Mandalay Bay Hotel & Casino

United States , Las Vegas - NV
LAS VEGAS, 3950 Las Vegas Blvd South
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100 reviews shown

10/10

Exceptional

13 Jun 2026

Robert

Tram was convenient. Room was clean. We got in a little early and were able to check in which was super convenient.

Partner

8/10

Excellent

13 Jun 2026

jennifer

Ice machine did not work

Family_with_children

10/10

Exceptional

13 Jun 2026

IRVING CARLOS

All good

Family_with_children

10/10

Exceptional

13 Jun 2026

Steven

Beautiful environment. The room was lovely. Obviously, a great place for families, with the pools jam-packed with kids. Staff are especially welcoming.

Partner

10/10

Exceptional

12 Jun 2026

Marlin El

Would stay again.

10/10

Exceptional

12 Jun 2026

Tetine

You never have to leave the property! Every great restaurant, club, show, and great pools are right there.

Partner

8/10

Excellent

12 Jun 2026

Kyohmi

clean room and the pools were the best but hardly any jacuzzi and needed more directions and overnight parking fees

Family_with_children

10/10

Exceptional

12 Jun 2026

Rafael

Love that you still have clerks helping you check in instead of just computers.

Family_with_children

8/10

Excellent

12 Jun 2026

Sharon

The man made beach was cool. I liked the fact that you really did not need to leave the property at all. Loved all the different choices of restaurants.

Family

6/10

Pleasant

12 Jun 2026

Trista

Staff was extremely rude and unhelpful. Everything else was great

Family_with_children

6/10

Pleasant

12 Jun 2026

Dean

While we understood flying on at 8:30 am meant we’d most likely have to wait for a room, just tell us don’t come back until closer to checkin. Zion, an associate who was there told us without merit that she was able to check the status of our room and housekeeping was on it. Two hours later, Zion left (probably have us that erroneous information knowing she’d be gone when we came to inquire). Another associate said there was no way she’d know that..room progress cannot be tracked. When our room was eventually available we went to retrieve our luggage and found out Luis never scanned the claim ticket into the system so that when we tried to retrieve our bags they we’re technically lost and nobody where they were stored. This again added to our delay of getting to our room as there were over 500 bags stored and they had to review them individually. The beach clubs are a joke with young men working them with the sole objective of hitting on women. They were rude and condescending to us (a slightly older gay male couple) definitely a homophobic vibe. Positives…once you go to the Mandalay restaurants food and service were amazing. Checkout Noodle Shop, Citizens, Seabreeze cafe, Border Grille. Definitely worth it to pay $25 for the Premium gym as the cardio center was subpar.

6/10

Pleasant

12 Jun 2026

Lydia

Well there was a leftover bar of soap on the bath tub..

Self

10/10

Exceptional

12 Jun 2026

James

Everything was great! I would definitely stay there again. It exceeded expectations.

10/10

Exceptional

12 Jun 2026

Carmelo

4/10

Poor

12 Jun 2026

Timothy

Over priced everything. $16 dollar Doritos says it all.

10/10

Exceptional

12 Jun 2026

Cynthia

Lovely stay

Family

8/10

Excellent

12 Jun 2026

Agata

Room service late at night

Friends

10/10

Exceptional

12 Jun 2026

David

Had an amazing stay!! I went they specifically this time for the pool, lazy river, and wave pool! They do have an air pump to pump up your own tubes, they do not supply tubes, buying there can be expensive so bring your own! Not bigger than 48 inches . Swingers golf was lots of fun! Indoor miniature golf awesome !! Food at hotel amazing so many choices!

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Javier

The casino and lobby area are always clean. Room was clean. The pool area is very kid friendly.

Friends_and_family Family

6/10

Pleasant

12 Jun 2026

LESLY

Lack of service after several requests to fix television.

Friends

6/10

Pleasant

11 Jun 2026

Wade

Booked reservation for Mandalay Bay but room was actually The W hotel in a tower opposite Mandalay lobby and pool area and Mandalay elevators. Digital check in doesn’t say this and you spend an hour making keys and not knowing why your keys don’t work in Mandalay. Hot tubs are always full of kids at 8:00am don’t plan relaxing there. Good luck finding parking redemption for locals. Room was nice and clean and nice food options. Check in not active until right at 3pm.

4/10

Poor

11 Jun 2026

Jennifer

At check-in , I had to wait for 30 minutes for the computer to reboot- but that could be over looked except for our experience at the pool. We went to the pool where I was turned away because my card wasn’t a W. I was told I was only allowed at the lazy river and the wave pool area. My daughter has issues with loud crowds- and the W pool was more calm and quiet. You made us feel like we were lesser- if I had known ahead of time or if there had been signage we would not had been embarrassed. It was humiliating-

Family_with_children

6/10

Pleasant

11 Jun 2026

Joseph Anthony

Very overpriced. I’ve been all over the world and have been in many 5 star hotels and this by far was the least value for the money. I’m not sure if it is the the value proposition for Las Vegas now but it was disappointing

Family

6/10

Pleasant

11 Jun 2026

MARTHA

They didn't go to clean the room one day...

What I liked is that there are clear signs to go to the places.

Very very expensive, I didn't like that

Family

10/10

Exceptional

11 Jun 2026

Elliot

This property was great!

Family

8/10

Excellent

11 Jun 2026

Miranda Shank

Room wasn’t ready for 2 hours after 3pm check in. What’s the point of a 3pm check in if you aren’t going to have the room ready. While waiting for room to be ready we went to check out bag. Concierge sent us to baggage check and we waited 30 minutes for anyone to come take bags.

2/10

Poor

11 Jun 2026

Tamera Kay Harrison

Bed was horribly hard. Both the front desk and the manager were rude and literally offered zero resolutions. Will not be staying there again.

Family

10/10

Exceptional

11 Jun 2026

Mary

very beautiful property

Partner

4/10

Poor

11 Jun 2026

Jeanette

The pools are disgusting! Too many children.

Partner

10/10

Exceptional

11 Jun 2026

Cristian

Great stay and experience

Partner

2/10

Poor

11 Jun 2026

Zulema

The hotel is outdated. The rooms need attention.

8/10

Excellent

10 Jun 2026

Anthony

Finally did it, stayed at Mandalay…. Good news overall and had a great time. Loved out King Size Executive room, amazing view of the Strip and very pleased with the room itself. Came for the pool, which did not disappoint. Did enjoy the Wave , but for us the Lazy River was a BLAST!! But bring your own flotation tube to inflate there and enjoy SO MUCH. We laughed like kids for 90 minutes that flew by. And if you don’t care to or cannot afford the exorbitant charges for chairs with umbrellas/ day beds/ cabanas…. Think BANK here for fees, mind you…. Well, hear me out, two words West Lagoon to the rescue. You can find a pool chair often shaded by palm tress pool side. Loved it and FREE.
Which brings me to the hidden down side of the entire stay. Mandalay is going to charge you for literally everything!!! Even a coffee made in your room that was once free little part of the ( already HIGHLY PRICED) room, morning coffee was crazy expensive so we just ran down to Starbucks. MB is crazy expensive!
Loved Seabreeze, beautiful restaurant with wonderful window views and really good breakfast.
As far as staff, MB should take pride in their BERNICE who helped us with chair reservations and truly made us feel at home there. And also KRISTY for massages pool side at the cabanas, she also went above and beyond to make us comfortable hospitable and all about customer service. That goes for both Bernice and Kristy; they could give classes on Hospitality.you made difference!!!

Family

10/10

Exceptional

10 Jun 2026

Joshua

The room was huge and bathroom had a shower and an oversized tub. Pool area was fun. Several areas to choose from for relaxing at the pool.

Partner

10/10

Exceptional

10 Jun 2026

Isabel

Over all experience was quite warm. We enjoyed the different types of cuisine offered by Mandalay Bay.

Partner

8/10

Excellent

10 Jun 2026

Aleathea

The room was a bit dated, but clean.

10/10

Exceptional

10 Jun 2026

Melissa

Exceptional service and room was really nice. Only concern was having to walk to twin tower for check in.

Partner

10/10

Exceptional

10 Jun 2026

Lucyna Maria

I had a wonderful time during my stay

Family

10/10

Exceptional

10 Jun 2026

Steven

Enjoy our stay for 4 days

Family

8/10

Excellent

10 Jun 2026

Yasmerea

The property was beautiful and I loved the convenience of being able to check in and out on my phone without hassle.

Family

10/10

Exceptional

09 Jun 2026

Jeffrey

Clean room, helpful staff, great housekeeping, nice pools

Friends

10/10

Exceptional

09 Jun 2026

Andres Francisco

Just an overall great visit. As always

Family_with_children

8/10

Excellent

09 Jun 2026

Nora

We had a great stay.

Family_with_children

10/10

Exceptional

09 Jun 2026

Xuefeng

Very nice hotel for the price. Just need to make it clear that they call it the W las vegas when you book a suit instead of a regular room. It has access from different elevators, it’s quite a long walk across the casino from the main lobby of Mandalay bay. The suit is really worth it, has a nice living area and has 1.5 bathroom. Enjoyed the stay like a home.

The only bad thing about the hotel is bottle water costs, and is very expensive at 16-24 per bottle. You may be charged if you touch it.

Friends

8/10

Excellent

09 Jun 2026

Vivian

Pay for umbrellas in the pool side is not nice and price is excessive

Friends

8/10

Excellent

09 Jun 2026

Lori

The pool deck ( at the W pool) was not picked up at all. We arrived about 3pm. There were many abandoned towels, empty drink glasses, crushed beer cans, lying everywhere. Clearly, there was nobody assigned to maintain the pool deck. Additionally, virtually no shade. I expected there to be umbrellas everywhere. It was nice, but I’ve been to way nicer.

10/10

Exceptional

09 Jun 2026

Cherrie

Was having issues with logistics when we checked in. I did not know that the room I booked was in another building which is at the W building. The girl at the front desk, Angela, saw I was struggling because everything we planned is in the main building. She resolved the situation by moving our room reservation to the main building in an upgraded room which probably what was available at that time. I just want to take this opportunity to thank Angela for being so helpful. You made our stay really special. God bless you.

Family

10/10

Exceptional

09 Jun 2026

Amy

Beds were soft. Bathroom was great! Easy to get to our room.

Family

10/10

Exceptional

09 Jun 2026

Diana

I've always stayed on the other side of the strip, but we were in Vegas to see BTS at Allegiant Stadium so we opted for Mandalay Bay, and loved our stay! The hotel was accommodating, modern, clean and we had nothing but the best help and service from everyone there. My little girl LOVED the lazy river, wave pool and beach, and we had a great time lounging during the day. The location was great - the only tricky thing was finding the parking garage behind the hotel - which was quite popular because of the BTS concert across the street - but it worked out great in the end.

Family_with_children

10/10

Exceptional

09 Jun 2026

gavin

Easy access to pool area great live bands at night in the casino

Partner

10/10

Exceptional

08 Jun 2026

Kelly

Little far from the strip but taxis, etc. were readily available to take you anywhere.

Partner

8/10

Excellent

08 Jun 2026

Martha

The bell worker who took care of our bags unfortunately ruined our experience at Mandalay Bay. Not only did he miss to explain the luggage process—which made us confused, but put our bags under the wrong ticket. It took a whole hour just to retrieve and get our bags. In the future, we hope to see Mandalay Bay with much kinder and welcoming workers.

Family

10/10

Exceptional

08 Jun 2026

Lisa

Nice and clean. The phone didn’t work for us to call in room service.

Friends_and_family Family

6/10

Pleasant

08 Jun 2026

Charlotte

The self check in was a disaster, thankfully they had staff available to check us in manually, though that took longer than it should have.

One irritation is the mini bar setup, and the automatic charges if an item is disturbed or accidentally jostled.

Family

6/10

Pleasant

08 Jun 2026

Jason

We booked and found ourselves relocated to the \"W\" It was under construction and smelled of an awful musky order which made it hard to breathe. The casino was nearly empty for the entire 3 days we were there. Not much in dining that was convenient. Given another opportunity I would have selected to stay somewhere else on the strip.

Partner

10/10

Exceptional

08 Jun 2026

Douglas

Perfect!

10/10

Exceptional

08 Jun 2026

Karla Jacob

Exceeded expectations

Family_with_children

10/10

Exceptional

08 Jun 2026

Alicia

I really enjoyed my stay. The only issue we had was the ice machine on our floor stopped working and you are not able to get to any other floors. Luckily I had a friend on another floor that was able to help me out. All in all my stay was great and very enjoyable

Family

6/10

Pleasant

08 Jun 2026

Somar

Need some remodeling

Family

10/10

Exceptional

07 Jun 2026

Maria

The room was clean but you can tell this is Vegas post pandemic.

Family_with_children

10/10

Exceptional

07 Jun 2026

Kisha

This was my 3rd time staying at Mandalay Bay and from the staff to room to amenities and restaurants this still remains my favorite place to stay.

Friends

8/10

Excellent

07 Jun 2026

Maria

Clean room.

10/10

Exceptional

07 Jun 2026

Kelly

Spacious, clean, and comfortable room, easy check in and check out experience, amazing service from all staff. The pool and lazy river are super fun, border grill brunch is the best, and the Michael Jackson ONE show was epic

Friends

10/10

Exceptional

07 Jun 2026

Cameron

Love the Michael Jackson show was amazing.

6/10

Pleasant

07 Jun 2026

Brittany

It’s disappointing to pay to stay at the hotel, but unable to get a pool chair because they oversell day passes to non-hotel guests.

Partner

4/10

Poor

07 Jun 2026

Lucy Castaneda

Better customer service needed

Family

10/10

Exceptional

07 Jun 2026

MONA LIZA

Everything is great

Family_with_children

6/10

Pleasant

07 Jun 2026

Andrea

I like the pools at Mandalay Bay. The new Tailgate pool was amazing! However, $600 for a bottle of Crown is robbery.
Our room was clean. However, we would have been charged $25 if we even opened the refrigerator. We were not allowed to store any of our food/drinks in their fridge in our room.

Nice place but they nickel and dime the crap out of their guests.

Friends

10/10

Exceptional

07 Jun 2026

Denise

Nice rooms and very clean

Family_with_children

10/10

Exceptional

07 Jun 2026

Lorraine

Pool is amazing! Pool floats are expensive. Pack a doughnut float and have them inflate for you.

Partner

8/10

Excellent

07 Jun 2026

Teresa

We stayed in the tower behind the main building, which was a far walk to/from the main lobby and pool area. One pool needed your room key for whatever odd reason. The sand was awful and hot. Had to constantly wash your feet off. Lazy river was very small. No shady spots except the umbrellas you pay for. The room was very nice though and the staff was very friendly and helpful. We had good food everywhere we ate (House of Blues and Citizens Kitchen).

Friends

10/10

Exceptional

07 Jun 2026

Kristen

This place is beautiful!! The pool area with lazy river and ocean wave pool is awesome! Easy to get food and drinks right there! Lots of different areas to relax! We brought our own tube! They have an air station near the lazy river! Our room had an awesome view of the pool! We took the tram to Excalibur and walked to Rainforest Cafe! We lived how you were near all the excitement but it’s the last resort on the strip. So it’s easy to get to and park! We had ice cream for dessert there! Lots of shops and goodies! We also went to the Shark Reef Aquarium! Really well taken care of! Worth going to see! In all… we really LOVED this place, the amenities and location!

Family

8/10

Excellent

07 Jun 2026

Yihua

No soap on bathroom sink, we need to go to shower room and use bath wash for cleaning our hands.

Family

10/10

Exceptional

07 Jun 2026

Jennifer

This is my second time staying here while attending a concert at Allegiant Stadium. The convenience of walking to and from the venue is worth every penny spent on the room, which is a very large, clean room with huge windows. I also enjoyed walking inside from the Mandalay to the Excaliber indoors so that I could avoid a bit of the sun, as I was walking lots further up the blvd. 10/10.

8/10

Excellent

07 Jun 2026

Don

10/10

Exceptional

07 Jun 2026

Dayana

Great

Friends

8/10

Excellent

07 Jun 2026

Keyse

The hotel and room were good but the room was a bit old. The bathroom sink was clogged and making a loud noise every time we used it. Some light bulbs were also out. Other than that, good stay and good staff.

Self

6/10

Pleasant

06 Jun 2026

Lydia

toilet was extremely loud and woke up others in room. No coffee for guests in rooms; you have to pay for everything!

Family

8/10

Excellent

06 Jun 2026

Heather

The property is huge and difficult to navigate. The wave pool had one small wave every 4 minutes. There is ZERO shade unless you want to pay $300+ for an umbrella. It states there are showers but they are simple showers outside to rinse off, not wash.
The positive is that it was clean and the tram was nice to get a few blocks up the strip.

Family_with_children

10/10

Exceptional

06 Jun 2026

LaToya

It was a nice stay we had a really good time

Partner

10/10

Exceptional

06 Jun 2026

Alan

The room mostly clean. They could’ve cleaned the bathtub better.

Partner

10/10

Exceptional

06 Jun 2026

Char Lee

Loved the tub and the water gets so hot!! We really enjoyed the pools and this can be a full day activity. We only stayed one night and wished it would have been more. We booked a couple more 2 day stays!!!

Partner

10/10

Exceptional

06 Jun 2026

David

Amazing experience

Family_with_children

10/10

Exceptional

06 Jun 2026

Lee

Great experience staying in the hotel.

Friends_and_family Family

4/10

Poor

06 Jun 2026

Johnathan

You only get discounted rooms or resort fees comped if you are gold tier rewards members but not for military or veterans. Even though the rewards program says you get resort fees waved and 10%-20% discount but I received none on this visit.

Self

8/10

Excellent

05 Jun 2026

DARWIN

10/10

Exceptional

05 Jun 2026

Maher

Great resort to stay in for business or pleasure with the family!

Self

8/10

Excellent

05 Jun 2026

Joshua

I like that the bathrooms do not echo out into the hallways after a buffet binge

Family_with_children

10/10

Exceptional

05 Jun 2026

Ruth

We paid around $25 for the W Mandalay Bay. Is the West tower all by itself and it was phenomenal. The rooms have a separate living room and a room with the beds. Two bathrooms and a huge tub and standing shower. The bed was firm and the sheets were soft. I didn’t think it would be this amazing. It is far always from the noise and most of the families with small children. You do walk a little to get to the pools and the Starbucks is close by(so is the entrance to the shoppes that connect you to the Luxor. I cannot give this place enough praise, parking was $20. If you want to avoid the line you can download the app and pre check, they have a machine at the lobby where you check in and scan your room key. You can go to the main lobby but that’s across the casino. Hope it helps!

Partner

10/10

Exceptional

05 Jun 2026

Kashif

Mandalay Bay was very nice and the room was very clean and modern.

Partner

6/10

Pleasant

05 Jun 2026

Nicole

The blonde waitress at Tailgate was beyond terrible. We would have spent more money had she ever come by or even could be found. Worst service ever from her and there was barely anyone in our section. Thank you to Sergio at Tailgate for picking up her slack with everyone around us. Sergio was amazing and extremely helpful and attentive. He should replace her because his customer service skills are amazing. Would not go back to Tailegate again if we had have her again.

Partner

10/10

Exceptional

05 Jun 2026

Stacie

Awesome pools for all age ranges!

8/10

Excellent

05 Jun 2026

Courtney

Clean. Check in took forever- did mobile first but after thirty minutes without a room I went through the line. Parking is far from check-in.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

shayna

Love the pool area definitely will come again. The room was nice and clean. Didn’t like that I had to wait till 4:45pm to get into my room. But I understand it takes time for the housekeepers to clean the rooms. Plenty of things to do while waiting.

Family

10/10

Exceptional

05 Jun 2026

Roxanne

I would recommend using the app to check in and then going to the kiosk to print your own key card. You would bypass the check in line at the hotel.
Family friendly hotel

10/10

Exceptional

04 Jun 2026

Eric

Great place to stay if you’re going to an event at Allegiant stadium.

Family

10/10

Exceptional

04 Jun 2026

Lindsey

Clean room, amazing staff allowed us to check in to our room early. Lovely property.

Friends_and_family Friends

8/10

Excellent

04 Jun 2026

JAMIE lee

N/a

Friends

8/10

Excellent

04 Jun 2026

Anne

Check-in and check out was quick with the self check-in station. I like how close the hotel is to the Allegiant Stadium, if you are watching a concert/game at the stadium, this is one of the best options for stay. Room was clean except the bed smells like mildew.

Partner

10/10

Exceptional

04 Jun 2026

Timothy

Nice views !!! Nice

Partner

10/10

Exceptional

04 Jun 2026

Frances

I I like the hotel in general everything was good