Name: Southampton Serviced Apartments
Address: Bassett Avenue, 136 3, Southampton, SO16 7EZ, GB

10/10

Exceptional

08 Jul 2026

yagnesh

Rooms were clean. It would be helpful if there were extra hooks in the bathrooms to hang towels. Also extra soap for dishwasher & laundry only one of each was provided. Just to kick start. Definitely grateful for the two fans they had. The hallway bathroom did need shower head cleaning. WiFi was slow can be a challenge for work purposes. Overall I would definitely return. Host was easy to communicate with and helpful. Easy to get to Asda for groceries and access to motorway. There was plenty of parking.

Family

10/10

Exceptional

31 May 2026

Sarah

Great base , parking and a lovely apartment 😁

Partner

8/10

Excellent

06 Apr 2026

Nicholas

Simple but clean apartment

8/10

Excellent

10 Nov 2025

YUK YEE

房間乾淨企理,住滿7天打掃一次,自助 check in 和 check out ,免費泊車,行3 分鐘有巴士站,去市中心和Winchester 都方便, 距離修咸頓大學很近.

Friends_and_family Family

8/10

Excellent

27 Oct 2025

Chandanee

Kitchen was equipped. Bedding and linen was provided. Clean apartment. Both front and rear parking available. Good location. Very good service and communication. Will definitely recommend.

Friends_and_family Family

10/10

Exceptional

30 Sep 2025

Sheena

Close to workplace. Nice heated apartment, has all the things you would need highly recommend.

8/10

Excellent

17 Sep 2025

Sheena

Ideal, close to Univeristy.

8/10

Excellent

08 Sep 2025

Verified traveler

Communication was excellent. They responded to me immediately and gave me clear instructions when I asked about checking in as I would be arriving late in the evening and checking out early in the morning.
The apartment is in a quiet area. It was clean, spacious and it had everything we needed for a 3 night stay.
There’s some wear and tear that could be addressed. Both bedrooms had missing vertical blinds so let light in.
I would stay here again.

Friends_and_family Family

2/10

Poor

28 Aug 2025

Verified traveler

Disgusting

We noticed a nasty musky smell as we arrived and opened up the sofa bed to a absolutely disgusting mattress and we was told the sofa wasn’t supposed to be used as a sofa bed but sitting on it with that underneath is appalling and unhygienic.

The other mattresses on the beds were not as bad but very well worn out and slightly stained.

We did not stay and travelled back the same day.
The own refused a refund and seemed rather rude.

Friends_and_family Family

8/10

Excellent

20 Aug 2025

Natasha

Good base

Nice large apartment which is good to use as a base. However sofas & beds were not very comfortable, the apartment could do with modernising as it’s looking tired / well used in places

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

Peter

Fantastic!

Great location, flat was easy to access. Great communication from host, stayed two nights before cruise! Highly recommend for anyone sailing from Southampton to use these apartments!

Friends_and_family Family

10/10

Exceptional

01 Aug 2025

Amanda

Excellent apartment space for family.

Perfect location for us as we were visiting Paulton's Park. The apartment itself was of ample size, fitting us and our two children in with plenty of space. Bathrooms are snug but perfectly functional. The place was clean, with basic functional products, eg. Dishwasher tablets, washing up liquid, tea towel etc. Check in and out was simple with a key safe box and code given via text message. Plenty of sleeping space with 2 doubles, and a single, and space for a travel cot. 2 sofas in the lounge. All good but I found the beds quite firm, and my hip suffered a little, but that's just personal, nothing wrong with them. Were happy to find a fan available in each room for use in the heat. Was always spaces for parking each day. We stayed 3 nights.

Friends_and_family Family

8/10

Excellent

12 Jul 2025

Verified traveler

Apartment stay

Spacious apartment perfectly functional. Beds provided good nights sleep. Made use of extras such as ironing board/iron. Little tired in places i.e toilet roll holders rusty. Generally clean though towels had the odd stain on them. Good location. Easy access by bus to city centre. Ongoing exterior work on building but didn't affect stay.

10/10

Exceptional

01 Jul 2025

Michelle

Stayed for a few days whilst helping child move from one uni accom to another. Hottest weekend of the year and really happy that apartment (superior 2 bed) had climate control. Made for a really welcome respite from heat of the day. Very well equipped kitchen. Towels provided of a very decent size. Beds on the soft side for our taste. Would say bring an eye mask as bedroom blinds are not blackout! Some hooks on back of shower room doors would be handy. Exceptionally clean! Would stay again.

Leisure Family

10/10

Exceptional

05 Jun 2025

Ali

It was in a good location. The communication was perfect.

Leisure Family

6/10

Pleasant

26 May 2025

Garry

Very spacious but limited parking. Booked for 5 pax but dining chairs are not enough. Vanity table missing a chair. Toiletries could have been better. Hair dryer would be very handy. Not enough hanging hooks for towel in the bathroom.

Leisure Family_with_children

6/10

Pleasant

17 May 2025

Verified traveler

Aussie travellers

We were disappointed with the property as it did not match the description. It is also too far from any shopping centres and the bus system is unreliable. Staff were very helpful and responsive. No coffee, tea or milk provided, one small soap, one toilet roll and a small shower gel for 4 nights. On request we were given extra shower gel and toilet paper. Outside was dirty with cigarette butts lying everywhere, no alarm clock, dvd player, bath, heated towel rail or safe as advertised(not even a towel rail). Lack of power points and no instructions for dishwasher and washing machine.

Partner

8/10

Excellent

13 Apr 2025

Howard

Very conveniently located but needs some TLC

Very conveniently located apartment which was sufficiently roomy for the three of us with all we actually needed although some TLC was definitely needed, and some maintenance would be an improvement.

Friends_and_family Family

8/10

Excellent

18 Mar 2025

Beryl

The apartment was lovely, fully furnished & equipped with everything you could possibly need.
They are in a convenient but quiet location only a few minutes walk from bus stops to get you into the city centre or to Winchester for a day out, there’s also bus stops near by to Malvern Zoo & in the opposite direction to the general hospital. Or there’s on site parking for you if you bring your car.
I would have given the apartment 5 stars except for it being in need of a little tlc although none of the things I noticed impacted my stay & I would highly recommend these apartments.

Self

10/10

Exceptional

23 Feb 2025

Andrew

Excellently situated and all the amenities you need. The people who run the apartment are super helpful and can’t do enough for you.

Leisure Family

10/10

Exceptional

22 Sep 2024

Tove

Apartment 7

A lot of space, good rooms, clean and overall a good experience. Communication with leasing company great. The apartment had everyrhing we needed, and then some. Highly recommended.

Friends_and_family Family

8/10

Excellent

13 Aug 2024

Yuk Fan

Relaxing holiday

The location was easy to find. The host replied enquiry promptly. The flat was big enough for 4, though we had 3 only. It would be great if the intercome was functioned because we had only one key. Most facilities and appliance were clean and easy to use, except the two toilets' fan. They didn't work so it was very wet after having shower.

Friends_and_family Family

6/10

Pleasant

11 Aug 2024

Antonio

The property is far from basically everything. You have to have a car to stay here otherwise you’ll walk a long way to get to anything or use Uber all the time. Doors in the property were not working/closing/locking and the dishwasher won’t open.

Leisure Friends

10/10

Exceptional

11 Aug 2024

ran

Had room 9
Clean
2 bathrooms 2 double beds
Had a nice stay.

Friends_and_family Family

8/10

Excellent

16 Jul 2024

David

Good place to stay - no fuss

Stayed here with my grown up son for two nights. The apartment was reasonably modern but getting a bit tired in places.
You get sent the entry instructions in the afternoon which is the code for the key box so no issues there.
There was people staying in the other apartments but we didn't hear any noise. It was summer so I slept with the window open. There was very little traffic noise either.
The kitchen had everything we needed but we didn't do any cooking.
The couches were not very comfortable and the bed was alright but not a hotel mattress, so I don't think I wouldn't to stay for any length of time, but I would use again if I am in the area.

Friends_and_family Family

8/10

Excellent

15 Jul 2024

Suzan

136 Bassett, Southampton

Very nice apartment. Bedroom verticals need replacing with room darkening drapes as windows face east. Caretakers were very willing to bring us what we asked for in the way of kitchen amenities and toilet paper but a chopping board should have been included. Toilet needs fixing - runs continuously. Enjoyed the second bathroom. Low mattresses and ceramic tiles (slippery when wet) make the apartment questionable for elderly folks.

Friends_and_family Family

8/10

Excellent

14 Jul 2024

Andrea

We had apartment 4, nice big apartment, comfortable. Cleaning standards could've some improvements! Plenty of bath towels. TV was not working and we couldn't figure it out. When the fire / smoke alarm went crazy, we called them management and they were great and arranged the maintenance guy to come to sort out the issue. The guy who came to sort out the alarm also helped with the TV and he was really nice, even gave us recommendation where to visit in the area. Someone turned off the freezer so it was half defrosted when we arrived, we had to clean it first before as ice and water was failing out when we opened it.... but it was a good place to stay, my family enjoyed it.

Leisure Family_with_children

10/10

Exceptional

14 Jun 2024

Paul

Out of the City Centre Apartment

Nice apartment with ample onsite parking. Very clean, everything worked okay. Got the apartment ready for 13.00 without extra change which was much appreciated. Could do with a few more of everything, ie plates, glasses, cutlery etc. Fine for me but may be a bit tight if 4 people staying. Nothing immediately close so to go for a drink, meal etc it was the car.
Overall very good, would stop again.

Business

8/10

Excellent

28 Dec 2023

Jervis

Comfortable apartment with lift and free parking

Leisure Family

8/10

Excellent

15 Sep 2023

Peter

Great accomodation for the price, lots pf extras provided and comfortable beds. Quiet and safe area for a great nights sleep and communication was great from the hosts. Doors were a little awkward to open and lock but other than that it was a great stay.

Leisure Family

8/10

Excellent

06 Aug 2023

Sue

Good, clean accommodation

Leisure Family

10/10

Exceptional

17 Jun 2023

Christine

Great Manager

THANK YOU, THANK YOU... Uber failed to pick us up so we missed our bus to Stanstead Airport. We had turned our key in and it was cold and rainy. We called the manager. He told us how to get back into the building, got us a ride the 120 miles to the airport and couldn't have been kinder. Not many people will go the extra mile as this man did.

Friends_and_family Friends

4/10

Poor

15 May 2023

Susan

The mattress was not clean the location is on the main road and its noisy, dark and shady surrounded by big trees.

10/10

Exceptional

01 Mar 2023

Deborah

This is a wonderful place to stay when visiting the University of Southampton. There are lovely walks in the area and lots of great places to eat. The apartments are safe, clean and well stocked. The people who manage the property are very professional and friendly.

Leisure Family

10/10

Exceptional

12 Dec 2022

Sean

Great apartment!

Had a great stay! Accommodation was modern, spacious, clean and had everything we needed. Loved the underfloor heating! Very cosy.
Only a short distance to Southampton city centre, shops and restaurants.

Friends_and_family Family

6/10

Pleasant

26 Jun 2022

Alex

Spacious and quite, however, needs a refurb and some repair work doing around the place

Leisure Family_with_children

10/10

Exceptional

31 May 2022

Christopher

Brilliant Value Stay

Lovely comfortable accommodation in great location. Parking was convenient. Communication was great. Hard to fault it really.

Friends_and_family Family

10/10

Exceptional

24 Apr 2022

Leanne

Everything was superb

Leisure Family_with_children

8/10

Excellent

15 Feb 2022

Deborah

Located within walking distance of university of Southampton.

Leisure Family

8/10

Excellent

16 Dec 2021

glyn

Its a nice property but unit I had seemed to be the smallest and not consistent with the headline pictures. It was however well equipped and maintained so overall comfortable. On the main No 1 bus route into city centre but no shops nearby. Happily stay there again

Leisure Self

8/10

Excellent

13 Dec 2021

Jack C.

Enjoyed it a lot.

Really good place to stay for a few nights had a really good time definitely will be back.

8/10

Excellent

02 Sep 2021

Lee

Nice large 2bed apartment.
Only downside is the t.v reception not great channels kept cutting out.

Friends_and_family Family

8/10

Excellent

21 Aug 2021

Ben

Take your own pillow

Communication was poor. No one answered the phone number given.

Only one pillow available per person which was so flat and useless.had to fold up towels. Would suggest taking your own.

The flat was clean and tidy.

Friends_and_family Family

10/10

Exceptional

24 Jun 2021

Brendan

Really enjoyed our stay

We really enjoyed our stay here. The apartment was easily big enough for the 3 of us, comfortable and clean, with pretty much everything you need for self-catering. If I had to be picky, if you used both showers at the same time, 1 of the showers lost a bit of water pressure, but it was still enough to shower and just a very minor point and not a problem at all. Would definitely stay again

Friends_and_family Family

6/10

Pleasant

23 Apr 2021

Verified traveler

Apartment was nice but it is next to a busy road and very noisy. Also it was very light at night as teh blinds do not block out the street lights or bright lights from nearby buildings.

Partner

10/10

Exceptional

22 Feb 2020

Paul

Family apartment near the Uni

Good family apartment with kitchen near the University.

Friends_and_family Family

4/10

Poor

21 Oct 2019

Verified traveler

Great staff, awful mattresses and terrible wifi

The staff were great - accommodating with an extra parking space, responded to queries immediately and did everything they could to fix the issues we had. Cannot fault them.

But unfortunately the Wifi was so weak I had to sit by the door of the 2nd appt I moved into to be able to get strong enough signal to do simple Google searches for work - pretty uncomfortable sitting on the floor (or in the small reception area) for 8hrs at a time during a week.

The flats are ok, but really need a deep clean.

Every spring in the mattresses in both flats I slept in could be felt when laying on the bed and in one appt they made such a noise when I turned over that they woke me up (appt 10). There were what looked like blood stains on the under-sheets.

So despite the staff being great, I wouldn't able to recommend it and it's not that cheap either.

Business

8/10

Excellent

07 Oct 2019

Verified traveler

Good amount of space for a family with a toddler and baby. Plenty of towels and beds comfy.
Not as clean as we would have liked and during our stay we couldnt keep it as clean as we would have liked as property didn’t have a dustpan and brush or anything to clean with. We had to ask the cleaners one morning for a brush as it was really needed with a toddler!!
Kitchen has just the basics, only one small baking tray and no chopping board!
Underfloor heating kept it very nice and warm.

Leisure Family_with_children

6/10

Pleasant

29 Sep 2019

Verified traveler

Location and parking were good.
It had what we needed but more effort could be put into cleaning the unit. There were small areas of mold in one of the bathrooms.
Check in was easy and the lift mad it easy to get our luggage to the unit.

Leisure Family

10/10

Exceptional

27 Sep 2019

Verified traveler

It was light airy and spacious. Close to University so perfect for dropping son off to University.

Business_and_leisure Family

8/10

Excellent

23 Sep 2019

Maria

Good comfortable apartment

Straight forward check in - the apartment was good - a bit tatty, there was a leak in the en-suite shower and the size of the bathroom was too small - the bed was comfortable - kitchen had everything we needed -

Friends_and_family Family

10/10

Exceptional

20 Aug 2019

Verified traveler

Did the job!

The apartment was very well situated. Nice quiet area. The apartment was clean and tidy when we arrived. Booking into the apartment was easy and our stay hassle free. Not the biggest of apartments but we out most of the day so didn't mind too much. Plus i didn't complain - had i maybe i would get moved to a larger one so can't fault management on it. Only thing I'd say is bring a brush or mop as laminate got a bit dirty. Also i took a small picnic mat so my little one could play on the floor if she wanted.

Family

8/10

Excellent

17 Aug 2019

Joanne

Loved the location, the size of the property and the amenities in the apartment. Beds were nice and comfy.
The bathrooms, especially the toilets could have been cleaner, they were black under the rims

Friends_and_family Family_with_children

10/10

Exceptional

12 Aug 2019

Verified traveler

Well equipped property. Good location and easy and quick access.

Leisure

10/10

Exceptional

07 Aug 2019

Sally

All good

Friends_and_family Family

10/10

Exceptional

21 Jul 2019

Bryce

Great place in Southampton

Excellent solution, completely met our needs.

Family

8/10

Excellent

12 Jul 2019

Verified traveler

great space and kitchen w fridge freezer
parking available, a bit noisy due to being on main road, could do with tea/coffee facilities apart from the kettle (some teabags/coffee sachets). TV can be updated. Overall a very nice comfortable stay!

Friends_and_family Family

10/10

Exceptional

14 Jun 2019

GG

Like walking into a show apartment 👍

ps the bins are behind the building.

Business

10/10

Exceptional

12 Jun 2019

Krishnan

Really nice and cozy apartment

Awesome and really comfortable!!

Family

8/10

Excellent

22 Apr 2019

Sai Shuang

Southampton serviced apartment

Good location to Southampton University. Easy to go around the areas or town with bus stops nearby

Family

8/10

Excellent

15 Apr 2019

Anna M.

Clean and tidy....although there was some traffic noise

A few niggles....the microwave smelt and the glass tray didn't go round.Not the correct cleaning detergent it should of been powder.

8/10

Excellent

13 Feb 2019

Verified traveler

The furniture is lacking in quality and has seen better days. They did let us check in early which was very nice of them.

Business_and_leisure Family

8/10

Excellent

05 Dec 2018

Verified traveler

Lovely apartment with good parking. My only (minor) criticism is that usually apartments provide some basics such as milk, teabags, sugar, salt and pepper. This had none. Other than that it was well appointed and I would stay there again.

10/10

Exceptional

12 Nov 2018

shamsinar

Great place

Excellent and very comfortable apartment. Kitchen is well equipped ..
Great for families or for business.

Partner

8/10

Excellent

06 Aug 2018

Mohammed

Southampton apartments

Great apartment James was very good kept us informed fully

Family

8/10

Excellent

01 Jul 2018

JonesFamily

Nice apartment, spacious and clean.

Check in was easy, the beds were comfortable and the kitchen had all the useful items. There was plenty of room for our family and the location was really convenient for us.

8/10

Excellent

24 Jun 2018

Jane

We were very pleased with the apartment thank you. The only thing we were little disappointed in was the washer/dryer. We had hoped to do a couple of loads but it took so long that we were only able to do one load.

6/10

Pleasant

02 Jun 2018

Jackie

Found the couch uncomfortable hard to sit on. The bed not good for anyone with back problems mattress rolled into middle and kept banging ourselves on hard exterior. Manager very helpful on arrival.

8/10

Excellent

09 May 2018

Bilkis

Lovely open apartment with 2 batbroom facilities! Wonderful area. Great for families like mine :)

8/10

Excellent

22 Apr 2018

P

Great for families

A great base for our 2 night stay. Spacious and comfortable decent linen and towels.
However I really feel the property could do with being cleaned properly - the kitchen was not very clean, cupboard fronts and handles dirty, the microwave was awful, inside covered in food from previous occupants. Also how can guests wash up when there is no plug provided in the kitchen sink. Thankfully we took dishwasher tablets and washed EVERYTHING before we used it! I’m thankful that I packed all my own cleaning products which really shouldn’t be the case when you’re trying to enjoy a weekend away.
The apartment was lovely but could be made excellent by thorough cleaning for guests with attention to detail.

10/10

Exceptional

03 Apr 2018

Verified traveler

Found accommodation perfect and suitable for families with small kids.xxxxxxxxxxxxxx'xxxxxxxxxxxxxxxxxx

6/10

Pleasant

08 Feb 2018

Pauline

In Southampton for a funeral

Confirmation said apartment had a balcony with views over Southampton we were on the 1st floor and would have had a view of the carpark, only we had frosted Windows.
Kitchen poorly equipped with no coking utensils, no colander no chopping board no scissors. Took eggs to have scrambled for breakfast, but no mixing bowl or whisk.
Some of the furniture was chipped, and the laminate floor had not been laid properly and moved when you stood on it, quite dangerous.
The shower door had broken so they had but a curtain up but it was black so blocked out the light when you were in the shower.
Needed a degree in engineering to use the cooker.
Very quiet and clean when we arrived.
No bath mat just a frayed thin hand towel to use
We did bring all our food for the stay, but it was very difficult to cook with such an ill equipped kitchen

Partner

6/10

Pleasant

29 Oct 2017

H

An alumni meeting with university friends.

Everything was ok. We wanted somewhere to sleep, chat and cook. However, due to the long list of rules, we felt uneasy cooking. There were no bath mats or hand towels in either bathroom. The shower door in the shower only bathroom did not close properly and so the water spilt out onto the floor, which means that not having a mat caused problems. There were cobwebs in the kitchen next to the washing machine and some of the crockery were dirty.

The location was on a very, very busy road and so I am not sure if I would recommend this property to friends on holiday. Maybe if I was working and looking for a long-term rent.

Overall ok.

10/10

Exceptional

12 Sep 2017

great place

perfect

excellent clean comfortable

10/10

Exceptional

02 Aug 2017

Verified traveler

nice comfortable clean apartment

we booked 2 bedroom apartment for 2 night stay, it was spacious and very well maintained apartment. comfortable, good location near university, i would have loved more if able to get fresh towel every day.

Family