Name: The Elizabeth House Hotel
Address: 42-44 The Avenue, Southampton, SO17 1XP, GB

10/10

Exceptional

22 Jul 2026

Julie

Lovely spacious room and the staff were really friendly and helpful.

8/10

Excellent

21 Jul 2026

Steven

Clean rooms, helpful staff.

Family

10/10

Exceptional

21 Jul 2026

Michael

I stayed for one night, in the middle of the heatwave, before joining a cruise the next day.
Firstly, the hotel offered a great rate for 'cruise parking', saving me 50% had I chosen to par at the dock itself!
I arrived reasonably late in the evening, just before 'last orders' for food in the bar yet I was promptly served (excellent lasagne) in the garden, which was lovely given the light breeze to counter the heat of the day. The barmaid hunted high and low (twice!) to make sure that my drink had plenty of ice, which was much needed, and greatly appreciated.
When I got round to moving into my room, it was great to find that a small/portable electric fan had been supplied, which was a life saver, given the stifling heat of the day and night.
Also, during the process of moving in (via an outer door!) I managed to leave the door key 9attached to my car/hoe keys!) in the door overnight, without realising and was really relieved that they were found by the Night Porter and then that the receptionist phoned me the next morning to let me know! Much appreciated.
I had a good breakfast the next morning, at a reasonable price and was then delighted that the Receptionist was willing and able to book me a taxi to take me to my cruise. Again, very helpful. As I had a few hours to kill before it arrived, it was great being able to safely store my luggage at the hotel while I did some local shopping.
When next staying in Southampton, I will be returning!

Thank-you

Michael

Self

10/10

Exceptional

21 Jul 2026

Robyn

What a delightful Hotel in a very convenient part of Southampton.
We stayed there for 2 nights prior to boarding a cruise .
In hindsight, it wasn’t as close to the port as I had thought, but not a problem.
The staff were all lovely and nothing was a bother.
Beware though, that it is a double bed and a single .My husband slept in the double - he’s 6ft 2 and there was no way the two of us would have been able to sleep in the same bed. Neither of us are on their breaks slim side .

The only negative was the rubbish bins outside were under our window and we certainly heard the glass bottles etc being emptied into bins AND staff talking quite loudly out there when on their breaks -we could hear every word - perhaps mgt may like to have a chat to them .! Just a minor thing, but still it impacted on us . Would definitely stay again 5⭐️

Partner

10/10

Exceptional

20 Jul 2026

Adam

We had booked two double rooms and both were clean and spacious.
The en-suites were clean and modern.
We had breakfast which was freshly cooked and tasty.
We will look to come here again, if staying in the area.

Partner

10/10

Exceptional

13 Jul 2026

thomas

great dinner in the bar comfortable room

Partner

10/10

Exceptional

12 Jul 2026

Basil or Anne

Beautiful property with very helpful staff. No air conditioning (like many places in the region)

Partner

2/10

Poor

09 Jul 2026

donya

No condition, no elevator. Terrible Hot.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Andrew

Lovely meal and good option for stay and parking whilst in cruise. They arranged a local taxi for us.

Family

10/10

Exceptional

05 Jul 2026

Edward

10 out of 10 stay.
Great hotel, staff were really friendly, room spotlessly clean and the breakfast was very tasty so I will definitely stay there again when I’m down in Southampton next!

Self

6/10

Pleasant

02 Jul 2026

Jaswant

Need an extra fan in the bedroom due to the heat over 40C, unable to touch the bed it was that hot.
I asked resection staff for help and was told, she cann't do anything. Staff unhelpful.

The room was very clean. Breakfast good.

Partner

10/10

Exceptional

30 Jun 2026

Paul

We stayed at the Elizabeth House Hotel prior to departing on a cruise. It was a very convenient location. The room was very nice. We enjoyed a delicious dinner and breakfast. The staff were very professional, friendly and helpful.
We will definitely stay there again.

Partner

8/10

Excellent

30 Jun 2026

John

No lifts had to be helped with luggage

Partner

6/10

Pleasant

30 Jun 2026

Gloria

Due to the unexpected, overwhelming heat we were so very uncomfortable in our room!! There was one fan to move the hot air around - the room faced the sun and the drapes were wide open which allowed the sun to BAKE the room!! (No extra fans to be found!!) Just realize there is no A/C when booking this hotel!!

Breakfast was just ok, and there were only a few wait staff and the space is very small - it was too much work for them and too many people in one small room.

Be very careful of a very slippery tub/shower… it can be very, very dangerous!

The young female bartender was very accommodating with our requests for ice!

Partner

8/10

Excellent

29 Jun 2026

Beverley

Very friendly. Great hotel with parking. Only downside - very hot room - maybe keep curtains closed to prevent heat build up during day. Great breakfast and convenient location. Overall very happy.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Allan

Helpful staff and good breakfast. Good location to get to cruise terminal and ability to park car during short cruise.

Partner

8/10

Excellent

28 Jun 2026

Barry

Good location, clean rooms and pleasant staff

Partner

6/10

Pleasant

27 Jun 2026

wendy

Pros: bus stop nearby, easy to get to many tourist attractions even if located a little away from city center, grocery store around the corner, clean comfortable bed, fan provided.
Short stay ok. Room has kettle, some free cookies, free coffee tea packets. Tub mat provided to prevent slips and falls. Room 33 is very quiet.

Cons: No ac. No elevator. Even if only one floor of staircases, it is difficult with heavy luggage. Need to ask for shampoo. They give you hair dryer at desk reception. No daily housekeeping unless you request. Normal is every 4 days but they supply with extra towels to last. No face towels. No kleenex. The shower is in the tub. The water is slow draining.

Self

8/10

Excellent

26 Jun 2026

Louis

Très bien situé, idéal pour un départ de croisière. > La chambre que nous avions était correcte, mais sans beaucoup de commodités ni de charme. Nous avons mangé au restaurant de l'hôtel et la nourriture était convenable. Le secteur est agréable : il y a un parc tout près et nous avons pu marcher jusqu'au centre-ville. Enfin, le personnel est très gentil et organise des navettes vers le port.

Partner

10/10

Exceptional

26 Jun 2026

Gordon

Very helpful staff. No complaints

Partner

4/10

Poor

24 Jun 2026

Andrew

Although the accommodation was ideally situated in Southampton for the event we were attending, the room was a decent size but it was tatty with marks and scrapes on furniture and walls but it was clean. Also, whilst I know it was hotter than satans butt hole, the hotel staff this morning were pretty dismissive of how hot the room was, had we not arrived later in the afternoon we would most definitely have checked out and sought alternative accommodation, even just drawing the curtains on the curtain pole held together with duct tape may have helped even a little bit, the fan was a nice token effort, but we did bring our own so that was a stoke of luck, location great but could do better, sorry!

Friends_and_family Friends

6/10

Pleasant

21 Jun 2026

Tracy

Parking was difficult due to different signs eg. Cones, yellow ribbons. Had to move to overflow car park in neighbouring building not sure what would happen if during the week when that business is open.
Stayed in building next to main hotel. Old misty smell on the main hallway.
Room was clean, everything that is needed was there offered hairdryer on check in.
Pleasant stay.

Friends_and_family Friends

10/10

Exceptional

21 Jun 2026

Jill

Lovely B&B for a one night stay in Southampton. Room was big and very comfortable.
Delicious breakfast cooked to order.
The only issue was the parking. All ok when we arrived, but when returned from an evening out there were no disabled spaces left. We had to call the night reception who kindly helped us.
Otherwise, a great stay. Would return.

Partner

10/10

Exceptional

17 Jun 2026

Kevin

I wouldn’t stay anywhere else in Southampton!
Great family run hotel with great staff and fantastic home cooked food . Always plenty of parking and very close to the city centre.

Keep up the good work! 😁

Business

8/10

Excellent

14 Jun 2026

Jacqueline

Very nice place to stay before our cruise. Everything was very clean and presented well staff were very friendly. Breakfast was lovely good choice and not greasy. Will stay again only 15 minute easy walk into town.

Partner

8/10

Excellent

13 Jun 2026

Melinda

Helpful staff, very clean. A bit further from town center but on great bus stop routes. Would stay again but know that there was low water pressure and no refrigerator.

Partner

8/10

Excellent

12 Jun 2026

ROBERT

Staff on reception and in the bar were very friendly and helpful

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Richard

Very professional and friendly staff, room was the largest we have had in Europe, dinner was exceptional and very good English breakfast.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Diane Marie

Clean room. Nice breakfast.

Family

6/10

Pleasant

07 Jun 2026

Chris

Very good breakfast small dining room ok for overnight before cruise nothing special

Partner

10/10

Exceptional

07 Jun 2026

Cearda

We stayed one night pre-cruise and found this hotel to be very, very good. Staff were excellent, friendly and helpful. Our room and the newly refurbished bathroom was immaculately clean. The bathroom was large; the bedroom was small as was the bed but for a short stay it was great.
We were at the back of the hotel and it was very quiet. No lift and our room was on 1st floor, we didn’t need to, but hotel offered to keep out large cases in secure place to save carrying them upstairs. We also had dinner at the hotel and it was very good. Breakfast was good. The only slight constructive feedback would be the reception / communal areas are a bit dated not that this would stop us staying again.
Overall would definitely recommend to others.

Partner

10/10

Exceptional

04 Jun 2026

Gordon

No complaints. All staff are very friendly and helpful. W Minneapolis y customerss this Finley Isabellat Schneider again if we ever come back

Family

10/10

Exceptional

04 Jun 2026

Laura

Lovely stay and the staff were very helpful.
We will be returning
Thank you

Partner

10/10

Exceptional

03 Jun 2026

Jeanne

The staff were very friendly and accommodating. We received excellent service.
We are not aware if they have assessable rooms. Our experience was having to navigate 2-3 steps so I would ask if assessable room is required.

Friends

10/10

Exceptional

31 May 2026

Nicola

We stayed in the newly refurbished annex at the back of the property. A very quiet, cool room for a hot Saturday night stay.

Exceptionally clean with everything you could want including tea/coffee making facilities & chocolate biscuits.

Costs were higher than normal as event on at the St Mary’s Stadium but still a great stay despite the inflated price.

Friends

8/10

Excellent

28 May 2026

Robin

Very accommodating staff. Thank you for the extra fan. I appreciate your kindness.

Partner

8/10

Excellent

25 May 2026

Sonya

Pleasant hotel but rather isolated from shops and amenities despite not being far from the city centre. No meal provided in the evening due to restaurant being closed on Sundays and no bar either. Which meant a trek up the road to a pub to get anything to eat and drink. I would not book again.

Staff were all pleasant and helpful so no complaints there.

Self

10/10

Exceptional

24 May 2026

Raymond

Like a very large inn. Beautiful interesting rooms.,Walking distance to a park and awalking distance to a wonderful restaurant The Cowherd. Even a supermarket around the corner. A $12 cab ride to the cruise terminal.

Partner

6/10

Pleasant

23 May 2026

Helen

Was disappointed that we had to pay £5 to park up early before check in. Never had to do this before and was told it was because they were expecting car park to be really busy but there were just as many cars when we left the car at 11am as to when we checked in after 3pm

Partner

10/10

Exceptional

21 May 2026

Jasmine

We stayed here as a pre cruise stay.
We had a twin room & I had requested one with a walk in shower due to mum’s mobility which we were given ☺️
We had Room 55 which had a large double bed and also a single bed, tea & coffee making facilities & large smart tv also on room. The room we had was in the separate building at the rear of the property so no traffic noise was heard the only thing was a ‘generator’ kicking in around 7am but apart from that lovely hotel & room would stay again. Both receptionist were lovely & helpful also, thank you for a great stay.

Friends_and_family Family

6/10

Pleasant

19 May 2026

Anne

Parking was a bit of a nightmare then when we checked in they couldn't find our booking. Finally sorted that out and the young man on reception was very helpful. But then we were told that despite getting an email asking us to book a table in the restaurant, both restaurants were shut and so was the bar. However this was a result as we walked along to the Cowherds pub which was excellent.

Partner

10/10

Exceptional

19 May 2026

Katherine M

Staff was so nice and the room was great

Friends_and_family Family

10/10

Exceptional

18 May 2026

Cathleen

We loved how close it was to the Commons park and the Cowherd Pub up the street. Rupi and the staff were very helpful and we enjoyed our stay. Breakfast and dinner are great.

Partner

6/10

Pleasant

18 May 2026

Brian

Hotel is a little bit tired but acceptable for the price. Breakfast was good. Disappointed to find out on arrival that the restaurant and bar were closed. It would have been useful to have known before as we had planned on eating there.

10/10

Exceptional

11 May 2026

john

Good all around perfect for Cruise parking

Partner

10/10

Exceptional

10 May 2026

Julio

Pleasant stay. Attentive staff.

Friends_and_family Family

6/10

Pleasant

07 May 2026

Arkadiusz S

I think I had a very different expectation about the room I stayed in. It was very small. Definitely, it looked differently when compared to rooms' pictured on The Elsabeth House Hotel's website. There were no shelves to unpack my stuff. The bathroom was very poorly equipped.
The room was clean and the Staff was friendly. Breakfast was great and the Bar had good food.
Before you book your accommodation with The Elisabeth House Hotel, please read the details describing the size of room you get.

Self

10/10

Exceptional

06 May 2026

Kevin

A very friendly family run hotel . Very reasonable prices on food and accommodation. I am an early riser and they made me the most delicious take away breakfast roll … I will certainly stay again ….. keep up the good work!

Business

10/10

Exceptional

04 May 2026

Sue

Convenient to bus stops, Lidl and Resturant

Self

8/10

Excellent

01 May 2026

Mariyam

Brekfast is fresh but there is very very short menu they offer.
They should work on their in lunch,dinner and breakfast.

Partner

8/10

Excellent

28 Apr 2026

Julie

Room good size, staff very helpful, parking a little difficult due to car park quite full.

Partner

10/10

Exceptional

25 Apr 2026

Ann

Breakfast was great

Partner

8/10

Excellent

19 Apr 2026

angela

Spacious room that was very clean.
Super friendly and helpful staff.
Delicious,freshly cooked breakfast.

Partner

8/10

Excellent

18 Apr 2026

Margo

Beautiful property, well maintained. Lovely room. Lovely breakfast. Nightmare stairs, difficult to navigate with luggage.

Friends

10/10

Exceptional

12 Apr 2026

Andrew

Very clean comfortable room
Staff were excellent and friendly always
Lovely breakfast
Bar and bar meals excellent
Would most definitely return as excellent value for money

Partner

8/10

Excellent

06 Apr 2026

Y

Good staffs

Partner

10/10

Exceptional

16 Mar 2026

Sue

Lovely hotel, lovely breakfast. Good location

Friends_and_family Friends

10/10

Exceptional

14 Mar 2026

Shelley

Lovely place, friendly staff.

Partner

6/10

Pleasant

13 Mar 2026

steven

Room was clean although very noisey due to facing the main road. Staff were friendly and polite. The food in both the restaurant and breakfast room was nice and freshly cooked and very well priced.

Self

10/10

Exceptional

01 Mar 2026

Karen

Spacious modern room, clean - good value for money.

8/10

Excellent

24 Feb 2026

Lisa

Clean, friendly staff, nice food

Partner

8/10

Excellent

21 Feb 2026

Christine

Yes

Partner

10/10

Exceptional

09 Feb 2026

Pip

2nd time staying and again, room was spotless, good breakfast, not noisy and staff helpful.

Friends_and_family Friends

10/10

Exceptional

08 Feb 2026

Fiona

Attentive staff, good breakfast, good value stay at an excellent location

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

john

Convenience

Partner

10/10

Exceptional

26 Dec 2025

Carol

Good fresh food and walking around the shops

Business Partner

10/10

Exceptional

19 Dec 2025

Gareth

Nice room and tranquil ambeience

10/10

Exceptional

14 Dec 2025

Ian

Quick, polite informative and a lovely old building

Leisure Partner

8/10

Excellent

07 Dec 2025

Karl

Nice decor and friendly staff.
Bed to small for us to think about returning.

Partner

10/10

Exceptional

07 Dec 2025

Steven

Lovely room, beds were perfect slept perfectly. Bar was lovely, service perfect. Breakfast was gorgeous, highly recommended, would consider staying again.

Family

10/10

Exceptional

29 Nov 2025

claire

Clean tidy room, nicely decorated, good amenities and lovely staff.

Friends_and_family Family

6/10

Pleasant

24 Nov 2025

M E

Don't expect much. Room very basic and tired. Furniture worn out years ago and now they just look sad.
Breakfast is very good though.
I do understand that they do business on people who are boarding the cruise ships, but please invest some money into the hotel

Partner

10/10

Exceptional

23 Nov 2025

Philip

I
Left to early for breakfast

Business Self

8/10

Excellent

16 Nov 2025

Lou

Clean room, modern, spacious. Nice freshly cooked breakfast. Great coffee.

Business Self

8/10

Excellent

11 Nov 2025

Mike

Friendly staff, clean room.

Business

2/10

Poor

08 Nov 2025

Bismark

Three issues :
1. Poor service in breakfast in which a waitress keeps saying you can't do this and that (can't take an extra bread, no can't swap this sausage). And then says time of breakfast is up - leave.

2. In the room, the carpet is very dirty. Can't walk barefoot.

3. No shower curtains.

In short, no value of money.

Partner

10/10

Exceptional

03 Nov 2025

Helen

Lovely hotel in good location and friendly staff.

Friends_and_family Family

10/10

Exceptional

02 Nov 2025

Joyce

Room & bathroom clean .Restaurant on site excellent food and decent prices. Breakfasts also great and staff were friendly and very helpful.

Leisure Partner

10/10

Exceptional

02 Nov 2025

Marcy

Clean room and very helpful staff

Partner

8/10

Excellent

29 Oct 2025

Joanna

Staff were very good, helpful and friendly and meals were great. The lady serving breakfast was excellent.
But Curtains in the bedroom were very hard to open and shut without pulling them down as couldn’t reach the top to close them. There were no safety handles on the bath to help you in and out of the shower. Room was cold in the evening with no heating on but then in the middle of the night when we were in bed the heating was on when it wasn’t needed.

Leisure Partner

6/10

Pleasant

28 Oct 2025

Mark

We could not figure out shower curtain, climbing stairs with heavy luggage was tough for seniors- we asked for help (per sign) and was told there was none. The place has a restaurant and bar and I asked if I could buy a bottle of water and was told I could cross the street and go for a walk to a place for water. It should be pointed out that there are steep stairs and no lift. Person at reception had no compassion whatsoever. Would not return. The servers at breakfast were nice and the breakfast was very good.

Partner

10/10

Exceptional

24 Oct 2025

Billy

Everything was perfect, thank you, regards Billy.

Self

10/10

Exceptional

23 Oct 2025

Robert

The staff were very hospitable especially the young lady who was serving breakfast, the room was comfortable and the breakfast was perfect.

Business

10/10

Exceptional

23 Oct 2025

eileen

Homely, friendly and conveniently located

4/10

Poor

20 Oct 2025

Frank

When one checks into a hotel, one expects to find a room with a shower in the bathroom. When I asked the manager about it, she responded: you never asked for a shower!
We could have stayed elsewhere but the town was sold out.
For what we paid we should have expected something more. One should not have to put up with these accommodations.
You guys are in the business of satisfying customers. Please satisfy us.
The location was challenging. We were located in a separate building but one of the workers helped us with our heavy luggage.
Dinner last night was top notch.
The staff were accommodating.
Just the lack of the shower and her response.
Frank Entis

Leisure

10/10

Exceptional

19 Oct 2025

Josephine

Very friendly and helpful staff. We have a campervan and able to park in their associated car park in adjacent building and plenty of room.
We had one of the rooms in the extension which was lovely and clean and warm.
Easy 20 min walk to Guildhall for our gig and plenty of pubs and eateries en route and a huge variety.
Breakfast was really good.
A great stay and would definitely come back when visiting Southampton without a doubt!!

Friends_and_family Friends

8/10

Excellent

19 Oct 2025

Adelbert

Great one-night stay option in Southampton.

Partner

10/10

Exceptional

19 Oct 2025

Neil

A small quaint local Inn and a very enjoyable 1 night stay. Clean and comfortable. Twin room was quite spacious.
Helpful and friendly staff. Also offered and arranged a cab to the cruise port for us.
Just a great visit!

Leisure Partner

10/10

Exceptional

16 Oct 2025

Stephen

The room was very clean and has everything you need, offered hair dryers. Staff was very helpful and patient with a lot of cruise passengers and luggage arrangements, which they have an area to hold for you. Staff arranged taxi service. Dinner options were great and resonable.

Leisure

4/10

Poor

11 Oct 2025

Tammy

This property is nice, the staff was excellent and the breakfast yummy. The reason for my low rating was the room we had was terrible. Do not accept room number 25. It’s a double twin. It is the size of a dorm room with an accessible bathroom- we did not request an accessible room. It needs to painted, it needs new carpet and the carpet isn’t properly placed. The beds are a bit lumpy and the pillows are flat. We were only staying one night so we didn’t request a change in room but I would not stay in that room again.

Leisure Family

10/10

Exceptional

06 Oct 2025

dick

Checkin was smooth and the hotel was nice and clean although it was dated. There was no elevator in the hotel! Guests have to carry their own luggage up and down the stairs. Or you can take what you need to your room and leave your luggage at the front desk to be stored.

Partner

10/10

Exceptional

04 Oct 2025

Ian

Fantastic friendly hotel, lovely evening meals and great selection at breakfast time. Not our first stay and will definitely be returning.

Leisure Partner

10/10

Exceptional

03 Oct 2025

Wendi

I stayed one night pre-cruise, and I couldn't hsve asked for a better experience. In the months proor to ny arrival, they answered my questions and accomodated my requests. They reached out ahead of time to schedule dinner reservations too. Upon arrival the staff was super friendly and helpful. They took care of everything, breakfast was scheduled, a taxi was scheduled, and the room was on the ground floor as requested, I loved jt and will stay there again if I am ever back in Southampton.

Leisure Friends

8/10

Excellent

02 Oct 2025

Ian

Great location. Easy access to bus service right outside hotel. Staff were excellent. Restaurant was ok, but lots of options in the area.

Leisure Partner

8/10

Excellent

28 Sep 2025

Shelley

One night stay

Staff was great loved the pub met lots of nice people from all over
Bed was extremely noisy and shower was not great and leaked onto the floor carpet was stained
Staff was excellent breakfast was good

Partner

4/10

Poor

28 Sep 2025

Wouter

More service

10/10

Exceptional

27 Sep 2025

Timothy

Very quaint and the staff so friendly and helpful. The room was a little small but we managed.

Leisure Partner

6/10

Pleasant

26 Sep 2025

Robin

Great location before our cruise. Room was smaller than expected for a king. Claw foot bathtub and no shower curtain. Challenging to take a shower, so had to just kneel in the tub. The hotel was cute, but more like being in someone’s house in a bedroom.

Leisure Partner

10/10

Exceptional

21 Sep 2025

Vinod Chandra

Ample free parking is very convenient. Nice homely feel of the rooms and atmosphere. It's like home away from home.

Business Family

8/10

Excellent

16 Sep 2025

Glyn

Very convenient for cruise ship parking