Name: Extended Stay America Cincinnati Blue Ash Kenwood
Address: 11145 Kenwood Road, Blue Ash, 45242, US

2/10

Poor

30 Jul 2026

Charlene

Tuvimos que cancelar una niche por la suciedad de la habitación y el mal servicio. Aunque lo venden con desayuno solo habia cafe un muffin y barras de nutrición. No recomiendo este hotel deben de sacarlo de expedia

8/10

Excellent

30 Jul 2026

Ashley

Room was clean enough for a two day stay

6/10

Pleasant

30 Jul 2026

Sandra

For the price excellant hotel.

8/10

Excellent

30 Jul 2026

Sara

Room was clean, staff was friendly and helpful

8/10

Excellent

28 Jul 2026

Myrine

This is an older facility which you can tell by the smell and upkeep. The legs on the table in my room were broke and leaning, the carpet was soiled and the curtains were old and smelly. The room itself overall wasn't the greatest, yet it also wasn't the worst. I came prepared with cleaning supplies. I've stayed at several different hotels in the area around this time of the year and knew what to expect.

2/10

Poor

27 Jul 2026

Wytasha

Do Not Recommend. Property is old and needs a serious remodel. Hotel room is filthy. Bathroom shower filthy. We didn't even stay the night. We were scared to take off our shoes. Bugs in the window seals & on the walls , just horrible! I will never book here again. We end up driving 4hrs back home after the festival ‼️

10/10

Exceptional

27 Jul 2026

SHANAE DONEASHIA

I enjoyed the peace and quiet of the building and my room was clean

Self

4/10

Poor

27 Jul 2026

CHASTITY

Old outdated room. Carpet was very dirty. Beds are hard pillows are flat. Microwave didn’t work. Shower wasn’t deep cleaned. Exhaust fan and light needed fixed.

4/10

Poor

26 Jul 2026

Misty

The hotel iitself was ok,. I stayed for 3 nights and 2 of those nights someone constantly stomped back and forth for hours. I will not be back.

6/10

Pleasant

26 Jul 2026

Lee

There were cigarette butts near the entrance to the lobby and in the parking lot. The recliner in my room did not work. The faucet in the bathroom wouldn't turn off all the way and I could hear it through the night.

6/10

Pleasant

26 Jul 2026

Jessica

The staff was very nice and professional. The rooms weee not the cleanest. The beds were ok but the carpeting, walls and chair had gross buildup of food/liquid. Breakfast was “grab & go,” which is packaged muffins, granola bar, or oatmeal. Coffee was decent enough.

6/10

Pleasant

26 Jul 2026

William or Melissa

Heavy smell of marijuana in the entire hotel. Loud music outside. Towel had long strains of hair. Breakfast was just coffee, muffins or granola bar.

6/10

Pleasant

24 Jul 2026

Louis

Unfortunately, this was a disappointing stay. The property felt dirty from the moment we walked in. The room had a stale, smoke-like odor, and many of the surfaces were tacky to the touch. I couldn’t tell if it was leftover cleaning product or a dirty rag, but neither inspired confidence.

The overall cleanliness was poor enough that I seriously considered stopping to buy Lysol after dinner just to make the room feel sanitary. Cleanliness is one of my biggest priorities when traveling, and this room simply didn’t meet basic expectations.

4/10

Poor

21 Jul 2026

Jennifer

They put fresh paint on an old dirty hotel. Our floors were sticky, the carpet had stains, there was dirt along the edges of the bathroom floor. One corner had a brown mysterious blob.

We had to ask for a hairdryer, dishes, and more TP. There were people hanging out in the parking lot and the screen of our window was bent as if someone previously tried to pry it open.

This is otherwise a fairly nice part of town but this property is the most run down. There’s another ES around the corner that looked much nicer.

Family_with_children

10/10

Exceptional

21 Jul 2026

Terry

Great time

Family

2/10

Poor

21 Jul 2026

Stacey

Staff was friendly- first room smell was unbearable and we had to be asked to be moved. Other than that, well. The on to go breakfast is a muffin- maybe if you are lucky. Coffee, if you call it that in the lobby.

Family_with_children

10/10

Exceptional

20 Jul 2026

SHANAE DONEASHIA

Great staff and welcoming environment

Self

8/10

Excellent

20 Jul 2026

Charles

Room was clean and everything worked fine. Breakfast was what it said it was but wasn't always stocked good for the hours listed. Staff was very friendly and helpful though. Laundry was nice and easy to use. Not bad over all for the price of the stay.

Friends_and_family Family

2/10

Poor

20 Jul 2026

Melissa

They gave us a room that still had remnants of an Evidence sticker on the front door. Red tape with the letters EVI on it...I wonder what that could have been. Went to the front desk and was told to not worry about it, that it was a domestic violence case a couple of months ago - didn't give us a new room when asked.

Family

2/10

Poor

19 Jul 2026

Chandra

It was infested with ants we had ants crawling all over us in the bed the countertops everywhere also they were getting in our bags and purses, so we carried them out of the hotel as well the room smelt like mold it had a leak in the shower to where it was dripping on the floor. Also, the bed mattress cover had crusty food on it, and they just put a clean sheet over top of it without changing out the bed cover I would not recommend that hotel I was extremely disappointed They also did not have a ice machine and the complementary breakfast was granola bar, or a muffin and coffee.they didn’t offer housing keeping on the weekends stuff said so when we toilet paper, clean towels or trash bags, we had to get them ourselves from the front desk

Friends

8/10

Excellent

19 Jul 2026

Catherine

hotel had a slight marijuana stench, water pressure was good, shower head sucked.
Clean ish room, 7/10 I suppose, found a random sock behind the tv that didn’t belong to us.
Workers were friendly.

Partner

8/10

Excellent

19 Jul 2026

Dhiraj

Room and bathroom were clean. The kitchen area was nearly spotless. The room itself had a slight musty smell. I wasn’t too sure if the sheets were fresh as they were pretty crumpled.

Family_with_children

10/10

Exceptional

19 Jul 2026

Saneedhan

Wonderful staff and clean rooma

Family

2/10

Poor

19 Jul 2026

Matthew

Company lies to you about having cooking stuff, utensils and bowls/plates. All that stuff was “reserved” Also, no shampoo in room or at front desk the whole stay. ALSO they advertise breakfast from 6-9:30. got there at 7:45 one morning and 8 the next morning and there was nothing left. terrible hotel will never waste my money at one of these places again. Feel like i got scammed.

Partner

2/10

Poor

19 Jul 2026

Amanda

Only stayed 1 day, thank goodness. Walking in you could smell the mariguana, thought I was gonna walk out high. Despite no smoking, my room smelled terribly of smoke. The floor was so sticky. I wore socks and they were black on the bottom. There was a horribly strong smell of chemicals, I believe which weee to mask the smell of smoke. It gave me a headache and I couldn’t sleep well.
I would not stay here again.

Family

2/10

Poor

19 Jul 2026

Mister

employee 'Cort' at check in useless - unnecessarily difficult to sign in, and then TVs in rooms don't work, and then only few channels, and then constant pixelation, and then guide unavailable, and then TV shut off and on needed to view channels, and then a bad signal at that, and then carpet not cleaned carpet is stained so must wear shoes at all times, and then upholstery on furniture is cracked, and then chairs in rooms are not clean, and then the pictures online absolutely do not match real life, and then consistent and intermittent knocking / pecking on ceiling of 2nd floor therefore forget about sleeping, and then did not desire to stay / would have loved to leave so requested cancelation not honored, and then inquired on rate adjustment of course told not doable. Paid for stay. Paid for deposit. Did not walk but ran out of this hotel. This is zero exaggeration and actual human experience. As verification the hotel general manager at Extended Stay America on 11145 Kenwood Road in Blue Ash Ohio is Glenna Weatherford @513.469.8900

Business Partner

10/10

Exceptional

19 Jul 2026

SHANAE DONEASHIA

Better than the radisson by far

Self

2/10

Poor

15 Jul 2026

Yvonne

The hotel has a horrible musty smell. Need to invest in hvac air freshener system. My room specifically smelled like a urine ammonia smell. It was so bad I had to be spraying my perfume in our air conditioner vent.

Family_with_children

6/10

Pleasant

15 Jul 2026

Christopher

Ok for quick stay

Self

6/10

Pleasant

13 Jul 2026

Madison

Room had a weird smell and the amenities were lacking. The front desk lady was rude but the other front desk worker was a very nice man.

Business Friends

8/10

Excellent

13 Jul 2026

Leah

The staff was incredibly patient and helpful. Washing/Drying amenities were good and well maintained. Clean room.

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Tanya

Close to where we needed to be

Family_with_children

2/10

Poor

13 Jul 2026

Robert

Hotel smelled

6/10

Pleasant

13 Jul 2026

Craig

The room was fully equipped with a refrigerator, freezer, microwave, stove, ironing board and iron! However, the bathroom was sub standard. There was no countertop to put any of my toiletries. The air conditioner worked well however and it was quiet.

Self

2/10

Poor

12 Jul 2026

Hamza

My booking was cancelled when i went to check in, The hotel was overbooked and couldn't get me room. I had to sleep in the car since all the hotel sin the area were booked.

Self

6/10

Pleasant

12 Jul 2026

Ryan

Property could use some updating.

Partner

2/10

Poor

11 Jul 2026

Joe

I had to wear shoes to walk from the bed to the bathroom, it was so disgusting. It was awful being there at all.

Family_with_children

8/10

Excellent

06 Jul 2026

steven

Great location and very quiet. The property is aging but clean and in good working order. The bed was excellent.

Self

10/10

Exceptional

06 Jul 2026

Gilbert

The great service

Pet

10/10

Exceptional

06 Jul 2026

Zero

Everything was perfect, my doordasher even brought my food to my room. Best hotel I have stayed in yet during my internship!

Self

10/10

Exceptional

05 Jul 2026

Andrew

Great hotel for the price, would stay again!

Family_with_children

6/10

Pleasant

05 Jul 2026

Lucia

The staff was wonderful. The man at the front desk was efficient and so good at his job. The room was the problem. My sink was as if someone had just shaved. And my bed had a dead bug. Which then I was paranoid. The bed is definitely in need of change. There was a dent as if someone slept too much in that one specific side. Pillows also did not smell good. For the price it was ok.

Self

10/10

Exceptional

02 Jul 2026

Jason

Very easy check in and the room was clean. Beds were comfortable. Had we been staying for more than just a night, the kitchen would have been useful.

4/10

Poor

30 Jun 2026

Shane

The staff were all very polite and great to deal with... however the hotel itself is very outdated and old... broken appliances stained carpets bad smell to the room... too bad these employees arent given better rooms to offer customers as they were all great to interact with and very friendly to all our requests.

Friends_and_family Family

2/10

Poor

30 Jun 2026

Joseph

GO SOMEWHERE ELSE!!!. Were an average family, that is price conc

10/10

Exceptional

28 Jun 2026

Walter Drew

Has stove , refrigerator.

Self

2/10

Poor

26 Jun 2026

Sara

The pictures online are nothing like the room. The room was extremely small. The room stated it had a queen size bed it clearly was a full my husband and I did not fit together without one falling off the bed very uncomfortable sleeping. The continental breakfast was not. It was only coffee mini muffins and make it yourself bags of oatmeal. We will not be staying there again

Partner

2/10

Poor

25 Jun 2026

Carol

The per night per cat was almost as much as the room cost Nowhere was that amount stated. Will be complaining to management. And the front desk guy with the long wavy hair was unfriendly.

Friends_and_family Friends

10/10

Exceptional

23 Jun 2026

Marlon

Everything worked out nicely

2/10

Poor

22 Jun 2026

hector

Had bed bugs
Staff didt want to give me a refund

Self

8/10

Excellent

20 Jun 2026

Ursule

Room was so cleaned and comfortable. It was just one night.

2/10

Poor

19 Jun 2026

Carson

This place was awful! The room smells AWFUL, the hall way was awful. The ground floor window didn’t locked. Truly one of the worst places I have ever stayed.

Partner

4/10

Poor

14 Jun 2026

Victoria

The staff was ok, nothing special just got the job done. The lobby and the hallway stunk so bad. The bathroom was not cleaned properly. They have the smallest beds I have ever seen in a hotel and they were hard as a rock. Thankfully I was only here for the weekend I could never stay an extended stay in this location 😒

Friends_and_family Friends

8/10

Excellent

14 Jun 2026

Sydney

The guy at the front desk was very nice and knew what he was doing making check in quick. The room was fairly clean. Had an old smoke smell to it almost. The floors were like most hotel floors, sticky. The upkeep of the room was fair, could use some work. It’s not a high end hotel but nothing major to complain about. It gave us a place to stay for the night and was a good price. The bed was clean. No breakfast. Only prepackaged muffins/granola bars and hot coffee by the front desk.

Partner

10/10

Exceptional

13 Jun 2026

Leonard

Staff very receptive, accommodating and lovely to talk to!

Family

10/10

Exceptional

13 Jun 2026

Kelsi

Exactly what I was looking for in a budget option. Room was clean, quiet and comfortable, staff was friendly and efficient. No frills but great on the stuff that really matters.

Self

6/10

Pleasant

11 Jun 2026

Elizabeth

The room had a smell. Luckily we were able to open the window and air it out. Most of the room comforts were unavailable.

Family_with_children

6/10

Pleasant

11 Jun 2026

Heidi

Pros: easy to find, quiet, decent sized room with clean linens.
Cons: stained carpets, slightly run down, elevator smells.
Overall a basic budget motel that is slightly run down but safe enough without bed bugs or anything alarming.

Self

8/10

Excellent

10 Jun 2026

Krystal

The laundry was pricey other than that they provided dishes and everything which was very helpful

Partner

10/10

Exceptional

06 Jun 2026

Jim

Nice stay for an overnight trip. Would recommend!

Family

2/10

Poor

05 Jun 2026

Marcus

The listed “Breakfast” was wrapped muffins and granola bars with coffee…strong Oder had to asked for towels…room was never cleaned and place was hard to find…called for directions and they hung up on us.

Family_with_children

10/10

Exceptional

05 Jun 2026

Krystal

Nice people

10/10

Exceptional

05 Jun 2026

Krystal

Very helpful as far as stay but amenities was very pricey

Pet

8/10

Excellent

03 Jun 2026

Bronte

When I had initially checked in, there was no one at the front desk but a couple of tablets. I started tapping on the tablet because in this day and age usually if no one is at the front desk and tablets on display mean you check in on the tablet. Soon after the gentleman working the counter at the time came out. He seemed annoyed I would even think the tablets on display would be used for check in purposes. He did his job and checked me in, but it was cold and made me feel more so a bother than a welcomed guest. That was all resolved the next day when we were leaving to go do stuff the lady working was kind and happy to see us. So this may have been a one off situation, not every person you meet is going to enjoy their job. But still. As for the stay, smells tend to linger a lot longer, they’re not the worst smells but it is definitely noticeable. We could not get the WiFi to work, but that’s on me for not asking for help, overall I felt safe and unbothered. It is a great budget friendly hotel that allows you to continue maintaining a budget with the useful amenity of kitchen and cooking utensils. 4/5 stars!

Family_with_children

10/10

Exceptional

03 Jun 2026

Ben

Honestly, when I walked in my room, I was very impressed. Actually, I couldn’t believe it. I mean for the price you cannot go wrong at all. I guarantee you you will not find a better deal. It is a win-win as far as fairly priced and also right up there is the cleanliness the helpful staff the location and I could keep going on about other things as well full-size refrigerator cut cost on eating out that’s a perk as well. It’s worked out well wish I would’ve known about this sooner. Highly recommend!

Self

8/10

Excellent

02 Jun 2026

Lonnie

Nothing fancy here, perfect for a one night or week stay with fridge and stove, room was clean and staff was very helpful.

Friends_and_family Family

2/10

Poor

01 Jun 2026

Whitney

Worst customer service of my life. The front desk lady was rude from the second i walked in. Then she didnt have my reservation and told me its not her problem because i booked through expedia. I ended up staying in a different hotel and i would never in a million years give this place my business.

4/10

Poor

24 May 2026

mahdi

You can’t even sleep I feel like I’m on the road and you can listen to the the next room people snoring walking all night I didn’t got any sleep the service was terrible the breakfast was terrible too I had a bad experience the bed too was not good at all

Family_with_children

2/10

Poor

23 May 2026

David

The room was disgusting. We didn’t even stay!

2/10

Poor

22 May 2026

Tonya

The bed was extremely uncomfortable & we could barely sleep. The room should really be maintained better for the $100 a night we spent. The room looked fairly clean, however somehow still felt dirty. We wore our shoes in the room because the carpet looked grimy. Although nice, the lady working at night was clearly not wearing a bra & I could smell her body odor from across the desk.

Partner

2/10

Poor

22 May 2026

Deborah

smelled awful, obviously smoking in the room. No staff at desk in the morning. Unhelpful during the day

2/10

Poor

21 May 2026

Jamaal

Trash this place. Stupid \"incidental\" policy immediately takes 100 dollars but takes its time to refund your money. Mind you the deposit was twice as much as i paid for the room. Dumbest policy ever. No iron and the hallways smell like dog poo.

Self

10/10

Exceptional

20 May 2026

Arthur

Comfortable beds, a spotless hotel, and a staff that was both helpful and accommodating.

Self

2/10

Poor

19 May 2026

Calvin

Parking lot had garbage thrown all over it garbage cans were full

Self

10/10

Exceptional

17 May 2026

Shirley

The stuff was super friendly the room was clean

Family

8/10

Excellent

16 May 2026

Jean

Room was decent for the price!
Quiet and clean. The room didn’t have a blow dryer, which I found odd. Maybe I needed to ask for one at the front desk? But luckily, I brought one with me.
Shower was a bit small but it worked.
Towels were on the thin side too but for a room under $100/night I guess that’s the norm.
I’d definitely stay here again!
In my eyes, it was an above average room for the price.

Self

8/10

Excellent

16 May 2026

Derek

For the price and location you can’t beat this hotel. Clean but not new. Advertised a pool and didn’t have one so I didn’t like that. Full kitchen though in the room with refrigerator and very nice staff and otherwise as advertised. Breakfast was just muffins and coffee. Still ain’t bad for the price I paid in Cincinnati.

Friends_and_family Friends

4/10

Poor

15 May 2026

Michael S.

For the first time in my extended-stay visits, this place was dirty and needed a good clean. The kitchenette counter was wasted. The fridge was dented in about 10 places. The beds were fine, but the rest of the furniture looked like it was bought at a garage sale. Always have been happy here, this trip, if I hadn't been there for only 2 days, I would have checked out. Sorry.

Friends

10/10

Exceptional

15 May 2026

Kathleen

Very helpful staff, easy parking, nice grab and go breakfast, full kitchenette

Partner

2/10

Poor

15 May 2026

Linda

Breakfast was as cheap as they came when somewhere else

Partner

6/10

Pleasant

14 May 2026

Michelle

It was a clean room but old. Needs updating

Self

4/10

Poor

12 May 2026

Donna

I will not stay at this hotel again. When I arrived the garbage can at the front door was over flowing and all over the ground around it. This should have been a warning to me about the place. The room needed a vacuum taken to it, the pictures hanging on the walls had not been cleaned in a long time. The bed was clean at least. Don't plan on sleeping in around this place, the walls are thin and they gather in the hallway and carry on conversations early in the morning.

Self

10/10

Exceptional

11 May 2026

Gilbert

Everything was great

Pet

10/10

Exceptional

10 May 2026

Melissa

Front desk gentleman was very professional and helpful

2/10

Poor

05 May 2026

Roger

The entrance is rundown, there is an odor in the lobby

Self

8/10

Excellent

04 May 2026

Cheryl

Bright, spacious room. Bed was comfy, except for flat, hard pillows. Only minor complaints: the hot/cold water in bathroom was reversed, shower had a constant drip that made the shower mildew, and it would have been nice to have some counter space around the bathroom sink. Good room for the price, especially with a whole kitchenette available which we didn't use. Would recommend and stay there again.

Partner

6/10

Pleasant

02 May 2026

Tommy

The shower control was uncontrollable and continued to turn and turn to the point. I was fearful it would come out of the wall. It needs to be adjusted. The door automatically closes, and when it did, the lock popped loose from the door. It was eventually fixed the next day. There are a couple of other small things, but in general, it was not a good experience.

10/10

Exceptional

02 May 2026

Brandon

It was cool for the stay

4/10

Poor

01 May 2026

John

The room stuck, there was no breakfast, the lawn was unkept

Self

10/10

Exceptional

30 Apr 2026

mark

Very convenient. Spacious room.

4/10

Poor

25 Apr 2026

Richard

Chipped paint and furniture. Dings and rust. There was stuff under the bed that hadn’t been cleaned. The range hood was very greasy and dirty. 1 of the two burners worked. Vehicles in the parking lot with flat tires. No kitchen items at all. You have to ask for them. I asked for a can opener and made due with left over food containers. The breakfast is not breakfast it’s snacks. In the morning they had oatmeal packets, packaged muffins and granola bars. But the only thing I wanted was the granola bars and they consistently ran out of them. With limited items they really should stock them well. Or put a few out at a time so that everyone can enjoy them. The pillows were the extremely cheap ones that the stuffing clumps and becomes hard after a wash or two. And they were clumped and hard. But a carpeted floor was softer than these. I asked for different pillows and was told they had none clean but laundry would be in at 11 and maybe they would have some. The staff were pleasant and nice for the most part. And I was just going to leave without a review until the manager showed up at my room around 10-11am demanding to be let in immediately to fumigate and threatened to kick me out when I told her to come back later. She said I had been notified, but I had not. She said the fumigators could only do the room at that very moment and wouldn’t be coming back. She talked to me as if I were a subordinate or a child. I wasn’t dressed and needed to get cleaned up. I just said no.

Self

8/10

Excellent

24 Apr 2026

James

More breakfast options a day detergent for the washer and dryer we used.

Family_with_children

8/10

Excellent

21 Apr 2026

Arthur

My nonsmoking room smelled musty from smoke. Had an old and very abused mattress that belongs in the trash. There were char marks on the headboard. Previous guests apparently spilled some juice on the door and ceiling. But staff were accommodating, and everything was otherwise clean.

Self

8/10

Excellent

20 Apr 2026

Jon

Clean room and bed sheets helpful front desk attendant. Basic hotel. It was fine and sort of cheap.

Self

10/10

Exceptional

20 Apr 2026

Yaru

Awesome service thanks

2/10

Poor

20 Apr 2026

Kelsie

This hotel was extremely run down and dirty. When I walked into my room, it was a complete wreck and when I told the front desk, they said they were fully booked and didn’t have another room. I spent an hour trying to find another hotel (9:00 at night) and ended up paying more than double since I was booking last minute. I will never stay here again!

Self

4/10

Poor

19 Apr 2026

Robert

The staff was slow and not nice and no conditioner for your hair corona bottle tops from beer in the parking lot I ask the front desk staff they said the maintenance guy is on medical leave

Friends_and_family Family

8/10

Excellent

17 Apr 2026

Shannon

rm was clean,
didn't partake in the continental breakfast, really wasn't a good selection.......

Self

10/10

Exceptional

14 Apr 2026

Carol

Please see previous review.

2/10

Poor

13 Apr 2026

James

The shower ceiling had what looked like mold on it. A towels was put on shower floor resulting in a black ring around towel where drain was at. The dumpster was running over, there was a mattress in several bags of garbage lying outside the dumpster. The side entry was dirty and litter on the floor. The place smelled like dog.

Self