Name: Palms Casino Resort Las Vegas
Address: 4321 W. Flamingo Road, Las Vegas, 89103, US

10/10

Exceptional

02 Aug 2026

Shem

Excellent hotel, wish the renovations to the 2nd pool near gym wasn’t out of order and the spa area near there. But the staff, the room, and restaurant were top notch

10/10

Exceptional

02 Aug 2026

Ishalee

Close proximity to the strip

10/10

Exceptional

02 Aug 2026

Sky

This is my first time staying at the Palma and I had a wonderful experience. All of the staff were very friendly and open to casual conversation. They decorated my room to celebrate my birthday and left a birthday card signed by the staff. My only complaint would be that ice machine on our floor was not working and the room keys do not allow you access to other floors that aren’t the one you are staying on. Other than that I definitely would recommend visiting if you are looking for a place. Very affordable and only a 10 minute drive from the strip and major attractions.

10/10

Exceptional

01 Aug 2026

Juan

The room was very clean and spacious. The view from the room was great. The resort in general was very nice and the buffet was great as well.

8/10

Excellent

01 Aug 2026

Jack

Property is clean enough, showing it's age. Staff is friendly. Free parking, rare now in Vegas. Nicely located away from busy strip.

10/10

Exceptional

01 Aug 2026

LATECE

The stay was excellent the pool vibes were there def try Send Noodles at the casino. The only thing is there were no outlets by the bed so I couldn’t charge my phone within reach. I would to see an upgrade to the outlets for usb and c type. My view was gorgeous

8/10

Excellent

31 Jul 2026

Lambros

Nice rooms good food

10/10

Exceptional

31 Jul 2026

Tim

Suite on the 30 th floor was very nice and up to date. The staff was very polite and attentive, from the gaming to security to the front desk and bellmen, everybody was quite nice. All in all we found our new hotel to stay at. Also we thought it was a good location being just off the strip, but close enough to jump into mess on the strip and jump out.

10/10

Exceptional

31 Jul 2026

Joan Marie

I really enjoyed this property! The Cafe on the property was delicious, you could go to the movies or go to a concert at the Pearl when staying at the Palms Hotel. And the best part is it's centrally located to everything....the airport, the Strip, the Raiders Stadium & T-Mobile Arena!

8/10

Excellent

31 Jul 2026

Angel

It was good

4/10

Poor

31 Jul 2026

Bhavna

We changed our plans so we had three reservations.

Checkin took one hour after we had been traveling all day.

Staff were hopeless at merging the reservations where we had to checkout everyday. They left us waiting while they got the manager to correct it and there were so many extra charges in the room not fully disclosed during the booking.

8/10

Excellent

31 Jul 2026

James

My trash was only emptied once while I was there and I never got my safe unlocked. the music from the pool area was too loud; I was on the 22nd floor and the walls vibrated.

10/10

Exceptional

31 Jul 2026

Jennifer

Beautiful hotel. Everyone was very nice. Rooms were clean and pool was really fun.

10/10

Exceptional

30 Jul 2026

Quin

Our room was fantastic!!! Bed was nice and comfortable and even had a strip view. Only downside was the AYCE Buffet- for the price was expecting the Prime Rib to be much better quality, it was 98% fat on ever cut. Would definitely stay here again but will try another food establishment they have.

10/10

Exceptional

30 Jul 2026

Luis

Only complaint is at the Starbucks even they are open 24hrs, they only have 1 person working and the wait can get very long

4/10

Poor

29 Jul 2026

Claire

Unfortunately, our experience was disappointing from start to finish.

After our stay, I tried multiple times to contact the front desk to get a copy of my invoice, but I haven’t been able to reach anyone.

During our stay, we were seated at the hotel restaurant by the host and noticed several employees standing around. Despite waiting, no one ever came to take our order. Then we watched someone bring out a pizza, and the employees all went into the back to eat while we were still sitting at our table without any service. We eventually left without being helped.

Our room had several maintenance issues as well. The air conditioning didn’t work properly, and the TV continuously turned itself off and back on.

The only positives were that the beds were comfortable and the room rate was inexpensive. As the saying goes, you get what you pay for.

10/10

Exceptional

29 Jul 2026

Joselito

Staff was helpful, rooms were clean

10/10

Exceptional

29 Jul 2026

Shirley

Stay was amazing. The Spa was awesome. Most definitely recommend.

10/10

Exceptional

28 Jul 2026

DAVID

Harmony

8/10

Excellent

28 Jul 2026

Steve

Reservation didn’t go through

6/10

Pleasant

28 Jul 2026

Leonard

E

4/10

Poor

27 Jul 2026

Alvaro

The room had a really bad sewerage smell the whole time we stayed there. The pillows are the absolute worst so either bring your own or book somewhere else. The pool are is only okay if you get a cabana or a day bed if not good luck.

6/10

Pleasant

27 Jul 2026

Anthony J

I used to stay at the palms all the time. Casino is getting dated and that's fine but they should not be charging resorts fees with what you get.

10/10

Exceptional

27 Jul 2026

Kenny

Hotels, cool just wish I stayed in the NEW side of the hotel pretty big. I hate walking. Everyone was helpful. Staff was nice.

8/10

Excellent

26 Jul 2026

Martin

Clean room. Easy check-in process. And easy check out process too.

10/10

Exceptional

26 Jul 2026

Latonya

This was my first stay in Las Vegas and it was amazing! The hotel exceeded my expectations. I truly appreciated the free valet parking and the friendliness of the staff. My room was cold just the way I like it! The pool experience was beyond anything that I could imagine with a live DJ. I will certainly return and recommend this hotel to others!

8/10

Excellent

26 Jul 2026

Joshua Todd

Room was great for our one night stay, very clean and comfortable

Only drawback to our stay was the check-in process, having waited up to an hour for a confirmation that our room was ready - that never came. I was forced to stand in line again only to find out my room was ready and could obtain the keys. I arrived after normal check-in time so expected rooms to be ready.

10/10

Exceptional

25 Jul 2026

Samantha

Property and room were clean and spacious! There were plenty of great food options.

6/10

Pleasant

25 Jul 2026

Heather

I was in town for a conference. I am not a gambler and have no interest in being in a very loud casino. The resort pool was only open from 10-6 so because I was in meetings from 7;30 to 5 I was unable to enjoy the one thing I would have liked go do after a long day of sitting. Also since it is off the main strip there was nowhere to get away from the noise without taking an uber or cab since the hotel had no shuttle service. I would not go back even for a conference

10/10

Exceptional

24 Jul 2026

zaila

This hotel was great! During our stay we walked around to other hotels and the entire time we said “I’m glad we chose the Palms.” Very nice hotel, clean rooms, nice views, nice pool. Only thing I will complain about is the shots at the pool, we got 4 shots for $80 but hey we’re in Vegas lol

10/10

Exceptional

24 Jul 2026

GREG

Although a bit off the strip, it was lively, every employee was friendly and courteous. The rooms were clean and quiet. There was ample food selection and plenty of parking

4/10

Poor

22 Jul 2026

David

wifi was worthless, constantly cutting out and connection issues, and no cell reception if you're a verizon customer. Room was tired, carpet, bath fixtures, etc.

2/10

Poor

21 Jul 2026

Shirley

The bars weren’t very good.. sky bar was dead and only interested in you if you wanted bottle service. Only good thing about this property was the dim sum restaurant

Friends

8/10

Excellent

19 Jul 2026

ROBERT

Stayed two nights , wonderful front desk staff. Room amenities.. okay.

Partner

6/10

Pleasant

19 Jul 2026

Mary

What was turn off to me Palm Casino Resort the old raggedy carpet.

Self

10/10

Exceptional

17 Jul 2026

Zackary

I liked how the theater was right on the property. My friend that lives in Vegas was in the Sister Act play that was held there.

Friends

6/10

Pleasant

17 Jul 2026

Karlin

Decent hotel . Just had some dirty spots on the wall but overall decent

Self

4/10

Poor

16 Jul 2026

Tas

I was SHOCKED!
The bird crap on my window that was obstructing the view that WAS! hyped when I was purchasing the Ivory suite. The hair on the bathroom floor that almost made me think it was mine till I realized I had just checked in on the 13th. So, why is there hair on my bathroom floor? I stayed July 13 and checked out the 16th. My beds sheets were never changed or made.
Where the Palms is located is poor. I will stay anywhere on the strip. I will stay at other places like New York, MGM or Paris over the Palms. The Palms is like a pin drop of San Bernardino in Las Vegas. If you ever been to San Bernardino, you know what I’m talking about. If you are IE royalty, then that’s the perfect place for you.

Partner

10/10

Exceptional

14 Jul 2026

Rich

They need to get a microwave somewhere on the property lol other than that everything was great the hotel is close to everything just plan accordingly uber and Lyft prices are higher than normal and but they come fast

Self

10/10

Exceptional

14 Jul 2026

Gwendolyn

Good food and clean rooms

8/10

Excellent

13 Jul 2026

Bryan

All or most of the chairs at the pool had reserved cards on them so there was no place for paying hotel guests to sit. That should not have been the case.

Partner

10/10

Exceptional

13 Jul 2026

Rosa

The resort fees on top of your fees was not disclosed I paid an extra 100 after check out. Very confusing

Partner

10/10

Exceptional

13 Jul 2026

Marisha

We rented a cabana with a private pool. The service was great and the larger pool was not crowded.

Friends_and_family Friends

10/10

Exceptional

13 Jul 2026

Desmond

I liked the free parking and the room wasnt far from the parking garage. The room was very nice for a reasonable price and the room service was fast and really good! 👍

Partner

10/10

Exceptional

11 Jul 2026

George

Customer Service Was Excellent, Great Staff At Check Inn. Also The Rooms Are Clean And New Style. Great Stay, Enjoyed Staying At The Hotel.

Friends_and_family Family

8/10

Excellent

11 Jul 2026

HERMINIA

The room was downgraded bec it wasn’t available but the they made it up w free resort fee and 50 dollars food credit
Other than that it was great

10/10

Exceptional

11 Jul 2026

Emma

Amazing and super clean

Partner

10/10

Exceptional

10 Jul 2026

paul

This place is nice, easy to get in/out, would stay here again

Family_with_children

6/10

Pleasant

10 Jul 2026

Yoshiaki

A lot of noise from other room, you can easily hear it. Keep knocking and tapping sound from behind wall. Room number odd and even should be face each other in hallway. You have to make u turn all the way at dead end. Unpleasant! Never again!

10/10

Exceptional

09 Jul 2026

Andre

Loved the property it was ver affordable during the weekdays Monday -Thursday before the weekend which is expected. I love modern amenities and the palms had them. The only setback was that the pool closes early around 6pm outside of that I loved it and will definitely be back.

Partner

10/10

Exceptional

09 Jul 2026

Obinna

Great venue.
Definitely will recommend

Partner

10/10

Exceptional

08 Jul 2026

Emory

Great staff

Self

10/10

Exceptional

08 Jul 2026

Wilmer

Absolutely 😏 here’s a much more Vegas bride / birthday queen version with polish, fun, and a little sparkle:

I stayed at the Palms in Las Vegas for my birthday and my wedding, so this trip was giving full “birthday bride in Vegas” energy — and the Palms absolutely delivered.

From the moment we arrived, the staff was amazing, friendly, and incredibly helpful. Everyone treated us so well and made the whole experience feel special, which is exactly what you want when you’re in town celebrating major life events and trying to look calm while being one champagne glass away from happy tears.

Our room on the 22nd floor was excellent — clean, comfortable, spacious, and exactly the kind of room you want when you’re celebrating in style. It was the perfect place to get ready, unwind, and soak in the fact that I was in Las Vegas for both my birthday and my wedding like the main character I clearly was.

One thing I really appreciated was how accommodating the hotel was with late checkout. When I needed a little extra time, they handled it with no problem at all. No stress, no attitude, no “sorry ma’am, your carriage has turned back into a pumpkin” energy — just excellent customer service.

The restaurant staff was also fantastic. They were friendly, attentive, and made dining there such a great experience. Honestly, every staff member we encountered helped make the trip feel easy, fun, and memorable.

I would absolutely stay at the Palms again and would definitely recommend it

Partner

6/10

Pleasant

08 Jul 2026

Sean

Room was clean. Staff was good. Good thing is the café is open 24 seven so you don’t have to go to McDonald’s.

Self

10/10

Exceptional

08 Jul 2026

Yuxian

Clean room great casino and good people.

8/10

Excellent

07 Jul 2026

Kiet

Convinced location to Chinatown

Friends_and_family Family

6/10

Pleasant

07 Jul 2026

Alma

AC was not working properly, we had to call the technician the same day we arrived.

Partner

10/10

Exceptional

07 Jul 2026

Diana

Love this casino very nice and staff was excellent

Friends_and_family Friends

10/10

Exceptional

06 Jul 2026

michael

Clean room

Friends

6/10

Pleasant

05 Jul 2026

Kasey

I never knew the about the deposits. It’s the fine print. I got to the hotel and was aware that 199.99 was all I had left to pay. Once I go to check in they express it’s a 400.00 deposit that I get back once I check out. ( was not made aware of that at all)

Night 1- the air in my room didn’t work
Night 2- that toilet was stopped up
Night 3- extremely loud neighbors
Night 4- I just couldn’t stay so I left at 3 in the morning.

Staff was good and GM was cool. I just dont like hotels.com not showing that deposit at checkout. All in all I’d give it a 3 out of 5

Partner

10/10

Exceptional

05 Jul 2026

Bobbie

Quiet and comfortable beds

Family

10/10

Exceptional

05 Jul 2026

Eddie

They couldn’t accommodate a strip view for my wife’s birthday but they gave us a $40 room credit which came in handy!

Partner

6/10

Pleasant

05 Jul 2026

Tanya

I had requested to be in the new tower when I booked 3 months ahead and was not given the new tower. Rooms are run down just painted over and definitely not to the best condition, tv didn’t work , sink backed up and the door had stains all over it. Don’t recommend unless it’s new tower but knowing it’s not guaranteed I wouldn’t book again.

Partner

8/10

Excellent

04 Jul 2026

Jessie

Five STARs ! Enjoyed our almost week stay at Palms

Family

6/10

Pleasant

04 Jul 2026

Thomas

Room was just ok. Clean enough but found nail clippings and hair.

Casino was big and food court was basic with one unique food item.

Overall aging property they need to update or renovate imo

Friends

8/10

Excellent

03 Jul 2026

Suroj

Good place

10/10

Exceptional

03 Jul 2026

ruth

The room was very clean, can't complain

Friends_and_family Friends

10/10

Exceptional

02 Jul 2026

Alice

Hottest is great. Room are very clean and comfortable. Hotel prices are very affordable. Thanks

Partner

10/10

Exceptional

02 Jul 2026

Jacqueline

Very clean hotel, love the free plus tip valet parking or free parking lot. Room very elegant and appreciate the bottled water and kuerig coffee. Comfortable bed and the pool is excellent.

Partner

10/10

Exceptional

02 Jul 2026

Maricel

The place was clean, staff was great and overall, our experience was amazing for our Wedding Anniversary and love the pool!

Partner

6/10

Pleasant

01 Jul 2026

JAMIE

Clean Room. No full shower or bathroom doors. Cabanas are free for the Nevada Residents but the out-of-towners have to pay full price for a cabana. Beware.

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Lauren

My husband and I stayed at the Palms Casino resort for a concert near by. This location worked out perfect and the Ghostbar was a nice place to end our evening. We will definitely be coming back to this resort again!

Partner

6/10

Pleasant

01 Jul 2026

Joseph

The casino floor was so cold it was unbearable. Couldn't enjoy the gaming due to the temperate. Cocktail servers were not seen after 10pm. The shower in the rooms were not confortable. With half a plexiglass as a shower door water was everywhere outside and it was freezing! Ice machine on the 18th floor had no ice dispensing. Thermostat was very outdated and was not able to be adjusted as I needed it.

Partner

10/10

Exceptional

01 Jul 2026

Jon

Nice clean room. Housekeeping serviced room every day. Friendly staff. Breakfast was good on two different occasions.

Partner

10/10

Exceptional

01 Jul 2026

Alex

The casino was great!
The rooms were old and dusty.
We had to be moved .
The first rooms the fridge wasn’t working.
And there was thick dust in between areas and the desk chair was all ripped.

Family

10/10

Exceptional

30 Jun 2026

MARQUITA

I loved everything

10/10

Exceptional

30 Jun 2026

Sandra

Rooms were clean, the staff very friendly, and the pool was a hit with my group. Rented a cabana and it was peaceful we ordered food and drinks and the price was very reasonable

Friends

6/10

Pleasant

29 Jun 2026

Tri

Sink and faucet are very dirty. Toilet flushing is not working properly.

Partner

6/10

Pleasant

29 Jun 2026

Lee

Check in area was extremely loud. No maps were given to understand the property. Parking was free

Partner

8/10

Excellent

27 Jun 2026

Dion

Nice stay. Smelled good in the casino despite smokers. Did not like open configuration of the shower. Free parking is a definite plus.

Partner

10/10

Exceptional

27 Jun 2026

Joyce

Beautiful room in the Fantasy tower and very easy to share with a roomie. The fridge was a bummer…it locked our own drinks in it and was never resolved. Great rooftop bar. All the staff was excellent.

2/10

Poor

27 Jun 2026

Jaleshia

Horrible experience overall.

Family_with_children

10/10

Exceptional

27 Jun 2026

Melissa

A

10/10

Exceptional

26 Jun 2026

Michael

Staff is always perfect at front desk upon check in.room

10/10

Exceptional

26 Jun 2026

Sarvarbek

Everything is good

8/10

Excellent

26 Jun 2026

Kaleb

The time was decent. Not normally my experience at a five star hotel. Too many employees that were not trying to accommodate, not following through on promises and nickel and diming. Overall, still a beautiful property. Would not recommend for survival occasions, since you can’t trust them to go above and beyond.

Partner

10/10

Exceptional

26 Jun 2026

Francisco

Nice attitude

Self

10/10

Exceptional

26 Jun 2026

marcelino

Crean I Love it I will Say Next Time

Friends_and_family Friends

8/10

Excellent

26 Jun 2026

Jesse

Friendly front desk. Clean room. Food ok

Self

10/10

Exceptional

26 Jun 2026

Gwen

Stayed in the newly remodeled Fantasy Tower. The room was fantastic!

Friends

10/10

Exceptional

25 Jun 2026

Edgardo

I rode my motorcycle from California to Las Vegas, check-in was very fast. The room was super cold, which was awesome, and very clean. I will definitely stay again!!

Friends

10/10

Exceptional

25 Jun 2026

Gerardo Silva

Clean room , staff , casino

Family_with_children

8/10

Excellent

24 Jun 2026

Gabriel

Was pleasantly surprised with this nice hotel. Never stayed off the strip before but we enjoyed it. Staff was helpful, accommodations were great!

Family

10/10

Exceptional

24 Jun 2026

Muzorewa

Great places to stay and very clean. A lot of fun.

Partner

8/10

Excellent

24 Jun 2026

Monica

Great location

Self

4/10

Poor

23 Jun 2026

Marie

I usually try not to stereotype places… two words come to mind.. trashy and ghetto… if that’s where you want to blow your money… head to the Palms… I could have found a better place to blow $2300..

Family_with_children

6/10

Pleasant

23 Jun 2026

Antonio

Hotel is ok. Some staff were great and attentive, while others made it clear they wanted nothing to do with any request or question. One bartender tried to charge more for same drink I was served by another bartender about 30 minutes prior. Off main strip and when I visited other hotels on the strip, they seemed a bit more welcoming. I wouldn’t stay at this property again.

10/10

Exceptional

23 Jun 2026

Apolinio

Friendly staff, clean room, great environment.

Business Self

4/10

Poor

23 Jun 2026

Jerae

No microwave in the room so after eating at an expensive restaurant and able to take left overs could not reheat the food! And was over charged by paying through Expedia and then again by the hotel?

Family

10/10

Exceptional

23 Jun 2026

Diana

Rooms were comfortable and clean. The staff friendly.

Family_with_children