system was broken. We informed the manager and he responded \"oh all the rooms have this problem. The AC system in all rooms are broken. All rooms are booked tonight and we cannot switch you to another room. There is nothing I can do.\" However we asked another staff, who was doubling as the bartender, and he was extremely helpful, promptly got us switched to another room, helped with every questions and concerns we had. I understand that the manager could not log into the system, yet he could have easily asked the other staff to help us. He could have delegated. He could have 'managed' his staff better. Yet he not only lied about the AC issue, but absolutely did nothing to help. I gave them 3 stars all due to the other long-time front desk/bartender, otherwise would've been 1 star due to the absolute incompetence of the manager.
Partner
10/10
Exceptional
16 May 2026
Edward
Very friendly and helpful staff. Room was clean and comfortable. Great location.
Friends
10/10
Exceptional
16 May 2026
bill
We stayed at two Premier Inns in England, one in Southampton and the other in London Waterloo, both were not high end posh hotels but were reasonably priced , very well maintained and very conveniently located. Highly recommend them and they seemed to be located all over the UK.
Partner
8/10
Excellent
09 May 2026
Dana
Great for the money.
Friends
4/10
Poor
29 Apr 2026
Kimberley
This hotel is old and unfortunately our room on the 3rd floor smelled of mould. Luckily the interior of the room was liveable but the hallway was horrible. You had to cover your nose to go in and out of the room. The breakfast was good but I would not stay again. There are better rooms around the same price in the area that I would stay at over this place. It’s very basic. The rooms are tiny and depressing. We had travelled a long way and were just happy to have a bed.
Family_with_children
8/10
Excellent
28 Apr 2026
James
Very kind and courteous staff and a great manager.
Family
6/10
Pleasant
13 Feb 2026
Kristina
Thermostat didn’t work, soap/shampoo/conditioner missing, blood on the linens, wasn’t initially given the room I reserved, nice am staff and breakfast, quiet
Business Self
10/10
Exceptional
24 Jan 2026
Richard
Excellent room and dinner.
Leisure Self
10/10
Exceptional
01 Dec 2025
Vincenzo
All good
10/10
Exceptional
17 Nov 2025
Jodi
Breakfast was delicious every morning. The lounge area was a great place to meet up with family/friends for a drink or just to relax
10/10
Exceptional
11 Nov 2025
Fred
Staff
10/10
Exceptional
02 Nov 2025
Louie Lee
The breakfast had very good variety and quality. That hotel room was basic but in good condition and clean. Staff was helpful and friendly.
10/10
Exceptional
20 Oct 2025
Stephanie
Good location and value for money.
10/10
Exceptional
17 Oct 2025
Vicki

Nice hotel

Nice clean room, close to shopping centre and cruise terminal perfect for me to get to the ship. Friendly staff and great accommodation.
Self
8/10
Excellent
17 Oct 2025
Harry
Breakfast was nice. Staff was excellent
Could use a luggage stand in the rooms. No place to put bags except on the bed.
6/10
Pleasant
14 Oct 2025
Donald
The room was very nice and the front desk staff were great. The dining staff were understaffed, overwhelmed, slow and did not function well. We had dinner there and discovered this the only night we stayed there so we wouldn’t have breakfast the next morning. We checked out and went elsewhere.
Leisure Partner
8/10
Excellent
10 Oct 2025
Rena
Only there for 1 night so not a lot of input.
10/10
Exceptional
05 Oct 2025
Wayde
Great
10/10
Exceptional
02 Oct 2025
Bruce
Near university campus.
8/10
Excellent
28 Sep 2025
Theresa
The room was not very clean
The coffee mugs were filthy. The chair arms were torn. The bathroom door didn't close. The staff was excellent and very hard working. We had to change rooms our second day due to a very loud noise in the bathroom fan. The staff member addressed our issue very quickly and efficiently. The breakfast was very good. The hotel was within walking distance of major attractions and restaurants. Thank you staff of Premier Inn for a very nice stay.
Leisure Partner
10/10
Exceptional
26 Sep 2025
Jule
Excellent location with easy access to tourist area.
Leisure Friends
10/10
Exceptional
19 Sep 2025
Rosalind
Could have used a refrigerator for medicine that was required to stay cold. Used ice in ice bucket.
Leisure Friends
8/10
Excellent
16 Sep 2025
Christopher
Food was good and the room was a resonable size for price
Leisure Partner
6/10
Pleasant
15 Sep 2025
James
The hotel was not worth what we paid for .Needs some repairs a little depressing .
Leisure Partner
10/10
Exceptional
14 Sep 2025
laura
Great
Leisure Family
6/10
Pleasant
01 Sep 2025
Monsiri
Good
Leisure Friends
10/10
Exceptional
31 Aug 2025
Don

Great place to stay

Great welcome by Vicky and Chris ,helpful and service,room excellent.
Partner
8/10
Excellent
25 Aug 2025
Tammy
We stayed one night. It was clean, quite and fairly comfortable.
Leisure Partner
10/10
Exceptional
04 Aug 2025
Don
Good food options, because I have an ankle injury ,and moonboot , I found it difficult to get in bed and also have a shower ,no rails and high bath.
Nice having extra pillows to elevate my foot.
Partner
10/10
Exceptional
10 Jul 2025
Kathy
Nice people and great location.
8/10
Excellent
18 Jul 2026
gry løyning
Shoping is near by
Nice park,just across the street
Partner
8/10
Excellent
11 Jul 2026
Catherine
Petit déjeuner copieux varié et bon. Hôtel propre
On regrette qu’aucun membre du personnel ne parlait français.
Gros handicap pour nous
Friends_and_family Family
2/10
Poor
20 Oct 2025
Yasuhiro
パリのイージーホテルで書いた口コミ(大変不満)と写真3枚を公表しないようなので、エクスペディアへの口コミ投稿は二度としません。
6/10
Pleasant
19 Oct 2025
pierre
Lors de notre arrivée, on a eu l’impression d’être des clients de deuxième ordre lorsque la préposée à la réception s’est aperçu que nous avions réservé avec Expédia. Elle nous a fait attendre dans le lobby, c’est nous qui avons dû aller s’informer si notre chambre était prête après 15h00. La préposée avait vraiment une attitude désintéressée à notre égard. Il y a des toiles d’araignées au plafond et de la poussières sur les étagères.
6/10
Pleasant
02 Oct 2025
alejandro
La habitación no estaba limpia , el personal no muy servicial
Leisure Partner
4/10
Poor
30 Sep 2025
Morten Gantriis
Bad service from start to end
Business
8/10
Excellent
15 Sep 2025
August

Ok+

Helt fint hotell for hva man betaler.
Self
6/10
Pleasant
03 Sep 2025
Madu
Location: Centrally located in Southampton, very quiet and safe in front of the park.
Facilities: There was no refrigerator. Otherwise, the facilities were functional. The bathtub was one of them.
The free Wi-Fi speed was slow; faster speeds were available for a fee.
Other: The touch-screen check-in was difficult. It was unclear which number to enter.
Business Self
10/10
Exceptional
06 Aug 2025
Marine

Super!

Super séjour!! Merci beaucoup
Friends_and_family Family
10/10
Exceptional
28 Jul 2025
CHEUNG LAM
Great experience for families with very comfortable beds.
Friends_and_family Family

Location & surroundings

Premier Inn Southampton - Cumberland Place
Cumberland Place, Southampton, United Kingdom

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Premier Inn Southampton - Cumberland Place

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