Caesars Palace Las Vegas

United States , Las Vegas - NV
LAS VEGAS, 3570 Las Vegas Boulevard
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100 reviews shown

6/10

Pleasant

26 Jun 2026

Alyssa

I found hair on the night stand, appeared to have something spilt down the side of the night stand, and fake eyelash on the floor. Overall nice hotel, but room wasn’t clean.

8/10

Excellent

25 Jun 2026

Celeste

We stayed for 4 nights and only had housekeeping show up one night. Even after I called them. The front desk clerk who check us out was outstanding! Realizing Caesar’s Palace is a luxury hotel I was truly surprised by the very high price of the food cour was $60 for a pizza! You expect Peter Lugers Steak House to be costly. But the food court.

10/10

Exceptional

25 Jun 2026

Deborah

CLEAN Beds amazing Friendly employees Loved it

Family

8/10

Excellent

25 Jun 2026

Marilyn

Everything was great except for one bad experience which left a really bad taste.
I really don't understand how a person like Angelo can work in the hospitality industry with an attitude like that.
Angelo was one of the bar tenders at Snackus Maximus, a bar on the other end of the Neptune Pool. All we wanted was a cup of ice - he responded very rudly that if we wanted water, there was a separate place to get that (which wasn't the request at all). While I appreciate that some people take advantage which is why we offered to tip him. I said that we had water. He then responded: \"There is no ice here\".
The bar on the other side, however, gave us ice and appreciated the tip with grace and a smile.
Service is key here and the request wasn't outlandish or impossible to achieve. After all, it is a bar, where ice is readily available. It doesn't cost much to be civil - going forward, wheverver I go back to Caesar's Palace, I'll make sure that I avoid Angelo at all cost.
It is really unfortunate that a short interaction like that causes a lingering reaction like this.

Partner

10/10

Exceptional

25 Jun 2026

maura

Easy check in. Staff very accommodating. Clean rooms. Excellent food options. Great location.

Partner

10/10

Exceptional

25 Jun 2026

Joseph Van

Thanks , but the hotel was over charged me I need the refund

10/10

Exceptional

24 Jun 2026

Allen

Property was excellent. Proximity to center of strip was great and the Shops Adjacent to the hotel were very good as was the food. We enjoyed the pools and the casino too. Staff was friendly.

Partner

10/10

Exceptional

24 Jun 2026

Issam

Classic elegant

10/10

Exceptional

24 Jun 2026

Javier

Property was nice and clean, good staff, definitely coming back

Partner

10/10

Exceptional

24 Jun 2026

Annick

All good

Self

10/10

Exceptional

24 Jun 2026

Elizabeth

Overall great experience from arrival to departure!

Partner

6/10

Pleasant

24 Jun 2026

David

Nobu was nice but the room had no view. Everything was extra and way over priced - Price gouging big time. Not a good way to treat a customer

Partner

8/10

Excellent

24 Jun 2026

Shannon

watch the prices for anything extra!!!!

Friends

10/10

Exceptional

23 Jun 2026

John

Great

10/10

Exceptional

23 Jun 2026

Anna

Had a great time and explored all over the casino. Will be back!

8/10

Excellent

23 Jun 2026

Will

Check in was a nightmare, over an hour, got there 530 and didn’t get into room until 7. Tried online check in and after finishing process turns out they had closed the kiosks to get the keys so total waste of time. Rest of stay was great though, awesome room, great restaurants and the show Absinthe was 10/10. They just need to be able to handle check ins for the size of the resort.

Friends

4/10

Poor

23 Jun 2026

James

The staff promised a bottle of champagne and never saw it . The minute I arrived , I booked with Expedia the package where it says room assigned during checkin , the reception upsold me for an upgrade .

Partner

8/10

Excellent

23 Jun 2026

Darrell

Had issues with getting double charged for the early check-in fee and then didn’t even get notified properly, so we didn’t get into our room until normal check-in. Yes I know that’s what’s guaranteed, but when you pay extra, you expect extra. The front desk staff was not helpful at all in trying to navigate that process either. Beautiful property. Excellent location. So so staff (I expected more with the rates we paid).

Partner

8/10

Excellent

23 Jun 2026

Ahmed

The palace is grand. Its gorgeous from outside. The room was spacious. But few things were disappointing. For example no lotion provide, body soap kept running out and they would not refill, had to ask everyday, bathroom floor was sticky and dirty. Cleaning stuff could use some better crew. otherwise its truly lives up to its name. Its a gorgeous establishment. The gym was awesome

Family

4/10

Poor

23 Jun 2026

Deepak

Hotel staff was not friendly at all. Room were very old with broken stuff. After complaining to staff on the front desk it was told that we don’t have more rooms available. Had a very bad time!

Friends

6/10

Pleasant

23 Jun 2026

Vasile

Large and clean room

Partner

6/10

Pleasant

23 Jun 2026

ramon

We paid for an executive Julius signiture suite, Furniture was old and out dated, restroom door did not close and shower drain was super slow to drain water.

Family

8/10

Excellent

23 Jun 2026

Li nuan

哈哈就是太大了，一開始都找不到lobby．

Family_with_children

10/10

Exceptional

23 Jun 2026

Deepinder

Great

8/10

Excellent

23 Jun 2026

Kacy

The staff was helpful but the location ks under construction so a lot of view from rooms are blocked by that

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Nima

Overall was good

Partner

10/10

Exceptional

23 Jun 2026

kyle

Everything was spot on no complaints at all friendly staff and pools and casino floor was clean.

Partner

8/10

Excellent

22 Jun 2026

Steve

A great hotel, could benefit from better signage and additional checkin counter in the way from parking to coliseum tower. Pushing luggage around back and forth after a long flight is not fun. Otherwise a great place!

Friends_and_family Friends

10/10

Exceptional

22 Jun 2026

Nelva

Nice hotel

Friends

10/10

Exceptional

22 Jun 2026

Chandinee Alyssa

I enjoyed my stay, for someone who has visited Vegas many times and this my first time staying at Caesars. I was happy with the customer service and amenities available

Friends

2/10

Poor

22 Jun 2026

Josefina

Las habitaciones están muy viejas y descuidadas , aunque la limpieza estaba bien los cuartos necesitan ser remodelados , los servicios de habitación no te dan información completa respecto a los precios, te cobran taxes y no te lo informan , pagas precios excesivos por una noche como si fuera un hotel de lujo cuando no lo es para nada

Family_with_children

10/10

Exceptional

22 Jun 2026

Yovana

Everything was wonderful

Family_with_children

10/10

Exceptional

22 Jun 2026

Scott

Absolutely awesome property and we’ll be back soon.

Partner

10/10

Exceptional

22 Jun 2026

Jaswinder

Overall Good place to stay

10/10

Exceptional

22 Jun 2026

Diana

Clean room, accessible, and great views.

Partner

10/10

Exceptional

22 Jun 2026

Heather

Clean

Business

8/10

Excellent

22 Jun 2026

Kent

No security check going up to the hotel room elevators or entering the pool.

Partner

10/10

Exceptional

21 Jun 2026

Amy

Opulent, artistic and wonderful customer service! The fitness center is a full scale gym and the pool complex makes you feel like royalty!

Friends

2/10

Poor

21 Jun 2026

Davel

Worst experience ever

Self

10/10

Exceptional

21 Jun 2026

Amy

Not having a personal refrigerator in the room was disappointing. The stocked one that costs a lot was not helpful.

Family

6/10

Pleasant

21 Jun 2026

Bonnie

Room was nothing special. We had two rooms. The TV remote in one room was dead and since it was very late when I came back and wanted to watch tv, I was unable to watch because I wanted to change and relax without being disturbed by maintenance. Slightly annoyed. The second room A/C barely worked. The room stayed hot the entire time. We didn't call maintenance because with our tight schedule we didn't want to be bothered or have them entering our room while we were out, making this a little more than slightly annoying.
When we checked in, (room wasn't ready yet) we were told we could come back to get keys and bypass the main check in line just to pick up keys. We stood in \"key pickup\" line for 30 minutes and didn't move. One member of our party then went to the main check in line which was about 20 deep at that time. HE GOT TO THE DESK BEFORE WE DID!! That was SUPER ANNOYING!! Wasted time, and the staff didn't even seem to care. The reason the \"key pickup\" line didn't move was because they had the desk attendants serving \"premiere rewards\" members (who had a separate line from \"key pick up \" line) ahead of \"key pickup\" line guests. Every time one of those members was just about finished with the desk, another joined that line so they got waited on next AHEAD OF EVERYONE IN THE KEY PICK UP LINE!!!!!! SUPER, SUPER ANNOYING!! Not good business!! Our time there was short and precious, but we wasted so much time waiting to pick up our keys.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

George

Breakfast it's was good

Family_with_children

6/10

Pleasant

21 Jun 2026

George

No fan working in bathroom.

Friends

10/10

Exceptional

21 Jun 2026

MARIO

Every thing is excellent

Partner

10/10

Exceptional

21 Jun 2026

Henry S

All good

2/10

Poor

20 Jun 2026

Yohana

If I could give it zero stars, I would! Terrible staff had a terrible experience and this was my first time staying here

Friends

2/10

Poor

20 Jun 2026

Jeffrey

Room was smoky… ran out of soap and shower products. There was multiple lights not working in the room

Business

8/10

Excellent

20 Jun 2026

Cameron

Room was pretty nice. Clean, well maintained. Pools were pretty good. Only thing that is a downside is the price of everything on site.

Friends

8/10

Excellent

20 Jun 2026

Jose Roberto

Property had great shops and restaurants. The mini bar with sensors that’ll charge you if you move the items wasn’t the best setting.

Partner

10/10

Exceptional

20 Jun 2026

Sean

Everything about Caesars Palace is amazing. The food, the rooms, the architecture. It’s my favorite place in Vegas.

Family

10/10

Exceptional

20 Jun 2026

JaLena

Great stay! Would stay again. You don’t have to leave the property it has everything and more. Moses was great at check in making sure our room was ready.

Friends_and_family Family

8/10

Excellent

20 Jun 2026

Eddie

See

6/10

Pleasant

20 Jun 2026

Michael

Propert and staff were great. When I had my parking ticket verified they gave me a new room key for $20. When leaving lot machine said that key was not valid. I had to use c and pay additional $25. I want my $25 refunded

Partner

6/10

Pleasant

20 Jun 2026

JUAN

Aceptable hotel, el personal no te hace sentir para nada especial, nos hospedamos 5 noches por lo que solicitamos una mejor habitación, nos dijeron que la asignada era buena en la parte remodelada, pero deja mucho que desear. Ponen un minibar completamente lleno, no puedes meter ni un dulce, ponen unas aguas de litro que bloquean parte de la pantalla del televisor pero no se pueden quitar porque se activa el sensor y te las cobran. La ducha no tiene una rejilla normal en el sifón, sino una doble baldosa, pero es un peligro para los dedos de los pies. La bombilla de la ducha se fundió el segundo día por una gotera del piso superior y no lo arreglaron. No tienen conserje que ayude al huésped con actividades, en el mostrador nos dijeron que fuéramos al Bellagio que allá sí nos podían colaborar, con esa respuesta pensaremos en hospedarnos mejor allá.

Partner

10/10

Exceptional

20 Jun 2026

Jonathan

The beds are very comfortable and amenities were great. Parking was a little confusing but the staff helped me every time I got confused. Amazing architecture.
10/10 would go again.

Family_with_children

10/10

Exceptional

20 Jun 2026

Rosa

This place was clean staff was friendly a lot shops and restaurants inside and nearby

Friends

8/10

Excellent

19 Jun 2026

Sabrina D

Room had numerous broken items

Partner

10/10

Exceptional

19 Jun 2026

Joey

Great play on the slots

8/10

Excellent

19 Jun 2026

Carlos

The pool is amazing and the property is very central to everything on the strip.

Family

2/10

Poor

18 Jun 2026

William

Booked four rooms at Caesars Palace for a bachelor party and left disappointed. The rooms felt dated and were not as clean as expected. I also woke up to a large cockroach crawling on the wall in my room. While the hotel eventually moved me to another room and provided a food credit, it took escalating the issue to a manager to get a meaningful response. Throughout the stay, there was a constant feeling of being nickel-and-dimed with various fees and upcharges. For the price and reputation of Caesars Palace, I expected a much higher

Friends

10/10

Exceptional

18 Jun 2026

Corey

Very nice hotel. Room was spacious, and had a beautiful bathroom. Although you could tell the carpet was old, the room was very clean and well kept. Amazing location. The pools were amazing. Definitely would stay again!

Self

6/10

Pleasant

18 Jun 2026

Gary Blane

We were on the 60th floor of the Colosseum Tower and everything smelled like smoke like there was a fireplace going at all times.

Our safe malfunctioned when we tried to get money to go out at night. Called down to customer service and she sounded like I had just ruined her nap and her whole day. Apparently the \"locksmith\" went home at 11pm, about 15min before we called, so we couldnt get into the safe which had passports and cash. I was told to call back the next day but asked if they could just schedule somone to come up. She had to ask someone about that but finally agreed. The next day at 8am, the scheduled time, no one showed up. We called down at roughly 820 and they finally asked someone to come up to put in the reset code to get it open (30 seconds this took, and why doesn't a night maintenance supervisor have this code). This was also my check out day so it was getting a bit worrisome if I was going to make check out or my flights fiven my ID was in the same. But luckily it all worked out.

Quick food locations are limited. Some places ONLY take card, even starbucks. Being that I am not from the US and always like to do everything in cash this was a pain in the butt. So, not to mention the conversion, and extra fees when using a credit card. Our $31 USD starbucks order turned into a $56 starbucks order.... Not to impressed.

Monte Cristo cigar lounge is a great place to hang. Staff was awesome. Same with the lounge next to the Colosseum tower elevators.

Friends

2/10

Poor

18 Jun 2026

Elizabeth

I booked two rooms with two queen beds for my birthday trip. I called prior to a few times asking about getting connecting rooms or adjoining rooms - I was told on the phone that they cant process that for me because I was booked to have two beds so that is the room they have to give me. We landed and got to the hotel around 1am and they told us that it was first come first serve and gave us two rooms with one king bed in each and gave us cots. They told us to come downstairs the next day at checkout time and see if we can get different rooms. I told them I was not wasting a day to \"try\" to get what I booked originally and gave $100 credit to use on food/drinks between 6 guests. Eventually, after a lot of back and forth they told me they would put us in the connecting room of one of our rooms and they would cover the cost of that($45 USD per night per room). The next day they told me they dont know what I am talking about and cannot do that - I even told them names of the staff and they said cant help you. Instead they said they would upgrade the rooms but we would be on opposite ends of the hotel. Finally I was able to get them to secure us 1 room with two beds and we kept one of the original rooms with the cot; I could not check in yet though so I spent more than half of the day without a room. They refunded me 3 nights of a resort fee - which in total is not even half of what they said they would cover cost wise. Also, drains, lights, fridge did not work either!

Friends

10/10

Exceptional

18 Jun 2026

Drucilla

Pools were basic, if not for the statues these Pools could be anywhere.

Self

10/10

Exceptional

18 Jun 2026

Jasmine

Love the property and shops right inside the hotel and great mid point of my favorite spots on the strip

Partner

8/10

Excellent

18 Jun 2026

Shirley

I did not like when my husband and I were in my room and a staff member knocked and then opened door without me even getting to door. I was almost to door. She was just going to walk in. It was not housekeeping but I guess a mini bar staff person. We did not even touch or open mini bar. I told her NO you don't get to come in. I immediately called front desk and complained because I didn't like that anyone can knock and just walk in anytime. I had my purse in room and my wallet open and my credit cards in wallet too. What's to stop any staff from taking things. Not happy at all about that.

Partner

4/10

Poor

18 Jun 2026

Christopher

Lack of access to drinking water is extremely dangerous in the desert. The prices and policy of not serving water at bars was ridiculous.

10/10

Exceptional

17 Jun 2026

Leanne

Staff was 10/10 service was amazing and the hotel was beautiful

8/10

Excellent

17 Jun 2026

Rick

Only two complaints I had. There was no body soap in the shower and Caesar's Palace should have a microwave and what in the rooms ours didn't have one

Family_with_children

8/10

Excellent

17 Jun 2026

Joseph

Cannot believe how weak the hotel wifi is, really bad for this day and agr.

Business

8/10

Excellent

17 Jun 2026

David Howard

I didn’t like the package deal that is provided. The only flight at $0 put you in Vegas at 8:30am and hotel check in isn’t till 4pm.

Partner

6/10

Pleasant

17 Jun 2026

Salmi

did not get a great room

Business

10/10

Exceptional

16 Jun 2026

diana

really nice and clean place, there was sone really nice staff but some rude ones too

Friends

6/10

Pleasant

16 Jun 2026

Magdalena

Room was hot even the air or ac is on
No hair blow dryer. No refrigerator inside the room or they charging if you ask one.theres a coffee maker but no coffee or condiments.missing sign do not disturb we need to ask the housekeepers in the hallway for one.phone is not working try to call the housekeeper.

Partner

8/10

Excellent

16 Jun 2026

Savannah Louisa

Great stay.

Friends

8/10

Excellent

16 Jun 2026

Ross

This is a great classic hotel. The Octavius rooms are spacious and comfortable. A couple of drinks at the pool is going to cost you $100, though. I don’t expect we’ll be back — it’s a very nickel and dime to death sort of place. I’m happy to pay top dollar for an excellent hotel, but the little comforts are full of predatory pricing in a way I haven’t seen yet in my 15 years of going to Vegas.

Friends

6/10

Pleasant

16 Jun 2026

Carrie

Got a last minute notice that our shower would be without hot water one of the nights for 6-8 hours. Felt like we had to be back in the room early to be able to take a hot shower. The last minute notice was extremely frustrating.

Family

8/10

Excellent

16 Jun 2026

LINDA

My room was cleaned every day, and I enjoy my stay and will stay again. Everything was located close by that I wanted to attend.

Business

10/10

Exceptional

16 Jun 2026

Raymond

It was beautiful

Partner

10/10

Exceptional

16 Jun 2026

Natasha

Beautiful property. I have stayed many times at different properties in Vegas. Besides gambling there are alot of restaurants and shops in Caesars to walk around. The only down side is the amount of walking from the garage to the lobby/room. However to be expected in Vegas. I had to toss my heels after a bit for my sneakers.

Partner

2/10

Poor

16 Jun 2026

Fabian

Took forever to get anything requested

Friends

10/10

Exceptional

16 Jun 2026

Matthew

everything was perfect and the place was nice to be in. even after the large amounts of people around in communal areas, once you enter the tower for your room, its peaceful and clean and ambient

10/10

Exceptional

16 Jun 2026

Carlos Raul

Bien

8/10

Excellent

15 Jun 2026

Dayana

Nos hospedamos 6 días, fue fantástica la experiencia, las amenidades son espectaculares, lo único malo es que la nevera de la habitación no servía y no tenía bebidas. Podrían mejorar con las asignaciones de toallas, aunque dejé claro que éramos mis dos hijos, mi esposo y yo, nos dejaban dos toallas siempre. Por lo demás, la experiencia fue muy buena. Puedo decir que el buffet bachanal es lo mejor de lo mejor.

Family_with_children

10/10

Exceptional

15 Jun 2026

Catherine

There was a keurig machine with coffee cups but no coffee for us to use

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Chris

Everything was 5 stars. From the rooms to the pools gym and staff. Top notch.

Friends

10/10

Exceptional

15 Jun 2026

Doua

Room was clean. Location to strip was nice.

Family

10/10

Exceptional

15 Jun 2026

Emiliano

Loved it. Definitely my go to hotel moving forward!!!

Friends_and_family Friends

8/10

Excellent

15 Jun 2026

Amy

Difficult to get directions from staff. Elevators were broken and it took 30 minutes to get up to my room. No staff to help or navigate the growing number of patrons trying to use those elevators.

10/10

Exceptional

15 Jun 2026

ESTELA

Love the Hotel its Clean facility love they have lots of places for coffee and shopping

Partner

10/10

Exceptional

15 Jun 2026

Alondra Lauren

Beautiful

Friends

10/10

Exceptional

15 Jun 2026

Maria

Amazing stay at the Caesars!!

Family

2/10

Poor

15 Jun 2026

Ingrid

The bed was like a volcano. Crater in the middle. Dirty bathroom. Trash floating in the pool, not just one cup but many cups and cans, plastic food bowls. Bachanal buffet was not worth it. Cold lumpia and no seasoning. Only Brian at the front desk was good. Never again

Partner

10/10

Exceptional

15 Jun 2026

Frank

Great location.

4/10

Poor

15 Jun 2026

Ariela

The service sucked and horrible customer service , I kept going lobby to complain gave us room broken phones and bad charge us for every little think to much . Be honest never agin horrible

Friends

8/10

Excellent

15 Jun 2026

Louis

Don't touch the mini-bar! You will be charged 20 dollar restocking fee for moving an item and putting it right back! No other fridge is in the room. Bring a cloth cooler and save some coin on drinks.

Partner

8/10

Excellent

14 Jun 2026

Emily

My friends and I really enjoyed Caesars! We had an issue with the air conditioner and the manager called me and sent someone up right away, the only thing I didn’t like was that our room didn’t have a fridge and they told us we would have to pay additional to rent one…. But other than that our stay was great and we will definitely stay there again.

Friends

10/10

Exceptional

14 Jun 2026

January

Perfect place to stay, everyone was friendly and helpful. The facilities and room was very clean and beautiful. Would definitely stay here again.

Partner

6/10

Pleasant

14 Jun 2026

Anthony

The pool is amazing but the room are dirty and outdated and the staff was very rude when we ask to have our room dusted and cleaned. We paid extra for a strip view room and we had a view of the roof and a side angle of the strip total rip off. Would not stay there again

Partner

8/10

Excellent

14 Jun 2026

Richard

Clean but overpriced

Self