Excalibur Hotel & Casino

United States , Las Vegas - NV
LAS VEGAS, 3850 Las Vegas Blvd South
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100 reviews shown

8/10

Excellent

28 Jun 2026

Jeffrey

All ok. room was clean, staff was friendly and helpful.

Self

6/10

Pleasant

28 Jun 2026

Lance

So this is a casino, an older casino
So that keeps the room price down but they can improve the overall experience
1. Check is a joke. Go to a machine to check in and then wait for a room to be allocated. That could take ages, even after the advertised check in time
2. Need to get reception assistance with a real person, well line up and wait, for a longtime
3. And while your waiting, let’s pump cigarettes smoke into your lungs
But on the good side, the room was cool and the bed was really comfortable

6/10

Pleasant

28 Jun 2026

Constance Acreatia

Better customer service and microwave in rooms

Friends

10/10

Exceptional

28 Jun 2026

Brandi Clair

Bed was incredibly comfortable, staff were great! The only thing I would liked to have had was a fridge and microwave in the room. Would stay again for sure.

Family

8/10

Excellent

28 Jun 2026

Justin

My wife and I made the best of it. The staff that takes care of the rooms were very pleasant. Outside of them the rest could use a course in manners and respect.

The smell of sewer is a bit much for me. Once you exit the casino especially at the resort towers end where our room was located.

The buffet was delicious with a good variety of food. As well as the dinner and a show. The show was amazing with the horses and knights. They really keep you interacting with the whole show which was fun. Especially if you have children with they will enjoy it and eating without silverware.

Overall I really enjoyed it. Outside of the smell and rudeness of the staff. Would I recommend it probably not. But you live and you learn right.

Partner

8/10

Excellent

28 Jun 2026

Edgardo

No refrigerator,no coffee maker

Family

2/10

Poor

28 Jun 2026

Steve

The staff is horrible they are extremely rude and unprofessional and unhelpful. Housekeeping staff were good though. We won’t be staying at Excalibur again.

10/10

Exceptional

28 Jun 2026

wilmer

The roof is not clean at all the front desk to rude we go n family give as different floors

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Chinma

Had a beautiful time in the hotel

Friends

4/10

Poor

28 Jun 2026

Ana

El parking hay que pagar cada ves que sale

Partner

10/10

Exceptional

28 Jun 2026

Angel

It's affordable and you get a great value for your money.

Friends

8/10

Excellent

28 Jun 2026

Sarah

Great location and price. A little older without all the bells and whistles of some new hotels but the vibes were fantastic.

Friends

10/10

Exceptional

28 Jun 2026

johnnie

Came here to try the All inclusive deal that was offered amd was definitely happy with the process. The buffet was better than I imagine and the casino had plenty of slots to choose from. The staff were helpful and was able to get a early check in. The rooms was clean and nice and cold due to the 110 plus heat outside. Hallway was quiet even when quest started to show up as the week went on.

Partner

10/10

Exceptional

28 Jun 2026

ladislav

It was very nice and clean, Just there was little harder to self check in since I was doing it for first time.

Self

10/10

Exceptional

28 Jun 2026

Scott

We didn't go for the room. We went to he in Vegas and stay on the strip. For the price it was great. We mostly slept in the room and were gone the rest of the time. But the tournament of kings was great and a good time. Recommend that dinner show to anyone. We enjoyed our trip and stay at the Excalibur.

Partner

10/10

Exceptional

28 Jun 2026

Lisa

Room was clean and bed was comfortable. No fridge or microwave, but that's not uncommon in Vegas.

Partner

10/10

Exceptional

28 Jun 2026

Michele

Easy access to everything!

Partner

8/10

Excellent

28 Jun 2026

Michele

Clean room

8/10

Excellent

27 Jun 2026

Erin

Room was nice, clean, quiet, and was refreshed daily. The rental car being located in the hotel was incredibly convenient. Hotel is close to everything. Margie at the front desk was incredibly helpful. Easy self check in and out. The only issues I had were the location of the check in/out vs. the rooms being on the whole other side of building so you then had to drag your heavy luggage all through the casino, on carpet which made it harder, to get there. Also, the food court in the hotel seemed to close early for the strip, we often came in 10-11pm and everything but one restaurant would be closed.

Friends_and_family Friends

10/10

Exceptional

27 Jun 2026

Prabin

Children’s pool

Family_with_children

6/10

Pleasant

27 Jun 2026

Robert

You're being charged for amenities that you don't even use. You have to go to a kiosk now to check-in your room and get your room keys. I get messages from the resort telling me I can look at my bill.But every time I try to do it, it doesn't come up. We only stay at this property because it's one of the cheapest on the strip. They ask you if you want to upgrade to a remodeled room for quite a bit more money?

Family

8/10

Excellent

27 Jun 2026

Dao

Room clean

Partner

10/10

Exceptional

27 Jun 2026

Jane

Upon checking in, Marge helped us at the front desk. She was so welcoming and friendly, a pleasure to meet and deal with!!!
All of the staff in the food court and children’s game area offered outstanding hospitality!

Family_with_children

8/10

Excellent

27 Jun 2026

Jacie

Nice room for the price.

Partner

8/10

Excellent

27 Jun 2026

JOHANNA

Everything

8/10

Excellent

27 Jun 2026

Joyce

The hotel was great. The only problem we had was at check in our room wasn’t ready. Check in time was 3:00 and we tried to check in at 7:00 and our room still was not ready. Fortunately the awesome staff person at the self check in kiosk was able to help us book a different room.

Family_with_children

6/10

Pleasant

27 Jun 2026

Razann

House keeping would not stop knocking even after dnd sign was on

10/10

Exceptional

27 Jun 2026

PATRICIA

None

Friends

6/10

Pleasant

27 Jun 2026

Karl

The hotel itself is okay, but the staff was a huge disappointment. Most employees were extremely rude and made us feel like they were doing us a favor by letting us stay there. Customer service was far below what I expected. I wouldn’t choose this hotel again because of the staff.

Family_with_children

10/10

Exceptional

27 Jun 2026

Paul

had to call for houskeeping for daily cleaning and bed making

Self

10/10

Exceptional

27 Jun 2026

Phil

Easy access to food

Partner

10/10

Exceptional

27 Jun 2026

Nancy

We enjoyed this visit , i recommend 100%, i will come back i stay again here

Family

4/10

Poor

27 Jun 2026

raul

The check in was better when we dealt with a person, I was assigned 2 rooms by the check in computer 4 floors apart from my elderly ( both 80 yrs old ) parents. I had to get in another line and waited about 45 minutes to get it corrected. The check out was a whole lot easier when we were able to check out on the room TV. Very disappointed with the check in and check out , been coming to excalibur for my week vacation for about 15 yrs in the summer, not sure If i want to deal with this again

Family

10/10

Exceptional

27 Jun 2026

Tracy

I stayed in the newly renovated tower. I enjoyed everything including the hotel room, spacious bathroom & shower, the pool, poolside service, the food, spacious casino, and convenient drop off pickup spots for rideshares. The only thing would be to brighten the room with more lighting, it was dark.

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Dedra

We stayed specifically for the buffet which was advertised as being in the top 10 best. The buffet was only a brunch buffet.
Also, there was no microwave in our room.
Other than that it was ok.

Family_with_children

6/10

Pleasant

27 Jun 2026

Deborah

The staff was horrible enough said

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Lottie

Check in process was self help kiosks which created a lot of chaos with long lines. Once checked in, everything was smooth

Partner

4/10

Poor

27 Jun 2026

Betty

Upon arrival there isn’t a convenient check-in. Tried using the kiosk, only to get to the end and it cancelled everything. Started to re-do the check-in and kiosk malfunctioned again. Finally a representative came to help as they closed all the kiosks.
Got to our room, it was dirty. Went to take a shower after a long driving day, only to find wet dirty wash cloth hanging on shower rod. Almost fell in the slick shower due to dirty and drain didn’t drain. Shower was full of hair. Then the towels hanging were nasty dirty. Then found empty soda cans on floor. I called housekeeping to clean and replace all bedding since everything was dirty, in which they sent someone to clean the room but the dresser, desk and sink was never cleaned. I really thought Excalibur was better after MGM took over, guess I was wrong. Won’t stay there again.

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Katherine

Buffet was overpriced. That was a mistake on my part. Not worth it. Would definitely skip that if I go back again. No refrigerator really sucked. Room was super clean tho and the staff were totally great. Super easy to check in and out. Very convenient to get to other properties and events. I would stay there again

Self

2/10

Poor

27 Jun 2026

Matthias Johannes

10/10

Exceptional

27 Jun 2026

Annika

I enjoyed my stay

6/10

Pleasant

27 Jun 2026

Anna

They don't have valet, bell desk, or front desk clerks anymore. So make sure to plan to park in self parking, take your luggage up to the room, and long lines to check in at self check in kiosk machines. More than half of the kiosk weren't working and almost every person was having an issue using them. When I went to check in, my confirmation # didn't match what they had so I used my name and check in & out dates.

Friends_and_family Family

2/10

Poor

27 Jun 2026

Ida

It’s a very dirty hotel our shower had hair in it floor was filthy… save your money and book somewhere else

Family

2/10

Poor

27 Jun 2026

Jimmy

My family and I finally had a vacation in 7 years, but the experience was THE WORST experience I ever had. The person that work at the kiosk are VERY rude! Honestly, I don't think some of them knows what they're doing or probably they don't like or happy with their job. They walking around holding ipad. When we asked, how long are we going to get our text, they keep saying couple of minutes, couple of minutes, and couple minutes turn into 2:15 hours.
And also had a bad experience at the Dillards restaurant. The worker that works there, she is so RUDE, i want to asked her about my order, and she pretend not hear me, and when you finally gets her attention, she made a gesture like hurry up with her hand and ask a question.
I have never experienced rudeness like this with costumer service, this is unacceptable!

Family_with_children

10/10

Exceptional

27 Jun 2026

Shayne

The check in with a kiosk is not that fun as there is really no front desk ppl at all, also the pool hours not that great ( closes at 7pm) the room and resort overall very clean, the price was great

Family

6/10

Pleasant

26 Jun 2026

Wendy

The bathroom in my room was dirty. There was water on the floor. Blood in the shower, and a dirty wash rag under the sink. Ill called house keeping and asked for cleaning supplies for these things. I was told house keeping would come and they never showed up or dropped off any cleaning supplies.

10/10

Exceptional

26 Jun 2026

Julie

Clean Room, Staff was amazing, clean pool, and casino was clean.

Family

10/10

Exceptional

26 Jun 2026

GILBERTO

Nice and very clean hotel. My room was very clean and comfortable. Very quite once you're in the room. I had a wonderful night. Also, I can't complaint about the stay, I went gambling for a while and I walked out with a very good amount after winning on the slot I was playing.

Partner

10/10

Exceptional

26 Jun 2026

Maria

It is a very comfortable hotel and casino for a few days of rest and fun.

Family

10/10

Exceptional

26 Jun 2026

Heber

Was a great hotel and very clean and easy to navigate great for couples that need a get away easy and fun

Partner

6/10

Pleasant

26 Jun 2026

Jacob

The room could’ve been cleaned more. I know it was newly renovated but the best thing the staff could’ve done is scrub the toilet bowl. There was filth in the water flush area in the drop tank (place where waste falls). The A/C unit was dirty, and my reservation didn’t get me a good view (got a very interior view of the main A/C exhaust vent. The buffet was good, albeit pricey, but I’m in Vegas so that’s what I expect. Compared to other Vegas resorts, Excalibur had A LOT more casino floor, and the top floor felt like a generic shopping area.

Partner

10/10

Exceptional

26 Jun 2026

Prateet

Great place

Family

10/10

Exceptional

26 Jun 2026

Charles

Love it friendly

6/10

Pleasant

26 Jun 2026

Nancy

Pros: very clean room, fun theme for younger crowd, walking distance to very popular spots such as New York New York.
Cons: lobby staff not so helpful, be ready to check yourself in with a QR, print your own keys - not too easy for non tech savvy folks, parking is a major challenge and you must pay for parking. Keep in mind they will hold a security deposit for a few days on your credit card,
Tips: you MUST have your key with you at all times , check the hours for the arcade if you’re traveling with teens and look into taking the tram if you don’t want to walk to the nearby spots. By the way, you don’t have to sign up for MGM rewards. You can also insert cash in the slot machines if you plan to play slots. The app is not required.

Family_with_children

2/10

Poor

26 Jun 2026

thomas

Hotel check-in was cluster poor service machine is not working

2/10

Poor

26 Jun 2026

Bianca

As I was getting ready to check out. I seen a bug crawling around on the bed.

Self

2/10

Poor

26 Jun 2026

Ruslan

Dirty rooms, all public areas smelled of vomit. Just horrible, disgusting property. Never again!!!

Family_with_children

6/10

Pleasant

26 Jun 2026

Dawn

Check in is a pain. You check-in at the kiosk, wait for a text that never comes for your key. After waiting 45 min I found a very nice gentleman who assisted. The food court is lacking, several places are not open. The buffet is only open weekends for brunch. The fast food options available don’t care, you order on a kiosk there as well and make you wait over 30 min. for your food. But, I guess you get what you pay for.

Partner

4/10

Poor

26 Jun 2026

Tommy Fang Ting

$51resort fee, terrible

Self

2/10

Poor

26 Jun 2026

Terri

Not very clean

Family_with_children

8/10

Excellent

26 Jun 2026

Miguel

To be honest I was expecting something different… because of I heard from the past reviews. This was our first time at Excalibur and would go back!!
Clean! It didn’t look rundown, the room’s were clean I stayed in there renovated room.
Great location! And we loved the $3 margaritas!
Would definitely stay here again.

Pet

2/10

Poor

26 Jun 2026

Aaron

Unfortunately this is the last time I will be staying at the Excalibur. We booked two rooms and they separated us into two different towers on different sides of the resort. We had to stand in line for over three hours waiting for Any assistance only to be told that because we used a 3rd party to book our stay that they were unwilling and unable to move US rooms unless we we're willing to accept a downgrade and have the room no longer handicap accessible for our member in a wheelchair. We also tried to extend our stay by one night which ended up resulting in us having to wait in line again for two hours only to be told once again that we would have to rebook an entire new reservation and change rooms. They only have one customer service representative for non premium members of their casino and two customer service representatives for premium members, Everything else is done by self serve kiosks which cannot actually provide any assistance beyond checking in and checking out for already established reservations. Even if all you want is a receipt you have to stand in line as the kiosks are unable to provide one. I definitely understand the appeal of technology but this was by far the worst experience I have ever had not only in Las Vegas but with any hotel I have booked through Expedia. I will gladly pay a little bit more to stay anywhere else in the future! This is really sad as my wife and I have been staying at the Excalibur for over 20 years. But never again!

Friends

10/10

Exceptional

26 Jun 2026

Rebecca Rose

I liked it overall, except the casino. The strong smell of cigarettes was a real turnoff. The Tournament of Kings was a great show, highly recommend!

Family

4/10

Poor

26 Jun 2026

Joann

The housekeeping staff was very nice,but the room smelled terrible. I had chosen the renovated tower and it was terrible. I didn't see any up grades to the room.

Family_with_children

10/10

Exceptional

26 Jun 2026

Karla

Todo bien d3sdeprecios

10/10

Exceptional

26 Jun 2026

David

Had no issues at all. The entire experience was amazing

Friends

10/10

Exceptional

26 Jun 2026

Patricia

I’ve been going to Las Vegas since 1995 for my honeymoon and I stayed in boardwalk casino behind the MGM. I like the Excalibur cause it makes me feel like Cinderella you need to put microwave in the room because your food is too high. It hurt my heart that I paid almost close to $20 for a bacon egg and cheese sandwich and didn’t eat it cause the food just didn’t taste right that’s the only issue I had

Self

10/10

Exceptional

26 Jun 2026

Ricky

Seen the tournament of kings while we where there as well it was amazing

Family

8/10

Excellent

26 Jun 2026

Pamela

decent stay

Self

6/10

Pleasant

25 Jun 2026

Sugey

Restaurants are good, parking price is good can use at any mgm resort. Rooms are outdated

Family_with_children

8/10

Excellent

25 Jun 2026

Renee'

The rooms were clean, but the bathroom was showing signs of wear and tear. The front staff was \"average\" helpful, meaning they did there job....but didn't show any \"extra\" effort to give it that above and beyond mentality. The pool was nice. They provided plenty of towels. However, the music was blasting so loud that it was hard to relax. Certainly would have appreciated more/better signage. I felt like I was walking too much to find the area or which door to the outside, that I was looking for. All that said, the price made it easy to overlook the little annoyances.
The Knights of the Roundtable show was SO much fun! Truly a highlight of the trip for both myself and my 18 year old granddaughter.

Friends_and_family Family

4/10

Poor

25 Jun 2026

Daniel

From the beginning at check in the gentleman was very little help, he wouldn't listen to the issue as I was trying to check into both rooms I reserved, he was quick to push me to the side. I was told 20.00 to connect both rooms per night. But was charged 20.00 per room per night. I was told 50.00 food credit per room per night and was only given 50.00 per room for the entire stay which was 3 nights. Both the connect rooms fee and the food credit were very misleading.

Partner

10/10

Exceptional

25 Jun 2026

Sadie

The room was nice but it would be nice to have a microwave.

10/10

Exceptional

25 Jun 2026

Evelyn

It was great the room was very clean. The staff was nice and friendly.

Partner

10/10

Exceptional

25 Jun 2026

Byron

Tout était très propre la chambre la salle de bain les serviettes et le staff sont trop bien

Friends

10/10

Exceptional

25 Jun 2026

Drucilla

No coffee maker, no mini refrigerator, no information package.

Self

8/10

Excellent

25 Jun 2026

Kristine

Thank you

Friends

8/10

Excellent

25 Jun 2026

Kaye

Pretty good value

10/10

Exceptional

25 Jun 2026

Ervey Enrique

Everything was perfect!

Family

2/10

Poor

25 Jun 2026

Tiana

Absolutely terrible. Rooms weren’t cleaned.. keys given to us with bed still unmade, floor visibly dirty, dirty towels, etc. The check in process is absolutely terrible - they have you wait in line to check in using self-serve kiosks now. And then after you do the kiosk, you have to wait for a text. Once you get the text, then you have to wait in line for a second kiosk station to print your own room keys. The pool area and everywhere outside the hotel smelled like terrible sewer. Don’t expect to watch TV because it doesn’t work.. it’s like having a TV with an antennae and 4 static channels. The male manager is SO RUDE!! The worst interaction I’ve ever had with someone supposedly in “customer service”. He needs intensive customer service training if he’s going to stay in that position.

8/10

Excellent

25 Jun 2026

Jaime

Everything is fine

Self

4/10

Poor

25 Jun 2026

Richard

Beddings were not fresh. Noise from AC unit in the room and exhaust fan in the bathroom. Smelly chair. Breakfast buffet average at best.

Partner

10/10

Exceptional

25 Jun 2026

Kim

Check in was awful with kiosks, but the amenities and room were great. Would def stay again.

Family_with_children

8/10

Excellent

25 Jun 2026

Patricia Suzanne

No complaints

8/10

Excellent

25 Jun 2026

Qiao wen

Good location

Family

8/10

Excellent

25 Jun 2026

Blake

Good room. Had a good time.

Partner

6/10

Pleasant

25 Jun 2026

Amanda

Overcharged. Terrible room.

Family

10/10

Exceptional

25 Jun 2026

Kevin

Very good location and the staff was helpful. Close to everything.

Partner

4/10

Poor

25 Jun 2026

Svetlana

Horrible staff. It doesn’t matter how long you stay housekeeping never show up at least to take your trash or change the towel. Rooms are duplicated. I do not recommend.

Self

10/10

Exceptional

25 Jun 2026

Nohemi

Las habitaciones están bien están limpias nos quedamos 3 días y los 3 días nos limpiaron la habitación y cambiaron toallas era área de fumar pero el pasillo olía a cigarro es lo único malo pero quitando eso todo muy bien

Friends_and_family Family

8/10

Excellent

25 Jun 2026

Maylin

No me gustó que estuve 5 días y 4 noches y jamás me hicieron servicio de mi habitación y yo lo solicité y jamás lo recibí ,por lo demás todo fue execelente

Partner

8/10

Excellent

25 Jun 2026

FRANK R

The room was big and clean and I loved the bathroom, the only problem we had was the tv. It was old and outdated and definitely needed to be replaced with a newer one. Volume button had to be put up to 80 to hear it, the picture wasn't that clear and you never knew what channel you were on. Definitely needs to replace it. Parking was way to high, especially since we were staying at your hotel, stayers need a break on the price, especially while staying and paying in your casio and spending money on gambling there also.

Partner

4/10

Poor

25 Jun 2026

mark

Disliked the automated check-in format. The machines are slow and malfunctioning. Bring back the humans, you cheap sods.

10/10

Exceptional

25 Jun 2026

Claudia

I love the place

Friends

8/10

Excellent

25 Jun 2026

Kevin

The rooms were dated and in need of renovations. Very old but clean hotel and casino.

8/10

Excellent

25 Jun 2026

Mario

Very Affordable for a Friday Night Stay

Family_with_children

10/10

Exceptional

25 Jun 2026

ALICE

It was clean and staff were fantastic.

Partner

8/10

Excellent

24 Jun 2026

Karen

We liked the Casino, however the food court was expensive and many of the food businesses were closed. We had a non-smoking room that smelled like cigarette smoke and pot.

Family

10/10

Exceptional

24 Jun 2026

Ana leticia

TODO ESTUVO SUPER BIEN👍👍👍👍👍👍👍👍👍👍

Friends

10/10

Exceptional

24 Jun 2026

Laura

The room was spotless, and those pillows were so comfy that I slept like a baby! The staff was great too.