Name: Village Hotel Southampton Eastleigh
Address: Bournemouth Road, Chandler's Ford, Eastleigh, SO53 3YJ, GB

4/10

Poor

27 Jul 2026

Antony

Booked a club room which included parking, pool and breakfast.
Pool was closed for 3 days
Breakfast did not start till 8am and I had to leave at 7.30am no offer of a take away Breakfast

6/10

Pleasant

26 Jul 2026

elizabeth

The facilities were top notch. One of the best gyms I have ever seen. Staff members were pleasant and very knowledgeable.

Our bed looked clean however the shower and junction between the floor and baseboards in the bathroom were filthy and moldy.

Partner

8/10

Excellent

25 Jul 2026

William

We were a little confused on arrival as no staff at the booking in screens as it’s self service, once familiar with the system it was plane sailing

10/10

Exceptional

24 Jul 2026

Marcus

Dtandard neat nice clean room

8/10

Excellent

24 Jul 2026

Richard

Excellent hotel. Very modern with everything needed. Only criticism was for the price you’d expect some bottled water in the room.

8/10

Excellent

23 Jul 2026

Sascha

clean and useful hotel. good location in the local area.

10/10

Exceptional

23 Jul 2026

Toby

Great property to stay in, had no issues at all and would recommend to anyone, especially those travelling on business to the area.

6/10

Pleasant

21 Jul 2026

Sharon

The king room we booked was so small, there was literally no where to put our luggage. I mean no where!! We put cases on the floor and had to step over them to get around. Bathroom small as well.
Staff at the grill at night were very accommodating for a late dinner. Breakfast was not too good. Eggs runny and Canadian bacon was really fatty.

Partner

10/10

Exceptional

21 Jul 2026

Jeanne

Our room only had 1 set of towels but I got another set for the 2 of us...at the 2nd time of asking!
Staff were very pleasant to deal with.

Partner

10/10

Exceptional

20 Jul 2026

Anthony

Great staff. A large hotel with the usual great facilities associated with Village Hotels.
Rooms are moderns and practical although the only window is in the entrance to the bathrooms this doesn't make the room dark but is a little different. The hotel has two towers the outer building has views but not the internal although these are generally quieter. Although a bigger hotel my requests were met. Not a lot close by but you have everything at the hotel and lots of parking but some rooms parking is an additional charge. A great hotel with very friendly and helpful staff and lovely and clean.

Self

10/10

Exceptional

18 Jul 2026

Peter

Good

Friends

8/10

Excellent

13 Jul 2026

BONNIE E

The staff was great - friendly and helpful. We enjoyed our dinner and breakfast on the premises. There was plenty of a/c which was most important. I paid extra to use the pool facility. The pool was small and crowded. Children were jumping in and no rules were enforced. If you want to cool off the pool is worth it but otherwise it wasn't great. Overall I recommend the hotel. Enjoy the food and great atmosphere at the bar.

Partner

10/10

Exceptional

11 Jul 2026

Reina

Great hotel

10/10

Exceptional

08 Jul 2026

Jason

I stay in a lot of Village Hotels around the country and Southampton is as good as they come

Self

8/10

Excellent

08 Jul 2026

Vincent

Nice place to stay. Very handy for a night before boarding a cruise. Parking £5 night.

Partner

10/10

Exceptional

07 Jul 2026

Dawn

Very nice room with comfortable bed. Great air con! I ate in the grill bar and the food was lovely. Highly recommend

Self

10/10

Exceptional

04 Jul 2026

ALI

The environment is unique to

Friends

10/10

Exceptional

03 Jul 2026

Jake

Always great hence I stay here once a month. Odd that theres no toilet scrubbers though

Self

8/10

Excellent

01 Jul 2026

massimo

Professional, good location , gym and parking

Self

10/10

Exceptional

30 Jun 2026

Stephen

This is a nice quirky hotel and our apartment was very well appointed. The aircon was a blessing and while we are a travelling couple, our grandkids would have loved staying here too. Simple things like the pool being adults only from 7 to 9 morning a night, excellent food and drinks, great parking. Only three floors high but lack of a lift was a small problem

6/10

Pleasant

30 Jun 2026

Tarek

The room was too small and poorly designed. the bathroom was poorly maintained, given that I have booked their club room, Ithat was disappointing experience

Partner

6/10

Pleasant

28 Jun 2026

Keith

Bed comfortable. Motion transfer was awful. Room tiny. No frills. Some poor choices in materials to build this place. Close to grocery store with a McDonald’s inside.

Partner

10/10

Exceptional

26 Jun 2026

Simon

Nice stay for one night at this hotel partly due to an early hospital appointment and partly to take advantage of the aircon during a heatwave!
Rooms are compact but adequate with controllable aircon, comfortable beds and a good sized TV. As has been mentioned on other reviews bathrooms have a clear glass door which was fine as privacy is maintained due to the layout of the bathroom.
Location is good for the airport and hospital.
Parking is chargeable (£10/24 hours midweek) but is made reasonably clear when booking.
Lobby and restaurant were a bit too cool for me but self service check in was efficient with staff available to help. Restaurant had a good range of dishes and service was good.

Partner

8/10

Excellent

20 Jun 2026

bryan

Staff were professional and helpful, most impressive.
Whilst room was clean and functional it stunk, it was not very nice.
Surely your cleaning staff are aware but did nothing about it.
Stayed at many Villages but never had a stinking room.

Partner

4/10

Poor

19 Jun 2026

Tom

The total has good amenities and a good gym. The food was ok. The hotel was let down by poor and inconsistent service.

We were told that tables in the restaurant could not be booked in advance as that evening England were playing. This was confirmed by the person on reception, only to find that nearly all the tables has indeed been reserved when we went down to the restaurant with some of them standing empty for hours until the football started.

We then had to wait about half an hour for food even though this was before the restaurant got busy. After chasing up the food it eventually arrived with our main courses and starters all arriving together.

We only had one towel in our room we tried twice to use the QR code to order more to no avail. There are no telephone numbers to call for the hotel itself and got put through to a central number who said they would contact the hotel and rectify. An hour later still no towels, I had to go down to reception and ask face to face. The towel eventually arrived and was just handed to me without a word as the member of staff just walked away.

Why there are are not two towels in the rooms is beyond me.

Decent hotel, awful service.

Partner

8/10

Excellent

18 Jun 2026

Karen

Nice hotel, bathroom could be cleaner.
Food delicious.

Family

6/10

Pleasant

17 Jun 2026

Marina

This hotel is probably suited to a younger clientele. The reception is bare and the electronic check in is impersonal. There was one staff member offering advice but nothing more.
The room only has a window in the bathroom with a clear vision glass door to the bedroom. There is only a partial privacy wall to the toilet and shower. The shower is not properly contained and water spilled out onto the floor.
The kettle and lamps were dusty as were other surfaces. A deep clean is needed. The room had an overall depressing vibe. Not worth the price. I would not stay again.

Partner

10/10

Exceptional

16 Jun 2026

Richard

Staff amazing, great facilities if you get to use the gym and pool. Bar area very nice, spacious and relaxed. After all that the highlight was my meal of gammon, best I’ve had. Would definitely rebook.

Friends_and_family Friends

4/10

Poor

15 Jun 2026

Jeramy

The hotel is very new and modern and offers a bar, dining and even a Starbucks for convenience. Unfortunately the room was an almost complete disappointment. While the bed was beautifully made and comfortable, the room was not clean! One coffee cup had dried oatmeal stuck in it, crumbs were on the floor next to the bed and the sink dirty.
I understand that sometimes things are missed but this was unacceptable.
Also, I knew and was excepting of the bathroom layout and clear door but it would be smart of management to add a panel of etching to the clear doors.

Partner

10/10

Exceptional

13 Jun 2026

Garry

Lovely hotel I would stay again 😊

Self

10/10

Exceptional

08 Jun 2026

Brendan

Great place to stay especially if going out on a cruise ship the next day

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Peter

The room was fairly basic, minimalist! There were no spare blankets available but the room had heat available in the hotel.
The restaurant ordering was all by QR code - no cash. The food was good.
The outer corridors was noisy until 9.45pm with small children running up and down and yelling unsupervised. I didn’t report it hoping the parents would act like parents!

Partner

8/10

Excellent

07 Jun 2026

Bev

The room was nice and clean, bed really comfy and slept well. Only thing I found really odd was the glass bathroom door, offers no privacy.

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Julie

Just had a great stay thank you👍👍

Partner

8/10

Excellent

03 Jun 2026

Jake

Overall really nice but a few bits with the room:
No toilet scrubber
Ladies hairs on the bed and sink

Business

8/10

Excellent

31 May 2026

trevor

The room was fine , but to get back late on a Saturday night , where there were no food or drink options or even a vending machine with water was not good

Friends_and_family Friends

4/10

Poor

30 May 2026

Rhian

Food on arriving mixed up out order then tried 2 change it. Didnt give us fresh anf cross contaminated the food

Friends_and_family Friends

6/10

Pleasant

30 May 2026

Gary

no bar fridge
no tissues
to far from city centre
no facecloth only one big towel one small towel

Friends

8/10

Excellent

30 May 2026

Lisa

Great welcome by helpful staff at check in, payed for parking overnight by machine.
Room dark, window only in bathroom. Bed comfortable. Limited hanging space.
Woken up by banging noises very early, to find it was the gym underneath, maybe an issue if you want to sleep past 6. I requested a lower floor so maybe should have read other reviews.
Bar area great, busy the night we stayed but functioned well. Great bowl of nachos which fed us both and some. Also onsite Starbucks. We stayed before a cruise so an easy run down to the ship,

Partner

8/10

Excellent

26 May 2026

Jason

Great property – rooms are an odd layout and a bit small but perfectly comfortable. Food service finishes far too early

Self

4/10

Poor

26 May 2026

Michelle

After staying last year and it was brilliant we rebooked this year.
Dust everywhere thick behind the telly we only noticed that because the telly was really wonky. Pubic hair in the shower. Funny noise from the shower all night.
Main problem though was the pillows so lumpy never had such bad pillows. No phone in the room to ask for more.
Shame we won’t go back again

Partner

4/10

Poor

25 May 2026

Dawn

When we arrived after a long hot journey I would have liked a drink and to relax
Almost every table had many many glasses and bottles on them , even outside
We did find a table and it was dirty

I ordered food and drink and rewards app , but the young guy that served me wasn’t concentrating and I know he didn’t apply it as it was 5%dicount and he short changed me £2
I was tired and hungry I could t be bothered to argue the fact at all

The room had a very funny smell smelt like dog ( not sure they allow ) , the only window was the bathroom , not nice at all

Partner

10/10

Exceptional

24 May 2026

Roger

Clean and modern hotel equipped with the very best gym I've ever experienced in a hotel.
Also nice to have a Starbucks and a pub in the lobby...everything I'd need in a hotel!!

Self

8/10

Excellent

22 May 2026

Caroline

Overall good, comfortable large bed, nice pool and good breakfast, hot and plenty of it. Really good consistent helpful staff.
Surprisingly small bedroom no space to fit luggage out of the way! Poor design to shower left water all over bathroom floor. Bedroom size more suitable for one person, small thing but only one chocolate bar between two people with the tea and coffee offering in the room. Would rate 8/10 overall.

Partner

2/10

Poor

15 May 2026

Tom

Room with no windows!! You have to turn the lights on even in most sunny days... Drain blocked in the basin.

Business

10/10

Exceptional

13 May 2026

Ian

Easy check in with help on hand, room was nice, comfortable and had a great TV.

Dinner was fine, bar staff friendly and breakfast perfect.

Car park gets busy with Gym users, but found a space easily enough.

Business

10/10

Exceptional

11 May 2026

PAUL

Check in was smooth. Hotel room waste of time, woken up at 6am by the gym - really loud thuds. Hotel told me that my room was allocated away from the noise, clearly not. Breakfast was good and so was the gym

Friends_and_family Family

8/10

Excellent

10 May 2026

Paul

It was good, enjoyed it

Friends_and_family Family

8/10

Excellent

10 May 2026

massimo

unable to use breakfast too late AM

Self

6/10

Pleasant

09 May 2026

Elodie

Decent size room, friendly staff, and very good location for getting to Southampton port, but there were a few issues.

Room was clean for the most part but very dusty and a few mysterious stains on the headboard and chairs. Bed was pretty hard and uncomfortable. Room was very hot - they provide air con but it only stays on for an hour before defaulting back to 25C meaning we had to keep setting it again in the night. The glass door to the bathroom is a bit weird - would not recommend if you are not very comfortable with person you are sharing a room with.
Good amount of parking however don’t be lured into the more expensive room rate that includes parking if you stay at the weekend as parking is free then!
We picked this hotel in part due to the presence of electric car charging, however all were either in use or broken so sadly we had to charge elsewhere.

Partner

10/10

Exceptional

06 May 2026

Ian

Nice clean room, very comfortable bed. Staff were always polite and friendly and the breakfast was great. Will be back I am sure.

Self

8/10

Excellent

03 May 2026

Stephen

Bar closed early, place was clean and staff were helpful/friendly. No face cloths.

Family_with_children

6/10

Pleasant

03 May 2026

Wendy

Love this hotel and stay regularly however had issues with some teenagers trying our door in the early hours and a bit later screaming while giving each other piggybacks down the corridor ..

Partner

10/10

Exceptional

01 May 2026

Sammy

Clean room, food was pleasant, gym open late

8/10

Excellent

29 Apr 2026

Paul David

Excellent overall, very limited TV channels and amazingly (!), no luggage trolley but other than that 1st class and the gym is amazing ! Breakfast also very good,

Partner

8/10

Excellent

26 Apr 2026

Lucy

Busy hotel that was very noisy during the night. Woken after midnight several times to doors slamming and people running around.

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Phil

Excellent bar area

Partner

10/10

Exceptional

12 Apr 2026

Alison

Room was huge - we had the disabled access one. The bathroom is the biggest I’d seen. A few stains on the carpet but they been scrubbed as best they could.

Would have liked some bedside lights, ended up using the TV on a scrambled signal to give a little light.

Staff were friendly and really helpful. To the point of intervening with parking because it’s free at the weekend.

Top tip - if you’re heading to Winchester, get the bus. Bus stop a short walk away, the route I direct, every 10mins. £3 til 6pm then £1.

Partner

6/10

Pleasant

07 Apr 2026

Pradeep

Staff at check in were great. Car park was very full because there's a public gym at the hotel. Hotel rooms are weird - there's only a window in the bathroom. No fresh air available in the actual hotel room. Air con system is rubbish. Room was dusty throughout. Terrible night's sleep because there was a thumping noise coming from above my room - it sounded as if we were directly under the gym and there was always someone throwing weights at all hours. Not a good experience.

Partner

8/10

Excellent

06 Apr 2026

GARY

Did not use the hot tub, shop was fine.

Self

10/10

Exceptional

06 Apr 2026

Jane

Great pool, very friendly and helpful staff throughout.

Partner

6/10

Pleasant

05 Apr 2026

Sally

Room was clean and tidy, staff were very friendly and the breakfast was great. Only downside was having a glass bathroom door which we didn’t like

Partner

8/10

Excellent

04 Apr 2026

andrew

Did not have breakfast

4/10

Poor

01 Apr 2026

Andrew

My room was on floor 2 towards the back of the hotel. The Gym was on floor 1 at the front of the hotel yet the music from the Gym and work out classes was so loud I couldn’t concentrate on work and had to have the TV on max volume. Then there was the loud banging at the same time, coming from an open door or window. Gym music and loud banging stopped at 10pm.
The room had a glass door to the en-suite, so you had full view of the person sitting on the toilet and everything else private people do in bathrooms. The rainfall shower squirted water everywhere other than straight down. Looks like it hasn't been cleaned in the last 10 years.
The carpets had many stains on it, making the room feel dirty if you walked around in bare feet.
Bedside lamps each side were plugged into the only power socket by the bed. So you had to make a choice of light or your electronics.
For the prices they charge you’d expect a much higher standard of room. £118 for one night in a small double room. Plus you have to pay for parking. It was like a continental cheap motorway motel worth maybe £40 per night at best.
I assume you pay this over the top rate due to the Gym and having a Starbucks on site.
I wouldn’t recommend this hotel to anyone. Go down the road to the Double Tree by Hilton and not only save yourself £30 or so, but you get a better room. Cleaner, more spacious, sockets everywhere round the room, better spacious desk to work, shower that works. free parking for Blue Badge holders.

8/10

Excellent

29 Mar 2026

Patricia

All staff members were very helpful it was okay I think they should offer something like poached eggs or something I would rate the breakfast as a 3 star

Partner

10/10

Exceptional

23 Mar 2026

Steve

The hotel is great value for money and has a great gym too. Free parking and affordable drinks at the bar.

10/10

Exceptional

20 Mar 2026

LEE

Na

Business

10/10

Exceptional

14 Mar 2026

Sergio

Lovely

6/10

Pleasant

08 Mar 2026

Suzanne

Cleaner room, breakfast was terrible

Food last night was awful and me and hubby have been sick all day

Tea coffee in room but 1 club biscuit 2 of us stayed in the room how does that work

Partner

10/10

Exceptional

05 Mar 2026

Ben

Very nice hotel, Asda (Hypermarket)is on your doorstep so if you forget anything your covered.

Partner

4/10

Poor

03 Mar 2026

Sam

Unfortunately got placed in a room on the second floor, the same level and next to the gym. I got a really poor sleep as all you can hear into the night/early hours is dropping of weights from the gym.

Hotel would be great if you’re on another floor. It’s got a cool sports bar, decent gym and modern rooms.

Ask for a room away from the gym and it’d be good!

Self

10/10

Exceptional

25 Feb 2026

Dean

Clean room and well located. A good breakfast selection.

Business

8/10

Excellent

24 Feb 2026

Julia

Clean eoo, good food, courteous staff

Partner

8/10

Excellent

22 Feb 2026

Margaret

Check in was stress free with friendly staff. Room was located on the 3rd floor so it was lovely and quiet.

Partner

6/10

Pleasant

21 Feb 2026

Mark

Room looking tired. Mould in the shower area. Water marks and other stains in the bathroom.
Uncomfortable bed and poor pillows. Topper on mattress didn't help.
Overpriced, below average food in restaurant and understaffed so very slow service

Partner

10/10

Exceptional

21 Feb 2026

James

Terrific

10/10

Exceptional

20 Feb 2026

Mike

Great chilled hotel with easy self-service check in.
Room was clean with lots of tea/coffee facilities and gym is big with lots of machines and weights.

Self

10/10

Exceptional

11 Feb 2026

David

Clean room great stafg

10/10

Exceptional

09 Feb 2026

Mike

Yes

Business

8/10

Excellent

08 Feb 2026

KEVIN

Room was clean and tidy, good amenities and friendly staff

Friends_and_family Family

8/10

Excellent

07 Feb 2026

Tariq

Clean

Business

8/10

Excellent

07 Feb 2026

david

Good room

Business

8/10

Excellent

05 Feb 2026

LEE

Nice room , good location for Eastleigh

Business

10/10

Exceptional

04 Feb 2026

LEE

all good cannot fault - only issue is parkign as very busy when its Gym time!!

Business

8/10

Excellent

28 Jan 2026

Jason

Very friendly staff, good gym facilities, Bright and lively reception and bar environment

Business Self

10/10

Exceptional

24 Jan 2026

James

Village Hotel never fail to impress and their model is so perfect: amazing friendly staff who are proactive in ensuring your needs are met, be it at the bar, check-in or housekeeping. The rooms are spacious and exceptionally clean. My only criticism is the decision to only have rooms with showers and no baths!

Business Self

6/10

Pleasant

22 Jan 2026

Mark

Loud and rooms are run down

2/10

Poor

08 Jan 2026

Emily

Room was clean however bathroom mirror was frosty (might be wrong spray used) and the bathroom floor was awful very dirty
Had to get some disposable slippers just to wear in there

Partner

6/10

Pleasant

08 Jan 2026

Tina

Staff were fantastic - really lovely and friendly. Hotel was very clean and tidy. Breakfast was quite minimal. The room was very oppressive. Only window was in the bathroom.
Bed was soft but definitely needs firmer pillows. No safe in room. No vending machines - nightmare when you are fancying a bit of chocolate!
Very much a guys hotel with all the sports. Sorry Village - I wouldn't choose your hotel again - it's just not for me.

Business_and_leisure Partner

10/10

Exceptional

03 Jan 2026

Michael

Nice enough, although the room was a bit cold.

Business Self

10/10

Exceptional

03 Jan 2026

Carol

Check in helped by an extremely friendly young man. Room spotless with everything you could need. We will definitely use again for future cruises

10/10

Exceptional

02 Jan 2026

Alex

Nice

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

Rafa

Good stay as ever. Thanks

Business

10/10

Exceptional

09 Dec 2025

LEE

claen hotel reasonable price, good location

Business

2/10

Poor

08 Dec 2025

Sean

Room was very poor had no where to dry towel or foot matt. The shower made the floor soaking wet when using it. Single person. The loo didnt flush well at all the door itself did not give privy the bed lost the pillows down the back of the bed between headboad and the matress very stressing. Outside the room on both nights could just hear slanming of doors and shouting. The air con unit leaked water into the door way.

Partner

6/10

Pleasant

06 Dec 2025

Wayne

Staff were great ,the maintenance man was told the room was empty and walked in whilst myself and girlfriend were naked the blind was stuck down and the iron didn't work also the glass door to the bathroom was a bit of a shock otherwise great thanks

Partner

8/10

Excellent

06 Dec 2025

Isabella

staff, clean room.

10/10

Exceptional

06 Dec 2025

Ian

Nice clean room, comfy and quiet.

Business

10/10

Exceptional

05 Dec 2025

Mr T

Everything was great

Self

10/10

Exceptional

04 Dec 2025

Stuart

I have corporate membership here now. A big fan. Rooms always clean. Always receive a warm welcome. Food always good. Really good value and importantly for the business traveller, confidence that you know what you're getting.