HB
Half Board
Usually includes breakfast and one additional meal.
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Holiday Inn Express Southampton West
Southampton · United Kingdom
Adanac Park, Redbridge LaneView location
8.4/10Excellent1,003 Reviews
Cleanliness8.8/10 8.8
Service9.0/10 9.0
Comfort8.2/10 8.2
Condition8.2/10 8.2
Amenities8.0/10 8.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Holiday Inn Express Southampton West
Holiday Inn Express Southampton – West is located in Nursling, close to the M27. Catch ferries from Southampton Port, five miles away, and flights from Southampton Airport, a 15-minute drive away. Southampton Central Station is a short drive away. On-site parking is free for guests.
Take the kids to Paulton’s Park, home of Peppa Pig World for a fun family day out, or to the New Forest National Park to spot ponies, donkeys and deer.
Shop at over 100 high-street stores at WestQuay and watch musicals, opera and ballet shows at the Mayflower Theatre, both 10 minutes away. Go for a stroll or picnic in Southampton Common. Visit the interactive exhibits at the SeaCity Museum to learn about the city’s connection to the Titanic.
Check out vintage aircraft and the iconic Spitfire at Solent Sky Museum, followed by a walk along the medieval Southampton Town Walls. Don’t miss Bargate, a Grade I historic gatehouse to the city. Order evening meals and drinks from the bar and relax in the hotel’s modern lounge.
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Before you set off, enjoy a free breakfast buffet, which includes bacon baps, coffee and a to-go option for those in a hurry.
With a stay at Holiday Inn Express Southampton - West by IHG in Southampton, you'll be within a 10-minute drive of New Forest National Park and Southampton Cruise Terminal.
This hotel is 4.4 mi (7.1 km) from WestQuay Shopping Centre and 5.6 mi (9 km) from Paultons Family Theme Park - Home of Peppa Pig World. Stay in one of 105 guestrooms featuring flat-screen televisions.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Noise-free rooms not guaranteed
LGBTQIA+ friendly
Professional property host/manager
FuturePlus
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and mobile payments; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Pet fee: GBP 30 per pet, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
River Test
1.2 km / 0.7 mi
Romsey Golf Club
2.9 km / 1.8 mi
Southampton General Hospital
3.3 km / 2.1 mi
New Forest Museum
4.3 km / 2.7 mi
The Common
4.9 km / 3 mi
New Forest National Park
6.3 km / 3.9 mi
Grosvenor Casino
6.6 km / 4.1 mi
Mayflower Theatre
6.8 km / 4.2 mi
SeaCity Museum
6.8 km / 4.3 mi
University of Southampton
6.9 km / 4.3 mi
Southampton Guildhall
7 km / 4.3 mi
The Quays
7 km / 4.3 mi
Southampton City Art Gallery
7 km / 4.4 mi
WestQuay Shopping Centre
7.1 km / 4.4 mi
Civic Centre
7.1 km / 4.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2008
- Total number of rooms: 105
- Number of floors (main building): 3
- Twin rooms: 27
- Double rooms: 63
- Suites
- Triple rooms: 10
- Family rooms: 35
- Accessible rooms: 6
- hotel
- American Express
- JCB
Show 31 more facilities & services
- Diners Club
- MasterCard
- Visa
- Nearest Bus / Metro Stop
- Harbour
- Golf course
- Small pets allowed (under 5 kg)
- Large pets allowed (over 5 kg)Extra charge
- Wheelchair-accessible
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Smoke detector
- Hotel safe
- Lift accessExtra charge
- Shop
- Luggage room
- Electric kettle
- Towels and bed linenExtra charge
- Bar
- Restaurant
- Highchairs
- Conference room
- Meeting room: 3
- Printer
- Fax
- Breakfast
- Breakfast buffet
- Non-smoking establishmentExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
AI
All Inclusive
Meals and selected drinks/services may be included.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 5 m²DBT.ST
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cot on demand
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Southampton West
Double or Twin STANDARD
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Room amenities
- Cot on demand
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Southampton West
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST-1
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Cot on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Southampton West
DOUBLE STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Room amenities
- Wi-fi
- Cot on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Southampton West
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Southampton West
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST-2
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Cot on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Southampton West
DOUBLE STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-2
Room amenities
- Wi-fi
- Cot on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room ONE BEDRoom • ONE BEDROO.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Southampton West
Room ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARD • 12 m²ROO.ST
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Southampton West
Room STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Cot on demand
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Southampton West
DOUBLE KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Wheelchair-accessible
- Cot on demand
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Southampton West
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Southampton West
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Southampton West
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Southampton West
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 5 m²TWN.ST-2
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cot on demand
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Southampton West
TWIN STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-2
Room amenities
- Cot on demand
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Southampton West
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 5 m²DBL.H6-1
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Cot on demand
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Southampton West
DOUBLE Accessible
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Room amenities
- Wheelchair-accessible
- Cot on demand
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room WITH DOUBLE BEDRoom • WITH DOUBLE BEDROO.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Southampton West
Room WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Holiday Inn Express Southampton West
100
reviews shown
Amanda
The room was clean, and the hotel staff were very helpful. The breakfast was wonderful.
Benedicta
Breakfast was good. Room has no AC but they provide electric fan.
Thomas
Good parking, quiet, spacious room
Kath
absolutely fabulous team, so friendly ad helpful.
Need to note that not everyone has an iphone so a hard copy of the menu would be useful.
Need to note that not everyone has an iphone so a hard copy of the menu would be useful.
David
The rooms where clean and comfortable. Buffet breakfast included.
Sally
Out of town and difficult to get to
Lydia
Stop for 1 night prior to cruising. Service prompt, rooms pristine.
Bar service great. Food not too good but available
Bar service great. Food not too good but available
Deborah
They did not have air conditioning
And they need BIGGER FANS
And they need BIGGER FANS
Wayne
Rooms and corridors very hot
Tracy
My only criticism is the lack of air con a fan wasn’t much good
Angela
Room was ok. No air conditioning terribly hot. Utensils at breakfast were not very clean. Breakfast was very skimpy not what I am use to at other holiday inns.
Maria
Lovely stay, friendly helpful staff and lovely breakfast! Highly recommend!
Michael
Staff were very helpful and friendly, the rooms were very clean and can recommend the buffet breakfast, our stay was great value for money and will stay there again if in the area
Brian
Breakfast and coffee were very good
Bruce
The hotel had no airconditioning in the room. It only had a fan and the room was too hot. The room did not have a refrigerator and did not have a safe. The hotel was located too far from the center of the town. I would rate the hotel a 4 out of 10. It did have a decent breakfast buffet. I would not recommend it to future travelers.
Barbara
Twas near the cruise port and staff was extra helpfull
George
Very nice place
STEPHEN
Nice pub 5 minutes away
Roberta
Staff were all very nice and helpful, breakfast every morning was very good, hotel was busy but you still felt welcome and supported. Our room was serviced very well every day of our 5 night stay. Good value for money and we’d definitely stay there again.
Kostiantyn
Ok location. Breakfast is good for the price.
john
The staff were excellent and very helpful that made my staff all the more enjoyable, thanks
John
Breakfast heated items cool
PHIL
Unfortunately the hotel was not airconditioned as represented. Bad situation. The room was ok, small but clean. The bathroom was substandard by US standards.
Ali
Bearing in mind this hotel is an express overall its a good hotel for a quick nights break but 2 nights was my limit.
No air con in the heat we have had wasnt the best but they did supply fans which were very good quality.
Breakfast was ok but not much variety. Think they should swap the muffins for pain au chocolate so the kids have better choice.
Location is good for southampton as only 10 min car ride.
Overall I would stay here again for a night
No air con in the heat we have had wasnt the best but they did supply fans which were very good quality.
Breakfast was ok but not much variety. Think they should swap the muffins for pain au chocolate so the kids have better choice.
Location is good for southampton as only 10 min car ride.
Overall I would stay here again for a night
kerry
Was overly happy with the hotel and the helpful staff and managed to get good transport links to park not too far from hotel (staying for Take That concert). Breakfast was good. Did not see any air conditioning and duvets were quite heavy for summer sleeping. We didn't realise that we were in accessible rooms when booking but it made no difference to us.
Robert
good bed decent food
Leila
Sumptuous breakfast
Carol Leann
Staff was friendly. Suited our one night stay.
Karen
Arriving on an international flight, exhausted, we got to the hotel at 8am, quite a while before the check in time. We were greeted by Greg, he said the hotel was sold out the night before, but once a room was available, they would clean it and we could check in early. He told us to go sit down have some breakfast and relax, until something opened up. An hour or two later he came over to us with the key to our room. Thank you Greg, we really appreciate your kindness.
Phyllis
The breakfast was excellent
Rachael
If you like to be constantly disturbed throughout the night and a gratuitous early morning wake up call, then let me tell you - this place has got just the room for you!
Room 202 will not disappoint! Situated directly above the kitchen/ staff area, this room is perfectly positioned for a nightmare stay. Whilst in this room you can expect music and kitchen noise until 10pm and you will really enjoy a very early morning wake up (talking 5am ish) from staff preparing breakfasts, whistling, plates rattling, general loud kitchen noises and the smell of sausages. If you are really lucky you can expect to be woken up at frequent intervals throughout the night by staff emptying bottles into bins.
If you enjoy sleep, don’t expect to in this room. It was quieter in the corridor.
Booked for 4 nights, I was offered an alternative for the final night. I declined to move as travelling with a 3 year old involves a lot of stuff. We were also out early and back just in time for bed so it was difficult to coordinate a change of room without it interfering with our plans or our daughter’s routine.
So be prepared with ear plugs incase they allocate you this gem of a room. They are clearly aware there are issues with this room, yet they continue to use it for punters!!! You would probably sleep better on the hard shoulder of the M271.
I was looking forward to the quiet stay as per other reviewers promised, instead I’m knackered and looking forward to going home to my own bed.
Room 202 will not disappoint! Situated directly above the kitchen/ staff area, this room is perfectly positioned for a nightmare stay. Whilst in this room you can expect music and kitchen noise until 10pm and you will really enjoy a very early morning wake up (talking 5am ish) from staff preparing breakfasts, whistling, plates rattling, general loud kitchen noises and the smell of sausages. If you are really lucky you can expect to be woken up at frequent intervals throughout the night by staff emptying bottles into bins.
If you enjoy sleep, don’t expect to in this room. It was quieter in the corridor.
Booked for 4 nights, I was offered an alternative for the final night. I declined to move as travelling with a 3 year old involves a lot of stuff. We were also out early and back just in time for bed so it was difficult to coordinate a change of room without it interfering with our plans or our daughter’s routine.
So be prepared with ear plugs incase they allocate you this gem of a room. They are clearly aware there are issues with this room, yet they continue to use it for punters!!! You would probably sleep better on the hard shoulder of the M271.
I was looking forward to the quiet stay as per other reviewers promised, instead I’m knackered and looking forward to going home to my own bed.
Helen
Lovely welcoming check in, all areas spotlessly clean. Good breakfast selection & plenty of parking. Ideally located for exploring Southampton
Gary
Breakfast good, but no Guinness in bar. There has been no Guinness for our last three visits
Lori
Close to cruises very helpful staff!
Breakfast was great
Breakfast was great
Richard
Outside downtown
Andrew
The room was dark and very tired. Loose light fittng that's not suitable for family stay. Breakfast was sad. Plates and glasses are dirty. Glasses you can feel it still had dirts all around them.I thought it would be equivalent to Premier inn but it's much worse. On the way to reception at ground floor, it smell like weed. One of the private room was playing loud music. Towels and beddings are dirty.
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Emma
Good breakfast selection
Linda
The staff were friendly and very welcoming. The room was really clean and well equipped. Breakfast was busy and some items were in short supply...but this was due to a late delivery. The staff were very apologetic about this. Gluten free bread was provided for us...all done with a smile! The hotel was easy to find and within easy reach of Southampton port...we definitely stay here again.
Cheryl
Staff were excellent with any of our needs.
Darla
Breakfast was good. Dinner was okay it is not freshly cooked on site but heated packaged meals, but served well. The bar was sell stocked, there isn't much around the Inn you would have to drive. No phone in the rooms, my Mother in law had an issue with her toilet running so she had to dress and go downstairs to the desk as her cell phone did not have service. However, the issue was resolved quickly. Staff was friendly.
CRAIG
The same as any other HI Express, but, unfortunately the kitchen was closed for refurbishment which we were not warned about prior to our stay, which is not acceptable. It was our grandson's first hotel stay and it was something he had been looking forward to. Cold buffet and toast, only cardboard plates and cups. It soured the experience for him and probably wouldn't use HI Express again. I realise the breakfast is 'included' but we should of at least been advised.
John
Great nights sleep. Room confortable and quiet.
Staff both on arrival, throughout and on departure were pleasant, courteous and respectful.
Staff both on arrival, throughout and on departure were pleasant, courteous and respectful.
Bruno
Internet was fast. Only problem I had was that the sink basin in bathroom was nearly completely blocked but got it fixed the next day.Clean room and friendly staff.
Kailash
Rooms were clean, all were good. Just the lights were all pointing down and made look room dim(As I had an autistic kid scared of light, she always want bright rooms) also one of the bedside light wasn't working.
Nigel
Great staff go out of their way to be helpfull ,clean rooms comfortable beds .
Marcus
Greg on reception showed extreme kindness after learning my mum was in hospital. Thank you. Great service.
Ian
Welcoming, room spotless and comfortable, staff friendly and helpful, food good, exactly what was wanted. Stayed there several times and will again.
Iain
Room was in good order and staff were pleasant and helpful
Asanga Taraka
great room and super service from staff
Peter
Brilliant stay
AileneandAndy
The staff were such a great group of people. They all seemed to get along so well together, which is often quite rare....The only disappointment was breakfast. I was surprised about the quality of the food and drinks.
Sharon
Excellent very clean
Kathy
Staff were excellent.They were friendly & accommodating at all ti.
There was not enough choice in the cooked or continental breakfast. The food was left too long & dried up. Cheap sausages.
Room had stains on the carpet & pillows uncomfortable. The heater failed to work. Staff came immediately to help. Unfortunately it still failed. Staff provided a plug in radiator.
I understand that people with dogs are asked to sit separately. But this area was furthest from the breakfast bar. Being disabled was a big problem. The staff saw that I was struggling & kindly offered their assistance, which I gratefully accepted.
People with disabilities & with assistance dogs have equality rights to be treated equally by all establishments. They should be able to choose where they sit, by the breakfast bar for example.
I booked my room online & phoned the hotel the next day to explain I had a disability & an assistance dog. I was assured I would get a room near the reception.
When I booked in I was given the room furthest from the reception. I returned to the front desk & received an apology for the change. He had in fact booked me a room by t reception the day before but someone had changed it without his knowledge. He showed me the change on the computer screen. No one should be able to change these bookings without consultation.
You don't provide accessible rooms for the disabled with carers who need twin beds, so I had no option but to choose an unaccessible room with twin beds.
There was not enough choice in the cooked or continental breakfast. The food was left too long & dried up. Cheap sausages.
Room had stains on the carpet & pillows uncomfortable. The heater failed to work. Staff came immediately to help. Unfortunately it still failed. Staff provided a plug in radiator.
I understand that people with dogs are asked to sit separately. But this area was furthest from the breakfast bar. Being disabled was a big problem. The staff saw that I was struggling & kindly offered their assistance, which I gratefully accepted.
People with disabilities & with assistance dogs have equality rights to be treated equally by all establishments. They should be able to choose where they sit, by the breakfast bar for example.
I booked my room online & phoned the hotel the next day to explain I had a disability & an assistance dog. I was assured I would get a room near the reception.
When I booked in I was given the room furthest from the reception. I returned to the front desk & received an apology for the change. He had in fact booked me a room by t reception the day before but someone had changed it without his knowledge. He showed me the change on the computer screen. No one should be able to change these bookings without consultation.
You don't provide accessible rooms for the disabled with carers who need twin beds, so I had no option but to choose an unaccessible room with twin beds.
Kevin
Staff were very nice, room was clean, restaurant was adequate but breakfast was good
Emmanuel
Brand new fresh facilitate. That's the way I love it 😂
Raymond
Reception and restaurant staff, friendly, helpful and cheerful well run ship
Neil
Friendly staff, clean and warm room. Great breakfast.
Marie
The beds were so hard uncomfortable and mattresses not very clean
Helen
Very clean, friendly staff easy check in.
Duncan
Comfortable, warm room (-2 C) outside, huge bed, very clean facilities well maintained.
Tracy
The customer service that I received was amazing I would definitely recommend this hotel to travelers from other countries.
Stephen
Clean room and polite, excellent staff.
Lee
Clean room easy access and nice breakfast
Lesley
Everything was really good. All staff very friendly and professional. Food good.
Gary
I had a look at the breakfast it looked wonderful. I however, only had a bowl of Weetabix. I can only really eat a full English breakfast when I’m on holiday holliday 😂
Christine
Yes, check in was easy and efficient. Well done
michael
Nice clean hotel great staff good price and close to the port
martin
Great value, excellent breakfast
Graeme
Friendly efficient check in, all as anticipated in very comfortable, clean room with enormous bed. Excellent \"pizza and pint\" in the bar.
M
Clean room but too long to wait for bacon at breakfast buffet!
Laurence
I was disgusted how ive been treated attempting to change this date. The room remained empty yesterday...... hotels.com failed me totally.
Morkos
Staff were helpful, and the parking was ample, but the rooms are in a bad condition. Fixtures and paint chipped. Some mould in the bathroom and toilet.
Overall, this is below the level of other low end change. I chose it because of location. In hindsight, this was not a good compromise.
Overall, this is below the level of other low end change. I chose it because of location. In hindsight, this was not a good compromise.
Alan
Ensuite room was very well maintained. Excellent parking facilities and breakfast included in price.
Kesaobaka
Yes the room was clean and the staff gave the best customer service.
Paul
Quick and easy check in
Natasha
No AC, no pancakes for breakfast.
Maria
Staff on duty at check in were lovely, very helpful as we were attending a hospital appointment, they were very helpful
Hazel
Lovely clean rooms, friendly staff, great spot for a stop over with work
Margaret
Hot water, comfortable bed, clean and tidy.
Janet
Spotless, great brekky, great staff.
Gary
My room was very clean. I had no worries at all about anything. Everything worked. It was very warm. Very quiet. I was in room 222. The staff were very helpful.
Linda
Friendly staff great breakfast.
Graham
Yes ok as a basic breakfast.
Sylvia
The room was spotless. The staff were very courteous and helpful nothing was too much trouble for them.
debra
Yes
Emma
Clean room, perfect location. Lovely breakfast, very friendly and helpful staff. Kids loved our stay
Max
Staff was great👍
Gwendolene
Clean room, good comfortable bed, breakfast very good, staff willing to help and welcoming made you feel special.
Josh
Nice friendly and helpful Staff
Tracey
Friendly,helpful staff.
Clean,comfortable room.
Not much hot breakfast choice for vegetarians.
One morning there were no hashbrowns.
What I did have was good.
Clean,comfortable room.
Not much hot breakfast choice for vegetarians.
One morning there were no hashbrowns.
What I did have was good.
Emma
Very lovely staff nothing was too much trouble
Kim
Stayed few times always good.
Kim
The room was clean . No phone in the room
Greig
Ideal stopover
Knowledgeable staff all helpful. Good dinner choices excellent buffet breakfast
Nancy
I would like to give t
His hotel 4.5 stars! Great staff and convenient eating area!!
His hotel 4.5 stars! Great staff and convenient eating area!!
Marc
Staff and service was great, but the hotel is an old hotel that needs a bit lift to become 4 or 5 star.
Milo
All good
Fern
Great stay everything was A1. Would stay here again fot sure
Sharon
Location was nice, staff was pleasant
Allan
Clean,convenient
Location & surroundings
Holiday Inn Express Southampton West
Adanac Park, Redbridge Lane, Southampton, United Kingdom
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Holiday Inn Express Southampton West
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