J
Worst hotel ever in a nice location
We spent 2 days in Bienenberg Hotel. On arrival, we were asked whether we would be willing to take breakfast late, as that would allow personnel to come to work later. After recovering from that surprise, we had dinner in the restaurant. When we mentioned that the whipped cream in our desert was tasteless, the waitress replied that \"In Switzerland, whipped cream has no taste\". When we complained that there was a heavy deposit in the bottom of our glass of wine, we were told that that is normal. And finally, in the evening, when we came back from a walk and asked the person, standing at the bar, if we could have a drink, he replied, that his working hours were over and that anyhow, it was not his job to serve clients, after which he walked away, leaving us standing there, thirsty. All in all, a nice hotel in a nice location. But personnel is way below any standard.
