Rio Hotel & Casino A Destination By Hyatt Hotel

United States , Las Vegas - NV
LAS VEGAS, 3700 W. Flamingo Rd.
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100 reviews shown

8/10

Excellent

11 Mar 2026

Kevin

Rio is a budget friendly choice. Mobile check in was easy and they had a DJ on Sat PM

Self

10/10

Exceptional

11 Mar 2026

Ulysses

Clean room and stores were inside the casino

Partner

10/10

Exceptional

11 Mar 2026

Ruth

Clean room and comfortable

Partner

10/10

Exceptional

11 Mar 2026

Ruth

The room was clean and comfortable

Partner

10/10

Exceptional

11 Mar 2026

Dan

Very Nice place with excellent in-house dining options and friendly staff.

Self

8/10

Excellent

11 Mar 2026

Michael

Off strip, easy to navigate, lots of food options in the resort, fairly quiet

Partner

10/10

Exceptional

11 Mar 2026

Andrew

Clean spacious room and friendly staff

Partner

10/10

Exceptional

10 Mar 2026

Janae

Food court inside. Shops in walking distance.

Business

10/10

Exceptional

10 Mar 2026

Cassandra

Lovely place for family will be back

Family_with_children

10/10

Exceptional

10 Mar 2026

Jennifer

Parking lot is far have to park valet so you don’t have to walk a million miles

Friends_and_family Family

10/10

Exceptional

10 Mar 2026

Janet

It would have been nice to have a coffee maker in the room. Also, loved the step in shower, but it needed another grab bar. Very slippery and dangerous.

Friends

10/10

Exceptional

10 Mar 2026

Fire

New, nice appearance and functionality

10/10

Exceptional

09 Mar 2026

Ricardo

We got charged for amenities for each night and we didn’t have access to pool because it was under construction and gym don’t even used

Family

8/10

Excellent

09 Mar 2026

PAOLA

The remodeled rooms are amazing! They are big and modern. I haven’t seen the old rooms. Elevators need some renovations. Also, no vegan options in all the restaurants. Except for the falafel pocket at Starbucks :/ The casino is not crowded and I like that. Open late restaurants limited. The location is good but far from the strip to walk around. If you plan to do Ubers is perfect!!!

Family

2/10

Poor

09 Mar 2026

Sean

THE HOTEL NEED A MAJOR UP DATE AND ITS FAR AWAY FROM THE STRIP
COST ALOT OF MONEY TO TAXI OR UBER TO THE STRIP ALL THE TIME
POOL WAS CLOSE GYM WAS TO SMALL AND ITS SHOWING ITS WEAR

Business Partner

10/10

Exceptional

09 Mar 2026

Davonte

Room was clean, little wait to get into room.
Staff was always helpful.
Great location, always my first choice to stay.

Family

10/10

Exceptional

08 Mar 2026

Damein

Great stay

10/10

Exceptional

08 Mar 2026

Bruce

Very good

Self

10/10

Exceptional

08 Mar 2026

Jason A

Nice location away from all the chaos

8/10

Excellent

08 Mar 2026

Cristina

Very nice clean room, great view of the strip! The only negative was the long line to check in.

Family_with_children

6/10

Pleasant

07 Mar 2026

Lori

Rooms were updated. Hair dryer blew up and took 2 hours for a new one and wouldn’t just hand us a new one when we went to the desk. Had to have our room keys reprogrammed 3 times. Rewards wouldn’t work had to have those replaced. Got married at the Rio 20 years so just glad it survived. Definitely going through updates.

4/10

Poor

07 Mar 2026

John

This is a property very much in need of an update. Furniture and interior design is very well worn. We were on the 31st floor of the Marquis Tower - shower LITERALLY took 20 minutes to reach “warm”. I would not stay here again.

4/10

Poor

07 Mar 2026

damon

N/a

10/10

Exceptional

07 Mar 2026

Felix antonio

There was a loud dog in the next room a couple night's that the front desk said nothing could be done. Only problem I had .

10/10

Exceptional

06 Mar 2026

David

I love this hotel I wish it have a microwave so I could eat cheaper when I am there for a week straight

Friends

10/10

Exceptional

06 Mar 2026

Erin

Nice

4/10

Poor

03 Mar 2026

Daniel

Check in process was terrible. We were two hours after check in time and our room still wasn’t ready. There were minimal people in the lobby to help.

Family_with_children

8/10

Excellent

03 Mar 2026

Sahbria

Very clean and friendly staff

Family

10/10

Exceptional

02 Mar 2026

John

The Rio has transformed from a threadbare has been hotel to a top tier Vegas destination. My only complaint was the pool was closed for winter during very nice pool party weather yet they still charged the resort fee at $50/day.

Friends

6/10

Pleasant

02 Mar 2026

Valerie

AC was not as expected, it was not working like it should. The shower door plastic broke off, the stopper in the bathroom sink was stuck. The shower shampoo, condition and body wash was missing. The room was not as big as expected. I had a bigger room before for what I paid for.

10/10

Exceptional

02 Mar 2026

Jaiganesh

It was a very clean room. Comfortable bed and nice place to stay. Convenient free parking. Thank you for providing a nice place to stay.

Self

10/10

Exceptional

02 Mar 2026

Abiu

Super nice, clean room, casino area has a great vibe. Can't wait to return!

10/10

Exceptional

02 Mar 2026

Benjamin

We didn't acknowledged the National park.

8/10

Excellent

01 Mar 2026

Jasmine D

The staff was very nice.

Family

8/10

Excellent

01 Mar 2026

marcus

Clean and big room. Room was a little on the hot side. The dim sum restaurant could be better. Had no idea how it worked and no one took the time to explain how it worked or what we could order. Our table was rushed by several people just trying to give us food. We had to ask them to give us a minute.

4/10

Poor

01 Mar 2026

Latoya

The room was ok , but it doesn’t have a microwave and the shower is built with a half of door. It’s no exhaust fan in the bathroom so when you need a little air you just hot. The lack of employee were working was scarce, while playing the games it was no servers on the floor to service you, playing while you are porch is not a good thing, rooms were clean

Friends

10/10

Exceptional

01 Mar 2026

Kenya

Clean, spacious and friendly staff

6/10

Pleasant

01 Mar 2026

Kayla

A microwave in the room

Partner

10/10

Exceptional

28 Feb 2026

Wendy

Enormous room that was very clean and updated! Plenty of room to hang out and great view.

Partner

10/10

Exceptional

28 Feb 2026

Sheena

Loved the hotel . Didn’t expect the resort fee . Would love if that was indicated prior to arrival but good stay overall

4/10

Poor

28 Feb 2026

Richard

The lack of communication about the shooting to the guest at the hotel you guys didn’t know it was a murder suicide right away. Guess should’ve been informed that there might be a killer on the run staff and everything was great. That was the only part that I was unhappy with, I would stay with you guys again.

10/10

Exceptional

28 Feb 2026

Rodney Russell

Awesome stay

Friends

10/10

Exceptional

27 Feb 2026

Ruth

Clean and comfortable the nicest room we have ever stayed in. The room was cleaned each day
Quiet and never heard anything noises while in the room. Easy to park and enter the casino. Will pass this on to our family and friends.

Partner

10/10

Exceptional

27 Feb 2026

Kurt

Clean room, good staff, allowed to check in early etc

Friends

6/10

Pleasant

27 Feb 2026

Anh

The room was nice, but it was still unfinished. There was something that was supposed to be a fridge, but there wasn't a fridge. The ice machine was broken the whole time we were there. Other than that, the room was clean, the staff was nice, and the hotel was decent.

Partner

10/10

Exceptional

26 Feb 2026

Kimberly

Our room was clean and the staff was very nice. Loved the size of our room.

Family_with_children

8/10

Excellent

26 Feb 2026

Loren

Hotel rooms clean and staff did a good job. Rooms are dated and need of remodeling

Self

10/10

Exceptional

25 Feb 2026

Shawn

Loved the remodeled room.

Friends

2/10

Poor

25 Feb 2026

Mark

It’s becoming a dump again. Refrigerators don’t work in any of the rooms, and most of the ice machines were broke.

Self

10/10

Exceptional

25 Feb 2026

Rashunda

It all stood out. Everyone was so nice and the room was amazing

Partner

2/10

Poor

25 Feb 2026

Antonia

I will start by saying that my initial check-in experience was awesome. The gentleman who checked me in was very kind and courteous and gave me a lot of good information. When I got to my first room, it was a very nice and well upkeep remodeled room. However, neither the toilet nor the shower worked. The faucets did work OK. I put in a request to maintenance and then a second request as nothing was happening. I finally went down to the front desk after a few hours and was informed that they had an emergency water shut off in the building and they didn’t know how long it would be. I asked to change rooms and they were accommodating, however my new room was a downgrade from what I had paid for and was smaller, not as clean or well kept and had a horrendous view of the HVAC units. To top it off the TV didn’t work. I put in another request to maintenance about the TV issue and never had anybody respond to it so I would not say that I will be returning to this hotel anytime soon.

Self

6/10

Pleasant

25 Feb 2026

Diane

Smoke was too much

Friends_and_family Family

10/10

Exceptional

25 Feb 2026

Travis

Room was great and staff was wonderful

Friends_and_family Family

6/10

Pleasant

24 Feb 2026

Marilyn

Renovated room was very nice, outburst concern was that we had placed dirty towels on the floor, only to find them folded and put back with the clean towels.

Makes us wonder how clean the room really is.

Friends_and_family Family

8/10

Excellent

24 Feb 2026

Shannon

Overall, great experience.

8/10

Excellent

24 Feb 2026

Joseph

Room was spacious.

Friends_and_family Friends

8/10

Excellent

24 Feb 2026

MARIA GEMMA

THE ROOM WAS BIG ENOUGH FOR TWO PERSON.

Partner

2/10

Poor

24 Feb 2026

Christopher

The “remodeled” room still felt like 1990. No, microwave. No hot water third morning, the day we were leaving. No body greets at the door anymore . Limited room service (none after lunch). Limited Restaurants, limited hours. Only one place to eat after 10pm. The food court manager did handle a hateful lady very well when she started berating his employee for nothing they did wrong, so that was solid. The burger at Luckily’s and staff there was fabulous. Outside of those two engagements the rest of the staff was unapproachable, gave off a sense of being bothered when asked simple things like “where are the elevators?” Several trip hazards in the Casino area. Spent double on ride shares than saved on room cost that was over valued. Requested more sheets and pillows for sofa bed that were not delivered until the next morning. Looks glamorous on the outside but was lackluster and disappointing on the inside. Should have spent just a little more per night and stayed on the strip. I would not recommend this hotel. Tried notifying front desk upon check out and still felt they were detached, but he did say there were other complaints about the cold water in showers.

10/10

Exceptional

24 Feb 2026

Margarita

Always have an a.zing time at RIO. Rooms are ckean and spacious

4/10

Poor

23 Feb 2026

Daniel

Room was beautiful, big and clean. Only problem the shower drain was clogged. First night we got there late and noticed the drain was clogged we took a shower and all the water came out of the bathroom. Next day we left early we left 2 notes on the room asking to fix the drainage also we told a cleaning lady and she told us she would fix it. That night we got very late about 2 in the morning and no one went to our room it was like we left it and the drainage was clogged.

Family_with_children

6/10

Pleasant

23 Feb 2026

Ashleigh

Staff was nice. Rooms were nice. Hotel needs to alot of updates. The Casino was the worst of all of them as far as the smoke. As soon as you walk in the main entrance, it’s over whelming. There is a non smoking section but not advertised

Partner

10/10

Exceptional

23 Feb 2026

Briteny

It’s was a beautiful stay. Loved everything about it

6/10

Pleasant

23 Feb 2026

Mason

Staff

10/10

Exceptional

23 Feb 2026

narcissa

Yes

8/10

Excellent

23 Feb 2026

Stephen

The room is impressively huge. Fairly clean (even though it is an old building). Staff are helpful.

Family_with_children

8/10

Excellent

22 Feb 2026

Molly

Great spacious room and bathroom. Room service was terrible and took hours and it’s impossible to talk to a human. Just AI.

10/10

Exceptional

22 Feb 2026

Troy Kenneth

Great

Friends

2/10

Poor

22 Feb 2026

Asmaa

Unhappy employees and they are so disrespectful and charge me twice

10/10

Exceptional

22 Feb 2026

Broderick

Great place

10/10

Exceptional

22 Feb 2026

Simon Mark

Room was clean, beds comfortable, casino staff very friendly, food and drinks were great. Overall a fantastic stay and good value

10/10

Exceptional

22 Feb 2026

Susana

The room was spotless. The staff was helpful and friendly.

Friends

6/10

Pleasant

22 Feb 2026

Constanza

6.5/10
Bathroom was not clean, shower clogged with hair.
Internet/wifi would not work.
Not in a

6/10

Pleasant

21 Feb 2026

Tamera

Toilet was backed up and wouldn’t flush. I believe the same thing was happening above us because they kept flushing just like we were. It was not due to any fault of our own.
Not enough towels for a family of 4 so called room service for that and bedding for the pull out couch. It took 2 hours to get it up to us. We couldn’t go to bed until they brought it. The sheets on the bed were ripped on the corner fitted sheet so we had to maneuver that all night. Probably won’t stay there again.

Family_with_children

8/10

Excellent

21 Feb 2026

Ilir

The room was well decorated and was very clean. The mattress was very comfortable and the room was quite- no outside noise.

Partner

2/10

Poor

21 Feb 2026

Brandon

The stay was uncomfortable it was trash in the room and immediately threw off the vibe

Self

4/10

Poor

21 Feb 2026

RONNIE

Very little interaction with a real person. Had to go through electronic call screener to get assistance regarding the room. The refrigerator was not working and overall cleaners of the room with substandard.

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

kenneth

ROOM WAS FANTASIC, STAFF FRIENDLY; VIDEO POKER NOT SO FRIENDLY.

Partner

10/10

Exceptional

20 Feb 2026

Stephen

Great room. Not the best location, off strip but easy Ubers. We had a 1000sqft suite at a top floor. Kids loved it! Saw WOW! Highly recommend it! High Steaks had great food and great service. All in all great visit!

Family_with_children

10/10

Exceptional

20 Feb 2026

Andy Sang-Yup

Convenience of checking in and out. Friendly staffs got me what I needed during stay.

Self

2/10

Poor

19 Feb 2026

Yvette

Got charged for a day I wasn’t provided a room until after 2am

Family_with_children

2/10

Poor

19 Feb 2026

Tiffany

They first tried downgrading my room. No big deal, I caught it and they corrected it.
The absolute atrocity was waking up to five attempts of them charging my card on file $500. No explanation, nothing. I come to find out it was due to “air quality”alert in my room due to smoking, vaping, etc. After investigating it on my own (after having to freeze my card) they weren’t even sure what the alert was for, and could have been from me drying my hair.
The fact that they didn’t come to my room, call my room or attempt to discuss with me prior to shakily charging my card at 3 am is beyond unacceptable. I also haven’t received my deposit back as of yet.
You get what you pay for applies here unfortunately

Self

6/10

Pleasant

19 Feb 2026

DEEANN

No coffee service in room. I asked about it. They said go to starbucks. I hate their coffee. I was there on business and needed a coffee pot. I'll never go back. Felt uncomfortable with security everywhere. I felt nervous.

Business

10/10

Exceptional

19 Feb 2026

Rebecca

The room was fantastic. So spacious!

Family_with_children

8/10

Excellent

19 Feb 2026

Rachel

Room was clean. Staff were kind. Hours of food options was disappointing. Not being informed of offers upon check in and not given water was disappointing. No shuttle to the strip or airport was disappointing.

2/10

Poor

18 Feb 2026

Miguel

Bad hotel..

Family

8/10

Excellent

18 Feb 2026

Scott V.

Room was spotless and very accommodating

Business Friends

4/10

Poor

18 Feb 2026

Rajesh

No hot water, request sent to maintenance but no one came (this was on the day of check-out).

The room was also very dated and not worth the price I paid..Needs significant upgrades if I were to come here again.

2/10

Poor

18 Feb 2026

Amanda

Checking in you didn’t fulfill the room that we have booked well in advance. We had family members with us who have back problems and sleeping on a pullout was a big issue. And your staff at the counter were very rude and unhelpful. Basically said Do you see that line behind you my day is worse than yours.

10/10

Exceptional

18 Feb 2026

Terry

Great stay nice friendly staff will be back

Partner

6/10

Pleasant

17 Feb 2026

Christopher

Amenities were lacking

Family_with_children

6/10

Pleasant

17 Feb 2026

Ada

Shower pressure is not good

8/10

Excellent

17 Feb 2026

Martin

Room was clean

Partner

8/10

Excellent

17 Feb 2026

Rob

Nice staff, clean rooms, good food.
The only problem I had was no live music!!!

Partner

2/10

Poor

17 Feb 2026

Stephanie

Despite booking a specific room with two beds so that our family could be accommodated we arrived well ahead of check-in time. Tried to use the kiosk to check in which told us our room was not ready which was fine. We continued to check the app and then finally kept getting an error message so we had to wait in the check-in line for over an hour just to be told that they did not have any more rooms for us with the double beds and we will be put in a king bed with a pullout couch. This was extremely inconvenient for the individuals we were traveling with as some of them are older and cannot sleep on a pull out couch. They did not care at all that we were inconvenienced and that we had booked a specific type of room for specific family members they told us there was nothing they could do. They were extremely rude. The desk worker said how do you think my day is going look at the line behind you. I don’t know the point of booking a specific type of room if you’re not going to get it. Hotels.com tried to do what they could to put in a request but they ignored that as well. The customer service at this hotel was terrible. We ended up needing another blanket and waited well over an hour for it later at night so everyone just waited to go to sleep until they could get it.

Friends_and_family Family

2/10

Poor

17 Feb 2026

Trisha

The room was not very clean, Front desk staff was very Rude. We were gambling for 3 days then on the fourth they told us we had to become a member to get drinks are you serious. The line to become a member was around the corner. The food court was terrible, and everything closed early except for Chicken wings. This used to be my go-to place never again. Every time we left the room to go on the elevator trash was overflowing

Family_with_children

10/10

Exceptional

17 Feb 2026

Jorge

Room was perfect, the view was perfect

Family_with_children

8/10

Excellent

17 Feb 2026

Peter

Nice large room