Name: easyHotel Basel City
Address: Riehenring, 109, Basel, 4058, CH

4/10

Poor

05 Jun 2026

Frederick

This would be a fine place for

6/10

Pleasant

16 Dec 2025

Jennifer

The shower wasn’t very good. The room was very basic but fine for just sleeping in as we were out for long days.

8/10

Excellent

01 Oct 2025

KHALID

It was hard to get your questions answered since there was nobody there. I wanted for example iron, but I had to buy one from Migros!

Business Self

8/10

Excellent

01 Sep 2025

Laura

Exactly what you expected. Only disappointment was we asked the cleaner for fresh towels and was told no. Had to use the same towels for 4 days. No bed change either.

Leisure Partner

6/10

Pleasant

15 Aug 2025

Petronella

Self check in didn't work. Had to go to Alexander Hotel

8/10

Excellent

01 Jul 2025

mohsen gerami

Good

Leisure Family

8/10

Excellent

27 May 2025

pierluigi

Standard room clean and confortably

Leisure

10/10

Exceptional

12 Dec 2024

Julieanne

It was practical for wot me and my son needed it for. Close to the city centre and the beds were comfortable

Friends_and_family Family

6/10

Pleasant

06 Jun 2024

Leanne

Teeny tiny with no extras

I should have read up more on this “hotel”. We didn’t see any employees at all and since we arrived early, we had to pay extra for check-in since there was no one to store our luggage. The room was no bigger than the bed, no a/c, little loud with window open, rv sized shower. Pricey for what you got. Extra $ for maid service. Location was fine.

Partner

8/10

Excellent

13 Jan 2024

Geoffrey

Stop over Basel

We needed a stop over from a long drive home. This was ideal for a bed and shower. Very clean, quiet and comfortable. The only issue was self checkin which didn't work and we had to walk to the next hotel to gain the access codes to the rooms.

Friends_and_family Family

10/10

Exceptional

20 Jun 2023

Jade

The check in and check out was very problematic but everything else is really good.

Leisure Partner

10/10

Exceptional

03 Dec 2022

Daniel

Alles top - eigentlich erstaunlich angesichts des Preis! 👍👏😊

Business Self

10/10

Exceptional

27 Nov 2022

Anne-Marie

Excellent value superb location 10/10

Leisure Self

8/10

Excellent

29 Oct 2022

N

need better room service. I put the tag outside of the door but no one did service the room.

Business

8/10

Excellent

07 Aug 2022

Brandt

High-value clean hotel convenient to the Basel Bad train station (but not the SBB station). Check in was a block away at a different hotel. Our room was on floor 3 which, in Switzerland, means up three flights of stairs. There is no elevator. So, a little inconvenient. The room was small, but we were expecting that. It was very clean and comfortable. Overall an excellent value given the price for one night in the center of Basel.

Leisure Partner

4/10

Poor

02 Jan 2022

Verified traveler

There was no toilet paper and no staff to contact to get some in our room

2/10

Poor

27 Jun 2020

Simon

Mean spirited motel that had no flexibility due to covid19

Leisure Family

10/10

Exceptional

14 Nov 2019

Verified traveler

Handy central location

A perfect place to be based while attending a conference at the nearby Congress Centre. Clean, comfy, quiet and central.

Business

8/10

Excellent

11 Nov 2019

Verified traveler

Stayed for business and was good. I would go back again.

Business

8/10

Excellent

03 Nov 2019

Verified traveler

Everything was fine. I liked the Baselkarte, but I was a bit disappointed that there was no tea/coffee making facilities in the hotel.

Partner

10/10

Exceptional

06 Oct 2019

Geoffrey Robert

Great find!

Great central location. Free WiFi, free central travel card, good choice of restaurants nearby.

Totally recommend for short stays

Business

2/10

Poor

16 Sep 2019

Verified traveler

It's all about communication. I arrived on a Sunday late afternoon, there was no reception. I had to figure out that I needed to self check-in on the kiosk outside under the rain! There's no elevator, the room has no AC, no desk, and the bathroom is really tiny!
There is no breakfast, no coffee machine in the room, and no info on where I could get breakfast. A true let down overall!

Business Self

4/10

Poor

16 Aug 2019

ulla

It was very noisy from the street and the beds were very uncomfortable. The location was central. The room and linens were clean and the receptionist were helpful. Not planning on returning due to the condition of the lumpy beds. Good WiFi.

Family

8/10

Excellent

03 Jun 2019

Verified traveler

Better instructions as to how to use kiosk and the code would be appreciated. It was not clear that the code was for the front door AND the room door.

8/10

Excellent

28 May 2019

Stephanie

Did the job; not the best or worst

This hotel did the job for my two night stay in Basel. Not far from the city center, tram 14/the orange line is literally RIGHT outside of the hotel. Surrounding streets could be questionable in the late hours, but otherwise is fine and not far from the city center at all. They have a friendly front desk, but are not they 24/7. Also, they don’t make the room - so beware of that and your own cleanliness. Worked fine, would stay again if necessary, but could have clearer front desk options/cleaning services.

8/10

Excellent

05 Dec 2018

Verified traveler

Hotel is a straight forward, clean and tidy low cost option. No frills but a good place for a stopover.

Business Self

8/10

Excellent

18 Oct 2018

Verified traveler

Perfect ! Great location and all you need when away from home.

8/10

Excellent

21 Sep 2018

Peter

Repeat stay for business

No frills stay which was fine for a business trip. Very economical considering it is in Basel. I’d stay there again.

10/10

Exceptional

28 Jul 2018

Larry

Good value and perfect location nice staff

Great Staff perfect location

8/10

Excellent

19 Feb 2018

Peter

Basic but fine

Basic hotel but had everything one could want for an overnight business trip. A bit noisy from other rooms but the reception welcoming and facilities were good enough.

10/10

Exceptional

22 Aug 2017

Jennifer

Perfect for needs

Excellent location for conference venue and transport links (although very walkable into centre). Clean +++. Practical. Comfortable. No frills but none required.

2/10

Poor

01 Jul 2017

Verified traveler

EASY-ily the worst place i've stayed in basel!

no room service, dirty shower tray, scratched floors, bleak, barren, depressing, no tea or coffee, no fridge, no cup......

6/10

Pleasant

18 Mar 2017

Carol

O.K. for overnight- enroute stay.

This is a very basic hotel. It was fine for our over-night stay, but the room was tiny, bathroom very compact, etc. Longer than one day would have been claustrophobic.

Partner

4/10

Poor

14 Sep 2016

jun

Room is too small and no A/C, very noising because of facing main street

6/10

Pleasant

10 Sep 2016

Xiaohong

Room is quiet and clean. But it is very small and no telephone in the room.

6/10

Pleasant

10 Sep 2016

Jadee

Very small but clean

This is a step above a youth hostel since there is a very small private bath, and the room was very small but was clean. The staff were extremely courteous, friendly, and helpful. The price seems really high for what you get (in the US a tiny room like this would probably cost $30-$40/night), but everything in Switzerland is expensive and space is a premium. Also there is no A/C, but this also seems normal for the region.

4/10

Poor

23 Jun 2016

Verified traveler

\"affordable\"

\"affordable\" but very basic-- clean, but soap dispensers had not been refilled

8/10

Excellent

09 May 2016

Kevin

Great for me

Very good location for my work and quiet rooms with welcoming staff. I got to know the area and it was a short walk to shops, restaurants and the Rhine river terraces.

6/10

Pleasant

01 Feb 2016

Amélie

Basic and simple

Very simple and basic accomodation

Family

4/10

Poor

01 Nov 2015

Verified traveler

Mediocre service nice neighborhood

I picked this one because its close to the airport and on the bright side of things they give you public transportation tickets so you can get to the airport without a taxi in about 30 mins.

4/10

Poor

01 Nov 2015

Verified traveler

Cheap but not cheerful

Stayed for one night, very basic budget room. Found trouble with noise from outside and heating generally in the room.

6/10

Pleasant

15 Oct 2015

Verified traveler

Hotel stay at the easyhotel

We noticed the floors were not very clean when we had to wipe up some spilt water. There was only a bed and very small side table. No dresser, table, chair, drinking glasses, closet, alarm clock and safe in the room. The bathroom was very small. The area is close to a conference centre so transportation is excellent. A bonus to staying in any hotel in Switzerland is the bus pass they provide during the stay. Every hotel charges a city tax but provides the hotel guest with this pass which is good on most local means of transportation.

Partner

8/10

Excellent

04 Oct 2015

Greg

Greg - Switzerland 1

Room okay, no lift - be warned, sign was right, tiny toilet and shower

Partner

8/10

Excellent

19 Sep 2015

Darren

Exactly what is says on the tin.

Basic hotel but does exactly what it says on the tin.

Family

8/10

Excellent

26 Aug 2015

Salman

Good affordable option

Good for a short visit...we stayed only one night before our flight from Basel. There isn't a elevator so that can be tough with heavy baggage, and there isn't an AC. Otherwise, rooms are clean and functional

Partner

4/10

Poor

05 Jun 2015

Verified traveler

Room size.

Room was rediculously tiny. No common areas. Very uncomfortable room.

4/10

Poor

26 Feb 2015

robbie

Not nice

basic ,short tram ride to the center ,cheap deal then ok.

6/10

Pleasant

24 Feb 2015

Michiel

A good basic hotel

A nice, no-nonsense, cheap & clean hotel. Close to Basel Badischer Bahnhof station. Everything was at it should be.

8/10

Excellent

22 Feb 2015

John

Would use this hotel again

The hotel was clean and comfortable and the staff were really helpful especially miss Diaz in reception.

Family

2/10

Poor

17 Feb 2015

Verified traveler

Rundown hostel, not value for money

This hotel is one of the cheaper ones in Basel. For the money they charge it is not good value for money. The hotel needs a good renovation and looks like has not been decorated for a good few years. The curtains were dirty, there is not service during your stay so the room does not get cleaned, towels are not changed, bed sheets are not changed. On good side, the room was warm but I woke everyday at 4 because the heating pipes would start to bang as they got hot. In summer if you get a front room it can be terrible as there is not AC and the main road is outside. As, someone said before, this is like a hostel but still not value for money.

8/10

Excellent

03 Dec 2014

Verified traveler

Few days in basel

Was fine. Nothing fancy but effective and comfortable. Make using transit easy

8/10

Excellent

19 Nov 2014

Lucy

one nighter

the room was at the front of the hotel and there was a lot of noise from the road trams noise mostly

Family

4/10

Poor

16 Nov 2014

Robert

No heat

This is more of a hostel than a true hotel. Our room was cold when we arrived and I immediately turned the valve of the radiator fully open. After a few hours, the radiator was still cold even though water was flowing. It was until some time during the night that the radiator felt warm. The minimum a hotel should do is make sure their guests aren't freezing.

Partner

8/10

Excellent

15 Nov 2014

ang

Nice and easy. Staff lovely. Good for just sleepin

Was a nice small clean room. All we needed to just sleep in.

8/10

Excellent

22 Jun 2026

Michèle

Sehr sauber, bequemes Bett, gute Lage, Schliessfächer für Koffer, einfaches Check-in, gutes Restaurant im Haus.

Partner

8/10

Excellent

15 Jun 2026

Rita Maria

alles ok Restaurant Montag geschlossen, also kein Frühstück

Friends_and_family Family

8/10

Excellent

13 Jun 2026

Sayed Suliman

Gut, insgesamt. Ruhe Zimmer.

6/10

Pleasant

31 Mar 2026

Reto

Einfaches Hotel, Probleme beim Self Check In, viel Dreck unter der Fensterbank, alter Slip, ansonsten wie erwartet

Business

8/10

Excellent

05 Dec 2025

Daniela

Todo solo que no había agua caliente por un problema técnico

8/10

Excellent

26 Nov 2025

Juerg

Alles OK
Bis auf die Glas-Schiebetüre zur Nasszelle = hat geklemmt.
Tablet für TV hat nur auf der Station funktioniert.
Wir würden jeasy-Hotel buchen

8/10

Excellent

19 Oct 2025

Katja

Wir hatten kein Frühstück gebucht, da es Bäckereien in der Nähe gab

6/10

Pleasant

27 Sep 2025

Patricia

Hotel ist ok unten ganz ohne eine Reception. Lage direkt bei der Messe mit mehreren Tramstationen ideal

Friends_and_family Friends

6/10

Pleasant

22 Sep 2025

Walid

Rien de particulier. Hotel normal. C’etait ok pour 2 nuits.

Business Self

4/10

Poor

17 Sep 2025

Pascal

Null ventilasjon og mye støy fra veien med åpent vindu er en dårlig kombinasjon.

Business

8/10

Excellent

06 Jun 2025

Gerhard

Die Zimmer sind sehr klein

Leisure Partner

6/10

Pleasant

10 Jan 2025

Michel

Für eine Nacht ist es Ok. Zimmer war etwas kalt. Jemand hat leider mitten in der Nacht den Feueralarm ausgelöst was hinderlich für den schlaf war, dafür kann aber das Hotel nichts

Business Self

4/10

Poor

08 Jan 2025

YANBING

主要没有电梯，有大件行李比较麻烦

Friends_and_family Family

4/10

Poor

21 Dec 2024

Sahin

Odalar temiz değildi. Yatak örtüleri kirliydi.

Partner

6/10

Pleasant

19 Dec 2024

María

No hay personal, las camas bastante incómodas y el baño muy muy pequeño, como de una autocaravana. El desayuno genial, era en el hotel de al lado, todo muy bueno, ubicación también muy buena.

Leisure Family

2/10

Poor

27 Oct 2024

Verified traveler

Wir hatten keine Ahnung wie man das checking online machte es wahr niemand da der uns helfen könnte mei Ausweis ist aus Papier der Scanner ging nicht weil es nur Ausweis wie Kreditkarte aussieht akzeptiert.
Es hatte keinen Parkplatz mussten das Auto 2km.vom Hotel entfernt parkieren.

Partner

2/10

Poor

18 Aug 2024

Hanim

Schmutzig!!!!

Es war sehr schmutzig, über all waren Spinnennetz und Staub! Das Zimmer war auch sehr muffig… Gesamt hat’s mir nicht gefallen!

Friends_and_family Family

8/10

Excellent

26 Jul 2024

Heidi

Waren im Hotel Alexander gut untergebracht.

Leisure

10/10

Exceptional

23 Jul 2024

Andrea

Sehr zentral, freundliches Personal. Unterschiedliche Deutschkennisse des Personals. Zimmer sehr sauber . Personal sehr hilfsbereit. Angaben zum Personal bezieht sich auf das Hotel Alexsander(Partnerhotel)

Leisure Friends

6/10

Pleasant

13 May 2024

Joëlle

It doesn't have an elevator but the guy helped us carry our bags to the 3rd floor. Also I almost got stuck in the bathroom of room 33, the door is broken and won't open again if closed all the way.

Business Friends

6/10

Pleasant

22 Feb 2024

Joachim

Das Zimmer war als einfaches Zimmer für die Fasnacht gebucht und dafür ausreichend.
Man musste sich selbst einbuchen , was einigermaßen schwierig und extrem nervig war.
Frühstück währe zu einem sehr hohen Preis nur in einem benachbarten Hotel möglich gewesen.....sowas braucht kein Mensch.
Alles , sogar den Fernseher über Tablet zu bedienen ist nicht das was ich mir in einem Hotel wünsche.
Die Check in Zeit war ab 14 Uhr angegeben . Laut dem Check in Computer aber erst 15 Uhr. Das geht überhaupt nicht.
Ich habe aber für 10 SF dann eh den früh Check in genommen . Wäre es wirklich 14 Uhr gewesen , hätte ich warten können.
Für die Fasnacht Angesicht der allgemein hohen Preise OK. Die Lage war dafür gut. Zum Urlaub machen oder auch zum Businessaufenthalt ist mehr Comfort aber angenehm.

Leisure Self

4/10

Poor

07 Jan 2024

Samuel

Das Zimmer war sehr klein und getrennte Bett.

6/10

Pleasant

13 Dec 2023

Andreas

Einfach und sauber. Self Check-In. WLAN Code funktionierte nicht.

Business Self

8/10

Excellent

04 Dec 2023

Barbara

Das Hotel ist sehr günstig- entsprechend Lieblos schauts auch aus... Heizungsabdeckung hängt durch, Zimmer sehr eng& Farbgestaltung die dem Auge keine Freude macht- nur zum einen Schlafplatz zu haben ok- Urlaub möchte ich hier nicht machen.

Business Self

8/10

Excellent

02 Dec 2023

Nicole

Kleines mit dem nötigen eingerichtetes, sauberes, günstiges und praktisches Zimmer. Gerne wieder.

Leisure Partner

10/10

Exceptional

26 Nov 2023

Erich

Schade das die self Checkin Anlage noch nicht in vollem Betrieb ist, der rest wahr perfekt

Leisure Family

6/10

Pleasant

22 Nov 2023

Mark

Zu teuer für das Zimmer

8/10

Excellent

12 Nov 2023

Martin

Preis Leistung sehr gut

Business_and_leisure Partner

6/10

Pleasant

09 Nov 2023

Susanne

Die Lage des Hotels war Ideal, in nähe dem Messareal und einfach mit ÖV erreichbar. Ich bekam ein Baselcard beim Ein-checken und konnte während meines Aufenthalts gratis mit ÖV in der Stadt bewegen.

Mein Zimmer war auf die Strassenseite und sehr lärmig. Der Abfalleimer im Badezimmer wurde nicht geräumt und war voll, NO GO für ein Hotel.

Business Self

8/10

Excellent

29 Oct 2023

Wenceslas

The upgrade to 2 single bed instead of 1 double bed was a downgrade.

Leisure Partner

6/10

Pleasant

30 Sep 2023

MATTHIAS

Sehr einfache Unterkunft in günstiger Lage

Sehr einfache Unterkunft mit günstiger Lage zur Messe und direkte Verbindung mit öffentlichem Nahverkehr. Die Zimmer zur Straße sind laut; die zwar vorhandene Jalousie war nicht zu benutzen. Die Nasszelle war klein, aber weitgehend sauber. Der Preis für die Unterkunft ist vergleichsweise hoch, aber angesichts der generell hohen Preise in Basel gerade noch akzeptabel. Ein Blick in andere Zimmer des Hotels erweckte den Eindruck, als ob die über eine Plattform gebuchten Räume besonders einfach sind ...

Business

10/10

Exceptional

17 Sep 2023

Anne

Kein Luxus, aber völlig ausreichend. Unkompliziert und sauber. Tolle Anbindung an ÖPNV.

Leisure Family

8/10

Excellent

11 Sep 2023

riekelt

goed, goedkoop, maar krappe badkamer

het hotel is in zijn beginsel prima, goedkoop en goede kwaliteit bedden etc. het enigste nadeel was dat de badkamer heel erg klein was. als je wou douchen kon je dat ook op het toilet doen. en zo werd de badkamer dan ook helemaal nat. dit was niet handig voor het toilet papier. het hotel ligt heerlijk centraal en vrij rustig gebied. trams naast de deur die je gratis door de hele stad brengen. dit was ideaal.

Friends_and_family Family

6/10

Pleasant

22 Aug 2023

Sofia

La camera adatta per un soggiorno breve,piccola e con bagno,abbastanza pulito. Abbiamo alloggiato per una notte,il 21 agosto,un caldo terribile senza aria condizionata,solo con un ventilatore, non abbiamo dormito nulla. Purtroppo non avevo letto non ci fosse 'aria condizionata e nemmeno mi aspettavo 36 gradi a Basilea. Il check in avviene all'hotel Alexander,a 100 metri di distanza. Sarebbe stato cortese avvisarci con un messaggio e non farci arrivare all'hotel e poi chiederci di spostarci. Abbiamo chiesto un taxi per le 4:15 am, ma il taxi non arrivava. Dal citofono si può contattare qualcuno del personale ma non si sente molto bene. Contatto due volte perchè il taxi non arriva,dopo 15 minuti, ci siamo fatti una corsa all'altro hotel per parlare con qualcuno della reception e il taxi era li che aspettava e la reception chiusa.Disorganizzati.

Leisure Partner

8/10

Excellent

20 Jul 2023

Veronika

Preis Leistung war ok

Leisure Partner

8/10

Excellent

30 May 2023

Christian

Eine gute Unterkunft im Zentrum Basels, die ungefähr auf der Mitte der Strecke zwischen dem deutschen und dem SSB-Bahnhof liegt und zu Fuß gut erreichbar ist. Wir hatten auch ein größeres Zimmer als gebucht, nehme ich an. Das war super.
Leider war der Check-In nicht problemlos. Wie ich vor Monaten schon per E-Mail mitgeteilt bekommen hatte, konnte man dort keinen Selbst-Check-in machen, sondern musste zu einem anderen Hotel. Dort war die Tür bereits für die nächtliche Sicherheit geschlossen. Als ich klingelte, wollte man uns nicht reinlassen als ich vom EasyHotel geredet habe, sodass wir direkt zum EasyHotel gelaufen sind, um zu prüfen, ob dort vielleicht mittlerweile der Self-Check-in funktioniert. Dort war nur wieder ein Hinweis auf das andere Hotel. Als wir dann zurückliefen, kam uns dann der Mitarbeiter von diesem Hotel bereits entgegen und sagte uns, dass wir den Check-in dort machen müssen, obwohl wir vorher nicht reingelassen wurden...
Ein anderes Problem waren Renovierungsarbeiten im EasyHotel. Bereits am Morgen hatten diese begonnen, weshalb wir auch nicht bis zum Check-out ausschalfen konnten. Das ist sehr ärgerlich, wohl wissend, dass es ein Hotel ist und wann die Check-Out-Zeit ist...

Leisure Partner

10/10

Exceptional

21 Mar 2023

Astrid

Die Möbel waren abgewohnt, die Dusch/Waschkabine gewöhnungdbedürftig. Aber der Balkon war super

Business Self

4/10

Poor

17 Feb 2023

Hadi

Schrecklich

Es tut mir sehr leid für das Missverständnis. Bitte erlauben Sie mir, meine Bewertung als Kunde zu überarbeiten.

Ich war kürzlich Gast im Easyhotel und ich muss sagen, dass ich sehr enttäuscht war. Das Zimmer war nicht sauber und das Bett war unbequem. Ich hatte Schwierigkeiten, in der Nacht gut zu schlafen, da das Bett sehr hart und ungemütlich war.

Ich war sehr enttäuscht von meinem Aufenthalt, da ich erwartet hatte, dass das Hotel sauber und komfortabel sein würde. Leider war das nicht der Fall. Ich hoffe, dass das Hotelmanagement sich um diese Probleme kümmern wird, um sicherzustellen, dass zukünftige Gäste einen angenehmen Aufenthalt haben werden.

Insgesamt würde ich das Easyhotel nicht empfehlen, da es nicht sauber und nicht komfortabel war. Es gibt bessere Hotels zur Auswahl, die den Bedürfnissen der Gäste besser entsprechen.

Business

4/10

Poor

31 Dec 2022

Bernhard

Self check in defekt!
Hotel Alexander warten und CHF 8 bezahlen!!

Business_and_leisure Partner

10/10

Exceptional

27 Nov 2022

Sydonia

Hôtel pas cher, propre et bien situé.

Leisure Partner

6/10

Pleasant

27 Oct 2022

Luca

Hätte bisschen sauberer sein könne.
Kein Zimmerservice während den Übernachtungen

Business Self

2/10

Poor

13 Oct 2022

stefano

DIRTY, COLD & DIRTY

DIRTY, COLD and DIRTY.

Worst hotel ever. It was such a slum room with floor full of dust, shower with terrain on the ground and stained sheets. To complete the scenario a non-working hearing with frozen temperature. NEVER AGAIN

Business

8/10

Excellent

17 Jul 2022

Uwe

Ok

Leisure Partner

4/10

Poor

07 Jun 2022

Robin

Leider ist das Hotel nicht wirklich zu empfehlen. Alles ist extrem minimalistisch und „praktisch“ möbliert. Insgesamt zwar sauber aber doch sehr suspekt.
Leider hat der Self-Check-In nicht funktioniert und wir mussten zu 3 unterschiedlichen Hotels laufen um unseren Zimmercode zu erhalten oder das Gepäck abzugeben.
Insgesamt gut angebunden uns sehr Stadtnah

Leisure Partner

6/10

Pleasant

27 Apr 2022

Martin

Ein Kleiderbügel TV ging nicht. Alle info nur englisch

Business Partner

8/10

Excellent

11 Apr 2022

Daniela

War alles zu unserer Zufriedenheit