Holiday Inn Club Vacations at Desert Club Resort

United States , Las Vegas - NV
LAS VEGAS, 3950 Koval Lane
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100 reviews shown

8/10

Excellent

20 Mar 2026

Kathleen

Amenities available until evening hours. Right next to Sphere.

Family

10/10

Exceptional

18 Mar 2026

James

I did not use the pool. The pool was in front of the cafe.

Partner

10/10

Exceptional

18 Mar 2026

Jose

The place is clean and has a bunch of amenities for all ages. Great place to stay and not far from the main strip at all!

Friends

10/10

Exceptional

17 Mar 2026

Anita

The woman who checked me in was very helpful and accommodating.

Partner

8/10

Excellent

17 Mar 2026

Bridget

Nice pool areas. Location to everything was great.

8/10

Excellent

17 Mar 2026

Carmen

Clean room

Family_with_children

4/10

Poor

16 Mar 2026

Steve

Room was in poor condition and dated. The staff were great. Checkin was awesome and outside welcoming staff gave us perfect directions to our unit. Location to the Sphere was perfect and the Ferris wheel. The room was just a disappointment.

10/10

Exceptional

16 Mar 2026

Robyn

great place

Family_with_children

10/10

Exceptional

15 Mar 2026

vickie

Loved this place! Kyle was amazing!

Partner

8/10

Excellent

15 Mar 2026

Susan

The kitchen light in our room appeared to have been pulled down or when it was installed it wasn’t flush. But it also appeared that there had been an electrical fire. You could see scorch marks on the ceiling & the metal of the light fixture

10/10

Exceptional

15 Mar 2026

Michael

The staff went above my expectations. The tub in the master bedroom was too high for me but it was a pleasant place to stay. Close to the Sphere which was convenient. Would stay there again.

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

TIMothy

It was smack dab in the middle of everything and walking to the strip was so easy and fun under the Lucky Roller Ferris wheel. The rooms were super clean and had plenty of room. Free easy parking right in front of the room and security is top notch.

Friends_and_family Friends

10/10

Exceptional

14 Mar 2026

Sandra

Perfect location and close to the strip and walking distance from the sphere

Family

10/10

Exceptional

14 Mar 2026

Dr Nancy

Across the street from the Cesar Forum was very convenient. A lot of fun things to do. The pool looked nice but we were too busy to use it.
My only gripe was no elevators to the third floor for my knee pain.

Business

10/10

Exceptional

12 Mar 2026

christine

One of the worst check in procedures we've ever experienced, and the only rude, unhelpful staff member was the cause. We waited hours for our room because she refused to check and see if it was ready, said we had to wait for them to notify us. It never happened, but a different staff member checked and it had been ready for awhile.

Friends_and_family Friends

10/10

Exceptional

12 Mar 2026

ILSUB

good

10/10

Exceptional

12 Mar 2026

William

Great location near Sphere

Friends_and_family Friends

8/10

Excellent

11 Mar 2026

Convenient location

Partner

10/10

Exceptional

10 Mar 2026

Christina

Everyone was nice and our room was very clean. Breakfast at The Gold Mine was delish. Suited our needs perfectly.

Family

6/10

Pleasant

10 Mar 2026

Heidi Lynn

It was an okay place. Older, but clean.

Family_with_children

10/10

Exceptional

08 Mar 2026

Lynette

I would most definitely stay here again.

Friends

10/10

Exceptional

08 Mar 2026

Elizabeth

Rooms were nice but a bit worn. A bit more attention to detail for the cleanliness but nothing worth complaining about. Staff was excellent! Location to the Sphere was walkable, even with my mom in a scooter.

Family

10/10

Exceptional

07 Mar 2026

Ashley

Staff was super friendly and willing to help with anything. Was nice because it was more secure! We will be back that’s for sure!

Business Partner

10/10

Exceptional

06 Mar 2026

Gabriel Antonio

Big Rooms.

6/10

Pleasant

06 Mar 2026

Paul

In advance of our stay I made a request online to the hotel via Expedia, that upon check-in we would have been awake for over 18 hours after our travel from the UK, would be tired and would like a fast check-in please. We'd like to pay any fees due upon arrival, get our room key and get straight to our room to sleep.

They denied this request saying \"We are a timeshare resort. You will be asked if you would like to attend a presentation\".

I'd pointed out I have no interest in buying timeshares and had declined the \"presentation\" on a previous stay, after a long misleading speil from one of their salesmen.

Sure enough upon check-in we still have to do the usual handover of id, pay any due fees, but then when any decent hotel would handover the key, this place will refer you to another desk to get your key and that's when the sales shenanigans begin.

There was already a disappointed American sounding lady as we arrived, who'd just worked out this was just a sales pitch after some time, and she was annoyed.

Then it was our turn. After several attempts at politely declining a presentation or any other offers of attractions, we'd just like our room keys and parking pass please, we were told how \"you Europeans are tough\" (presumably to sell to) and finally allowed on our way.

It didn't stop there though, we had calls to our in room phone, silent when answered at first, but when I waited a bit longer one day it was one of their salesmen.

Otherwise we enjoyed our stay.

Family

10/10

Exceptional

06 Mar 2026

Hernandez

Great location! Clean room

Family_with_children

2/10

Poor

06 Mar 2026

Kritika

Being woken up for nearly 20 minutes at night due to a basic maintenance failure (fire alarm going off from low battery), especially with a 4-year-old in the room, is unacceptable. We paid a premium price expecting a comfortable and restful stay, and instead had a very poor experience. This response does not address the inconvenience we faced, and it’s disappointing for a first stay at this property. This is not the level of service we expected.

Family_with_children

8/10

Excellent

03 Mar 2026

Amy

Very close to the Sphere and a great view of the Sphere. A lot of work was being done on the property and this was noisy in our area, where the pool was closed and being worked on. Flyers left on doors for local restaurants. We ordered from one of these restaurants and our credit card was compromised, which caused a lot of hassle. We were informed by the front desk that they were not supposed to be distributing these flyers, but it was a daily thing.

Partner

6/10

Pleasant

03 Mar 2026

Richard

Highlights: well located - walkable to the Linq Promenade and Strip. Well equipped units. Quiet. Lowlights: Dated units. Big complex and quite the hike to get to the main entrance depending on where you are located.

10/10

Exceptional

03 Mar 2026

R Thomas

yes

Partner

6/10

Pleasant

02 Mar 2026

Darlys

Quiet resort but within walking distance of where we wanted to go.

Partner

10/10

Exceptional

02 Mar 2026

Kurt

Yes

10/10

Exceptional

02 Mar 2026

Daniel

Reason for my stay here was a short walk to the The Sphere. To the strip is about a 1/4 mile walk.

Partner

10/10

Exceptional

01 Mar 2026

Peter

Great stay! Wonderful friendly staff! Right next door to the Sphere if you are going to Vegas for an event there

Friends_and_family Family

2/10

Poor

01 Mar 2026

Pete

I have a receipt that shows me I paid you $470 but the Hotel double charged me .
I spent all morning on the phone with you, got hung up on, and you changed your original receipt to show I didn’t pay.
You guys are Crooks!

8/10

Excellent

01 Mar 2026

Tai

Convenience location

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Kori

Very nice place and close to the Sphere. Only problem encountered was the safe didn't have enough batteries to lock it, and maintenance didn't show up until the next morning. Morning was way too late for our needs as we needed it the night before.

Partner

10/10

Exceptional

28 Feb 2026

Karrie

Staff was wonderful & very helpful!

Family

6/10

Pleasant

28 Feb 2026

ROGINA RENEE

I was told I couldn’t have a map of the resort only after saying no to the time share line due to “saving paper”.

8/10

Excellent

28 Feb 2026

Cynthia

Very clean and quiet

Family

8/10

Excellent

28 Feb 2026

Michele

Staff was amazing friendly & helpful

10/10

Exceptional

26 Feb 2026

Elizabeth

We very much enjoyed our stay at the Desert Club Resort by IHG. The rooms were very clean and comfortable. We enjoyed having the separate bedroom, large bathroom and tub, as well as the well equipped kitchen, sitting area and balcony. It was perfect for us as a couple.
The staff were friendly but also non-intrusive. We enjoyed eating breakfast and snacks at the friendly restaurant. The location was perfect for walking to the Promenade and to the Strip, and the monorail. Being able to view the Sphere so closely was an added bonus! I definitely recommend this resort.

Leisure

10/10

Exceptional

26 Feb 2026

Michelle

Yes

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

Thomas

Great room, apparently recently remodeled. Very comfortable for 2 adults and 3 kids. Pool and amenities were nice. It was a quiet location with an easy walk to the strip and places we wanted to see. It is not a 5 star property, but when traveling with family, it was exactly what we were after. Will return

10/10

Exceptional

26 Feb 2026

Sharon

Everything was great

8/10

Excellent

25 Feb 2026

Sean

great location clean rooms good size easy walk to the Sphere

10/10

Exceptional

25 Feb 2026

Margaret

Room was great. We wish the rooms were cooler even though we did set the thermostat to A/C.

10/10

Exceptional

25 Feb 2026

William Halzy Baker

Clean rooms, friendly staff nice restaurant the only thing I didn’t like they tried to push a timeshare on me, which booking this I did not know it was a timeshare resort through Expedia but I opt out of it with no problem overall was a good place…

Family

2/10

Poor

24 Feb 2026

Jessica

Not ADA compliant. I requested to be located next to an elevator due to my mobility issues. I feel if the staff had read about my issues I never would have been put on the 2nd floor. Then I had to go back to request a 1st floor room and I was given a hard time about that. I was put in 19-103. There was handicap parking but no ramp for me to be able to get up the curb!!! Jay from the timeshare thing told me a credit would go to my room. I specifically said I didn’t want anything else charged to my room because I had a budget. The next morning my bank card was charged! First of all, he said one amount and then it turned out to be a different amount but none of that money was supposed to hit my card!!! HE SAID IT WAS TO BE CHARGED TO MY ROOM AND NOT MY CARD!! I came here for my birthday. I will NEVER stay here again! People with me said the same thing!

Friends_and_family Family

10/10

Exceptional

24 Feb 2026

Brianna

The room was very clean and the staff are extremely accomodating, give them all A+++ for making our stay great. I would stay here again!

Family

10/10

Exceptional

24 Feb 2026

Kelly

Great value. Awesome view of the Sphere from our room.

10/10

Exceptional

23 Feb 2026

Cathy

The room was wonderful and spotless! The staff was great. The Gold Mine and Grill was great, we didn't eat anywhere else! Very good food, prices and service. Jonathan, our server, was just super! There is nothing bad to say about it, just be aware they will want you to purchase a timeshare in their network of resorts. We were only there for a short stay, so we didn't want to spend 90 minutes on the sales pitch, but they are VERY persistent! That would be my only complaint, but all else was great and would definitely recommend!! If you have time to listen, they will give you $150 to listen to the sales pitch

Family

10/10

Exceptional

23 Feb 2026

Casey K Contreras

Very spacious, clean. Perfect for families.

10/10

Exceptional

23 Feb 2026

Lendall

Close proximity to the Sphere.
Excellent customer service and meals.
Beautiful room very clean and comfortable.

2/10

Poor

23 Feb 2026

Joanna

During check-in, we were not informed about the amenities available on the property. We only discovered there was a washer and dryer on-site as we were leaving. This lack of communication was disappointing.

We were repeatedly encouraged to attend a timeshare presentation and were assured there was “nothing to buy” and that we simply needed to listen. Based on those statements, we agreed to attend.

Unfortunately, the experience was extremely negative. When we declined the offer, we felt humiliated, intimidated, and pressured. The representative’s body language, tone, and comments made us feel uncomfortable and unsafe. I was physically shaking from stress — something that has never happened to me before. No guest should feel threatened or intimidated for saying no.

I would strongly caution others that if they are not comfortable with high-pressure sales tactics, they should not attend, as our experience was that “no” was not respected.

Additionally, the condition of our room was unacceptable. The bathtub contained small black hairs throughout. The sink had dried hair inside it, and the toilet had dried toilet paper stuck to it. The towels were heavily worn, discolored, and rough — far from the clean, white standard expected in hospitality.

This experience fell far below acceptable standards for cleanliness, professionalism, and guest treatment. We request that this matter be taken seriously and addressed appropriately.

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Jeannette

While there were some technical issues with check-in (computers down), the rest of the stay was terrific: security helpful in driving to/from building when we were laden w/luggage, instructions for Sphere short cuts, location proximity to Sphere can’t be beat; unit was spacious and clean, no having to walk long distances thru smoke-filled casino to get to room, reasonably-priced restaurant on site, and the bell manager even looked thru lost and found for a charging cable for my phone! Great experience. Would absolutely stay again!

10/10

Exceptional

22 Feb 2026

Stephanie

Awesome clean, fully stocked kitchen - very spacious!
Will be back!

Partner

10/10

Exceptional

21 Feb 2026

Lisa

Great room, very friendly staff and the restaurant was really good!!

Friends

10/10

Exceptional

21 Feb 2026

Karen

Great staff, clean large one bedroom condo, restaurant, glad to have a little store on property

Partner

4/10

Poor

20 Feb 2026

Gailmarie

This was not the room i was purchasing to stay in. They continued to argue with me regarding where i booked my room and what was included. Totally different room. First room was not ready.smelled and was dirty. They gave me small credit moved to another room also not the same as room i chose. But we stuck with it because they argued we booked with expedia which we did not. I sent them the proof. During our stay window was broken bathrooms dirty. Dishwasher broken we has yo go out to get dish soap to wash dishes, internet coukd not allow more than one person on at a time so i had to leave facility to do work. Of the 5 pools and spas only 1 pool and one spa worked. They tell you breakfast is included however its only if ypu listen to their 90 minute sales pitch. Bathtub didnt hold water. So many maintenence issues. Very sad and false asvertising as far as im concerned. Its okay for a lower priced option hotel but not for the price thdy charge here. Oh bedframe was akso broken and furniture chipped up. We didnt spend much time at hotel so it was not unbareable however i would not have stayed here if i knew all these things in advance

10/10

Exceptional

19 Feb 2026

Michael

Very nice clean room. Staff was very nice.

Friends

10/10

Exceptional

19 Feb 2026

Allison

Nice big room with a well stocked kitchen with pots, pans and utensils.

Friends_and_family Family

8/10

Excellent

18 Feb 2026

Katie

Room was clean. Staff was helpful & messaged everyday to ask if they could do anything for me. Keep in mind when you check in, they will try to get you to sit for a 90 min presentation for “free money” or a “free vacation”

10/10

Exceptional

17 Feb 2026

Brittney

Great

Friends

10/10

Exceptional

17 Feb 2026

Songsri

Friendly staff, rooms are clean.

Family_with_children

6/10

Pleasant

16 Feb 2026

Anne

The toilet in the master ran every 5 minutes. Reported a cockroach. The master headboard needs to be replaced. Stacking pillows up against it doesn't work! The staff was great, helpful, responsive. The villa we stayed in 17-106 is \"tired\". Overall, would probably stay again because of the convenience to the Sphere - that was the best!

Leisure Friends

10/10

Exceptional

16 Feb 2026

Jerry

This spot was amazing as our F1 seats were only 100yards away from our room.

Business Family

8/10

Excellent

16 Feb 2026

Elizabeth

Room layout good. Location was perfect.

Friends_and_family Friends

10/10

Exceptional

14 Feb 2026

Kristen

It was well taken care of and the staff were great.

Leisure Family_with_children

10/10

Exceptional

12 Feb 2026

LeAnne

Great location for the Sphere.

Leisure Family

10/10

Exceptional

12 Feb 2026

Vanessa

The room was great for our family and the staff was very helpful

10/10

Exceptional

11 Feb 2026

William

Staff was excellent. Location of property was perfect. The room was well appointed and clean.

10/10

Exceptional

11 Feb 2026

Janelle

great place to stay ! love the bar love that it’s close to everything

Business_and_leisure Family_with_children

8/10

Excellent

10 Feb 2026

KIM

Check in took more time than it should. Pushing to sell timeshares was a bit much.

10/10

Exceptional

10 Feb 2026

Khristine Grace

The room was clean and have all the amenities needed. The staff and services were great. It was also near and accessible to the Sphere.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Mary J

Staff was friendly and helpful, Site was perfect we were going to a show at the Sphere and was easy to walk to and to other sites. We had a 2 bedroom villa which was very roomy.

Leisure Family

10/10

Exceptional

08 Feb 2026

Andrew

Great spacious room and nice privacy for both rooms. Definitely coming back next time I’m in Vegas.

10/10

Exceptional

06 Feb 2026

Randall

Everything was perfect.

10/10

Exceptional

06 Feb 2026

Jerry

Friendly staff, great location.

Friends_and_family Friends

10/10

Exceptional

04 Feb 2026

Darwin

Other than the fact that the faucet handles in the bathroom were difficult to turn, we loved our room.

Mary checked on us 3 times to make sure everything was ok for us. She even called to wish us a safe drive home. She was amazing!

Leisure Partner

10/10

Exceptional

04 Feb 2026

Ryan

The room and grounds were very clean. Exceptionally quiet and not far from everything.

Business Partner

10/10

Exceptional

04 Feb 2026

Jeffrey D

Great location off the Strip. Helpful staff, nice room w/ kitchen and laundry. Solid spot for a friends trip.

Friends_and_family Friends

10/10

Exceptional

04 Feb 2026

Brandon

All of the above

Business

10/10

Exceptional

03 Feb 2026

Emily

The room was great. Charles at the front desk was excellent.

Leisure Friends

10/10

Exceptional

03 Feb 2026

Cynthia

All and everyone were awesome.

Leisure Partner

10/10

Exceptional

03 Feb 2026

Garry

Clean room, nice fireplace, cute private patio

Leisure Partner

8/10

Excellent

02 Feb 2026

Jill

Staff-very friendly and helpful. I have mobility issues, the quick rides to and from our room was great! The location was the key for us, next door to Sphere where we had tickets to a show. The security was spot on, lift gate to gain access, nice. We enjoyed our meals at the on site restaurant as well.

6/10

Pleasant

02 Feb 2026

Cassie

Yes, staff was nice, the room was a bit dated and worn but clean

Leisure Family

10/10

Exceptional

02 Feb 2026

Matthew

Great staff, clean room, amenities

Leisure Family

10/10

Exceptional

02 Feb 2026

sheila

location was great, rooms were clean and comfortable. the restaurant had great food and great staff. this was my second stay here and will definitely come back. one staff member at the desk was a bit rude but everyone else was very helpful and polite

Leisure Friends

10/10

Exceptional

02 Feb 2026

Regina

If you are not staying at the Venetian, but are going to the Sphere, this is a fabulous walking distance hotel. Everyone was so nice. Would definitely stay here when going to Las Vegas again.

Leisure Friends

10/10

Exceptional

02 Feb 2026

Delmer

Overall great stay in all areas of measure.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Cynthia

Nice place to stay.

Leisure Family

8/10

Excellent

01 Feb 2026

Tracy

The staff was awesome! Everyone was always smiling and so helpful with anything we needed. The hotel is located in a great spot especially if going to the sphere. The restaurant has great food and the staff was excellent.
Con: Mattress sagged in the middle. Headboard needs replaced due to peeling material. Shower had lukewarm water.

Leisure Friends

8/10

Excellent

01 Feb 2026

Candace

Staff was outstanding!! Floors and top spaces could have been cleaner but other than that fantastic spot and location

Friends_and_family Friends

10/10

Exceptional

01 Feb 2026

Leanna

The staff and the spacious room

Leisure Family

8/10

Excellent

01 Feb 2026

Lorrie

Room clean
Bed comfortable
Close to venue we came to town for

Partner

10/10

Exceptional

29 Jan 2026

Lawrence

Great location right by the Sphere. The room was very nice, clean and comfortable.

8/10

Excellent

29 Jan 2026

Cornelia

All staff encountered was very pleasant and courteous. The unit was spacious for 4 of us. The master bath sink area wall didn’t look all that clean and the shower was quite weak. There is no door or curtain for privacy separating the shower/ sink area from the bedroom, so that’s a bit odd and takes coordination if not a couple and staying in the Mstr bdrm. About a 15 min walk to hotels and attractions right behind the Sphere. Otherwise it was comfortable accommodations and a good stay for a few days.

Leisure Friends

10/10

Exceptional

29 Jan 2026

TERRANCE

Staff was great. As advertised