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The Mortimer Arms

Hampshire and The New Forest · United Kingdom

Romsey Road OwerView location

8.6/10Excellent332 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.4/108.4
Condition8.4/108.4
Location9.6/109.6
Neighborhood8.2/108.2
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Mortimer Arms

Enjoy garden views and complimentary Wi-Fi at The Mortimer Arms in Romsey. Dine in the onsite restaurant and unwind with a drink at the bar/lounge. A complimentary English breakfast is served daily from 7:30 AM to 10:00 AM.

This inn offers conference space and a meeting room, as well as free self-parking. The 14 guestrooms provide complimentary Wi-Fi for your convenience. You'll be a 3-minute walk from New Forest National Park and a short drive from Paultons Family Theme Park.

The inn is also within easy reach of Southampton Cruise Terminal and WestQuay Shopping Centre.

Read more about this hotelShow less

With a stay at The Mortimer Arms in Romsey, you'll be a short 3-minute walk from New Forest National Park and within 2 minutes by car from Paultons Family Theme Park - Home of Peppa Pig World.

This inn is 9 mi (14.4 km) from Southampton Cruise Terminal and 8.5 mi (13.6 km) from WestQuay Shopping Centre. Make yourself at home in one of the 14 guestrooms. Complimentary wireless internet access is available to keep you connected.

Event facilities at this inn consist of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators No front desk LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • The property is professionally cleaned.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    There is no front desk at this property. This property doesn't offer after-hours check-in. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Fee for English breakfast: approximately GBP 6 to 15.95 per person
    • Pet fee: GBP 10.00 per pet, per night
    • Service animals are exempt from fees
    • Crib (infant bed) fee: GBP 25.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

New Forest National Park 0.3 km / 0.2 mi
River Test 0.3 km / 0.2 mi
Broadlands Estate 5.8 km / 3.6 mi
Dunwood Manor Golf Club 6 km / 3.7 mi
King John's House and Heritage Centre 6.4 km / 4 mi
Plaza Theatre 6.4 km / 4 mi
Romsey Abbey 6.5 km / 4 mi
The Rapids 6.5 km / 4 mi
Romsey Golf Club 7.1 km / 4.4 mi
New Forest Museum 8 km / 5 mi
New Forest Wildlife Park 8.8 km / 5.4 mi
Bramshaw Golf Club 8.8 km / 5.5 mi
Sir Harold Hillier Gardens 9.6 km / 5.9 mi
Rufus Stone 10.1 km / 6.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 14
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-out hour
  • Wi-fi
  • Room service
  • Multilingual staff
  • Fireplace
  • Garden
Show 11 more facilities & services
  • Newspapers
  • Luggage room
  • Dining area
  • Towels and bed linen
  • Bar
  • Restaurant
  • Highchairs
  • Conference room
  • Meeting room
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    The Mortimer Arms

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    The Mortimer Arms

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    The Mortimer Arms

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    The Mortimer Arms

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    The Mortimer Arms

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1

    Photos are not available for this room type.

    The Mortimer Arms

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BED • 1 BedroomSUI.KG-SU
    SUITE SUPERIOR KING BEDPhoto unavailable2 photos

    The Mortimer Arms

    SUITE SUPERIOR KING BED

    Room photos

    2 photos

    Room overview

    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-SU

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN

    Photos are not available for this room type.

    The Mortimer Arms

    FAMILY ROOM QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    The Mortimer Arms

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    The Mortimer Arms

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Mortimer Arms

8.6
Excellent
332 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.4 /10
Location
9.6 /10
Neighborhood
8.2 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
02 Aug 2026
Mark
……………………………………………………………….
10/10
Exceptional
24 Jul 2026
Gerard
A lovely old English pub set in the beautiful New Forest what more can I say.
Great overnight stay and we would definitely stay there again.
Fantastic location
10/10
Exceptional
23 Jul 2026
sam
Lovely hotel with beautiful grounds. Even popped into Pepper on my evening walk
8/10
Excellent
19 Jul 2026
Mr Malcolm Peter
The staff were incredibly welcoming and friendly. They showed us to our room, nothing was too much trouble. The room was clean and comfortable and even tho there was no air con, the windows were open and the fan was provided to help us have a comfortable nights sleep. Breakfast was fresh and tasty and unlimited coffee and tea was perfect. We enjoyed our stay and would come back again. Thank you
Partner
10/10
Exceptional
17 Jul 2026
Mr Paul
Great staff, breakfast is very good, easy parking
Business
10/10
Exceptional
16 Jul 2026
Garry
polite and pleasant staff
Self
8/10
Excellent
31 May 2026
Anthony
perfect location for paultons park
6/10
Pleasant
17 May 2026
Anne
The staff were friendly and the room was clean and the bed comfortable but the decorating was clearly done by an amateur! Maybe the hotel inspector needed for the rooms at this price. We didn’t buy breakfast but were given coffee and cereal.
Partner
10/10
Exceptional
29 Apr 2026
Iain
Excellent all round great place to stay
Self
8/10
Excellent
25 Apr 2026
Jillian
Enjoyed our stay with family, friends and dogs. The hotel were really helpful in accomodating us all for dinner. Food at breakfast and dinner was good with a good choice available and catering for all diets. Rooms were spacious and comfortable and modern considering the age of the property. Nearby Romsey is well worth a visit as of course is the New Forest.
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
ANDREW
Staff were absolutely brilliant and welcoming the room was very clean and shower was excellent and condiments very good and finally the breakfast was superb fresh and plenty of i think was probably the best hotel breakfast I've ever had and i have tested lots of hotels breakfasts. Bar staff very friendly and efficient couldn't have asked for a better quality hotel 👌
10/10
Exceptional
02 Apr 2026
Thomas
Excellent breakfast! Very friendly and the room was just right for us. Good location for the new forest too.
10/10
Exceptional
19 Mar 2026
Richard
Great friendly staff, good pub grub with a varied menu - would happily stay again.
Business
8/10
Excellent
08 Mar 2026
Harold
Staff were very welcoming and helpful. Room was comfortable and clean. Excellent food served in the pub down stairs.
Self
10/10
Exceptional
21 Feb 2026
Leah
We had a wonderful experience at The Mortimer’s Arms. If you are visiting Paultons Park/Peppa Pig World, the location is unbeatable (within walking distance).
The hotel is exceptionally dog-friendly. They provided a water bowl, treats, and a toy for our dog, which was such a lovely gesture. The rooms are spacious and high-end; we easily fit a large dog crate in the room with plenty of floor space to spare.
The complimentary breakfast was high quality and delicious. I also appreciated the unlimited hot drinks and water, it’s those small details that make a stay feel special. We'll definitely be back.
Family_with_children
10/10
Exceptional
11 Feb 2026
Iain
Excellent all round
Business
10/10
Exceptional
06 Feb 2026
Ian
My room was excellent. Very clean and fresh.
The staff are so friendly, helpful, professional and nothing is too much trouble for them.
I was staying for work but if I was to go back to Peppa Pig World, then this is the place to stay as it is right on the doorstep and definitely a great place to stay.
Business
2/10
Poor
15 Dec 2025
david
the room was supposed to be a superior room. 1 of the shower taps was broken. the mirror light in the bathroom didn't work. there were finger or toenail cuttings in the floor in the bathroom.
6/10
Pleasant
14 Dec 2025
Janet
Sausage was not cooked still half of it was raw.pancakes nice.Shower in room didn’t work properly.Not enough staff on the Saturday night for our Xmas party,but in all fairness they did have a wedding in the function room.
Partner
10/10
Exceptional
30 Nov 2025
Stephen
Very friendly staff, very nice room
Partner
8/10
Excellent
26 Nov 2025
Barbara
Needed to request an additional heater in the room but saying that we requested accessible room and this was the room not allocated to us and they changed it as I have difficulty with stairs. Had they read my request for a downstairs room this would not have happed. This room was not really accessble I could not get into the shower because of the step into it staff were friendly and helpful
Partner
10/10
Exceptional
25 Oct 2025
Tracy
.
Leisure Self
10/10
Exceptional
19 Oct 2025
David
Breakfast was great as well as the parking safe.
Excellent stay would certainly stay again and recommend to others.
10/10
Exceptional
18 Oct 2025
Janet
Everything was great. Right from parking in the spacious car park to the welcome within. Room was spotless & comfortable. My dog was with me & made welcome too. He was even provided with pack of goodies and dog toys. Above and beyond. The evening meals were also delicious, with lovely presentation. Staff were all so kind and friendly. Great spot for access to the New Forest. Will definitely stay again.
Self
8/10
Excellent
11 Oct 2025
Koi
Very good breakfast. We stayed here before our cruise and transportation is readily available.
Leisure Friends
8/10
Excellent
09 Oct 2025
John
Hotel building is attractive and inviting. The bar area is large and comfortable. The inter a hotel spaces are a little tired, and my room was clean and functional, but the bed was very hard.
Business
8/10
Excellent
09 Oct 2025
Mark
We stayed for one night ahead of a cruise in Southampton, and found the staff to be very friendly and helpful.
The drive to the port is around 20 minutes, so it's an ideal out of the town location for the port.
There's a few stairs to the rooms, but a staff member offered to carry our suitcase for us, which is unusual and welcome nowadays.
It's very much a family hotel being part of Peppa Pig world (Which we didn't know when we booked), so do expect some excited children in the dining area. :D
The dinner and breakfasts were particularly good.
Overall a great experience, and we have booked again for our next Southampton visit next year.
Leisure Partner
10/10
Exceptional
30 Sep 2025
Alastair
Lovely room and a very comfortable stay
Business Self
8/10
Excellent
29 Sep 2025
Brenda
Room was large with a seating area but furniture minimal and tired.
Partner
10/10
Exceptional
24 Sep 2025
Jaswinder
The hospitality was great!
Leisure Self
8/10
Excellent
12 Sep 2025
Jane

Review

Good stay, room was clean, good breakfast. Bed a little uncomfortable could feel a spring.
Partner
8/10
Excellent
24 Aug 2025
sheron
Comfortable stay we were right on top of peppa pig world so great location
Leisure Family
10/10
Exceptional
19 Aug 2025
Verified traveler

Great place.

Wonderfully decorated room. Very fresh and bright. Nicely furnished with a comfy bed also. Shower good. Dinner was all home made and fresh. A wonderful steak and red wine piece of pie. Yummy. Would sure stay again.
Self
10/10
Exceptional
03 Aug 2025
Verified traveler

Spot on

Everything as good or better than it should be.
Business
10/10
Exceptional
25 Jul 2025
Michael
Great location to explore the New Forrest and the Dorset Coast.

Easy acess to the M27 and M3 back to London.

Makes the return journey easier (until.you hit the M25 of course!)
Leisure Partner
10/10
Exceptional
17 Jul 2025
Bill
Excellent staff, excellent accommodation, we couldn’t ask for better. The full English is fantastic.
Leisure Partner
10/10
Exceptional
11 Jul 2025
Paul
Nice pub/hotel with excellent attentive staff. Good menu and well presented food in the evening. Excellent menu choices and individually cooked/served breakfasts in the morning
Partner
10/10
Exceptional
02 Jul 2025
Julian
professional & friendly staff. room was comfortable and better than expected.
Friends_and_family Family
10/10
Exceptional
01 Jul 2025
Andrew
Lovely old-style hotel with easy access to Beaulieu (20min). Helpful staff. Lovely room with view over the parking lot to keep an eye on my classic car.
Convenient bar/restaurant, but with bland, forgettable food.
Leisure Self
10/10
Exceptional
19 Jun 2025
Brian
Great location, very nice food and friendly staff.
Business
8/10
Excellent
16 Jun 2025
Pete
Convenient, breakfast was good and drinks a reasonable price.

It is an old building so does not have much sound insulation and un level floors
Leisure Partner
10/10
Exceptional
13 Jun 2025
Andrew
Excellent for the main Southampton to south west A31. Great location right at the gates for Paultons Peppa Pig World. Lovely wholesome food and quiet.
Business
8/10
Excellent
06 Jun 2025
Sylvia
It was ideal for our two nights en route to Bristol. Nice quiet area. Excellent evening meal
Leisure Partner
10/10
Exceptional
05 Jun 2025
V A

Wonderful stay.

We had an amazing time at the Mortimer Arms and cannot recommend highly enough. It is ideally situated to explore both the New Forest and Portsmouth area and not only comfortable but also great value for money.
The property is being updated by its new owner Michael and judging by what has been done so far we've no doubt all will be very impressive once completed. Whilst improvements are ongoing we were totally unaware of anything being done during our stay.
The decor in the restaurant was very tastefully done and our room was stunning (they have a great eye for detail) and immaculately clean.
The food was varied and to a high standard. We stayed 4 nights and had all our meals there and enjoyed every dish.
The restaurant can get busy, particulary when the nearby Paultons Park closes and this understandably can impact a little on service time but did not have a huge impact on us and the restaurant was considerably quieter after 7pm.
Michael and all his staff are wonderful, very attentive, helpful and friendly and we can't thank them enough.We would however like to give a special mention to Adam who couldn't do enough for us and to Megan for her attention on the Monday evening.
A huge 'Thank you' to Michael who really did go above and beyond to ensure that we were happy with everything and was great at giving help and guidance on the area.
We will definately be back to explore this beautiful area later in the year and this will be our choice of stay.
Partner
10/10
Exceptional
14 May 2025
Edel
Great location and stay for peppa world
2/10
Poor
02 May 2025
Neil
When arrived and give room 14, nice size room and clean. Went to bed not to late after nice meal in restaurant (little expensive) Then the troubles start, room above staff quarters- none stop walking around, shower, toilet being flushed and these noises from above. Finally fell asleep only to be woken up at 5:30am with same. Not a good sleep experience!!!
Mentioned it to Breakfast staff only to be told, yes staff room above room 14 and you are not the first to complain. NOTHING else done about it -
Was going to stay another night but decided not too!!
Leisure Family
10/10
Exceptional
26 Apr 2025
Steve
Warm welcome and excellent customer service. Lovely food.
Leisure Partner
10/10
Exceptional
14 Apr 2025
Sarah
The staff were so helpful, nothing was too much of an ask, and the food was delicious.
Leisure Family
8/10
Excellent
04 Apr 2025
Tariro

Great food amazing service

Went in and met the host check in was not to bad . The room was nice and clean. The meals were the best thing about my stay . They looked amazing. Would definitely recommend it
Friends_and_family Family
10/10
Exceptional
28 Mar 2025
Dean
Lovely staff and great food!
Leisure Partner
8/10
Excellent
19 Mar 2025
Nina

Will be great when renovations are complete

Great deal in last minute booking, although double could not be provided only twin room. Food and staff were great. Room tired but renovations taking place. Main problem was how cold the place was - both the room and lounge were freezing.
Partner
10/10
Exceptional
28 Feb 2025
Booth Dispensers LTD

A little Gem

Great room and a friendly atmosphere, excellent food
Business
8/10
Excellent
22 Feb 2025
paul
Room was clean, we were in room 8 which overlooks a courtyard and the light in the courtyard is very bright and stays on all day and night, the curtains are good but there is light all around them like it is morning outside.
Breakfast was very good and morning service very friendly.
Leisure Family
10/10
Exceptional
02 Feb 2025
Lisa-marie
Amazing staff, food was excellent overall an amazing time
Partner
10/10
Exceptional
05 Dec 2024
Steve
Excellent breakfast
Leisure
8/10
Excellent
22 Sep 2024
Jesse
Super friendly and helpful staff . Property is a little tired in places . Could do with sound insulation between rooms very noisy plumbing between rooms) and floors! Especially when a function is on! Having said that our room was lovely and clean with heaps of room , very handy for trip into Southampton for the boat show. Lovely breakfast too!
Leisure Partner
10/10
Exceptional
15 Sep 2024
james
Fantastic hotel and restaurant with clean, modern rooms. Great choice of meals and breakfast choices cooked and continental breakfast. Friendly staff.
Business_and_leisure Partner
10/10
Exceptional
12 Sep 2024
Richard
We spent a wonderful night at the Mortimer arms hotel, and enjoyed a great dinner and bountiful breakfast served by a wonderful staff. The check-in Was effortless and the staff most accommodating. We definitely recommend this hotel as our stay was a wonderful experience.
Leisure Family
8/10
Excellent
04 Sep 2024
Mandy
Great location ,friendly ,great food
Business Self
6/10
Pleasant
29 Aug 2024
Janice
Hotel was clean and ideal for Paultons Park
Shower in room out either cold or very hot.
Noises from other guests arguing until 11.30pm 2nd night. I had to lean out of window after an hour to ask them to be quiet.
Hotel never had any salmon for breakfast second day no brown or granary bread.
Friends_and_family Family
10/10
Exceptional
26 Aug 2024
Ann
Great position for exploring Paultons theme park & the New Forest. Our children & grandchildren stayed in Paultons campsite which was a few minutes away so really handy. They all visited the hotel for a couple of meals & drinks. The staff were all very friendly & welcoming.
Partner
6/10
Pleasant
16 Aug 2024
Aniello
It was a nice stay, but missing amenities and cleaning service
8/10
Excellent
14 Aug 2024
Heidi

Great place for an overnight stay

Lovely place to stay as family just over in Totton. Breakfast was good. Room adequate for our needs and bathroom recently refurbed.
Friends_and_family Family
10/10
Exceptional
08 Aug 2024
Jo
Great rooms
Business Self
6/10
Pleasant
31 Jul 2024
Mark
Room was very warm, no fan and windows disnt help.
Food was lovely and staff helpful
Business
8/10
Excellent
14 Jul 2024
Paul
Room was lovely and clean. Sink in the bathroom not ideal. Was very small.
The air conditioning unit was loud and was on until 1am in the morning and I was unable to sleep.
Vegan option for breakfast was good.
The staff were helpful and pleasant.
Leisure Partner
8/10
Excellent
01 Jul 2024
Ray
Excellent breakfast,good atmosphere
Leisure Partner
8/10
Excellent
20 Jun 2024
Andrew

Solo traveler for work

Cant fault hotel very good room and good food. Down point vehicle broken into on carpark
Business Self
6/10
Pleasant
28 May 2024
Kumar
all good except internet
10/10
Exceptional
24 May 2024
Colin
Modernized Pub B&B. Very clean room and good breakfast. Dining room has good food selection and quality
Partner
8/10
Excellent
26 Apr 2024
phylis

Nice stay

The room was comfortable and spacious but i could hear the phone conversation of the woman in the next room word for word. Noise from bar below but all was quiet during sleep time.
Had dinner here and it was good.
Partner
8/10
Excellent
25 Sep 2022
Benedicta

Lovey

Do take it to heart that the owners say there will be bar noise for awhile. We were quite jet-lagged so it didn’t stop the sleep but it was definitely noticeable that people were having a great time! Dinner was fabulous but do make reservations!
Partner
10/10
Exceptional
12 Aug 2022
Joanna
Loved it there, was so near and convenient for Paulton's Park, lovely food & service was good too.
Wish there was a fridge in the room & air con, was difficult in the heatwave.
A plus point would be to have a swing & slide for the children in the outdoor area.
10/10
Exceptional
08 Jul 2022
Juliet
Drain issue in shower and basin reported.

Excellent dinner. 'steak Wednesday' = 1/2 price mains.
Business
10/10
Exceptional
15 Jun 2022
MISS N

Lovely, but could do with a deep clean

Great hotel, could do with a deep clean though as floors in our room (10) were very dusty under furniture and throughout as my little boys socks were covered in dust. Other than that, great place to stay, lovely food/drink and very accomodating x
Friends_and_family Family
10/10
Exceptional
04 Jun 2022
Stephen
We had a very pleasant brief stay, friendly staff and very nice breakfast
Leisure Family
10/10
Exceptional
27 May 2022
Zoe
Lovely and friendly staff food was amazing nothing was to much trouble would definitely recommend and im planning my next stay
Leisure Family
10/10
Exceptional
25 Apr 2022
Mark
Super comfy bed, super friendly staff, some real lovely touches in the room and an evening meal and breakfast that was perfection on a plate. Very dog friendly, In fact I had trouble getting my dog into the car on departure because he didn't want to leave. I would definitely stay again in a heartbeat and would highly recommend The Mortimer Arms too.
Leisure Pet
8/10
Excellent
21 Apr 2022
Verified traveler

Short Break

Staff at The Mortimer Arms were friendly and helpful. They were attentive during breakfast and the evening meal and the food was tasty. The crockery and condiments used during breakfast could have been cleaner however: dried egg/fat stain on a sugar sachet, cutlery needed changing.
Partner
8/10
Excellent
21 Feb 2022
Verified traveler

A lovely friendly hotel

Great little hotel and pub. We stayed as a family of 3 for 3 nights. Rooms were large, comfortable and well maintained. Staff were lovely and helpful. Breakfast really set us up for the day each morning.
A bit noisy in the evening due to being an old building with the pub kitchen below - but not enough to spoil our stay.
Overall, a good place for exploring the new forest and surrounds.
Friends_and_family Family
10/10
Exceptional
07 Nov 2021
Oshen T

Perfect family get away

The hotel is very clean and perfect for families. The brought pull out beds for the kids and gave them crayons and pictures to colour which calmed them down. There is WiFi but you have to ask for the code and the food is great.
Friends_and_family Family
10/10
Exceptional
20 Sep 2021
ROBERT
Excellent for a dog friendly stop over very close to Southampton centre ( 20 mins) Very friendly and helpful staff
Leisure Pet
2/10
Poor
18 Sep 2021
Geraldine

Don't take room 4.

The chiller /air conditioner ran hard all night unable to get any sleep .late arrival s beating door to get in , seated on a broken chair for breakfast. Place is run down. Not worth £105 pound a night . Avoid this hotel.
Partner
8/10
Excellent
28 Aug 2021
Dale
.
Leisure Family
10/10
Exceptional
21 Aug 2021
Verified traveler
Friendly staff, very clean and tidy, excellent food
Leisure Family_with_children
10/10
Exceptional
18 Aug 2021
Jade

Lovely stay, will be returning

Went to Paultons Park for the day and stayed at the Mortimer Arms! Perfect location literally can walk out of the park to the hotel. Plenty of on-site parking. Staff really lovely. Had dinner and breakfast. Both were really lovely food, service at dinner wasn’t great as they were short staffed. But other than that we had a really lovely stay and will be returning next year when we go back to Paultons Park.
Friends_and_family Family
10/10
Exceptional
12 Aug 2021
Verified traveler

The very good , and the “ not so good”

Overall this was a very good stay, it would have been excellent except for two things.

Firstly the really good , and that is the staff, from the first welcome to when we left everyone was pleasant, and easy to speak too, especially the staff in the restaurant, nothing was too much trouble. Well done all of you !

The food ( we had dinner all three nights here ) was superb , a really good choice on the menu and it was really well cooked and presented , thanks Chef and staff, you deserve to be mentioned.

The “not so good”
The room ( number 14) was lovely , spacious and clean BUT it is the only room along the corridor where it is next to the toilets for the bar and restaurant, that isn’t the problem, the problem is the fire doors which people open and allow to bang closed !, and I mean bang !! from about 1700 to 2200 and sometimes from about 0600 when staff use them ,it is a constant noise in your room and the tv on the wall even shakes ! It could be cured with a soft close option being fitted ( they are fire doors and need to close).
The other thing was the tap on the sink was very loose, I reported it straight away and was told it would be fixed, three days on and it wasn’t, on leaving I reminded them again, it will end in a leak if not serviced.
Partner
10/10
Exceptional
15 Jul 2021
Verified traveler
The room was clean and comfortable with the odd squeaky floorboard you'd expect from an old building. The staff were really friendly an always eager to help. The food though is excellent. The breakfasts are consistently fantastic and the three times we ate in the evenings were of equal quality. I highly recommend this place and would not hesitate to stay here again.
Leisure Partner
8/10
Excellent
04 Jul 2021
Paul

Last minute break

Spotlessly clean. Excellent service great food
Partner
10/10
Exceptional
03 Jul 2021
Jasmine

Highly recommended

Stayed for one night after visiting peppa pig world. Only 2 mins drive away from the park. Got there for dinner time and the food was lovely, lots of choices but abit different than your usual pub food, more interesting. Room was lovely, king sized bed and a little bed for our 3 year old. Lovely big shower. Quiet. Room abit warm but there was a fan and we'd opened the windows but it had been a warm day. Breakfast included and lots of options including veggie and vegan!
Friends_and_family Family
10/10
Exceptional
02 Jul 2021
Gemma

Lovely stay

Very clean and comfortable stay with a fantastic breakfast included. Staff all very welcoming and helpful. Would definitely stay again.
Friends_and_family Family
10/10
Exceptional
29 Jun 2021
JOHN
Really friendly and welcoming staff. As still in the restrictions of Covid they made us very comfortable. Would definitely stay again.
Partner
8/10
Excellent
28 Jun 2021
Scott

Great food and room..slow service tho

Sandy was very nice, and the serving lady at breakfast was great with the girls, dinner service was disappointing, started well, but I think our lady was new, finished the mains, a good 15mins went by before asking for desert menu (I can appreciate they may have been understaffed due to covid) once we had the menu, I waited 20mins before I had to ask a different waitress for our choices, but the food was excellent and room was clean & tidy and overall a great place to stay
Friends_and_family Family
10/10
Exceptional
25 May 2021
Ester
Great, enjoyable stay
Business
10/10
Exceptional
22 May 2021
Roger

Good quiet location

Totally adequate for our purpose of sightseeing around The New Forest
Partner
10/10
Exceptional
16 Dec 2020
Verified traveler

Great!

Great place to stay
Business
8/10
Excellent
02 Nov 2020
Dee

Our staff @ Mortimer Arms

A super suite and given Covid restrictions the facilities were good. Although there was a small problem with our room heating on arrival, all was fixed and we were toastie for the rest of our stay. Staff are super helpful and friendly and nothing is too much trouble. We ate in the restaurant and had breakfast every every morning - there is so much choice and everything is really good!
Business
8/10
Excellent
19 Oct 2020
Ian

2 night stay

Stayed at the Mortimer Arms 16th and 17th of October. Lovely stay and ideally located to travel to nearby villages and beaches.
Partner
10/10
Exceptional
05 Sep 2020
Verified traveler

Friendly helpful staff

Staff knew what you needed and what you need to know to stay there. All staff immediately helpful and everything Covid safe.
Partner
8/10
Excellent
24 Aug 2020
Verified traveler

Good

Nice place.
Suffered from having to be officious due to covid concerns
Partner

Location & surroundings

The Mortimer Arms
Romsey Road Ower, Romsey, United Kingdom

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The Mortimer Arms

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