Planet Hollywood Las Vegas Resort & Casino

United States , Las Vegas - NV
LAS VEGAS, 3667 Las Vegas Boulevard. South
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100 reviews shown

6/10

Pleasant

09 Jun 2026

Rupert

We stayed in the hotel from Thursday until Sunday and the room was cleaned only once. We couldn’t make any coffee or warm up our leftovers because there was no microwave.

Partner

2/10

Poor

09 Jun 2026

Grant

I pre-booked a room and paid for it on Hotels.com and because I did not check in until after midnight they gave my room away and said I would have to go through Hotels.com to get a refund. So I had no place to stay for the night.

6/10

Pleasant

09 Jun 2026

Ashley

Room wasn’t properly cleaned. Had a running toilet & my perfume went missing after housekeeping cleaned my room

10/10

Exceptional

09 Jun 2026

Fang

Way better than I expected.

Partner

8/10

Excellent

09 Jun 2026

Michael

Parking was difficult and cost as much as the room.

Self

6/10

Pleasant

09 Jun 2026

Claudio

The door in the bathroom was dirty and the carpet was dirty too

Family

10/10

Exceptional

09 Jun 2026

James A

Staff were great! Very helpful. I mentioned it was our anniversary, and was upgraded to aan amazing penthouse with a view of the strip. Amazing! Had an absolute blast! We will go back.

10/10

Exceptional

09 Jun 2026

Malcolm

Planet Hollywood exceeded my expectations! The hotel was amazing, the food was excellent, and the amenities made the entire stay enjoyable. My room had a great view, which made the experience even better.

A special thank you to Ricardo, who was incredibly helpful and provided outstanding customer service throughout my stay. The check-in and check-out process was smooth and easy, making everything stress-free from start to finish.

I had a fantastic time and would definitely stay here again on my next trip to Las Vegas. Highly recommend!

Self

10/10

Exceptional

09 Jun 2026

Juan

The rooms were comfortable and clean, and the location right on the Strip was excellent. My only comment is that the cost to rent the poolside cabanas is very high—$140 and $180.

Family_with_children

8/10

Excellent

09 Jun 2026

Jenica

Confusing to walk around.

Partner

10/10

Exceptional

09 Jun 2026

Shelby

Perfect location and clean rooms!

Family

4/10

Poor

09 Jun 2026

Evnit Kaur

The staff is rude. No one is helpful

Family_with_children

10/10

Exceptional

09 Jun 2026

Theresa

Clean room, very spacious bathroom.

Friends

10/10

Exceptional

09 Jun 2026

Elizabeth or Saul

So clean, modern and simple. No microwave though.

Friends

10/10

Exceptional

09 Jun 2026

Larry

The entire hotel experience from check in to check out was super quick and painless.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Jo Ann

Love this hotel! Will stay here again for sure!

Family

10/10

Exceptional

09 Jun 2026

Courtney

Beautiful view, Great Concert Venue

Partner

6/10

Pleasant

08 Jun 2026

Christina

There is a spot on the wall near the ceiling that looks like a roach. Every morning is scared the bell out of me.

Partner

6/10

Pleasant

08 Jun 2026

Wendy

The staff were a bit aggressive asking for tips for even just storing our bags. One night our water cut off for some hours, we went to bed because we couldn't shower. Ok stay though, great location.

Friends

10/10

Exceptional

08 Jun 2026

Cynthia

The staff were great!

Family

6/10

Pleasant

08 Jun 2026

Karloz

The hotel is in a great location. Staff was friendly. However, the room smelled like drainage due to water plumbing issues; the sink would clog, the toilet would be \"flushing\" on its own several times throughout the day and night, the mini fridge did not work as expected.

Partner

10/10

Exceptional

08 Jun 2026

James

Great value and great location. Place remains in outstanding condition. Only complaint is that the pool could be open earlier and later, but overall, great stay.

Friends_and_family Family

4/10

Poor

08 Jun 2026

Emily

I stayed in room 2288 and slept in the bed on the right side of the room. There is a huge metal piece sticking out on the left side next to the nightstand, camouflaged with a thin white fabric right where I stand to get into bed. I hit my right ancle there 4 times, to the point of bleeding twice, my right food and ancle was extremely swollen. It has impeded my ability to walk around during the rest of my vacation. I hit my left leg 3 times, one of them scraping drawing blood again. I have pictures to show my injuries. I love this hotel and would love to stay at planet Hollywood in future but am hoping we can find a resolution to this situation as it is still effecting me currently.

Family

10/10

Exceptional

08 Jun 2026

Danielle

The only improvement that is required is the wait time to check-in to the hotel is too long! They need to improve check - in time.

Family_with_children

6/10

Pleasant

08 Jun 2026

Moheenie

if you are on a budget, good place to stay, overall good facilities, the elevators could be cleaned more often, we saw food spill in the elevator and it stayed there for almost 24 hours..... also our rooms were not cleaned daily, they beds were not made up daily nor the washrooms cleaned/refreshed.

Family

10/10

Exceptional

08 Jun 2026

John J.

Great location, roof top pool with an adults only pool was great.

Family

10/10

Exceptional

08 Jun 2026

Todd

Very big, service was great, the food was amazing. My only issue was the vendors would hassle you every time you step outside of the hotel

Partner

10/10

Exceptional

08 Jun 2026

Jaclyn A

Good Choice 5 star review

Family

8/10

Excellent

08 Jun 2026

Stephanie

Hotel was nice, had a lot of things to do within the hotel including a mall and lots of restaurants to choose from. Close access to the strip which was awesome.

Only complaint is the front desk. Tried to check in on the kiosk to avoid waiting in long lines, but the kiosk malfunctioned. Only let me check in 1 room out of 3 so had to wait in long line to check in the other 2 rooms. Almost everyone checking in on the kiosk had problems which caused them to interrupt the front desk so they can be helped which delayed the lines.
One persons ID got eaten by the machine, one ran out of ink so blank paper printed out, etc.
People waiting in long lines upset because of short staff (2 people checking in guests). Recommend waiting in long line to check in instead of using the kiosk!

Family_with_children

10/10

Exceptional

08 Jun 2026

OLIVIA

Great view

Family

8/10

Excellent

08 Jun 2026

Wende

I liked the variety of food options with of the hotel and the mall attached was a nice touch

Family

10/10

Exceptional

08 Jun 2026

Jamie

Excellent room and enjoyed the amenities and shops that were local.

Partner

6/10

Pleasant

08 Jun 2026

Isamar

Everything was great with the hotel. Except how rude the room service house keeping ladies were. We paid extra to check out at 3:00 pm. And she was in the hallways ruching us asking what time we were checking out around 11-12 . Before 3 she comes again to knock at our door. She was waiting outside for my family to come out. When another house keeping lady walks in between me and the lady that was waiting to clean our room. They started complaining to each other how guest would check out all late without even paying and stuff. And i interrupted and told the lady we paid to check out late. She answered me i know you did. I felt that was so disrespectful from both of them. Other than that hotel was great.

Family_with_children

10/10

Exceptional

08 Jun 2026

Albian

First time staying at this property, we will definitely return.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Alejandra

Todo muy bien y la ubicación perfecta

Family_with_children

8/10

Excellent

07 Jun 2026

Michael

Wasn’t impresssed

Family

10/10

Exceptional

07 Jun 2026

HEECHUL

great

2/10

Poor

07 Jun 2026

Fernando

They put us on the 23rd floor it was like we had helicopters flying over us every 5 min very loud could not sleep at all. Asked for another room they said the could not change our room. They said they could not do anything about loud noises!!! Never will stay there again!!

Partner

8/10

Excellent

07 Jun 2026

Christopher

clean, friendly staff. decent food

Partner

10/10

Exceptional

07 Jun 2026

Bobby

Great stay! The hotel was clean, comfortable, and well-maintained. The staff was friendly and helpful, and the location was convenient. Check-in was quick, and the amenities exceeded expectations. I would definitely stay here again.

Family

6/10

Pleasant

07 Jun 2026

Lisa

Nothing to say

Partner

4/10

Poor

07 Jun 2026

Nicole

Check in was really slow. After getting in really late from delayed fights, we got a room by the elevator that sounded like a helicopter in your room constantly. We would
Have asked to change rooms but again got in
so late and originally thought it was helicopter tours going outside. Then we realized what it was from and then you get to listen to it go on and off each time the elevators run. Hopefully it was a better experience for those that do not have rooms by the elevators. If we were there more than two nights I would have made them change our room.

Family

6/10

Pleasant

07 Jun 2026

James

The floor in bathroom was dirty. The toilet looks to be 20 years old and the televisions on the wall even older. The television kept interrupting me trying to watch it with an \"access error\" and then it would default back to the menu. I accessed the internet with my personal computer and then I accessed it with my work computer. It wasn't as if I had multiple devices at the same exact tme yet PH wants to charge another $14.99 for internet. The bathroom was a huge disappointment because the bathroom can be a hub for germs and bacteria. To management have room 5142 bathroom floor cleaned please.

Self

4/10

Poor

07 Jun 2026

Joseph David

I was honestly disappointed with planet Hollywood got an upgrade didn’t get no complementary housecoat slippers no dentistry.nothing at all The casino was absolutely disgusting. Take take take not once did we win any money didn’t even give us any bonus and we spent over $1000 on the floor. But the view was the best part not worth $3500 US dollars

Partner

10/10

Exceptional

07 Jun 2026

Felicia

Clean room. Good food. Staff is friendly.

Friends_and_family Friends

8/10

Excellent

07 Jun 2026

Jingwen

Pillows are not comfortable. No free kids entertainment on television.

Family_with_children

8/10

Excellent

07 Jun 2026

David

It was really clean and did not smell bad. Check-in was fine. It was quiet. My negative would be how difficult it was to navigate into the room. From the parking garage on the opposite side and then through a casino with young kids. If there was a better way, it was not shared with us at check-in.

Family_with_children

10/10

Exceptional

07 Jun 2026

Lee

Location is perfect, rooms are great. We got a view of both the Paris and the fountains from our room. Perfect room and just an overall great hotel. Only downside we had is two charges were taken at the start of the stay, which we knew about. Resort fees and deposit. Only concern was we asked about deposit refund and the woman at reception couldn’t help us and two charges still are on the credit card.

Partner

6/10

Pleasant

07 Jun 2026

Janine

Room was clean, no coffee making facilities. Flat pillows on the bed, 1 per person. Asked for more and decent pillows were provided. Under 21yo couldn’t walk through casino easily as walkway had been blocked off in sections. Lift repairs each morning started at 4am which could be heard in the room. Instead of taking correct resort fees on check in they took some daily without explanation so incurred more banking fees. Parking on site was reasonably priced. Security seal on bathroom product was already broken and tube half full when we checked in

Family

8/10

Excellent

07 Jun 2026

Vincent

Business

10/10

Exceptional

07 Jun 2026

Averil

All good

Family_with_children

10/10

Exceptional

07 Jun 2026

Ankita

Clean room, excellent staff, casino.

6/10

Pleasant

06 Jun 2026

Paul

Paid to keep the room all afternoon, key stopped working.
Reception wanted ID , too stupid to understand it was in room safe .
Waited an hour .
Appreciate security but I was marched in like a criminal.
Rude lady on checking desk didn’t help

Partner

8/10

Excellent

06 Jun 2026

Leyla

The hotel was clean and the staff were helpful, but the parking was far from the hotel Also, there was no microwave or electric kettle in the room, which was inconvenient.

Family_with_children

10/10

Exceptional

06 Jun 2026

KHAMVILAYPHONE

Very clean and helpful staff. Self check in was a breeze. Would stay here again.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Jodi

The room was cleaned every day and the staff was very helpful. This location is perfect right in the middle of the strip

Family

8/10

Excellent

06 Jun 2026

Cartland

Good location, great vibe, connected to mall was convenient. The room had some maintance issues ( e.g. some plugs didn't work, light bulbs out, facets dripped, etc). Room service was also inconsistent (didn't come every day)

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Adam

Wonderful trip. Great place to stay.

Partner

6/10

Pleasant

06 Jun 2026

Janet

The hotel was clean and staff were great. My issue is with the pool. You get charged a daily resort fee and the pool is really the only resort-like perk. However, there are only ~10 chairs available for free use at the large pool. Others chairs and all shade tents cost extra-even for hitel guests that pay a resort fee! This is cruel. Vegas heat makes shade necessary and by not providing shade or seating, they make the pool unuseable. Very disappointing.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Deborah

Hotel was great!! Close to everything!

Partner

10/10

Exceptional

06 Jun 2026

Milanyelis

Todo muy lindo 😍 lo único que no me gustó fue que estábamos en una habitación familiar con los niños y a nuestro lado tocó una pareja y en la noche se escuchaba todo 😖 tuvimos que prender el televisor a todo volumen porque la chica gritaba fuerte 😬

Family_with_children

10/10

Exceptional

06 Jun 2026

Roger

Lots going on in the complex.

Family

6/10

Pleasant

06 Jun 2026

Valentino

Room bathroom shower didn’t drain the water properly.

Partner

6/10

Pleasant

06 Jun 2026

Valentino

Room restrooms, the bath drains was not working properly. Water did not drain adequately.

Partner

8/10

Excellent

06 Jun 2026

Dana Vic

Use the self check in/out kiosk. So much quicker

Self

2/10

Poor

06 Jun 2026

Adalina

Parking situation was terrible and staff were not helpful. I added Parking with my stay but was charged again at Parking garage a couple times. No amenities! Pool is always closed with triple digit degree weather. The resort also charges for a whole day stay but check in is at 4 pm and check out at 11 am, that's not a whole day.

Family_with_children

10/10

Exceptional

06 Jun 2026

Steve

Adjacent to Miracle Mile shopping
Las Vegas Blvd

Partner

10/10

Exceptional

06 Jun 2026

Michelle

Everything was awesome

Family

10/10

Exceptional

06 Jun 2026

Angelo

Clean rooms and nice pool

Partner

10/10

Exceptional

06 Jun 2026

Niccole

Loved my stay here! Conveniently located on the strip. Very nice clean room easy to get around the casino.

Self

10/10

Exceptional

06 Jun 2026

Jane

Everyone was so helpful. The people at the tables were great. They talked and laughed with you which made it more enjoyable even when you were losing. Had a great time!

Family

6/10

Pleasant

06 Jun 2026

Jerico

The data is very poor so you need to pay for their wifi for the 3rd user

Friends_and_family Family

6/10

Pleasant

06 Jun 2026

William

The rooms are clean and hotel is very well placed on the strip.
Staff were helpful.

Partner

10/10

Exceptional

06 Jun 2026

Christopher F

Resort Fees were unexpected.

10/10

Exceptional

06 Jun 2026

Wendy Maribel

Fast check in, and cleanliness

Family_with_children

10/10

Exceptional

05 Jun 2026

Jessica

Todo limpio

Family

10/10

Exceptional

05 Jun 2026

Monica

Amazing stay but better if you could check in in the am.

Friends

10/10

Exceptional

05 Jun 2026

Karen

Thank you

6/10

Pleasant

05 Jun 2026

David

6/10

Pleasant

05 Jun 2026

Brad

I had booked two rooms for a one-night stay, and had entered a request for adjoining rooms. When we arrived, we were told that not only were adjoining rooms not available, but they could not even get us on the same floor in the hotel. The check-in agent came up with a plan to put us in a two-bedroom suite for more than double the price of the two basic rooms, and not wanting to leave the kids alone in Vegas, we took that offer, thinking it would be a fun upgrade. The two-bedroom suite was in a great location, but the carpeting in the room was VERY worn. We also found one of the toilets clogged from before our arrival and tried to call for maintenance at around 1:30 AM, but after two calls over the next 90 minutes and promised that someone was \"on the way up now,\" no one ever showed up to help (we did receive a call at 7 AM asking if we still needed help, but after waiting up so late the night before we were deeply sleeping at that time. I guess the good news was that the suite had 2-1/2 bathrooms, so we had a backup plan! The hotel is in a great location, but we were super-disappointed with the reservations and service during this trip.

Family_with_children

10/10

Exceptional

05 Jun 2026

Aizzel

Clean room and friendly staff. I would definitely book again to this hotel

Family_with_children

10/10

Exceptional

05 Jun 2026

ronald

nice place and a lot of great food inside.

Self

10/10

Exceptional

05 Jun 2026

Jonas

All good

4/10

Poor

05 Jun 2026

Micheal

They charge a resort fee yet never clean rooms or changed linens. Ask at begging of stay if you want your room taken care of, only came once

Business

4/10

Poor

05 Jun 2026

Todd

We booked a room with attraction view and didn’t get it. The sayer that gave us a bigger room but it was 2 queen beds which we reserved. The AC was not working properly, they said they would be a work order in but no one ever checked. We told the front desk during checkout and we mentioned that the AC was never fixed and they said they would make a note of it.

Maybe if we would have booked directly through the resort, things would have been better. When checking in, they mentioned that we booked through a third-party so it seemed like that was a bad thing.

Partner

2/10

Poor

05 Jun 2026

amandeep

Staff did not care at all.

Friends

10/10

Exceptional

05 Jun 2026

James

Ears of parking and check-in was very good. We just stayed one night and we will definitely stay here again.

Partner

10/10

Exceptional

05 Jun 2026

Marc

No issues with this hotel. Loved that it was so close to everything. Would go back again.

Partner

10/10

Exceptional

05 Jun 2026

Jeff

The whole experience was like being on another planet. Those who travel? You know what I mean 😜

Family

10/10

Exceptional

05 Jun 2026

Melissa

The room was spacious and clean. The bathroom was huge and I like that there was a tub and shower and the toilet was separate. The hotel had a lot to offer with shops, restaurants and not just a casino. This is my second time staying at this hotel and I would stay here again. Price was affordable.
The only problem I had was checking in. My room wasn’t ready by check in and I had to wait over an hour .

Friends

8/10

Excellent

05 Jun 2026

Haley

Good hotel on the strip

Friends

8/10

Excellent

05 Jun 2026

Rachel

Loved the bathroom in our room, ultra hip room I think, view was average during the day rooftops and some hotels but could see strip lights at night.

Family

10/10

Exceptional

05 Jun 2026

Maribel

Everything was perfect

Family

10/10

Exceptional

05 Jun 2026

Peidera

The room was clean and the service was great!! I would definitely come again!!

Family

4/10

Poor

05 Jun 2026

Anna

The rooms were ok, but not the pillows, they were very tough to sleep, no coffee machine, the pool area no where to sit, just the cabins were available and you have to pay over 200, pool was too hot, instead hot tub was cold , and not working properly, blowing up instead of blowing on your body, very unsatisfied, i wanted to leave from there the second day, but as it was just one more days we stayed, besides the location nothing was worth it to stay at that hotel, I will never come back here and will not recommend anyone else.

Family

8/10

Excellent

04 Jun 2026

Vannada

Staff was excellent, bed was comfy and room was clean.

Partner

8/10

Excellent

04 Jun 2026

Ingrid

I had a hard time finding the lobby from the parking garage. There aren't good direction signs along the way.

Family_with_children

8/10

Excellent

04 Jun 2026

KENDRA ANN

Check-in went smoothly. Our room was clean and the beds were comfy. We had a fountain facing room which was awesome. Our room also had a mini fridge so we were able to get a few groceries too. This hotel is in the perfect central location. Overall we enjoyed our stay and would definitely stay again.

Friends

8/10

Excellent

04 Jun 2026

Anna

My flight got in early but when I asked if my room was ready, they told me $30 for early check in, I understand if its not really ready but they were telling everyone this, then I had to give my bags to the bell man and he made a big deal over a tip, I was going to tip but after I got my bags back so I had to tip twice. I didn't feel valued as their customer.

Partner

10/10

Exceptional

04 Jun 2026

Michael Oliver Guerrero

Hotel was a perfect location for us. The room was clean and had a view of the sphere. Me and my fiancée are not big gamblers so we pretty just walked the strip and explored. The staff was really friendly and we got our money’s worth staying here.

Partner