Name: Baymont by Wyndham Mason
Address: 2793 Waterpark Drive, Mason, 45040, US

2/10

Poor

02 Aug 2026

Lynda

Our room stunk, meaning it had an awful, musty smell. The faucet on the sink was loose and it was hard to turn the water on/off. We had 1 very small shampoo and lotion for 4 people. I asked to have our room changed because of the smell and was told they had no rooms available. He gave me a can of air freshener, and told me I had to speak to the manager the next morning!
The manager had breakfast duty and was the only staff there. He told me he couldn't talk, and walked away. I tried 2 separate times to talk to him with the same results....he walked away! Absolutely the worst experience ever. DO NOT RECOMMEND.

4/10

Poor

31 Jul 2026

Amanda

While I understand that a continental breakfast excludes heated items, having a waffle maker and some biscuit and gravy was nice... Unless you are gluten intolerant. There was nothing I could eat here other than the eggs and because utensils were swapped... I couldn't even enjoy that.

The room was okay, aged, and poorly maintained (maybe a new maintenance person). The shower stuff didn't match and also didn't have a security wrap on top of the bottles, so I couldn't tell if they were new or if they were just refilled and put back. The towels had obvious stains on them and needed a good hot bleach and bake session to whiten up again.

Bed had some stains on the sheets and we ended up taking them off and using the loose sheet instead. No sign of bed bugs.

Didn't go to the gym or the pool but could smell the chlorine outside the building properly for the pool. Kids seemed to be enjoying themselves though.

Overall, if it were just me I don't think I would have been as warmly welcomed or talked to as they were with my partner. The front desk asked him what HE needed and he ended up pointing to me and stated I was the paying customer. They didn't ask what I needed.

Overall, cheap cost and a quick flip from Kings Island. If you're budgeting it works. But no coffee maker was to be found in my room. Heartbreaking.

6/10

Pleasant

30 Jul 2026

Jeremy

We (and others) had to stand at the front desk for several minutes before someone came to check us in. Upon arriving in our room, the front panel of the vanity was missing and leaning against the wall in our closet area. They did have some hot breakfast items which was a plus since I was only expecting a continental breakfast but there was a sign say no breakfast items were allowed in the rooms, where there are tables within the rooms to eat at. If you’re just going there to sleep, it definitely works. The bed was comfortable and I had no issues in that regard.

10/10

Exceptional

28 Jul 2026

Jeffrey

great place for the price, good size rooms, and comfortable beds

10/10

Exceptional

28 Jul 2026

Jessica

Clean

10/10

Exceptional

26 Jul 2026

Michelle

The rooms were very clean. The beds and pillows were very comfortable in both indoor and outdoor pools were in great shape. The hotel located in Cincinnati is close to many attractions such as the zoo the Underground Railroad for Cincinnati Museum in Kings Island. The hotel is also close to many restaurants and gas stations that were very convenient.

2/10

Poor

26 Jul 2026

Rhonda

Drove in for my Aunt's Celebration of Life, and we arrived at a nasty hotel! First, the television was a 32\", and not even a smart tv! There were cockroaches on our bathroom counter. Dirty towels with stains folded up on the rack. We were so angry that the front desk offered to move us. They moved us across the hall. What a joke! The next room they moved us to had many issues as well. The bathroom sink never would drain! I had to clean the vents in the air conditioner in the bath tub, because they smelled like skunk and were coated with debris! After the cockroach incident, we were too afraid to even look at the complimentary breakfast. The halls and steps were filthy. Slow moving elevator that made us so nervous we took the steps. The online pictures are not recent. Never been so disappointed!

10/10

Exceptional

25 Jul 2026

Christopher

Friendly staff and a very well stocked breakfast area

8/10

Excellent

23 Jul 2026

Suzanne

The room was clean, breakfast was excellent with a good variety of breakfast options. The man who operated it was definitely on top of things. Enjoyed the visit and would stay there again.

10/10

Exceptional

21 Jul 2026

Heather

I’ve stayed in a few hotels in my lifetime and I can honestly say that even tho this one might have been a little older (most of them are unless you want to spend over $500/night) it was definitely one of the cleanest. We didn’t eat the breakfast but it looked like a lot of options. We didn’t swim in the pool but it looked cleaned. The beds are what made us happy. It looked like they were regularly checked and the pillows were amazing! The staff were friendly and helpful. Our whole stay was better than any recent experiences I’ve had lately.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Jessie

The indoor pool was a hit for my grandkids especially since we were rained out at kings island

Family_with_children

8/10

Excellent

19 Jul 2026

Kelly

It's close to Kings Island and was the cheapest hotel I found, the complimentary breakfast was slim.. toast, waffles, chocolate chip muffins..

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Katherine

We wanted a budget-friendly place to stay in Mason that was clean, had cold A/C, and included breakfast, and this was exactly that!

The building could use some updates, and the gym was limited with a few machines not working. The common areas and elevator weren’t well air-conditioned.
However, our room was clean, and once we turned on the A/C, it was incredibly POWERFUL. Housekeeping refreshed towels, emptied trash, and restocked toiletries daily.

Breakfast had something for everyone: biscuits and gravy, sausage, waffles, cereal, bagels, bread, hard-boiled eggs, coffee, and juice. Everything stayed well stocked, and coffee was available anytime.

I didn’t use the indoor pool, but my kids enjoyed it and said it was small but nice.

Midway through our stay, we booked a second room, and the staff placed it right next to our adult children’s room, exactly as we hoped.

I’d read reviews about an unfriendly manager, but I had a different experience. He helped us check in and arrange the adjoining rooms. He wasn’t rude, I think he just doesn’t suffer any fools. This hotel knows it’s a great value for families. It stayed busy our entire visit, which says a lot.

It’s close to restaurants and Kings Island, and we’d definitely stay here again!

Family

10/10

Exceptional

15 Jul 2026

Katherine

We wanted a budget-friendly place to stay in Mason that was clean, had cold A/C, and included breakfast, and this was exactly that!

The building could use some updates, and the gym was limited with a few machines not working. The common areas and elevator weren’t well air-conditioned.

However, our room was clean, and once we turned on the A/C, it was incredibly POWERFUL. Housekeeping refreshed towels, emptied trash, and restocked toiletries daily.

Breakfast had something for everyone: biscuits and gravy, sausage, waffles, cereal, bagels, bread, hard-boiled eggs, coffee, and juice. Everything stayed well stocked, and coffee was available anytime.

I didn’t use the indoor pool, but my kids enjoyed it and said it was small but nice.

At the end of our stay, we booked a second room, and the staff placed it right next to our adult children’s room, exactly as we hoped.

I’d read reviews about an unfriendly manager, but I had a different experience. He helped us check in and arrange the adjoining rooms. He wasn’t rude, I think he just doesn’t suffer any fools. This hotel knows it’s a great value for families. It stayed busy our entire visit, which says a lot.

It’s close to restaurants and Kings Island, and we’d definitely stay here again!

Family

6/10

Pleasant

14 Jul 2026

Karrie

The breakfast was not what I expected. The place needs some work and it smelled of smoke.

10/10

Exceptional

14 Jul 2026

Bridgette

Hotel was clean. Staff was friendly. Continental breakfast was good.

Family_with_children

8/10

Excellent

14 Jul 2026

Brian

Every thing about the room was more than suitable. It was clean and comfortable. I’m not sure if my room was near the sewer, but the bathroom always smelled like someone had just used it. It was the first thing we noticed when walking in. Other than that, everything was great!

Partner

8/10

Excellent

13 Jul 2026

Keith

OK to stay at. Breakfast mediocre.

4/10

Poor

12 Jul 2026

Kevin

Will not stay there again.

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Michael

Tv didn’t work

Family

2/10

Poor

05 Jul 2026

Quantesa

Pool was nice...the first front desk person was nice when checking in but after that staff was kinda rude... breakfast wasn't great then have someone watching you eat and can't eat in room was very uncomfortable...would not take there again...but it was close to king Island

Family_with_children

10/10

Exceptional

04 Jul 2026

Beverly

Very family friendly and affordable with hot breakfast included and 24/7 complimentary coffee. Polite staff and amazing beds! We were vert pleased with this hotel! Badminton Wyndam is going to be our regular home away from home when visiting Kings Island as it is just around the corner!

Family

6/10

Pleasant

04 Jul 2026

Jason

The main corridors in the lobby area did not have air-conditioning. It was warm. It was just ran down and not maintained properly but other than that it was OK if you’re just need a nap, but definitely not a destination. I would recommend if you’re going on a vacation or something like that with family

Friends

6/10

Pleasant

03 Jul 2026

James

Room had a musty smell like mold was in the walls. No coffee maker in room.

10/10

Exceptional

02 Jul 2026

Randy

Very comfortable bed for a good night's sleep.

Self

10/10

Exceptional

29 Jun 2026

Anderson

I loved my time there, it was great.

Partner

4/10

Poor

29 Jun 2026

Matthew

Great location, but way outdated and not well maintained

Family_with_children

4/10

Poor

27 Jun 2026

Danielle

The gym has equipment but it doesn’t work and the pool is murky and the paint is peeling off the bottom of the pool and on the top of the edge of the pool has so much mildew that people actually sign their names on it . The room had hair left in the shower and the hot tub that was in the room wasn’t cleaned in a long time

Partner

2/10

Poor

25 Jun 2026

David

WHAT A JOKE... I would NEVER return to this property... I'm embarrassed that Baymont is associated with it. Everything was dirty and old. And they\"ran out\" of Saudage on breakfast...

Family_with_children

6/10

Pleasant

21 Jun 2026

Dana

Short staffed. One person working both desk and breakfast area. Bath commode had no lid.

Family_with_children

10/10

Exceptional

21 Jun 2026

Theresa

Everything was great and staff was very friendly

Partner

8/10

Excellent

20 Jun 2026

Deborah

Could stand to be updated. Ok for the price

Friends_and_family Family

8/10

Excellent

17 Jun 2026

Chris

Very quiet hotel, will stay there again.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Gary

This is my go to any time stay Mason quiet close to everything. And overall good place stay

Friends_and_family Family

2/10

Poor

14 Jun 2026

Stanley

Hotel was dirty, unmaintained. Staff was extremely rude and inhospitable. Room had tons of unrepaired damage from previous stays. Bathroom was filthy. Dirty handprints on the room walls. Bedding was stained. Fridge barely worked. Everything was outdated except for the kobby and the pool area. Elevator had no inspection certificate and when asked they laughed, it smelled like a burning belt when it was moving

Friends_and_family Family

8/10

Excellent

12 Jun 2026

Erin

The room was very clean as was the rest of the hotel, there was a smell on our floor for a little while they cleaned the carpet other then that it was a nice stay and breakfast was also included which was nice.

Partner

6/10

Pleasant

09 Jun 2026

Deborah

Property needs updated. Pool needs repaired and painted

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Michael

For an overnight stay it wasn’t bad, but I wouldn’t stay for more than a couple of nights.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Nancy

There are no clean room services during my 3 days stay. There were bad smells in the room all along. Breakfast is very simple. I think it is not worth the money I paid average around US$110 per day.

Self

10/10

Exceptional

05 Jun 2026

Amanda J

The staff is always very nice and helpful

Family_with_children

4/10

Poor

05 Jun 2026

Matthew

It was fine for one night and the price was dirt cheap. The hallways and elevator now a very odd smell and our room sink was covered in hair. The lamps we also rather dirty.

Partner

8/10

Excellent

26 May 2026

Debarati

Overall good. Great location.

Partner

10/10

Exceptional

25 May 2026

David

Great room close to kings island

10/10

Exceptional

25 May 2026

Christopher

More different options for breakfast but it was great

6/10

Pleasant

22 May 2026

Tiffany

The staff when we checked in was very nice and welcoming. The staff when checked out was completely ignoring me was too busy on his phone to pay attention to me standing there to ask a question and check out. Room had stinky stuff on the stand and had blood stain or something on the bed sheets. Rooms are outdated but worked for what we needed for a quick stay.

Family_with_children

10/10

Exceptional

19 May 2026

leo

yes

Partner

10/10

Exceptional

18 May 2026

Jose

Good and clean

Family_with_children

10/10

Exceptional

16 May 2026

Vasant

Clean rooms. Staff service great.
Breakfast average ( needs little improvement)

Friends

8/10

Excellent

13 May 2026

Mark

We arrived later then planned. The man behind the desk checked us in. I had to tell him that we had a dog, even though she was with us. He charged the pet fee and gave us the key to the room. We proceeded to our room on the 2nd floor, even though a 1st floor room was requested. We opened the door and to our surprise someone was occupying the room, Luckily, they were not there. We returned to the front desk and explained thee situation. the man seemed puzzled but gave us keys to another room. That room was OK, definitely not a deluxe king room as requested. It seemed to be missing furniture. We got ourselves situated.
The next morning, we tried to sleep in after our late arrival but were awakened by the maid staff, We asked if they could come back later, but they entered the room, with us not dressed, and cleaned the room (bumping us several times because we must have been in their way. Once they left, we got ourselves ready with a very small piece of soap, The rest of the day went alright.
Before going to bed, we decided to skip room service in the morning and called the front desk to let them know. The staff member stated that it was all set. Yet, the next morning again, the maids knocked on our door. We had not even woken up yet. I raised my voice and told them NO room service was needed,
Thank goodness we were leaving the next morning so we were up and left at the designated time.
This hotel was close to the relatives we were visiting. Not sure if we would go back there.

Partner

8/10

Excellent

28 Apr 2026

Carl

‘

Self

10/10

Exceptional

26 Apr 2026

Joseph

Great customer service but needs updates to looks and furniture

Partner

6/10

Pleasant

23 Apr 2026

Jackie

The room was outdated for the price a I paid I expected a more nicer room
The breakfast was good I love those waffles

Friends_and_family Friends

8/10

Excellent

22 Apr 2026

Sara

Decent place to sleep for the cost. Wasnt expecting much. Breakfast was the same both days with waffles, biscuits and gravy, hard-boiled eggs, cereal, bagels, etc. My room amenities lusted a coffee make but there was not one in the room. The elevator feels a liitle sketch and allows no more than 4 people at a time.

Friends_and_family Family

6/10

Pleasant

21 Apr 2026

Kenneth

Didn't use AC or heat. Breakfast was fine. Hotel shows heavy use.

Partner

10/10

Exceptional

20 Apr 2026

Kailee

Wonderful sweet staff

Self

8/10

Excellent

18 Apr 2026

Scott

Clean room, no bugs, hot breakfast, friendly staff, good prices, and a warm pool.

Friends_and_family Friends

6/10

Pleasant

14 Apr 2026

Matt

Front desk was pleasant with his help. Overall the room felt unclean. There random stains on the walls. The breakfast had less offerings than expected, but it was adequate.

Family_with_children

6/10

Pleasant

12 Apr 2026

Cheryl

Could not even get breakfast. To many people were waiting on waffles. Then sign said do not take food to room. Well I have a autistic son and we prefer to eat where he is comfortable. The area to eat was just to crammed. So we wouldn't eat there. Then the place smelled like weed. So disgusting. Definitely the first hotel I have stayed in and would not do it again. I understood I got the most affordable but was not satisfied. And no coffee pot in the room. First place I have been to without coffee in room.

Family_with_children

10/10

Exceptional

12 Apr 2026

DENICE

I wasn’t expecting the hotel to be as nice as it was. My room was very spacious compared to other hotels and very clean. Wow the furniture is all not new and updated I don’t care about those things and the front staff wasn’t warm and friendly but I think that’s a cultural thing. I highly recommend this hotel for the price

Self

10/10

Exceptional

01 Apr 2026

Traci

My stay was awesome. The staff were helpful with great energy. I had no problem with cleanliness or other things mentioned in previous comments. Aside from it being outdated, it is good for a nights stay.

8/10

Excellent

29 Mar 2026

Ron

Yes

Partner

6/10

Pleasant

29 Mar 2026

Margaret

Needs updating

Partner

6/10

Pleasant

29 Mar 2026

Amber

Breakfast was trash

Friends_and_family Family

8/10

Excellent

23 Mar 2026

Joshua

Noisy at night, basic rooms

6/10

Pleasant

22 Mar 2026

tessa

Nice

4/10

Poor

19 Mar 2026

Dallas

The whole entire reason we went to the hotel was to use the indoor pool which they did not inform us was under construction. The floors were not very clean either.

Family_with_children

10/10

Exceptional

17 Mar 2026

Adam

Great place

10/10

Exceptional

15 Mar 2026

José

Good conditions, only need more cleaning

Self

8/10

Excellent

15 Mar 2026

William

Staff were great! Note no coffee pot in room, pool out of order, if those matter to you. Only 2 towels for 3 guests, and it was evident they were trying to use air freshener to cover up pungent hallway smells. Overall not bad, but not the best $70 motel I’ve stayed in either.

Friends_and_family Family

8/10

Excellent

14 Mar 2026

Avinash

Yes

6/10

Pleasant

08 Mar 2026

Penny

Pool was closed. I went there for the pool.

Pet

4/10

Poor

01 Mar 2026

Jametria

The bathroom was flithy! Charged a deposit when I arrived @ the property even thou I prepaid. Did not refund deposit. I had to call my credit card company. The manager @ check in was rude.

2/10

Poor

24 Feb 2026

Carl

Nasty noing like photo..

Self

10/10

Exceptional

23 Feb 2026

Gina

Nothing

8/10

Excellent

18 Feb 2026

Kelly

The Jacuzzi tub was actually very clean this time. We enjoyed it!

Partner

2/10

Poor

10 Feb 2026

Jared

Room wasn't even cleaned or serviced by housekeeping
Dirty towels, sheets, trash full, felt like taking a shower would make me dirtier

4/10

Poor

02 Feb 2026

Donna

The room was s I out dated furniture was missing the elevator was by our room and it banged all night it was miserable

4/10

Poor

27 Jan 2026

Brittney

Room isn’t what I ordered and I didn’t have a coffee maker. Owner beats on door prior to check out.

Self

10/10

Exceptional

20 Jan 2026

William

Hotel staff was very friendly and helpful. Hose keeping is top notch. Breakfast is just as good with more options than the norm. This is a quiet and comfortable place with plenty of space on seating options in room. Will definitely stay here again.

Business Self

2/10

Poor

18 Jan 2026

Dontai

They don’t like blank people and they don’t hide it

8/10

Excellent

10 Jan 2026

David

The price was great. The public areas and room were clean and functional. Overall it was adequete. The continental breakfast was very continental. i.e. sparse.

4/10

Poor

09 Jan 2026

Robert

Very worn out & kind of creepy. The breakfast was the worst I have encountered & everything was work out. Indoor pool closed. Gym was a joke. It was cheap very cheap. You get went you pay for sometimes

8/10

Excellent

03 Jan 2026

denise

Every thing. Nice place to stay

Partner

6/10

Pleasant

01 Jan 2026

Harold

Sheets are dirty shower with dirty room smell like smoke shower it's broke dirt on the walls and breakfast wasn't no good

Leisure Friends

6/10

Pleasant

28 Dec 2025

Kyle

Was in the room awhile. No new towels. Sat morning 9am vacuuming room next to us glad we was up. Charged extra $126. No idea what for. Taken instantly. Gotta wait 2-3 days to get money back from their mistake

Friends_and_family Family

6/10

Pleasant

28 Dec 2025

Eric

Room smelled musty and the toilet wouldn't stop running.unless you manually closed the flapper in the tank after every flush.

6/10

Pleasant

16 Dec 2025

Kelly

Staff was nice. I cleaned the jaccuzzi myself cuz it had a dirt ring around it

Leisure Partner

6/10

Pleasant

11 Dec 2025

Kelly

Looks better than it used to

10/10

Exceptional

14 Oct 2025

denise

Love the bath tub

Partner

8/10

Excellent

09 Oct 2025

Yvonne D.

.

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Sommer

Great place to stay!

Partner

6/10

Pleasant

28 Sep 2025

Paula

First floor ice maker broken. Elevator broken.

Partner

4/10

Poor

28 Sep 2025

Michelle

The

8/10

Excellent

26 Sep 2025

Ralph

The 580 square foot room did not have a table to sit at, except for the desk. Big room stayed perfect temperature. No in room coffee. Never made up the bed
even after 4 days.

Leisure Partner

10/10

Exceptional

22 Sep 2025

Christina

A great place to stay clean rooms and friendly staff breakfast was Also good too

Leisure Family

10/10

Exceptional

16 Sep 2025

Ravisankar

Very convienient location for cinicinati open
Friendly staff