Name: OYO Hotel and Casino Las Vegas
Address: 115 East Tropicana Avenue, Las Vegas, 89109, US

OYO Hotel and Casino Las Vegas

Las Vegas - NV · United States

115 East Tropicana AvenueView location

100 reviews shown

4/10

Poor

17 Jul 2026

Noemi

I would not recommend staying here. The elevator was out of service, and I had to walk up and down 10 flights of stairs, which was exhausting and extremely inconvenient.

The bathtub also would not drain, so I was standing in dirty water while showering. It was disgusting and clearly a maintenance issue.

To make matters worse, there wasn't even a refrigerator in the room to keep drinks or snacks cold.

Overall, this was a very disappointing experience. Between the broken elevator, the clogged bathtub, and the lack of basic amenities, I will never stay here again.

Friends

6/10

Pleasant

17 Jul 2026

Malachi

My 1st room has a broken sliding balcony door, but Ramsey was very helpful and got me into another room immediately. The conjoined room door to the 2nd room was broken though, it didn’t lock which was concerning for some of the stay.

Friends

10/10

Exceptional

16 Jul 2026

debra

staff was very nice helpful, i would stay there again

Pet

10/10

Exceptional

16 Jul 2026

Edward

The room was very cleaned. They were very ready for our arrival. The casino was amazingly. It suits us fit and comfortable

Business Friends

6/10

Pleasant

16 Jul 2026

Paul

Room had dirty bathroom floors;
Elevators out of service lead to extensive delays.
Slot machines paid very poorly (due probably to lack of players)
Ice machine not working
Drink machine not refrigerated

Self

4/10

Poor

16 Jul 2026

Jose

No fridge, no microwave in the room
No help from staff
No breakfast

2/10

Poor

16 Jul 2026

Katie

I would not recommend staying at OYO Las Vegas. We only stayed one night and that was more than enough. The hotel was in poor condition and looked nothing like the photos online. The pictures are very misleading and feel like false advertising. The rooms were outdated, worn down, and did not feel clean or well-maintained. Overall, the property gave a neglected impression.

If you’re looking for a comfortable place to stay in Vegas, I’d spend a little more money and book somewhere else. We won’t be staying here again.

Friends

4/10

Poor

16 Jul 2026

Jim

First, the staff was very nice. The property is old and run down. I guess you get what you pay for. This hotel needs a complete makeover or tear it down and start over. One elevator wasn’t working. There was graffiti on wall's and floors were dirty. Our room had graffiti on the chair and the bathroom was old and felt original from 1973. I’ve stayed in hotels around the world and this was the dirtiest I’ve ever stayed at.

Family_with_children

4/10

Poor

15 Jul 2026

Richelle

Elevator was broken. Main restroom was out of order. Pool hours too short (10-6). Rooms have no fresh air and no ventilation . Parking garage entry/exit problem every time. Trapped a cockroach in a plastic bag. Beds were comfortable and linens were clean. Staff was friendly and courteous.

Friends

6/10

Pleasant

15 Jul 2026

demian

Decent place. Get what you pay for. Didn’t like the fact that the ice machines on the floors don’t work and there’s no refrigerators. Nonetheless close enough to the strip

Self

2/10

Poor

15 Jul 2026

Thomas

It’s been on the decline since the switch away from Hooters; check-in was horrible—not to mention the elevators were out of service, so you had to use the stairs. I’ve been there often, but I won’t be coming back!

Self

6/10

Pleasant

15 Jul 2026

Sabrina

Not for family and elevators are slow or sometime out of order we have one elevator.

Friends_and_family Family

2/10

Poor

14 Jul 2026

Wendy

All the elevators were broken and we were on the 16th floor. Our room key did not work so we walked back down all the stairs, they \"fixed\" the key, walked back up, it still did not work so we walked back down. They gave us another room on a different floor instead, walked up to that room, the key still did not work. Front desk did not have an answer, a security officer let us in the room manually eventually, but it was 4 am by the time we were able to access the room. Since there was no key to be had the best advice they offered was to have someone stay in the room at all times to let the others in or to find security. The rooms were also not very clean. The TV did not work either.

2/10

Poor

14 Jul 2026

Kort

Stay somewhere else

Self

10/10

Exceptional

14 Jul 2026

Samuel

Nice staff . Elevators don’t work

Friends

8/10

Excellent

13 Jul 2026

Eduardo

Great place to stay for the price... staff was very friendly and helpful however the elevators didn't work and the halls smelled very bad but overall really great place to stay

2/10

Poor

13 Jul 2026

Vanessa

I was extremely disappointed with my stay. I paid extra for an upgraded room, but it was not worth the additional cost. I expected much better service and accommodations, especially for the price. Unfortunately, I cannot recommend this property. Dirty rooms, clogged toilets, peeling tubs, elevators out of service.

Family_with_children

8/10

Excellent

13 Jul 2026

Jesus

N/A

Self

2/10

Poor

13 Jul 2026

Litzy

They charge for parking and there is only one elevator available to use since all the other ones are broken down. We had to take the stairs multiple times to get to our room on the 12th floor. The stairs are filthy and there are no cameras for safety.

Partner

2/10

Poor

13 Jul 2026

Robert

My worst hotel experience ever!!! The property is outdated, they have a major elevator problem.

Family_with_children

2/10

Poor

13 Jul 2026

Kip

Nothing was good! We got stuck in the elevator

Friends_and_family Friends

2/10

Poor

12 Jul 2026

Nicole

I was very disappointed because for one the elevators took extremely long before boarding and only one out of 3 were working. The ac wasn’t blowing cool air just noise, found a long hair string on shower walls so therefore cleaning crew did a horrible job, and the parking sucks bc either park side of building in the dark or rear which straight safety concern for us women!!! I’d never stay here agsin

Friends_and_family Family

2/10

Poor

12 Jul 2026

Marti

This hotel is just gross. The carpets are extremely dirty and the wait for the elevator was excessive. I never want to step foot in this place ever again.

2/10

Poor

12 Jul 2026

Kristian

What was unique about my stay? Excersie being included as in 19 flights of stairs to reach our room heavily intoxicated isn’t an experience I’d recommend to my close friends. I hated this stay, Expedia is using AI generated photos to promote hotel. Do not book! Otherwise it was great.

2/10

Poor

12 Jul 2026

Eduardo

Was given a room that was not cleaned (trash everywhere, beds unmade, TV on, lights on), getting to the room or lobby was a joke as the elevators all but 1 elevator was working and when signaled would skip floors. Finding the stairs was almost impossible as the immediate ones only went down to the second floor. Staff was unhelpful and did not seem phased by the unpleasant nature of our stay.

Family_with_children

6/10

Pleasant

12 Jul 2026

Anthony

Only issue was the elevator. Wasn’t working. Last visit it wasn’t working either.

Partner

4/10

Poor

12 Jul 2026

Aijun

Please pay attention to your bill, I was overcharged compared to my booking balance.

Friends

4/10

Poor

12 Jul 2026

Rudy

I stayed at Ohio Hotel Casino in Las Vegas on July 11, 2026, and had an extremely frustrating experience. Nearly all of the hotel’s elevators were out of service for several hours, leaving only one elevator working for the entire property. Wait times were 30–40 minutes, with long lines of guests trying to get between floors.

I was effectively stuck in my room for hours. My only option was to walk down the stairwell to a lower level and then wait in the crowded elevator line just to reach the casino or exit the hotel.

When I asked the staff for an update, I was simply told, “It is what it is,” and that they didn’t know when the elevators would be repaired. There was no communication, apology, or attempt to accommodate guests.

Having only one working elevator for an entire hotel is unacceptable and raises serious accessibility and safety concerns. Because of the situation and the lack of customer service, I chose to leave the property and check into another hotel with functioning elevators. I expect much better from a Las Vegas hotel and hope management addresses both the maintenance issues and how guests are treated when problems like this occur.

Business Self

2/10

Poor

12 Jul 2026

Esmeralda

Worsed hotel in Las Vegas. This hotel is literally falling apart. I couldn't closed my restroom door all the way because it would get stuck, we'll the door was broken from the top. There was only 1 elevator working. DONT STAY HERE ! Every person we ran into at the hotel said the same thing NEVER AGAIN.

Partner

6/10

Pleasant

12 Jul 2026

ERIKA

We stayed at OYO 4 nights. The room was not dirty but the room smelled old. The carpet was very dirty. Our first night the AC went out and we were given another room.

2/10

Poor

12 Jul 2026

Maria

DO NOT STAY HERE! This hotel is disgusting. As soon as I stepped out of elevator, there was feces on the side. Then, when I got to my room, the balcony sliding door was broken. I called the front desk and they refused to switch me to different room. No refrigerator in the room and all the ice machines didn’t work.

10/10

Exceptional

12 Jul 2026

Moises

Bien

6/10

Pleasant

12 Jul 2026

Willie

The staff was very nice and easy to communicate with. However, the elevator got stuck with 15 people on it and my wife (who uses a scooter and is disabled) had no way to get back down. Not to mention the shower head was disconnected from the wall and definitely needed to be repaired

Family

2/10

Poor

12 Jul 2026

Joseluis

no esta bien mucho problema con el elevator

Partner

2/10

Poor

11 Jul 2026

Faby

The room smelled like straight marijuana when the AC was turned on! The pool closes at 6pm which sucks. There’s is 5 elevators and only 2 work I waited 15 mins for an elevator! There’s no stairs to the bottom floor! No one mentioned about having to pay for parking 25$ a day

Friends

2/10

Poor

11 Jul 2026

Rusti

Staff was friendly but the facility wasn’t clean. We killed a roach in our room. So gross!!! I was supposed to get $5 for the slots got the card it didn’t have anything on it so I didn’t get to play. Parking is only paid if your a guest at the hotel there should be some compensation for parking included. Not worth the coast after all the added fees 😥

Friends_and_family Family

2/10

Poor

11 Jul 2026

jesus

it’s okay for one night but the beds were filthy and water was gross

Family

4/10

Poor

11 Jul 2026

Brianna

The pool closes super early and is only open from 10-6pm but check in starts at 4pm. Two of 3 elevators were broken and out of service for my entire 5 day stay. The room was below average nothing too amazing but I guess worth the price

4/10

Poor

11 Jul 2026

Delmy

Pool was really cold and only open during the 10-6pm. Hooters is closed

Partner

4/10

Poor

11 Jul 2026

Stafford

Avoid this hotel if you can. The experience was frustrating from start to finish. Only one elevator was working, and I had to wait nearly 30 minutes just to get to my room. To make matters worse, there was no air conditioning in the elevators or the elevator lobby, so the wait was extremely uncomfortable. On top of that, the hotel nickel-and-dimes guests for everything, including charging $20 per day for parking. There are much better places to stay in Las Vegas for the money.

Self

6/10

Pleasant

11 Jul 2026

Holly

Staying here is a great example of “you get what you pay for”. I was checking it out for a friend who wanted to stay near Allegiant Stadium, but wanted something inexpensive. Our first room: the door to the room was actually falling off the hinges. So we got an “upgrade” . The closet doors in that room were off the track. The whole place seemed to be in disarray. Since I don’t want the review to be all bad, I will say the guy at check in was very nice. I would not recommend this place to anyone.

4/10

Poor

11 Jul 2026

Jose And Ana

About the only good thing about this casino was the staff because other than that rooms and bathrooms were old and dirty

Partner

8/10

Excellent

11 Jul 2026

Lynsie

The room was clean and the staff were great. There wasn't a fridge in the room and no ice machine on our floor which was a bummer with the summer heat. It was a good area for walking around a bit and seeing some of the big casinos like Excalibur. No free parking but it seemed like a really safe garage.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Gwen

Pool area was lovely and clean casino was very clean

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Thomas

Its got the basics and a friendly staff. Good parking spot to hop on local transit and next to future baseball stadium. Looking forward to the remodel but am a sucker for terrible 80s decor anyways.

Self

4/10

Poor

10 Jul 2026

Lee

We had to get moved first room AC was not working than second room only had hot water no cold closet door was off hinges face of ac was off the staff was helpful though just building is old in general than we wanted to leave elevators where not working but 2 and they took forever

Partner

2/10

Poor

10 Jul 2026

Gary

Dirty, unkept and ru down

Friends_and_family Family

4/10

Poor

10 Jul 2026

Johanna

If you're only in Vegas for one night (max2) and are looking for a very cheap option, go for it. But, you definitely get what you pay for.
The property and time are extremely outdated. Upon arrival the toilet would not flush and the sliding glass door would not close properly (they did fix the issues very quickly), but this is a very outdated hotel.
If you want to take a hot shower you only have 2 options, boil your skin in the process or just deal with no hot shower. Once you try to open the child water to level the temperature out you'll be hot with bursts or freezing water between the \"warmer\" spouts.
Room service? Try calling 10 times and getting the run around only to finally get through and have them deliver anything except what you actually ordered.
Truly not the best experience, but again, I needed the most economical option near MGM Grand and this was it, so again... You get what you pay for and this was a cheap as it costs!

Self

10/10

Exceptional

10 Jul 2026

Francisco

Fun place to stay

10/10

Exceptional

10 Jul 2026

Kurt

It was very, very fun

8/10

Excellent

10 Jul 2026

Sharon

the issues I had was the pool hours and resort fees I paid resort fees and still had to pay for parking . although not an issue but the outside of the hotel was not a WOW factor I know it was an old building

Friends_and_family Family

4/10

Poor

10 Jul 2026

Marco

The place is old. And the photos dont show the real thing, the hallway for the rooms is dark, The bottom side of the walls are painted black (why?) Makes it look darker, and the carpet on the rooms are very dirty. The bathroom is very old too.

Partner

10/10

Exceptional

10 Jul 2026

Ivan

I enjoyed my experience

Self

2/10

Poor

09 Jul 2026

Justin

It was horrible, right outside our window. There was massive construction going on with the baseball stadium. We will not stay there again, it was a horrible situation, I can’t count on my hand how many different companies own this hotel, it hasn’t been renovated since 1991, Hooters has been out of this hotel for six years and they’re still advertisements and everything all over the hotel furniture in the room that say heaters on them, there’s no air-conditioning in any of the elevator hallways the flooring in the hallways in the elevator, deplorable trash piled up outside the room for days, the elevators were both down 95% of the time is only one elevator per tower that worked, and the pool hours are absolutely ridiculous, what 24 hour hotel casino has four hours continuing to 6 PM? I’ve meant to check in for the hotel and I got hassle by security because I went to check in phone we went to the top floor for Fourth of July is the parking garage to watch fireworks and we got handled by security because they said we weren’t supposed to be up there even though I had prepaid for parking for my whole trip. The hotel is just run down and it’s not very pet friendly either and you have two service dogs. Will never stay there ever again.

6/10

Pleasant

09 Jul 2026

Reginaldo

Bath room toilet overflowed, the first time it was used. They got me another room. The door wasn't shutting right. Also there was a pair of shorts in the room, assuming it's from the prior person but it wasn't cleaned out. The bath tub had several strands of hair stuck on the wall. So bathroom wasn't cleaned properly.

Self

10/10

Exceptional

09 Jul 2026

Arletis

Muy buen servicio

10/10

Exceptional

09 Jul 2026

Monica

Nice to have a casino that was nice and quiet and never crowded

Family_with_children

4/10

Poor

08 Jul 2026

Sanjeev

Stayed here for one night. The first roome they gave us had a broken AC unit. I requested for a change with a handicap accessible room that was close to the elevator and was given a room at the opposite end of the elevator. The new room had great AC but the bathroom was dingy and needed to be thoroughly cleaned and disinfected. With a hotel this old and outdated there should not be a resort fee of $56 and nightly parking at $19 for customers that are staying at the hotel. This property could really use an upgrade.

Family

2/10

Poor

08 Jul 2026

Luis

Bed had huge saggy dip in it. Bathtub didn't drain, so you finish your shower in water above your ankles. Exclusively wore sandals when walking in the room. Would never stay here again!

Self

2/10

Poor

08 Jul 2026

Martha

Nothing they have bugs, durty property, bed service, no parking lots they charges for parking and microwave fridges

2/10

Poor

08 Jul 2026

Marcella

Bed had a big dent floor boarding had mildew bathtub drain didn’t work. The hot water was in and out the TV kept going blank. I had to turn it off and on to reset it icemaker did not work and that was mildew when I tried to call the front desk to see if I can switch rooms the lady told me she was too busy and hung up on me.

2/10

Poor

07 Jul 2026

kirsten

I left a Google review already. Filthy rooms, bathrooms and hotel, next to no amenities. Broken everything. Uncaring staff. Except one security guy. Cockroach in our room. Broken slot machines. AC works on half the casino floor only. Broken elevators. Outlet in our bathroom; only half of it worked. One restaurant and bar open for the whole hotel. Hooters not open whole time we were there. Four Days. Over Fourth of July. We have stayed in Vegas every year over the 4th of July for the last 30 years. Worst experience I have ever had. You couldn't pay me to stay in the OYO again.

Family_with_children

2/10

Poor

07 Jul 2026

david

Not recommend

4/10

Poor

07 Jul 2026

Aaron

My tv and toilet did not work. I was never given any new fresh towels. I was hit with a bunch of fees which made the room cost as much as the better hotels

Self

2/10

Poor

06 Jul 2026

julissa

Not as clean i thought it would be no microwave no mini fridge no plugs on the side of bed

Friends

6/10

Pleasant

06 Jul 2026

Bennika

This hotel looks exactly like the pictures. I didn’t like that I was awakened due to construction next door of the hotel. My air conditioner was loud so I requested a room change. It’s located in the strip and was ok for the price I paid.

Self

2/10

Poor

06 Jul 2026

Andrew

Do yourself a favor and spend a little bit more money for a different hotel. Check in took over 30 minutes. Hotel was dirty. Elevators take forever to come up and down. Bed was broken and informed staff and they didn’t offer a different room or partial refund. Shower was dirty. AC worked and pool was nice however pool hours are only from 10am-6pm. Parking is a nightmare at this hotel. There is a parking garage however, please note you pay to park outside of the hotel and then when you park in the garage. They charge you again. Staff told me this hotel would be closing soon due to it becoming a parking structure for a new stadium that would be built soon.

Partner

8/10

Excellent

06 Jul 2026

Aracely

BATHROOM SINK WAS CLOGED

Family

2/10

Poor

06 Jul 2026

Judith y

Todo mal desde la llegado, sucio y nada es lo que muestran en sus fotos y tiene chinches y huele muy mal
Tube que salirme mucho antes de lo esperado

Family_with_children

6/10

Pleasant

06 Jul 2026

Maria Agostina

too expensive for what you actually got, the room was clean, but it was everything too old, and outdated

Self

4/10

Poor

06 Jul 2026

andres

Terrible experience. Hotel need major updating. A/C in 340 was crap. We checked in and left thinking it would be cooled down when we got back. It wasn’t. Shower was 2 temps. Too hot or scalding. Tub looked dingy like it needed a good cleaning. Elevators broke down while we were there. I could hear people inside complaining how hot it was. First Responders had to be called. However Staff were friendly. Casino was small but nice.

Friends_and_family Family

2/10

Poor

06 Jul 2026

Jose Jr

If I could give this hotel, a zero I would I got here on a Thursday and I requested for them to clean my room every day and they came to clean my room on the fourth day and a half ass job when I requested a full cleaning and my beds to be done. I went downstairs and I spoke with a manager named Ramsey and he said there’s nothing he could do for me. I also spoke to a director a female I don’t remember her name and she said she was going to send somebody over to clean the room. We left for a whole hour being that it was 8:30 PM when we left and got back at 9:30 PM to see if the rumor is ready so my kids and myself could fall asleep and we got back in the room was still not done. I went back downstairs and that’s when they gave me a corporate email to file a formal complaint. If you have a family, do not come here they do not value you or your family. They treating me very inhumanely by not cleaning my room when I ask them and I have multiple phone calls on my log. All that the manager Ramsey would say is I’m sorry it’s not me. It’s housekeeping and I told them all they worked for you. You’re the manager. And he was trying to avoid accountability. During our day, there was an alarm that went off as well and nobody communicated anything to us on another day. Elevators got stuck, and they had to call fire department due to overheating. And then the first elevator all the way to the left on Ocean side is janky and makes all kinds of noises and bounces up and down with open

Family_with_children

4/10

Poor

06 Jul 2026

Ludivina

Old building. Friendly staff.

6/10

Pleasant

05 Jul 2026

Jenell

Yucky

Friends

6/10

Pleasant

05 Jul 2026

Sandra

Great location. Easy walk to the strip. My room had an old cigarette smell, only 2 of the 5 elevators work, check-in had only 2 of 4 people working on a Friday so it took a while to get our room. Pool was decent but the bar only had 1 server causing delays to get order drinks and food. All ice machines were missing on all floors, had to go to the bar and ask for ice (which they asked for ID just for ICE). Overall it was a decent stay for an affordable price. Not much to to for minors besides the pool.

Friends_and_family Family

4/10

Poor

05 Jul 2026

Anthony Dominic

The room was average at best. Nothing special. The hallways and elevator smelled like weed all day and night. Only 1 elevator was working. So during check in time it was a 10-15 minute wait. Steak and shake was good every time we got it. The staff there was great too. The night manager was awesome. The front desk manager, Ramsay was great as well. You get what you pay for. I recommend watching some YouTube videos about the property before booking.

Family_with_children

4/10

Poor

05 Jul 2026

Jeremy

The parking was not free and I got charged twice for (2 day parking) instead of a overnight (1 day parking)

10/10

Exceptional

05 Jul 2026

Jaime

It was a great experience. The staff was friendly and always willing to assist you.

Friends_and_family Family

2/10

Poor

05 Jul 2026

Miguel

Paying for parking is crazy!

Partner

2/10

Poor

05 Jul 2026

Antonio

Not comments

Friends

2/10

Poor

05 Jul 2026

Antonio

I tried others hotels best for the same money !!!!

Friends

2/10

Poor

05 Jul 2026

Katheryne

Al llegar me destinaron mi habitación la cual al entrar estaba. Las camas sin hacer baño asqueroso mal olor , bajé a recepción y me destinaron otra q supuestamente estaba mejor pero de mal olor pero veníamos cansadas que me quedé , pero la atención pésima en recepción el señor no tenía paciencia los ascensores de tres solo funcionaba uno la espera era de muchas personas pésima experiencia la verdad .

Friends

2/10

Poor

05 Jul 2026

suresh

Very disappointed with my stay—the room was dirty, smelled terrible, and clearly had not been cleaned before check-in. I was traveling with my child, and we suffered through the night due to the poor room condition and lack of assistance from the staff. This level of cleanliness and customer service is completely unacceptable, and I would not recommend staying here.

Family_with_children

2/10

Poor

05 Jul 2026

Danny

One of the worst hotels I've stayed at for a long time. I really don't know how this place stays in business. My overall recommendation to anyone who is even remotely interested in this hotel is to STAY AWAY!! The following is what I had to endure during my stay:
1. I requested a roll-away bed. Housekeeping brought the bed to the room while we were out and about. Upon our return, we opened the bed to discover one empty beer bottle and two bottles of water wrapped in the sheets.
2. Poor customer service when I called the front desk in regard to the roll-away bed.
3. No answer to the housekeeping phone and the voice mail was full.
4. Dirty towel left hanging on the shower curtain from a previous guest.
5. Mold and mildew in the bathtub.
6. Bathtub does not appear to have been cleaned in quite a while.
7. Two out of three elevators were non-operational on a weekend. Took over 25 minutes to catch an elevator going down for checkout.
8. Clogged toilet. Call Engineering at 9:00 am, waited a half hour, they did not come. Came back to the room at 4:30 pm and they still had not come. Called again and they came a half hour later.
9. All vending machines were completely empty.
10. All ice machines were non-operational.
11. Very poor service by a bartender named Luis at the bar. He was unfriendly and seemed not to want to be bothered.

I am requesting a FULL refund for my stay due to my complaints above. I will be posting this review on other venues.

Business

10/10

Exceptional

04 Jul 2026

Juan

El bar muy amigable

Partner

4/10

Poor

04 Jul 2026

Ricardo

No comment 😞

Partner

10/10

Exceptional

03 Jul 2026

Karen

Very helpful employees and polite staff

Partner

6/10

Pleasant

03 Jul 2026

Rosie

Room is decent but they need to maintain the appearance of the hotel. Floors shows sign of neglect in the hallway. Even the carpet in the casino.

Self

10/10

Exceptional

03 Jul 2026

Kealoha

I enjoyed my stay no problems and the front desk staff was very good at what they do… they answered my small questions very well and made it easier for me to… they were awesome

Friends_and_family Family

2/10

Poor

03 Jul 2026

Ana Lisseth

Las fotos no son reales está horrible el hotel

Friends

2/10

Poor

03 Jul 2026

Karen

The phone was so gross we had to wipe it down. The comforters were so gross I would not put it near my face. Our air conditioner kept making loud noises. Finally, they never responded because we wanted a refund. Not even a response.

Partner

2/10

Poor

03 Jul 2026

jessenia

Well when we got there, they gave a us a dirty room. When we called for more towels or toilet paper they told us they have time frame to recieve those, when we told them to put us on the list for more towels and toilet paper for the next day, we never received them. They also never told us we need to pay for parking. We received a ticket. Horrible experience

Family_with_children

2/10

Poor

02 Jul 2026

Judy

The reservation staff was excellent. The room bathroom was so scary not clean. If they are going to be next door to the new professionalbaseball stadium. They seriously need to up their game. It could be huge business for them. Put some money into the rooms especially the bathrooms.

Family

2/10

Poor

02 Jul 2026

Hescar

El aire no helaba , los resumideros de la regadera tapados, lugar sucio y hacen cobros dobles del parqueadero, hice el reclamo y asta la fecha no me a regresado el $$, pésimo lugar no se recomienda

Self

10/10

Exceptional

02 Jul 2026

Tanya

Would be nice if there was more than one restaurant on site the breakfast was nothing to write home about

4/10

Poor

01 Jul 2026

Larry

The sink plugged up in the bathroom. The lady at the front desk was rude. As .......... So you probably would not want to stay here

Partner