Name: The Cosmopolitan Of Las Vegas
Address: 3708 Las Vegas Boulevard South, Las Vegas, 89109, US

The Cosmopolitan Of Las Vegas

Las Vegas - NV · United States

3708 Las Vegas Boulevard SouthView location

100 reviews shown

10/10

Exceptional

16 Jul 2026

Alonso

Our recent stay, celebrating my girlfriend's birthday, was exceptional. The staff's professionalism and the impeccable cleanliness of the premises were outstanding. We anticipate returning in the near future.

Partner

10/10

Exceptional

16 Jul 2026

Jennifer

I absolutely loved my stay! I was there for a quick girls’ trip but stayed alone. It was indulgent, and I can’t recommend the Cosmopolitan highly enough.

Self

10/10

Exceptional

16 Jul 2026

Nataliia

Amazing place!

Friends

2/10

Poor

15 Jul 2026

Francisco

They chesrd

10/10

Exceptional

15 Jul 2026

Claudia

Nice facilities and clean

Family_with_children

10/10

Exceptional

15 Jul 2026

Kelly

Loved all the things to do within the property

Partner

4/10

Poor

14 Jul 2026

CARMEN

Nice Restaurants with delicious food and good quality.

My room had many issues related to maintenance and cleanliness. I even took pictures and tried to show them to the check out clerk who not even looked to my eyes when l want to inform her about my dissatisfaction. Not good customer service at the time of checking out. Definitely won’t come back again.

Partner

2/10

Poor

14 Jul 2026

Rhonda

Room was very hot Had a double queen with balcony Checking in took over an hour when checking out could not access my account thru the TV the Kiosk would not work stood in line an hour to check out

Friends

10/10

Exceptional

14 Jul 2026

Marvin

Awesome hotel! Everything is right in the hotel with a number of pools.

Friends

10/10

Exceptional

14 Jul 2026

Jasmine

I’m

Partner

10/10

Exceptional

14 Jul 2026

Jonathan

Stayed on the 59th floor. Loved the balcony. Gym is very nice, new, beautiful. Pool is too small and only good if you’re getting drinks. Loved my stay. Absolutely will stay here again

Self

2/10

Poor

14 Jul 2026

Wallace

Not very helpful

Family_with_children

6/10

Pleasant

14 Jul 2026

Isela

Super nice hotel but the check in took to long, I had to find out my room was ready by asking rose the bot they never notified me when they said they would.

Partner

10/10

Exceptional

14 Jul 2026

Alisher

Family

6/10

Pleasant

14 Jul 2026

Matt Aaron

Check in machines did not work for check-in, check out. When checked in by staff, told would get a text when room was ready. Check in was supposed to be at 3pm. Nearly 4pm came and no text. Room wasn't ready for us in time.. yet you are charged for not checking out by 11am.

No use of hot plates or anything, claiming for safety but they have them in some of there expensive suites. So you have to buy your food from the overpriced restaurants.

Mini fridge is super small, can maybe fit a couple days worth of waters

Room never got cleaned by sta

10/10

Exceptional

14 Jul 2026

Yovany

Felt like home, very comfortable and welcomed

Partner

10/10

Exceptional

13 Jul 2026

Mariano

The view and how close it was to everything

Self

8/10

Excellent

12 Jul 2026

MARILYN

The cost of EVERYTHING, has gone way up. Not just the rooms, the food, the shopping…before it was MGM I was pleasantly surprised with the cost of everything at the Cosmo, now it is a rip off

Partner

10/10

Exceptional

12 Jul 2026

Tania

Clean, god location!

Friends

10/10

Exceptional

12 Jul 2026

Joseph M

Friends

10/10

Exceptional

12 Jul 2026

Tinsae

Had a great stay

Friends

10/10

Exceptional

12 Jul 2026

Michael

Great hotel and stay

Partner

10/10

Exceptional

12 Jul 2026

Dishan

It was a fantastic stay- Right at the center of the strip, most of the things were walkable!!
The view of the room was above par from the 66th Floor

Family_with_children

10/10

Exceptional

11 Jul 2026

Anthony

Love this hotel! We never stay anywhere else. We'll be back in two weeks and I already booked my husband's 40th trip and we are staying in a bungalow! Super exited. Our favorite place in the entire world!

Partner

10/10

Exceptional

10 Jul 2026

Ryan Carlie

Concierge was excellent and made it incredibly easy to check in early!

Friends

10/10

Exceptional

10 Jul 2026

Ritzi

Enjoyed my stay as always!

Self

10/10

Exceptional

10 Jul 2026

Veronica

The staff was very friendly, spacious and clean room. It would be great if the room included a coffee maker.

Friends

8/10

Excellent

10 Jul 2026

Alan

Front desk clerk was great. Took a while for them to assign a room and the pool closes at 6

10/10

Exceptional

10 Jul 2026

Stacy

Room was great, loved the balcony and large bathroom. Close to so much. Had a great time. Would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Heidi

We had a great experience

Business

10/10

Exceptional

10 Jul 2026

Eronmwon

Beautiful Place

Friends

4/10

Poor

09 Jul 2026

Ami

When we checked in, staff was very unfriendly and extremely unprofessional, missing to include some of the items in our reservation. Now of course hotel always has fine prints even when you receive hotel credit, make sure you understand what you can use it for, even small things like tips you may not be able to use it.
Just be aware of all the different charges.

Friends

10/10

Exceptional

09 Jul 2026

Sonia

En general todo excelente y en el centro del strip

Family

8/10

Excellent

09 Jul 2026

Paul

The property was clean and well maintained, and there are plenty of restaurant options on-site. However, dining can be quite expensive.

One improvement I would love to see is a higher observation lounge, coffee shop, or cocktail bar on the 40th floor where guests could simply relax and enjoy the incredible views.

I was also disappointed with the room assignment process. It seemed that some of the better rooms are held back for upselling, particularly for guests who book through third-party platforms instead of the hotel's direct reservation system. For example, if you reserve a wraparound suite, you may not receive one of the more desirable South Boulevard Tower locations, even when they appear to be available.

The customer service at the Players Card guest service left something to be desired. Rather than feeling welcomed, I often felt like I was inconveniencing the staff whenever I asked for assistance. Hospitality should make guests feel valued, and unfortunately that wasn't my experience.

Another minor issue was the layout at the Boulevard Pool. Guests frequently move lounge chairs into the middle of the walking areas around the pool, making it difficult for others to navigate comfortably. It would be helpful if staff kept the chairs positioned along the sides to maintain clear pool walkways and a more enjoyable atmosphere for everyone.

My biggest disappointment came after I returned home. I accidentally left my JBL speaker on the nightstand in my room. It was

Business

10/10

Exceptional

09 Jul 2026

Danny

This hotel is so beatuful its busy but when up pull up you feel like you are royalty. Everyone is so helpful and they do their best to make you feel special. Everything is clean, well lite, and smell so good..My room was 2407 Chelsea tower . I Had a fountain view. The view was so nice . Elevators ran very well for such a large hotel.I was just laying in bed looking at the night lights and fountain show. The shower was amazing, This was the first time I tried toiletries from a hotel and they where amazing. Never a problem getting taxs or ordering Uber. The valet key attentive, I nerve open or closed door on ride start from this hotel or returning.
I am very over the top about attention to my comfort and Cosmopolitan hit all my marks. My husband and I will be returning. Because we still did not get to see the whole hotel.
So, we are returning and hands down Cosmopolitan is the winner.

Partner

10/10

Exceptional

09 Jul 2026

Ryan

I had an excellent experience for me and my girlfriend first weekend getaway together. Couldnt be anymore From the initial greetings to the checkout process

6/10

Pleasant

09 Jul 2026

Noemi

First off, our room was not ready so we had to get another room because we had dinner reservations. And then we had a credit of 185 and 32 of that was tip. I understand we had to pay the tip; however, they took out the whole 185 from our credit when the food was 185 WITH the tip, so we ended up paying tip twice, because they charged me the tip again when we checked out. So I should have had 30$ credits left. I mean it’s only 30 bucks, but it’s the concept of it.

Partner

6/10

Pleasant

09 Jul 2026

Edgar

The room was not cleaned properly. There was dust everywhere. There was a pack of cigarettes that were near under the bed. I had booked for a ballagio view. I did not get it. I asked about changing my room and there were none other available. They spelled my email incorrectly and I did not receive any of the emails I was supposed to for my stay.

Family_with_children

10/10

Exceptional

09 Jul 2026

Indushekhar

Good

10/10

Exceptional

08 Jul 2026

Danny

Love it

Partner

10/10

Exceptional

08 Jul 2026

Jaime

Cosmopolitan was a nice experience very clean, elegant and good bars where to go to enjoy in general a 10 out of 10.

Partner

10/10

Exceptional

08 Jul 2026

Nain

Walking distance to walk strip

Family

2/10

Poor

08 Jul 2026

Elizabeth

We had a horrible experience we didn’t have a air conditioner since 20 birthday and they upgraded so any charges $1000 on the last day

Partner

10/10

Exceptional

07 Jul 2026

LIZ

Excelente servicio, ubicación.

Friends

10/10

Exceptional

07 Jul 2026

alberto

Rooms were very clean. Service was always friendly. Location was perfect for the Las Vegas experience.

Friends_and_family Family

2/10

Poor

07 Jul 2026

jian

A very unfriendly female security guard approached us while we were waiting for our room. We were sitting on a sofa facing the walkway, where many other guests were also waiting and seated.

She told us that it was a bar area and that children were not allowed to sit there. Before I could even finish asking where we should go instead, she abruptly told us to leave and walked away.

I understand that there may be rules regarding children in certain areas, but the interaction felt rude and unprofessional. A little more courtesy and guidance would have made a big difference.

10/10

Exceptional

06 Jul 2026

Korey

Amazing stay!

Partner

8/10

Excellent

06 Jul 2026

Babak

Not the clasiest hotel but amazing location since its centrally located to Strip South.

Family_with_children

10/10

Exceptional

06 Jul 2026

Briseida

Love it ❤️

Partner

10/10

Exceptional

06 Jul 2026

Miguel

The room was clean and staff was very friendly and helpful

Partner

2/10

Poor

06 Jul 2026

Lawrence

Room was dirty , carpet was wet , lights didn’t work in the bathroom phone barely worked bathtub was dirty hair every where in tub

10/10

Exceptional

05 Jul 2026

Cheryl

The room was very clean and fresh the view was spectacular!
We appreciated housekeeping making up our room each day. It is so nice to have fresh towels each day - without having to ask!
Thanks Cosmopolitan you were awesome!

Partner

10/10

Exceptional

05 Jul 2026

Marichelle

Location is excellent. Close to everything i need because it is located at the center if the Strip. It has variety of restaurants that serve delicious food where I get value for my money. We dined at China Poblano, Wicked Spoon and the Red Plate. They are highly recommended for a place to eat at The Cosmopolitan LV. There is also Starbucks at the ground floor. Convenient way to have my fave coffee in the morning. Me and my wife enjoyed our stay.

Partner

10/10

Exceptional

05 Jul 2026

Laura

Great location central in the strip and has everything you could want in Vegas right in the hotel. The staff was kind and accommodated us with credits since the King room we had booked was not available. The lobby bar was relaxing, the Chandelier bar was glamorous, the casino was lively, and the many hidden gems throughout the hotel made it fun to explore every night. There are many great food options in the hotel, although not as many late-night food options as we would have liked. The pool is lovely and relaxing but does get crowded. It was quiet and clean in the room. I would 100% stay here again.

Friends

10/10

Exceptional

05 Jul 2026

Mark Troy

We were told room would be ready in 1 hour when we checked in and would get a text when ready. Text never came and after standing around for 2.5 hours got back in check in line and room was ready. Frustrating! Room and cleaning staff excellent!!! Casino wait staff was very hit and miss. Went from extremely rude to extremely helpful from person to person. Overall, great stay!

Partner

10/10

Exceptional

05 Jul 2026

Linda

We had an absolutely wonderful stay at The Cosmopolitan for the Kenny Chesney concert at the Sphere. We stayed in a two-bedroom suite, which was perfect for our group of five. Having 2½ bathrooms made a huge difference and was incredibly convenient.

Everything was spotless, and we were pleasantly surprised that they accommodated an early check-in. The concierge team was fantastic—they helped us in the month leading up to our trip by organizing and securing dinner reservations, even at some of the hardest restaurants to book.

The entire experience exceeded our expectations, and we wouldn’t hesitate to stay at The Cosmopolitan again. Highly recommend!

Friends_and_family Friends

10/10

Exceptional

05 Jul 2026

Kenneth

The Overall experience was great. The hotel was nice to the casino. The staff people, food even access to other areas was very accessible. Definitely recommending this to my friends.

Self

10/10

Exceptional

05 Jul 2026

Karl

Check-in was a bit long and food was overpriced, even for Vegas. Rest of experience was great.

8/10

Excellent

04 Jul 2026

Lisa

Had issue with mobile check-in in and online checkout for 2nd of two rooms booked on same reservation, Staff was friendly and efficient at resolving issues.

Friends

10/10

Exceptional

04 Jul 2026

Gabriela

Everything was wonderful

10/10

Exceptional

04 Jul 2026

Sean

I love your rooms. I love the dining options. I love the Chandelier bar and the Lobby bar. The bartenders are great The housekeeping staff is great. I like the fact that you’ve tightened up your security in many areas., However, I’m an older person and it’s kind of weird to be ID’d when walking through the casino. I guess I just need to get used to it. Overall, everything was wonderful.

Self

8/10

Excellent

04 Jul 2026

DEBORAH

Excellent staff and very helpful

10/10

Exceptional

04 Jul 2026

Reshma

Good

Self

4/10

Poor

03 Jul 2026

Carmen

A deeply disappointing return after 14 years

The Cosmopolitan was my first workplace when I arrived in this country 14 years ago, and I was always proud of the strict standards in cleanliness, service, and guest care.
Returning for the first time as a guest, I chose it for my business partner believing it was still one of the best hotels in Las Vegas. Sadly, the experience was very disappointing. Our room key did not work for parking, so I was charged twice, and the bathroom sink was clogged and still had hair from the previous guest, despite the issue having been reported several times.
What disappointed me most was the lack of concern or meaningful assistance from the staff. The bars and atmosphere are still enjoyable, but the cleanliness, service, and attention to detail no longer reflect the reputation or standards this hotel once had.

Business

10/10

Exceptional

03 Jul 2026

Stephanie

This hotel was amazing! We walked to the Bellagio and Caesar’s Palace, but were disappointed, so we went back to the cosmopolitan. Just a much more enjoyable vibe. The art work is incredible. Rooms were great. Balcony view made the whole trip. Our only complaint is our experience at Scarpetta. Not great service or food. I got very very sick after dinner.

Partner

6/10

Pleasant

03 Jul 2026

Cassandra

Room could have been nicer if all the outdoor furniture wasn’t stained. It looked gross enough I didn’t want to sit on it. Preferred my stay at the Bellagio. Cleaner hotel

Friends

10/10

Exceptional

03 Jul 2026

Nicole

Amazing stay!!! Balcony views are beautiful

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Angelica

Beautiful room, beautiful balcony, cannot wait to book again.

Friends_and_family Friends

8/10

Excellent

03 Jul 2026

Saar

Everything went well
Just that they try to charge us on the 150$ for food that includes the order

Friends

6/10

Pleasant

03 Jul 2026

aurelie

The Cosmopolitan of Las Vegas is in a fantastic location, and our room was very spacious. The balcony was definitely a highlight and a real plus.

Unfortunately, our arrival experience was quite disappointing. We had to wait around 30 minutes for our room even though the official check-in time had already passed. What made this even more frustrating was that I had priority early check-in, a benefit that I was ultimately unable to enjoy at all.

While waiting, we tried to sit in some armchairs near the reception area after being told to wait for our room. We were then asked to leave because our daughter was under 21. We were not sitting at the bar itself, but apparently the chairs belonged to the bar area. This left us with nowhere comfortable to sit while waiting for a room that should already have been ready.

For a hotel of this level, I was genuinely surprised that there was no appropriate waiting area near reception for families or guests traveling with someone under 21. Between the delayed room, the unused priority early check-in benefit, and then being asked to leave the only nearby seating area, the beginning of our stay was far from the experience we expected from The Cosmopolitan.

Thankfully, once we finally got into our room, the rest of our stay was much more enjoyable. The room was spacious, the location was excellent, and the balcony was fantastic. We would consider returning, but I sincerely hope the arrival experience is handled better next time.

Family_with_children

10/10

Exceptional

02 Jul 2026

Antonio

Friends

10/10

Exceptional

02 Jul 2026

Maria

Excellent

10/10

Exceptional

02 Jul 2026

Laura

Fantastic place to base your LV fun from

Friends_and_family Friends

8/10

Excellent

02 Jul 2026

Erin

great location

Family

10/10

Exceptional

02 Jul 2026

Arllet

I will be coming back here everytime!

Self

10/10

Exceptional

02 Jul 2026

Maria

Robert at check in was attentive and made the experience amazing. Best customer service and guest experience was the best I ever received at any hotel throughout my travels experiences.

10/10

Exceptional

01 Jul 2026

jose

Excelente

4/10

Poor

01 Jul 2026

Kerida

They need better beds, I don’t know if they were under staff but my room wasn’t cleaned for 3days and I called for housekeeping at 8pm because we needed clean towels and

10/10

Exceptional

01 Jul 2026

Paul

Property is nice and update. The vibes is really good. Not over stimulating and not boring; just right. Food options are good. Very to many off property attractions and hotels

Partner

10/10

Exceptional

01 Jul 2026

Angie

La habitación muy linda y limpia. La vista hermosa. Ubicación muy central. El personal muy amable

10/10

Exceptional

01 Jul 2026

shawond

I called For breakfast and the wait was one hour and a half that was the only thing I didn’t like about the hotel.

Self

10/10

Exceptional

01 Jul 2026

Phuong

So impressed

Family_with_children

8/10

Excellent

30 Jun 2026

Mathew

Check in line was very long, but staff were helpful. We waited over 4 hours for our room to which we were never told that the room was ready until we physically went back to say something. Room was very clean. Keep in mind if you stay here, there is a chance you’ll get neighbours up partying loud. They kept my fiance and I up until 4am one night partying with loud music and yelling, the walls were basically not sound proof at all. View was amazing and staff very helpful

Partner

10/10

Exceptional

30 Jun 2026

Bryan

The views from the balcony are unmatched. Will always stay at this hotel when visiting Las Vegas

Family

10/10

Exceptional

30 Jun 2026

Erin

Great pool, Amaya was a wonderful restaurant, and we really enjoyed how it was situated just right to sights around it.

Family

10/10

Exceptional

30 Jun 2026

Ranjini

Absolutely loved this property!! Love love love!!

Family

2/10

Poor

30 Jun 2026

Hunter

Late check in after showing up early. We were charged numerous times on several credit cards. Thankfully Jen Jones said she would take care of it.

Second night a disgusting smell filled our room. Staff told us they were cleaning the grease trap. It was disgusting and we had to switch rooms at midnight while 6 hours later we had a flight to catch. Super irritating.

Partner

2/10

Poor

30 Jun 2026

Jonbonet

Room had a foul odor in shower , bathroom wasn’t clean properly, bed had linens with brown stains on them

Friends

10/10

Exceptional

30 Jun 2026

Ashwin

nice

10/10

Exceptional

29 Jun 2026

Tujuana

Loved everything! Will return soon.

Friends

8/10

Excellent

29 Jun 2026

Ivana

Everything was great except for when we checked in. At check in we were told that we would be put into a queue for our key until our room was ready and that we would get a text. (We were told this at 3pm… Check in is at 3pm… Weird). We are hanging out in the lobby and after a while we go up and they let us know that we were never put into a queue and that we would have never gotten a text message. Horrible. Luckily the 2nd person helped us out immediately and was very kind.

Partner

10/10

Exceptional

29 Jun 2026

Debbie

Cosmos is perfect for an awesome Vegas experience.

Partner

10/10

Exceptional

29 Jun 2026

Ladeldrick

Everything was great

Family

10/10

Exceptional

29 Jun 2026

Mariam

Room was very clean, staff were friendly. Location of the hotel was close to everything

Partner

6/10

Pleasant

29 Jun 2026

Stephanie

Very disappointed on the staff, I did not get my room till 4:30pm on Friday when I had access to early check in at 12pm. I don’t think I would come back.

Family

6/10

Pleasant

29 Jun 2026

Amy

Our room needed a lot of work- broken drawers, drain was not draining in the shower, toilet ran all the time, sink was cracked and needs to be fixed. Lots of construction going on in the casino. Just overall blah for what we paid to stay there

Friends

6/10

Pleasant

29 Jun 2026

Charity

Always love staying here, did encounter having to wait until 5pm to check in our room

Friends_and_family Friends

6/10

Pleasant

29 Jun 2026

Patricia

Big, Smokey, Noisy! Not sure what I was expecting in Vegas. Great restaurant choices and good location. If you like Vegas this hotel will do.