Krafft Basel

Switzerland , Basel
BASEL , Rheingasse, 12
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100 reviews shown

8/10

Excellent

29 Jan 2026

Andrew

Very pleasant hotel

Self

10/10

Exceptional

27 Dec 2025

Jesse

Amazing hotel in a great location. The river is on one side with nice views of the city, then you have the Christmas market on the other side during December. Super convenient location and you can get to anywhere in Basel taking the tram.

10/10

Exceptional

27 Dec 2025

Seth

The staff are phenomenal! Felt so welcome and extremely well taken care off.

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Joe

Great hotel

10/10

Exceptional

18 Dec 2025

Robert

Cool location, close to everything

Friends_and_family Friends

8/10

Excellent

12 Dec 2025

Jennifer

Staff was so pleasant and helpful. The hotel lounge and room were clean and decorated so nice for the holidays!!

10/10

Exceptional

09 Dec 2025

Nathan

Room was Spartan but clean and tidied up daily. Staff was excellent---always helpful and patient. Convenient public transportation stop and passes provided by the hotel. Only complaint was that the shower's floor was pretty slick; be careful!

Leisure Partner

10/10

Exceptional

05 Dec 2025

Deborah

Everything was perfect - even the weather for the time of year

8/10

Excellent

04 Dec 2025

Mary

Very walkable to Old Town. Nice hotel - great view.

10/10

Exceptional

02 Dec 2025

Gretchen

Beautiful and well located

10/10

Exceptional

02 Dec 2025

Jose

Excellent location , staff vey polite and helpful and the view was very nice

Business_and_leisure

8/10

Excellent

09 Nov 2025

Charles

large rooms. great river front location. old hotel.

10/10

Exceptional

07 Nov 2025

Mary

Spotless room ... amazing staff

Leisure Friends

2/10

Poor

03 Nov 2025

Mariluly

Duty rooms, no air conditioning and when you open window too much noise and smoking outside

8/10

Excellent

02 Nov 2025

Raymond

Great staff, clean rooms and in a good location.

Leisure Friends

4/10

Poor

02 Nov 2025

loammi

Room floors were dirty the whole stay , no AC in the rooms and had to leave windows open but very noisy street until 2 am
Staff was friendly
Not worth the money

Leisure Friends

10/10

Exceptional

31 Oct 2025

Darren

Very helpful staff. Beautiful location on the river. Construction on the street side but the hotel was great about providing information prior to arrival.

Leisure Partner

10/10

Exceptional

20 Oct 2025

Catherine

Good location

Business

10/10

Exceptional

19 Oct 2025

Catherine

Fantastic hotel

Business

10/10

Exceptional

18 Oct 2025

Tracy

Cozy and welcoming. Lots of places to shop and eat close by. Cant wait to come back

Leisure Self

10/10

Exceptional

13 Oct 2025

Frank

Great staff accommodating us with all our needs

Business_and_leisure Family

10/10

Exceptional

25 Sep 2025

Mark

Amazing Hotel that takes you back in time in the heart of old town Basel. Walking, restaurants, shopping all within short walking distance.
Wonderful staff were there if needed and assisted in all items we asked

10/10

Exceptional

17 Sep 2025

Daniel

Excellent

8/10

Excellent

14 Sep 2025

Michael

Cute hotel. Nice room. Great location.

Business Self

10/10

Exceptional

05 Sep 2025

Margaret

Great food and staff. Excellent all round. Beautiful view of River Rhine. Easy walk to old town.

Leisure Partner

8/10

Excellent

01 Sep 2025

Kathleen

Wonderful location, beautiful views, friendly staff, room was nice. My only negative comment would be the rooms were rather dark, need more lamps or overhead. We went during a hot spell but we were not expecting to no have air conditioning (we had a fan that helped some)

Leisure Friends

8/10

Excellent

27 Aug 2025

Georg

zentrale Lage, geschmackvolle Einrichtung, sehr guter Service,

Leisure Family

4/10

Poor

26 Aug 2025

Lindsey

Near water and bus but old and loud

Leisure Partner

6/10

Pleasant

26 Aug 2025

Paul

Great location with a view

Hotel was clean and well located,
It’s a bit awkward getting into the entrance to the hotel, steps and a small door if you have luggage
No fridge or coffee or tea in room
Room had a lovely view of the Ryan river but bear in mind restaurants are below and at night you need to close the windows for the noise
And room only had a fan no ac

Partner

10/10

Exceptional

23 Aug 2025

Manuele

The building is amazing.
Staff is impeccable.

Business_and_leisure Friends

10/10

Exceptional

07 Aug 2025

jeannine

Loved the location. We were there for National Swiss Day and ate at the restaurant where we had great food and a front row seat for the fireworks.
The staff could not have been more pleasant. They shifted our dinner reservation at the hotel restaurant and provided recommendations for other places. They provided coffee service on each floor.
The Hotel is older and could stand newer furnishings, but has character and the beds were comfortable. There is no air conditioning, but we were comfortable even in early August.

Leisure

8/10

Excellent

17 Jul 2025

Yahya

The location is great. Breakfast is good. The staff are very friendly and helpful, especially Victoria, she is wonderful. However, the property is very dated, no air conditioning, my room was very small and very basic. The bathroom, which seems it has ben recently renovated, is too small even with the sliding door solution. I don't really know how this hotel was classified as a 4-star hotel.

Leisure Self

4/10

Poor

25 Jun 2025

WAI

Hotel have restaurants in outside
Very noisy in night time
Can’t sleep well
A lot of fly in the room because the window don’t have screens
Feel not comfortable
The weather is hot but they don’t have AC so we need to open the window but no screens in the window
A lot the fly come in the room
Can’t sleep well

Leisure Family

10/10

Exceptional

17 Jun 2025

Lee

I would highly recommend this hotel

Leisure Partner

4/10

Poor

14 Jun 2025

Maureen

Leisure Self

10/10

Exceptional

02 Jun 2025

Judith

The staff was friendly and helpful. The location was great, close to the tram and scenic walks along the Rhine River.

Leisure Self

6/10

Pleasant

28 May 2025

robert

It would have been fair if the hotel shared that there is ongoing construction all around the property from 6 am-6 pm. Rooms facing the city is extremely noisy. After hours until 3 am we heard excessive noise from the bar patrons next door. I requested the river side before we arrived but they were not very helpful after the reservation was made.

Leisure Partner

10/10

Exceptional

26 May 2025

Chanda

This was a really great hotel, artistic, roomy, great location but beware construction on the city side was noisy. We had to keep the windows closed.

Leisure Family

10/10

Exceptional

11 May 2025

Mark

The Krafft Hotel is a supreme example of preserving something with older charater but at the same time making it fresh, clean and up to date. It has great character. The staff were very helpful and as good as any hotel I have stayed at. The cutomer service was exemplary. Overall, our stay could not have been better.

Business_and_leisure Friends

10/10

Exceptional

01 May 2025

Tonia

Beautiful building, and view of the river, wonderful restaurant, magnificent breakfast. Close to main transportation lines.

Leisure Partner

10/10

Exceptional

02 Apr 2025

James

Wonderful hotel

Friendly and accommodating staff, without exception. Large rooms, enough for our four bags. Left my credit card at reception and they quickly called me and got it to our friends for delivery to us. All very helpful. Highly recommend this WWII era yet updated hotel. And great location!

Friends_and_family Friends

8/10

Excellent

30 Mar 2025

Shari

Stay was just what I expected.

Leisure Family

10/10

Exceptional

28 Dec 2024

Jamie

Really pleasant stay

10/10

Exceptional

16 Dec 2024

Julianne

Cozy, well appointed and great location. I felt the Krafft had anticipated every comfort. Also, great location on the Rhine near the cultural center of Basel.

8/10

Excellent

08 Nov 2024

ROWlAND

Great hotel with a wonderful old age feel

Leisure Partner

10/10

Exceptional

17 Oct 2024

kevin

Friendly staff, cleanliness, great location,

Leisure Friends

6/10

Pleasant

05 Oct 2024

steve

Good location, beds are strange

Leisure Family

4/10

Poor

26 Sep 2024

Teresa

Check in by an unfriendly, subtly condescending staff member. Room was on the city side on the first floor above the street. Smokers below on the street caused room to smell like cigarette smoke all night. Noisy room with construction sight directly across a narrow street. Small bathroom. Best part of our two night stay was the beverage center on each floor. Would not recommend this hotel.

Partner

10/10

Exceptional

10 Sep 2024

Nanette

Great location on the river. Historic building. Friendly staff!

10/10

Exceptional

28 Aug 2024

Maranda

Love the hospitality of the staff- friendly, helpful and professional. I just wish they had the door sign requesting privacy- the cleaning staff opened my door twice while I was in my room.

Business Self

10/10

Exceptional

27 Jun 2024

Bradley

Great location

8/10

Excellent

25 Jun 2024

Thomas

Basel Baptism

Comfortable older Hotel. Served our needs. We had the city side room so with the windows open there was noise into the late part of the night.

Friends_and_family Family

10/10

Exceptional

23 May 2024

JUDITH A

The staff was so helpful. Especially Belinda! The room was bigger than expected with windows that opened!

Leisure Friends

8/10

Excellent

22 May 2024

Daniel

Room had a wonderful view of the Rhine

10/10

Exceptional

18 May 2024

Iman Issa

Nice location, close to everything helpful stuff. I enjoyed my time in Basel

Business_and_leisure Self

6/10

Pleasant

15 May 2024

ALEJANDRINA

I stayed in a single room, and I didn't expect it to be so tiny. It doesn't have a closet. If you are a light sleeper you have to know it is noisy. You can hear people from the street, and upstairs neighbours walking.
It is very well located, everything important is walking distance. A bus station that takes you to the train station just 1 min away. The staff is very nice. They have tasty snacks and coffee in every floor.

Leisure Family

10/10

Exceptional

13 May 2024

donald

Staff members were great!!

Leisure Partner

8/10

Excellent

13 May 2024

Viorica

Historic property well maintained. The only negative squeaky parquet floors

Leisure Family

10/10

Exceptional

11 May 2024

Helene

Lovely hotel on the Rhine

Lovely hotel beautiful location. Only caveat is steep stairs at entry

10/10

Exceptional

23 Jan 2024

HUSSAM

Very nice

Leisure

8/10

Excellent

25 Dec 2023

JOSHUA

We had the premium room on the roof with a huge bathroom and bathtub. Room was always the right temperature with a big covered balcony. No minibar/fridge but had a coffee machine and hot water maker in the room
Parking was a bit difficult but the staff went above and beyond to figure it out for us. Very close to all of downtown Basel. Small, very basic breakfast for 20cfh per person is not worth it but all in all very nice quiet hotel on the water. Once again, amazing staff.

Leisure Partner

10/10

Exceptional

02 Dec 2023

alec

Beautiful

10/10

Exceptional

26 Nov 2023

Lauren

Great smaller hotel right on the Rhine River in Basel with perfectly located within a short walk to the old town and many attractions. During our stay the annual Christmas market was just outside which was quite fun but did make accessing the hotel require a block or two walk with our luggage. We enjoyed a penthouse suite which didn't have much of a view but was spacious, clean and very quiet for a restful night's sleep. We'd certainly consider a return visit.

Leisure Family

8/10

Excellent

24 Nov 2023

Richard

Nice old world property, in great location with great views over the river. Coffee, water and snacks available on each floor for guests included in price.
Staff very friendly and helpful.

Business Self

6/10

Pleasant

31 Oct 2023

Verified traveler

Not sure how it is 4 stars

The room was not clean at all. Dust in many places, a lot of hair in the bathroom.
There is no fridge, kettle, coffee maker in the room. Instead, they were very proud of their shared facilities and explained how you could sit and read and have a cosy time. However, the \"space\" is at the stairwell, and our floor had one chair to sit on. There were not enough clean cups and tea spoons, most of the tea canisters were empty. The fridge was crowded by another guest's champagne bottle and take-away box (the fridge was very small and shared by the whole floor).
A few days before our stay the hotel sent an email to let us know that there would be a street party on the weekend of our stay. 1) the email was in german only, so I could only halfway understand it and 2) if I had known sooner than a couple of days before then I would have rebooked to another hotel. As such, there was nothing we could do and the extremely overexcited woman in reception simply offered us some earplugs and advice us that staying in the city is expected to be noisy. And it was :(
The most important advice for breakfast is: Get there early. The first day it took almost 30 min to get a small cup of coffee and the food was not all restocked. Furthermore, it looked rather \"worn\" since it was a buffet and had had many \"hands on it\" before us. The next morning we had to get up early for a flight and the breakfast was actually a pleasant experience.

Partner

6/10

Pleasant

09 Oct 2023

Charles

The staff was so helpful and friendly. We had an amazing view of the river! There were a couple of things that were an issue: the bathroom was so tiny- you couldn’t do anything at the sink without getting water all over the floor. The toilet was so close to the shower that I kept hitting my leg and knee on it while trying to clean off. I finally learned my lesson and stood sideways and cleaned off. The pillows were so flat that I found folding it up helped the first night. Then, I requested a second pillow which helped a bit. The bed was comfortable, though. The room was a bit too sparse. Overall, a pleasant staff, a decent breakfast (great cup of coffee), and great view of the river but next time in Basel I will probably opt for a different hotel.

Leisure Partner

10/10

Exceptional

18 Aug 2023

Daniel

Easy to reach using bus and tram

Leisure Family

10/10

Exceptional

14 Aug 2023

Leticia

Everything was great about this hotel. Location, staff and room. The hotel is a historical landmark in the city and I highly recommend. We only stayed one night to catch our river cruise the next day, however we wished we had stayed a couple more. Next time!!

Leisure Family

10/10

Exceptional

14 Jul 2023

KENNETH

Nice location along the river

Very nice hotel in a convenient location. Rooms were all updated, while common areas had a nice historical feel. The only negative on a hot day was no air conditioning. Staff was very helpful and pleasant.

Partner

8/10

Excellent

08 Jul 2023

Suzy

This was a cute little hotel right along the River in Basel. The staff were very friendly upon check in and even let us check in super early, like noon! We could walk to many cool spots from here and really enjoyed the local nightlife along the river. Our room was large, it felt like an apartment! We liked the towels in the waterproof dry bag if we had wanted to float the river. Close to lots of restaurants and shopping.

10/10

Exceptional

30 Jun 2023

Daniel

The staff was amazing!! Being able to walk out the door and swim in the Rhine was an experience we will never forget.

Leisure Partner

10/10

Exceptional

19 Jun 2023

Andrew

Great location with friendly staff and comfortable room.

Leisure Friends

10/10

Exceptional

19 May 2023

Linnea

I asked for a room overlooking the River and was able to enjoy not only what I could see, but also hear because the water was very high and moving fast so the current made a continuous rushing sound. It was a beautiful sensation. The staff were so helpful in explaining the transit system and how to reach all the important sites. Their language skills were exceptional.

Leisure Self

8/10

Excellent

02 May 2023

James

Great location! Basel is a wonderful town!
We were disappointed to find our room at the back of the property was a laneway, with a number of bistros that were open late, even on week nights!

Leisure Partner

10/10

Exceptional

04 Apr 2023

Angela

Loved the Basel Krafft Hotel!! Lovely accommodations- both room and common areas, great breakfast and super- friendly staff. Perfect location for sightseeing or just relaxing!! Will definitely stay again if ever fortunate enough to be back in Basel!!!

Leisure Partner

10/10

Exceptional

01 Mar 2023

Erin

The staff went above and beyond to make sure I was welcome and comfortable. There were so many thoughtful inclusions, like a water jug in the room and filtered water tap on every floor. The room was comfortable and had great views of the river.

10/10

Exceptional

14 Feb 2023

vanda

Little jewel!

Business Self

10/10

Exceptional

01 Dec 2022

Elizabeth

Charming, quirky and historic, near the middle bridge and great shopping.

Leisure Family

4/10

Poor

20 Nov 2022

Wilson

Stayed there before but this time was not happy with the room.

Business Self

6/10

Pleasant

14 Oct 2022

Marta

Room very small for asking price, no still water provided.

Self

10/10

Exceptional

12 Aug 2022

Lisa

Great location, very hospitable staff and delicious breakfast buffet included with room.

Leisure Self

10/10

Exceptional

01 Jun 2022

Nabil

Nicest team ever. They went out of their way to help in many ways.

Business

10/10

Exceptional

26 Dec 2021

Ellis

Personal service. Great food in the restaurant. Easy to get to from the train station, take tram Rheingasse 8. You have a great view of the Rhine river. Excellent restaurants are near hotel.

Leisure Self

10/10

Exceptional

09 Dec 2021

gabriela

Location

Leisure Self

8/10

Excellent

01 Oct 2021

Maurits

Unique admosphere

Business_and_leisure Family

6/10

Pleasant

09 Sep 2021

RICHARD

Great location and views. Big room. But fir one night over 400 dollars and no air conditioning I get that not every older building will have it but it was not comfortable. Also Very loud live band playing outside on a weekday with travelers needing to sleep. If I’d known I would not have stayed here.

Leisure Partner

10/10

Exceptional

09 Jun 2021

Jimi

Krafft Basel

Very nice hotel, with amazing view to the river.
Good food in the restaurant and very helpful personel

Business

4/10

Poor

07 Feb 2020

Verified traveler

The property should really notify guests that they have 2 properties. One being 4-star and another being 3-star. Instead they tell you they have River-view and City-view without differentiating the City-view is 3-Star. The site only lists the 4-Star rating. In addition, the City-view rooms are covered in scaffolding and workers arrive to make noise before 7:00 AM. Luckily the entire city goes to sleep by 9:00 so there's no reason to wake late.

Business Self

10/10

Exceptional

25 Dec 2019

Daniel

Fantastic!! Great staff. Incredible location. Pay the extra for a river-view room.

Partner

6/10

Pleasant

03 Dec 2019

Verified traveler

Average with Great View

Busibess stay. Inconveniet location zero parking

Business

6/10

Pleasant

26 Nov 2019

Verified traveler

The rooms and especially the bathrooms are tiny. They’ve been upgraded since I was last there and I realise the space is what it is but I did fight with the shower doors. The staff are pleasant enough however at check-in I was ignored for a while by the guy on the desk until he was ready to speak to me. Also no offer with luggage which would have been appreciated since my room was a few floors up a lot of stairs.

Business

10/10

Exceptional

11 Nov 2019

Suzan

Sweet little village street. I enjoyed seeing families out on a Sunday afternoon enjoying themselves. I was able to watch from my open window.

Leisure Friends

10/10

Exceptional

11 Nov 2019

Verified traveler

Great location, friendly staff. Good value. Easy access to many Basel sites

Business_and_leisure Partner

4/10

Poor

07 Nov 2019

Would not recommend

Not clean, did not like the entrance as they took me to the back side of the hotel. Not comfortable.

Business

10/10

Exceptional

04 Nov 2019

Xue

Great hotel! Avoid cityview recently! Please read.

This hotel has a really good location. It is along Rhein River and next to the bridge to the city center. There is a tram station near this hotel about 1min walk, and you can have a Basel card which can take trams free for a month and has discount to visit museums. They have free water, sparking water, tea, coffee, boiling pot and fruit on each floor. Staff there are very friendly and speak good English. My room is a single bed room; it is small but very comfortable. There is only one downside of this place, which is noise. Recently, there is a construction site on the backside of this hotel. I stayed in the room with city view, however, there is no city, just a higher building on the back and is under construction. They start to work from 8am to 6pm, but I believe that they started earlier than that, because I stayed here for an academic conference, so I need to get up really early for 8:30am plenary talk. I remembered that I was awake because of the noise from outside. They used a huge vacuum to clean the construction site and throw the table, and other large furniture from 3rd floor(4th floor in US, because 1st floor is their ground floor) and above to a truck on the street. That sound is unforgettable and scary. The guy next to my room snored really loud during the night, and sing in the early morning. I would be really pissed if I was not so tired and had to get up so early. I think river view room should be much better. Overall this is a really good hotel.

Business

10/10

Exceptional

02 Nov 2019

Bob

Well kept property. Excellent breakfast. Friendly staff.

Leisure Self

10/10

Exceptional

16 Oct 2019

Bassem

Very nice hotel on the Rhine.