Name: Radisson Blu Hotel - Basel
Address: Steinentorstrasse, 25, Basel, 4001, CH

8/10

Excellent

06 Aug 2026

Penelope

Really useful location for the train station and great for the hotel to have a swimming pool. Had problems with our door key (we were there three nights and they only set it up for one) but staff sorted it quickly. Corridors looking a little dated and worn, but room was nice.

8/10

Excellent

03 Aug 2026

Lisa

We enjoyed our stay. Location is great. The pool is lovely (but geared towards swimmers, rather than relaxing). Staff is incredibly friendly and helpful.
We selected because of A/C, which was necessary the week we were there. A/C units are not strong enough to cool down the rooms given the extreme heat.

10/10

Exceptional

30 Jul 2026

Prashant

Great hotel great location. Close to everything including museums the river and restaurants. The amenities in the hotel were also very good including the pool which was a big hit with my son. Would love to come back again here may be for Christmas markets.

10/10

Exceptional

20 Jul 2026

Chase

In the heart of Basel .ahould offer included breakfast

8/10

Excellent

20 Jul 2026

Felipe

Convenient hotel. Well located. Bathroom was quite tired in need for some love and care. Breakfast was good. Parking convenient as well

8/10

Excellent

17 Jul 2026

Colin

We were able to check in early thanks to helpful staff.
Hotel facilities fine and room comfortable.
A/ C adequate when on full setting.
Some areas a bit worn/ tired eg carpets of common areas.
Good central location easily accessible from main train station by ten minute walk or three tram stops.

Partner

10/10

Exceptional

07 Jul 2026

TAE KYUN

직원분들은 모두 친절 했어요. 방문객카드를 발급해 주셔서 바젤내 교통도 편하게 무료로 이용했습니다. 다음번에도 바젤을 방문 하게 된다면 이 호텔에서 머무르고 싶습니다.

Business

6/10

Pleasant

06 Jul 2026

Tim

Check in process did not go well and people at front desk did not seem overly friendly unless you spoke german. Housekeeping has a lot to be desired. We asked for our room to be cleaned. We got some new towels and the bedspreads were straightened out. No vacuuming, no wash cloths no clean glasses. The so-washcloth queen bed was two twin beds pushed together with a very uncomfortable seam in the middle and individual blankets on each side. Would not be my first choice to stay at again visiting this city.

Restaurant on other hand gets 5 stars.

Partner

10/10

Exceptional

02 Jul 2026

Robert

Great location, close to everything. We had a large clean room with air conditioning and a fridge. It was great because there was a heatwave when we were there.

Partner

6/10

Pleasant

01 Jul 2026

Tommy

Restaurant AC was non existent and the wait staff could not get order correct.

Friends_and_family Friends

10/10

Exceptional

25 Jun 2026

Jordan

Great hotel, perfect location, good transport - helpful staff and clean rooms! Would book again!

Partner

6/10

Pleasant

24 Jun 2026

Yael

Nice hotel. air conditioner didn’t work well enough. No FIFA games available on room TV.

Partner

6/10

Pleasant

08 Jun 2026

Rhys

Hotel was nice but after staying for 5 days my work colegue and I wanted to checkout 2 days early and see another city. The hotel refused to provide any credit of any type, I am very dissatisfied with this outcome.

Business

6/10

Pleasant

01 Jun 2026

Gavin

Rooms was clean has mini bar but you have to ask for drinks. Staff helpful says parking 32 Swiss francs a night. Breakfast was generic nothing special air con was weak. Toilet in rooms right next to door so you have to go in and then close door and have your leg touching door…

Self

10/10

Exceptional

31 May 2026

Marie

No AC. Room stuffy. Otherwise lovely.

10/10

Exceptional

26 May 2026

Steven

Staff were excellent. Best breakfast. Highly recommend.

Self

2/10

Poor

26 May 2026

Kristen

Air conditioning did not work at all. There was not a pull out sofa as called out in the room details, it was a small pull out chair, which was not even twin size and very uncomfortable. No bedding provided for the pull out until requested, even though the staff was aware of the 3rd person in our room before check in. Parking area smells of sewage and there is no access via elevator from the parking area to inside the building, you have to walk up the ramp with your luggage outside and then into the lobby area of the hotel. Will not be staying here again, not worth the cost.

Family_with_children

4/10

Poor

25 May 2026

Calvin

The gentleman who check me in rushed me on, failing to properly lookup my membership, stating I should figure it out.

Self

10/10

Exceptional

20 May 2026

Amy

The breakfast was excellent and varies, something for everyone. Exactly what I expect of a Radisson Blue and why I choose to stay at them whenever possible. The pool was also nice and the rooms were clean and spacious.

Partner

8/10

Excellent

19 May 2026

Michael

The hotel was in a good location and pleasantly appointed, however the carpets in the hallways have several major worn spots and need replacement / repaired. If you happen to get room 316 please note, if you are a large person the washroom is difficult to enter. The door hits the toilet and only can be opened at most 2/3rds of the way. This made for a difficult entry and could be a potential safety hazard. For example if you had a nedical episode while on the toilet no one would be able to enter and assist. Major failing marks for this.

Friends

8/10

Excellent

18 May 2026

jodi

Breakfast had good variation, but the letdown was the pool only being available one day of 3 of the days I was there for maintenance.

Partner

8/10

Excellent

15 May 2026

Sheila

Friendly staff, clean rooms, breakfast available at a cost

Family

8/10

Excellent

11 May 2026

Anne

AC didn’t work on our room which was the main reason we left another hotel. The man at the front desk was a bit aloof and I had to ask 3 times for help, and he finally got us another room. No help was provided for our move and we’re older patrons. We had to move ourselves including 2 sets of stairs being the only access to the new room.
Close to restaurants and transportation and in a safe area.
Beds comfortable. Carpet on halls a bit worn. Nice lobby for an inner city hotel.

Friends_and_family Family

6/10

Pleasant

01 May 2026

Vitalia

No AC! Rooms are very stuffy!

Partner

10/10

Exceptional

30 Apr 2026

Jody

The location and pool were great

Friends

10/10

Exceptional

26 Apr 2026

Sandra

Comfortable suite, excellent location to the old town, shopping, restaurants and the Rhine!

Partner

6/10

Pleasant

10 Apr 2026

Stephen

Room was clean but had issues - lights that did not work, shower doors did not completely.

Partner

10/10

Exceptional

24 Mar 2026

Mark

Suite was very clean and comfortable. Location was easily walkable to old town Basel. Viking rep was on site. Would definitely recommend!

Partner

8/10

Excellent

22 Mar 2026

LISA

The bathroom was too small for two people.

Partner

10/10

Exceptional

20 Mar 2026

Marc

Great stay

Self

10/10

Exceptional

15 Feb 2026

Tomas

Very nice staff. Nice room. Very good location.

Self

10/10

Exceptional

07 Feb 2026

Denise

Staff was welcoming and extremely helpful

Leisure Partner

10/10

Exceptional

05 Feb 2026

Michelle

Very courteous staff, nice clean room with a comfortable bed, quiet and convenient, and the breakfast was wonderful. I had a pleasant stay and I would definitely recommend the Radisson Blu. Additionally, the restaurant is very nice and open late. Wonderful atmosphere and the food is beautifully presented. The chef takes great pride in showcasing his artistic talent. I had arrived late the first night and the charcuterie board was the perfect meal.

Business

6/10

Pleasant

22 Jan 2026

Daniel

Great location in the centre of Basel, not far from the main train station. Breakfast was excellent. Rooms clean and tidy. Shower a bit disappointing and the toiletries need a bit of upgrading.

Business

10/10

Exceptional

17 Jan 2026

Isabel

Clean great location walkable

Friends_and_family Family

6/10

Pleasant

28 Dec 2025

Christy

The heat didn’t work in the first room I was issued on 1st floor. And it didn’t work in the 2nd room issued on the 6th floor. Finally, the 3rd room, also on the 6th floor, worked. The front desk did everything they could to help, so I appreciate that. It was okay to stay in for a brief stay. Close to trains and to get to city center.

Leisure Self

10/10

Exceptional

27 Dec 2025

Shagun

The reception was extremely warm and friendly - helped us with an early check in and provided guidance to the city. I will stay here again when I am back.

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Minna

Excellent service and pool area

4/10

Poor

26 Dec 2025

Mandolin

1- early check in approved but room was not ready until 2 hours later. Then hotel tried to charge me for the early check in anyways.
2 - dirty appearing duvet (visible stains and dirt)
3 - chemical smell in room that was a mixture of soap / bleach
4 - sewer like smell in elevator waiting area
5 - dirty coffee maker in room

Leisure Partner

10/10

Exceptional

25 Dec 2025

Karice

Clean, modern, well-appointed rooms, walkable to many local attractions, and close to many places to eat. Overall excellent value!

Leisure Family

4/10

Poor

25 Dec 2025

Ume-Hani

The room was not cleaned properly despite me mentioning it on the second day. There were stains on the window sill, the toilet had limescale, and the rooms had a lot of dust. I emailed in advance to inform the hotel of my dust allergy yet only the bedding was changed but no extra care in cleaning despite mentioning at reception on the 2nd day. The room also wasn’t cleaned on the 3rd day for some reason.

Leisure Friends

8/10

Excellent

24 Dec 2025

Darren

Lovely room, very clean and spacious. The staff in the lobby were really friendly and helpful, was also impressed by their English! They helped us to book an early morning shuttle for the airport. We didn't use wider amenities as no time but would absolutely stay again..
Only downfall was no toilet paper and there was no milk! Tea and coffee provided by no milk.

Partner

10/10

Exceptional

23 Dec 2025

Melissa

Amazing staff. Very kind and welcoming.

Leisure Family_with_children

8/10

Excellent

19 Dec 2025

Rita

Clean room

10/10

Exceptional

19 Dec 2025

jason

It’s the first time I’ve visited the hotel, it’s in a good location, very clean and the staff were very friendly. The breakfast was very good, everything was topped up when getting low….!

Business

8/10

Excellent

17 Dec 2025

Sara

The staff were lovely and the hotel was in a great location. Room was lovely and clean with all you need. The walls are very thin and I could hear the person in the next room snoring on both nights and toilets flushing in the morning.

Business

8/10

Excellent

13 Dec 2025

aileen

Hotel was clean and close to shops bars and markets. Breakfast was good apart from over cooked bacon which was like eating leather. Staff were very friendly.
Would I stay there again, if they fix the bacon then yes I would

Leisure Partner

10/10

Exceptional

13 Dec 2025

Deborah

Lovely room, clean & tidy.

Friends_and_family Friends

4/10

Poor

12 Dec 2025

david

Room was small particularly the bathroom
Tv didn’t work and when it did the choice was very poor
Breakfast was extremely average for the price and coffee was terrible

Business

6/10

Pleasant

12 Dec 2025

Christopher Paul

Rooms were in a good condition but basic for a four star hotel. The pillows are small and uncomfortable. The lobby and bar areas feel much nicer compared to the rooms.

Leisure Family

10/10

Exceptional

08 Dec 2025

lindsay

Staff was amazing! Ayoub made sure everything was taken care of. Location is great not far from train and trams are right there to take you to all your destinations. Room is warm and comfortable and very clean 10 out of 10

Friends_and_family Family

8/10

Excellent

05 Dec 2025

Nissim

Nice hotel

Partner

4/10

Poor

29 Nov 2025

VLAD

We asked for early check in but had to hang out until the last minute.

10/10

Exceptional

28 Nov 2025

Matt

Clean and great location

Business

8/10

Excellent

27 Nov 2025

Tiffany

Staff great service:: Room was good :: nice bathroom

Leisure Self

6/10

Pleasant

20 Nov 2025

Sivagnanasundaram

Friendly staff

10/10

Exceptional

06 Nov 2025

Sital

Got a very large room (548) comfortable bed

Business

10/10

Exceptional

04 Nov 2025

Pauline

Spacious room but tiny bathroom! Staff were friendly and helpful.

Self

10/10

Exceptional

27 Oct 2025

Culley

Excellent friendly staff

Leisure Family

10/10

Exceptional

24 Oct 2025

Joy

The property was perfectly located to restaurants, shopping, and local sites. The tram literally picked up within feet of the front entrance. The single room was the perfect size for one. The room was clean and bed comfortable. The staff were professional and helpful. They spoke English and German. I would definitely stay here again.

Leisure Self

10/10

Exceptional

23 Oct 2025

Rebecca

The hotel was great, the restaurant staff were so friendly, and the food was excellent!! Would recommend this hotel to anyone needing a place to stay in Basel. Thank you.

10/10

Exceptional

15 Oct 2025

Thomas

Convenient location
Basel trams make it easy to get around

Leisure

4/10

Poor

03 Oct 2025

Kevin

Disappointing stay for a Radisson. Tiny, cramped room with barely enough room between bed and wall to open my suitcase. Very dimly lit with no overhead ceiling light and no light on one side of the bed. Room hadn’t been cleaned properly with papers and water bottle left in the desk. Very basic furnishings and interior that felt like a budget hotel.

Staff at reception and restaurant were very good and meal there was okay.

Business Self

10/10

Exceptional

29 Sep 2025

Polina

Very friendly staff

Leisure Friends

4/10

Poor

20 Sep 2025

Pi Chi

I am currently staying at this hotel, but my experience has been very disappointing. The room is not very clean, and the front desk staff are not very friendly. In addition, I had to pay $30 per night for parking, but the parking gate would not open even after I inserted the paid ticket. This caused a lot of inconvenience, as I had to wait for the staff to come and assist us, which took quite a long time.

Leisure Partner

10/10

Exceptional

16 Sep 2025

Chaoyuan

It's a nice hotel to stay at Basel, quiet and convenient with good breakfast. We highly recommend it to other travelers.

Leisure Partner

10/10

Exceptional

09 Sep 2025

Cynthia

Radisson Blu

We had a very nice sleep at the hotel, it was central enough for us to walk around the old town.

We did not have a good experience with some of the restaurant staff, one morning, completely empty restaurant we were ignored by a waitress as she cleared a table.
Even when I asked for two cappuccino and two croissants, she reply yes and continued to clean the table. Odd

Partner

8/10

Excellent

05 Sep 2025

Marie

Central location. Free local transport with the Basel card and the tram just opposite. The hotel is within walking distance to shops,
restaurants, local museums and attractions. Room spacious and clean with usual amenities. Good variety at breakfast. Will stay there again if back in Basel.

Leisure Family_with_children

10/10

Exceptional

26 Aug 2025

Sonja

Everything was great, it has a unique style for a chain, very comfortable. Loved that the windows properly opened. Free apples and candy a nice touch!
Only thing that was a bit annoying is that the pool and sauna was closed on Sundays.

Leisure Friends

4/10

Poor

25 Aug 2025

Marco

Disappointed with Bathroom Comfort

My wife and I stayed for 7 days in a Superior Room at the Radisson Blu Basel. While the room itself is fine, the bathroom is extremely small and uncomfortable — barely functional for a proper shower. It’s not what we expected from a Radisson Blu, especially considering the price we paid and our status as Radisson Rewards members.

The cramped bathroom setup has made our stay far less pleasant than it should be. We hope the hotel takes this kind of feedback seriously, because it’s hard to relax when basic comfort is compromised. We will not come back to this Radisson in Basel, although we are Radisson Rewards members.

8/10

Excellent

25 Aug 2025

Glenn

Very central hotel. The dining options are limited but there are numerous restaurants nearby. The hotel is slightly dated but perfectly comfortable. My standard room had the world’s smallest bathroom- think airplane toilet. The parking is limited and you may have trouble parking as larger SUVs tend to take up more than one space. There is however a parking garage nearby.

Leisure Family

10/10

Exceptional

12 Aug 2025

Edward

Great hotel

I have stayed at this in hotel many times but this time I was upgraded which was nice especially when your here in business and you want a little more room to relax, I would recommend Raddison Blu for future visits.

Business

10/10

Exceptional

06 Aug 2025

faina

Great hotel to stay with family, rooms are clean and spacious. Staff is very friendly and helpful.

Leisure Family_with_children

8/10

Excellent

06 Aug 2025

Satinder

It’s a good centrally located hotel about a 5 minute walk to the street of restaurants
The trams are near enough outside the door
Walkable from the station and shops
So on the whole good hotel

Business Partner

8/10

Excellent

03 Aug 2025

Mike

Everything was great except for the pool. Staff not very welcoming

Leisure Family_with_children

10/10

Exceptional

31 Jul 2025

Pedro Roberto

Very comfortable and near the station. Walkable to old town.

Leisure Self

10/10

Exceptional

31 Jul 2025

Johannes

Easy drive in from the airport. Walking distance to restaurants and various attractions. Great staff

Business

8/10

Excellent

31 Jul 2025

Michelle

The property says it has laundry facilities, but it does not. You can have your clothes sent out to be laundered but it will take 1-2 days.

Leisure Partner

10/10

Exceptional

29 Jul 2025

Michael

Good location to town and station

Leisure Family

6/10

Pleasant

28 Jul 2025

Dale

Air Conditioner fan did not work, No other rooms available, so they gave us free breakfast, and a fan, luckily it was not extremely hot at the time.

Leisure Friends

8/10

Excellent

25 Jul 2025

John

Nice hotel , great location, only bad points fridge didn’t work and air con was poor didn’t cool the room down.

Partner

6/10

Pleasant

24 Jul 2025

Christine

DIdn't feel that the staff were really interested. We were in a family room with 3 of us staying in it, it wasn't very big for 3 people and the 'air-conditioning' was very old fashioned and ineffective, all noise and no cool air coming into the room. Our daughter was unwell which I had mentioned and they didn't really care. She only really wanted to lie down as she had so little energy and maybe watch a bit of TV, but surprisingly for an international chain, with family rooms, there were only 2 English speaking channels on the TV (CNN and Bloomburg), I know that we wouldn't normally be staying in the room to watch TV when in Basel but these were our circumstances with a poorly daughter. We couldn't get the Netflix streaming to work either which was frustrating.
We ended up eating at the hotel, it was OK, very expensive, but probably on a par with other restaurants in the area. We didn't enjoy our stay I think mainly because we didn't feel welcomed or valued in any way as guests.

Leisure Family

10/10

Exceptional

20 Jul 2025

Claire

It is in a good location near restaurants and not to far from attractions

Leisure Family

8/10

Excellent

19 Jul 2025

Kevin

It was a nice hotel. Clean, quiet, and in a good location for walking in the city center. The only thing unfortunate was that they didn’t have a full restaurant, only a DYI pizza place and an inside convenience store.

Leisure Partner

6/10

Pleasant

15 Jul 2025

Leyton

Lacking customer engagement

Solid hotel and a fantastic location. However, it’s a bit sterile and lacks atmosphere. Not helped by the initial impression at check in, which was my worst check in experience of any hotel I’ve stayed at. Just very bland, not welcoming or engaging and lacked any warmth or providing local information or help.

Friends_and_family Family

10/10

Exceptional

14 Jul 2025

Leslie

Would 100% stay again and highly recommend

Amazing service - we arrived early for check in but they treated us royally, with discounts on museums and public transit, and access to the lounge and other amenities. They were super busy but still kind and attentive. Our room was modern, large and super clean, and the location was perfect.

Friends_and_family Family

10/10

Exceptional

12 Jul 2025

Harold

We had a wonderful stay in Basel at Radisson Blu. Special callout to the staff and manager (Aloub?) while there, very pleasant and supportive throughout our time in Basel.

Business_and_leisure Family

10/10

Exceptional

07 Jul 2025

Caerwyn

Excellent stay. Very helpful staff.

Leisure Partner

10/10

Exceptional

01 Jul 2025

malcolm

Nice and pleasant no problems

Friends_and_family Friends

8/10

Excellent

30 Jun 2025

Lisa

Comfortable, but AC was weak.

Rooms are really comfortable. However, we chose because it had AC in the summer and the units were mediocre leading to very warm rooms. Buffet was good, but more international than traditional Swiss breakfast.

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Harold

Nice location for walking to sights. Breakfast was good. Bathroom was a little on the small side.

Leisure Partner

10/10

Exceptional

20 Jun 2025

Connor

Perfectly Positioned and a lovely hotel

Great hotel, ideally located in the center of Basel.

Partner

10/10

Exceptional

17 Jun 2025

David

This is an ideal hotel, very well situated for transport, sightseeing and the main train station. Very good facilities, helpful staff. Superior room was excellent.

Leisure Partner

10/10

Exceptional

16 Jun 2025

Jamie

Friendly, helpful staff. Clean rooms. Clean hotel. Nice place.

Leisure

10/10

Exceptional

16 Jun 2025

Christoph

We had a wonderful stay. Thank you!