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ibis Southampton Centre

Southampton · United Kingdom

9 West Quay RoadWestern Esplanade, 9View location

7.8/10Very good1,190 Reviews
Cleanliness8.2/108.2
Service8.6/108.6
Comfort7.4/107.4
Condition7.4/107.4
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About ibis Southampton Centre

Guests at ibis Southampton Centre are always pleasantly surprised at just how well we do the basics.

Tuck into an unlimited breakfast each morning (hot and cold), enjoy a refreshing tipple, linger over dinner at our on-site restaurant (ask about our eco d iscount initiatives) and enjoy 24hr refreshments courtesy of our café and bar. It's all here, under one roof.

Read more about this hotelShow less

Located in Southampton (Southampton City Centre), ibis Southampton Centre is within a 15-minute walk of Southampton Cruise Terminal and WestQuay Shopping Centre. This hotel is 5.7 mi (9.2 km) from New Forest National Park and 8.9 mi (14.4 km) from Paultons Family Theme Park - Home of Peppa Pig World.

Make yourself at home in one of the 93 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Air conditioning is not provided
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 12.00 per person
    • Self parking fee: GBP 12 per night (in/out privileges)
    • Pet fee: GBP 10 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    Portuguese

    Lithuanian

    English

    Latvian

    Italian

    Polish

    French

    Romanian

    Hungarian

    Spanish

Nearby attractions

Grosvenor Casino 0.4 km / 0.2 mi
River Test 0.6 km / 0.3 mi
The Quays 0.6 km / 0.4 mi
Mayflower Theatre 0.9 km / 0.5 mi
Old City Walls 0.9 km / 0.5 mi
Mayflower Park 0.9 km / 0.6 mi
SeaCity Museum 0.9 km / 0.6 mi
Tudor House and Garden 1 km / 0.6 mi
Southampton Guildhall 1 km / 0.6 mi
WestQuay Shopping Centre 1 km / 0.6 mi
The Titanic Restaurant Memorial 1 km / 0.6 mi
Civic Centre 1 km / 0.6 mi
Southampton City Art Gallery 1 km / 0.6 mi
Southampton Cruise Terminal 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 93
  • Number of floors (main building): 3
  • Connecting rooms
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
Show 32 more facilities & services
  • Laundry service
  • LaunderetteExtra charge
  • Bicycle hire service
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safe
  • Lift access
  • Supermarket
  • Garden
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Electric kettle
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 4
  • PhotocopierExtra charge
  • FaxExtra charge
  • Theatre / auditorium
  • Game roomExtra charge
  • Nightclub
  • Breakfast
  • Snacks
  • LGTBIQ friendly
  • Non-smoking establishment
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    ibis Southampton Centre

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room HARBOUR VIEWRoom • HARBOUR VIEWROO.HV

    Photos are not available for this room type.

    ibis Southampton Centre

    Room HARBOUR VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    HARBOUR VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.HV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    ibis Southampton Centre

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    ibis Southampton Centre

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    ibis Southampton Centre

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    ibis Southampton Centre

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO BEDSTWIN • TWO BEDS • 1 Bedroom • 15 m²TWN.2B
    TWIN TWO BEDSPhoto unavailable5 photos

    ibis Southampton Centre

    TWIN TWO BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2B

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN HARBOUR VIEWTWIN • HARBOUR VIEWTWN.HV-1

    Photos are not available for this room type.

    ibis Southampton Centre

    TWIN HARBOUR VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    HARBOUR VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.HV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    ibis Southampton Centre

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE HARBOUR VIEWDOUBLE • HARBOUR VIEWDBL.HV-1

    Photos are not available for this room type.

    ibis Southampton Centre

    DOUBLE HARBOUR VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    HARBOUR VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.HV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    ibis Southampton Centre

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6

    Photos are not available for this room type.

    ibis Southampton Centre

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 15 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable4 photos

    ibis Southampton Centre

    DOUBLE WITH DOUBLE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Tea and coffee making facilities
    • Safe
    • Cable TV
    • Bathroom: 1
    • Hairdryer
    • Desk
    • TV
    • Housekeeping
    • Smoke detector

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    ibis Southampton Centre

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE HARBOUR VIEWDOUBLE • HARBOUR VIEW • 1 Bedroom • 9 m²DBL.HV
    DOUBLE HARBOUR VIEWPhoto unavailable4 photos

    ibis Southampton Centre

    DOUBLE HARBOUR VIEW

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    9 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    HARBOUR VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.HV

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    ibis Southampton Centre

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    ibis Southampton Centre

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN HARBOUR VIEWTWIN • HARBOUR VIEW • 1 Bedroom • 12 m²TWN.HV
    TWIN HARBOUR VIEWPhoto unavailable5 photos

    ibis Southampton Centre

    TWIN HARBOUR VIEW

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    HARBOUR VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.HV

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about ibis Southampton Centre

7.8
Very good
1,190 Reviews
Cleanliness
8.2 /10
Service
8.6 /10
Comfort
7.4 /10
Condition
7.4 /10
Amenities
7.2 /10
100 reviews shown
2/10
Poor
26 Jul 2026
Zhihua
No AC.
8/10
Excellent
22 Jul 2026
Giovanni
Clean, comfortable room, ideal stopover for cruises. Good breakfast. No evening restaurant.
4/10
Poor
21 Jul 2026
José Luis
Pésimo servicio sin aire acondicionado
Partner
2/10
Poor
21 Jul 2026
matthew
Booked the hotel a week in advance, on arrival at 9.30pm my room had already been sold on.
I was offered an alternative hotel which I had no option but to take.
Both receptionists took an age with only half hearted apologies.
Nothing offered as an apology other than being told there was complimentary water in the fridge!
I work away all the time and this was completely out of order !
Self
8/10
Excellent
21 Jul 2026
Pauline
Rooms were clean but could do with an update. A scale for weighing suitcases would be an added bonus.
Partner
4/10
Poor
20 Jul 2026
Howard
Staff were great. Well located for walking around historic sites and museums.

That said, there was NO air conditioning in the room, hallways or lobby. Poor workmanship on installing doors and fixtures. Bathroom door would not open all the way and had ti be closed to get to room door. Shower VERY hard to turn on. No bedside end tables. Few electrical outlets.
Partner
4/10
Poor
18 Jul 2026
Linda
Very expensive for a tiny room with barely any space for our suitcases. The bathroom was disgusting with mold all over the grout.
Friends_and_family Family
8/10
Excellent
17 Jul 2026
Emma
Great location and good price. Breakfast was Ok but the orange juice appeared to be orange squash which wasn’t great. I would come back and the staff were very friendly and helpful
Family
10/10
Exceptional
15 Jul 2026
Martha
na
6/10
Pleasant
15 Jul 2026
Raymond
Outdated
Friends
4/10
Poor
15 Jul 2026
Chris
Genuinely a really poor uncomfortable stay. Yes, you get what you pay for but the bathroom fittings are rusting, huge noisy units on the outside wall and cramped rooms really lead to a poor experience.
Business
10/10
Exceptional
15 Jul 2026
Leslie
A very good standard hotel that's got everything just right for traveling people. Breakfast was very good, if you couldn't find something you like there is definitely something wrong. Didn't use the bar. Staff were very helpful and nothing to much trouble. Overall a great stop over
Partner
4/10
Poor
14 Jul 2026
Mark
No AC in property. Not mentioned when I booked a room. Terrible during heatwave.
Partner
8/10
Excellent
13 Jul 2026
Peter
The on site staff were excellent, with several employees showing great commitment to making our stay as good as it could be.
Unfortunately, the standard of maintenance disappointed and ws exposed by the hot oppressive atmosphere in the building and in our room in particular. The cooling system was totally dysfunctional and our room was permanently very hot and stuffy, dangerously so in my opinion. On request, staff provided us with an air circulating fan, but this was the best they could do as the built-in system simply did not work. Food and beverages services were good and the whole hotel appeared clean and tidy, difficult when there is rapid turnover of guests.
Organisational investment is urgently needed to improve matters further, but congratulations and thanks to the staff, including the on-site management and reception.
10/10
Exceptional
12 Jul 2026
Barry
Staff were excellent
Partner
6/10
Pleasant
11 Jul 2026
Wayne
Small rooms, no air conditioning (but maybe, that’s just UK hotels), limited breakfast options….but very clean, with helpful, thoughtful staff. Maybe a bit overpriced for the value received.
Partner
6/10
Pleasant
11 Jul 2026
Peter
Bathroom-mould around the bath, very rusty tap unit in the bath , when I lifted the lever to dispense water the tap area exposed was green
Partner
6/10
Pleasant
09 Jul 2026
John
Property is OK
Friends
6/10
Pleasant
09 Jul 2026
Edwin Wing Yiu
7 minutes to central train station, 7 minutes to mall. No a/c. Little bit old but still ok
6/10
Pleasant
09 Jul 2026
Ronald
Close to cruise port. No air-conditioning. Restaurant was fair. Small room.
Self
2/10
Poor
06 Jul 2026
David
Tiny rooms with no air conditioning - an important factor that is difficult to find on Expedia. We left early. This place is motel-quality at best. Naturally, no refund for the unused night. Last booking I’ll make on Expedia. Adios!
Family_with_children
10/10
Exceptional
06 Jul 2026
Mark
A decent and fair hotel.
Ideal for stayers who want to hang around Southampton for cheap price (it can get expensive around school holidays time especially summer due to high demand)
It is also useful place for stayers who have a cruise to catch the next day or two if coming back from it. (Or maybe visiting the Isle of Wight fir the whole day, you can either catch a bus or walk, which takes approximately 15-20 minutes)
Breakfast is absolutely great you have everything you need.
Although a nice hotel to stay but theres one thing i wouldn’t recommend is staying around summer time as the bed can get quite hot and you may have trouble sleeping but they do provide electric fan in each room.
Overall a nice place to stay especially if you love Southampton alot!
Self
10/10
Exceptional
05 Jul 2026
Iris
Close to port train airport shopping and restaurant very easy to check in and out
Self
2/10
Poor
04 Jul 2026
David
No air conditioning in the rooms - an important factor that is difficult to find on Expedia. We left early. This place is an expensive dump. Naturally, no refund for the unused night. Last booking I’ll make on Expedia. Adios!
Family_with_children
8/10
Excellent
30 Jun 2026
Michael
Amazing location and good views. Great friendly staff and quick check in.
The air-conditioning in the room was quite weak and the room was tidy but not spotless. There was a broken hanger which could have been a hazard.
Partner
4/10
Poor
28 Jun 2026
Brendan
Checking in, the receptionist tried to charge us for the room we’d already pre-paid! When I convinced him we’d paid, he said ‘my bad’!! The hotel is sad & rundown. The room was small, stifling (no aircon…) & scruffy. There were stains on the duvet cover - not nice. Next time we’re in Southampton we won’t be going back to the Ibis!!
Partner
8/10
Excellent
28 Jun 2026
Elizabeth
Used this hotel many times due to its convenience for Southampton port. No complaints whatsoever.
Partner
6/10
Pleasant
27 Jun 2026
Dawn
No AC during a heatwave makes for a very uncomfortable room. Temperature did not go below 83°.
Partner
6/10
Pleasant
27 Jun 2026
Nikki
We were unfortunate to book the Ibis during Englands heat wave. The hotel rooms have no air conditioning. The supplied a 10\" fan with windows that do not open more than 6 inches. Very little air could circulate into the room. Our room NEVER got lower then 83° F. The windows opened like a book, not upband down. They had no amenities except a breakfast you could pay for. They did not offer any compensation for the very uncomfortable night. We thought maybe a bottle of water, but nothing.
Friends_and_family Friends
4/10
Poor
22 Jun 2026
Darina
Not worth the money. No breakfast included. Unfortunately, the room was very outdated and appeared to be poorly maintained. Better hotels in the area.
Partner
10/10
Exceptional
18 Jun 2026
Janice
This hotel has great staff who managed to answer all our questions.
Breakfast was excellent with cooked food being replenished frequently.
Friends_and_family Family
6/10
Pleasant
18 Jun 2026
Joan
Close to port
Self
8/10
Excellent
13 Jun 2026
susanna
Location is good to old town and old city walls. See cruises front of our room/may flower terminal. Coach and train stations very close.
Partner
8/10
Excellent
12 Jun 2026
Chantal
Restaurants à proximité pour une nuit c’est parfait
Partner
2/10
Poor
11 Jun 2026
paul
Old basic expensive poor. Avoid if possible.
Self
10/10
Exceptional
09 Jun 2026
KING WING SIMON
We stayed one night prior to my cruise. The room we stayed are small and a bit aged. No air conditioning. Stay one night should be good and we have no complaint.
Family
4/10
Poor
07 Jun 2026
Michael
I dread to imaging what the budget version is like over the road…. This wasn’t good

Breakfast shocking egg’s I’m not sure they know how to cook them… sausages tasted terrible…. Even the coffee didn’t taste right
Partner
10/10
Exceptional
06 Jun 2026
Hayley
Able to check in early. Could park right outside for a relatively low cost. Well located, was all we needed to lay our heads after attending a concert.
Friends_and_family Friends
4/10
Poor
04 Jun 2026
Ann
The rooms are now really tired and neglected and not worth the £170 price per night, compared to other local hotels ive stayed in. The downstairs communal areas are good, despite the greedy £10 per wineglass, as are the staff. Its the bedrooms- woodchip walls, broken botched multiple wood/paint surfaces, mouldy bathroom and bare carpets-that need a complete renovation. Upstairs communal carpet is like something from The Shining movie. Not recommended.
10/10
Exceptional
04 Jun 2026
Graeme
It was an ibis. I got the usual standard I expected.
Friends_and_family Family
10/10
Exceptional
03 Jun 2026
nancy
Very clean with great location
Walking distance to all of Southampton
Self
4/10
Poor
02 Jun 2026
Kevin
Old and tired looking hotel, extremely hot inside room (was a very hot day), room ventilation / air-con wouldn't reduce room temperature below 26oC during night. Hard lumpy bed.
Very convenient location to explore Southampton but there are definately better hotels in the area to stay
Partner
10/10
Exceptional
31 May 2026
Susan
Near to the station five minutes to the cruise terminal
Friends
8/10
Excellent
31 May 2026
Tracy
Would stay again but they were short stuffed so we waited a few times
Partner
8/10
Excellent
31 May 2026
Deborah
Staff are lovely at check-in. Rooms are clean but very dated. Good for a quick overnight before a cruise or concert. Close to West Quay and lots of parking spaces.
Friends
6/10
Pleasant
30 May 2026
RJ
Room good problem getting 2 keys to work. Gave up in the end. No bar due to machine not working, however could take Room charging but not room service which would resolve machine not working. Basically someone didn't want to work the bar
Partner
8/10
Excellent
24 May 2026
Debra
We had a lovely stay apart from the breakfast which was such an unpleasant experience! There wasn't any bread for toast, no croissants, mushrooms, tomatoes or eggs, all of which we asked for. Only 1 member of staff available, who was trying to work reception as well as attempting to replenish food, drinks and clear tables in restaurant. After a 5 minute wait the bread then came along as did the fried eggs but they were rubbery & inedible! The mushrooms arrived after we had eaten bacon & beans on toast! When the supposedly grilled tomatoes arrived, they were just sliced cold salad tomatoes, not grilled! It wasn't even that busy! The female cook was slamming dishes on the hot plate and seemed extremely stressed! It felt as though it was all too much trouble! If a cooked breakfast is available at the hotel I'm staying at then, I expect to be able to choose a cooked breakfast! I'm sure it would've only needed another member of staff to help out and things would've been much better as regards to replenishing food, pastries etc. Such a shame and extremely disappointing.
Friends_and_family Family
8/10
Excellent
17 May 2026
Jennifer Morrison
Room was clean and bed comfortable. No refrigerator nor microwave. Hotel was reasonably priced. It was close to the bus station and cruise port. Worked great for the night before cruising.
Partner
6/10
Pleasant
11 May 2026
James
.
8/10
Excellent
10 May 2026
Stephen
Very old building and the rooms show their age. The foyer, restaurant area and washrooms are bright and clean. The staff was very pleasant.
Friends
8/10
Excellent
10 May 2026
Richard
Ok hotel.
Partner
10/10
Exceptional
10 May 2026
Margaret
Loved every bit of my stay
Friends
8/10
Excellent
06 May 2026
James
Great location, small rooms, clean but basic.
Partner
10/10
Exceptional
04 May 2026
Katharine
Suited our needs with a folding wheelchair. Staff were super.
Partner
10/10
Exceptional
25 Apr 2026
Cindy
Comfortable beds
Friends
10/10
Exceptional
22 Apr 2026
Derek
Needed a stopover before boarding a cruise. Great place, easy to find, easy to park andgreat for local shops, bars and restaurants.
8/10
Excellent
17 Apr 2026
IAN
👍
Partner
10/10
Exceptional
17 Apr 2026
Susan
Clean room.
Goid breakfasts
Helpful and accommodating staff
Friends_and_family Friends
8/10
Excellent
15 Apr 2026
Sharon
All good.
8/10
Excellent
11 Apr 2026
Rob
The staff at reception were very friendly at check in and every time we passed. The cleaners were pleasant and helpful plus they did a good job.
Partner
8/10
Excellent
08 Apr 2026
Krystelle
Standard room, tidy reasonable price location very close to town and waterfront and local shops
Friends_and_family Family
8/10
Excellent
07 Apr 2026
Michelle
Easy to get to. A basic stay is what you will get.
Partner
8/10
Excellent
03 Apr 2026
Sarah
Would have been good to have more of a fruit selection
Friends_and_family Family
10/10
Exceptional
02 Apr 2026
robert
We’ve stayed at the Ibis Hotel Southampton three times now with our family, and it never disappoints. The property is always spotlessly clean and pleasantly quiet, and the staff provide excellent customer service throughout our stay.

We always pick this hotel when visiting relatives in Southampton because of its unbeatable convenience. It’s perfectly located near the city centre, Pure Gym, the cinema, and major shopping spots, making everything easily accessible. The breakfast selection is also great and great value too.

As regular guests, we would be grateful if the manager might consider offering a 10% discount on future stays to reward our loyalty. We’re already looking forward to coming back again soon!
Robert khamula
Friends_and_family Family
2/10
Poor
30 Mar 2026
Casey
Bed was hard, didn't sleep, when reported it to reception the woman just dismissed it,
Family
10/10
Exceptional
28 Mar 2026
Roy
Clean convenient and good location
Friends_and_family Friends
8/10
Excellent
26 Mar 2026
Laura
Heating was an old fan very noisy, bed could have been more comfortable, overall a clean place and convenient
Self
8/10
Excellent
25 Mar 2026
Lynda
The heating in our room never really delivered. Staff were lovely - super friendly, helpful and cheerfull
Partner
10/10
Exceptional
17 Mar 2026
melvyn
Dry hood overnight stay
Partner
8/10
Excellent
08 Mar 2026
Philip
Room OK what you expect for price.
Dinning room closed
Family
8/10
Excellent
08 Mar 2026
Scott
Top notch
Partner
10/10
Exceptional
07 Mar 2026
William
Yes it was very nice
Partner
10/10
Exceptional
05 Mar 2026
Marion
Ideal hotel to stay in the night before a cruise. Staff very nice.
Partner
8/10
Excellent
03 Mar 2026
joanna
Lovely setting, modern look looks like he has had an upgrade over the past few years. Staff accommodating, clean room just choose a room away from the lifts as i changed rooms on my 2nd night as near the lift does get noisy. Apart from that overall nice stay near the town and malls.
Self
10/10
Exceptional
02 Mar 2026
Marion
We booked this for the night before heading off on a cruise. Excellent location, close to train station and able to get a taxi to the cruise port which cost £10. Room was small but had everything we needed, bed was really comfy and the bathroom facilities were great - place was spotless and staff were lovely, friendly and helpful. We didn’t bother with breakfast as we were heading off. Excellent value for money. Would definitely recommend.
Friends_and_family Friends
10/10
Exceptional
22 Feb 2026
Francis
Room spotless staff exceptional
Partner
10/10
Exceptional
20 Feb 2026
Sarah
Ideally situated for a night pre cruise from Southampton. Room was clean and tidy, staff were incredibly helpful. Also great price
Partner
2/10
Poor
19 Feb 2026
Haseeb
Smelly room
Self
10/10
Exceptional
19 Feb 2026
Andrew
Was good
10/10
Exceptional
16 Feb 2026
Andrew
Nice room, staff very friendly & welcoming.
8/10
Excellent
15 Feb 2026
Adele
Staff polite, room very basic but clean. Good location
Partner
10/10
Exceptional
14 Feb 2026
Robert
Clean
Business
10/10
Exceptional
13 Feb 2026
Lesley
the price - convenience - the staff
Friends_and_family Friends
8/10
Excellent
13 Feb 2026
Deborah
Staff were friendly and accommodating . Room was warm and bed comfortable, good powerful shower nice there was a non slip coating in the bath.
Clean kettle and cups

Self
6/10
Pleasant
12 Feb 2026
Victoria
When we got went to go to sleepnin the room we found blood stains on the sheets under the pillow. The lady who we told on the desk was very helpful and changed the bedding for us.

In the morning we spoke to the manager there, he was very abrupt with us , and told us we should have checked the bed when we checked in. And if we have a problem with that then we need to take it up with hotels.com
6/10
Pleasant
06 Feb 2026
Keith
The rooms the letdown passed the sell by date apart from that enjoyed bathroom s especially need work on bath. And net curtains no
8/10
Excellent
05 Feb 2026
Julie
The bathroom needed updating ..the bath tap was awful. We did not know about having to go to the other hotel for breakfast.
No decaf tea or coffee readily available in the breakfast.
Beds were a bit small.
Friends_and_family Family
6/10
Pleasant
05 Feb 2026
Keith
Staff fabulous all of them
10/10
Exceptional
04 Feb 2026
William
Good place to be
6/10
Pleasant
03 Feb 2026
Bryony
We were only there a very short time, checked in late & out early due to hospital admission. The receptionist seemed friendly enough but she was the only member of staff we spoke to. The hotel is well situated for City & Port, plenty of car parking, although this seemed a bit expensive compared to other hotels in the area. Room was small & dated but clean and adequate - what you would expect from a budget hotel, it was quite cold in the room the night we stayed, it was also very cold out. No directional control on shower so you either had to have it full in your face or take it out of the holder to use. Probably if I was in the same situation, I would pay a few extra pounds & stay at Premier Inn.
Business Family
8/10
Excellent
02 Feb 2026
Dale
Room was very clean but tap and toilet roll holder in bathroom loose. Staff very friendly and helpful
Friends_and_family Friends
6/10
Pleasant
31 Jan 2026
Will
It was ‘OK’. The room was ok but there was not any hand towels. The shower pressure was not great and curtains were very stained. That said bed was comfortable and has an ok sleep.

Note that breakfast is no longer held here. You are made to walk over outside to the neighbour Novotel hotel which wasn’t great in the rain.

Lift was dated with you feeling a little uneasy. The display inside doesn’t work and is quite slow. The card reader needed to access the lift has a ‘nack’ to it to work.

Overall it was OK. But personally I think I will pay a little extra next time for a little more standard of hotel next time to be honest.
Business
2/10
Poor
30 Jan 2026
Rodney
Bed was lumpy and only had 3 hours sleep .2 sugars,2 milk.poor compare to travelodge.Had to go next door to Novotel hotel for breakfast.not good.
Leisure Partner
10/10
Exceptional
28 Jan 2026
Julie
Great stay
Leisure
6/10
Pleasant
25 Jan 2026
Clare
Room was very small. We liked the windows and how they kept out noise from the road.
There were unfortunately lots of noises from inside.
Leisure Partner
6/10
Pleasant
23 Jan 2026
Simon
Reception areas is very nice however rooms are in need of redecoration. We had brown and light blue wood chip on one wall and the bathroom taps very tarnished. Shower curtain also which is one of my pet hates. Nice staff and nice bar area and reception. Money has been spent there but not on the hotel rooms
Partner
8/10
Excellent
22 Jan 2026
Marius
Rooms are bit wore down and not spotless as you would expect but the bed is comfortable. Room was also surprisingly quiet as requested which deserves a good score. Staff very accommodating accommodating
10/10
Exceptional
22 Jan 2026
russell
Friendly staff nice room, good breakfast
Self
8/10
Excellent
18 Jan 2026
Linda
Didn't have Breakfast
Friends_and_family Friends
10/10
Exceptional
15 Jan 2026
Jane
Great welcome staff very helpful
Leisure Family

Location & surroundings

ibis Southampton Centre
9 West Quay RoadWestern Esplanade, 9, Southampton, United Kingdom

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ibis Southampton Centre

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